2011 Ram 3500 problems
The Ram pickup (marketed as the Dodge Ram until 2010) is a full-size pickup truck manufactured by Stellantis North America (formerly Chrysler Group LLC and FCA US LLC) and marketed from 2010 onwards under the Ram Trucks brand. The current fifth-generation Ram debuted at the 2018 North American International Auto Show in Detroit, Michigan, in January of that year.
Previously, Ram was part of the Dodge line of light trucks. The name Ram was first used in 1981 model year Dodge Trucks in October 1980, following the retiring and rebadging of the Dodge D series pickup trucks as well as B-series vans, though the company had used a ram's-head hood ornament on some trucks as early as 1933.
Ram trucks have been named Motor Trend magazine's Truck of the Year eight times; the second-generation Ram won the award in 1994, the third-generation Ram heavy-duty won the award in 2003, the fourth-generation Ram Heavy Duty won in 2010 and the fourth-generation Ram 1500 won in 2013 and 2014, and the current fifth-generation Ram pickup became the first truck in history to win the award three times, winning in 2019, 2020, and 2021.
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Common 2011 Ram 3500 problems
The 2011 Dodge Ram 3500 has been reported to have several common problems by its owners. These problems are categorized into suspension, engine, steering, electrical, exhaust system, transmission, AC/heater, body/paint, brakes, drivetrain, seat belts/air bags, fuel system, wheels/hubs, and exterior accessories issues.
Suspension problems are the most reported issues for the 2011 Dodge Ram 3500, with five complaints filed to the NHTSA. These issues are related to the front suspension, which may cause a rough and noisy ride, steering wheel vibration, and difficulty in steering. The problem may be due to worn-out or damaged suspension components, such as bushings, struts, or tie rods.
Engine problems are the second most common issues for the 2011 Dodge Ram 3500, with four complaints filed to the NHTSA. These issues are related to the diesel engine, which may cause a loss of power, rough idle, and reduced fuel efficiency. The problem may be due to a faulty fuel heater connector, which may overheat and cause the engine to stall or shut off while driving.
Steering problems are the third most common issues for the 2011 Dodge Ram 3500, with three complaints filed to the NHTSA. These issues are related to the power steering system, which may cause a hard steering, steering wheel vibration, and noise. The problem may be due to a leaking power steering hose, which may cause a loss of power steering fluid and pressure.
Electrical problems are also common issues for the 2011 Dodge Ram 3500, with two complaints filed to the NHTSA. These issues are related to the electrical system, which may cause a malfunctioning instrument cluster, radio, and power windows. The problem may be due to a defective Totally Integrated Power Module (TIPM), which may cause multiple electrical problems and require a replacement.
Exhaust system problems are also common issues for the 2011 Dodge Ram 3500, with two complaints filed to the NHTSA. These issues are related to the muffler, which may cause a loss of power, noise, and reduced performance. The problem may be due to a clogged muffler, which may restrict the exhaust flow and cause a back pressure.
Transmission problems are also common issues for the 2011 Dodge Ram 3500, with two complaints filed to the NHTSA. These issues are related to the automatic transmission, which may cause a hard shifting, slipping, and delayed engagement. The problem may be due to a faulty transmission control module, which may cause a malfunctioning transmission and require a replacement.
AC/heater problems, body/paint problems, brakes problems, drivetrain problems, seat belts/air bags problems, fuel system problems, wheels/hubs problems, and exterior accessories problems are also reported issues for the 2011 Dodge Ram 3500, but with fewer complaints filed to the NHTSA.
In conclusion, the 2011 Dodge Ram 3500 has several common problems that may affect its performance and reliability. These problems are related to the suspension, engine, steering, electrical, exhaust system, transmission, AC/heater, body/paint, brakes, drivetrain, seat belts/air bags, fuel system, wheels/hubs, and exterior accessories. Owners of this vehicle are advised to check and maintain these components regularly to prevent any potential issues and ensure a safe and comfortable ride.
2011 Ram 3500 car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Ram 3500 problems, we found that the most common problems with these 2023 model year vehicles are:
- Steering problems
- Suspension problems
- Engine problems
- Electrical system problems
- Fuel/propulsion system problems
The graph below shows statistics for all 2011 Ram 3500 vehicle components and the number of complaints received.
