2019 Mercedes-benz Cla250 problems

General information about Mercedes-benz-Cla250
Overview of popular issues
Recalls list

The Mercedes-Benz CLA class is a series of luxury compact executive cars manufactured by Mercedes-Benz since 2013. The first generation was a four-door sedan based on the platform of the W176 A-Class and W246 B-Class compact cars, marketed as a four-door coupé. In 2015, Mercedes-Benz expanded the CLA family to include the Shooting Brake, a station wagon configuration. As the V177 A-Class sedan took its place as the budget-conscious sedan, the second generation got longer and wider than the W205 C-Class.

The CLA is Mercedes-Benz's first front-wheel drive vehicle offered in the American market. The CLA range is positioned above the A-Class and it is nearly on the level of the C-Class in the Mercedes model range, and models tend to be less practical than the A-Class it is based on.

The CLA first went on sale in Europe in April 2013, and was subsequently introduced in the United States in September 2013. Its largest markets are Western Europe and the United States. Global cumulative CLA sales reached 100,000 during its first year, cited as "our best launch in 20 years" by Mercedes-Benz. Worldwide, Mercedes-Benz sold about 750,000 units of the first generation.

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Common 2019 Mercedes-benz Cla250 problems

Based on the information gathered from various sources, here is a list of common problems reported by owners of the Mercedes-Benz CLA250 2019:

Noise and Vibration Issues: Some owners have reported excessive noise and vibrations, particularly at higher speeds, which can affect the overall driving experience and comfort level.

Quality of Materials: There have been complaints about the quality of materials used in the CLA250, with mentions of excessive use of plastic components that may not meet the luxury standards expected from a Mercedes-Benz vehicle.

Brake Rotor Warping: Owners have experienced issues with brake rotor warping, especially when the car is driven aggressively or on challenging roads, leading to the need for frequent replacements and maintenance.

Delayed Responsiveness: Several drivers have noted a delay in the car's responsiveness to inputs, which can impact the overall driving feel and performance, making it less enjoyable to drive compared to other vehicles in its class.

Seat Comfort: While the seats are generally described as comfortable, some owners have found them to be a bit stiff on longer rides, affecting overall comfort levels during extended periods of driving.

Perception of Value: The CLA250 has been criticized for its perceived value, with concerns raised about its depreciation rate, lack of premium features, and overall quality compared to other Mercedes-Benz models, leading to doubts about its worthiness as a luxury vehicle.

These reported issues provide insights into the common problems faced by owners of the Mercedes-Benz CLA250 2019, highlighting areas where improvements could enhance the overall ownership experience.

Is CLA 250 2019 a good car?

The CLA 250 falls in between the expectations of a sport sedan and a luxury car. This may be a less expensive Mercedes, but it sure doesn't feel entry-level in terms of its suspension capabilities or the cabin's noise suppression.

Is Mercedes CLA250 reliable?

Severity. The probability of a repair being a severe or major issue is 8% for the Mercedes-Benz CLA250, compared to an average of 11% for luxury compact cars and 12% for all vehicle models. The average total annual cost for unscheduled repairs and maintenance across all model years of a vehicle.

Is the CLA250 expensive to maintain?

The annual maintenance cost of a Mercedes-Benz CLA250 is $736.

How long do CLA 250s last?

So, you're curious about how long a Mercedes CLA 250 can keep rolling, huh? Well, the good news is that with proper care and maintenance, a Mercedes CLA 250 can last quite a while. We're talking around 200,000 to 250,000 miles.

2019 Mercedes-benz Cla250 complaints

The NHTSA has received 0 complaints about various vehicle components related to the 2019 Mercedes-benz Cla250.

You can leave your car complaint via the special form below.

2019 Mercedes-benz Cla250 recalls

The National Highway Traffic Safety Administration (NHTSA) has issued 6 recalls for different components of the 2019 Mercedes-benz Cla250.

2023-12-15

Manufacturer: Mercedes-Benz USA, LLC
Components: STRUCTURE:BODY:ROOF AND PILLARS
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Consequence: A detached roof panel can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.

2022-05-20

Manufacturer: Mercedes-Benz USA, LLC
Components: ELECTRICAL SYSTEM:SOFTWARE
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

2021-03-19

Manufacturer: Mercedes-Benz USA, LLC
Components: STRUCTURE:BODY:ROOF AND PILLARS
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
Consequence: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy: Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

2021-02-12

Manufacturer: Mercedes-Benz USA, LLC
Components: COMMUNICATION
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
Consequence: A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy: MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.

2021-02-05

Manufacturer: Mercedes-Benz USA, LLC
Components: ELECTRICAL SYSTEM:SOFTWARE
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

2019-03-20

Manufacturer: Mercedes-Benz USA, LLC.
Components: LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 CLA250 and CLA250 4MATIC vehicles. The right side door locks may not have been properly manufactured. As a result, the right-side doors may not be able to be opened from outside of the vehicle.
Consequence: In the event of a crash, if the right side doors cannot be opened from the outside, it could increase the risk of injury.
Remedy: MBUSA will notify owners, and dealers will replace the door locks, free of charge. The recall began May 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019030020.

Additional sources

More sources of information about 2019 Mercedes-benz Cla250 problems:

Common CLA250 issues / problems? | Mercedes CLA Forum

https://www.mercedescla.org/threads/common-cla250-issues-problems.29746/

Aug 8, 2017 ... Some certainly have, but I feel if the car has some miles on it, it should be fine IMO. I love my black 2014 CLA! 2014 CLA 250(totaled 10/8/19): ...

2019 Mercedes-Benz CLA250 Repair: Service and Maintenance Cost

https://repairpal.com/cars/mercedes-benz/cla250/2019

Get 2019 Mercedes-Benz CLA250 repair and maintenance costs, common problems, recalls, and more. Find certified Mercedes-Benz mechanics near you.

Common CLA250 issues / problems? | Page 2 | Mercedes CLA Forum

https://www.mercedescla.org/threads/common-cla250-issues-problems.29746/page-2

Mercedes Benz dealer fitted new pillars (with attached plastic adjuster bits) on both sides under warranty. Although now the new passenger side height adjuster ...

2019 Mercedes-Benz CLA Problems | Kelley Blue Book

https://www.kbb.com/mercedes-benz/cla/2019/common-problems/

How reliable is the 2019 Mercedes-Benz CLA? See the most common repairs performed and learn if your vehicle is at risk for major repairs in the next 12 ...