2010 Ram 3500 problems
The Ram pickup (marketed as the Dodge Ram until 2010) is a full-size pickup truck manufactured by Stellantis North America (formerly Chrysler Group LLC and FCA US LLC) and marketed from 2010 onwards under the Ram Trucks brand. The current fifth-generation Ram debuted at the 2018 North American International Auto Show in Detroit, Michigan, in January of that year.
Previously, Ram was part of the Dodge line of light trucks. The name Ram was first used in 1981 model year Dodge Trucks in October 1980, following the retiring and rebadging of the Dodge D series pickup trucks as well as B-series vans, though the company had used a ram's-head hood ornament on some trucks as early as 1933.
Ram trucks have been named Motor Trend magazine's Truck of the Year eight times; the second-generation Ram won the award in 1994, the third-generation Ram heavy-duty won the award in 2003, the fourth-generation Ram Heavy Duty won in 2010 and the fourth-generation Ram 1500 won in 2013 and 2014, and the current fifth-generation Ram pickup became the first truck in history to win the award three times, winning in 2019, 2020, and 2021.
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Common 2010 Ram 3500 problems
Based on the complaints from owners of the 2010 Dodge Ram 3500, several common problems have been reported. Here is a detailed list of these issues:
- Electrical Problems:
- Owners have reported various electrical issues, which can range from malfunctioning components like the radio or power windows to more serious problems affecting the vehicle's overall performance.
- Engine Problems:
- Complaints regarding engine problems suggest issues with performance, reliability, or specific components within the engine system that may lead to breakdowns or reduced efficiency.
- Steering Problems:
- Steering problems can include difficulties with steering responsiveness, alignment issues, or unusual noises while turning the vehicle, impacting the driver's control and safety.
- Suspension Problems:
- Suspension problems can manifest as a rough ride, unusual noises from the suspension system, or issues with stability and handling, affecting the overall comfort and safety of the vehicle.
- Brakes Problems:
- Brake problems reported by owners may involve issues with braking performance, brake system components, or warning lights related to the brakes, posing a significant safety concern.
- Drivetrain Problems:
- Drivetrain problems can affect the vehicle's ability to transfer power from the engine to the wheels efficiently, leading to issues like vibrations, unusual sounds, or difficulty shifting gears.
- AC / Heater Problems:
- Complaints related to the AC and heater systems can include issues with temperature control, airflow, or malfunctions that affect the comfort of the vehicle's interior.
- Exhaust System Problems:
- Problems with the exhaust system can range from leaks to issues with emissions control, affecting the vehicle's performance, fuel efficiency, and compliance with environmental regulations.
- Fuel System Problems:
- Fuel system problems may involve issues with fuel delivery, fuel efficiency, or components like the fuel pump, impacting the vehicle's performance and reliability.
- Transmission Problems:
- Transmission problems can include issues with shifting gears, transmission fluid leaks, or unusual noises during gear changes, affecting the vehicle's drivability and overall performance.
These common problems reported by owners of the 2010 Dodge Ram 3500 highlight a range of issues that can impact the vehicle's performance, safety, and overall driving experience.
2010 Ram 3500 car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Ram 3500 problems, we found that the most common problems with these 2023 model year vehicles are:
- Steering problems
- Suspension problems
- Engine problems
- Electrical system problems
- Fuel system problems
The graph below shows statistics for all 2010 Ram 3500 vehicle components and the number of complaints received.
Latest 25 complaints 2010 Ram 3500
The NHTSA has received 124 complaints about various vehicle components related to the 2010 Ram 3500. Below are the 25 most recent complaints reported for 2010 Ram 3500 vehicles.
STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL PROBLEM
- Date Of Incident: 2022-06-12
- VIN: 3D73Y3CL0AG
- Components: STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
- Summary: Fobik key ignition vibrates causing switching from (RUN) position to (ACC) position, shutting off the engine and making it almost impossible to steer a 3000kg machine without power steering increasing the risk for accidents.
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2020-11-16
- Fire: 1
- VIN: 3D73Y4CL4AG
- Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: Truck totally destroyed by spontaneous fire, suspected to be related to short in radio or dashboard. Assessment done by fire department and truck paid off by Progressive Insurance but no compensation for contents of truck. Truck in driveway, not running and fire damaged adjacent vehicle at cost of $7000 paid by vehicle owner and USAA insurance.
