Volkswagen Cc problems
The Volkswagen CC, initially sold as the Volkswagen Passat CC, is a car built by German marque Volkswagen from 2008 to 2016. It is a variant of the Volkswagen Passat that trades headroom and cargo space for a coupé-like profile and sweeping roofline. The CC debuted in January 2008, at the North American International Auto Show in Detroit and was discontinued after the 2017 model year.
Volkswagen said the name CC stands for Comfort Coupe, recognizing its combination of a coupe-like profile with four rather than two doors. While based on the Passat, and sharing its wheelbase, the CC is 27 mm (1.06 inches) longer, 50 mm (1.97 inches) lower, and 36 mm (1.42 inches) wider than the Passat.
While the CC has been replaced by the Arteon in most markets, the latter vehicle retains the CC nameplate in China.
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Volkswagen Cc model years
Common Volkswagen Cc problems
The Volkswagen CC has been known to have several common problems, primarily related to its engine and timing chain. According to CarComplaints.com, the worst problem category for the Volkswagen CC is engine problems. This issue is particularly prevalent in the 2012 model year, which has the highest number of complaints regarding engine problems. The most frequently reported problem is the check engine light turning on, which can be a sign of various engine issues.
One of the primary concerns with the Volkswagen CC engine is the defective timing chain, which has been reported in multiple model years, including 2011 and 2012. The timing chain is designed to last the lifetime of the vehicle, but in the Volkswagen CC, it has been known to fail prematurely, causing significant engine damage. The main concern is the failure of the timing chain tensioner, which can lead to the timing chain slipping and causing the engine's pistons and valves to collide, resulting in severe engine failure. This issue has led to a class-action lawsuit against Volkswagen, with allegations that the company knew about the problem and should have informed consumers.
Another common problem with the Volkswagen CC is the frequent timing belt failure, which can also lead to engine issues. This problem has been reported by drivers and has contributed to the car's low reliability rating.
The Volkswagen CC has also been known to have problems with the transmission, which can lead to issues with the car's driving dynamics. This problem has been reported by drivers and has contributed to the car's low reliability rating.
In addition to engine and transmission problems, the Volkswagen CC has also been known to have issues with the brake lights, which can be a safety concern for drivers. This problem has been reported by drivers and has contributed to the car's low reliability rating.
Overall, the Volkswagen CC has been known to have several common problems, primarily related to its engine and timing chain. These issues have contributed to the car's low reliability rating and can lead to significant repair costs for drivers. It is essential to be aware of these problems when considering purchasing a Volkswagen CC, particularly for the model years with the highest number of complaints.
Is the Volkswagen CC reliable?
Repairpal.com indicates that the average annual repair cost of a used Volkswagen CC is $880, which is higher than average in terms of ownership costs for similar vehicles. Given this fact, it's imperative that you take your used Volkswagen CC to a repair shop if you notice any problems with it.
What problems does VW CC have?
The CC, among other VW models, is known to have timing chain issues. Designed to last the car's lifetime, the timing chain has been reported to fail early, causing significant engine damage. The main concern is the failure of the timing chain tensioner, leading to the timing chain slipping.
How many miles can a VW CC last?
You can expect a typical Volkswagen to last around 200,000 miles, which is solid for any vehicle. The Volkswagen CC matches up with this average on the higher end, though it could come in lower in some cases.
Why did VW stop making the CC?
Now, Volkswagen has cast off the aging, underperforming model as it seeks to reclaim lost market share and revenue with the CC's shadowy replacement. Sources tell Britain's Autocar that assembly of new CCs has ceased as the automaker preps an all-new entry to slot above the midsize Passat.
Percentage distribution of complaints by Volkswagen Cc years
We have researched Volkswagen problems and analysed all the complaints filed against Volkswagen Cc cars and compiled the top 5 most problematic Volkswagen Cc model years:
Below you can see the percentage distribution of known problems by Volkswagen Cc model years.
