2018 Mercedes-benz Cla250 problems

General information about Mercedes-benz-Cla250
Overview of popular issues
Recalls list

The Mercedes-Benz CLA class is a series of luxury compact executive cars manufactured by Mercedes-Benz since 2013. The first generation was a four-door sedan based on the platform of the W176 A-Class and W246 B-Class compact cars, marketed as a four-door coupé. In 2015, Mercedes-Benz expanded the CLA family to include the Shooting Brake, a station wagon configuration. As the V177 A-Class sedan took its place as the budget-conscious sedan, the second generation got longer and wider than the W205 C-Class.

The CLA is Mercedes-Benz's first front-wheel drive vehicle offered in the American market. The CLA range is positioned above the A-Class and it is nearly on the level of the C-Class in the Mercedes model range, and models tend to be less practical than the A-Class it is based on.

The CLA first went on sale in Europe in April 2013, and was subsequently introduced in the United States in September 2013. Its largest markets are Western Europe and the United States. Global cumulative CLA sales reached 100,000 during its first year, cited as "our best launch in 20 years" by Mercedes-Benz. Worldwide, Mercedes-Benz sold about 750,000 units of the first generation.

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Common 2018 Mercedes-benz Cla250 problems

The 2018 Mercedes-Benz CLA250 has been reported to have several common problems by its owners. One of the most frequently mentioned issues is related to the battery, with some owners experiencing battery failure and needing to replace it under warranty.

Another problem that has been reported by CLA250 owners is related to the remote start feature. Some owners have experienced issues with the remote start feature getting stuck on a "running security check" message, even when they are standing right next to the car

. This issue has been taken to the dealership twice by one owner, but a solution has not yet been found. It is unclear whether this issue is related to the car's app or network coverage.

The CLA250's door locking pin has also been identified as a problem by some owners. The pin's location makes it difficult for people with short arms to lock the door while driving with their arm out the window

. This issue may be more of an inconvenience than a serious problem, but it is still worth noting.

Tire-related issues have also been reported by CLA250 owners. Some owners have experienced headaches and high costs due to tire problems, with one owner reporting that they have spent close to $4,000 on tires in just over 25,000 highway miles

. The CLA250's run-flat tire system may contribute to these issues, as it can cause the tire to fall apart even after a flat

The seat belt chime in the CLA250 has also been identified as a problem by some owners. The chime is reported to be never-ending and can go off every five minutes, even when the seat belt is being worn

. This issue may be more of an annoyance than a serious problem, but it is still worth noting.

In addition to these specific problems, the 2018 Mercedes-Benz CLA250 has been predicted to be less reliable than other new cars based on data from the Mercedes-Benz brand scores.

Overall, the 2018 Mercedes-Benz CLA250 has been reported to have several common problems by its owners, including issues with the battery, remote start feature, door locking pin, tires, and seat belt chime. While some of these issues may be more of an inconvenience than a serious problem, they are still worth considering when deciding whether to purchase this car. Additionally, the CLA250 has been predicted to be less reliable than other new cars based on data from the Mercedes-Benz brand scores.

Is the 2018 CLA 250 a good car?

Pros. If you must have a luxury brand, but don't have a ton to spend, then the 2018 Mercedes-Benz CLA250 makes good sense. It offers solid performance, good handling, and a cool style that closely resembles the much more expensive CLS.

Is Mercedes CLA 250 reliable?

The probability of a repair being a severe or major issue is 8% for the Mercedes-Benz CLA250, compared to an average of 11% for luxury compact cars and 12% for all vehicle models. The average total annual cost for unscheduled repairs and maintenance across all model years of a vehicle.

What is the recall on the 2018 CLA?

Mercedes-Benz has announced that 15096 vehicles have been affected by a Structure recall. The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Is the CLA 250 expensive to maintain?

The annual maintenance cost of a Mercedes-Benz CLA250 is $736.

Is Mercedes CLA250 reliable?

Severity. The probability of a repair being a severe or major issue is 8% for the Mercedes-Benz CLA250, compared to an average of 11% for luxury compact cars and 12% for all vehicle models. The average total annual cost for unscheduled repairs and maintenance across all model years of a vehicle.

What is the recall on the 2018 CLA?

Is the CLA250 expensive to maintain?

The annual maintenance cost of a Mercedes-Benz CLA250 is $736.

How long can CLA 250 last?

Well, the good news is that with proper care and maintenance, a Mercedes CLA 250 can last quite a while. We're talking around 200,000 to 250,000 miles. Of course, this depends a lot on how you treat your car.

