2023 Volkswagen Atlas cross sport problems
The Volkswagen Atlas is a mid-size crossover SUV manufactured by the German automaker Volkswagen since 2017. Developed mainly for the North American and Chinese market, the vehicle is based on the Volkswagen Group MQB platform. Outside the US, Canadian, and Chilean markets, the vehicle is marketed as the Volkswagen Teramont. It is positioned above the long-wheelbase Tiguan and below the smaller but more upmarket Touareg.
Overview
Marketed as the Atlas in North America, Chile, and Israel, the vehicle is known as the Teramont elsewhere, including the rest of the Middle East Africa, as well as in Mexico, Russia, Colombia and China, where production in Ningbo began in 2017. For markets outside China, the Atlas/Teramont is produced in the Chattanooga plant in Chattanooga, Tennessee, United States.
The vehicle features a transverse mounted four-cylinder or Volkswagen's VR6 engine. Up to the introduction of the China-only Viloran, the Atlas was the largest vehicle produced on the Volkswagen Group MQB platform.
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Common 2023 Volkswagen Atlas cross sport problems
Common Problems with the Volkswagen Atlas Cross Sport 2023:
- Driver-side Rear Trailing Arm Bolts: The 2022 Volkswagen Atlas FL and 2022-2023 Atlas Cross Sport vehicles have been recalled due to driver-side rear trailing arm bolts that may not have been tightened properly. If the bolts loosen and fall out, the trailing arm may fracture, causing a sudden loss of vehicle control and increasing the risk of a crash.
- Brake Lines Leak: Certain 2023 model year Atlas FL and Atlas Cross Sport vehicles have been recalled due to brake lines that may leak at the threaded connections. A brake fluid leak may increase the distance required to stop, increasing the risk of a crash.
- Door Wiring Harness Corrosion: The 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles have been recalled due to door wiring harness electrical contacts that may corrode. This can disrupt the electrical connection and delay the deployment of the driver or passenger front side air bag during a side impact crash, increasing the risk of injury.
- Transmission Problems: Some owners of the 2023 Volkswagen Atlas have reported herky-jerky shifting, which seems to happen in all gears but is mostly noticeable at around 20 mph. The car sometimes shifts hard, and slowing down to stop results in abrupt shifting. This issue has been common with the Atlas, and some owners have reported that it does not happen as badly in Sport mode.
- Engine Sluggishness: Some consumers have reported that the engine is too sluggish, but one owner of the 2023 Volkswagen Atlas with a V6 engine found it to be perfectly adequate and capable of performing all necessary tasks. This owner also mentioned that the car felt solid at 104 mph, although it is slower compared to a Dodge Durango Hellcat.
What is the engine problem with the VW Atlas Cross Sport?
Volkswagen's 2024 Atlas and Atlas Cross Sport Recalled Due to Potential Engine Issues. Who: Volkswagen Group of America, Inc. Why: The Volkswagen vehicles are recalled due to potentially damaged connecting rods that may lead to an oil leak, resulting in a vehicle fire. When: The recall was issued on August 25, 2023.
Is VW Atlas 2023 reliable?
The 2023 Volkswagen Atlas has a predicted reliability score of 72 out of 100. A J.D. Power predicted reliability score of 91-100 is considered the Best, 81-90 is Great, 70-80 is Average, and 0-69 is Fair and considered below average.
What are the most common problems with Volkswagen Atlas?
Common Volkswagen Atlas Problems
- Braking system: The automated emergency brake system (AEB) may activate without cause, raising the risk of accidents. ...
- Transmission: Owners have reported loud noises from the automatic transmission, particularly when accelerating from a stop or at low speeds.
Are Volkswagen Cross Sport reliable?
We expect the 2024 Atlas Cross Sport to be less reliable than other new cars. This prediction is based on limited data from the Atlas Cross Sport, plus the Volkswagen brand scores.
What is the engine problem with the VW Atlas Cross Sport?
Broken down, the issue currently within the engine of the vehicle mainly takes place with the connecting rod bearing failure, which could cause catastrophic engine failure. If the issue is ignored, it could lead to further catastrophic damage to the engine and can cause a fire.
Is VW Atlas Cross Sport expensive to maintain?