Latest 25 complaints 2011 Ram 3500
The NHTSA has received 219 complaints about various vehicle components related to the 2011 Ram 3500. Below are the 25 most recent complaints reported for 2011 Ram 3500 vehicles.
2024-09-20
STEERING PROBLEM
- Date Of Incident: 2013-08-01
- VIN: 3D73Y3CL4BG
- Components: STEERING
- Summary: The contact owns a 2011 Ram 3500. The contact stated that on several occasions while attempting to make a right turn, the steering wheel seized. No warning light was illuminated. The failure occurred on several occasions. The vehicle was taken to the dealer where it was diagnosed but the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 20,000.
2023-11-18
VISIBILITY/WIPER PROBLEM
- Date Of Incident: 2023-11-13
- VIN: 3D73Y3CL6BG
- Components: VISIBILITY/WIPER
- Summary: Coming home at night ran into a horde of bugs, I had just had the wiper reservoir filled. It was empty and I had to stop and wipe my windshield by hand. i looked on line I seen several owners had the same problem this I believe to be a manufactured problem. The dealer wants 400 hundred to replace the reservoir I believe this to be a Chrysler safety problem that has occurring to to many 2011 and 2012 vehicles,
2023-04-10
ELECTRICAL SYSTEM,ENGINE PROBLEM
- Date Of Incident: 2023-04-10
- Fire: 1
- VIN: 3D73Y3CL6BG
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: Don’t know, the fireman,said the engine caught on fire, some how look like from on top pointed to the top. I believe I believe it was exhaust? Fire department would write out report and send it to me. Devastated 68+ miles truck was paid off melted the whole front and top of the engine everything down! I want to know what happened?! 2011, dodge ram 1 ton 6.7diesel Cummings ! also melted my boat 2010 nitro Z7 with a 150 mercury bass boat $28,000 boat worth more than that now whet up in value! It had 15 hours only on engine! It’s not completely lost I pray…
2022-02-27
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2022-02-12
- VIN: 3D73Y4EL4BG
- Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: I had a recall on the fuel heater plug and took care of the problem a few years back. I noticed today that the plug is leaking fuel and was wondering if the problem was ever fixed or if they used the same recalled parts? Do you ever recall an already recalled part? or do they ever pay for the part if I fix it myself?
2022-02-03
STEERING PROBLEM
- Date Of Incident: 2022-02-02
- VIN: 3D73Y3CL2BG
- Components: STEERING
- Summary: The passenger side tire rod in the steering linkage that connects from one tire to the other fell out of the adjusting tube it was screwed into. This caused both wheels to canter out for a total loss of steering. I had just refueled and was going 2mph turning out of the gas station. Had I been back on the single lane hwy at 50mph the loss of steering would have resulted in a head on collision or dumping me into the forest trees. Having worked on similar front end parts in the past I find this absurd that those parts would simply pull apart, even if it were involved in striking a curb (which was not the case here). I have asked to repair facility to save the parts.
2021-09-05
STEERING PROBLEM
- Date Of Incident: 2021-09-04
- VIN: 3D73Y3CL3BG
- Components: STEERING
- Summary: Steering wheel locked while vehicle was being driven at approximately 60mph. All other systems functioned normally. With about 2' of play in locked steering wheel vehicle made it to road shoulder. Restarted vehicle 3 times but steering wheel remained locked. Put car in "D" and "R" successfully and vehicle would move normally but steering wheel remained locked. All other electrical and mechanical systems function normally. No warning lights on dash were displayed. Called LIthia Dodge in Bryan/College Station(where vehicle was eventually towed). They suggested disconnect battery for 15" and system might reset. It did not. I disconnected Battery a 2nd time for about a minute. Steering still locked. Vehicle towed to Lithia where they willmlook at it Tuesday September 7, 2021. This had never happened before.
2020-06-24
POWER TRAIN PROBLEM
- Date Of Incident: 2020-03-15
- VIN: 3D73Y4CLXBG
- Components: POWER TRAIN
- Summary: TL* THE CONTACT OWNS A 2011 RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION EXPERIENCED HARD SHIFTING WITH, SERVICE FOUR WHEEL DRIVE MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE FAILURE BEGAN AFTER THE VEHICLE WAS REPAIRED UNDER THE NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 171,000.
