2018 Ram 3500 problems
The Ram pickup (marketed as the Dodge Ram until 2010) is a full-size pickup truck manufactured by Stellantis North America (formerly Chrysler Group LLC and FCA US LLC) and marketed from 2010 onwards under the Ram Trucks brand. The current fifth-generation Ram debuted at the 2018 North American International Auto Show in Detroit, Michigan, in January of that year.
Previously, Ram was part of the Dodge line of light trucks. The name Ram was first used in 1981 model year Dodge Trucks in October 1980, following the retiring and rebadging of the Dodge D series pickup trucks as well as B-series vans, though the company had used a ram's-head hood ornament on some trucks as early as 1933.
Ram trucks have been named Motor Trend magazine's Truck of the Year eight times; the second-generation Ram won the award in 1994, the third-generation Ram heavy-duty won the award in 2003, the fourth-generation Ram Heavy Duty won in 2010 and the fourth-generation Ram 1500 won in 2013 and 2014, and the current fifth-generation Ram pickup became the first truck in history to win the award three times, winning in 2019, 2020, and 2021.
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Common 2018 Ram 3500 problems
Based on the complaints from owners of the Ram 3500 2018, several common problems have been reported:
- HCU (Hydraulic Control Unit) Problems: The HCU has been a recurring issue, leading to brake failures and safety risks. Owners have faced challenges with repairs, warranty coverage, and the unavailability of parts, resulting in significant out-of-pocket expenses.
- ABS Pump Failure: Complaints include the ABS pump HCU failing frequently, with repair costs exceeding $1,000 and not being covered by the warranty. This issue has been a significant source of frustration for owners, impacting the safety and reliability of the vehicle.
- Valve Seat Failure: Instances of valve seat breakage leading to engine damage have been reported. Owners have faced substantial repair costs, with some expressing disappointment in the lack of support from Dodge despite the early occurrence of this issue.
- Evaporative Emission System Problems: Some owners have experienced multiple visits to the repair shop for issues related to the evap system, even when the truck was under warranty. This has resulted in unexpected repair costs and inconvenience for the owners.
- Suspension Issues: Poor suspension has caused premature tire wear, leading to frequent replacements and additional expenses for owners. Despite seeking assistance from dealers, some owners have not found a satisfactory resolution to this problem.
- Death Wobble: The phenomenon of the front end of the vehicle shaking violently while driving, known as the "death wobble," has been a safety concern for owners. This issue typically occurs after hitting a bump at highway speeds and poses a risk to the driver's control of the vehicle.
These problems reported by owners of the Ram 3500 2018 highlight various safety, reliability, and maintenance issues that have impacted the driving experience and ownership costs for many individuals.
2018 Ram 3500 car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Ram 3500 problems, we found that the most common problems with these 2023 model year vehicles are:
- Service brakes problems
- Electrical system problems
- Vehicle speed control problems
- Forward collision avoidance problems
- Steering problems
The graph below shows statistics for all 2018 Ram 3500 vehicle components and the number of complaints received.
Latest 25 complaints 2018 Ram 3500
The NHTSA has received 574 complaints about various vehicle components related to the 2018 Ram 3500. Below are the 25 most recent complaints reported for 2018 Ram 3500 vehicles.
2024-10-18
SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-09-01
- VIN: 3C63R3CL1JG
- Components: SERVICE BRAKES
- Summary: ABS AND ELECTRIC BRAKE LIGHTS AND ALARMS AT DEALERSHIP NOW, COST OF OVER 1500.00 WITH ALL THE LAW SUITS AND THOUSANDS OF ABS FAILURES WHY HASNT A RECALL BEEN ISSUED TRUCK HAS 40,000 MILES NEVER BY A RAM AGAIN
2024-10-18
ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-08-17
- VIN: 3C63RRHL5JG
- Components: ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
- Summary: The contact owns a 2018 Ram 3500 and towing a 17,500 lbs RV 5th Wheel. The contact stated that while driving at approximately 60 MPH, the ABS and ESC warnings were illuminated. The contact stated the cruise control was engaged but when the ABS warning light illuminated, the cruise control disengaged. The failure was intermittent but was also occurring when not towing. A dealer was not contacted. The vehicle was not diagnosed and was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.
2024-10-16
BACK OVER PREVENTION PROBLEM
- Date Of Incident: 2024-10-01
- Components: BACK OVER PREVENTION
- Summary: The contact owns a 2018 Ram 3500. The contact stated that while reversing, the rearview camera image was black. The local dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 179,000. The VIN was not available.
