2002 Mercury Villager problems
The Mercury Villager is a minivan that was marketed by Mercury from 1993 to 2002. Taking its name used by Mercury to denote its wood-trimmed station wagons, the Villager was developed in a joint venture between Ford and Nissan; the latter manufacturer marketed the line as the Nissan Quest. The first front-wheel drive van produced by Ford, the Mercury Villager was introduced between the Ford Aerostar and the Ford Windstar, competing against Chrysler minivans and the General Motors APV minivans.
Two generations of the model line were produced, with the Villager undergoing a full redesign for 1999. In a first for the minivan segment, the model line replaced a removable rear seat with a design that was repositionable (dependent on passenger or cargo use). The Villager was the last Mercury developed with the lightbar grille used by the brand.
The Villager was produced alongside the Nissan Quest by Ford at its Ohio Assembly facility (Avon Lake, Ohio) alongside the Ford Econoline/Club Wagon. After 2002, the Ford-Nissan joint venture ended, with both companies developing minivans on their own. Nissan released a new generation of the Quest, while the Villager was replaced entirely; for 2004, Mercury released a revived Monterey as its second minivan (a divisional counterpart of the Ford Freestar).
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Common 2002 Mercury Villager problems
Common Problems with the Mercury Villager 2002
The Mercury Villager 2002 has been known to have several issues, based on complaints from owners of this car. Some of the most common problems include engine issues, fuel system problems, HVAC issues, electrical problems, and cooling system problems.
- Engine Issues
Engine problems are the most common complaints among Mercury Villager 2002 owners, with 8 complaints over 10 model years.
- Fuel System Problems
The second most common complaint among Mercury Villager 2002 owners is about the fuel system, with 6 complaints over 10 model years.
- HVAC Issues
HVAC problems are also common among Mercury Villager 2002 owners, with 5 complaints over 10 model years.
- Electrical Problems
Electrical problems are also common among Mercury Villager 2002 owners, with 5 complaints over 10 model years.
- Cooling System Problems
Cooling system problems are also common among Mercury Villager 2002 owners, with 2 complaints over 10 model years.
- A/C Blows Hot Air
The 2001 Villager has received one complaint about the A/C blowing hot air. This issue can be caused by a faulty A/C compressor, a refrigerant leak, or a blocked condenser.
- Rough Start and Idle
The 1999 Villager has received one complaint about rough start and idle. This issue can be caused by a faulty ignition system, a dirty fuel injector, or a vacuum leak.
- Frame and Doors Rusting Out
The 1999 Villager has received one complaint about the frame and doors rusting out. This issue can be caused by exposure to road salt, water, and other corrosive substances.
- Ac Freon Leak
The 1999 Villager has received one complaint about an ac freon leak. This issue can be caused by a faulty A/C compressor, a refrigerant leak, or a blocked condenser.
- Engine
The 2002 Villager has received 4 complaints about the engine, including rough start and idle, and engine problems. These issues can be caused by a faulty ignition system, a dirty fuel injector, or a vacuum leak.
- Electrical
The 2002 Villager has received 2 complaints about electrical issues, including engine problems and rough start and idle. These issues can be caused by a faulty ignition system, a dirty fuel injector, or a vacuum leak.
- HVAC
The 2002 Villager has received 2 complaints about HVAC issues, including A/C blowing hot air and heater blows cold air when car is idling. These issues can be caused by a faulty A/C compressor, a refrigerant leak, or a blocked condenser.
- Exterior
The 2002 Villager has received 2 complaints about exterior issues, including frame and doors rusting out and ac freon leak. These issues can be caused by exposure to road salt, water, and other corrosive substances.
- Cooling System
The 2002 Villager has received 1 complaint about cooling system issues, including engine running hot and car overheating. These issues can be caused by a faulty cooling system, a low coolant level, or a blocked radiator.
In summary, the Mercury Villager 2002 has several common problems, including engine issues, fuel system problems, HVAC issues, electrical problems, and cooling system problems. These issues can cause the car to not start, lose power, or overheat. It is important to address these issues promptly to prevent further damage to the car.
What engine is in a 2002 Mercury Villager?
3.3 L V62002 Mercury Villager / Engine
The Villager and Quest use the same 170-horsepower, 3.3-liter V-6 engine, which teams with a four-speed-automatic transmission. Antilock brakes are standard, but side-impact airbags are not available. LATCH anchorage points for child-safety seats are installed.
Why won't my Mercury Villager start?
The most common reasons a Mercury Villager won't start are a dead battery, an alternator problem, or failed starter.
Is the Nissan Quest the same as the Mercury Villager?
The Mercury Villager is a minivan that was marketed by Mercury from 1993 to 2002. Taking its name used by Mercury to denote its wood-trimmed station wagons, the Villager was developed in a joint venture between Ford and Nissan; the latter manufacturer marketed the line as the Nissan Quest.