2020-05-11
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),VISIBILITY/WIPER PROBLEM
- Date Of Incident: 2020-05-01
- VIN: 3D73Y3CLXBG
- Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),VISIBILITY/WIPER
- Summary: THIS IS THE SECOND RAM 3500 I HAVE PURCHASED IN A YEAR AND BOTH HAVE HAD THE SAME ISSUES WITH THE BLENDING DOORS FOR THE HEATING AND AIR CONDITION UNIT. WITH THAT BEING SAID THIS IS A SAFETY ISSUE. THE DEFROST WILL NOT WORK WHEN THE BLENDING DOOR ARE NOT OPERATING PROPERLY. THIS CAUSE THE FRONT WINDSHIELD NOT TO BE ABLE TO DEFROST WHEN IT IS STARTED OR WHEN IT FOGS UP WHEN GOING DOWN THE ROAD. THIS IS A SAFETY ISSUE BECAUSE YOU CAN NOT SEE OUT THE WINDSHIELD WHICH PUT MY FAMILY AND OTHER FAMILY AT RISK BECAUSE I CAN NOT SEE PROPERLY OUT THE WINDSHIELD TO SEE WHAT IS GOING ON AND MAY CAUSE AN ACCIDENT. THIS IS A LARGE VEHICLE AND WOULD BE DEVASTATING IF I HIT ANOTHER VEHICLE. DODGE HAS RECALLED THIS ISSUE ON OTHER MODELS UNDER K17, BUT THERE IS NO RECALL ON THE YEAR THAT I OWN. *TR
2019-12-13
STEERING PROBLEM
- Date Of Incident: 2019-07-21
- Components: STEERING
- Summary: TL* THE CONTACT OWNS A 2011 RAM 3500. WHILE ATTEMPTING TO STEER THE VEHICLE, THE POWER STEERING WOULD FAIL OR THE STEERING WHEEL WOULD JERK IN ONE DIRECTION AND SEIZE IN THAT POSITION. THE CONTACT TOOK THE VEHICLE TO CHRYSLER DODGE JEEP RAM NORTH SAVANNAH (LOCATED AT 1100 CHATHAM PKWY, SAVANNAH, GA 31405, 912-712-7900) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP AND THE POWER STEERING COOLER FAILED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE CONTINUED. THE CONTACT REACHED OUT TO THE MANUFACTURER, BUT DID NOT GET A RESPONSE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNKNOWN.
2019-12-10
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2019-10-15
- VIN: 3D73Y4HL3BG
- Components: ELECTRICAL SYSTEM
- Summary: WHEN GOING ON ROUGH ROADS VEHICLE SHUTS OFF. HAVE TO MANIPULATE IGNITION TO GET TO START AGAIN. MY FAMILY HAS 3 OF THESE TRUCKS AND ALL ARE HAVING THESE SAME ISSUES. JUST HAD IGNITION MODULE REPLACED ON A 2012 RAM WITH 100000 MILES BECAUSE IT SHUT OFF WHEN GOING DOWN ROAD AND FRIGHTENED DRIVER. WHEN TRUCK DIES YOU HAVE NO POWER STEERING OR BRAKES. SEARCH ON INTERNET SHOWS THIS TO BE A COMMON PROBLEM TO MANY WITH TRUCKS OF THIS YEAR.
