2011 Mercury Mariner problems
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Common 2011 Mercury Mariner problems
The Mercury Mariner, produced from 2005 to 2011, is a compact crossover SUV that shares many components with the Ford Escape. While generally well-received, the Mariner has some common issues that owners should be aware of.
One common issue across all models and years is engine oil leaks. These can be caused by worn gaskets, damaged seals, or a cracked oil pan. Regular maintenance, including changing the oil and oil filter, can help prevent these leaks. If a leak is detected, it is important to address it promptly to avoid further damage or safety risks.
Suspension problems are another common issue with the Mariner. These can include worn out shock absorbers, strut failure, or ball joint failure. Regular inspections and maintenance can help catch and address these issues early on.
Fuel system issues are also common in the Mariner. These can include fuel pump failure or corrosion of the fuel tank. Regular inspections and maintenance can help prevent these issues, and it is important to address any warning signs, such as strange noises or warning lights on the dashboard, as soon as they appear.
The first-generation Mariner (2005-2007) had problems with ignition coils, spark plugs, and transmission shudder.
In addition to these common issues, the Mariner has also had several recalls. One recall affected certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles, which had a steering torque sensor that may not be able to properly detect driver steering input. This could result in the removal of Electric Power Steering (EPS) assist.
To prevent these issues from occurring, it is important to perform regular maintenance on your Mercury Mariner. This includes changing the oil and oil filter regularly, inspecting the suspension system, and replacing worn parts as needed. It is also important to address any warning signs, such as strange noises or warning lights on the dashboard, as soon as they appear. With proper care and attention, the Mercury Mariner can continue to provide reliable transportation for many years.
What years should you avoid Mercury Mariner?
Using the same PainRank™ system we've determined that you're better off avoiding the 1st generation (2005–2007).
- 2nd Generation Mariner. Years 2008–2011 Reliability 26th out of 28 PainRank™ 10.32 Complaints 113.
- 1st Generation Mariner. Years 2005–2007 Reliability 27th out of 28 PainRank™ 11.15 Complaints 53.
How many miles does a Mercury Mariner last?
We had this car last us over 300,000 miles. We put it through a lot of work in a decade because we were a single-car family and made quite a few road trips in it around the country. We had to replace the transmission around 220,000 miles and did some front end work after that.
Are Mercury Mariners a good vehicle?
The Mercury Mariner received mixed reviews from owners and good scores from users, with a reliability rating of 3.7 out of 5.0 on RepairPal. Some of the most common problems of the Mercury Mariner include steering shaft issues, power steering failure, transmission failure, and blower motor problems.
Are Mercury Mariners expensive to maintain?
The annual maintenance cost of a Mercury Mariner is $497. Repair and maintenance costs vary depending on age, mileage, location and shop.
What years should you avoid Mercury Mariner?
Using the same PainRank™ system we've determined that you're better off avoiding the 1st generation (2005–2007).
- 2nd Generation Mariner. Years 2008–2011 Reliability 26th out of 28 PainRank™ 10.32 Complaints 113.
- 1st Generation Mariner. Years 2005–2007 Reliability 27th out of 28 PainRank™ 11.15 Complaints 53.
How many miles does a Mercury Mariner last?
We had this car last us over 300,000 miles. We put it through a lot of work in a decade because we were a single-car family and made quite a few road trips in it around the country. We had to replace the transmission around 220,000 miles and did some front end work after that.
Are Mercury Mariners a good vehicle?
The Mercury Mariner received mixed reviews from owners and good scores from users, with a reliability rating of 3.7 out of 5.0 on RepairPal. Some of the most common problems of the Mercury Mariner include steering shaft issues, power steering failure, transmission failure, and blower motor problems.
Are Mercury Mariners expensive to maintain?
The annual maintenance cost of a Mercury Mariner is $497. Repair and maintenance costs vary depending on age, mileage, location and shop.
