Lincoln Mkt problems
The Lincoln MKT is a full-size luxury crossover SUV with 3-row seating that was marketed by the Lincoln division of Ford Motor Company; a single generation was produced from the 2010 to the 2019 model years. Slotted between the Lincoln MKX (renamed the Lincoln Nautilus) and the Lincoln Navigator, the MKT shared its Ford D4 chassis with the Ford Flex CUV and the 2011-2019 Ford Explorer.
While the MKT had no direct Lincoln predecessor, its introduction coincided with the discontinuation of the Mercury Mountaineer (based on the Ford Explorer); a livery variant of the MKT continued the use of the Lincoln Town Car name.
After the 2019 model year, Ford ended the use of its D3/D4 chassis, discontinuing the MKT and counterparts. Within the Lincoln model range, the MKT was not directly replaced, but the second-generation Lincoln Aviator is a 3-row Lincoln CUV. It is mid-size and slotted between the Nautilus and Navigator.
Throughout its production, the MKT was assembled by Ford of Canada at its Oakville Assembly facility at Oakville, Ontario, Canada.
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Lincoln Mkt model years
Common Lincoln Mkt problems
Lincoln, a luxury car brand under Ford, has been criticized for its unreliability in recent years. According to a study by Consumer Reports, Lincoln was named the most unreliable car brand in 2021, second only to Tesla.
One of the most common problems with Lincoln vehicles is peeling chrome wheels, particularly with the Lincoln MKZ. The chrome wheels tend to peel off, causing the tires to lose air. A fix for this issue requires replacing the tires and may cost around $1,230.
Another common issue with Lincoln vehicles is the body/paint problem, particularly with the 2003 Lincoln Aviator. The rear panel below the tailgate window tends to crack, even with proper usage and care. This issue seems to be a manufacturing defect and has received numerous complaints from frustrated owners.
Lincoln vehicles are also known for their slipping and hard shifting, particularly with the 2006 Zephyr. The automatic transmission may develop shifting concerns as the car accumulates more miles. A powertrain control module (PCM) software update for lower mileage vehicles may correct the problem. Otherwise, a complete transmission rebuild or replacing the valve body may be necessary.
Rust damage on running board panels has also been reported by Lincoln Navigator owners. The rust buildup can cause the support structure to become unstable, and depending on the extent of the damage, owners had to either replace the brackets or the entire running board to fix the issue. This type of repair typically costs around $1,500.
In terms of reliability, the 2020 Lincoln Navigator is one of the most reliable models from the brand. The vehicle has received positive reviews for its comfort, technology, and reliability.
Lincoln's market share has traditionally centered around older (60+ years) car buyers who recognized and demanded more traditional cars that exemplified conventional American luxury. However, from 1990 to 1995, defection of Lincoln owners to other cars steadily worsened. By 1996-1997, the rate of defection to other brands on their next car purchase outstripped the ability of the Lincoln brand to account for why consumers were rejecting Lincoln and take measures to stem the slide.
Lincoln recognized that the health of the bottom line rested on selling cars to more than its existing consumer base. The brand developed three marketing and branding objectives: building relevance among a younger target, re-examining the way both older and younger consumers defined comfort, and developing creative ideas that could bridge the two groups in communications.
To begin the brand rejuvenation, Lincoln developed two new models, a luxury sports utility vehicle (the Lincoln Navigator) and a new performance-influenced luxury sedan (the Lincoln LS). The Navigator was designed to be a contemporary, fun and active luxury vehicle which would convey owners' success status in modern terms. In addition, Lincoln needed a luxury 'high performance sedan' to compete with Lexus, Infiniti, and Mercedes Benz among buyers who were not interested in the sports utility vehicle form.
In conclusion, Lincoln has faced several challenges in recent years, particularly in terms of reliability. The brand has been named the most unreliable car brand by Consumer Reports for two consecutive years, and several common problems have been reported with its vehicles. However, Lincoln has also taken steps to rejuvenate its brand and develop more reliable models, such as the 2020 Lincoln Navigator.
Is the Lincoln MKT a reliable vehicle?
Severity. The probability of a repair being a severe or major issue is 19% for the Lincoln MKT, compared to an average of 19% for luxury fullsize SUVs and 12% for all vehicle models. The average total annual cost for unscheduled repairs and maintenance across all model years of a vehicle.
Are Lincoln MKT expensive to repair?
According to RepairPal, the average Lincoln costs $879 a year to maintain and repair, which is about $200 more than the $652-per-year industry average.