2019-04-18
ENGINE PROBLEM
- Date Of Incident: 2019-04-10
- VIN: 3D73Y3CLXBG
- Components: ENGINE
- Summary: TL* THE CONTACT OWNS A 2011 RAM 3500. WHILE DRIVING 50 MPH, THE WATER PUMP BEARING DISINTEGRATED. THERE WAS EXCESSIVE STEAM AND SMOKE THAT IMPACTED THE DRIVER'S VISIBILITY, WHICH CAUSED THE DRIVER TO HAVE TO BRAKE EXTENSIVELY TO COAST THE VEHICLE OVER TO A COMPLETE STOP. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE INTERNAL WATER PUMP LEAKAGE. THE VEHICLE WAS TOWED TO A REPAIR FACILITY FOR FURTHER DIAGNOSTIC TESTING. A DEALER HAD NOT DIAGNOSED THE VEHICLE. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); ALTHOUGH, THE VEHICLE EXHIBITED THE SAME FAILURE RELATED TO THE RECALL CAMPAIGN. THE CONTACT WANTED TO DETERMINE IF THIS WAS A CONCENTRIC-BRAND WATER PUMP AND IF THE MANUFACTURER'S REMEDY PROVIDED A NEWLY DESIGNED WATER PUMP WITH A HOLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. * CONSUMER STATED WATER PUMP, IT BROKE THE SERPENTINE BELT WHICH POWERS STEERING AND BRAKES. WHEN THE WATER PUMP FAILED, IT BROKE THE SERPENTINE BELT WHICH POWERED THE STEERING AND BRAKES. I COULD NOT TURN BUT COULD SLIGHTLY MOVE THE WHEEL ENOUGH TO GET THE SIDE OF ROAD. MY ELECTRIC THAILOR BRAKES WERE ALL THAT STOPPED MY TRUCK!!!*JB
2019-03-31
ENGINE PROBLEM
- Date Of Incident: 2019-03-22
- VIN: 3D73Y3HLXBG
- Components: ENGINE
- Summary: THE VEHICLE WAS PURCHASED NEW AND HAS BEEN IN MY POSSESSION SINCE. THE VEHICLE IS USED VERY LITTLE IN COMPARISON WITH OTHER VEHICLES THIS AGE (62518 MILES). THE VEHICLE IS HOUSED IN A GARAGE WHEN NOT IN USE. I HAVE NEVER HAD A WATER PUMP PROBLEM ON ANY VEHICLE WITH SO LITTLE MILES. IS THERE A PROBLEM WITH THIS WATER PUMP???? I STARTED THE VEHICLE AND ALLOWED IT TO WARM ABOUT 3 - 5 MINUTES AS IS MY PRACTICE, AND DROVE AWAY. I HAD DRIVEN APPROXIMATELY 6.5 MILES WHEN THE HEATER BEGAN TO BLOW COLD AIR. I CHECKED THE TEMPERATURE GAUGE AND NOTICE THE TEMPERATURE BEGINNING TO RISE RAPIDLY. I PULLED THE TRUCK TO THE SIDE OF THE ROAD AND SHUT IT OFF. ON CLOSE INSPECTION I NOTICED THAT THE COOLANT I WAS ADDING RAN OUT AS FAST AS IT WAS GOING IN. THE BUSHING AROUND THE IMPELLER SHAFT WAS AS IF IT WAS MISSING.
2019-02-10
STEERING PROBLEM
- Date Of Incident: 2019-02-09
- VIN: 3D73Y4CL4BG
- Components: STEERING
- Summary: I HAVE A 2011 RAM 3500 DUALLY CUMMINS TRUCK. IF I HIT A BUMP IN THE ROAD AT HIGHWAY SPEED IT WILL START A VERY VIOLENT SHAKE THAT CAUSED ME TO VEER INTO THE NEXT LANE. THIS HAS HAPPENED MANY TIMES TOWING MY RV OR NOT TOWING. THIS TRUCK HAS 61,000 MILES ON IT. IT HAS THE TIE ROD RECALL DONE, THE STEERING GEAR BOX REPLACED, SEVERAL ALIGNMENTS AND THE PROBLEM CONTINUES. THIS TRUCK IS VERY DANGEROUS TO DRIVE AT HIGHWAY SPEED ( 65 MPH ). IT PASSED ALIGNMENT AT BRANDON DODGE AND BIG O TIRE COMPANY. I AM NOW AFRAID TO PULL MY RV AND EVEN DRIVE THIS TRUCK ON ANY HIGHWAY. I HAVE DONE MUCH RESEARCH ON THIS ISSUE AND CHRYSLER CLAIMS THIS ISSUE HAS BEEN FIXED. THESE TRUCKS ARE BUILT AND CLAIM TO BE ABLE TO TOW VERY HEAVY LOADS. THEY ARE EXTREMELY DANGEROUS TO DRIVE AND THE ONLY WAY TO GET THE SHAKING TO STOP IS TO SLOW TO 25 TO 30 MILES PER HOUR WHILE BEING ON AN INTERSTATE HIGHWAY. THIS A VERY DANGEROUS PROBLEM THAT FIAT CHRYSLER HAS CLAIMED TO BE FIXED, BUT ITS NOT FIXED THROUGH THE CURRENT RECALL. PLEASE HELP MY SELF AS WELL AS MANY HEAVY DUTY CHRYSLER OWNERS TO GET THIS PROBLEM REPAIRED. THANKYOU!