How much is a 1998 Mercury Villager?
$43/Month* *Estimated payments based on Kelley Blue Book® Fair Purchase Price of $2,014 at 3.19% APR for 60 months with $0 down for well-qualified buyers.
Why won't my Mercury Villager start?
The most common reasons a Mercury Villager won't start are a dead battery, an alternator problem, or failed starter.
Is the Nissan Quest the same as the Mercury Villager?
The Mercury Villager is a minivan that was marketed by Mercury from 1993 to 2002. Taking its name used by Mercury to denote its wood-trimmed station wagons, the Villager was developed in a joint venture between Ford and Nissan; the latter manufacturer marketed the line as the Nissan Quest.
How much horsepower does a 1993 Mercury Villager have?
151 horsepower
How much horsepower does a 1993 Villager have? All 1993 Villager trim variations have 151 horsepower.
Why does my 2000 Mercury Villager crank but won't start?
Ok,the most common problem on these is the distributor. It has the cam sensor, the ignition coil and the transistor all inside it. It's pretty common for the problems you were experiencing, run a bit, then get hot and shut down, then not be able to start until the distributor cools off.
2002 Mercury Villager car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Mercury Villager problems, we found that the most common problems with these 2023 model year vehicles are:
- Suspension problems
- Power train problems
- Tires problems
- Electrical system problems
- Service brakes problems
The graph below shows statistics for all 2002 Mercury Villager vehicle components and the number of complaints received.
Latest 25 complaints 2002 Mercury Villager
The NHTSA has received 35 complaints about various vehicle components related to the 2002 Mercury Villager. Below are the 25 most recent complaints reported for 2002 Mercury Villager vehicles.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2012-07-30
- VIN: 4M2ZV11T82D
- Components: ELECTRICAL SYSTEM
- Summary: I TOOK MY CAR TO ALLAN VIGIL FORD IN FAYETTVILLE GA FOR SERVICE AND I NOT HAPPY WITH THE REPAIRS . FIRST , THE ALARM IS GOING OFF ALONG WITH THE HORN AT RANDOM .SECOND ,THE DASHBOARD LIGHTS DO NOT WORK . I HAVE TO USE A FLASHLIGHT AT NIGHR TO SEE WHAT SPEED I AM GOING .THIRD , I AM DRIVING WITH NO HORN . AND FINALLY ,THE IGNITION KEY DOES NOT LOCK OR UNLOCK THE DRIVER DOOR. .
ENGINE PROBLEM
- Date Of Incident: 2013-07-09
- VIN: 4M2ZV12T02D
- Components: ENGINE
- Summary: TL* THE CONTACT OWNS A 2002 MERCURY VILLAGER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH MAKING A TURN, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED IMMEDIATELY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
SUSPENSION,SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ELECTRICAL SYSTEM,TIRES PROBLEM
- Date Of Incident: 2006-01-17
- VIN: 4M2ZU86W62U
- Components: SUSPENSION,SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ELECTRICAL SYSTEM,TIRES