POWER TRAIN PROBLEM
- Date Of Incident: 2021-07-09
- VIN: 3D73Y4CL9AG
- Components: POWER TRAIN
- Summary: My husband, our son, and I were traveling down the highway at about 60-65mph when we started hearing a low winding sound. Seconds later, before my husband could get the truck over to the shoulder of the road, there was a loud banging sound coming from underneath the truck that sounded like something was coming through the floorboard. He was finally able to get the truck pulled to the shoulder of the road but wasn't able to put the truck in the park position. He had to use the park brake to get the truck to completely stop. Once the tow truck safely lifted the truck, you could clearly see gears hanging amd what looked to be remains of the transfer case. The truck was towed to a body shop where several codes were discovered, which all pertained to the truck going into 4wd by itself without any warning and unknowing to the driver. This glitch is what appears to have caused the transfer case to grenade, further causing damage to the drive shaft and smashing the fuel line. We, as owners, had the transfer case serviced and fluids flushed just two weeks prior to this happening After further investigation and conversations with the local Dodge dealer, it appears that this has happened in several situations yet no safety recalls have been issued. There is a national backorder for transfer cases for our particular year which is a red flag. We're now left with an over $8100.00 bill and everyone pointing the finger at each other. This could have ended tragically had there been more traffic on the road when the truck began stalling on the busy interstate.
POWER TRAIN PROBLEM
- Date Of Incident: 2021-07-09
- VIN: 3D73Y4CL9AG
- Components: POWER TRAIN
- Summary: My family and I were traveling down the interstate about 60-65mph in 2 wheel drive when out of nowhere we started hearing a whining/roaring noise that quickly got louder. Seconds later, there was a loud rumbling noise that sounded like something was coming through the floorboard of the truck. Luckily, I was able to steer the truck to the shoulder of the road and get it to stop, but the truck would not go into park. I had to use the park brake to make sure that it wouldn't roll. After the tow truck arrived and safely jacked the truck up, we immediately noticed that it was the transfer case that had exploded. Gears were hanging out in plain site and it caused a bend in my front driveshaft. There were no warning signs and I had just had the transfer case and my transmission serviced and flushed 2 weeks prior. This put my family's and other lives in danger because had there been more traffic on the road at the time this happened, I wouldn't have had time or room to maneuver my truck safely to get it off the road. We could have been rear ended or had broken parts fly off the truck, that would have been out of my control. The truck was towed to the shop where I had the transfer case serviced, but as of now there's a national backorder on transfer cases for this truck. In speaking with the dealer and doing my own research, I've also learned that there has been a recall on the transfer cases of 2016 and newer Ram 3500 trucks. This needs to be looked into asap. Codes pulled from the truck at the auto shop where the truck currently is are c1404, c1405, c140d stating that the transfer case motor puts the system in 4wd by itself while driving without any warning.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2021-07-13
- VIN: 3D73Y3CL3AG
- Components: ELECTRICAL SYSTEM
- Summary: WIN ignition module has slowly been causing difficult starting problems. Now, over even slight bumps, the sloppiness in the connection between the key and the WIN module allows the key to move and the vehicle to shut off while driving. This is becoming more and more common and is very dangerous. Just on my 10 minute drive home from work today, it occurred 4 times. One time, I had just turned right on a red light (with plenty of space between me and oncoming traffic) and the truck shut off completely. Without the key being in the exact right position, I had difficulty restarting the truck and could have been very dangerous to me and the vehicle coming toward me.
POWER TRAIN PROBLEM
- Date Of Incident: 2019-01-09
- VIN: 3D73Y3CL4AG
- Components: POWER TRAIN
- Summary: 2010 DODGE RAM. CONSUMER WRITES IN REGARDS TO BRAKE TRANSMISSION SHIFT INTERLOCK SAFETY RECALL. *LD *TR
STEERING,SUSPENSION PROBLEM
- Date Of Incident: 2018-10-20
- VIN: 3D6WH4GL3AG
- Components: STEERING,SUSPENSION
- Summary: DRIVING ON INTERSTATE HIGHWAY AT 70 MILES PER HOUR. WENT OVER A BRIDGE AND FRONT END STARTED SHAKING VIOLENTLY. STOPPED AND LOOKED FOR A PROBLEM. COULD NOT SEE ANY ISSUES. THOUGHT IT MAY BE MUD COMING OUT OF WHEELS CAUSING A BALANCE PROBLEM. CONTINUED TRIP. DROVE ABOUT 130 MILES. WENT OVER SMALL BUMPS AND FRONT END STARTED VIOLENTLY SHAKING.HAD TO STOP ON SIDE OF ROAD. CAME HOME AND RESEARCHED PROBLEM. FOUND OTHERS HAVE SAME PROBLEM REFERRED TO AS "DEATH WOBBLE" THIS COULD CAUSE PROBLEMS IF IN HEAVY TRAFFIC OR IF PULLING A TRAILER. THIS TRUCK ONLY HAS 53235 MILES AND IS USED MAINLY FOR ON HIGHWAY USE.