2019-01-24
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2018-12-17
- Number Of Injuries: 1
- VIN: 3D73Y4CL3BG
- Components: UNKNOWN OR OTHER
- Summary: W 17, 2018 MY HUSBAND STOPPED ON THE SHOULDER OF A TWO LANE ROAD AND BELIEVES HE PUT THE TRUCK IN PARK; THE ENGINE WAS STILL RUNNING. HE REMOVED HIS FOOT FROM THE BRAKE, UNBUCKLED HIS SEAT BELT, OPENED THE DOOR AND STEPPED ONTO THE GROUND. AT THAT POINT THE TRUCK BEGAN TO ROLL FORWARD. HE RAN TO TRY TO CATCH IT AND FELL. THE LEFT REAR DUAL RAN OVER HIS LEFT FOOT, RIGHT ANKLE, AND UP THE BACK OF THE RIGHT LEG AS FAR AS THE HIP. THE TRUCK WAS PARKED ON LEVEL GROUND BUT ROLLED SLIGHTLY TO THE RIGHT, INTO A SHALLOW DITCH OR DEPRESSION. SLIGHT ELEVATION ON THE OTHER SIDE OF THE DITCH STOPPED THE FORWARD MOTION 20 OR 30 FEET FROM THE POINT AT WHICH IT BEGAN. WHEN MY HUSBAND EVENTUALLY REACHED THE TRUCK IT WAS IN DRIVE. IF HE NEGLECTED TO PUT THE TRUCK IN PARK, WHY DID IT NOT BEGIN TO ROLL AS SOON AS HE REMOVED HIS FOOT FROM THE BRAKE? THERE WERE NO ROCKS OR IMPEDIMENTS OF ANY KIND TO PREVENT IT. CAN THIS BE RELATED TO THE SHIFT INTERLOCK SAFETY RECALL, 17V-821? CHRYSLER DOES NOT BELIEVE SO. THAT PART HAS NOW BEEN REPLACED BUT WE ARE WARY ABOUT USING THE TRUCK. ARE THERE OTHER REPORTED INCIDENTS OF THIS TYPE?
2018-11-09
STEERING,SUSPENSION,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2018-09-25
- VIN: 3D6WF4EL3BG
- Components: STEERING,SUSPENSION,UNKNOWN OR OTHER
- Summary: N49 / NHTSA 13V-529; #2 OF THE RECALL STATES THEY WILL REPURCHASE YOUR VEHICLE. WE TOOK THAT OPTION. IT WAS INSPECTED BY MICHAEL (XXXX) AROUND 09/14/18. 09/18/18 WE WERE OFFERED $13,558 BY JASMINE (XXXXX). RICK (XXXX) SIGNED THE OFFER 09/25/18. COPY OF THE TITLE FRONT AND BACK WAS FAXED TO 844-840-3737 PER THEIR REQUEST. A 10 DAY PAYOFF WAS FAXED BY USAA. AS OF TODAY 11/09/18, 2:30PM DODGE AGENT HAS NOT CONTACTED ME TO TURN THIS VEHICLE IN. NOVEMBER 1ST I SPOKE WITH SOMEONE AT 800-583-1403, REF# 57174908 (CASE NUMBER) AND THEY ASSURED ME THAT LINDA (XXX) RECEIVED THE PAPERWORK 10/19/18 AND THAT IT WOULD SETTLE SOON. I WAS ADVISED BY SOMEONE AT DODGE AND ALSO JASMINE THAT THE CHECK HAD ALREADY BEEN CUT. JASMINE ALSO CALLED AND ASSURED ME THAT WE WOULD SETTLE BY FRIDAY 11/09/18. I CALLED DODGE TODAY AND NOW THEY SAY THE CHECK IS IN PROCESS. I REMINDED THEM THAT ALL THEIR CALLS ARE RECORDED AND THAT I WAS REQUESTING TO SPEAK WITH A SUPERVISOR. THEY INFORM ME NONE ARE AVAILABLE. I ADVISED I WANT A RETURN PHONE CALL BY 3PM TODAY. THAT I CONTINUE TO GET THE RUN AROUND AND THEN LIED TO ABOUT WHETHER THE CHECK IS OR HAS NOT BEEN PROCESSED YET. I SENT JASMINE AN EMAIL AND REMINDED HER SHE SAID THIS WOULD ONLY TAKE 10 DAYS AND NOW AS OF TODAY IT IS 45 DAYS SINCE THE