- Summary: WELL HERE GOES I BOUGHT 2002 M MOUNTAINEER IN 04 ,W/ 15000 MILES,SO FAR I HAVE REPLACED REAR AXEL 2 SETS WHEEL BARONS ALTERNATOR,BATTERY ,HEATER TWICE,BOTH COIL SPRINGS ARE BROKE ,IDOL CONTROL SWITCH SOLENOID ,GASKETS 4 TIRES REAR BRAKES. ANOTHER PART CAUSE MY INTERIOR LIGHTS WOULD NOT STOP..I REALLY THINK I GOT A LEMON HERE ,I HAVE HAD IT FOR 5 YRS AND CAN NEVER AFFORD TO DRIVE IT TO MANY REPAIRS AND IM A VERY SAFE WOMEN DRIVER. IM ALSO UPSIDE DOWN IN PAYMENTS . PLEASE HELP ME . *TR
ENGINE AND ENGINE COOLING PROBLEM
- Date Of Incident: 2008-11-20
- VIN: 4M2ZV12T32D
- Components: ENGINE AND ENGINE COOLING
- Summary: ENGINE FAILURE DUE TO SUDDEN LOSS OF OIL. *TR
STRUCTURE PROBLEM
- Date Of Incident: 2007-11-28
- Components: STRUCTURE
- Summary: MOTOR MOUNT MUST BE REPLACED DO TO FAILURE. ANY ACCELERATION OR SHIFTING CAUSES THE ENGINE TO SHAKE. THIS SHAKING CAUSES A STRONG VIBRATION THROUGHOUT THE VAN. I WAS QUOTED $200 TO REPLACE THE MOUNT. *TR
VISIBILITY PROBLEM
- Date Of Incident: 2007-04-25
- VIN: 4M2ZU66K12Z
- Components: VISIBILITY
- Summary: ON WEDNESDAY, APRIL 26TH 2007 AT 7AM I TOOK MY 2002 MERCURY MOUNTAINEER TO DUNCANVILLE FORD TO HAVE THE LIFT GATE REPAIRED. THE LEFT HINGE BOLT BROKE, DETACHING THE HINGE, WHICH LEFT MY HATCHBACK HANGING BY THE RIGHT HINGE. THE SERVICE MANAGER AT DUNCANVILLE FORD REFUSED TO EVEN LOOK AT MY VEHICLE WITHOUT CHARGING ME A $47 DIAGNOSTIC FEE. WHEN I TOLD HIM THE BACK GATE WAS GOING TO FALL AND BREAK, HE TOLD ME TO PULL MY TRUCK INTO THE SERVICE BAY, THE CHARGE IS $47 AND THAT DID NOT INCLUDE REPAIR COSTS. I TOOK MY VEHICLE TO A LOCAL BODY SHOP TO REPAIR. THE BODY SHOP REPLACED THE LEFT LIFTGATE HINGE, BUT DUE TO THE ENTIRE WEIGHT OF THE HATCH RESTING ON THE RIGHT HINGE, IT BENT AS WELL. I DROVE TO GRAND PRAIRIE FORD TO PURCHASE THE PART AT WHICH TIME I WAS TOLD ABOUT THE RECALL. I WAS ADVISED TO TAKE MY VEHICLE BACK TO DUNCANVILLE FORD SO THEY COULD REPAIR THE LIFTGATE HINGE AND CHECK THE STRUTS FOR DAMAGE, WHICH WERE INCLUDED IN THE RECALL NOTIFICATION. THE BODY SHOP ATTACHED THE HINGE (WITHOUT THE EPOXY) SO THE HATCH WOULD NOT FALL OFF AND I RETURNED TO DUNCANVILLE FORD. I ASKED HIM WHY WASN'T I TOLD ABOUT THE RECALL WHEN I ARRIVED IN THE MORNING AND HIS RESPONSE WAS, MAYBE THE SERVICE MANAGER DID NOT KNOW ABOUT THE RECALL. I FIND THAT HARD TO BELIEVE. ACCORDING TO THE NHTSA, THERE HAVE BEEN RECALLS ON THE HATCHBACK, LIFTGATE, AND LIFTGATE GLASS ON FORD VEHICLES ALMOST EVERY YEAR SINCE 1992. SINCE THIS IS AN ON GOING ISSUE ON FORD VEHICLES FOR PAST 15 YEARS, IT SEEMS REASONABLE THAT THE SERVICE MANAGER WOULD REMEMBER THAT. AT A MINIMUM, FROM A CUSTOMER SERVICE STANDPOINT, IT SEEMS HE WOULD HAVE AT LEAST LOOKED AT MY VEHICLE AND INPUT MY VIN TO ENSURE THAT THERE WERE NO EXISTING RECALLS PRIOR TO DISCUSSING ANY SERVICE FEES WITH ME. DUE TO ALL THE STRESS ON THAT ONE HINGE, MY LIFT GATE HAS CRACKED AND NEED TO BE REPAIRED AS WELL. *TR
SUSPENSION PROBLEM
- Date Of Incident: 2007-04-01
- VIN: 1MEFM55SX2G
- Components: SUSPENSION