Distribution of the number of complaints by Volkswagen Cc years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Volkswagen Cc car problems categorized by type of issue
After analysing all complaints related to Volkswagen Cc , it was concluded that the most common issues with these cars are:
- Air bags problems
- Fuel/propulsion system problems
- Engine problems
- Electrical system problems
- Power train problems
The graph below shows statistics for all Volkswagen Cc vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Cc model years
A total of 37 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Cc model years
There were a total of 4 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Cc model years
There were a total of 27 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 978 complaints about various vehicle components related to the Volkswagen Cc . Below are the 25 most recent complaints reported for Volkswagen Cc vehicles.
Latest 25 complaints
Volkswagen Cc 2015
- Date Of Incident: 2024-08-06
- Date Complaint: 2024-08-15
- VIN: WVWBN7ANXFE
- Components: FUEL SYSTEM, GASOLINE
- Summary: The contact owns a 2015 Volkswagen CC. The contact stated while stopped at a traffic signal, the signal changed to green and the contact depressed the accelerator pedal; however, the vehicle stalled. The contact attempted to restart the vehicle, but the vehicle failed to start. The contact stated that numerous warning lights were illuminated on the instrument panel while attempting to start the vehicle. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the fuel pump had failed and needed to be replaced. The vehicle was not repaired. The mechanic informed the contact of NHTSA Campaign Number: 17V509000 (Fuel System, Gasoline). The manufacturer was not informed of the failure. The failure mileage was approximately 105,000.
Volkswagen Cc 2012
- Date Of Incident: 2024-05-01
- Date Complaint: 2024-05-05
- VIN: WVWMP7AN7CE
- Components: POWER TRAIN,ELECTRICAL SYSTEM
- Summary: I was driving on the highway and out of no where it threw its self into neutral and the gear indicator was flashing with a wrench and it can move for like 5 mins then does it again was told the whole MECHtrnical in the transmission
Volkswagen Cc 2012
- Date Of Incident: 2024-01-22
- Date Complaint: 2024-04-23
- VIN: WVWMP7AN1CE
- Components: FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE
- Summary: Well first off there was a recall on my year make and model but I guess it only lasted like a couple years .so twice already my fuel pump. Has needed to be replaced.which is what the recall was for .so I was driving In the fast lane on the freeway when out of nowhere my car just stalled putting me and my passenger in risk of being rammed from behind .I've had to take it too a mechanic two or three times so they can fix the same thing . I have the invoice from the repairs . Also I can be driving and the emergency brake will just engage by itself not having been touched by anyone or anything. It puts me and my passenger at risk for whiplash due to the fact that it engages when I'm driving .no warning lite come on I've just felt the jolt almost causing me to hit my head on the windshield. Please help .thank you Sincerely [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Volkswagen Cc 2015
- Date Of Incident: 2024-04-15
- Date Complaint: 2024-04-15
- VIN: WVWBP7AN6FE
- Components: ENGINE,FUEL/PROPULSION SYSTEM
- Summary: Started having problems with the fuel tank at around 65,000 I had an extended warranty on the vehicle and around 80,000 they replaced the entire fuel tank… recently, I started smelling gas very strongly inside my vehicle and took it to a honest mechanic who was able to find the fuel pump which is located behind the backseats he told me the pump is sweating and there’s a puddle of gas in it and that’s why I have the strong smear smell of gas in my vehicle. He says that it’s not even safe for me to drive the vehicle at this time and at this time, I’m trying to buy another car because I have to keep the windows down, so I don’t pass out from the smell of gas … I called Appleton Volkswagen of Sanford as they switched out the whole fuel tank at 80,000. The vehicle has about 190,000 now … there was just a recall put out for the fuel pump for certain Volkswagen year 2015 and above, but the CC is not on this.? I I feel like it should be in the recall because my car is very unsafe to drive and I’m scared that I’m gonna blow up a fire of flames right now just driving it to the repair they’re not because this is very unsafe ……
Volkswagen Cc 2014
- Date Of Incident: 2023-08-26
- Date Complaint: 2024-02-26
- VIN: WVWGU7AN7EE
- Components: ELECTRICAL SYSTEM,AIR BAGS
- Summary: The contact owns a 2014 Volkswagen CC. The contact stated while driving 30 MPH, the air bag warning light illuminated. Additionally, the steering wheel control buttons and the horn became inoperable. The contact related the failure to NHTSA Campaign Number: 15V483000 (Air Bags). The local dealer was contacted and informed the contact that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 50,000.
