2020 Mercedes-benz Glc350e problems

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The Mercedes-Benz GLC is a compact luxury crossover SUV introduced in 2015 for the 2016 model year that replaced the GLK-Class. According to Mercedes-Benz, it is the SUV equivalent to the C-Class.

Under the vehicle naming scheme maintained by Mercedes-Benz, SUVs use the base name "GL", followed by the model's placement in Mercedes-Benz hierarchy. The "G" is for Geländewagen (German for off-road vehicle) and alludes to the long-running G-Class. This is followed by the letter "L" that acts as a linkage with the letter "C" to signify that the vehicle is a SUV equivalent to the C-Class.

First generation (X253/C253; 2015)

Like its predecessor, it is assembled at Mercedes-Benz's plant in Bremen, Germany. Since the main GLC production site in Bremen already runs at full capacity, Mercedes-Benz have decided to expand the production capacity by utilizing Valmet Automotive plant at Uusikaupunki, Finland. The manufacturing of the GLC started in Finland during Q1 of 2017.

The first-generation GLC was available in a five-door body style with seating for five. Mercedes also offers a GLC Coupé, with a sloping rear roof design. In mainland Europe, it is available with three diesel engines, three petrol engines, and a plug-in hybrid. In the United Kingdom, only three diesels and one petrol AMG-model are offered.

Power comes from a choice of 2.0-litre 4-cylinder turbocharged petrol (same engine combined with the electric engine in the 350e hybrid) and 2.2-liter 4-cylinder turbo diesel engines in various power stages mated to a 9-speed (7-speed for the 350e hybrid) G-Tronic automatic transmission. 4MATIC all-wheel-drive is standard in some markets and optional in others. The GLC has a track width of 63.9 in (1,623 mm) in front and 63.7 in (1,618 mm) in the rear. Trunk volume is rated at 20.5 cu ft (580 L).

In the German home market, the GLC 250 4MATIC petrol version is joined by GLC 220d 4MATIC and GLC 250d 4MATIC diesel versions along with a plug-in hybrid version called the 350e. In North America, only the GLC 300, GLC 43 AMG and GLC 63 AMG are available.

2020 Mercedes-benz Glc350e

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Common 2020 Mercedes-benz Glc350e problems

The 2020 Mercedes-Benz GLC350e has been reported to have several common problems, primarily related to its hybrid system.

One issue is the unreliability of the hybrid system, with several owners reporting frequent breakdowns and engine shutdowns. This has led to some cars being classified as lemons.

Another problem is related to the air-conditioning system, specifically the A/C compressor. Some owners have reported that the A/C compressor has caused issues with the high voltage hybrid system, causing the car to not start.

The cooling system has also been identified as a problematic area, with some owners reporting chronic cooling issues. When running on the battery, a cooling system fault light often appears on the dash display, and the car has been taken in for service multiple times without a solution being found.

The lithium-ion battery for the car has also been discontinued, which raises concerns about what will happen when the battery eventually needs to be replaced. It is unclear whether another brand of battery will fit the car and how costly the replacement will be.

In summary, the 2020 Mercedes-Benz GLC350e has several common problems related to its hybrid system, cooling system, and air-conditioning system. These issues have led to some cars being classified as lemons and have caused frustration for some owners. It is recommended that potential buyers consider these issues and weigh them against the benefits of owning a hybrid vehicle.

2020 Mercedes-benz Glc350e engine

What are the most common problems with Mercedes GLC?

What are the most common problems with a used Mercedes GLC estate? Some GLCs have been known to make noises when full lock is applied and the steering also seem to be susceptible to a problem known as 'crabbing', where the wheels on one axle of the car appear to be out of alignment with those on the other.

Is GLC 350e discontinued?

Updates for 2022 include standard adaptive high-beam assist, and the 350e was discontinued.

Is Mercedes GLC a reliable car?

Mercedes GLC reliability

In our ownership survey, the GLC finished in 38th place overall from 75 cars, with owners praising its safety technology and design. Running costs were less favourable, though, which includes expensive servicing costs and middling reliability.

What is the price of GLC 350e in India?

Mercedes-Benz GLC price in India goes from ₹ 73.50 - 74.50 Lakh in India.

2020 Mercedes-benz Glc350e complaints

The NHTSA has received 0 complaints about various vehicle components related to the 2020 Mercedes-benz Glc350e.

You can leave your car complaint via the special form below.

2020 Mercedes-benz Glc350e recalls

The National Highway Traffic Safety Administration (NHTSA) has issued 6 recalls for different components of the 2020 Mercedes-benz Glc350e.

