2019 Ram 3500 problems
The Ram pickup (marketed as the Dodge Ram until 2010) is a full-size pickup truck manufactured by Stellantis North America (formerly Chrysler Group LLC and FCA US LLC) and marketed from 2010 onwards under the Ram Trucks brand. The current fifth-generation Ram debuted at the 2018 North American International Auto Show in Detroit, Michigan, in January of that year.
Previously, Ram was part of the Dodge line of light trucks. The name Ram was first used in 1981 model year Dodge Trucks in October 1980, following the retiring and rebadging of the Dodge D series pickup trucks as well as B-series vans, though the company had used a ram's-head hood ornament on some trucks as early as 1933.
Ram trucks have been named Motor Trend magazine's Truck of the Year eight times; the second-generation Ram won the award in 1994, the third-generation Ram heavy-duty won the award in 2003, the fourth-generation Ram Heavy Duty won in 2010 and the fourth-generation Ram 1500 won in 2013 and 2014, and the current fifth-generation Ram pickup became the first truck in history to win the award three times, winning in 2019, 2020, and 2021.
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Common 2019 Ram 3500 problems
Based on complaints from owners of the 2019 Ram 3500, common problems with this vehicle include:
- Fuel System Problems: Complaints highlighted fuel system issues, such as fuel pump failure contaminating the entire system, leading to lengthy repair times due to backordered parts. Owners recommended researching fuel system problems before purchasing the truck.
- Transmission Issues: The 2019 Ram 3500 faced transmission problems causing limp mode, where the vehicle would not drive until restarted. Some owners had their transmissions rebuilt due to torque converter and front pump stator issues, common in diesel models. A suggestion was made to consider a Jasper Transmission for better reliability .
- Electrical System and Engine Management Software: Owners reported unstable electronics, including trailer brakes and engine management software. Several re-flashes were required to address issues caused by or leading to recall re-flashes. Despite not leaving owners stranded, the quality of the vehicle was deemed lacking compared to previous models .
- General Reliability Concerns: Consumer Reports predicted the 2019 Ram 3500 to have average reliability compared to other new cars. However, the vehicle faced various issues related to the electrical system, engine, powertrain, fuel system, service brakes, and structure, indicating potential quality and reliability challenges.
- Transmission Problems: The 2019 Ram 3500 experienced transmission issues like hesitation, jerking, difficulty shifting gears, and even total transmission failure. Some customers encountered these problems, highlighting potential concerns with the transmission system of this vehicle.
These complaints and issues reported by owners of the 2019 Ram 3500 suggest a range of challenges related to power, fuel system, transmission, electronics, and overall reliability, indicating areas where this model may fall short of expectations.
2019 Ram 3500 car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Ram 3500 problems, we found that the most common problems with these 2023 model year vehicles are:
- Fuel system problems
- Diesel problems
- Fuel/propulsion system problems
- Engine problems
- Electrical system problems
The graph below shows statistics for all 2019 Ram 3500 vehicle components and the number of complaints received.
Latest 25 complaints 2019 Ram 3500
The NHTSA has received 117 complaints about various vehicle components related to the 2019 Ram 3500. Below are the 25 most recent complaints reported for 2019 Ram 3500 vehicles.
2024-10-02
EXTERIOR LIGHTING,STRUCTURE PROBLEM
- Date Of Incident: 2024-10-02
- VIN: 3C63R3PL7KG
- Components: EXTERIOR LIGHTING,STRUCTURE
- Summary: I have problem with rear window light water leak. This light has water leak and I have a lot of water after each rain. Many of my things were destroyed because of this. I know RAM has reacalls for this huge problem, but they denied to fix my car, because there is no this recall under my VIN. But I read a lot of comments on RAM forums and many people complaining about this issue. I also saw that some people were able to fix it under the recall but I don't have any idea who I should contact for help. I need them to fix this issue in my car also, because this is manufacture issue not because of me
2024-09-12
FUEL SYSTEM, DIESEL PROBLEM
- Date Of Incident: 2024-09-12
- VIN: 3C63R3EL0KG
- Components: FUEL SYSTEM, DIESEL
- Summary: The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel); and would like to be removed from the recall distribution list. The local dealer was contacted. The manufacturer was contacted.
