2014 Ram 3500 problems
The Ram pickup (marketed as the Dodge Ram until 2010) is a full-size pickup truck manufactured by Stellantis North America (formerly Chrysler Group LLC and FCA US LLC) and marketed from 2010 onwards under the Ram Trucks brand. The current fifth-generation Ram debuted at the 2018 North American International Auto Show in Detroit, Michigan, in January of that year.
Previously, Ram was part of the Dodge line of light trucks. The name Ram was first used in 1981 model year Dodge Trucks in October 1980, following the retiring and rebadging of the Dodge D series pickup trucks as well as B-series vans, though the company had used a ram's-head hood ornament on some trucks as early as 1933.
Ram trucks have been named Motor Trend magazine's Truck of the Year eight times; the second-generation Ram won the award in 1994, the third-generation Ram heavy-duty won the award in 2003, the fourth-generation Ram Heavy Duty won in 2010 and the fourth-generation Ram 1500 won in 2013 and 2014, and the current fifth-generation Ram pickup became the first truck in history to win the award three times, winning in 2019, 2020, and 2021.
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Common 2014 Ram 3500 problems
Based on complaints from owners of the 2014 Ram 3500, several common problems have been reported:
- Locked Up WCM: A locked up Wireless Control Module (WCM) can lead to engine cranking problems, affecting the overall performance of the vehicle.
- Death Wobble: This is a severe shaking of the front end of the vehicle while driving, often triggered by hitting a bump at highway speeds. It poses a significant safety risk and requires immediate attention to prevent accidents.
- Suspension Problems: Complaints include issues with the suspension system, which can impact the handling and stability of the vehicle, leading to a less comfortable driving experience.
- Engine Troubles: Owners have reported various engine-related problems, which can affect the performance and reliability of the vehicle. These issues may range from minor malfunctions to more serious engine failures.
- Electrical Malfunctions: Electrical problems have been noted, causing issues with various components of the vehicle's electrical system. These issues can lead to malfunctions in critical systems like lights, sensors, and more.
- Diesel Exhaust Fluid Pump Failure: Some owners have experienced problems with the diesel exhaust fluid pump, impacting the vehicle's emissions control system and overall performance.
- Interior Concerns: Complaints about the interior of the vehicle include issues with comfort, quality, and functionality. These problems can affect the overall driving experience and passenger comfort.
- Brake Transmission Shift Interlock (BTSI) Pins: Sticking pins in the BTSI can cause problems, especially in higher temperatures, affecting the shifting mechanism of the vehicle.
- Steering Separation: Drag link separation can lead to a complete loss of steering control, posing a serious safety hazard. This issue requires immediate attention to prevent accidents and ensure driver safety.
These reported problems highlight the importance of regular maintenance and prompt attention to any issues that arise with the 2014 Ram 3500 to ensure optimal performance and safety on the road.
2014 Ram 3500 car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Ram 3500 problems, we found that the most common problems with these 2023 model year vehicles are:
- Steering problems
- Power train problems
- Suspension problems
- Engine problems
- Electrical system problems
The graph below shows statistics for all 2014 Ram 3500 vehicle components and the number of complaints received.
Latest 25 complaints 2014 Ram 3500
The NHTSA has received 195 complaints about various vehicle components related to the 2014 Ram 3500. Below are the 25 most recent complaints reported for 2014 Ram 3500 vehicles.
2024-09-05
ENGINE AND ENGINE COOLING PROBLEM
- Date Of Incident: 2024-06-05
- VIN: 3C63RRJL0EG
- Components: ENGINE AND ENGINE COOLING
- Summary: The contact owns a 2014 Ram 3500. The contact stated while driving 65 MPH, the "no turbo signal" warning light illuminated, and the vehicle shifted into LIMP Mode. The contact stated that the vehicle slowed to approximately 20 MPH on the highway. The contact pulled over and turned the vehicle off and detached the positive and negative battery terminals. The contact stated that he touched the ends of the cables and reconnected the terminals to the battery and was able to return to normal vehicle functionality. The contact stated that the failure was intermittent but occurred at various speeds. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the turbo actuators needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 116,000.
2024-03-29
STEERING PROBLEM
- Date Of Incident: 2024-03-29
- VIN: 3C63RPGL1EG
- Components: STEERING
- Summary: The contact owns a 2014 Ram 3500. The contact stated that while operating the vehicle at highway speeds, the steering wheel felt loose, and the steering was unstable, causing the vehicle to become difficult to control. The vehicle was taken to the local dealer who diagnosed that the outboard steering linkage jam nut had become loosened. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 19V021000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 139,000.
