Mercury Mariner problems
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Mercury Mariner model years
Common Mercury Mariner problems
The Mercury Mariner, a compact crossover SUV manufactured between 2005 and 2011, has been known to have several common problems. These issues have been reported by owners and have been compiled from various sources, such as CarComplaints.com and the CarParts.com blog.
- Transmission Failure: Transmission failure is a common problem with the Mercury Mariner, with the 2006 model year being particularly affected. This issue has an average cost to fix of $3,700 and an average mileage of 48,000 mi. Transmission failure can lead to a variety of problems, including difficulty shifting, slipping, and a complete loss of drive power.
- Blower Motor Problems: Blower motor problems have also been reported with the Mercury Mariner. This issue can affect the vehicle's heating and cooling system, making it difficult to maintain a comfortable temperature inside the vehicle.
- Cooling Pump Failure: Many owners of hybrid Mercury Mariners have reported that the cooling pump failed. This problem can lead to overheating and can potentially cause damage to other components of the vehicle's hybrid system.
These common problems with the Mercury Mariner can lead to costly repairs and can affect the vehicle's overall reliability. It is important for owners to stay aware of these issues and to address them promptly to ensure the safety and longevity of their vehicle.
What year to avoid Mercury Mariner?
Mariner Generations
The Mariner has 2 generations, each with their own issues. Using the same PainRank™ system we've determined that you're better off avoiding the 1st generation (2005–2007).
Is a Mercury Mariner a reliable vehicle?
The Mercury Mariner received mixed reviews from owners and good scores from users, with a reliability rating of 3.7 out of 5.0 on RepairPal. Some of the most common problems of the Mercury Mariner include steering shaft issues, power steering failure, transmission failure, and blower motor problems.
What are common problems with Mercury?
Depending on the type and amount, exposures to mercury can damage the nervous system, kidneys, liver and immune system. Breathing mercury vapors can harm the nervous system, lungs and kidneys. Mercury vapors can pass easily from the lungs to the bloodstream.
Are Mercury mariners expensive to maintain?
Mercury Mariner Repair & Maintenance Costs
The annual maintenance cost of a Mercury Mariner is $497. Repair and maintenance costs vary depending on age, mileage, location and shop.
Percentage distribution of complaints by Mercury Mariner years
We have researched Mercury problems and analysed all the complaints filed against Mercury Mariner cars and compiled the top 5 most problematic Mercury Mariner model years:
- Mercury Mariner 2008
- Mercury Mariner 2009
- Mercury Mariner 2010
- Mercury Mariner 2011
- Mercury Mariner 2005
Below you can see the percentage distribution of known problems by Mercury Mariner model years.
Distribution of the number of complaints by Mercury Mariner years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Mercury Mariner car problems categorized by type of issue
After analysing all complaints related to Mercury Mariner , it was concluded that the most common issues with these cars are:
- Steering problems
- Power train problems
- Vehicle speed control problems
- Engine problems
- Fuel/propulsion system problems
The graph below shows statistics for all Mercury Mariner vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Mariner model years
A total of 35 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Mariner model years
There were a total of 2 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Mariner model years
There were a total of 36 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 1280 complaints about various vehicle components related to the Mercury Mariner . Below are the 25 most recent complaints reported for Mercury Mariner vehicles.
Latest 25 complaints
Mercury Mariner 2008
- Date Of Incident: 2024-10-20
- Date Complaint: 2024-10-22
- VIN: 4M2CU97158K
- Components: STEERING
- Summary: The contact owns a 2008 Mercury Mariner. The contact stated upon starting the vehicle, the steering wheel was significantly difficult to turn. There was no warning light illuminated. The vehicle was towed to an independent mechanic, where the contact was informed that the electric power steering had failed. The mechanic determined that the failure was related to NHTSA Campaign Number: 14V284000 (Steering). The dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 104,392.
Mercury Mariner 2009
- Date Of Incident: 2024-10-03
- Date Complaint: 2024-10-04
- VIN: 4M2CU87759K
- Components: STEERING
- Summary: The contact owns a 2009 Mercury Mariner. The contact stated that while her son was driving at various speeds, the vehicle intermittently experienced a loss of power steering assist. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 14V284000 (Steering); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 170,000.