Volkswagen Cc 2015
- Date Of Incident: 2021-11-01
- Date Complaint: 2023-09-28
- VIN: WVWBN7AN3FE
- Components: EXTERIOR LIGHTING,BACK OVER PREVENTION
- Summary: The contact owns a 2015 Volkswagen CC. The contact stated that while operating the vehicle, the back over prevention camera failed to display an image. Additionally, the brake lights and turn signals failed to operate as needed, and the electronic trunk latch was inoperable. Upon inspection, the contact discovered that the trunk wiring harness was damaged from wire fatigue, caused by the opening, and closing of the trunk lid. The contact replaced the wiring harness. The electronic trunk latch mechanism was not replaced. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 60,000.
Volkswagen Cc 2014
- Date Of Incident: 2023-07-10
- Date Complaint: 2023-07-25
- VIN: WVWBP7AN8EE
- Components: ENGINE
- Summary: Hi, I’ve had my turbocharge replaced in October of 2020 at the Volkswagen dealership in Wichita, KS. Just recently my car started driving funny again such as not accelerating like it should with a slight whining noise. I can only get up to 25-30 mph then the whining noise starts up to where I have to take my foot off the gas, let my speed drop itself then proceed to accelerate again which is very dangerous. Since I had already experienced this problem not even 3 years ago I knew but I still went to get the car diagnosed and again it is the same exact problem not even 3 years later.
Volkswagen Cc 2014
- Date Of Incident: 2023-06-16
- Date Complaint: 2023-06-20
- VIN: WVWBP7AN6EE
- Components: ELECTRICAL SYSTEM,AIR BAGS
- Summary: The clockspring on my vehicle is out. I know this has been a MAJOR issue and recalls with my make and model of cars (Volkswagens). It is not fair that all models and makes are not included in the clockspring recall. This is a major safety issue with the airbag and horn not working.
Volkswagen Cc 2014
- Date Of Incident: 2022-05-09
- Date Complaint: 2023-06-20
- VIN: WVWBP7AN6EE
- Components: ENGINE
- Summary: I had to replace the engine coil packs/spark plugs 4 times in the last year. This is not normal and a complaint amongst Volkswagens.
Volkswagen Cc 2014
- Date Of Incident: 2022-02-05
- Date Complaint: 2023-06-20
- VIN: WVWBP7AN6EE
- Components: UNKNOWN OR OTHER
- Summary: The Trunk wiring harness is not working. Trunk and back up camera wont work. After research I see this is a common issue. Should be a recall.
Volkswagen Cc 2012
- Date Of Incident: 2023-03-08
- Date Complaint: 2023-05-31
- VIN: WVWMP7AN8CE
- Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: Vehicle stalls when accelerating or traveling at high rates of speed and it will lose power. It bumps and jolts to life. My RPM shoots up and and down. It lags to accelerate when the gas pedal is pressed to accelerate it suddenly jolts. Battery, Epc light, as well as engine light come on immediately.
Volkswagen Cc 2016
- Date Of Incident: 2020-02-22
- Date Complaint: 2023-05-05
- VIN: WVWBN7AN2GE
- Components: AIR BAGS
- Summary: I purchased my Volkswagen CC in 2019. It hasn't been officially 4 years of owning the vehicle, and the clock spring or air bag light comes on in which it seems every 1.5 years. It costs over $800 to repair, and the first repair was replaced by certified VW OEM parts. I can't get an inspection and pass because the horn will not work. My safety is put at risk as I can't warn other drivers who aren't paying attention that I am close by. I actually ended up getting a ticket for switching lanes so fast due to getting out of the way of a vehicle on the interstate who almost ran into me. There is no warning when this happens, it just decides to stop at any given time. This page will not allow me to upload the other scanned diagnosis that was repaired from 2020. Please advise.