2024-03-28
STEERING PROBLEM
- Date Of Incident: 2019-03-13
- VIN: 3C63RRGL8EG
- Components: STEERING
- Summary: The V06 Drag Link recall of welding the adjuster doesn't allow a complete front end alignment to be done correctly. If you have had the adjuster welded, you cannot re-center the steering wheel with the adjustments that have been provided by the manufacture. This itself presents a safety issue with the steering wheel now being off centered! I have not had the welding done and have been trying to get the drag link replaced since it has become loose again! Independent repair shops won't touch a RAM truck that has been welded or not do to liability. The replacement parts are now in stock and they should be replaced since the way that RAM says to now do an alignment only allow toe and camber but not re-centering of your steering wheel. I have confirmed that with RAM service. Ram Cares has not helped in this matter. Have a previous Request #1273536 with NHTSA. This is a major safety issue for myself and others on the road. Thank you for your time.
2024-03-20
SERVICE BRAKES PROBLEM
- Date Of Incident: 2019-03-18
- VIN: 3C63RRKL7EG
- Components: SERVICE BRAKES
- Summary: The contact owns a 2014 Dodge Ram 3500. The contact stated that while driving at an undisclosed speed, the integrated brake controller was activated, however, the vehicle failed to brake as intended. The contact stated that when the brake controller was activated, the trailer trailer brake was inoperable. The contact stated that the failure had been persistent since the vehicle was purchased in 2019. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 10,000.
2023-12-18
STEERING,ELECTRICAL SYSTEM,VISIBILITY/WIPER PROBLEM
- Date Of Incident: 2023-12-18
- VIN: 3C7WRTAL7EG
- Components: STEERING,ELECTRICAL SYSTEM,VISIBILITY/WIPER
- Summary: this was a recall and all parts broke again . called dealer december 18 2023 and they have no idea what to do .
2023-11-27
VEHICLE SPEED CONTROL,SERVICE BRAKES,BACK OVER PREVENTION PROBLEM
- Date Of Incident: 2023-11-20
- VIN: 3C63R3NL9EG
- Components: VEHICLE SPEED CONTROL,SERVICE BRAKES,BACK OVER PREVENTION
- Summary: My service abs light comes on and off, which makes cruise control inoperable and rear park sensors inoperable. This also makes putting into 4x4 impossible unless I turn off the truck, switch to 4x4, and start it before the sensor kicks off. I’m worried about the abs mainly. I contacted my dealer and they said it’s a common issue but the part is almost $1k and backordordered for months. How is this not a recall or safety issue?
2023-11-15
ENGINE PROBLEM
- Date Of Incident: 2023-11-15
- VIN: 3C63R3DL0EG
- Components: ENGINE
- Summary: Turbocharger actuator failure. Recognized as known issue for vehicles manufactured one year later (2015). All replacement cost covered by manufacturer and warranty extended. The replacement part for the 2014 RAM 3500 turbocharger actuator is MOPAR part 68481772AA and the replacement part for the 2015 RAM 3500 turbocharger actuator is MOPAR part 68481772AA (identical part numbers). Similarly, the turbocharger installation kits for both model years are identical. Multiple online complaints noted about failures in 2014 model years. I incurred $3000 expense to replace. Two detailed letters sent to manufacturer with no response or acknowledgement of receipt.
2023-11-15
STEERING PROBLEM
- Date Of Incident: 2023-10-11
- VIN: 3C63RRGL8EG
- Components: STEERING
- Summary: There was the V06 Drag Link recall which was to weld the drag link solid with no adjustment. I had it inspected on 3 May 19 where they found the nuts not properly torqued. I told them not to weld on the truck as this would cause extra expense to me when having any future work done on the truck. Had contacted Ram Cares to get a replacement drag link installed now that a replacement part is available. That didn't happen as the appointment that I had through Ram Cares couldn't happen without DM notes. There is clucking in the steering again like before and I'm sure it has loosened up again. I confirmed with independent repair shops that they would either not touch it do to welding or charge me additional cost to remove the weld and wouldn't re-weld do to liability. If Ram was willing to supply lifetime alignments for the truck, then no problem. The welding goes against how it's supposed to be fixed. I could be subject to a DOT inspection and truck impounded if there is welding on steering components. I know it's a discretionary rule, But could cost me time, money and other expenses for something that there is the correct replacement part available to fix the manufacture error. Thank you for you time.