2024-08-01
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-05-01
- VIN: 3C63RPGL3KG
- Components: UNKNOWN OR OTHER
- Summary: We repaired the recall #W03-2019-2020 D Transmission Valve Body with our local dealer Sunland Park Dodge on 5/1/24 but continue to get this same recall. The dealer has not reported that the recall has been fixed. What can I do to report this issue.
2024-07-16
POWER TRAIN PROBLEM
- Date Of Incident: 2024-07-15
- Crash: 1
- VIN: 3C63RRJLXKG
- Components: POWER TRAIN
- Summary: I placed my truck in park and got out to close the door to my hangar. I turned around and my truck was rolling forward. It rolled into a small two seat plane and pushed it into another plane causing significant damage. When I saw what was happening I ran to the truck but got to it a little too late. I went to put the truck into park, but it was already in park. This confused me a lot because this is not suppose to happen. This morning after I started my truck I tested the gear shifter and to my surprise I am able to shift the truck out of park and all the way into drive for about 1 second or more after removing my foot from the brake. You should not be able to shift a vehicle out of park when your foot is not on the brake. After this incident I have gone online and have ready about large recalls for similar issues with RAM trucks and vans. I even seen some issues posted about my same year truck. Ram had a recall that ended with year model 2018 vehicles for this, but I dont think the issue was resolved completely, or there is a different issue causing this that needs to be investigated. I took a couple videos to prove that my truck shifts out of park without the brake being depressed.
2024-05-15
STEERING PROBLEM
- Date Of Incident: 2024-05-01
- Number Of Injuries: 1
- Crash: 1
- VIN: 3C63RRGL1KG
- Components: STEERING
- Summary: The contact's employer owns a 2019 RAM 3500. The contact stated that while an employee was driving at approximately 35 MPH, the steering wheel became inoperable, the vehicle went off-road and crashed into a tree, swiping the passenger's side mirror, the front passenger's hubcap, and the bed of the vehicle. The vehicle was taken to the workplace. There was no police report filed. The contact stated that the employee had a bruise on the right arm and a small cut on the right cheek. The dealer was contacted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 146,927.
2024-05-06
ENGINE PROBLEM
- Date Of Incident: 2024-04-30
- VIN: 3C63R3JL1KG
- Components: ENGINE
- Summary: The contact owns a 2019 Ram 3500. The contact stated that he observed a check coolant level warning message on the display screen. Additionally, when coolant was added to the vehicle, the contact became aware that the check coolant warning light was illuminated after driving five miles. The vehicle was steered to the side of the road and the contact became aware that the coolant reservoir was empty. The vehicle was taken to a dealer where it was diagnosed that the EGR and head gasket needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was taken to a dealer again where it was diagnosed that EGR fluid was needed. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 87,000.
2024-03-08
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2024-03-08
- Fire: 1
- VIN: 3C63RRLL7KG
- Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
- Summary: All of my fuse are lose, also the dealership installed a new high pressure fuel pump under recall and now it’s whining and now my pcm is over charging my batteries!!!
2024-02-20
FUEL SYSTEM, DIESEL PROBLEM
- Date Of Incident: 2024-02-20
- VIN: 3C63RRHLXKG
- Components: FUEL SYSTEM, DIESEL
- Summary: The contact owns a 2019 RAM 3500 Big Horn. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer was contacted stated they was waiting for parts. The manufacturer was contacted several times and were unable to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms recall incomplete.
2024-02-08
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-02-08
- VIN: 3C63RRJL0KG
- Components: ELECTRICAL SYSTEM
- Summary: P2609 code. Grid Heater Relay. A P2609 code indicates an issue with the intake air heater system voltage or performance and often means the grid heater bolt is failing and has lost its ability to conduct current. There is currently a recall for 2021-2023 models; NHTSA campaign number 23V060000 for the same issue. My truck has 50,972 miles on it.