A Volkswagen Atlas will cost about $7,856 for maintenance and repairs during its first 10 years of service. This beats the industry average for popular SUV models by $1,277. There is also a 22.80% chance that an Atlas will require a major repair during that time.
Are Volkswagen Cross Sport reliable?
We expect the 2024 Atlas Cross Sport to be less reliable than other new cars. This prediction is based on limited data from the Atlas Cross Sport, plus the Volkswagen brand scores.
Is the Atlas Cross Sport quiet?
Road noise and wind noise is minimized, making that turbo/intake/engine sound even more noticeable. The eight-speed automatic is well tuned to this engine and all-wheel drive is included in the Atlas Cross Sport SEL Premium R-Line ($53,190) tested here.
2023 Volkswagen Atlas cross sport car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Volkswagen Atlas cross sport problems, we found that the most common problems with these 2023 model year vehicles are:
- Engine problems
- Unknown or other problems
- Air bags problems
- Electrical system problems
- Service brakes problems
The graph below shows statistics for all 2023 Volkswagen Atlas cross sport vehicle components and the number of complaints received.
2023 Volkswagen Atlas cross sport complaints
The NHTSA has received 13 complaints about various vehicle components related to the 2023 Volkswagen Atlas cross sport.
AIR BAGS PROBLEM
- Date Of Incident: 2024-09-16
- VIN: 1V2FE2CA6PC
- Components: AIR BAGS
- Summary: The contact owns a 2023 Volkswagen Atlas Cross Sport. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
AIR BAGS PROBLEM
- Date Of Incident: 2024-06-19
- VIN: 1V2BE2CA7PC
- Components: AIR BAGS
- Summary: The contact owns a 2023 Volkswagen Atlas Cross Sport. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
AIR BAGS PROBLEM
- Date Of Incident: 2024-08-21
- VIN: 1V2HE2CA5PC
- Components: AIR BAGS
- Summary: The contact owns a 2023 Volkswagen Atlas Cross Sport. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags) and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.
SERVICE BRAKES,ENGINE PROBLEM
- Date Of Incident: 2023-11-01
- VIN: 1V2JE2CA1PC
- Components: SERVICE BRAKES,ENGINE
- Summary: MY CAR SHUTS OFF WHILE DRIVING. ALSO I HAVE HAD BRAKE ISSUES. GRINDING NOISE AND LOUD NOISE. THEY RELACED THE BRAKE PADS THAT I HAD TO PAY FOR BECAUSE MANUFACTUR PADS WOULD HAVE CAUSE THE SAME ISSUE. NOW MY CAR IS SHAKING WHILE I BRAKE. THEY SAID I NEED NEW ROTORS. WITH THE CAR SHUTTING OFF WHILE DRIVING IS MY MAIN CONCERN. IT HAS SHUT OFF A TOTAL OF 8 TIME SINCE I HAVE OWNED IT. SHUT OFF RADOMLY ON STREET, PARKING LOTS AND FREEWAY GOING 65MPH. I HAVE MY GRAND CHILDREN IN MY CAR A LOT. SO THERFORE, THIS IS A HIGH RISK SAFETY CONCERN OF MINE.
ELECTRICAL SYSTEM,ENGINE PROBLEM
- Date Of Incident: 2023-06-30
- VIN: 1V2WE2CA9PC
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: My car cuts off while driving. For instance, I was at a red light, in the left turning lane, and the light turned green. I pressed the gas and it started going and then just cut off. Luckily there was no car behind me. However, I was halfway in the intersection as cars were coming towards me. I had my 3 year old in the car. This is very dangerous. This is just one incident. When backing out of a parking spot, I will get half way out of the spot and it cuts off. I’ve taken it to the dealership, but they won’t help since they can’t duplicate it. I reached out to Volkswagon on Twitter and all they did was have me take it to the dealership again. I received the same, non-concerned, attitude. Nothing has been done. I bought this car brand new. Also, the screen cuts off randomly and has to restart.
VEHICLE SPEED CONTROL PROBLEM
- Date Of Incident: 2023-10-15
- VIN: 1V2KE2CAXPC
- Components: VEHICLE SPEED CONTROL
- Summary: When car came to a stop at a red light I put my foot on the gas once the light turned green. When I tried to proceed through the light my car was at a complete stall. I had to then place the car in park, power the car off and then power the car back on. The other car behind me almost ran into the back of my car due to the light was green. When I contacted the dealership the service department they told me it was normal and don’t worry about it. If it happens again then to bring the vehicle in.