2011 Mercury Mariner car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Mercury Mariner problems, we found that the most common problems with these 2023 model year vehicles are:
- Power train problems
- Fuel/propulsion system problems
- Steering problems
- Vehicle speed control problems
- Engine problems
The graph below shows statistics for all 2011 Mercury Mariner vehicle components and the number of complaints received.
Latest 25 complaints 2011 Mercury Mariner
The NHTSA has received 83 complaints about various vehicle components related to the 2011 Mercury Mariner. Below are the 25 most recent complaints reported for 2011 Mercury Mariner vehicles.
FUEL SYSTEM, GASOLINE PROBLEM
- Date Of Incident: 2023-09-22
- VIN: 4M2CN8B74BK
- Components: FUEL SYSTEM, GASOLINE
- Summary: The contact owns a 2011 Mercury Mariner. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and failed to accelerate above 10 MPH. The contact was able to pull to the shoulder of the roadway, after which the vehicle stalled. After restarting the vehicle, the vehicle briefly returned to normal functionality, but the failure reoccurred. The vehicle was taken to an independent mechanic, who diagnosed a failure with the throttle body. The vehicle was not repaired. After investigating the failure, the contact related it to Customer Satisfaction Program 13N03, but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 116,000.
STEERING PROBLEM
- Date Of Incident: 2023-07-03
- VIN: 4M2CN9HG8BK
- Components: STEERING
- Summary: The contact owns a 2011 Mercury Mariner. The contact stated while entering a fast-food drive-thru, the power steering warning light illuminated, and the steering wheel became difficult to turn. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V284000 (Steering) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 125,000.
STEERING PROBLEM
- Date Of Incident: 2023-01-10
- VIN: 4M2CN9HG4BK
- Components: STEERING
- Summary: While my wife was driving the vehicle, the power assisted steering failed and produced a "power assist fault code" on the display. The car became too hard for a 74 year old woman to be able to steer. I took the car to the Ford dealer near me who confirmed it was the steering torque sensor had failed and needed to order in one and would cost $600 to replace. I did a VIN search on your data base, but it didn't show any recalls for this problem. However a google search showed a recall for my vehicle make, model and date of manufacturer and part of the Ford 14SO5 recall. The information on your web site shows that Mercury Mariners manufactured prior to Sept.11, 2010 were affected. Mine was manufactured in August of 2010. According to the Ford notices as published on your web site my car should be part of that recall and should receive a software update that would prevent the steering assist from being turned off. The Ford dealer is refusing to do the update and sensor replacement for free since that recall doesn't show up under my VIN. Its funny, because my car is doing the exact thing the recall was for and fits the vehicle description and date of manufacture to qualify.
STEERING PROBLEM
- Date Of Incident: 2021-12-01
- VIN: 4M2CN8H74BK
- Components: STEERING
- Summary: The contact owns a 2011 Mercury Mariner. The contact stated that the steering wheel was difficult to turn. The contact stated that the steering wheel was spinning in circles. The vehicle was taken to the local dealer where it was diagnosed that the steering column needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The failure mileage was approximately 200,732.
STEERING PROBLEM
- Date Of Incident: 2022-02-21
- VIN: 4M2CN9HG5BK
- Components: STEERING
- Summary: The contact owns a 2011 Mercury Mariner. The contact stated that while driving at various speeds, the steering wheel became difficult to turn in either direction. After turning off the vehicle and restarting the engine, the vehicle would operate normally. The vehicle was taken to and independent mechanic who diagnosed that the steering shaft torque sensor was faulty and need to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 14V284000 (Steering). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 140,000. THE CONSUMER STATED THE DIAGNOSTIC TROUBLE CODE WAS B2278. THE CONUSMER STATED DUE TO THE VEHICLE EXPERIENCING THE SAME FAILURE DETAILED IN THE RECALL NOTICE, THAT THE VEHICLE SHOULD BE INCLUDED IN THE RECALL.