Volkswagen Cc 2013
- Date Of Incident: 2023-04-01
- Date Complaint: 2023-04-14
- VIN: WVWBP7AN5DE
- Components: STEERING,ELECTRICAL SYSTEM,AIR BAGS
- Summary: While I was driving I notice my steering wheel making a crumbling of plastic noise when I made any kind of turn . A few days later my Airbag error lamp started to blink. I parked and restarted my engine then the airbag became solid . My dash read “Airbag Error” . I notice all my steering wheel buttons do not work . Came home and neither does my horn . My car has never been in accident , but I feel it’s a safety hazard . I’m basically driving mute and I’m sure my airbag will not deploy in case of accident . Also, Vw does have a recall on the Clock spring but was never completed due to not hearing back from manufacturer . That was a few years back and do not understand how recalls work , but a recall was started for a reason and NOT completed. Is that even possible? This a serious safety issue if I’m in an accident without an Airbag . Also the horn will not work in case to warn other drivers of a possible fatal hazard
Volkswagen Cc 2015
- Date Of Incident: 2023-01-08
- Date Complaint: 2023-03-04
- VIN: WVWBP7AN1FE
- Components: STEERING
- Summary: Clock Spring Failure. Should have been included in recall (2015 CC), but told my specific vehicle isn't by VW. Caused airbags to not work and multiple other fault codes.
Volkswagen Cc 2015
- Date Of Incident: 2023-02-10
- Date Complaint: 2023-02-10
- VIN: WVWBP7AN4FE
- Components: AIR BAGS,FORWARD COLLISION AVOIDANCE
- Summary: My Cruise Control unit will not engage. And I have (6) six warning lamps showing every time I operate the car. With these lamps showing on the info system screen, the cruise control Will not engage! I asked the dealership about it. And was told that the wheel bearing unit has moved away from where it is bolted on. And now it is touching the Air Bag control module. That's why I've got six lamps showing up on the center info screen, every time I operate the car. And on another incident. I was traveling on the interstate and their was some water that had collected in a dip between hills. And when I traveled through it, the force of the water flowing into the engine department, knocked the cruise control OFF. Disengaged it. I'm am available for inspection of said vehicle. Oh yes, this happened once before, but all of a sudden all the warnings lamps turned off. But I'm not so lucky now. It doesn't seem to affect the Air Bags any, But I could be Wrong! The dealer explained what has happened within the components of my problem. But, since I wasn't forth coming to pay them to check or repair it, nothing got done. And it has been going on for about 6 - 8 months.
Latest 5 recalls Volkswagen Cc
The National Highway Traffic Safety Administration (NHTSA) has issued 41 recalls for different components of the Volkswagen Cc.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Volkswagen Cc 2017
- Report Received Date: 2021-05-05
- Manufacturer: Volkswagen Group of America, Inc.
- Components: UNKNOWN OR OTHER
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.
- Consequence: Vehicles that do not meet all regulatory requirements may have an increased risk of injury, crash, or fire.
- Remedy: Volkswagen will repurchase the vehicles. Owner notification letters were mailed May 20, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01F1.
- Model: Volkswagen Cc 2015
- Report Received Date: 2019-07-17
- Manufacturer: Volkswagen Group of America, Inc.
- Components: AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2016 Tiguan and CC vehicles. The air bag Electronic Control Unit (ECU) may have a defective power supply capacitor that can result in air bag deactivation or inadvertent deployment of the air bags.
- Consequence: Deactivated air bags increases the risk of injury. Inadvertent deployment of the air bags increase the risk of a crash.
- Remedy: Volkswagen will notify owners, and dealers will install new software and replace the air bag ECU as necessary, free of charge. The recall began November 25, 2019. Volkswagen's number for this recall is 69Z5.
- Model: Volkswagen Cc 2016
- Report Received Date: 2019-07-17
- Manufacturer: Volkswagen Group of America, Inc.