2024-02-03
STRUCTURE PROBLEM
- Date Of Incident: 2024-01-01
- VIN: 3C63R3CL0KG
- Components: STRUCTURE
- Summary: Tailgate has been on recall repairs. However, it is still dropping but with less frequency.
2023-11-29
TIRES PROBLEM
- Date Of Incident: 2023-10-03
- VIN: 3C63RRJLXKG
- Components: TIRES
- Summary: NEXEN RADIAN HTX tires supplied on new 2019 RAM 3500 DRW. 19,920 miles, Front tires while towing 5th wheel RV began to shake a various speeds. With or without RV attached. RAM dealer indicates belts in both front tires have begun to separated. RAM Service rep stated they have seen this alot with NEXEN Tires.
2023-11-09
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2021-11-09
- VIN: 3C63R3EL2KG
- Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
- Summary: Poor throttle respond when doing lane change, really really poor throttle respond, especially when doing lane change the throttle supper slow respond can causing a rear end from the safe on incoming lane changed distance to unsafe distance after the lane changed, this seriously can causing the crash by the rear end from the vehicle on the back. It also happened when merge into freeway when throttle is very important for driver to adjust the speed to make vehicle merge into the traffic smoothly. Reported to dealer service manager everytime drop vehicle for servicing but CAN NOT fix the issue. This happened when the dealer upgraded new calibration for power train by other recall. But before power train upgraded my vehicle dont have this poor throttle respond issue at all.
2023-11-06
FUEL SYSTEM, DIESEL PROBLEM
- Date Of Incident: 2022-10-03
- VIN: 3C63RRGL7KG
- Components: FUEL SYSTEM, DIESEL
- Summary: The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled and lost motive power. The contact stated that the failure had been reoccurring for a year. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
2023-10-03
ENGINE PROBLEM
- Date Of Incident: 2023-08-28
- VIN: 3C63RRJLXKG
- Components: ENGINE
- Summary: The vehicle info on the dashboard tells me "Exhaust System Service Required See Dealer" and the check engine light came on. Took the vehicle to the dealer who cleared the DTC's with no resolution to the problem and sent me on my way. Problem returned within 150 miles, codes cleared. Problem returned again with same notice on the dash board and check engine light. Called a different dealer who said get it in right away, the truck will go into limp mode within a certain mileage range. Went to another dealer with the same results. Codes cleared, check engine light went off and no resolution to why this happens. Was told if it happens again bring it back.
2023-09-21
FUEL SYSTEM, DIESEL PROBLEM
- Date Of Incident: 2023-09-15
- VIN: 3C63R3SL8KG
- Components: FUEL SYSTEM, DIESEL
- Summary: The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
2023-07-14
PARKING BRAKE,ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2023-05-01
- VIN: 3C63R3PL6KG
- Components: PARKING BRAKE,ELECTRICAL SYSTEM
- Summary: The contact owns a 2019 Ram 3500. The contact stated that while attempting to park the vehicle, the electronic parking brake was engaged, and the vehicle inadvertently shut off and failed to restart. The dealer was contacted and confirmed that the failure was a known failure. The dealer advised the contact to disengage the electronic parking brake to restart the vehicle. The contact stated that he followed the instruction of the dealer, and the vehicle restarted; however, the check engine warning light and other unknown warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that a secondary lever chafed the electrical wiring underneath the dashboard and caused the vehicle to shut off when the electronic parking brake was engaged. The dealer informed the contact that the dashboard needed to be disassembled to secure the electrical wiring. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed; however, no additional assistance was provided. The failure mileage was approximately 63,000.
2023-06-08
STEERING,SUSPENSION PROBLEM
- Date Of Incident: 2023-06-08
- VIN: 3C63RRJL7KG
- Components: STEERING,SUSPENSION
- Summary: I have concerns about the ball joints on my Ram 3500 they have been replaced 4 times under warranty. Each time the truck becomes hard to keep under control and wonders back and forth while driving. This is a known issue with Ram
2023-05-28
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES PROBLEM
- Date Of Incident: 2023-04-11
- VIN: 3C63RRKL2KG
- Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
- Summary: When truck is in cruise control on with driver assist on, if I run off side of road and go over the ridges on the side that alert driver my ABS light comes on saying my driver assist and my cruise control can no longer be used and my ABS breaking system requires a mechanic. If I reset my system all goes back to normal till I go over rough road or ridges. I have less than 10,000 miles on truck. From what I hear from other Dodge owners this is a common occurrence. This has happened on three different occasions.