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2018-05-20
- VIN: 4M2CN8HG1BK
- Components: FUEL/PROPULSION SYSTEM
- Summary: The fuel system is not working properly.I’m scared to drive it anymore.i can’t even put gas in it.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2021-08-26
- VIN: 4M2CN8HGXBK
- Components: UNKNOWN OR OTHER
- Summary: This car has excessive under body rust under all the wheels wells. I was just told that my car would not pass a State Inspection because the on the front drivers side there is a bracket that holds up the engine is almost totally gone. I have read and over that this vehicle has a known rust and corrosion issue and Mercury/Ford has not been made responsible. I bought this car from a Ford Dealer in Aberdeen, MD used in 2018 and made them aware that I noticed rust on the rear wheel panels. They told me there is no recall however now I am not in a position to purchase or fix the entire under carriage of this vehicle. And I do not feel safe that an important bracket supporting the engine is totally rusted out.
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2021-04-02
- VIN: 4M2CN9HG5BK
- Components: FUEL/PROPULSION SYSTEM
- Summary: When I put gas in my car i smell it while driving like it’s leaking and it say on my dash board check fuel inlet
STEERING PROBLEM
- Date Of Incident: 2020-12-02
- VIN: 4M2CN8HG8BK
- Components: STEERING
- Summary: I'M VERY UPSET AND ON THE VERGE OF TEARS! MY STEERING WHEEL SUDDENLY LOCKED ON ME! I ALMOST WRECKED! THIS HAS HAPPENED A FEW TIMES & I HAVE NO WARNING LIGHT ON MY DASHBOARD
STEERING PROBLEM
- Date Of Incident: 2020-09-01
- VIN: 4M2CN9HG3BK
- Components: STEERING
- Summary: TL* THE CONTACT OWNS A 2011 MERCURY MARINER. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED INTERMITTENT POWER STEERING ASSIST FAILURE WITH AN UNKNOWN WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THERE WAS A RECALL ON THE VEHICLE FOR THE POWER STEERING ASSIST FAILURE. THE VEHICLE WAS THEN TAKEN TO BRIGHT BAY LINCOLN, INC. (1174 SUNRISE HWY, BAY SHORE, NY 11706) AND NEWINS BAY SHORE FORD (219 W MAIN ST, BAY SHORE, NY 11706) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE CONTACT ALSO CALLED HASSETT FORD (3530 SUNRISE HWY, WANTAGH, NY 11793, (516) 785-7800) AND WAS PROVIDED THE SAME INFORMATION AS THE OTHER DEALERS. THE MANUFACTURER HAD WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2020-10-10
- VIN: 4M2CN9BG6BK
- Components: UNKNOWN OR OTHER
- Summary: FRONT LOWER SUB FRAME RUST THROUGH IN ARIA UNDER A/C , CLOSE TO POINT OF BRAKING . SEAMS TO BE A COMIN PROBLEM AS MY REPAIR SHOP SAID THEY REPLACE THREE OR FOUR A YEAR . SOME HAVE BROKEN WHILE ON ROAD CAUSING STEERING PROBLEMS .THIS APPARENTLY HAPPENS WHEN THE VEHICLES ARE ABOUT TEN YEARS OLD .# FOUND ON INSPECTION .
STEERING PROBLEM
- Date Of Incident: 2019-03-01
- VIN: 4M2CN8HG1BK
- Components: STEERING
- Summary: TL* THE CONTACT OWNS A 2011 MERCURY MARINER. WHILE DRIVING 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS TAKEN TO K C MOTORSPORTS (LOCATED AT 2401 E 11TH ST, TULSA, OK 74104, (918) 599-0066) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 170,000.