Mercury Mariner 2009
- Date Of Incident: 2024-09-03
- Date Complaint: 2024-10-02
- VIN: 4M2CU97G99K
- Components: STEERING
- Summary: The power steering on my vehicle has failed and the repair shop stated there is an expired recall for the steering on this vehicle from 2014. I bought my vehicle (2009 Mercury Mariner) 1 year ago. VIN: [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mercury Mariner 2009
- Date Of Incident: 2024-08-20
- Date Complaint: 2024-09-03
- VIN: 4M2CU97G59K
- Components: STEERING
- Summary: The contact owns a 2009 Mercury Mariner. The contact stated while driving 30-35 MPH, the vehicle lost power steering functionality. The contact was able to pull to the side of the road. The contact turned off and restarted the vehicle after 15-20 minutes, and the power steering became functional. The contact was able to continue driving. The contact stated that the failure recurred several times while driving. The dealer was contacted and charged a fee for diagnostic testing. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 14V284000 (Steering); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 131,000.
Mercury Mariner 2008
- Date Of Incident: 2022-10-13
- Date Complaint: 2024-06-29
- Crash: 1
- VIN: 4M2CU81ZX8K
- Components: UNKNOWN OR OTHER
- Summary: Car was in accident in October of 2022 has been lost since
Mercury Mariner 2009
- Date Of Incident: 2017-06-13
- Date Complaint: 2024-06-13
- VIN: 4M2CU81G19K
- Components: STEERING
- Summary: The contact's fiancée owns a 2009 Mercury Mariner. The contact stated that the vehicle was previously serviced under NHTSA Campaign Number: 14V284000 (Steering); however, a month after the recall repair, the vehicle lost power steering functionality while driving at an undisclosed speed. The dealer was notified of the failure and informed the contact that a fee would be charged for a diagnostic test. The vehicle was not diagnosed. The dealer later informed that the software for the power steering control module (PSCM) was previously updated under the recall; however, the manufacturer informed the contact that there was no record of the recall repair in the vehicle repair history. The manufacturer referred the contact to the NHTSA Hotline for assistance. The vehicle was not diagnosed or repaired. The failure mileage was unknown.
Mercury Mariner 2009
- Date Of Incident: 2024-03-21
- Date Complaint: 2024-06-07
- VIN: 4M2CU87719K
- Components: STEERING
- Summary: My 2009 Mercury Mariner’s steering wheel started locking up 3 months ago, making it impossible to drive. I looked up the make and model to see if there was a safety recall on it, and there was, but my VIN wasn’t included in the recall campaign, even though it fits the criteria exactly. ///////////Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.////
Mercury Mariner 2008
- Date Of Incident: 2024-03-08
- Date Complaint: 2024-05-22
- VIN: 4M2CU97178K
- Components: STEERING
- Summary: The steering wheel does not return to center when making turns. It is more pronounced during left turns. This is a dangerous condition that could result in the vehicle going left or right of center and striking pedestrians, bicyclists, oncoming traffic, fixed objects. An independent service center confirmed that the issue was a bad torque sensor and bad motor in the steering column. I have schedule a police inspection for 5/23/2024. Issue first appeared this year. No warnings.
Mercury Mariner 2008
- Date Of Incident: 2023-12-22
- Date Complaint: 2024-05-03
- VIN: 4M2CU81168K
- Components: STEERING
- Summary: The contact owns a 2008 Mercury Mariner. The contact stated while driving at various speeds, the steering wheel became loose while steering in either direction. As the failure persisted, the steering wheel had become stiff and the "Power Steering Assist" warning message appeared on the instrument panel. The contact stated that excessive force was needed to steer the vehicle due to the failure. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with power steering assist failure. The mechanic was unable to obtain the part needed to repair the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 14V284000 (Steering) which was linked to the failure. Neither the dealer nor the manufacturer were notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.
Mercury Mariner 2009
- Date Of Incident: 2024-03-01
- Date Complaint: 2024-04-27
- VIN: 4M2CU29309K
- Components: STEERING,UNKNOWN OR OTHER
- Summary: Months back there were times the power steering would go out, it would be for short amount of times and always came back. As of 40+ days ago the power steering has totally gone out and has not once come back. The dash says "power steering assist fault" The other issue is the wrench on the dash. It's normally after driving for quite some time. Even if there has been a break on the car while grocery shopping etc. when it comes on the car goes into limp mode. VERY DANGEROUS as we cannot tell when it'll happen. There has been multiple times the light turns green we take off, get to about 15-20MPH and she just stops. The dash reads to safetly pull over and I believe it says to shut off the car. This has been happening for 5+ months. There is also random over heating when that happens. This is based on how I remember it. Because of the safety issues I have not driven the vehicle. My husband drives it because he can handle no power steering better then me... Not that it's better for anyone to use..