2023-04-19
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2022-04-01
- VIN: 3C63R3JL1KG
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2019 Ram 3500. The contact stated that on various occasions and while driving at various speeds with a trailer attached, the brake pedal was depressed; however, the trailer brakes failed to respond. No warning lights were illuminated. The vehicle was taken to two independent mechanics, where the failures could not be duplicated. The failure recurred. The vehicle was taken to a local dealer, where it was diagnosed that the electronic trailer brake controller needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 20,000.
2023-03-28
ENGINE PROBLEM
- Date Of Incident: 2023-02-28
- VIN: 3C63RRGL0KG
- Components: ENGINE
- Summary: The contact owns a 2019 Ram 3500. The contact stated that while depressing the accelerator pedal, the vehicle was leaking fuel, causing the vehicle to fail to accelerate and exceed 5 MPH. The check engine warning light was illuminated. The vehicle was taken to a certified mechanic who diagnosed that the variable turbo actuator had failed and needed to be replaced. The vehicle had been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 75,000.
2023-02-17
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2023-02-15
- VIN: 3C63RRGL0KG
- Components: ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
- Summary: The contact owns a 2019 Ram 3500. The contact stated while driving 75 MPH with the cruise control activated, the vehicle stated to decelerate without warning. The contact pulled over on the side of the road and examined under the hood and noticed oil on top of the engine. The vehicle was towed to the dealer who stated that the vehicle was experiencing a similar failure to NHTSA Campaign Number: 20V511000 (Engine and Engine Cooling, Electrical System) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 120,000.
2023-02-17
POWER TRAIN PROBLEM
- Date Of Incident: 2023-02-14
- VIN: 3C63RRGL0KG
- Components: POWER TRAIN
- Summary: The contact owns a 2019 Ram 3500. The contact stated while driving 60 MPH, the transmission failed to shift as designed. The contact pulled over on the side of the road and turned off and restarted the vehicle, and the vehicle started operating normally. The vehicle was taken to the dealer and the mechanic stated that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the type of transmission was not under warranty. A case was filed. The failure mileage was 60,000.
2023-02-17
FUEL SYSTEM, DIESEL PROBLEM
- Date Of Incident: 2022-10-08
- VIN: 3C63RRRL3KG
- Components: FUEL SYSTEM, DIESEL
- Summary: The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that while driving at approximately 65 MPH, he depressed the accelerator pedal to change lanes, and the vehicle shuddered and almost stalled. The contact stated that the "check fuel filter" light was illuminated. The contact stated that the failure lasted for a few seconds then the vehicle resumed normal operation. The contact stated that the failure was intermittent but had started to occur at various speeds. The contact stated that "possible water in fuel" warning light had started to become illuminated. The contact drove the vehicle to a dealer where it was not diagnosed or repaired. The contact was advised by the dealer that the recall repair parts would take years. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000. Parts distribution disconnect.
2023-01-11
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2022-10-01
- VIN: 3C63RRMLXKG
- Components: ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
- Summary: I had a parasitic draw on my battery that became progressively worse to the point that a jump no longer worked to start the vehicle. I bought a brand new battery and it was completely dead within 24 hours even though I had only driven the vehicle about 5 miles and had the vehicle off for over 23 of these hours. I replaced the battery again and left the vehicle running while loading for a trip and 30 minutes later the battery started to release smoke from overheating. Wires and plastics around the battery were starting to melt so I completely disconnected the battery. This 2nd new battery was also dead within 24 hours of purchase. I took the vehicle to a Ram Dealership and after a lot of testing over multiple days they identified the problem as a parasitic draw from the ABS module. Please note the parasitic draw occurred whether or not the vehicle was turned on. After the dealership changed the ABS module and both batteries the vehicle has been operating ok although I still receive low battery power notices which restricts certain vehicle functions every few days. I have to turn the engine off and on to reset the error.
