2021 Mercedes-benz Cla250 problems

General information about Mercedes-benz-Cla250
Overview of popular issues
Recalls list

The Mercedes-Benz CLA class is a series of luxury compact executive cars manufactured by Mercedes-Benz since 2013. The first generation was a four-door sedan based on the platform of the W176 A-Class and W246 B-Class compact cars, marketed as a four-door coupé. In 2015, Mercedes-Benz expanded the CLA family to include the Shooting Brake, a station wagon configuration. As the V177 A-Class sedan took its place as the budget-conscious sedan, the second generation got longer and wider than the W205 C-Class.

The CLA is Mercedes-Benz's first front-wheel drive vehicle offered in the American market. The CLA range is positioned above the A-Class and it is nearly on the level of the C-Class in the Mercedes model range, and models tend to be less practical than the A-Class it is based on.

The CLA first went on sale in Europe in April 2013, and was subsequently introduced in the United States in September 2013. Its largest markets are Western Europe and the United States. Global cumulative CLA sales reached 100,000 during its first year, cited as "our best launch in 20 years" by Mercedes-Benz. Worldwide, Mercedes-Benz sold about 750,000 units of the first generation.

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Common 2021 Mercedes-benz Cla250 problems

The 2021 Mercedes-Benz CLA250 has been reported to have several common problems, primarily related to its ride quality, interior comfort, and powertrain.

Interior Comfort: The interior of the 2021 Mercedes-Benz CLA250 is a mixed bag, with an opulent design that is a joy to be in when sitting in the front seats. However, the low roofline makes it difficult for passengers to get into the back seats, and the rear seats are uncomfortably small, making them nearly useless.

Powertrain: The 2021 Mercedes-Benz CLA250 features impressive powertrain options, with a 221-hp 2.0-liter turbocharged four-cylinder engine in the CLA 250 model. However, the on-road performance is a sore subject, as the car's stiff suspension and bumpy driving experience offset its excellent handling.

While these issues may not be major, they can significantly impact the overall driving experience and satisfaction of 2021 Mercedes-Benz CLA250 owners. It is essential to consider these common problems when deciding whether to purchase this vehicle.

Is the Mercedes CLA 250 reliable?

Severity. The probability of a repair being a severe or major issue is 8% for the Mercedes-Benz CLA250, compared to an average of 11% for luxury compact cars and 12% for all vehicle models. The average total annual cost for unscheduled repairs and maintenance across all model years of a vehicle.

Is the CLA 250 expensive to maintain?

The annual maintenance cost of a Mercedes-Benz CLA250 is $736.

Is the Mercedes CLA 250e a good car?

The model. Some rivals are more spacious and better to drive, but the CLA is a classy, safe and stylish choice that comes packed with technology and undercuts key rivals on price. Our favourite engine is the mid-spec petrol in the CLA 200, but the 250e makes more financial sense if you're a company car driver.

Why is my CLA 250 overheating?

The most common reasons a Mercedes-Benz CLA250 is overheating are a coolant leak (water pump, radiator, hose etc.), the radiator fan, or a failed thermostat. Coolant leak (water pump, radiator, hose etc.)

2021 Mercedes-benz Cla250 complaints

The NHTSA has received 0 complaints about various vehicle components related to the 2021 Mercedes-benz Cla250.

You can leave your car complaint via the special form below.

2021 Mercedes-benz Cla250 recalls

The National Highway Traffic Safety Administration (NHTSA) has issued 4 recalls for different components of the 2021 Mercedes-benz Cla250.

2022-05-20

Manufacturer: Mercedes-Benz USA, LLC
Components: ELECTRICAL SYSTEM:SOFTWARE
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

2021-05-14

Manufacturer: Mercedes-Benz USA, LLC
Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Remedy: The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.

2021-02-05

Manufacturer: Mercedes-Benz USA, LLC
Components: ELECTRICAL SYSTEM:SOFTWARE
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

2021-01-29

Manufacturer: Mercedes-Benz USA, LLC
Components: CHILD SEAT
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 A220, A35 AMG, and CLA250 vehicles. The child seat anchoring system (ISOFIX) may be missing the right-side anchoring bar from the ISOFIX bracket on the right-rear seat.
Consequence: If the anchoring bar is missing from the ISOFIX bracket, the child restraint cannot be properly secured to the seat using the ISOFIX securing system, increasing the risk of injury for a child in that seat.
Remedy: MBUSA will notify owners, and dealers will inspect the right-rear ISOFIX bracket and replace the bracket, if necessary, free of charge. The recall began March 16, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021020004.

Additional sources

More sources of information about 2021 Mercedes-benz Cla250 problems:

Common CLA250 issues / problems? | Mercedes CLA Forum

https://www.mercedescla.org/threads/common-cla250-issues-problems.29746/

Aug 8, 2017 ... Some certainly have, but I feel if the car has some miles on it, it should be fine IMO. I love my black 2014 CLA! 2014 CLA 250(totaled 10/8/19): ...

2021 Mercedes-Benz CLA250 Repair: Service and Maintenance Cost

https://repairpal.com/cars/mercedes-benz/cla250/2021

Get 2021 Mercedes-Benz CLA250 repair and maintenance costs, common problems, recalls, and more. Find certified Mercedes-Benz mechanics near you.

Why a Mercedes CLA250 is one of the best used cars you can get ...

https://www.reddit.com/r/cars/comments/wfiy0k/why_a_mercedes_cla250_is_one_of_the_best_used/

Aug 3, 2022 ... I was in the need of my first car. Naturally I thought of a used Mercedes. I found on CarGurus, a white 2014 Mercedes Benz CLA-250 FWD that was ...