ENGINE PROBLEM
- Date Of Incident: 2015-10-16
- Components: ENGINE
- Summary: AT 17000 MILES THE OXYGEN SENSOR WARNING LIGHT CAME ON AND DOES NOT APPEAR TO HINDER OR EFFECT THE PERFORMANCE OR HANDLING OF THE TRUCK. I ASKED THE PARTS DEPARTMENT IF THEY HAD REPLACEMENT PARTS AND HOW MUCH THEY COST. THE INFORMED ME THEY COST $150.00 BUT DID NOT HAVE ANY AND HAD NO IDEA WHEN THEY WOULD HAVE STOCK. THIS SHOULD BE A RECALL FOR ENVIRONMENTAL REASONS.
STEERING,SUSPENSION PROBLEM
- Date Of Incident: 2014-05-15
- VIN: 3D73Y3CL5AG
- Components: STEERING,SUSPENSION
- Summary: TL* THE CONTACT OWNS A 2010 RAM 3500. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE VEERED FROM LEFT TO RIGHT WITHOUT WARNING AND SHOOK CONTINUOUSLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE DEALER ALSO REPLACED THE DRIVER SIDE BALL JOINT UNDER THE MANUFACTURER WARRANTY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BALL JOINTS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,500. UPDATED 05/26/16*LJ *TR
STEERING PROBLEM
- Date Of Incident: 2015-10-28
- Components: STEERING
- Summary: IT WAS REPORTED TO ME BY GRADY AMBULANCE IN ATLANTA GEORGIA THAT THEIR RAM 3500 AMBULANCES, YEARS 2010 THRU 2013, WERE EXPERIENCING COMPLETE LOSS OF STEERING DUE TO THE FRACTURING OF THE DRAG LINK TO PITMAN ARM BALL JOINT DURING LOW SPEED HIGH TURN ANGLE PARKING LOT MANEUVERS. ELEVEN VIN'S WERE SENT TO ME, WHICH RANGED BETWEEN 2010-2013 MODEL YEARS, AND MILEAGE RANGING FROM APPROXIMATELY 80K -140K MILES. IT WAS REPORTED AND VERIFIED THROUGH WARRANTY THAT SOME OF THESE 11 VEHICLES HAD RECALL 13V-529 PERFORMED FOR THE TIE ROD PRIOR TO THE DRAG LINK BALL JOINT FRACTURING, AND SOME OF THE 11 VEHICLES DID NOT HAVE 13V-529 CAMPAIGN PERFORMED PRIOR TO THE DRAG LINK BALL JOINT FRACTURING. THE REPLACEMENT OF THE DRAG LINK "END" WHERE THE BALL JOINT WAS FRACTURING WAS NOT PART OF RECALL CAMPAIGN 13V-529 SO GRADY WAS PURCHASING THE DRAG LINK END SERVICE PARTS FROM LOCAL DEALERSHIPS AND REPLACING AT THEIR OWN EXPENSE. I RECEIVED 3 OF THE DRAG LINK ENDS, SHIPPED FROM ATLANTA TO MY OFFICE AT FCA US LLC IN AUBURN HILLS. I NOTIFIED MY MANAGEMENT OF THIS AND GAVE 2 OF THE 3 DRAG LINK ENDS WITH FRACTURED STUDS TO THE MATERIALS LAB FOR QUICK ANALYSIS. ALL 3 DRAG LINK ENDS AND BALL JOINTS APPEARED VISUALLY TO HAVE EXACTLY EXACTLY THE SAME FAILURE MODE, WHICH AT FIRST GLANCE WAS A FATIGUE FRACTURE (2 PC SEPARATION) THROUGH THE SHANK OF THE BALL STUD. FCA MATERIALSL LAB CONFIRMED FATIGUE WAS ROOT CAUSE. ALL MATERIAL SPECIFICATIONS WERE WITHIN SPEC. NO EVIDENCE OF BALL JOINT OVERARTICULATION WAS APPARENT.