- Summary: FRONT SPRING ON 2002 SABLE BROKE WHILE SITTING IN DRIVEWAY, ONLY 83,000 MILES. FORD MOTOR WILL NOT HELP TO REPLACE AT NO CHARGE, OR REPLACE THE $120 TIRE THAT THE BROKEN SPRING PUNCTURED. PREVIOUSLY 3 YEARS , 99-0, ) WERE RECALLED DUE TO THIS PROBLEM, AND FORD STILL WON'T REPLACE THEM FOR ME, AFTER FAILURE. IT WAS LUCKY IT DID NOT HAPPEN ON THE ROAD BECAUSE I WOULD HAVE LOST CONTROL OF THE VEHICLE AND BEEN IN A TERRIBLE ACCIDENT, COULD HAVE BEEN KILLED OR CAUSED ANOTHER PERSONS SERIOUS INJURY OR WORSE. FORD MOTOR HAS NOT INFORMED ME OF THIS PROBLEM. THEY WOULD ASSIST ME, BUT DUE TO PREVIOUS DEFECTS WITH THE ENGINE IN THIS VEHICLE THAT CAUSED IT TO IDLE SO HARD THAT IT WOULD STALL WHEN STOPPED AT A LIGHT, AT ONLY 3000 MILES. THEY SAID THEY COULD NOT HELP WITH THIS ADDITIONAL PROBLEM. *AK
SUSPENSION PROBLEM
- Date Of Incident: 2007-01-27
- VIN: 1MEFM55S42A
- Components: SUSPENSION
- Summary: TL* - THE CONTACT STATED THAT THE 2002 MERCURY SABLE WOULD NOT SHIFT INTO REVERSE OUT OF THE DRIVEWAY. THE CONTACT PULLED THE VEHICLE FORWARD. THEN, TTEMPTED TO SHIFT INTO REVERSE FOR A SECOND TIME, BUT COULD NOT. THE CONTACT GOT OUT TO SEE WHAT WAS STOPPING THE VEHICLE FROM GOING IN REVERSE. THE CONTACT DISCOVERED THE DRIVER'S LEFT TIRE WAS FLAT. THE CONTACT TOOK THE TIRE OFF AND SAW THAT THE COIL SPRING HAD BROKEN AND LACERATED THE TIRE. THE CONTACT COULD NOT PUT A NEW TIRE ON THE VEHICLE. THE CONTACT HAD THE VEHICLE TOWED TO A DEALER. THE CONTACT WAS WAITING ON THE DEALER TO CONTACT HIM REGARDING THE FAILURE. *AK
SERVICE BRAKES, HYDRAULIC PROBLEM
- Date Of Incident: 2006-11-21
- VIN: 4M2ZV11T92D
- Components: SERVICE BRAKES, HYDRAULIC
- Summary: DURING A VACATION TRIP ON NOVEMBER 21, 2006, THE "PROPORTIONAL VALVE" ON OUR 2002 MERCURY VILLAGER BEGAN TO APPLY THE BRAKES WHILE WE WERE ON THE INTERSTATE. THERE WAS NO WARNING LIGHT, JUST A GRADUAL INCREASE IN THE POWER NECESSARY TO KEEP GOING. BY THE TIME WE REALIZED IT, THE ENTIRE BRAKE SYSTEM HAD OVERHEATED, RESULTING IN OVER $1,000 IN DEALER REPAIRS. OUR CONTENTION IS THAT THIS IS A MANUFACTURING DEFECT AND THE VEHICLE SHOULD AT LEAST HAVE BEEN CONSIDERED FOR SOME FORM OF REIMBURSEMENT. WE ALSO WANTED TO MAKE THE NHTSA AWARE OF THIS IN CASE OTHER CONSUMERS ENCOUNTER SIMILAR PROBLEMS. AS IT WAS, THE ENTIRE COST OF THE REPAIR WAS FOR OUR ACCOUNT. *NM
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2006-10-01
- VIN: 4M2ZV12T82D
- Components: ELECTRICAL SYSTEM
- Summary: WE PURCHASED A USED (28K MILES) 2002 MERCURY VILLAGER IN 8'06. AS I LATER FOUND OUT THIS IS A SISTER TO THE NISSAN QUEST. WITHIN 2 MONTHS IT STARTED TO HAVE PERIODIC STARTING PROBLEMS - MEANING ALL POWER SEEMED OK, BUT WHEN THE KEY WAS TURNED, ONLY A CLICKING SOUND WAS HEARD. WE DISCOVERED SOMETIMES THIS COULD BE CORRECTED BY OPENING & CLOSING THE DOORS, OR CYCLING THE LOCKS. AFTER SEARCHING THE WEB I FOUND OTHERS WITH WHAT APPEARED TO BE A SIMILAR PROBLEM AND WHAT OTHERS CLAIMED THE FIX WAS. IT SEEMS AN ANTI-THEFT IGNITION INHIBIT RELAY IS THE CULPRIT. IT SEEMS TO ME FAILURE OF THIS RELAY SHOULD BE BE IN A FAIL-SAFE FASHION. NONETHELESS, IS THERE A FACTORY TSB FOR THIS ISSUE FROM MERCURY OR NISSAN? IS THERE A PART AVAILABLE TO CORRECT THIS PROBLEM? ALREADY MY WIFE AND KIDS HAVE BEEN STRANDED DUE TO THIS PROBLEM AND I IMAGINE SOMEONE SOMEWHERE MAY HAVE AN ACTUAL EMERGENCY. *NM