2022-12-28
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2022-12-28
- VIN: 3C63R3EL5KG
- Components: FUEL/PROPULSION SYSTEM
- Summary: This vehicle has a safety recall I. The high pressure fuel pump. The dealership says they’re unable to provide resolution due to part’s availability. Reasonable time has been allowed and yet, no repairs have been made. The manufacturer should be required to buy back the vehicle or replace it at no cost to me.
2019 Ram 3500 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 12 recalls for different components of the 2019 Ram 3500.
2022-12-08
- Manufacturer: Chrysler (FCA US, LLC)
- Components: STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
- Summary: Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
- Consequence: An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
- Remedy: Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
2022-03-10
- Manufacturer: Chrysler (FCA US, LLC)
- Components: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
- Summary: Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
- Consequence: An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.
- Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
2022-01-27
- Manufacturer: Chrysler (FCA US, LLC)
- Components: VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
- Summary: Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.
- Consequence: Reduced visibility increases the risk of a crash.
- Remedy: Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.
2021-11-12
- Manufacturer: Chrysler (FCA US, LLC)
- Components: FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
- Summary: Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.
- Consequence: An engine stall increases the risk of a crash.
- Remedy: Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y78.
2021-06-10
- Manufacturer: Chrysler (FCA US, LLC)
- Components: ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
- Summary: Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.
- Consequence: Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.
- Remedy: Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.
2021-05-27
- Manufacturer: Chrysler (FCA US, LLC)
- Components: WHEELS:LUGS/NUTS/BOLTS/STUDS
- Summary: Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
- Consequence: Wheel separation can cause a vehicle crash.
- Remedy: Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
2020-08-27
- Manufacturer: Chrysler (FCA US LLC)
- Components: ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
- Summary: Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can result in engine damage and connecting rod failure, which could potentially puncture the engine block.
- Consequence: A damaged engine block may leak oil, which can contact hot engine or exhaust components, increasing the risk of a fire.
- Remedy: Chrysler will notify owners, and dealers will flash the engine calibration software to enhance the engine warm up protection, free of charge. The recall began September 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W57.
2020-04-09
- Manufacturer: Chrysler (FCA US LLC)
- Components: STRUCTURE
- Summary: Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
- Consequence: A bed step that unexpectedly fails while in use increases the risk of injury to the user.
- Remedy: Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.
2020-04-02
- Manufacturer: Chrysler (FCA US LLC)
- Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Summary: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
- Consequence: The lingering rearview image can distract the driver, increasing the risk of a crash.
- Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
2020-01-24
- Manufacturer: Chrysler (FCA US LLC)
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION
- Summary: Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
- Consequence: The leaking transmission fluid may contact the turbocharger or another ignition source within the engine compartment, increasing the risk of a fire.
- Remedy: Chrysler will notify owners, and dealers will replace the transmission valve body separator plate and reprogram the powertrain control module. The recall began March 2, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W03.
2019-08-29
- Manufacturer: Chrysler (FCA US LLC)
- Components: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
- Summary: Chrysler (FCA US LLC) is recalling certain 2019 Ram 2500, 3500 and 3500 Cab Chassis trucks. The brake calipers may have been manufactured with an incorrect assembly fluid, which can cause the caliper's rubber seals to swell.
- Consequence: The swollen seals can cause the brakes to drag, potentially overheating the brakes and increasing the risk of a crash.
- Remedy: FCA US will notify owners, and dealers will replace the front brake calipers and brake hoses and bleed the brakes, free of charge. The recall began October 24, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US' number for this recall is V98.
2019-06-27
- Manufacturer: Chrysler (FCA US LLC)
- Components: FUEL SYSTEM, DIESEL
- Summary: Chrysler (FCA US LLC) is recalling certain 2019 Ram 2500 and 3500 trucks, and 3500, 4500, and 5500 Cab Chassis vehicles equipped with diesel engines. The fuel lines may leak fuel into the engine compartment.
- Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy: Chrysler will notify owners, and dealers will inspect the fuel lines, replacing them if necessary, free of charge. The recall began July 18, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V76.
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