PROCESS HAS STARTED. I HAVE A COPY OF OUR SIGNED AGREEMENT. YOU CAN REQUEST A COPY OF ALL MY PHONES CALL FROM DODGE AND JASMINE (XXXXXX). I HAVE HAD 2 STROKES, MY HUSBAND DIED OCTOBER 6TH THIS YEAR. THIS WHOLE EPISODE IS A TREMENDOUS ABOUT OF STRESS ON ME. I STARTED CRYING ONE OF MY PHONE CALLS TO DODGE. THEY SHOULD NEVER AGREED TO THE BUY BACK IF THEIR INTENTION WAS TO DRAG THEIR FEET. HERE IT IS 3PM AS I REQUESTED A CALL BACK EVEN IF THEY DID NOT HAVE AN ANSWER FOR ME. NO CALL BACK. (XXXX) RICK (XXXX) IS MY HUSBAND. HE DIED 10/06/18. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
2018-05-28
POWER TRAIN PROBLEM
- Date Of Incident: 2017-11-06
- VIN: 3D73Y3HL5BG
- Components: POWER TRAIN
- Summary: DEALERSHIP IS NOT TENDING TO THE RECALL.. KEEP SAYING PART IS NOT AVAILABLE. BEEN ABOUT 8 MONTHS.
2018-05-10
UNKNOWN OR OTHER,SERVICE BRAKES PROBLEM
- Date Of Incident: 2016-05-31
- VIN: 3D73Y3HL3BG
- Components: UNKNOWN OR OTHER,SERVICE BRAKES
- Summary: THERE IS A NHTSA RECALL NUMBER: 17V-821, MANUFACTURER RECALL NUMBER: T79 RECALL DATE: DECEMBER 20, 2017. WHEN I CALLED MOPAR TODAY TO SEE WHAT THE STATUS IS THEY TOLD ME THE MANUFACTURER STILL DOES NOT HAVE A REPLACEMENT PART AND ADDED ME TO A LIST TO BE NOTIFIED WHEN IT COMES IN (SEE ATTACHED LIVE ASSISTANCE EXCHANGE). THE SOLUTION IN THE INTERIM IS TO SET THE PARKING BRAKE. UNFORTUNATELY WHEN WE USE THE PARKING BRAKE IT BECOMES DIFFICULT TO SHIFT OUT OF PARK. THE DEALERSHIP DOES NOT HAVE A SOLUTION FOR THIS PROBLEM, SO WE STOPPED USING THE PARKING BRAKE. THIS LEAVES US WITH A DEFECTIVE VEHICLE. WE ARE UNABLE TO USE OUR 5TH WHEEL BECAUSE WE ARE CONCERNED THAT WE WILL BE STUCK SOMEWHERE AND NOT BE ABLE TO SHIFT OUT OF PARK. THIS RESOLUTION IS TAKING TOO LONG. I HAVE NOTED THE DATE THE PROBLEM STARTED WITH THE PARKING BRAKE.
2018-04-19
POWER TRAIN,SERVICE BRAKES PROBLEM
- Date Of Incident: 2018-04-19
- VIN: 3D73Y4CLXBG
- Components: POWER TRAIN,SERVICE BRAKES
- Summary: 2011 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO BRAKE TRANSMISSION SHIFT INTERLOCK SAFETY RECALL.. *LD THE CONSUMER STATED THE VEHICLE WAS PLACED INTO PARK WITH THE ENGINE RUNNING AND THE PARKING BRAKE ON. THE VEHICLE ROLLED ACROSS THE HIGHWAY AND INTO IN ELECTRICAL POLE. THERE WAS A RECALL RELATED TO THE FAILURE, BUT THE PARTS WERE UNAVAILABLE.*JS
2017-12-15
TIRES,WHEELS PROBLEM
- Date Of Incident: 2017-12-11
- Components: TIRES,WHEELS
- Summary: TL-CONTACT OWNS A 2011 DODGE RAM 3500..... COMPLAINT...TIRES...GENERAL AMERITRAX TIRES.... TREADING SPLIT APART ON FRON DRIVERS SIDE TIRE AND TIRE BLEW OUT CAUSING MAJOR DAMAGE TO VEHICLE ON MAIN INTERSTATE AT 70MPH.... NO RECALL ON AMERITRAC TIRES AT THIS TIME. DECEMBER 11TH 2017 TIRE BLEW OUT ON MAIN INTERSTATE.
