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2015 Ram 3500 problems

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The Ram pickup (marketed as the Dodge Ram until 2010) is a full-size pickup truck manufactured by Stellantis North America (formerly Chrysler Group LLC and FCA US LLC) and marketed from 2010 onwards under the Ram Trucks brand. The current fifth-generation Ram debuted at the 2018 North American International Auto Show in Detroit, Michigan, in January of that year.

Previously, Ram was part of the Dodge line of light trucks. The name Ram was first used in 1981 model year Dodge Trucks in October 1980, following the retiring and rebadging of the Dodge D series pickup trucks as well as B-series vans, though the company had used a ram's-head hood ornament on some trucks as early as 1933.

Ram trucks have been named Motor Trend magazine's Truck of the Year eight times; the second-generation Ram won the award in 1994, the third-generation Ram heavy-duty won the award in 2003, the fourth-generation Ram Heavy Duty won in 2010 and the fourth-generation Ram 1500 won in 2013 and 2014, and the current fifth-generation Ram pickup became the first truck in history to win the award three times, winning in 2019, 2020, and 2021.

2015 Ram 3500

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Common 2015 Ram 3500 problems

The 2015 RAM 3500 has been reported to have several common problems based on complaints from owners of this car. One of the most frequently reported issues is related to the air bags, specifically the side air bag inflatable curtain (SABIC) inflator end cap, which may detach from the inflator or the inflator sidewall may rupture.

Another common problem with the 2015 RAM 3500 is related to the steering system. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate, which could result in a complete loss of steering control.

The 2015 RAM 3500 has also been reported to have issues with the engine, with customer complaints including abnormal engine noise, rough idle, lack of power, and misfire.

Additionally, the 2015 RAM 3500 has been reported to have issues with the wheels, specifically the flanged lug nuts which may be over-tightened, which could result in a broken wheel stud and possible wheel separation.

Another common problem with the 2015 RAM 3500 is related to the transmission, with customer complaints including clunks and manual transfer case shifter broken.

Lastly, the 2015 RAM 3500 has been reported to have issues with the infotainment system, specifically the uConnect infotainment system which will often boot into a blank screen, becoming unresponsive to the touch, or reboot at random times.

It is important to note that these issues have been reported by a small number of owners, and the majority of 2015 RAM 3500 owners have not reported experiencing these problems. However, if you are experiencing any of these issues with your 2015 RAM 3500, it is recommended that you contact your dealer or the manufacturer to have the issue addressed.

2015 Ram 3500 engine

2015 Ram 3500 car problems categorized by type of issue

After analyzing all complaints sent to the NHTSA and researching popular Ram 3500 problems, we found that the most common problems with these 2023 model year vehicles are:

  • Power train problems
  • Engine problems
  • Service brakes problems
  • Steering problems
  • Electrical system problems

The graph below shows statistics for all 2015 Ram 3500 vehicle components and the number of complaints received.

Latest 25 complaints 2015 Ram 3500

The NHTSA has received 127 complaints about various vehicle components related to the 2015 Ram 3500. Below are the 25 most recent complaints reported for 2015 Ram 3500 vehicles.

2024-09-10

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES PROBLEM

  • Date Of Incident: 2024-09-10
  • VIN: 3C63RRHL8FG
  • Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
  • Summary: ABS and Traction control warning lights are on display. Cruise control and 4x4 will not engage due to this issue. Also causing malfunction while towing a trailer.
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2024-06-26

WHEELS PROBLEM

  • Date Of Incident: 2024-06-20
  • VIN: 3C63RRGL7FG
  • Components: WHEELS
  • Summary: The contact owns a 2015 Ram 3500. The contact stated while driving 35-40 MPH, the vehicle started wiggling and wobbling abnormally. The contact was able to pull to the side of the road, where he noticed that the outer rear wheel had separated from the vehicle. Additionally, the contact noticed that the inner rear wheel had separated and pinched the axle, causing the wheel to support the vehicle. The vehicle was towed to the dealer, where an assessment was made. The dealer determined that the wheel studs needed be replaced under NHTSA Campaign Number: 21V398000 (Wheels); however, the wheel replacement was not covered. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 183,901.
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2024-02-28