Mercury Mariner 2008
- Date Of Incident: 2023-11-20
- Date Complaint: 2024-03-05
- VIN: 4M2CU87148K
- Components: STEERING
- Summary: The contact owns a 2008 Mercury Mariner. The contact stated while driving 50 MPH, the vehicle lost power steering functionality. There was no warning light illuminated. The vehicle was taken to a local mechanic who replaced the steering sensor however, the contact stated the failure persisted and the local mechanic was unable to repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 160,000.
Mercury Mariner 2008
- Date Of Incident: 2024-02-07
- Date Complaint: 2024-02-09
- VIN: 4M2CU97158K
- Components: STEERING
- Summary: Power Steering Assist Fault. Loss of power steering.
Mercury Mariner 2010
- Date Of Incident: 2023-10-01
- Date Complaint: 2024-02-04
- VIN: 4M2CN9HG9AK
- Components: STEERING
- Summary: The power steering assist is malfunctioning and it is available for inspection upon request. The steering wheel is very difficult to turn, it's as if the power steering assist is keeping the wheel from turning. No, but I spoke to someone at Ford and they said that it sounded like my car should be in the recall that was announced for my vehicle type but my VIN was not included in the recall. My car has not been inspected by anyone but it says right on the dash board digital display that there is a "Power Steering Assist Fault". Ford does this with many vehicles they recall, a lot of vehicles that should be included in the recalls are not and we're supposed to foot the bill for their lack of concern for public safety? It's going to cause an accident but it's my only working car and I can't afford to pay for their mistakes. How many have died due to their negligence I'm wondering.
Mercury Mariner 2009
- Date Of Incident: 2024-01-09
- Date Complaint: 2024-01-09
- VIN: 4M2CU91729K
- Components: STEERING
- Summary: The contact owns a 2009 Mercury Mariner. The contact stated while starting the vehicle, the vehicle lost power steering functionality. The contact stated that the steering wheel was locked. The message "Power Steering Assist Fault" was displayed. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 14V284000 (Steering) however, the failure persisted. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 150,000.
Mercury Mariner 2009
- Date Of Incident: 2023-11-08
- Date Complaint: 2024-01-08
- VIN: 4M2CU87G29K
- Components: STEERING
- Summary: The contact owns a 2009 Mercury Mariner. The contact stated while driving around a traffic circle and making a left turn at approximately 20 MPH, the power steering failed to function as intended. The contact stated there was no warning light illuminated. The contact stopped the vehicle and turned off and restarted the vehicle however, the vehicle failed to regain power steering functionality. The contact drove the vehicle to the residence. The vehicle had not been diagnosed by the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 14V284000 (Steering). The failure mileage was approximately 175,000.
Latest 5 recalls Mercury Mariner
The National Highway Traffic Safety Administration (NHTSA) has issued 22 recalls for different components of the Mercury Mariner.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Mercury Mariner 2011
- Report Received Date: 2016-10-26
- Manufacturer: Ford Motor Company
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
- Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy: Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
- Model: Mercury Mariner 2010
- Report Received Date: 2016-10-26
- Manufacturer: Ford Motor Company
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
- Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy: Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.
- Model: Mercury Mariner 2007
- Report Received Date: 2015-09-29
- Manufacturer: Ford Motor Company
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
- Summary: Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
- Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
- Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
- Model: Mercury Mariner 2005
- Report Received Date: 2015-09-29
- Manufacturer: Ford Motor Company
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
- Summary: Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
- Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
- Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
- Model: Mercury Mariner 2008
- Report Received Date: 2015-09-29
- Manufacturer: Ford Motor Company
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
- Summary: Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
- Consequence: If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
- Remedy: Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.
Latest negative Mercury Mariner car reviews
Latest positive Mercury Mariner car reviews
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Vehicle year: 2007
This is one of the best cars I have owned. I really love the luxurious feel of the interior. It feels like I'm in an upscale SUV and it's a Mercury! I have had an Escape and the Mariner is so much nicer. I can't say enough good things about this car. The V6 has loads of power. My only drawback is the gas mileage - but it's an SUV so what do you expect?!
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Vehicle year: 2005
I really enjoy driving the Mariner. It's a fun and well-handling vehicle. However, I was disappointed to find that the paint below the rear passenger doors (where the body flairs out) was badly chipped after only 2k miles of careful driving. We put on mud flaps and had it re-painted, but 2k miles later, the same issue occurred. Ford claims this is a vehicle trait, which is unfortunate for an otherwise good vehicle. I'm curious to know if anyone else has experienced this issue.