2017-12-13
POWER TRAIN PROBLEM
- Date Of Incident: 2017-11-11
- VIN: 3D73Y3CL9BG
- Components: POWER TRAIN
- Summary: WHILE DRIVING BACK TO OUR HOTEL THE TRUCK WOULDN'T SHIFT INTO GEAR AFTER 3RD AND PUT ITSELF INTO LIMP MODE. THERE WAS NO SIGN OF ANY ISSUES PRIOR TO THIS, THE TRUCK WAS DRIVING NORMAL AND THEN ALL OF A SUDDEN IT DID THIS. WE HAVE A BULLY DOG TUNER AND IT DIDN'T SHOW ANY CODES AT FIRST UNTIL WE DROVE IT IN LIMP MODE FOR AN HOUR AT 40KMH TO GET BACK TO OUR HOTEL. SINCE WE WERE ON VACATION WE HAD TO WAIT FOR A SHOP TO OPEN AT WHICH TIME WE FOUND THAT IT WAS THE VALVE BODY THAT LET GO. I HAVE READ THAT THERE ARE MANY ISSUES WITH THE 68RFE ON DODGE FORUMS AND I AM NOT SURE WHY THERE HASN'T BEEN A RECALL DONE FOR THIS?
2017-12-08
SUSPENSION PROBLEM
- Date Of Incident: 2017-07-18
- Components: SUSPENSION
- Summary: AT 34500 MILES. THE FRONT SUSPENSION "TRACK BAR" WAS COMPLETELY WORN OUT. AS A RESULT AT 40 MPH (HWY 2 IN MT DRIVING STRAIGHT IN THE EAST BOUND LANE) I EXPERIENCED SUCH A VIBRATION THAT THE TRUCK WAS UNCONTROLLABLE AND MY ONLY OPTION WAS TO SLOW DOWN WITHOUT BRAKING. LUCKILY THERE WERE NO ONCOMING TRAFFIC SO NO ACCIDENT OR DAMAGE TO THE TRUCK OCCURRED, THANK GOD. I REPLACED THE TRACK BAR AND THE STEERING DAMPER AS WELL AND THE TRUCK IS NOW FINE. I DID SOME RESEARCH ON THIS ONLY TO DISCOVER THAT CHRYSLER HAS KNOW ABOUT THIS PROBLEM FOR OVER A DECADE, YET THE PROBLEM STILL EXISTS. WHEN TALKING TO A DEALER IN IDAHO, I WAS TOLD THAT THE DODGE DEATH WOBBLE IS COMMON. THIS IS DANGEROUS. THE TRUCK SHOOK SO BAD THAT EVERYTHING WAS BLURRY UNTIL THE WOBBLE STOPPED.
2017-11-26
SUSPENSION PROBLEM
- Date Of Incident: 2017-10-24
- VIN: 3D73Y3CL9BG
- Components: SUSPENSION
- Summary: THE TRACK BAR ON THE FRONT SUSPENSION CAME LOOSE AND STARTED TO SHAKE THE TRUCK VIOLENTLY MAKING ME LOOSE CONTROL AND GO INTO A DITCH.
2017-10-19
SUSPENSION PROBLEM
- Date Of Incident: 2017-10-13
- VIN: 3D73Y3CL6BG
- Components: SUSPENSION
- Summary: I CALLED AROUND TO MULTIPLE DEALERSHIPS IN MY AREA TO HAVE A RECALL COMPLETED AND EVERY DEALERSHIP TOLD ME THAT THE PART WAS BACK ORDERED AND THEY COULDN'T FIX IT. I WENT TO MY LOCAL TIRE AND LUBE SHOP TO INQUIRY ABOUT THE PART AND IT WAS AVAILABLE SAME DAY AT A PARTS STORE IN TOWN. FOR BEING A RECALL THAT COULD SERIOUSLY INJURE OR KILL SOMEBODY, THE DEALERSHIPS DIDN'T SEEM TO CARE MUCH ABOUT GETTING IT FIXED OR HELPING DIRECT US ON WHAT TO DO. I HAD MY LOCAL TIRE AND LUBE SHOP FIX THE ISSUE IN A DAY.