- Components: AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2016 Tiguan and CC vehicles. The air bag Electronic Control Unit (ECU) may have a defective power supply capacitor that can result in air bag deactivation or inadvertent deployment of the air bags.
- Consequence: Deactivated air bags increases the risk of injury. Inadvertent deployment of the air bags increase the risk of a crash.
- Remedy: Volkswagen will notify owners, and dealers will install new software and replace the air bag ECU as necessary, free of charge. The recall began November 25, 2019. Volkswagen's number for this recall is 69Z5.
- Model: Volkswagen Cc 2015
- Report Received Date: 2019-01-11
- Manufacturer: Volkswagen Group of America, Inc.
- Components: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
- Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
- Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).
- Model: Volkswagen Cc 2016
- Report Received Date: 2019-01-11
- Manufacturer: Volkswagen Group of America, Inc.
- Components: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
- Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
- Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).
Latest negative Volkswagen Cc car reviews
Latest positive Volkswagen Cc car reviews
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Vehicle year: 2017
I read many reviews before purchasing our cc. We've had the vehicle for over three months now and have already taken it on a road trip in the Eastern Tennessee area. The DSG transmission is superb on the curvy mountains, and the 2.0 turbo has major take-off and acceleration. It maneuvers with sleekness. Most reviews stated small trunk space, but I felt it was plenty of storage/packing space. So, I'm not sure where the small trunk review comes from? The reviews also state low headroom in the rear seats, which is true to a point, but there's plenty of legroom, and a 5'9
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Vehicle year: 2016
I bought my cc brand new and it has been a very reliable and great value entry-level luxury car. It comes with all the bells and whistles that you could want. The seats are firm but comfortable on long trips. The car handles and corners beautifully and has a solid feel overall. Occasionally, the navigation fails and gets confused about which road I'm on, but I just ordered a map update that I hope will fix it. The grill is made with plastic and has a cheap feel, which is a bit disappointing for an entry-level luxury car. However, the cost savings may have come from this area. The resale value is not great, but that's not necessarily a bad thing if you're buying used. UPDATE: With 31,000 miles, the driving experience just seems to be getting better. The car has a nice balance of smooth cruising and sporty acceleration when needed. The navigation has been fixed with a new update and the overall MPG on the highway has improved to 35 MPG. The DSG transmission is very smooth and there are no squeaks or rattles in the interior. I can't recommend this car enough. It feels more like an Audi than a VW to me.
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Vehicle year: 2014
I'm glad to hear that you're enjoying your CC! It's definitely one of the most stylish cars on the road, especially for its price range. The interior is also a standout feature, especially with the eye-catching red and black seats. The VR6 engine provides impressive performance as well. While the CC may not be the most practical car out there, it's a unique choice that sets itself apart from the more common options like the Accord and Camry. Plus, it's great to know that it's made in Germany. If you're considering purchasing one, I would recommend either the Sport or the VR6 Lux models. The 2.0T models don't offer enough of an upgrade for the price, while the VR6 has some important features worth considering. Of course, long-term reliability is always a factor to keep in mind. Thank you for sharing your thoughts on the CC!
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Vehicle year: 2011
I recently purchased a candy white over black CC Lux and it's been a fantastic experience so far. The build quality is typical VW - tight and reliable. When considering my options, I looked at several other cars due to the many lease offerings at year's end, including the M-B C300 Sport Sedan, Saab 9-3, Cadillac CTS, and Lincoln MKZ. While the 2011 Sonata Limited was a nice car, I missed the German engineering of the CC. The Caddy and Lincoln both had cheap interior materials and the Saab was just plain old. Although the Benz was nice, the lease deal only applied to the el cheapo version. In comparison, the CC's beautifully finished interior is unmatched. I highly recommend getting one!
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Vehicle year: 2011
I'm a bit of a car nerd when it comes to comparing the different models I'm interested in. I took my time, did the comparisons, and ultimately chose the CC. I'm so glad I did! I absolutely love this car. It's a total head-turner at traffic lights, and it's both comfortable and sporty. The car has a serious look to it, but it doesn't make me look like I own stock in Ben-Gay. Overall, every aspect of this car is fantastic.