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2024-01-30
- VIN: 1V2FE2CA3PC
- Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: The vehicle simply shuts off with no warning or reason. I should NOT have to explain to anybody how this is a safety hazard to the driver and others around the vehicle. It shuts down while in a car wash and the vehicle is in Neutral. Thus, I have to brake, place the trans in Park then manually restart. The same happens at Stop Lights. All the time this is happening, the vehicle's "Auto On/Auto Off" mode has been manually disabled. VW KNOWS about this issue, although the dealerships like to play dumb, as it has been going on for several years now with still no solution in sight! Had I known about this issue before purchasing the vehicle I would never have purchased it! I would LOVE it if VW would buy back the vehicle and allow me to look for another SUV from an American car manufacturer.
SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-01-02
- VIN: 1V2FE2CA1PC
- Components: SERVICE BRAKES
- Summary: UNKOWN Brakes on brand new vehicle are exhibiting behavior that is not normal for a car of this size and relatively young age (miles). Measurably loud brake noise based on manufactures choice of materials in components leave concern on overall safety of brake system based on generally considered (except by dealer / manufacturer of course) unexpected behavior of vehicle braking system.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2023-11-05
- VIN: 1V2FR2CA7PC
- Components: UNKNOWN OR OTHER
- Summary: This vehicle when using the Navigation system will suddenly show the vehicle 50 to 100+ miles from its actual location, often in the middle of a field or just offroad! I returned to the dealer who installed the recommended "fix" from a technical service bulletin. The software fix did bring the locations closer when the system failed, and instead of 50 to 100+ miles off course, it shows 5 to 15 miles off course. I did a search online and found [XXX] and there are hundreds of complaints about this issue! I believe this to be a MAJOR safety issue, as you can find yourself suddenly what appears to be off course and in an unknown area. What ever is happening also screws up the maps on your iPhone as it apparently grabs the info from the vehicle and projects it on the CarPlay screen. I have multiple photos of the navigation system showing me off road when in the middle of the interstate! I tried to upload them here but they would not. I listed one date for the incident but this is ONGOING! Happens frequently and without warning. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2023-05-04
- VIN: 1V2FE2CA1PC
- Components: ENGINE,FUEL/PROPULSION SYSTEM
- Summary: The components that failed or malfunctioned was the fuel pump & fuel system components. During the 1st incident, while driving at approx. 50 mph, I quickly lost acceleration, which caused me to slow down very quickly until I had no acceleration power - this took a matter of 10 seconds or less. After losing power, the smell of gas consumed the cabin, & the engine was unable to start, resulting in the vehicle having to be towed. This incident happened at 1,005 miles on a brand new car. I had only owned it about 2 1/2 weeks. This happened 2 more times over the course of the next several weeks, but this time on a busy California freeway. I again had to be towed twice. The 3rd incident had an incredibly strong smell of gasoline vapors that consumed the inside AND outside of the cabin. In total, the vehicle (at 3 months old) had been towed 3 times, had 5 fuel pump replacements; and replacement of the fuel rails, fuel injectors, intake manifold gasket, and more. The Carfax report does not show all repairs performed. My life as well as the lives of my husband & children were put at risk when we nearly stalled out on the CA freeway while beginning our family vacation. I believe the most dangerous part was the gasoline vapors that consumed the inside & immediate vicinity of the vehicle. The dealerships code reader confirmed the issues with the fuel pump. The vehicle was inspected by the dealership. The warning lights that illuminated during the incidents were the EPC & check engine light. They illuminated at the immediate onset of the vehicle losing acceleration. I would like to note that this vehicle was eventually repurchased from VW under lemon law. I had to ask for reconsideration after the first request was denied. However, VW eventually made a horrible situation right and we are relieved this vehicle is off our hands. I do feel like I have an obligation, however, to notify NHTSA of these incidents as it could have had a much more devastating outcome.