SUSPENSION PROBLEM
- Date Of Incident: 2006-10-21
- VIN: 4M2ZV12T52D
- Components: SUSPENSION
- Summary: FRONT SUSPENSION BALL JOINTS ARE PRONE TO EXCESSIVE WEAR AND FAILURE. JOINTS REPLACED AT 28,000 MILES ARE NOW FAILING AGAIN AT 68,000 MILES. THERE IS NO SERVICE REQUIRED ON THESE JOINTS. WEAR CAUSES EXCESSIVE TIRE LIFE LOSS, VIBRATION IN THE STEERING AND POTENTIAL LOSS OF STEERING CONTROL. *NM
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2006-08-11
- VIN: 4M2ZV14T12D
- Components: UNKNOWN OR OTHER
- Summary: U.S. DEPARTMENT OF TRANSPORTATION NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION OFFICE OF DEFECTS INVESTIGATION (NVS-211) 400 7TH STREET, SW WASHINGTON, DC 20590 SEPTEMBER 1, 2006 I OWN A 2002 MERCURY VILLAGER ESTATE MINI VAN WITH 54,840 MILES AND THE PAINT IS PEELING AND IN SOME PLACES SHOWING CORROSION. I HAVE BEEN TOLD BY THE COURTESY FORD LINCOLN MERCURY DEALERSHIP THAT THERE IS NOTHING THEY CAN DO AND THE FORD CUSTOMER SERVICE AGENTS TELL ME THE SAME THING AND ONLY A DISTRICT REPRESENTATIVE CAN MAKE THE DETERMINATION. UNFORTUNATELY, NEITHER THE DEALERSHIP OR FORD CUSTOMER SEEN TO KNOW HOW TO LOCATE HIM. I CAN FURNISH PHOTOS OF THE VEHICLE HOOD WITH PAINT PEELING OFF AND THE BACK WHERE THERE IS RUST NEAR THE REAR WINDSHIELD WIPER. FORD AND THE DEALERSHIP ARE NOT RESPONDING TO MY ATTEMPTS TO CORRECT THE PROBLEM. THEY TELL ME THAT ONLY THE FIELD REPRESENTATIVE CAN MAKE THE DECISION, BUT THEY WILL NOT TELL ME HOW TO COMMUNICATE WITH HIM. IT HAS BEEN OVER A MONTH. *JB
AIR BAGS PROBLEM
- Date Of Incident: 2006-06-19
- Crash: 1
- VIN: 4M2ZV12T92D
- Components: AIR BAGS
- Summary: DT*: THE CONTACT STATED WHILE DRIVING 25 MPH ON A NORMAL ROAD CONDITIONS THE VEHICLE CRASH INTO ANOTHER VEHICLE EXITING A PARKING LOT. A POLICE REPORT WAS PROCESSED AT THE SCENE OF THE ACCIDENT. THE FIRE DEPARTMENT WAS ALSO PRESENT BUT NO EVACUATION WAS REQUIRED FOR THE MINOR INJRIES INCURRED. THE AIRBAGS DID NOT DEPLOY HOWEVER THE SEATBELTS DID RESTRAIN THE OCCUPANTS. THE VEHICLE WAS DETERMINED TO BE A TOTAL LOSS.
VISIBILITY PROBLEM
- Date Of Incident: 2006-05-13
- Number Of Injuries: 1
- VIN: 4M2ZU86WX2U
- Components: VISIBILITY
- Summary: (1) FORD ISSUED A RECALL FOR THE BRACKETS THAT HOLD THE REAR TAILGATE GLASS AND WE HAD THIS RECALL SERVICED ON 1-14-05 AT LAIRD NOLLER FORD IN LAWRENCE, KS. RECALL #01I010000 (2) ON 5-13-06, THE TAILGATE GLASS SHATTERED WHILE SIMPLY OPENING/LIFTING THE TAILGATE GLASS. THERE WERE MINOR CUTS TO THE HANDS AND THE DOOR WAS RENDERED USELESS AS THE CLOSING MECHANISMS OF THE DOOR WERE ATTACHED TO THE GLASS. (3) LAIRD NOLLER FORD IN LAWRENCE, KS IS SERVICING THE VEHICLE; BUT WILL ONLY PAY FOR HALF OF THE REPAIRS. TOTAL REPAIR COST $1064. *JB