2023-11-02
STEERING,FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER PROBLEM
- Date Of Incident: 2023-11-02
- VIN: 3C7WRTAL7EG
- Components: STEERING,FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER
- Summary: I HAVE 27 OPEN RECALLS, the steering wheel knuckle just keeps getting looser, nothing on the column will tighten, my wipers short out , I was sold a Omission deleted truck with documentation the day of purchase it was omission deleted, I was never told this vehicle was unsafe, The manufacture wants me to pay hundreds of dollars out of pocket for them to see if it maybe safe enough . Both Chysler, and the certified dealership of ford refuse to take any accountability or action
2023-10-27
WHEELS PROBLEM
- Date Of Incident: 2023-10-10
- VIN: 3C63RRKL8EG
- Components: WHEELS
- Summary: I was towing my 4 horse lq trailer from Ohio back to Illinois and without warning my whole wheel flew off. Left me stranded for days not to mention the accident I had to avoid when it happened
2023-08-09
ELECTRICAL SYSTEM,SERVICE BRAKES PROBLEM
- Date Of Incident: 2023-07-26
- VIN: 3C63RRKL7EG
- Components: ELECTRICAL SYSTEM,SERVICE BRAKES
- Summary: 1. HCU and ABS. Yes available for inspection. 2. Faulty braking, faulty fuse control, faulty anti skid, electronics began random operations such as radio, gauges flashing and wipers working. 3.Yes. Dealer said bad HCU and ABS. Currently with dealer due to no part availability. 4. No. Dealership inspected. 5. Yes, in June 2022 the service 4wd light came on periodically when driving but when we got it into service it was working fine. July 2023 the lights began flashing, wipers going, warning lights flashing then no lights and the truck died. Had to have it towed to dealer.
2023-05-23
WHEELS PROBLEM
- Date Of Incident: 2022-07-08
- VIN: 3C7WRTBLXEG
- Components: WHEELS
- Summary: The contact owns a 2014 Ram 3500. The contact stated that while driving at approximately 50 MPH, the rear wheel studs failed. The wheels were stuck underneath the vehicle. The contact was able to pull over to the shoulder and noticed the wheel was bent. The vehicle was towed to the local dealer where it was diagnosed that the front and rear wheel studs needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was taken back to the local dealer where it was diagnosed that all thirty-two-wheel studs needed to be replaced. The vehicle was repaired but the failure persisted. While driving approximately 50 MPH, in the middle lane, the rear end of the vehicle swayed, and he noticed the tire behind the vehicle. The passenger’s side rear studs fractured, and the wheel detached and struck the median and crossed the highway. There were no reported injuries. The vehicle was towed to the dealer again but was not diagnosed or repaired. The manufacturer was contacted and informed him about the warranty, but no additional assistance was provided. The failure mileage was approximately 298,712.
2023-03-16
SERVICE BRAKES PROBLEM
- Date Of Incident: 2022-10-20
- VIN: 3C63R3DL5EG
- Components: SERVICE BRAKES
- Summary: ABS light, traction control, cruise control and the 4 wheel drive will not work. Part is on back order and was told November then January and now it’s August. I have a camper that I pull with this truck.
2022-12-09
ENGINE PROBLEM
- Date Of Incident: 2022-12-04
- VIN: 3c63r3el5eg
- Components: ENGINE
- Summary: The Turbo Actuator failed while driving on a two-lane highway without a shoulder to safely pull over. The truck lost power down to a maximum speed of 10mph until I could safely pull off of the highway. The problem has been diagnosed with a OBD2 scanner. No other inspections by police or insurance. The MIL did not turn on until the vehicle was pulled off of the highway and at a stop.