UNKNOWN OR OTHER,ENGINE PROBLEM
- Date Of Incident: 2023-09-24
- VIN: 1V2KE2CA4PC
- Components: UNKNOWN OR OTHER,ENGINE
- Summary: The car will stop suddenly at a red light or when slowing in traffic without warning. I have to stop the car, put in park, and restart the engine often when the light turns green and I'm not moving The ACC eco-feature is typically off/disabled, so it isn't the issue. A few scary times being in traffic at a red light and then the car stops working. Not an engine problem. Earlier versions have had a recall, but not my year. May need to consider extending the recall and fix.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2023-09-06
- VIN: 1V2JC2CA3PC
- Components: UNKNOWN OR OTHER
- Summary: While driving on the freeway, the panoramic sunroof exploded. This time, the vehicle has not been repaired and is available for inspection. The explosion could have been caused by the excessive heat. The sunroof cover was closed at the time, but if it was open, the glass from the sunroof exploding could have injured my daughter who was sitting in the back seat. The glass could have flown and injured other drivers as well. The vehicle has not been expected, but when this issue was researched online, it appears that it has happened on other Volkswagen vehicles, and the dealership service center acknowledged that this has happened to others before. The vehicle is scheduled to be repaired at the Volkswagen dealership. No warning lights or prior messages appeared prior to the sunroof exploding.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2023-03-28
- VIN: 1V2FE2CA9PC
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
- Summary: Multiple issues since purchasing the vehicle in 01/2023. - First evening in the driveway all of the windows went down. The vehicle was not running. This has happened two other times. - I went out to me vehicle one day and the back tailgate had opened on its own. - One day I went out to the vehicle to put something in the back. Opened the hatch and the vehicle started "bucking" and would not stop. This lasted approximately 5 minutes. - Multiple times the vehicle will make a loud POP sound (sounds like a gunshot) and then I lose all media volume. Sometimes it will come back on if I park the car and restart it, but not always. - There was an incident when the car sounded like someone was changing radio stations. It was very loud and continued even when I turned the radio off. The dealership was able to duplicate this and found an electrical connection that was not secure. - There was another incident when all of the dash lights began to flicker and it sounded as if there was a jackhammer in the car. This continued after I parked the car, turned it off, exited and locked the vehicle (I was able to capture this on video). - Navigation will get lost / stuck. It doesn't matter if I'm using vehicle navigation or an app (GoogleMaps, Apple Maps). Once it is stuck, no system will triangulate, so I'm driving blind. - Even though the vehicle has been at the dealership twice (last time for a month) the issue with the POP and no volume and the Navigation getting lost have been recurrent. - Sometimes Apple Car Play will not connect to the car at all.
2023 Volkswagen Atlas cross sport recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 5 recalls for different components of the 2023 Volkswagen Atlas cross sport.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
- Consequence: A deactivated passenger air bag increases the risk of injury during a crash.
- Remedy: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024, October 18, 2024, and December 31, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: SUSPENSION:CRITICAL FASTENERS
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Volkswagen Atlas FL and 2022-2023 Atlas Cross Sport vehicles. The driver-side rear trailing arm bolts may not have been tightened properly, allowing them to loosen and fall out.
- Consequence: Unsecured bolts may cause the trailing arm to fracture, resulting in a sudden loss of vehicle control and increasing the risk of a crash.
- Remedy: Dealers will replace the driver side rear trailing arm bolts, free of charge. Owner notification letters are expected to be mailed December 25, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 42M2.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
- Consequence: A damaged engine can result in engine failure and a stall, increasing the risk of a crash. If the engine failure causes an oil leak, it can increase the risk of a fire.
- Remedy: Dealers will inspect and, if necessary, replace an affected engine, free of charge. Owner notification letters are expected to be mailed December 6, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 13i4 (VW) and 13i5 (Audi).
- Manufacturer: Volkswagen Group of America, Inc.
- Components: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 model year Atlas FL and Atlas Cross Sport vehicles. Certain brake lines may leak at the threaded connections.
- Consequence: A brake fluid leak may increase the distance required to stop, increasing the risk of a crash.
- Remedy: Dealers will replace the affected brake lines, free of charge. Owner notification letters are expected to be mailed on November 23, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 47T2.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: AIR BAGS:SIDE/WINDOW
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.