2017-09-22
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2017-09-19
- VIN: 3D73Y3CL9BG
- Components: ELECTRICAL SYSTEM
- Summary: ODOMETER KEEPS ADDING MILES OR NOT RECORDING MILES CORRECTLY
2017-09-07
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2017-07-07
- Fire: 1
- VIN: 3D73Y3CL3BG
- Components: ELECTRICAL SYSTEM
- Summary: TL* THE CONTACT OWNS A 2011 RAM 3500. WHILE DRIVING 5 MPH THROUGH A PARKING LOT, A BURNING ODOR WAS DETECTED. THE CONTACT STOPPED AND PARKED THE VEHICLE AND, UPON EXITING, OBSERVED SMOKE RISING FROM UNDER THE HOOD. THE CONTACT WAS ABLE TO NOTIFY THE FIRE DEPARTMENT. UPON ARRIVAL, THE VEHICLE WAS HOSED DOWN WITH WATER. THE CONTACT WAS UNAWARE OF AN ACTUAL FIRE PRESENT BECAUSE SHE COULD NOT SEE THE VEHICLE. A FIRE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO LARRY H. MILLER DODGE PEORIA (8665 W BELL RD, PEORIA, AZ 85382 (480) 865-3986) WHERE IT WAS DIAGNOSED WITH A MALFUNCTIONING ALTERNATOR THAT NEED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.
2011 Ram 3500 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 5 recalls for different components of the 2011 Ram 3500.
2017-12-20
- Manufacturer: Chrysler (FCA US LLC)
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
- Summary: Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
- Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
- Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
2016-10-13
- Manufacturer: Chrysler (FCA US LLC)
- Components: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
- Summary: Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger Police vehicles, 2007-2013 RAM 3500 Cab Chassis, 2008-2013 RAM 4500 and 5500 Cab Chassis, and 2013 RAM 2500 and 3500 vehicles. The affected vehicles have a 220 amp alternator that may suddenly fail.
- Consequence: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
- Remedy: Chrysler will notify owners, and dealers will replace the alternator with a revised alternator, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S68.
2014-10-08
- Manufacturer: Chrysler Group LLC
- Components: ENGINE AND ENGINE COOLING:ENGINE:DIESEL
- Summary: Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
- Consequence: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
- Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.
2013-11-06
- Manufacturer: Chrysler Group LLC
- Components: STEERING:LINKAGES:TIE ROD ASSEMBLY
- Summary: Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break.
- Consequence: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
- Remedy: Chrysler notified owners on January 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary. On or about February 27, 2014, Chrysler ceased its recall remedy program due to parts quality concerns, and then re-initiated it on or about April 14, 2014. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N49.
2011-07-06
- Manufacturer: CHRYSLER GROUP LLC
- Components: STEERING:LINKAGES:TIE ROD ASSEMBLY
- Summary: CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH AUGUST 15, 2008, BECAUSE THE LEFT TIE ROD BALL STUD MAY FRACTURE. THIS CONDITION TENDS TO OCCUR DURING LOW SPEED PARKING LOT TYPE MANEUVERS WHEN THE CUSTOMER IS MAKING A TIGHT TURN. ADDITIONALLY, MODEL YEAR 2003-2008 DODGE RAM 2500/3500 VEHICLES MAY HAVE RECEIVED THE AFFECTED TIE ROD ASSEMBLY AS A REPLACEMENT PART DURING NORMAL SERVICE.
- Consequence: THIS CONDITION COULD RESULT IN THE POTENTIAL LOSS OF DIRECTIONAL STABILITY IN THE LEFT HAND FRONT WHEEL, INCREASING THE RISK OF A CRASH.
- Remedy: DEALERS WILL INSPECT THE TIE ROD ENDS FOR RELATIVE ORIENTATION AND REPLACE THE LEFT OUTER TIE ROD AS REQUIRED AND PERFORM A FRONT END TOE ALIGNMENT AS NEEDED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 3, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
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