EQUIPMENT PROBLEM
- Date Of Incident: 2006-04-04
- VIN: 4M2ZV12T12D
- Components: EQUIPMENT
- Summary: WHILE DRIVING FOR AN EXTENDED PERIOD OF TIME USING CRUISE CONTROL, THE SPEEDOMETER SUDDENLY FAILED AT AN APPROXIMATE ODOMETER READING OF 61,000 MILES. THE SPEEDOMETER HAD ALSO FAILED ON MY PREVIOUSLY OWNED '93 VILLAGER FOR SHORT PERIODS BUT THE CURRENT FAILURE ON MY '02 VILLAGER CONTINUED THROUGHOUT THE FOLLOWING 7 HOURS OF MY TRIP HOME. SUBSEQUENTLY, THE "SERVICE ENGINE SOON" INDICATOR LIT UP AND THE ENGINE NOW BRIEFLY LOSES POWER UPON STARTUP AND INITIAL ACCELERATION. I WILL CALL DEALERSHIP IN THE MORNING TO SEE IF THIS PROBLEM IS COVERED. I AM VERY UPSET THAT MY RELATIVELY YOUNG VAN HAS NOW LOST VALUE DUE TO UNCERTIFIED MILEAGE ON THE TITLE WHEN I WANT TO SELL IT. BECAUSE IT HAPPENED IN THE MIDST OF MY TRIP, I WAS DELAYED WHILE CHECKING THE SOURCE OF THE INDICATOR LIGHT AND HAD TO DRIVE HOME WITHOUT KNOWING MY TRUE SPEED. *JB
TIRES PROBLEM
- Date Of Incident: 2005-09-06
- VIN: 5LMEU27RX2L
- Components: TIRES
- Summary: LAST NIGHT WHILE DRIVING ON THE FREEWAY, THE TREADS ON OUR TIRE CAME COMPLETELY OFF. THIS CAUSED OUR VEHICLE TO SWERVE BADLY INTO THE LANE NEXT TO US. FORTUNATELY THERE WERE NO CARS IN THAT LANE AT THE TIME. THIS COULD OF BEEN A SERIOUS ACCIDENT IF A VEHICLE WAS IN THAT LANE AT THE TIME. SO WE PULLED OVER AND CALLED FOR ASSISTANCE. *JB
POWER TRAIN PROBLEM
- Date Of Incident: 2005-07-07
- VIN: 4M2ZU86E82U
- Components: POWER TRAIN
- Summary: I OWN A 2002 MECURY MOUNTAINEER AND AT 49000 MILES THE TRANSMISSION NEEDS REPLACED. IT WILL NOT SHIFT TO 3RD GEAR. I CALLED FORD CUSTOMER SERVICE AND THEY WOULD NOT HELP ME OUT IN ANY WAY WITH THE EXPENSES. I WAS TOLD BY THE TRANSMISSION SHOP THAT THEY ARE STARTING TO SEE SEVERAL TRANSMISSIONS GO BAD AT A VERY LOW MILAGE THAT HAS THE TRANSMISSION 5R55W IN IT. I STRONGLY BELIEVE THIS SHOULD BE A FORD RECALL.
POWER TRAIN PROBLEM
- Date Of Incident: 2003-08-31
- VIN: 4M2DU86W62Z
- Components: POWER TRAIN
- Summary: THE VECHICLE HESITATES AND BUCKS WHEN ACCELERATING FROM A DEAD STOP SUCH AS A STOP SIGN/TRAFFIC LIGHT OR INCREASING SPEED TO PASS OR GO UP HILL. WE HAVE REPEATEDLY COMPLAINED TO THE DEALERSHIP FROM THE TIME OF PURCHASE. PRIOR TO JUNE THEY TOLD US NOTHING WAS WRONG BUT THIS PAST MONTH THEY DID A DOWNLOAD. IT WORKED PROPERLY FOR 1-2 DAYS. WE'VE HEARD THE SAME COMPLAINT FROM OTHERS. OUR FEAR IS THAT ONE DAY WE WILL GET IN AN ACCIDENT IF IT DIES ALL TOGETHER IN THE MIDDLE OF ENTERING A STREET OR PASSING SOMEONE ON THE HIGHWAY. THE LIFTGATE DID SHATTER IN MY SON'S FACE IN MARCH '04. THE DEALERSHIP AT THE TIME DENIED IT WAS A RECALL AND WE HAD TO FIGHT WITH THEM FOR A LONG TIME AS WELL.
POWER TRAIN PROBLEM
- Date Of Incident: 2005-01-01
- VIN: 4M2ZU86W92Z
- Components: POWER TRAIN
- Summary: MY TRANSMISSION KEEPS STICKING ON THE 1ST GEAR, ESPECIALLY WHEN DOWN SHIFTING SUCH AS WHEN PASSING A VEHICLE. THIS IS A MAJOR ISSUE, IN THAT IT CAN CAUSE INJURY ACCIDENTS WHEN PASSING.