- Consequence: A delayed air bag deployment can increase the risk of injury.
- Remedy: Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF.
Negative 2023 Volkswagen Atlas cross sport car reviews
Positive 2023 Volkswagen Atlas cross sport car reviews
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I see that you've had quite a few SUVs in the past, including two Acura MDXs, two Honda Pilots, a GMC Acadia, a Dodge Durango, and a Ford Expedition. I'm glad to hear that you think the VW Atlas Cross Sport is the best of them all! It sounds like a great luxury SUV.
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I bought my 2021 ATLAS Cross Sport V6 in September 2021. Unfortunately, I have experienced some issues with the car. For example, the car has cut off while waiting in line at a red light, even though the eco was off. I took it to the dealership twice, but they couldn't find anything wrong. They suggested that I may have forgotten to turn off the eco, but I know that wasn't the case. Additionally, the crash alert would randomly turn on for no reason, but the dealership explained that the sensors were very sensitive and red lights could be causing this. I also had an issue with the auto lights not turning on, but this was resolved by manually turning them on and then back to auto. Despite these issues, I still love the way this car looks and I am hopeful that the dealership will be able to resolve these issues soon.
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I purchased this vehicle in November 2020 and I'm thrilled with my decision. The 2.0T AWD engine drives very smoothly and has enough power for driving around town. It's a great SUV for big and tall people or anyone who prefers a spacious cabin.
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UPDATE: It's been a year and I still love this car for its roominess and spunky attitude. Now, onto the not-so-great parts: it was a bit annoying to find out about the wire harness recall, but luckily my vehicle didn't have any issues after inspection and dealer fix (probably due to the climate we live in). There was also another recall for a different issue, but it didn't seem as urgent as the first. So, I'm just waiting for a push or my next service appointment. The only thing that's really bothering me is the infotainment system. The User Interface isn't as mature as I expected, and there are definitely more intelligent systems out there. After 10 months of ownership, the Apple Play BT would get confused and bounce back and forth from the car to my AirPods (if they weren't in the case). Or general radio/media controls would simply freeze up and I'd need to restart the entire vehicle. These are just small, annoying instances that happen from time to time. But overall, it's not a deal breaker. First of all, I knew this wasn't a sports car and it never claimed to be one. I had no expectations for quick pick-up, but it does respond when it counts! It drives as it should, like a utility vehicle with sporty/stylish lines. I've read many reviews claiming disappointment in acceleration, but honestly, most SUVs I've driven never drove like sports cars. They're far too heavy and cumbersome to do so. It does have enough pick-up where it matters. Now, onto the part I love - it's roomy! There's space for everything - car seats, strollers, and even trips to Costco. And it's all-wheel drive! We didn't go with the special badging option, as it seemed a bit frivolous. We could see where some folks might have issues with the technology, but frankly, we figured it out quickly and it's actually very advanced for normal consumers.We're glad to hear that you're enjoying your car! Despite the recall for the door harness that seems to affect those in wetter climates, we're happy to hear that you're still satisfied with your purchase. We live in a dryer climate, so we're less likely to have the issues in the recall, but we're still waiting for a fix. The car is spacious and stylish, and it can turn heads of even Audi Q8 owners. It reminds us of a less techie version without the high-end finishes, and we're perfectly fine with that.
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I got the top of the line model and I absolutely love it! The driving experience is so luxurious and reminds me of my usual Audi purchase/lease. The car's design is very thoughtful and even though it's big, it drives small and relatively quick (note that I own the 3.6 V6 and didn't test drive the smaller engine). The other car in our household is an Audi Q5, but I always choose to drive the VW Atlas Cross Sport. While I do agree with other reviews that the fuel consumption is relatively inefficient, it doesn't matter much to me since I don't drive much. I would highly recommend anyone to take this beauty for a spin!
Other years of Volkswagen Atlas cross sport
Are you having problems with your 2023 Volkswagen Atlas cross sport?