POWER TRAIN PROBLEM

  • Date Of Incident: 2023-11-06
  • VIN: 3C63RRHLXFG
  • Components: POWER TRAIN
  • Summary: The contact owns a 2015 Ram 3500. The contact received notification of NHTSA Campaign Number: 17V821000 (Power Train). The contact had experienced the failure and paid for the repair before receiving the recall notification. The contact stated he received the notification in January 2024 and took the vehicle, the notification, and the receipt for the repair to the dealer to be reimbursed. The contact stated the manufacturer was made aware of the issue however, the contact was not reimbursed for the repair. The failure mileage was unknown.
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2024-02-02

TRAILER HITCHES PROBLEM

  • Date Of Incident: 2018-07-25
  • VIN: 3C63RRGL9FG
  • Components: TRAILER HITCHES
  • Summary: The contact owns a 2015 Ram 3500. The contact stated that the gooseneck ball hitch failed to remain secured. No warning light was illuminated. The vehicle was taken to dealer. The dealer confirmed the failure with the gooseneck ball hitch was related to the recall but did not replace the gooseneck ball hitch. The contact referenced NHTSA Campaign Number: 18E028000 (Trailer Hitches) as a possible solution however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 37,000.
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2023-11-21

UNKNOWN OR OTHER PROBLEM

  • Date Of Incident: 2023-11-20
  • VIN: 3C63RRML9FG
  • Components: UNKNOWN OR OTHER
  • Summary: Backing up 11/20/23 in our driveway, the tailgate fell down, shut it and it occurred 2 more times before it could be re-parked.
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2023-10-30

SERVICE BRAKES PROBLEM

  • Date Of Incident: 2023-09-29
  • VIN: 3C63R3ML0FG
  • Components: SERVICE BRAKES
  • Summary: ABS Module / HCU (Hydraulic Control Unit Failure) causing abs MIL on. Fault code C0020
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2023-10-27

POWER TRAIN PROBLEM

  • Date Of Incident: 2023-10-20
  • VIN: 3C63R3ML6FG
  • Components: POWER TRAIN
  • Summary: The contact owns a 2015 Ram 3500. The contact stated that after his wife started the vehicle, the transmission failed to shift into the intended gear because the gear shifter was loose. The vehicle was towed to the dealer, where the gear shifter bolt was tightened; however, after the repair was performed, the gear shifter detached while the contact was shifting into gear. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 17V821000 (Power Train); however, the failure occurred. The failure mileage was approximately 112,000.
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2022-12-30

WHEELS PROBLEM

  • Date Of Incident: 2022-12-23
  • VIN: 3C63R3HT2FG
  • Components: WHEELS
  • Summary: The contact owns a 2015 Ram 3500. The contact stated while driving at approximately 30 MPH, the driver's front and driver's side rear wheels detached from the vehicle. The contact became aware of nine broken wheel studs. There was no warning light illuminated. The contact referenced the failure to NHTSA Campaign Number: 21V398000 (Wheels) however, the VIN was not included in the recall. The contact made a local dealer aware of the failure and confirmed that the VIN was not included in the recall. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the wheel studs and lug nuts needed to be replaced. The vehicle remained with the independent mechanic awaiting parts for the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 110,000.
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2022-12-17

SERVICE BRAKES PROBLEM

  • Date Of Incident: 2022-12-01
  • VIN: 3C63RRNL5FG
  • Components: SERVICE BRAKES
  • Summary: ABS Module failed and is not reading rear wheel speed. Shop isolated issue to ABS module, and hydraulic control unit. Four safety components are no longer working as a result: ABS braking, traction control, 4wd, and rear back up sensors. This appears to be a common issue with Rams HD trucks as the parts are on back order causing me to drive my vehicle with no safety features.
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2022-12-05

ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE PROBLEM

  • Date Of Incident: 2022-08-23
  • Fire: 1
  • VIN: 3C63R3HL0FG
  • Components: ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE
  • Summary: Driving down turnpike my truck went up in flames, mopar sent investigator to determine cause of fire at dealership never called me to give me a report they emailed me to badly burnt to determine cause of fire.
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2022-07-06