2024-10-15
SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-10-15
- VIN: 3C63R3EL6JG
- Components: SERVICE BRAKES
- Summary: ABS failure warning lights on and off constantly. Dealer replaced failed HVU and ABS module for 1181$. This is an open investigation.
2024-10-13
SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-09-16
- VIN: 3C63RRKL8JG
- Components: SERVICE BRAKES
- Summary: 2018 Ram 3500 Diesel truck with 70,000 miles. While driving the "service electronic braking system" alarm goes off and ABS lights come on and cruise control is disabled, along with electronic stability control. This happened while towing a 20,000 lb fifth wheel trailer and continues to happen with or without a trailer behind the vehicle. This is a known safety problem and there are several class action lawsuits but Ram has yet to authorize a recall on 2018 models. They knew there were defective parts and even put out technical service bulletins to their dealer's service departments. This is a VERY DANGEROUS condition associates with almost all these model trucks. It seems Ram does not care about loss of life but only their profit margins.
2024-10-11
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-10-11
- VIN: 3C63R3EL3JG
- Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES
- Summary: THE ABS BRAKES YES IT IS AVAILABLE FOR INSPECTION BY NOT HAVING ABS BRAKEING WHEELS HAVE LOCKED UP HAVE NOT HAD DEALER CHECKIT HAD A MECHANIC PUT ON COMPUTER FOR CODES NO TRUCK HASN'T BEEN INSPECTED BY ANYONE ELSE BUT THE MECHANIC WARNING LIGHTS HAVE COME ON AND OFF A NUMBER OF TIME AND LATELY MORE OFTEN IT STARED ABOUT A YEAR AGO TOOK IT TO DEALER THEN BUT WASN'T REPAIRED PROPERTY
2024-10-10
SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-10-10
- VIN: 3C63R3CL5JG
- Components: SERVICE BRAKES
- Summary: The Hydraulic Control Unit is malfunctioning, as determined by a RAM truck dealer. The ABS brakes don't work as they should and the cruise control intermittently shuts off.
2024-10-07
VEHICLE SPEED CONTROL,SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-09-18
- VIN: 3C63R3ELXJG
- Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
- Summary: Intermittent loss of anti-lock braking system and cruise control. code C0020-01 ABS pump failure. First occurred at approx. 47,900 miles.
2024-10-07
ELECTRICAL SYSTEM,SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-05-20
- VIN: 3C63R3ML1JG
- Components: ELECTRICAL SYSTEM,SERVICE BRAKES
- Summary: Service abs/ service electronic brake system/ traction control alarm flashing on/off intermittently with no specific times or conditions. This first happened in may 2024 on a 6 hour road trip. Occasionally I can take it on a short trip and it may not flash the message during that trip and at other times it is constantly going on and off. I have not had this looked at by the dealer. I have read the codes using my personal scanner and it shows C0020-01 (Active) ABS Pump Motor Control- General Electrical Failure. I do not drive this vehicle daily and I can not relate it to wear and tear because the vehicle only has 23,900 miles on it.
2024-10-04
ELECTRICAL SYSTEM,SERVICE BRAKES PROBLEM
- Date Of Incident: 2002-04-16
- VIN: 3C63R3CL5JG
- Components: ELECTRICAL SYSTEM,SERVICE BRAKES
- Summary: Abs and traction control malfunction. Yes,it’s it available for inspection. I feel that it’s not safe for my wife and I to drive while doing this. No it has not been confirmed by the dealer or service center. No it has not been inspected by police or insurance representatives. No there were not warning and starts at 150k miles have 158962miles on it now
2024-09-30
VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2024-09-27
- VIN: 3C63R3FL3JG
- Components: VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
- Summary: I started getting an intermittent error code on my truck with only 36k miles on it. the traction control, abs and cruise control wont work when the service electronic braking system code is present. I have done a lot of reading and this seems to be a very common issue with the 2017 and 2018 ram trucks. It is so common that I called my local dealer and the part is on back order for months. I am getting very close to taking a long road trip with a 20ft trailer, which is the reason I purchased this truck. Now I cant even get a replacement part, that is a known issue and I was quoted $1100 for it. Braking system seems to be a safety issue, why isn't ram doing something about this issue!
2024-09-27
VEHICLE SPEED CONTROL,SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-09-08
- VIN: 3C63R3NL7JG
- Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
- Summary: On September 8, 2024, I started getting intermittent ABS and Traction Control light with “Service Electronic Braking System”. Code C0020. When the light is on I lose cruise control. There is no specific condition that will cause the light to come on; i.e. bumps in the road, a certain speed, or setting at idle. The first instance of the light coming on, I was turning around in a parking lot, less than 5 mph. This cannot be associated to normal wear and tear. THIS IS A SAFETY ISSUE AND MUST BE A RECALL!!!