Lexus Dach 2025-06-07
Congratulations on your new R-line Volkswagen Cross Sport Atlas V6 with front-wheel drive! I had the chance to test drive both the 4-motion and front-wheel drive, but I agree that the price increase for the 4-motion wasn't worth it, especially with the extra mark-ups Volkswagen has added due to the chip shortage. Your unique and beautiful color combination and interior design caught my attention, and the exterior is very Audi-inspired. The cabin is the largest SUV I've ever sat in, and the legroom is perfect for people who are 6'5 and taller. The large trunk is also a plus, and it's impressive that you can't even reach all of it at 6 feet tall! However, I do agree that the V6 engine is a bit sluggish, especially for such a sporty vehicle design. The acceleration does improve in sport mode, which is how I drive my vehicle daily. Another downside is the sound system, which doesn't have much bass and doesn't compare to other SUVs in the same price range. I'm glad you were able to upgrade your sound system with an aftermarket subwoofer and new door speakers. Overall, the ride in the vehicle is great, and it's impressive that it doesn't come with air suspension. Enjoy your new ride!The seats are very comfortable for all sizes, including larger frame occupants. The entertainment console, particularly the wireless Apple CarPlay and wireless phone charging, is a game changer. It's so nice to have all the features mirroring from your phone to the vehicle without the clutter of phone cords. Believe me, once you experience the wireless Apple CarPlay, you will never go back to the old cord method. The panoramic sunroof is large and, to my surprise, is tinted to provide the right mix of sunlight into the cabin. One thing you will notice immediately is just how quiet this vehicle is. I have gotten out of the vehicle a few times and forgot that the vehicle was still running, thankfully the dashboard alerted me to turn off the ignition. Overall, this is a lot that you get for the money, regardless of whether you get the 7-seater Atlas or the 5-seater Cross Sport Atlas. I reviewed several vehicles, including the Jeep Grand Cherokee, Mazda CX-9, Toyota Highlander, Toyota 4Runner, and Kia Telluride, and none had the upscale looks and feel as the VW Cross Sport. I added the 5-year, 150,000 bumper-to-bumper extended warranty since I drive around 30,000 miles a year, just in case I run into any mechanical issues down the road. My prior vehicle was a 2018 Jeep V8 Grand Cherokee Summit, which was a wonderful vehicle even at 70,000 miles. So just to recap, the highlights are great Audi-inspired exterior views, a great ride, the largest deep trunk space, the most legroom in all rows vs anything priced under $60,000.00, great technology, and safety features. The negatives are a very sluggish V6 engine and the worst sound system I've ever heard in my 23 years of driving. Even my old Buicks from the 90s honestly sounded better than this.
Torrey Armstrong 2025-06-05
This vehicle has proven to be extremely unreliable, with numerous recalls and persistent electrical issues. Unfortunately, the customer service provided by VW service centers and VW reps has been subpar. I strongly advise against purchasing this vehicle, despite its attractive appearance.
Jimmie Walter 2025-05-27
Hi there! I wanted to share my experience with my recent purchase of an ACS. I was really excited to get it after test driving one and falling in love with it. However, when mine arrived, I noticed some fit and finish issues that were a bit disappointing. Additionally, I noticed that it drove differently than the one I test drove. Unfortunately, I've had to take it to the service department three times due to some vibrations and shaking in the steering wheel. It's a shame to say, but it seems like the vehicles VW makes in TN might have some quality control issues. I've decided to trade it back in after only 2K miles. Thanks for listening!
Trever Wiegand 2025-05-22
The Atlas Cross Sport Premium is a stunning vehicle that caught my eye with its sleek design and impressive upgrades. Despite having to travel six hours to purchase it, I was thrilled to finally bring it home. However, I have experienced some issues with the audio system, which is disappointing given the premium Fender sound system and hands-free Apple Pay feature that I upgraded to. Despite two visits to the dealership, the issue persists and has even been compounded by a fuel injector failure. While I have been in contact with corporate and they are working to resolve the issue, it is frustrating to have such problems with a car that I was so excited to own. It is disheartening to learn that the Atlas has had chronic issues since its 2018 design, and I regret my purchase. I hope to find a solution soon as the inability to play music makes the car unusable for me.This device is not compatible with wireless or USB connectivity. We apologize for any inconvenience.
Demarcus Walsh 2025-05-13
It looks good, but I've been having some issues with the engine light coming on frequently, the parking brakes activating by themselves, and the windows not opening at times. It's frustrating, especially since the car is less than a year old. I'm considering going back to Nissan.