UNKNOWN OR OTHER,SERVICE BRAKES PROBLEM

  • Date Of Incident: 2022-06-29
  • VIN: 3C63RRGJ0FG
  • Components: UNKNOWN OR OTHER,SERVICE BRAKES
  • Summary: After I brought my truck in for recall Y26 they inspected the studs and said they were fine (not stretched which is what the recall is for). I took a trip and put 6,700 after the inspection and the dealer re-torqued the wheels. When I got back there seemed to be something wrong with the brakes and so I brought it back to the same dealer that inspected it before and verified the studs were not stretched, now found that the pads and rotors were damaged and the studs were studs now stretched. No problem before the recall but after the recall and new torque for the wheels the studs are stretched. Dodge said they will pay for the studs to be replaced but not the brakes. The brakes were fine before. If it were just the pads I would understand that this could be normal wear but the rotors being destroyed only on the wheels that now had stretched studs does not make any sense and given that it was inspected beforehand and only after the new torque did the studs stretch and damage the rotors it seems like they may not be fixing the issue that the recall was originally issued for, in fact, they may have made the problem worse. The representative from Dodge said they have not had any other complaints so the brake damage must not have been caused by the stretched studs.
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2022-06-22

WHEELS PROBLEM

  • Date Of Incident: 2022-06-21
  • VIN: 3C63RRGJ0FG
  • Components: WHEELS
  • Summary: The contact owns a 2015 Ram 3500. The contact had initially received notification of NHTSA Campaign Number: 21V398000 (Wheels). The vehicle was then taken to a dealer where the recall repair was performed. The contact stated that approximately 6,600 miles after the recall repair was performed, the vehicle started vibrating while driving at various speeds. Additionally, the contact mentioned that the brake pedal was vibrating while depressed. There was no warning light illuminated. Upon inspection, the contact discovered that all the lug nuts on each wheel were not properly tightened. The dealer and the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was approximately 131,000.
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2022-01-03

WHEELS PROBLEM

  • Date Of Incident: 2021-05-08
  • VIN: 3C63RRKL2FG
  • Components: WHEELS
  • Summary: Informed on recall for a wheel stud possibly breaking sending wheel flying off vehicle. 7 months later and no fix!! This could be a deadly occurence if wheel comes off vehicle and hits another vehicle as well as loss of control of my vehicle. I also tow 16000lb trailers!
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2021-03-24

STEERING PROBLEM

  • Date Of Incident: 2021-03-24
  • VIN: 3C63RRNL0FG
  • Components: STEERING
  • Summary: DRAG LINK WAS TACK WELDED BY DEALER AS A TEMPORARY FIX BUT WILL NOT REPLACE IT WITH THE UPGRADE. I CANNOT GET A WHEEL ALIGNMENT UNLESS I PURCHASE A NEW DRAG LINK FOR 450.00 DOLLARS
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2021-03-01

STEERING,SUSPENSION PROBLEM

  • Date Of Incident: 2021-02-15
  • VIN: 3C63R3JL1FG
  • Components: STEERING,SUSPENSION
  • Summary: I WAS TOWING MY TRAVEL TRAILER AND ENTERED A SLIGHT LEFT TURN AT APPROXIMATELY 50MPH WHEN MY FRONT DRIVER SIDE TIRE STARTED TO SHAKE/WOBBLE UNCONTROLLABLY. I SLOWED DOWN AND IT STOPPED. DEALERSHIP REPLACED BOTH FRONT HUBS AND BEARINGS. WHEN I HIT A SMALL BUMP WHILE TURNING AND NOT TOWING, IT STILL SHAKES/WOBBLES UNCONTROLLABLY. I NOTIFIED DEALERSHIP ABOUT IT AND THEY STILL FAILED TO MAKE THE REPAIR. THE VEHICLE IS STILL UNDER WARRANTY.
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2021-02-11

SUSPENSION PROBLEM

  • Date Of Incident: 2019-04-09
  • VIN: 3C63R3CL3FG
  • Components: SUSPENSION
  • Summary: THE TRUCK WAS RECALLED AND A TEMPORARY WELD WAS PLACED ON THE FRONT STEERING ALIGNMENT UNTIL PARTS COULD BE OBTAINED FOR A PERMANENT FIX. NOW IT SHOWS AS REPAIRED BUT A PERMANET REPAIR WAS NEVER MADE. I CAN NOT ALIGN MY STEERING BECAUSE IT IS WELDED. AT THE VERY LEAST THIS WILL CAUSE UNEVEN TIRE WEAR AND PREMATURE REPLACEMENT
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2021-02-03