POWER TRAIN,EQUIPMENT PROBLEM
- Date Of Incident: 2018-09-26
- VIN: 4M2CN9HG3BK
- Components: POWER TRAIN,EQUIPMENT
- Summary: 2011 MERCURY MARINER. CONSUMER WRITES IN REGARDS TO THROTTLE BODY WARRANTY EXTENSION. *LD *TR
STEERING PROBLEM
- Date Of Incident: 2018-11-15
- VIN: 4M2CN8HG9BK
- Components: STEERING
- Summary: TL* THE CONTACT OWNS A 2011 MERCURY MARINER. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING ABILITY BECAME VERY DIFFICULT. THE CONTACT DECREASED THE SPEED AND DROVE HOME. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.
FUEL SYSTEM, GASOLINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2018-01-01
- VIN: 4M2CN9BGXBK
- Components: FUEL SYSTEM, GASOLINE,FUEL/PROPULSION SYSTEM
- Summary: TL* THE CONTACT OWNS A 2011 MERCURY MARINER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LOUDON MOTORS FORD (3476 UNION AVE SE, MINERVA, OH 44657, (330) 868-2277) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
FUEL SYSTEM, GASOLINE PROBLEM
- Date Of Incident: 2017-01-01
- VIN: 4M2CN9HG7BK
- Components: FUEL SYSTEM, GASOLINE
- Summary: TL* THE CONTACT OWNS A 2011 MERCURY MARINER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JANUARY OF 2017. THE CONTACT SPOKE WITH OURISMAN FORD & LINCOLN (6129 RICHMOND HIGHWAY, ALEXANDRIA VA, 22303, (703) 660-9000) SEVERAL TIMES CONCERNING PART AVAILABILITY. THE DEALER STATED THAT PARTS WERE UNAVAILABLE FOR THE REPAIR. THE DEALER INFORMED THE CONTACT TO CALL BACK IN TWO WEEKS. THE CONTACT CALLED BACK IN TWO WEEKS AND WAS INFORMED THAT PARTS WERE STILL UNAVAILABLE. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE MANUFACTURER INFORMED THE CONTACT THAT THE SITUATION CONCERNING PART AVAILABILITY WAS ESCALATED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT *JS
STEERING PROBLEM
- Date Of Incident: 2018-04-12
- VIN: 4M2CN9HG7BK
- Components: STEERING
- Summary: REGARDING: NHTSA RECALL NUMBER 14V-284, FORD RECALL NUMBER 14S05 ELECTRIC POWER STEERING THE RECALL INSTRUCTIONS TO DEALERS CALL FOR A SIGNAL TEST AND EITHER REPROGRAMMING A SENSOR OR REPLACING THE TORQUE SENSOR BASED ON THE RESULTS. IT ALSO CALLS FOR REPLACING THE TORQUE SENSOR UPON FAILURE IF THE FAILURE OCCURRED BEFORE THE VEHICLE HAD THE RECALL SENSOR PERFORMED. THE RECALL INSTRUCTIONS TO DEALERS ALSO TELLS THEM THAT A TORQUE SENSOR THAT FAILS AFTER THE REPROGRAMMING WAS DONE IS NOT COVERED BY THE RECALL. THE PURPOSE OF THE SENSOR REPROGRAMMING WAS TO INITIATE A WARNING IN THE DRIVER CONTROL CENTER UPON IMMINENT SENSOR FAILURE, BUT DOES NOTHING TO FIX, REPAIR OR REPLACE THE DEFECTIVE PART. I HAD THE DEALER PERFORM THE TEST AND SOFTWARE UPGRADE AND WAS UNDER THE MISTAKEN IMPRESSION THAT THE RECALL WAS TO ACTUALLY REPLACE THE STATISTICALLY FAULTY PART , AND NOT JUST A POTENTIAL WARNING. THE ELECTRIC POWER STEERING ON MY VEHICLE FAILED ON 4-12-2018 AND, INCIDENTALLY, I DID NOT GET A WARNING ON THE DRIVER INFORMATION CENTER BEFORE THE FAILURE; SO THE REPROGRAMMING DID NOTHING FOR MY VEHICLE. MY QUESTION IS WHY IS FORD/MERCURY NOT REQUIRED TO REPLACE THE FAILED SENSORS THAT ARE THE SUBJECT OF THE RECALL? I UNDERSTAND FORD NOT BEING REQUIRED TO REPLACE SENSORS THAT MIGHT FAIL BUT GIVING DRIVERS NOTICE OF IMMINENT FAILURE, BUT FORD SHOULD BE REQUIRED TO REPLACE SENSORS THAT DO FAIL EVEN AFTER THE REPROGRAMMING BECAUSE THE REPROGRAMMING IS NOT INTENDED TO FIX THE PROBLEM JUST WARN DRIVERS. THE SENSOR REPLACEMENT IS NEARLY A $2000 REPAIR THAT I BELIEVE SHOULD BE COVERED BY THE RECALL. CAN THE NHTSA EXPLAIN THE RATIONAL FOR NOT REQUIRING FORD TO ACTUALLY FIX THE DEFECT THAT CAUSES A SERIOUS HAZARD?