2024-09-25
SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-09-14
- VIN: 3C63RRGL0JG
- Components: SERVICE BRAKES
- Summary: The anit-lock breaks on my vehicle will go out at random. This seems to happen when you need them most. In my case I was towing an 8,000 lb trailer and had to stop short. The anti-lock break and traction control lights came on simultaneously and the right front tire locked up making it difficult to steer the vehicle. Since that event the light will come on at random when hitting a bump in the road or when breaking hard. A driver might think the ABS system is working until they hit the brakes and it fails. This appears to be related to NHTSA Action Number PE22012 and I would like to add my vehicle to the list of impacted units.55
2024-09-19
SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-09-19
- VIN: 3C63R3FL7JG
- Components: SERVICE BRAKES
- Summary: My ABS , SERVICE TRACTION CONTROL , PARKING BRAKE, ANTI LOCK BRAKING ALL ARE ON AND DINGING ON MY DASH BOARD. ALL POINTS TO THE ABS MODULE PER THE DEALER . WILL THIS BE UNDER RECALL I SEE THE IS A RECALL FOR A ABS SOFT WARE UP DATE NOW BUT MY TRUCK IS NOT ON THAT RECALL. THIS COULD FIX MY PROBLEM AND DO NOT UNDERSTAND WHY MY 2018 RAM 3500 IS NOT ON THAT RECALL OR A RECALL HAS NOT BEEN DONE FOR THE ABS MODULE.
2024-09-17
ELECTRICAL SYSTEM,SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-09-17
- VIN: 3C63RRJL0JG
- Components: ELECTRICAL SYSTEM,SERVICE BRAKES
- Summary: On my 2018 RAM 3500 Duel rear wheel truck the ABS Pump Motor Control Unit is throwing a common code and warning lights intermittently that other year models have (C0020-01). This code has been confirmed by my dealer several times and this truck does not fall under any recalls for the ABS systems. I pull a 40 camper with this truck and with out the ABS and Traction control it could be very dangerous to myself and and others. I have spoken to FCA and they only told me that my VIN does not fall under any more recall then what has already been done. I do not know what needs to get done to have FCA fix this problem or release parts to get it fixed.
2024-09-16
SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-09-06
- VIN: 3C63R3JL9JG
- Components: SERVICE BRAKES
- Summary: ABS Hydraulic control unit failed. ABS control unit failed. Vehicle has 60k Miles on it. safety item as ABS brakes may not work correctly in an emergency situation. very unsafe in a tow vehicle designed to tow/carry heavy equipment. forums indicate very common failure item, and parts are currently on back order with the manufacturer. confirmed failure by local dealership.
2024-09-15
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-09-02
- VIN: 3C63R3JL9JG
- Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
- Summary: Intermittent chime and warning that anti lock brake needs servicing. Cruise control does not work when notice is displayed and chiming. warning comes and goes randomly After researching this problem it appears that this is a regular problem on this year ram truck I will report and take to the dealer if problem remains.
2024-09-08
UNKNOWN OR OTHER,SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-06-01
- VIN: 3C63RRJL9JG
- Components: UNKNOWN OR OTHER,SERVICE BRAKES
- Summary: Failed abs module and/or hcu. Truck is available for inspection. Loss of abs and traction control causes loss of control of truck in wet conditions when stopping or cornering. Hcu was replaced by dealer 10/12/21 @ 20,109 miles due to code c0020. (Abs pump control motor general failure) Same issue/code @ occured again @ 47,000 miles. Have not been back to dealer as the truck is out of warranty and the cost is almost $2000 for the repair. Service Abs/traction control/ electronic brake warning lights constantly go on and off and eventually stay on. This causes abs and traction control to be unreliable and is extremely dangerous on wet roads and also dangerous to other vehicles on the road.
2024-09-06
SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-07-01
- VIN: 3C63RRJL1JG
- Components: SERVICE BRAKES
- Summary: Antilock Braking System failure with my 2018 RAM 3500 Dually. The vehicle’s anti-lock brake system error, also causes the cruise control and traction control systems to become inoperable. The old HCU is currently on the vehicle for inspection by additional parties. This issue increases the risk to safety to vehicle occupants and public, for control of the vehicle, under wet or slick road conditions. As mitigation, while dealing with the defective part/system, drivers need to remember to operate vehicle differently in adverse conditions. Both a local shop and the Doge/RAM dealer confirmed the HCU needed to replaced. RAM MOPAR would not sell the HCU part to local shop for quick repair. Then I waited 5 weeks for service appointment at the local Dodge/RAM dealer, 1 week for estimate, 1 week for HCU part to arrive and schedule appointment, then finally 4 weeks to get appointment to (hopefully fix the problem, plaguing RAM owners due to the defect). I already had the unit replaced at 41K under warranty by the Dodge/RAM dealer, but unfortunately I am 1K miles out of warranty (75,000mi) on the second event, and estimated to cost me ~$750. The defective Hydraulic Control Unit, HCU, started to fail around July 1, 2024 sending service messages intermittently, and progressively got more as time went on. Both a local shop and the Doge/RAM dealer confirmed the HCU needed to replaced. The old HCU is currently on the vehicle for inspection by additional parties.