ELECTRICAL SYSTEM,WHEELS PROBLEM

  • Date Of Incident: 2021-02-02
  • VIN: 3C63RRHL0FG
  • Components: ELECTRICAL SYSTEM,WHEELS
  • Summary: TPMS SENSORS BEING CALLED OUT IN WRONG LOCATIONS FOR REAR TIRES. TPMS WAS CALLING OUT TIRES IN WRONG POSITIONS AND VALUES. FRONT WAS ALSO CALLING IT INCORRECT VALUES. DUALLY. PROBLEMS WITH INCORRECT CALL OUTS CAUSED MULTIPLE TRIPS TO REPAIR SHOPS, TO REPAIR TIRES THAT WE'RE INFLATED PROPERLY BUT READING OUT ON WRONG SIDE OF VEHICLE. AFTER LAST VISIT, DEALER REPLACED TWO ALLEGEDLY BAD SENSORS WHILE ONLY ONE BAD ONE WAS IDENTIFIED AS BAD BY DISCOUNT TIRE. WHILE ALL TPMS APPEARED TO BE READING AFTER THIS REPAIR, RIGHT REAR OUTER TPMS WAS READING A STEADY 68 PSI WHILE ALL OTHER TIRES STARTED OFF LOWER AND INCREASED APPROPRIATELY AS TIRES HEATED UP WITH DRIVING, THIS SENSOR READING DID NOT CHANGE. DUE TO CROSSED READINGS ON FRONT, RIGHT FRONT TIRE WAS INDICATING LOW PRESSURE WHILE PROSPEROUS INFLATED, AND LEFT FRONT WENT FLAT, DUE TO INCORRECT TPMS SENSOR READINGS, STRANDING VEHICLE UNTIL IT COULD BE REPLACED AND TAKEN TO SHOP. CONSIDER CHRYSLER RECALL P62 ... ALSO DEALER NOW CLAIMS THAT INNER AND OUTER TIRES USE THE SAME STPMS SENSORS, WHEN OTHER HAVE REPORTED THAT THE INNER AND OUTER TIRES ON THE DUALLY USE DIFFERENT SENSORS.. BUILD DATE 10/2014 .... LOOKS LIKE YOU. NEEDED TO RECALL A BROADER RANGE OF DUALLY THAN JUST THE CHASSIS CAB FOR TPMS DOR 2015'S UNDER P62 I AM AT DEALER AGAIN, AS THEY BUMBLE THEIR WAY AROUND FIXING THE TPMS AND ATTEMPTING TO ALSO UPDATE THE RADIO SOFTWARE FROM 15.17.5 TO 18.45.01
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2020-11-30

POWER TRAIN,ENGINE PROBLEM

  • Date Of Incident: 2020-11-16
  • VIN: 3C63R3JL5FG
  • Components: POWER TRAIN,ENGINE
  • Summary: TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT STATED THAT THE VEHICLE SHIFTED INTO LIMP MODE WITHOUT WARNING, CAUSING THE VEHICLE TO INDEPENDENTLY DECELERATE WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT TOOK THE VEHICLE TO LITHIA CHRYSLER DODGE JEEP RAM FIAT OF EUGENE (2121 MARTIN LUTHER KING JR BLVD, EUGENE, OR 97401) WHERE THEY DIAGNOSED THE VEHICLE WITH A DEFECTIVE TURBO BOOSTER ACTUATOR. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.
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2020-11-05

POWER TRAIN PROBLEM

  • Date Of Incident: 2020-11-04
  • VIN: 3C6URVHD8FE
  • Components: POWER TRAIN
  • Summary: TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT STATED WHILE DRIVING 5 MPH, THE SERVICE TRANSMISSION AND SHIFT TO DRIVE WARNING MESSAGE WERE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT PARKED AND RESTARTED THE VEHICLE. THE VEHICLE HESITATED AND THEN STALLED. THE CONTACT RESTARTED THE VEHICLE AND DROVE TO HIS DESTINATION. THE CONTACT STATED THAT THE FOLLOWING DAY THE FAILURE RECURRED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO INDEPENDENT MECHANIC AND WAS INFORMED THE GEAR SHIFTER LINKAGE CABLE NEEDED TO BE REPLACED. CROWN CHRYSLER DODGE JEEP RAM GREENSBORO LOCATED AT 3710 W. WENDOVER AVE, GREENSBORO, NC 27407, (336) 895-1348, WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
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2020-10-18