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2018-02-02
- VIN: 4M2CN9HG4BK
- Components: FUEL/PROPULSION SYSTEM
- Summary: TL* THE CONTACT OWNS A 2011 MERCURY MARINER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MANISTEE FORD IN MANISTEE, MICHIGAN) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
VISIBILITY/WIPER PROBLEM
- Date Of Incident: 2018-04-17
- VIN: 4M2CN9H71BK
- Components: VISIBILITY/WIPER
- Summary: GOT HOME FROM SHOPPING, FIANCEE WAS GETTING THE REST OF THE GROCERIES. SHE CLOSED THE TRUNK NORMALLY, NEVER SLAMMING OR ANYTHING, AND THE ENTIRE REAR WINDSHIELD SHATTERED AND FELL TO THE GROUND. LUCKILY, NO ONE WAS INJURED, BUT SHE COULD HAVE BEEN SERIOUSLY INJURED IF ONE OF THE LARGE PIECES HAD FELL ON HER OR A SHARD COULD'VE FLOWN IN HER EYES. A WINDSHIELD SHOULD NOT SHATTER AND EXPLODE FROM NORMAL USE, THIS IS CLEARLY DEFECTIVE AND I WILL BE IN DIRECT CONTACT WITH THE MANUFACTURER. IT IS MY BELIEF THAT THE HYDRAULIC PUMPS RESPONSIBLE FOR HOLDING THE WINDSHIELD UP WHEN IT IS OPENED SOMEHOW MALFUNCTIONED AND PUSHED ON THE WINSHIELD TOO HARD WHEN IT CLOSED, RESULTING IN THE COMPLETE SHATTERING OF THE WINDSHIELD.
STEERING PROBLEM
- Date Of Incident: 2018-02-23
- Components: STEERING
- Summary: WHILE DRIVING ON I90, RECENTLY NOTICED NOISE IN STEERING COLUMN WHICH HAS GOTTEN PROGRESSIVELY WORSE AND STEERING WHEEL NOW SHAKES. TAKEN TO FORD DEALER WAS TOLD IT WAS ATORQUE ANGLE STEERING SENSOR. FIX ABOUT $500 UNLESS THE STEERING COLUMN IS BROKEN! FIX THEN 1530. HOW DOES A STEERING COLUMN BREAK? RECALL 14S05 FOR STEERING PROBLEM. SUPPOSEDLY IF THIS WAS FIXED FORD IS RELEASED FROM ANY RECALL DEALING WITH STEERING IF IT HAS BEEN REPLACED. APPARENTLY FORD OMITTED THIS INFO FROM THE PUBLIC JUST WONDERED IF I HAVE ANY RECOURSE TO RESOLVE THIS. FORD DEALER SAYS NO RECALL. FORD COMPANY SAYS THIS IS NOT UNDER RECALL AS I HAD PRIOR RECALL TAKEN CARE OF. THERE ARE NUMEROUS OTHER COMPLAINTS REGARDING THIS VEHICLE AND THE SAME EXACT PROBLEM WITH THE EXACT SAME OUTCOME. I HAVE HAD OTHER PROBLEMS WITH FORD PRODUCTS RESULTING IN HOSPITALIZATION AND HAVEN'T DONE ANYTHINGG I CAN NOT ALLOW THIS ONE TO GO UNNOTICED. THANK YOU
STEERING PROBLEM
- Date Of Incident: 2018-04-02
- VIN: 4M2CN9BG5BK
- Components: STEERING
- Summary: FORD HAS NOT FIXED THE ISSUE! VEHICLE WAS TAKEN IN DO YOU DO RECALL MY PREVIOUS OWNER AND ONLY SOFTWARE WAS UPDATED PERTAINING TO THE POWER STEERING RECALL. IT IS NOT A SOFTWARE UPDATE ISSUE. THE TORQUE SENSOR MUST BE REPLACED. FORD WILL NOT COVER NOR REIMBURSE THIS ISSUE. MANY OTHER CUSTOMERS ARE HAVING THIS EXACT SAME PROBLEM. THE POWER STEERING ASSIST GOES OUT WITHOUT WARNING AND MAKES THE VEHICLE VERY DANGEROUS TO DRIVE. I WAS DRIVING MY VEHICLE THIS MORNING AND OUT OF NOWHERE THE TURNING BECAME VERY DIFFICULT. *TR