Does Lincoln MKT need premium gas?
While regular 87 or 89 gas is acceptable for use in a Lincoln SUV, it's recommended that you use premium gasoline.
What does MKT stand for on a Lincoln?
The MKT (the “T” stands for Touring) was introduced as Lincoln's second crossover in the lineup, slotted above the Lincoln MKX mid-size crossover and below the larger Ford Expedition-based Lincoln Navigator full-size sport utility vehicle.
Percentage distribution of complaints by Lincoln Mkt years
We have researched Lincoln problems and analysed all the complaints filed against Lincoln Mkt cars and compiled the top 5 most problematic Lincoln Mkt model years:
Below you can see the percentage distribution of known problems by Lincoln Mkt model years.
Distribution of the number of complaints by Lincoln Mkt years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Lincoln Mkt car problems categorized by type of issue
After analysing all complaints related to Lincoln Mkt , it was concluded that the most common issues with these cars are:
- Steering problems
- Structure problems
- Unknown or other problems
- Electrical system problems
- Engine problems
The graph below shows statistics for all Lincoln Mkt vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Mkt model years
A total of 5 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Mkt model years
There were a total of 3 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Mkt model years
There were a total of 5 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 250 complaints about various vehicle components related to the Lincoln Mkt . Below are the 25 most recent complaints reported for Lincoln Mkt vehicles.
Latest 25 complaints
Lincoln Mkt 2012
- Date Of Incident: 2024-07-22
- Date Complaint: 2024-10-22
- VIN: 2LMHJ5AT7CB
- Components: STEERING
- Summary: The car had a recall, and they worked on it. A few years later the power steering went out while driving and almost had an accident. They did not replace the steering gear they only worked on the steering module. If they had replaced the steering gear, it may have solved the whole problem. They know there was a problem and did not do their best to solve it. There may be thousands of vehicles waiting for the time when there could be a serious accident due to Ford's negligence. I was moving slow when the steering quit and may have saved my life or others in over vehicles. I was told it is over $4,000 to repair. I cannot afford the repair. I am without a vehicle to drive. I need it for doctors' appointments.
Lincoln Mkt 2013
- Date Of Incident: 2020-10-06
- Date Complaint: 2024-10-08
- VIN: 2LMHJ5AT0DB
- Components: STRUCTURE
- Summary: While traveling out of state, the latch on the passenger’s side door would not latch. Doing a quick google search, we found that in 2015 and 2020a recall was issued for a broken pawl spring tab. We did not own the car in 2015 and never received a notice for 2020. Since the door was unable to latch, I had to physically hold door while my husband drove down the interstate. We contacted our local Lincoln dealership and scheduled an appointment to be inspected. We were advised that we would have to pay for the repairs and to contact Ford. Ford was contacted and advised that the extended warranty had expired and they were not responsible. We never received a recall notice. We have appt October 8 with Lincoln dealership to be repaired since you’re unable to drive car without door flying open.
Lincoln Mkt 2012
- Date Of Incident: 2024-07-29
- Date Complaint: 2024-08-13
- VIN: 2LMHJ5AT7CB
- Components: STEERING
- Summary: The recall work was done on 10/27/2015. Ford Lincoln knows there is a problem with the power steering. They will not redo the work that needs to be done properly because of their faulty power steering module. They did not replace the module; they only made an adjustment to it. I almost had an accident because of the faulty power steering. When it went out it is almost impossible to turn the steering wheel. This problem could have created a serious accident with another vehicle, property or even a pedestrian. Anyone owning one of these vehicles could have the same serious problem. I am on limited income and cannot afford to have the problem repaired. I should not have to pay for the repair since Ford Lincoln knows it is a problem. What happened to me was when I was making a turn around a corner the power steering when out and I almost hit a car. I struggled to get it into a parking lot. The driver of the other car followed me in to curse me out. I told him what happened. He got in and checked it and saw it was not working properly. He was nice to offer to drive it to my home a short distance away. His wife followed us in his car. He was strong enough to turn the wheel. He told me to never drive it again that it was dangerous to drive. Ford should correct the problem since it is dangerous when it suddenly goes out.
Lincoln Mkt 2013
- Date Of Incident: 2024-04-01
- Date Complaint: 2024-05-03
- VIN: 2LMHJ5NK8DB
- Components: STEERING
- Summary: The contact owns a 2013 Lincoln MKT. The contact stated while driving at an undisclosed speed, the vehicle lost power steering functionality. The contact stated that the steering wheel was seized. The contact was able to drive the vehicle to the shoulder of the roadway. The vehicle was towed to the residence. The contact researched online and discovered NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included in the recall. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 121,000.