POWER TRAIN,VEHICLE SPEED CONTROL,VISIBILITY/WIPER PROBLEM

  • Date Of Incident: 2017-03-08
  • VIN: 3C63RRGL8FG
  • Components: POWER TRAIN,VEHICLE SPEED CONTROL,VISIBILITY/WIPER
  • Summary: TIPM, REAR END LEAKS, TRANSMISSION REPLACED, DEF PUMP REPLACED, KNOX, EGR VALVE REPLACED, TURBO SENSOR, THIS TRUCK COST 2 DOLLARS A MILE TO OPERATE, BRINGING IT INTO THE SHOP IS LIKE PULLING TEETH HORRIBLE IT'S TWO TO THREE WEEKS.
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2020-10-07

ENGINE PROBLEM

  • Date Of Incident: 2017-10-03
  • VIN: 3C6URVJD5FE
  • Components: ENGINE
  • Summary: TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT STATED THAT WITH THE KEY IN THE IGNITION, THE VEHICLE FAILED TO START WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE BATTERY CABLES WERE DISCONNECTED AND RECONNECTED AND THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC DETERMINED THAT THE PCM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
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2020-08-21

UNKNOWN OR OTHER PROBLEM

  • Date Of Incident: 2020-08-15
  • VIN: 3C7WRTCL0FG
  • Components: UNKNOWN OR OTHER
  • Summary: INTEGRATED TRAILER BRAKE CONTROLLER NOT FUNCTIONING PROPERLY CANNOT APPLY ENOUGH VOLTAGE AND AMPERAGE TO TRAILER BRAKES TO PROPERLY STOP WHETHER STOPPED OR WHILE MOVING, MAXIMUM GAIN CANNOT APPLY ENOUGH STOPPING POWER. 3 TRAILER EXPERTS HAVE TOLD ME THE POWER IS INSUFFICIENT TRAILER BRAKES HAVE BEEN SERVICED
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2020-07-29

WHEELS PROBLEM

  • Date Of Incident: 2020-07-22
  • VIN: 3C63RRLL9FG
  • Components: WHEELS
  • Summary: DURING A TRIP ON AN IMPROVED HIGHWAY, THE FRONT END BEGAN TO SHAKE VIOLENTLY. THE STEERING WHEEL WAS HARD TO KEEP AHOLD OF AT 50 MPH. AT THIS TIME THE TRUCK HAD 17596 MILES ON IT. WHEN WE RETURNED HOME I CALLED MY DODGE DEALER, LANDERS MCLARTY TO EXPRESS MY CONCERN OF THE TRUCK PERFORMANCE. SUBSEQUENTLY I BROUGHT THE TRUCK IN FOR AN INSPECTION AND RESOLUTION OF THE PROBLEM. THE REPORT WAS THAT THE TIRES WERE CUPPED AND I NEEDED NEW TIRES. I FELT THAT THIS SHOULD BE TREATED AS DEFECTIVE EQUIPMENT AND THAT THEY SHOULD COVER THE COST. THE TIRES ARE NEXON TIRES FROM S. KOREA. AT 17596 MILES THEY SHOULD NOT FAIL THAT SOON. I WAS TOLD BY THE GM THAT THEY HAVE TROUBLE WITH TIRES ON 'THIS KIND OF TRUCK AND THAT I GOT GOOD USAGE AT 1759 MILES. AM TAKING THE THE VEHICLE TO AN INDEPENDENT TRUCK CENTER TO HAVE AN INSPECTION AND REMEDIATION F TIRES IF NEEDED. HAVE BEEN TOLD THAT 17596 MILES IS TOO SOON FOR TIRES TO FAIL. DODGE RAM DEALER, LANDERS MCLARTY REFUSES TO HONOR MY 10 YEAR WARRANTY DUE TO TIRE PROBLEM.
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2020-06-12

POWER TRAIN PROBLEM

  • Date Of Incident: 2020-01-23
  • VIN: 3C6URVJG5FE
  • Components: POWER TRAIN
  • Summary: TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V036000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT CONTACTED HILL KELLY DODGE CHRYSLER JEEP RAM (6171 PENSACOLA BLVD PENSACOLA, FL 32505, 850-972-2050) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. BAY CHRYSLER DODGE JEEP (636 15TH ST PANAMA CITY, FL 32401, 850-785-159) WAS NEXT CONTACTED HOWEVER, WAS UNABLE TO PERFORM THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
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2020-05-06

POWER TRAIN,ENGINE PROBLEM

  • Date Of Incident: 2019-03-07
  • VIN: 3C7WRVLG3FE
  • Components: POWER TRAIN,ENGINE
  • Summary: TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND NHTSA CAMPAIGN NUMBER: 20V036000 (POWER TRAIN) HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT NORMANDIN CHRYSLER DODGE JEEP RAM FIAT LOCATED AT 900 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136, EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
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2015 Ram 3500 recalls

The National Highway Traffic Safety Administration (NHTSA) has issued 16 recalls for different components of the 2015 Ram 3500.