2022-10-05
STEERING PROBLEM
- Date Of Incident: 2022-07-11
- VIN: 3C63R3ML1EG
- Components: STEERING
- Summary: - Steering linkage jam broke while driving. Not sure if available truck is at dealership - I was unable to steer the vehicle while driving. I could have died and killed multiple people if a car crash had occurred - Dealer has acknowledged they inspected the part but did not perform the recall as it was not cracked. This is not the remedy listed on the NHTSA. - No warning lamps or symptoms
2022-09-28
SUSPENSION PROBLEM
- Date Of Incident: 2022-08-10
- VIN: 3C63R3JL3EG
- Components: SUSPENSION
- Summary: The contact owns a 2014 Ram 3500. The contact stated while driving 75 MPH, the steering wheel was consistently turning to the left independently. There was no warning light illuminated. The contact veered to the side of the road. The contact stated that upon inspecting the vehicle, he noticed that the front driver’s side wheel was dislocated and turned to the left. The contact stated that upon wiggling the wheel to relocate into the normal position, he noticed that the front track bar bracket had started to detach from the frame. The contact stated that as he readjusted the front wheel, the front track bar bracket was pushed closer to the frame. The vehicle was towed to the residence. The vehicle was then towed to the dealer where it was diagnosed that front track bar bracket needed to be replaced or the entire frame needed to be replaced. The manufacturer was notified of the failure and informed the contact that the vehicle could be repaired under NHTSA Campaign Number: 15V541000 (Steering) however, the dealer advised the contact that the manufacturer denied the request to cover the repair. The vehicle was not repaired. The failure mileage was approximately 300,000.
2022-03-23
STRUCTURE PROBLEM
- Date Of Incident: 2021-10-01
- VIN: 3c63rrkl6eg
- Components: STRUCTURE
- Summary: The contact owns a 2014 Ram 3500. The contact stated that while towing a trailer filled with horses, the bed had detached from the cab as she pulled into her driveway. When the contact unhooked the trailer, she discovered a 6-inch gap had formed between the cab and the bed of the vehicle. She also discovered cracks on driver’s and passenger’s side frame of the vehicle. The contact called the dealer and was informed that her vehicle was no longer under warranty. No further assistance was provided. The contact then called her insurance provider and was able to drive the vehicle to an independent mechanic for repair. The mechanic replaced the frame and had both sides of the frame steel plated. The manufacturer had yet to be notified of the failure. The vehicle had been repaired. The failure mileage was approximately 80,000.
2022-01-05
STEERING PROBLEM
- Date Of Incident: 2021-12-14
- VIN: 3C63R3ML5EG
- Components: STEERING
- Summary: The contact owns a 2014 RAM 3500. The contact stated that while driving at 35 MPH, the front end of the vehicle started shaking uncontrollably. There were no warning lights illuminated. The contact stated that as he released the accelerator pedal, the brake exhaust turbo engaged, then he depressed the brake pedal. The contact veered to the side of the road, inspected the vehicle, and noticed that the front support track bar bracket was fractured at the A-frame. The contact became aware that the VIN was included in NHTSA Campaign Number: 15V541000 (Steering) before he owned the vehicle; however, the recall repair was not completed at that time because the vehicle had been lifted. The contact stated that the recall repair had been marked as complete though it was not. The manufacturer was notified of the failure and advised the contact that the recall history showed that a reinforcement bracket was not installed over the front track bar bracket; therefore, the recall was not completed. The contact stated that he used a strap and tied the front end of the vehicle and then drove to the dealer that was 1.2 miles away. The dealer diagnosed that the front support track bar bracket was fractured. The dealer informed the contact that the recall repair could not be complete because the previous owner had lifted the vehicle. The dealer submitted a report to the manufacturer stating the recall repair for NHTSA Campaign Number: 15V541000 (Steering) was incomplete because the vehicle had been lifted. The manufacturer updated the recall repair from "Completed" to "Inspected" in the vehicle recall history. The contact drove the vehicle to his hotel. The vehicle was towed to the contact's residence in Florida. The contact stated that the recall repair was not completed on Power Wagon vehicles or vehicles that were lifted by the owners. The vehicle was not repaired. The failure mileage was approximately 60,000.