2024-02-02
  • Manufacturer: Mercedes-Benz USA, LLC
  • Components: EXTERIOR LIGHTING:HEADLIGHTS
  • Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2022 GLC 300, 2020 GLC 350e, and 2020-2022 AMG GLC 43 vehicles. The headlights may be incorrectly adjusted too high and create a glare for oncoming traffic. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
  • Consequence: Incorrectly aimed headlights can reduce the visibility of oncoming traffic, increasing the risk of a crash.
  • Remedy: Dealers will inspect the headlight adjustment and correct it if necessary, free of charge. Owner notification letters were mailed February 23, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
2022-07-11
  • Manufacturer: Mercedes-Benz USA, LLC
  • Components: POWER TRAIN:AUTOMATIC TRANSMISSION
  • Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLC350E4 vehicles. The transmission wiring harness may be routed improperly, allowing it to chafe against the front drive shaft, which can cause loss of drive power.
  • Consequence: A loss of drive power can increase the risk of a crash.
  • Remedy: Dealers will inspect and replace the transmission wiring harness, as necessary, free of charge. Owner notification letters were mailed August 26, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022080001.
2022-04-08
  • Manufacturer: Mercedes-Benz USA, LLC
  • Components: BACK OVER PREVENTION:DISPLAY FUNCTION
  • Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
  • Consequence: An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
  • Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
2021-05-14
  • Manufacturer: Mercedes-Benz USA, LLC
  • Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
  • Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
  • Consequence: A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
  • Remedy: The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.
2020-10-23
  • Manufacturer: Mercedes-Benz USA, LLC.
  • Components: STEERING:ELECTRIC POWER ASSIST SYSTEM
  • Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLC300, GLC350e, GLC43 AMG, and GLC63 AMG vehicles. The power steering control unit wiring harness may have been damaged during the production process, possibly resulting in a loss of power steering assist or an electrical short-circuit.
  • Consequence: A loss of power steering assist can increase the risk of a crash. Additionally, If the wiring harness short-circuits, there is an increased risk of a fire.
  • Remedy: MBUSA will notify owners, and dealers will inspect the wiring harness, and replace it if necessary, free of charge. The recall began December 11, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020110012.
2020-10-02
  • Manufacturer: Mercedes-Benz USA, LLC.
  • Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM: CABLES
  • Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLC 350e hybrid electric vehicles. The high-voltage wiring harness shield may not withstand the electrical loads produced under certain driving conditions, possibly causing an electrical malfunction and resulting in a stall.
  • Consequence: A vehicle stall can increase the risk of a crash.
  • Remedy: MBUSA will notify owners, and dealers will replace the high-voltage wiring harness, free of charge. The recall began December 11, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020110008.
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Additional sources

More sources of information about 2020 Mercedes-benz Glc350e problems:

I have a 2020 GLC 350 e (hybrid). I have had consistent problems ...
I have a 2020 GLC 350 e (hybrid). I have had consistent problems ...
https://www.justanswer.com/mercedes/nn3ho-2020-glc-350-hybrid-consistent.html

Dec 12, 2023 ... I have had consistent problems with the coolant temp sensor which I see on forums is a fairly common problem with GLC 350e cars. It often says " ...

Problem with GLC hybrid system - MBWorld.org Forums
Problem with GLC hybrid system - MBWorld.org Forums
https://mbworld.org/forums/glc-class-x253/730889-problem-glc-hybrid-system.html

Dec 22, 2018 ... Other issues w/ car so far are Trip meter ... Mercedes-Benz in Puerto Rico. Anyone out ... GLC350e until Mercedes figures what is going on.

2020 Mercedes-Benz GLC Reliability - Consumer Reports
2020 Mercedes-Benz GLC Reliability - Consumer Reports
https://www.consumerreports.org/cars/mercedes-benz/glc/2020/reliability/

Owner Reported Trouble Spots · Engine Electrical · In-car Electronics · Body Hardware · Noises And Leaks · Engine Major · Steering And Suspension · Exhaust.

GLC350e is a Lemon! - MBWorld.org Forums
GLC350e is a Lemon! - MBWorld.org Forums
https://mbworld.org/forums/glc-class-x253/823725-glc350e-lemon.html

Sep 8, 2021 ... Wishing I had read all the reviews about the car before I bought it. What a disgrace to the Mercedes' Benz name. The car is back in the ...

GLC 350e cooling system issues | Mercedes GLC Forum
GLC 350e cooling system issues | Mercedes GLC Forum
https://www.glcforums.com/threads/glc-350e-cooling-system-issues.7647/

Dec 24, 2020 ... I don't see references to this sort of issue on this forum, so perhaps not a common occurrence? Anyone heard of this sort of problem before? So ...

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