2021-08-12
  • Manufacturer: Chrysler (FCA US, LLC)
  • Components: AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
  • Summary: Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
  • Consequence: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
  • Remedy: Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
2021-05-27
  • Manufacturer: Chrysler (FCA US, LLC)
  • Components: WHEELS:LUGS/NUTS/BOLTS/STUDS
  • Summary: Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
  • Consequence: Wheel separation can cause a vehicle crash.
  • Remedy: Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
2019-05-09
  • Manufacturer: Chrysler (FCA US LLC)
  • Components: LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
  • Summary: Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
  • Consequence: If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
  • Remedy: Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
2019-01-25
  • Manufacturer: Chrysler (FCA US LLC)
  • Components: STEERING:LINKAGES:DRAG:LINK:CONNECTION
  • Summary: Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
  • Consequence: A drag link separation can cause a loss of steering control, increasing the risk of crash.
  • Remedy: Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
2018-10-16
  • Manufacturer: Streetcar ORV LLC
  • Components: STEERING:LINKAGES
  • Summary: Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
  • Consequence: The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
  • Remedy: Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
2018-07-27
  • Manufacturer: Chrysler (FCA US LLC)
  • Components: STRUCTURE:BODY:TAILGATE
  • Summary: Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
  • Consequence: If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
  • Remedy: Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
2018-05-17
  • Manufacturer: Chrysler (FCA US LLC)
  • Components: ELECTRICAL SYSTEM:WIRING
  • Summary: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
  • Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
  • Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
2017-12-21
  • Manufacturer: Chrysler (FCA US LLC)
  • Components: EQUIPMENT
  • Summary: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
  • Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
  • Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
2017-12-20
  • Manufacturer: Chrysler (FCA US LLC)
  • Components: POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
  • Summary: Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
  • Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
  • Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
2017-09-12
  • Manufacturer: Chrysler (FCA US LLC)
  • Components: ENGINE AND ENGINE COOLING:ENGINE:DIESEL
  • Summary: Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
  • Consequence: The leaking water pump can increase the risk of an engine compartment fire.
  • Remedy: Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.
2017-08-10
  • Manufacturer: Streetcar ORV LLC
  • Components: WHEELS
  • Summary: Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.
  • Consequence: If the wheel fractures, a loss of vehicle control can occur, increasing the risk of a crash.
  • Remedy: AEV will notify owners, and dealers will replace the wheels with wheels of similar value, free of charge. The recall began on August 30, 2017. Owners may contact AEV customer service at 1-248-926-0256 extension 500.
2017-05-09
  • Manufacturer: Chrysler (FCA US LLC)
  • Components: AIR BAGS
  • Summary: Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
  • Consequence: If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
  • Remedy: Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
2016-07-26
  • Manufacturer: Chrysler (FCA US LLC)
  • Components: STEERING
  • Summary: Chrysler (FCA US LLC) is recalling certain model year 2015 RAM 2500 trucks, and RAM 3500 trucks and cab chassis. The affected vehicles may have inadequate welds securing the front track bar frame brackets, possibly resulting in the bracket components separating from the frame.
  • Consequence: If the bracket components separate from the frame, the vehicle may have a reduced response to steering input, increasing the risk of a crash.
  • Remedy: Chrysler will notify owners, and dealers will weld on a new track bar frame bracket or replace the frame of the vehicle, free of charge. The recall began on September 14, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S58.
2016-05-16
  • Manufacturer: Chrysler (FCA US LLC)
  • Components: EQUIPMENT
  • Summary: Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
  • Consequence: If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
  • Remedy: Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
2015-07-23
  • Manufacturer: Chrysler (FCA US LLC)
  • Components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
  • Summary: Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
  • Consequence: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
  • Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
2015-07-22
  • Manufacturer: Chrysler (FCA US LLC)
  • Components: SEAT BELTS
  • Summary: Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
  • Consequence: Air bags that unexpectedly deploy increase the risk of a crash or injury.
  • Remedy: Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
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