Are you having problems with your Volkswagen Cc?
Damian Cummerata 2025-04-20
Vehicle year: 2012
I purchased this car as a commuter vehicle about 2 years ago and have put over 50k miles on it. Unfortunately, my experience with this car has not been great. The speedometer is 5 mph off, which VW informed me is acceptable in their vehicles. Additionally, the trunk opens when putting the car into gear unless you lock the doors beforehand. The car also idles quite roughly when first started, and the small engine paired with a turbo makes pulling out into traffic a bit of a challenge due to the lag before the engine responds to the gas pedal. To make matters worse, the air conditioner sensors have gone out twice. While there are other issues I could mention, I will simply say that this will be my first and last VW.
Jerrold Bartoletti 2025-04-18
Vehicle year: 2011
I purchased this car because it had the look and feel of a low-end luxury car for a reasonable price and handled well. However, maintaining it has been a challenge for the past 2 1/2 years. Despite having relatively low mileage for a 2011 model, at just over 56K miles, I have had to pay bills of $1,600, $2,100, and $3,100 during the last three regular services. This has been a bit of a shock as I have never had to pay such high repair bills on a car with such low mileage. I also had to replace my tires at around 22K miles due to a problem with the CC that caused them to wear out quickly. Although one of the repairs was covered by a recall, the others, including issues with the electrical system, airbag slot, water pump, and an expensive repair to address the tire issue, were not. I have had a few repairs covered by the extended power train warranty, but it is about to expire, and I am concerned about future expenses. I have decided not to purchase a VW again. Now, I am trying to decide whether to keep the car and get more value for my money or sell it before I incur more expenses.
Salvatore Herman 2025-03-27
Vehicle year: 2011
I have been the owner of my 2011 CC Lux Plus since November of 2010. Unfortunately, I have had some issues with the car that have been quite frustrating. Despite doing a year's worth of research and feeling confident in my decision, the electronics have never worked properly. For example, the Bluetooth does not work with my iPhone and the navigation system often thinks I'm in Florida when I'm actually in New York. Additionally, the transmission has caused some difficulty when parallel parking. Although the car has been in for service 5 times, I have not had the best experience with VW customer service. Overall, I have had some challenges with my car, but I am hopeful that they will be resolved soon.
Terence Kutch 2025-03-25
Vehicle year: 2012
I purchased my CC pre-owned certified with 22k miles from the dealer. Unfortunately, the brakes failed while driving (bad vacuum booster) after one month. Luckily, I avoided an accident. However, when I contacted Corporate, they said they could not offer any compensation because I did not get into an accident. In the next four months, I experienced three more warranty-related issues. Now, I am in the process of arguing with the corporation and dealer to sell back the car. However, they insist on only offering trade-in value so they can resell at a profit. Although it does not qualify for the lemon law, this car has been a true lemon. I have driven most VW models as loaners while my CC is in the shop, and unfortunately, one of those broke down while in my possession. So much for German Engineering. I have decided to go back to Mazda.
Arthur Heller 2025-03-25
Vehicle year: 2009
My wife bought a 2009 VW CC in July 2015. Unfortunately, on the first day of owning the car, the fuel pump failed. Luckily, we purchased the car in CT where the dealers have to give you a 90-day warranty. The car was in the shop for 2 weeks and the total bill came to well over $1000. However, we were fortunate enough not to have to pay for it. The car drove well for a few months, but then the brake booster failed in February 2016, which was a $700 fix. Recently, my wife had trouble starting the car while at work. We had to replace the coil packs, which was a $500 job. The car was out of the shop for no more than a few weeks when the check engine light came on, indicating a dreaded P2015 code (intake manifold issue). Luckily, VW has a warranty for this, which covers it for 10 years/120k miles and it was fixed free of charge. We got the car back yesterday (07/16/16), but this morning the car wouldn't start. I would advise staying far away from these cars as they have caused us nothing but headaches!