STEERING,ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL PROBLEM
- Date Of Incident: 2014-12-01
- VIN: 3D73Y3CL9AG
- Components: STEERING,ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL
- Summary: 2010 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR RECALL NOTICES 14V-635 AND 13V-529. *LD
ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL,ENGINE PROBLEM
- Date Of Incident: 2016-01-07
- VIN: 3D6WH4EL3AG
- Components: ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL,ENGINE
- Summary: TL* THE CONTACT OWNS A 2010 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/16/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 03/17/16.*JB
STEERING,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2015-10-01
- VIN: 3D73Y4HL4AG
- Components: STEERING,FUEL/PROPULSION SYSTEM
- Summary: I FILED A CLAIM WITH FCA REGARDING THE ABILITY TO SURRENDER MY VEHICLE UNDER THE CONSENT ORDER REACHED WITH FCA IN JULY 2015 . I SUBMITTED MY CLAIM WITH THEM ON 10/1/2015. I BEEN GIVEN NOTHING BUT A RUN AROUND. I NOTIFIED FCA ON 9/04/2015 REGARDING MY DESIRE TO BE APART OF THE RECALL PROCESS. I HAVE SUBMITTED ALL DOCUMENTS REQUESTED. I CALLED ON 10/27/2015 AND WAS TOLD THAT THE FCA HAD MAJOR PROBLEMS WITH THE RECALL PROCESS AND THAT THERE WAS NO CURRENT SOLUTION. MY LAST CONTACT WAS ON 11/2/2015 WHEN I WAS ASKED FOR A CURRENT PAY OFF WHICH I RESPONDED ON 11/3/2015. I JUST RECEIVED LAST WEEK THE RECALL NOTICE FOR THE FUEL HEATER ISSUE, BUT NOTHING ON THE STEERING RECALL. A DODGE DEALER THAT I WAS TO WORK WITH IN HUNTINGTON BEACH CA. WHICH I BOUGHT A REPLACEMENT VEHICLE BECAUSE THE REPRESENTATIVE THAT I SPOKE WITH ON 10/1/2015 STATED THAT I SHOULD NOT DRIVE MY VEHICLE MY DODGE RAM IF I AM CONCERNED WITH MY PERSONNEL SAFETY, IS NOW IS PRESENTING ISSUES WITH ME REGARDING THE RECALL PROCESS AS WELL AS WITH THE 2 VEHICLES I PURCHASED ON 10/4/2015. I LOST THE USE OF THE ADDITIONAL INCENTIVE THAT WAS SUPPOSED TO BE OFFERED. THE VALUE OF MY VEHICLE CONTINUES TO DECLINE, AND I NOW REQUIRED TO MAKE AN ADDITIONAL PAYMENT ON A LOAN FOR A VEHICLE I NOT DRIVING, AM NOT RECEIVING THE FULL RETAIL VALUE, AND AM BEING SUBJECTED TO POOR TREATMENT BY A PRIVATE DEALERSHIP WHO STATES THAT THEY HAD NO INVOLVEMENT WITH THE INITIAL SALE OF THE VEHICLE. PLEASE HELP
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2015-10-05
- VIN: 3D73Y3HL9AG
- Components: FUEL/PROPULSION SYSTEM
- Summary: 2 MONTHS AFTER THE FACTORY WARRANTY EXPIRED, THE DIESEL FUEL PUMP STARTED TO LEAK DIESEL ALL OVER THE GROUND. I NOTICED THE LEAK ON THE ROAD OR THE DRIVEWAY, WHERE I PARKED THE TRUCK. AFTER ABOUT A WEEK I TOOK IT TO A GARAGE. THE TRUCK WAS STILL ABLE TO BE DRIVEN BECAUSE IT HAD NOT COMPLETELY BLOWN THE SEAL YET. HOWEVER, FUEL WAS LEAKING OUT OF IT CAUSING A SERIOUS ENVIRONMENTAL AND FIRE HAZARD. THIS IS HAPPENING SO FREQUENTLY IN THESE TRUCKS THAT THE PART, THAT COST $5800.00, IS ON SERIOUS BACK ORDER WITH DODGE. IT IS SO FAR BACK ORDERED THAT I HAD TO HAVE THIS PART REPLACED WITH AN AFTERMARKET PUMP. I CALLED DODGE AND ALSO EMAILED THEM TWICE, BUT THEY STONEWALLED ME AND REFUSED TO HELP OR GET ME ANYONE HIGHER THAN THEIR CUSTOMER SERVICE REPS (NOT EVEN A MANAGER) TO DISCUSS HAVING THEM COVER THIS EXPENSIVE PART THAT SEEMS TO BE AN ISSUE FOR A LOT OF DODGE OWNERS. THIS NEEDS TO BE A RECALL WITH DODGE SINCE IT LEAKS DIESEL AND IS A HAZARD.