2022-01-03
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2021-06-27
- VIN: 3C63RRHLXEG
- Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: I experienced a lack of power and I noticed that the engine temperature jumped by 40F immediately. The EVIC coolant temperature jump rapidly, but I never received a low coolant warning. I pulled the truck off of I-25 Northbound just south of the WY border. I waited for the vehicle to cool and added all of the coolant I had on hand, about 1.5 gallons. I carefully limped into Cheyenne, WY, towing my 40' 5th wheel to a spot where we could stay. I contacted Cowboy Dodge to identify the problem and repair it. The technician looked at my vehicle and he indicated the EGR valve was bad and needed replaced. The repair invoice is attached for reference. We departed Cheyenne after the fix, and we only got 44 miles out of town on I-80 when the engine coolant light illuminated, and the temp started to spike again. I coasted down the pass into Laramie, WY, in an attempt to get into cell service range and to get the truck off of the road if possible. We ended up stranded on I-80 just east of the exit for 4-hours waiting on a tow vehicle that could take us back to Cheyenne, WY, with our RV in tow. The same technician at Cowboy looked at the truck again and he indicated that the EGR cooler had failed. The failure allowed coolant to leak, undetected, into the combustion chamber. This caused carbon deposits, coal-like remnants, to be deposited throughout the motor and it was especially noticeable on the heat exchanger (see attached). This issue cased $7,000+ damage to my truck and I'm still finding issues related to the failure. I've had injectors fail, the heater core needed replaced again (3d), and the truck is smoking on startup with diminished power and sputtering at speed. I've included all Ram 2021 servicing invoices. This situation could have resulted in a catastrophic runaway on the motor resulting in fire. I lucked out by watching the gages. Stellantis (FCA) should be held accountable for their modifications to the Cummins motor causing these issues.
2021-12-21
SUSPENSION PROBLEM
- Date Of Incident: 2021-12-01
- VIN: 3C63RRJL5EG
- Components: SUSPENSION
- Summary: The rear driver's side upper shock mount was found broken during an inspection. The part showed signs of possible metal fatigue, and not a corrosion induced failure, resulting in the metal stem (retaining the upper shock) to "snap" off the welded shock mount bracket.
2021-09-27
WHEELS PROBLEM
- Date Of Incident: 2021-09-26
- VIN: 3C7WRTBL2EG
- Components: WHEELS
- Summary: The component that has failed on this particular vehicle is the factory aluminum wheels manufactured by Alcoa for Mopar specifically for this model vehicle. The front wheels are the ones that are defective on this vehicle, structural cracks form on the outer lip of the wheels, and therefore pose a huge threat to the rim failing violently and the tire losing air or being destroyed in the process. This is the second time a wheel has needed to be replaced because of this issue. This defect has been brought to the attention of both dealership and manufacturer, however neither Dealership nor Manufacture wants to accept responsibility and pay to have the wheel repaired or replaced. Our vehicles are used as commercial vehicles, and are usually towing trailers or heavy loads. Having a front wheel failure during such operations, could pose a huge risk not only to the driver, passengers, and vehicle involved, but also to those surrounding motorist that maybe near or passing by the vehicle during the time of a possible wheel failure. Luckily both cracks have been detected during daily inspections, and none of these issues have resulted in a vehicle accident or injury while vehicle has been traveling down the road. No warning signs were present during the time of repair, and given the fact that the cracks can sometimes be hairline cracks and very hard to notice poses an even bigger threat to those who may not check their wheels on a daily basis, and could very easily be overlooked by the average consumer.
2021-09-01
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2021-07-18
- VIN: 3C63RRHL7EG
- Components: UNKNOWN OR OTHER
- Summary: The shifter in the vehicle sticks when in park. On several occasions after being parked the shifter will not move to drive or reverse. Moving the steering wheel doesn't help. Only after pulling on the shifter hard does it move. Other drivers with this generation ram have shared on forums they have the same issue.
2021-08-09
WHEELS PROBLEM
- Date Of Incident: 2021-06-15
- Components: WHEELS
- Summary: The contact owned a 2014 Ram 3500. The contact stated while driving 60 mph, the front passenger’s side wheel detached from the vehicle. The contact pulled the vehicle over to the side of the road. The contact had the vehicle towed to an independent mechanic to be diagnosed. The contact was informed that the lug nuts had sheared off causing the wheel to detach. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 165,000.
2021-06-16
VEHICLE SPEED CONTROL PROBLEM
- Date Of Incident: 2015-11-01
- VIN: 3C63RRNL8EG
- Components: VEHICLE SPEED CONTROL
- Summary: The acceleration severely lags from a stop. When I’m stopped and try to go the truck hesitates and it’s very dangerous. This problem has been happening on and off for years. It’s very dangerous and unpredictable.
2020-12-26
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2020-12-26
- VIN: 3C7WRTAJ4EG
- Components: FUEL/PROPULSION SYSTEM
- Summary: FUEL SENSOR FAILURE AT 52,000 MILES. VEHICLE WAS PARKED FOR 2 DAYS AROUND CHRISTMAS, STARTED DAY AFTER CHRISTMAS AND ENGINE LIGHT IS ON, 'FUEL SENSOR FAILURE' ALERT COMES ACROSS, FUEL GAUGE ON EMPTY WHILE HAVING A FULL TANK.