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2018-01-01
- VIN: 4M2CN9HG8BK
- Components: FUEL/PROPULSION SYSTEM
- Summary: RECALL IS ALWAYS BACK ORDERED
STEERING PROBLEM
- Date Of Incident: 2018-01-23
- VIN: 4M2CN9HG4BK
- Components: STEERING
- Summary: TL* THE CONTACT OWNS A 2011 MERCURY MARINER. WHEN THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE, THE STEERING WHEEL FAILED TO TURN AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS ONCE REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE RECALL WAS A ONE TIME REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2016-10-24
- VIN: 4M2CN9HG1BK
- Components: FUEL/PROPULSION SYSTEM
- Summary: TL* THE CONTACT OWNS A 2011 MERCURY MARINER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BEAU TOWNSEND FORD LINCOLN AT (937) 898-5841 (LOCATED AT 1020 W NATIONAL RD, VANDALIA, OH 45377) WHERE AN APPOINTMENT WAS SCHEDULED TWICE. AFTERWARDS, THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2018-01-25
- VIN: 4M2CN8HG9BK
- Components: UNKNOWN OR OTHER
- Summary: JUST BOUGHT THIS VEHICLE 1/25/2018. IT HAS A MOLDY SMELL. HOW CAN I TELL IF IT IS A FLOOD VEHICLE? IT ALSO HAS A AIR LEAK IN THE FRONT WINDSHIELD, THAT I CAN HEAR, WHEN DRIVING. THIS VEHICLE, WAS FROM LOUISIANA. I WILL CONTACT THE DEALER, MONDAY MORNING ABOUT THE WINDSHIELD.
2011 Mercury Mariner recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 3 recalls for different components of the 2011 Mercury Mariner.
- Manufacturer: Ford Motor Company
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
- Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy: Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
- Manufacturer: Timken Company
- Components: SUSPENSION:FRONT:WHEEL BEARING
- Summary: The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have incorrect dimensions of a 42mm bore, 76mm outer dimension, and 39mm width, instead of a 42mm bore, 78mm outer dimension and a 45mm width.
- Consequence: Use of an incorrectly sized wheel bearing can adversely affect the braking and steering of the vehicle, increasing the risk of a crash.
- Remedy: Timken has begun notifying distributors who will offer purchasers replacement wheel bearings, free of charge. The recall began on May 21, 2015. Owners may contact Timken customer service at 1-866-984-6536.