AIR BAGS PROBLEM
- Date Of Incident: 2005-05-03
- Number Of Injuries: 1
- Crash: 1
- VIN: 4M2ZV14T52D
- Components: AIR BAGS
- Summary: CONTACTS WIFE HIT A CAR AT ABOUT 45 MPH, THERE WERE NO AIRBAGS DEPLOYED, AND VERY LITTLE BRAKING BEFORE IMPACT. VEHICLE WAS HIT IN THE FRONT AND THE OCCUPANT WAS WEARING A SEAT BELT. THERE WERE PICTURES TAKEN, POLICE REPORT MADE, AND THERE WILL BE REPAIR INVOICES. *AK *SB *NM
AIR BAGS PROBLEM
- Date Of Incident: 2005-02-05
- VIN: 4M2ZU86EX2Z
- Components: AIR BAGS
- Summary: THE AIRBAG WARNING LIGHT STAYS ON. *AK
STRUCTURE PROBLEM
- Date Of Incident: 2004-12-27
- Components: STRUCTURE
- Summary: CRACK APPEARED UNDER REAR GLASS. HAD REPORTED TO HAVE RECALL ADDRESSED CONCERNING LIFT-GATE PER RECALL LETTER. TRUCK WAS STILL UNDER WARRANTY AT THAT TIME. I WAS TOLD THAT FORD HAD NOT COME UP WITH THE PART TO FIX THAT LIFT-GATE ISSUE. THIS WAS IN SEPTEMBER. LETTER FROM FORD SAID TO GO AT THE END OF NOVEMBER; I WENT BUT WAS TOLD TO JUST STOP USING GLASS-LIFT AND TO OPEN THE ENTIRE REAR DOOR. STILL UNDER WARRANTY THEN. DECEMBER COMES, I TRAVEL TO SHREVEPORT FOR CHRISTMAS, GET THERE AND NOTICE THE CRACK UNDER THE LIFT-GLASS NEXT TO EMBLEM. UPON RETURNING HOME, I WENT TO BUDDY JONES FORD (SAME AS OTHER VISITS/PLUS BOUGHT TRUCK THERE). I WAS TOLD THEN THAT THERE WAS NOTHING THEY WOULD DO ABOUT THE CRACK BECAUSE MY WARRANTY HAD EXPIRED. I BELIEVE THAT IF THE RECALL ISSUE HAD BEEN ADDRESS WHEN I WENT THERE ON THE TWO PREVIOUS VISITS, THE NOW CRACKED BODY PART WOULD HAVE BEEN FIXED AS IT NEEDS REMOVING TO PROPERLY FIX THE LIFT-GATE. ON COMPLAINING TO FORD'S CUSTOMER SERVICE ABOUT THE CRACK I WAS TOLD THAT THE $50.00 UP FRONT PAYMENT TO REPAIR THE CRACKED PART WAS GENEROUS. THE $50.00 CO-PAY CAME ABOUT AFTER NUMEROUS EMAILS, PHONE CALLS, AND DEALER VISITS TO COMPLAIN.*AK
TIRES PROBLEM
- Date Of Incident: 2004-12-30
- VIN: 1MEFM55S72G
- Components: TIRES
- Summary: I LEFT MY AUTOMOBILE, 2002 MERCURY SABLE, AT THE DEALERSHIP FOR ITS 25,000 MILE MAINTENANCE AND ASKED THEM TO LOOK AT THE FRONT END AS IT WAS SHIMMERING OVER 40 MPH. I WAS TOLD THAT ALL FOUR TIRE WALLS WERE CRACKING AND THAT THE TIRES HAD TO BE REPLACED AT MY COST LESS ALLOWANCE. I WAS FURIOUS AND CALLED SEVERAL PEOPLE AT THE DEALERSHIP AND THE TIRE COMPANY TO COMPLAIN. THE TIRE COMPANY TOLD ME THAT CRACKED SIDEWALLS WERE COVERED IN THE WARRANTY AND IF IT WAS NOT THE TIRES SHOULD BE REPLACED AT NO COST TO ME. THE DEALERSHIP TOLD ME THIS WAS NOT COVERED YET AFTER I CALLED THE TIRE COMPANY THE SAID THAT SOME OF THE MANAGEMENT PEOPLE AT THE DEALERSHIP LEARNED OF MY PROBLEM AND GAVE THE SERVICE DEPARTMENT ORDERS TO REPLACE THE TIRES AT NO COST WITHOUT CALLING THE TIRE COMPANY. THEY ALSO SPECIFIED THAT THE TIRES WOULD HAVE TO BE SHIPPED BACK TO FORD MOTOR COMPANY. THE WHOLE THING SMELLS OF A COVER-UP BECAUSE OF THE IMMEDIATE TURN AROUND AT THE DEALERSHIP WHEN I MENTIONED A LAWSUIT. ALL FOUR OF THESE TIRES COULD HAVE BLOWN ONE AT A TIME OR TOGETHER CAUSING INJURY AND I DO NOT FEEL GOOD ABOUT THIS. *AK
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2004-10-27
- VIN: KMHJF24M5TU
- Components: UNKNOWN OR OTHER
- Summary: I RECENTLY HAD MY BACK HALFWAY HATCH ON MY 2002 MERCURY MOUNTAINEER TO FALL ON ITS ON FROM NO APPARENT REASON. I TOOK MY CAR TO THE DEALERSHIP, UPON TALKING WITH THE CUSTOMER SERVICE SPECIALIST'S WAS SAID IT WOULD HAVE TO BE AN OUT OF POCKET REPAIR. HOWEVER THIS HAD HAPPEN AT NO FAULT TO ME. I BELIEVE THAT IT IS A WARRANTY ISSUE AND SHOULD BE REPLACED WITH NO CHARGE TO ME. THE CSS ALSO SAID IT WOULD PROBABLY COST ME RIGHT AT 5 TO 6 HUNDRED DOLLARS. I EVEN HAD PURCHASED AN EXTENDED WARRANTY BUT IT SEEMS TO BE A LITTLE USELESS. PLEASE HELP. THANKS. P.S. I AM NOT CERTAIN ABOUT THE EXACT DAY OF THE BREAKAGE BUT IT WAS NEAR THE FOLLOWING DAY. *NM
LATCHES/LOCKS/LINKAGES PROBLEM
- Date Of Incident: 2004-12-08
- VIN: 4M2ZU86E02Z
- Components: LATCHES/LOCKS/LINKAGES
- Summary: FORD WILL NOT PROVIDE ANY INFORMATION AT THEIR 1-866-436-7332 NUMBER REGARDING THE CURRENT STATUS OF WHEN PARTS WILL BE AVAILABLE FOR RECALL # 04S20 - MERCURY MOUNTAINEER REAR LIFTGATE WINDOW. THE LETTER SENT IN EARLY OCTOBER SAID THE PARTS WOULD BE AVAILABLE IN LATE NOVEMBER. TWICE WHEN I ASKED TODAY TO SPEAK TO A SUPERVISOR, I WAS PUT ON HOLD & DISCONNECTED. *JB