2014 Ram 3500 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 17 recalls for different components of the 2014 Ram 3500.
2021-05-27
- Manufacturer: Chrysler (FCA US, LLC)
- Components: WHEELS:LUGS/NUTS/BOLTS/STUDS
- Summary: Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
- Consequence: Wheel separation can cause a vehicle crash.
- Remedy: Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
2019-05-09
- Manufacturer: Chrysler (FCA US LLC)
- Components: LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
- Summary: Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
- Consequence: If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
- Remedy: Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
2019-01-25
- Manufacturer: Chrysler (FCA US LLC)
- Components: STEERING:LINKAGES:DRAG:LINK:CONNECTION
- Summary: Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
- Consequence: A drag link separation can cause a loss of steering control, increasing the risk of crash.
- Remedy: Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
2018-10-16
- Manufacturer: Streetcar ORV LLC
- Components: STEERING:LINKAGES
- Summary: Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
- Consequence: The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
- Remedy: Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
2018-05-17
- Manufacturer: Chrysler (FCA US LLC)
- Components: ELECTRICAL SYSTEM:WIRING
- Summary: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
2017-12-21
- Manufacturer: Chrysler (FCA US LLC)
- Components: EQUIPMENT
- Summary: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
- Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
2017-12-20
- Manufacturer: Chrysler (FCA US LLC)
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
- Summary: Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
- Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
- Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
2017-09-12
- Manufacturer: Chrysler (FCA US LLC)
- Components: ENGINE AND ENGINE COOLING:ENGINE:DIESEL
- Summary: Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
- Consequence: The leaking water pump can increase the risk of an engine compartment fire.
- Remedy: Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.
2017-08-10
- Manufacturer: Streetcar ORV LLC
- Components: WHEELS
- Summary: Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.
- Consequence: If the wheel fractures, a loss of vehicle control can occur, increasing the risk of a crash.
- Remedy: AEV will notify owners, and dealers will replace the wheels with wheels of similar value, free of charge. The recall began on August 30, 2017. Owners may contact AEV customer service at 1-248-926-0256 extension 500.
2017-05-09
- Manufacturer: Chrysler (FCA US LLC)
- Components: AIR BAGS
- Summary: Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
- Consequence: If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
- Remedy: Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
2016-05-16
- Manufacturer: Chrysler (FCA US LLC)
- Components: EQUIPMENT
- Summary: Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
- Consequence: If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
- Remedy: Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
2015-08-26
- Manufacturer: Chrysler (FCA US LLC)
- Components: STEERING
- Summary: Chrysler (FCA US LLC) is recalling certain model year 2014 Ram 2500 trucks and 2013-2014 Ram 3500 trucks and cab chassis manufactured October 9, 2012, to July 29, 2014. The affected vehicles may have inadequate welds securing the front track bar frame brackets, which may result in the bracket components separating from the frame.
- Consequence: If the bracket components separate from the frame, the vehicle may be more difficult to steer and control, increasing the risk of a crash.
- Remedy: Chrysler will notify owners, and dealers will inspect and install a reinforcement bracket over the front track bar bracket. This recall began on February 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R46.
2015-07-23
- Manufacturer: Chrysler (FCA US LLC)
- Components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Summary: Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
- Consequence: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
- Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
2015-07-22
- Manufacturer: Chrysler (FCA US LLC)
- Components: AIR BAGS:FRONTAL
- Summary: Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
- Consequence: This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
- Remedy: Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
2015-07-22
- Manufacturer: Chrysler (FCA US LLC)
- Components: SEAT BELTS
- Summary: Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
- Consequence: Air bags that unexpectedly deploy increase the risk of a crash or injury.
- Remedy: Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
2014-10-08
- Manufacturer: Chrysler Group LLC
- Components: ENGINE AND ENGINE COOLING:ENGINE:DIESEL
- Summary: Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
- Consequence: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
- Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.
2013-10-17
- Manufacturer: Chrysler Group LLC
- Components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Summary: Chrysler Group LLC (Chrysler) is recalling certain model year 2014 RAM 1500, 2500, and 3500 trucks manufactured July 1, 2013, through August 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.
- Consequence: Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.
- Remedy: Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N59.
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