- Manufacturer: Ford Motor Company
- Components: STEERING:ELECTRIC POWER ASSIST SYSTEM
- Summary: Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
- Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
- Remedy: Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Negative 2011 Mercury Mariner car reviews
Positive 2011 Mercury Mariner car reviews
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I love the car, but I always find dealing with dealerships and mechanics frustrating and contentious. It's just one of those things, isn't it?
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This car was actually our number two choice. We had picked out a JGC to purchase but kept getting the run around from the Jeep dealership. All I can say is, thank goodness they tried to hose us. We got a much better vehicle, with more options, and better overall quality, for a heck of a lot less money. We are sold on Ford products for life. Thank you, Bob Howard Ford of Okc! I will never stray to GM or Chrysler again.
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Hi there! I noticed that you have a 2011 i4 premier and you're not afraid to push that engine to its limits on the highway. It's great to hear that you're still getting decent gas mileage even when driving at high speeds. I also wanted to mention that using premium fuel on road trips can be a smart choice. Thanks for sharing your experience!
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4 Cylinder was surprisingly powerful and very quiet on the highway. It has a lot of hauling capacity and gets over 30 mpg, which is a real treat. Overall, it's a great little SUV that's fun to drive and easy on gas.
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This SUV has been a reliable and steady companion for me for the past four years. Although the fit and finish are not the best and the silver color may not be the most eye-catching, it is a solid vehicle that I can count on. The entertainment system could use some improvement as the radio (whether Sirius XM or AM/FM) tends to cut in and out, even in wide open spaces. Additionally, the leather interior seats have darkened for some reason, which is quite odd considering that I am an office worker who takes pride in hygiene. Despite these minor issues, I feel safe in the vehicle and its ride is smooth enough, although road noise can be noticeable at times. I have had to replace the tires every 18 months, even with rotating them and not putting many miles on each year. The dealership has been unable to determine the cause, but I still trust in the vehicle's overall performance.
Additional sources
More sources of information about 2011 Mercury Mariner problems:
2011 Mercury Mariner Problems and Complaints - 8 Issues
Problem with your 2011 Mercury Mariner? Our list of 8 known complaints reported by owners can help you fix your 2011 Mercury Mariner.
My 2011 Mercury Mariner has started cutting off when ideling or ...
Sep 14, 2023 ... Ok, since the battery was replaced, the throttle body may be dirty and need to be cleaned. That can cause idle issues and stalling when coming ...
Mercury Mariner Reliability and Common Problems - In The Garage ...
Sep 15, 2023 ... The Mercury Mariner received mixed reviews from owners and good scores from users, with a reliability rating of 3.7 out of 5.0 on RepairPal.
Common Problems with 2010 Mercury Mariner Hybrid - Expert Q&A
Aug 27, 2020 ... How to diagnose problem starting 2010 mercury mariner hybrid. It takes sometimes 5 tries before starting. 2010 mercury - Answered by a ...
2011 Mercury Mariner Problems | Kelley Blue Book
How reliable is the 2011 Mercury Mariner? See the most common repairs performed and learn if your vehicle is at risk for major repairs in the next 12 ...
Other years of Mercury Mariner
Are you having problems with your 2011 Mercury Mariner?
Loy Rolfson 2024-11-14
I got this vehicle after driving a Mountaineer for 6 years. While the Mariner was a little disappointing in comparison, I did get a great deal on it. The gas mileage and comfort are both okay, but the drive can be a bit noisy at times. Unfortunately, even though I got the 'flex fuel' model, I haven't been able to find any flex fuel in my area of the country. It's a bit frustrating, but overall I'm still happy with my purchase.
Clement Lebsack 2024-09-17
In November 2009, I purchased a Mercury Mariner. Unfortunately, in January, the car began to make a squealing noise when started in certain temperatures. Despite taking the car back to the dealer four times and contacting Ford customer care, the issue remains unresolved. However, I am confident that a solution can be found and I will continue to pursue a resolution. It is important to me that my vehicle operates smoothly and I am willing to take the necessary steps to ensure that it does.