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Vehicle year: 2007
It's my first SUV and I think I made the right choice. We looked at a lot and ended up choosing the Mercury. I love it! I've only had it for 2 months, but we had a lot of snow during that time and it handles great, which is one of the reasons I wanted 4WD. I haven't had any problems at all with the vehicle.
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Vehicle year: 2008
I see that you've had your vehicle since November of 2008. It's great to hear that you found a car that you really like! I'm glad to hear that you have no complaints so far and that the gas mileage is about 20 MPG. It's also great to hear that you had no problems in the snow this winter. Based on your experience, you would recommend this vehicle to anyone wanting a small SUV. Thank you for sharing your thoughts!
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Vehicle year: 2006
Hi there! I just wanted to share my experience with my 2006 Mercury Mariner SUV (4 Cylinder / 4WD). I've been the proud owner since I purchased it brand new back in 2006. It's been my trusty daily driver for my 92-mile commute, rain or shine. I can honestly say that this is the BEST VEHICLE I've ever owned! I take great care of it, changing the oil every 5k miles and rotating the tires regularly. I've had to replace a few things over the years, like the tires, front and back brakes, serpentine belt, plugs, battery, windshield, alternator, and wiper blades, but nothing major. Recently, the AC Compressor gave out, but it's no biggie. Even after a rear-end collision in 2010, my Mariner still looks and runs great. The paint is smooth as glass, and the interior is practically mint. I'm so impressed with the build quality of this vehicle, and I'm sad to see that Mercury discontinued the product line. If they were still selling them, I would definitely purchase another one. The engine runs like a dream, and the transmission is perfect. I've even had the fluids drained and refilled a couple of times, and they always look clean. Thank you, Mercury, for making such a fantastic SUV!
Are you having problems with your Mercury Mariner?
Randi Bauch 2025-05-28
Vehicle year: 2011
After purchasing my 2011 Mariner 4 cylinder, I experienced a series of unfortunate events. Firstly, the rear window exploded, which I later found out was a known defect despite the dealer's claim of ignorance. Following that, the air conditioner stopped working during a particularly hot period in Wisconsin. Although it took the dealer three attempts to fix it, they eventually succeeded. Unfortunately, a defective alternator pulley required another three days at the dealer. Since the pulley was replaced, the air conditioner has stopped working again. Despite the warranty expiring soon, I remain confident that a solution can be found. While these issues have been frustrating, I am determined to find a resolution and continue to enjoy my car.
Merlin Kautzer 2025-05-25
Vehicle year: 2007
The vehicle has a sleek appearance. Although there was an issue with the CD player not reading the CD, restarting the vehicle resolved the problem. The service department confirmed that the muffler's free play is within normal limits. While backing up on a hill, the vehicle produces some creaking noise. The gas mileage is satisfactory for an SUV, but it requires more effort to accelerate uphill. Overall, the vehicle performs well and meets expectations for its class.
Juston Fahey 2025-05-23
Vehicle year: 2005
Hi there! I bought this SUV because my old one wouldn't fit in my new company garage. I was initially impressed with its features, but over time I found it lacking. Unfortunately, it uses a lot of gas and has weak acceleration. I also had to replace the brake rotors after only 19,000 miles, which cost me over $400. On the bright side, the warranty service was helpful in replacing the gas tank intake and several switches (window, sunroof). My brother has the same vehicle and he likes it, but for me, I'm looking forward to trading it in soon.
Ezra Lowe 2025-05-14
Vehicle year: 2009
I have owned four Ford/Mercury vehicles, and unfortunately, this one is the worst. Although the gas mileage is satisfactory, the noise level inside the car is unbearable. Even my 10-year-old Explorer provided a quieter ride than this vehicle. I regret not testing it on rougher roads before purchasing. It is important to turn every knob to the maximum level before making a purchase, as turning the heat/AC to anything above the lowest level creates a significant amount of noise. Despite my complaints, the dealership insists that the noise is normal tire noise. The outside noise is so loud that I have to turn up the radio to hear it.
Jesse Johnson 2025-05-03
Vehicle year: 2011
I recently purchased a new vehicle and the salesman described it as 'zippy' for a 4 cylinder. While it seemed fine during my test drive on surface streets, I quickly realized that it lacks pick up and go, especially when carrying passengers or heavy items, making it unsuitable for merging on and off highways. However, it would be a great fit for an older couple who only need to run errands around town. The body style is a bit outdated, but it's a relief that it doesn't resemble a bug like most newer SUVs. On the plus side, it gets 24 miles per gallon, although the digital fuel gauge is not always accurate. Overall, it's a decent car with some limitations.