Negative 2002 Mercury Villager car reviews
Positive 2002 Mercury Villager car reviews
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This is my second one and I've had good luck with both. The gas mileage is good for a minivan and I don't have any issues with the cargo space. Although, I did have some electrical problems with my '97. Additionally, the middle seats can be quite heavy to remove.
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This mini-van is excellent and comes with all the bells and whistles, but won't break the bank. You can get a great deal on it because it's the last year they're making it. It's the type of vehicle that you don't have to pay sticker price for, unlike some other brands. This is our second Villager - our other one was a '93 and it never had any problems.
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I've owned 5 Mercury Villagers, starting with a 1995 nautica version. They are the best vehicle Ford ever made, which is why I keep buying them. This one has 115,000 miles and is in excellent condition, just like my previous ones. My first one is still on the road and I'm happy to say that the friend I sold it to is still a friend. It's a shame that Ford and Nissan couldn't work out their joint venture, as Ford would still be in the mini-van market and have a greater market share. If Ford had incorporated some of the features of the Villager in the Windstar, they would have sold a bunch more of them. I love my Villager and will drive it until it drops since I can't buy another.
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I am so glad to hear that you are enjoying your Villager van! Before purchasing one myself, I asked many Villager owners what they thought of their van and I did not hear a single negative comment. It's surprising to me that the editor ratings aren't better, but I can assure you that you made a great choice!
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The Mercury Villager is a great minivan. You've owned three, a 1996 GS model, a 1998 Multi-Sport model, and now a 2002 Estate model. They have been good to you. It's too bad Mercury is going to stop making them. They are comfortable, quiet, and kind of neat-looking. Nissan did a good job of designing them.
Additional sources
More sources of information about 2002 Mercury Villager problems:
2002 Mercury Villager Problems and Complaints - 4 Issues
Top 2002 Mercury Villager Problems · No Start, Engine Stalls. 66 people have reported this · Fuel Injectors May Fail and Cause Drivability Concerns. 42 people ...
Common 2002 Mercury Villager Problems: Expert Q&A
Jul 22, 2014 ... Was this answer helpful? up Yes. down No. Finish.
Mercury Villager Problems and Complaints - 5 Issues
Top Mercury Villager Problems · No Start, Engine Stalls · Fuel Injectors May Fail and Cause Drivability Concerns · Exhaust Manifold Can Warp and Cause the Studs to ...
Mercury Villager 2002: Q&A on Fuse Box, Fuel Pump Reset ...
Mar 28, 2014 ... Re-connected the battery, put key in, held breath, turned ....NOTHING. Same as before. Im at a loss. What is the problem? Post note - I did see ...
Help diagnosing 2002 Mercury Villager - Maintenance/Repairs - Car ...
Jun 3, 2019 ... All the info is below. Vehicle: 2002 Mercury Villager 3.3 L V-6. Problem Description: PO300 Random/Multiple Cylinder Misfire detected; Low ...
Other years of Mercury Villager
Are you having problems with your 2002 Mercury Villager?
Rocio Stroman 2024-08-18
Spacious, easy driving, no blind spots.
Luigi Prohaska 2024-06-23
Retirement for the villager comes none too soon. It seems that the minivan lacks the features and refinement of other models. Unfortunately, reliability has been the biggest shortcoming. This is a perfect example of Ford's fall from grace in recent years. Problems include a loss of brakes, transmission issues, and relentless rattles and squeaks. The interior materials have a cheap look of an economy car, certainly not what you would expect in an upscale Mercury.