ELECTRICAL SYSTEM,ENGINE PROBLEM
- Date Of Incident: 2015-09-10
- Fire: 1
- VIN: 3D6WH4EL2AG
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: VEHICLE SUDDEN SHUTDOWN WITH BURNT ELECTRICAL ODOR BEING EMITTED FROM UNDER THE HOOD. SMOKE/FIRE FROM FUSE PANEL (COMPUTER MODULE) CONTINUED UNTIL BATTERIES WERE DISCONNECTED. SAME FAILURE OCCURRED WHILE VEHICLE WAS PARKED APPROXIMATELY 2 YEARS AGO REQUIRING REPLACEMENT OF EFFECTED COMPONENTS. AGAIN, SMOKE EVOLVING FROM PANEL UNTIL POWER REMOVED BY DISCONNECTING BATTERIES.
STEERING,FUEL SYSTEM, GASOLINE,ENGINE PROBLEM
- Date Of Incident: 2015-09-10
- VIN: 3D73Y4CL1AG
- Components: STEERING,FUEL SYSTEM, GASOLINE,ENGINE
- Summary: TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/18/15*LJ THE CONSUMER STATED THE TIE RODS FAILED.
STEERING,SUSPENSION PROBLEM
- Date Of Incident: 2012-08-10
- VIN: 3D73Y4CL4AG
- Components: STEERING,SUSPENSION
- Summary: TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. WHILE DRIVING AT 65 MPH, THE FRONT END OF THE VEHICLE STARTED SHAKING VIOLENTLY AS THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE TIE ROD BALL NEEDED TO BE REPLACED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 11350000 (STEERING) BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO A DEALER WHERE IT WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,355.
SUSPENSION,ENGINE PROBLEM
- Date Of Incident: 2015-08-16
- VIN: 3D73Y3CL4AG
- Components: SUSPENSION,ENGINE
- Summary: I TOOK MY TRUCK IN FOR THE FIRST TIE ROD RECALL WHEN IT FIRST CAME OUT...WHEN I GOT MY TRUCK BACK I KEPT HEARING A WEIRD NOISE FOR A FEW WEEKS...ENDED UP FINDING OUT THAT MY RIM WAS SO LOOSE IT ALMOST FELL OFF....I ENDED UP NEEDING BALL JOINTS AND NEW TIRES SOON AFTER...ABOUT 6000 MILES LATER STARTED FEELING FRONT END SLOPPINESS. ..TOOK IT TO MECHANIC AND NEEDED TIE ROD....WANTED RECALL DONE ON BLOCK HEATER BUT PARTS WERE NOT AVAILABLE. ..GOT THAT ANSWER MULTIPLE TIMES....THIS RECALL TO ME IS AS IMPORTANT IF NOT MORE THAT THE OTHER AS IT RESULTS IN FIRE.....I'M NOT HAPPY AT ALL AND I WANT MY VEHICLE BOUGHT BACK...IT'S NOT SAFE....THEY SAY NO, I DISAGREE
STEERING PROBLEM
- Date Of Incident: 2015-07-27
- VIN: 3D73Y3CL0AG
- Components: STEERING
- Summary: I HAVE HAD TWO RECALLS FROM CHRYSLER ON THIS TRUCK AND THEY HAVE FAILED TO PROVIDE THE NECESSARY PARTS TO THE DEALER FOR REPAIR. THE FIRST RECALL WAS N49 FROM NOV. 6TH 2013. YES, THAT'S 2013, OVER TWO TEARS AGO. THIS IS TO REPAIR A STEERING COMPONENT THAT COULD FAIL AND CAUSE LOSS OF CONTROL OF THE VEHICLE. I ALSO HAVE A RECALL P65 FROM OCT. 7TH 2014. THIS IS TO REPAIR A FUEL COMPONENT THAT COULD FAIL AND CAUSE A FIRE IN THE VEHICLE. BOTH OF THESE ITEMS PRESENT SERIOUS SAFETY ISSUES TO THE OPERATORS AND PASSENGERS OF THE VEHICLE. PLEASE HELP ME TO RESOLVE THIS ISSUE WITH THE UNRESPONSIVE AUTO MANUFACTURER.
ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL PROBLEM
- Date Of Incident: 2015-04-01
- VIN: 3D73Y4CL5AG
- Components: ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL
- Summary: 2010 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO DIESEL FUEL HEATER ELECTRICAL CONNECTOR RECALL NOTICE ISSUES. *SMD THE CONSUMER WAS INFORMED THERE WAS A WAITING LIST. *JB UPDATED 09/10/15*LJ UPDATED 12/11/2015*JS
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2015-05-07
- Components: ELECTRICAL SYSTEM
- Summary: TL-THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AND RESUMED IN OPERATION. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE. JS
ENGINE PROBLEM
- Date Of Incident: 2014-11-10
- VIN: 3D73M4CL8AG
- Components: ENGINE
- Summary: TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2015-04-06
- VIN: 3D73M3CL5AG
- Components: ENGINE,FUEL/PROPULSION SYSTEM
- Summary: TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
STEERING PROBLEM
- Date Of Incident: 2013-01-14
- VIN: 3D73Y3CL8AG
- Components: STEERING
- Summary: TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HOWEVER, THE PART NEEDED TO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
ENGINE PROBLEM
- Date Of Incident: 2015-03-01
- VIN: 3D73Y3CL1AG
- Components: ENGINE
- Summary: TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STARTED THE VEHICLE AND THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE 02 SENSORS AND WIRING NEEDED TO BE REPLACED. THE CONTACT WAS A CERTIFIED MECHANIC AND REPAIRED THE VEHICLE HIMSELF. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
2010 Ram 3500 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 6 recalls for different components of the 2010 Ram 3500.
- Manufacturer: Chrysler (FCA US LLC)
- Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
- Summary: Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy: Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
- Manufacturer: Chrysler (FCA US LLC)
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
- Summary: Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
- Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
- Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
- Manufacturer: Chrysler (FCA US LLC)
- Components: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
- Summary: Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger Police vehicles, 2007-2013 RAM 3500 Cab Chassis, 2008-2013 RAM 4500 and 5500 Cab Chassis, and 2013 RAM 2500 and 3500 vehicles. The affected vehicles have a 220 amp alternator that may suddenly fail.
- Consequence: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
- Remedy: Chrysler will notify owners, and dealers will replace the alternator with a revised alternator, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S68.
- Manufacturer: Chrysler Group LLC
- Components: ENGINE AND ENGINE COOLING:ENGINE:DIESEL
- Summary: Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
- Consequence: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
- Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.
- Manufacturer: Chrysler Group LLC
- Components: STEERING:LINKAGES:TIE ROD ASSEMBLY
- Summary: Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break.
- Consequence: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
- Remedy: Chrysler notified owners on January 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary. On or about February 27, 2014, Chrysler ceased its recall remedy program due to parts quality concerns, and then re-initiated it on or about April 14, 2014. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N49.
- Manufacturer: CHRYSLER GROUP LLC
- Components: STEERING:LINKAGES:TIE ROD ASSEMBLY
- Summary: CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH AUGUST 15, 2008, BECAUSE THE LEFT TIE ROD BALL STUD MAY FRACTURE. THIS CONDITION TENDS TO OCCUR DURING LOW SPEED PARKING LOT TYPE MANEUVERS WHEN THE CUSTOMER IS MAKING A TIGHT TURN. ADDITIONALLY, MODEL YEAR 2003-2008 DODGE RAM 2500/3500 VEHICLES MAY HAVE RECEIVED THE AFFECTED TIE ROD ASSEMBLY AS A REPLACEMENT PART DURING NORMAL SERVICE.
- Consequence: THIS CONDITION COULD RESULT IN THE POTENTIAL LOSS OF DIRECTIONAL STABILITY IN THE LEFT HAND FRONT WHEEL, INCREASING THE RISK OF A CRASH.
- Remedy: DEALERS WILL INSPECT THE TIE ROD ENDS FOR RELATIVE ORIENTATION AND REPLACE THE LEFT OUTER TIE ROD AS REQUIRED AND PERFORM A FRONT END TOE ALIGNMENT AS NEEDED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 3, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
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