2024-09-05
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2024-08-06
- VIN: 3C7WRTCL8JG
- Components: SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
- Summary: ABS/ HCU ISSUES- BLINKING LIGHTS, Hendrick Dodge service in Cary, NC has the 2018 Dodge Ram 3500 in for service to replace the draglink that was another recall for 2nd time to replace the draglink this time. I know there is class action lawsuit 2023 file against FCA on the ABS modules and HCU's for 2017 &2018 ram 2500 and 3500 trucks.
2024-09-05
SERVICE BRAKES, HYDRAULIC PROBLEM
- Date Of Incident: 2020-10-03
- VIN: 3C63RRHL0JG
- Components: SERVICE BRAKES, HYDRAULIC
- Summary: The contact owns a 2018 Ram 3500. The contact stated while driving at various speeds or while at a traffic light, the “Service ABS system Soon” message was displayed. There was an abnormal dinging sound detected. The ABS and traction control warning lights were illuminated. The vehicle was taken on three occasions to the local dealer, where it was diagnosed that the control module and the anti-lock braking system needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was not contacted. The failure mileage was approximately 24,365.
2024-09-03
SERVICE BRAKES, AIR PROBLEM
- Date Of Incident: 2024-08-15
- VIN: 3C7WRTCL0JG
- Components: SERVICE BRAKES, AIR
- Summary: The contact owns a 2018 Ram 3500. The contact stated while driving 55 MPH, the ABS failed to engage. The brake warning light was illuminated. The contact stated that a dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 77,000.
2024-09-02
SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-08-22
- VIN: 3C63RRGL3JG
- Components: SERVICE BRAKES
- Summary: We purchased the vehicle as a back up for when my husbands every day work truck is in need of service. The truck is from 2018 and now has about 40,600 miles because it isn't used often. The truck would start flashing a light saying service anti-lock brake system sometimes during the time the light was flashing it felt like the brakes struggled a little. We have sent it in to get repaired and they quoted us over $1300 of repairs because it needs a an abs module and pump.
2024-08-31
SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-07-01
- VIN: 3C63RRHL8JG
- Components: SERVICE BRAKES
- Summary: Continuous intermittent Service ABS System / Service Brake System warning light and audible warning chime
2024-08-27
SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-08-12
- VIN: 3C63RRNL6JG
- Components: SERVICE BRAKES
- Summary: Abs braking not working , HCU failing pump. Ram will not cover this very critical system which faulty part due to no wear from use .
2018 Ram 3500 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 8 recalls for different components of the 2018 Ram 3500.
2021-05-27
- Manufacturer: Chrysler (FCA US, LLC)
- Components: WHEELS:LUGS/NUTS/BOLTS/STUDS
- Summary: Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
- Consequence: Wheel separation can cause a vehicle crash.
- Remedy: Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
2019-05-09
- Manufacturer: Chrysler (FCA US LLC)
- Components: LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
- Summary: Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
- Consequence: If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
- Remedy: Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
2019-01-25
- Manufacturer: Chrysler (FCA US LLC)
- Components: STEERING:LINKAGES:DRAG:LINK:CONNECTION
- Summary: Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
- Consequence: A drag link separation can cause a loss of steering control, increasing the risk of crash.
- Remedy: Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
2018-10-16
- Manufacturer: Streetcar ORV LLC
- Components: STEERING:LINKAGES
- Summary: Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
- Consequence: The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
- Remedy: Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
2018-06-14
- Manufacturer: Chrysler (FCA US LLC)
- Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Summary: Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
- Consequence: A loss of image in the rearview camera while backing up can increase the risk of a crash.
- Remedy: Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
2018-05-17
- Manufacturer: Chrysler (FCA US LLC)
- Components: ELECTRICAL SYSTEM:WIRING
- Summary: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
2018-02-08
- Manufacturer: Chrysler (FCA US LLC)
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION
- Summary: Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
- Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
- Remedy: Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
2017-12-21
- Manufacturer: Chrysler (FCA US LLC)
- Components: EQUIPMENT
- Summary: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
- Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
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