2018 Mercedes-benz Cla250 complaints

The NHTSA has received 0 complaints about various vehicle components related to the 2018 Mercedes-benz Cla250.

You can leave your car complaint via the special form below.

2018 Mercedes-benz Cla250 recalls

The National Highway Traffic Safety Administration (NHTSA) has issued 9 recalls for different components of the 2018 Mercedes-benz Cla250.

2023-12-15

Manufacturer: Mercedes-Benz USA, LLC
Components: STRUCTURE:BODY:ROOF AND PILLARS
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Consequence: A detached roof panel can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.

2022-05-20

Manufacturer: Mercedes-Benz USA, LLC
Components: ELECTRICAL SYSTEM:SOFTWARE
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

2021-03-19

Manufacturer: Mercedes-Benz USA, LLC
Components: STRUCTURE:BODY:ROOF AND PILLARS
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
Consequence: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy: Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

2021-02-12

Manufacturer: Mercedes-Benz USA, LLC
Components: COMMUNICATION
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
Consequence: A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.

2021-02-05

Manufacturer: Mercedes-Benz USA, LLC
Components: ELECTRICAL SYSTEM:SOFTWARE
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

2019-12-16

Manufacturer: Mercedes-Benz USA, LLC.
Components: AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2018 CLA250 and CLA250 4MATIC, and 2017-2018 CLA45 AMG vehicles. The Occupant Classification System (OCS) may have been improperly calibrated, which may prevent the proper deployment of the front passenger air bag.
Consequence: In the event of a crash, if the air bag does not deploy as designed, the front seat passenger has an increased risk of an injury.
Remedy: MBUSA will notify owners, and dealers will replace the passenger seat cushion, free of charge. The recall began July 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060012.

2019-02-26

Manufacturer: Mercedes-Benz USA, LLC.
Components: EXTERIOR LIGHTING:TAIL LIGHTS
Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 CLA250 and CLA250 4MATIC vehicles. The tail lights and the side marker lights may flicker or fail, affecting the vehicle's visibility.
Consequence: Reduced visibility increases the risk of crash.
Remedy: MBUSA will notify owners, and dealers will replace the affected light bulb sockets, free of charge. The recall began April 5, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019030009.

2018-08-03

Manufacturer: Mercedes-Benz USA, LLC.
Components: AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz CLA250, CLA250 4Matic, and CLA45 AMG 4Matic vehicles. The Occupant Classification System (OCS) may not be properly calibrated, resulting in the front passenger air bag not being deactivated if a child seat is in the front seat.
Consequence: If a child seat is in the front seat and the passenger air bag is not deactivated, in the event of a crash, it can increase the risk of injury.
Remedy: MBUSA will notify owners, and dealers will replace the front passenger seat cushion, free of charge. The recall began January 2, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120001.

2017-10-06

Manufacturer: Mercedes-Benz USA, LLC.
Components: AIR BAGS:FRONTAL
Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
Consequence: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Remedy: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

Additional sources

More sources of information about 2018 Mercedes-benz Cla250 problems:

Potential Buyer of this 2018 CLA 250. What's everyone's thoughts on ...

https://www.reddit.com/r/mercedes_benz/comments/j5j1h5/potential_buyer_of_this_2018_cla_250_whats/

Oct 5, 2020 ... What's everyone's thoughts on the car / Mercedes as a company, commonly Known for problems? is service and maintenance as expensive as everyone ...

2018 Mercedes-Benz CLA Problems | Kelley Blue Book

https://www.kbb.com/mercedes-benz/cla/2018/common-problems/

How reliable is the 2018 Mercedes-Benz CLA? See the most common repairs performed and learn if your vehicle is at risk for major repairs in the next 12 ...

2018 Mercedes-Benz CLA250 Repair: Service and Maintenance Cost

https://repairpal.com/cars/mercedes-benz/cla250/2018

2018 Mercedes-Benz CLA250 Recalls · Roof Panel In Front Of Sliding Roof Detaches · Emergency Call System Disabled Due To Mobile Network Connection Failure · Front ...

My PROBLEMS with 2018 Mercedes CLA 250 4MATIC : r/cars

https://www.reddit.com/r/cars/comments/dra6y0/my_problems_with_2018_mercedes_cla_250_4matic/

Nov 4, 2019 ... The app sucks and remote start doesn't work on it · Interior trim creaking (probably the most valid complaint in the whole video) · Door lock pin ...