Lincoln Mkt 2013
- Date Of Incident: 2024-04-18
- Date Complaint: 2024-04-26
- VIN: 2LMHJ5FK4DB
- Components: STEERING
- Summary: The contact owns a 2013 Lincoln MKT. The contact stated while stopped at a traffic signal, the light changed, and the accelerator pedal was depressed, and the contact attempted to turn the steering wheel and the steering wheel was firm. The contact was able to drive the vehicle to a local dealer. The dealer diagnosed and determined that the steering rack and pinion gears needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 15V340000 (Steering). The failure mileage was approximately 111,000.
Lincoln Mkt 2018
- Date Of Incident: 2024-03-01
- Date Complaint: 2024-03-06
- VIN: 2LMHJ5AT9JB
- Components: STRUCTURE
- Summary: On [XXX] the drivers side keyless entry fell off our vehicle while traveling on the Ohio turnpike. The wiring harness held the trim component from falling off the vehicle, but caused it to fling and smash into the vehicle until we pulled off the turnpike. We duct taped the part in place until we could get the vehicle to our local Lincoln dealer. I noticed that the part had no clips to hold it into place, just double sided sticky tape that had only adhered to about 1/3 of the frame. On inspection, we noticed that the passenger side trim was also loose. I was told by Lincoln that at 53,000 miles this was a trim part and not considered an electrical component. We purchased a new component (part # BE9Z7420555BA) and had the dealership (Signature Ford of Owosso, MI) install the part. Now on [XXX] we heard a rattle coming from the drivers door. On inspection, the new part has almost came off again as well as the passenger side trim. We checked for a recall and found that the Ford Edge (the same basic vehicle with a Ford logo) has a recall on this same component. Can you be of any help in this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Lincoln Mkt 2013
- Date Of Incident: 2023-11-13
- Date Complaint: 2023-11-20
- VIN: 2LMHJ5FK3DB
- Components: ELECTRICAL SYSTEM
- Summary: I applied my hazards when pulling over and once it was safe to resume, I went to turn off my hazards and they would not turn off. I tried shutting off the vehicle and restarting but nothing was clearing it. The button was not stuck either. After about 20 mins of driving with the hazards, I tried the button again and the hazards shut off. I believe there is an issue with the front control panel.
Lincoln Mkt 2013
- Date Of Incident: 2023-09-20
- Date Complaint: 2023-10-05
- VIN: 2LMHJ5AT2DB
- Components: STEERING
- Summary: I was driving and the power steering went out while driving. The power steering warning light came on as the steering went out. It was extremely difficult to steer the car. I was fortunate to keep my car under control and stop. Upon investigating how to fix the issue, I discovered the power steering in this vehicle is "electric power steering" thus no way for me to fix it by adding fluid, etc. I was away from home and found an independent garage which told me this seems to be a common problem in this year vehicle and that I had to take it to a Ford Dealership for repair. Upon investigating there are many complaints of this occurring in Lincoln MKT cars. I called Ford Motor Company and there has been no action by the company to alert owners of this and to fix it. This could have had serious consequences because it occurred while the car was in motion.
Lincoln Mkt 2018
- Date Of Incident: 2023-05-15
- Date Complaint: 2023-09-15
- VIN: 2LMHJ5FK7JB
- Components: STRUCTURE
- Summary: The contact owns a 2018 Lincoln MKT. The contact stated while driving at an undisclosed speed, the exterior windshield trim on the driver's side door detached. After some time, the exterior windshield trim on the passenger's side door also detached. The vehicle was taken to the dealer, who did not provide a specific diagnosis, but the vehicle was repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 49,000.
Lincoln Mkt 2014
- Date Of Incident: 2023-09-06
- Date Complaint: 2023-09-06
- VIN: 2LMHJ5AT8EB
- Components: BACK OVER PREVENTION
- Summary: The contact owns a 2014 Lincoln MKT. The contact stated while reversing at 5 MPH, the rear camera was inoperable and the message "Camera Unavailable" was displayed. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
Lincoln Mkt 2014
- Date Of Incident: 2023-09-06
- Date Complaint: 2023-09-06
- VIN: 2LMHJ5AT8EB
- Components: BACK OVER PREVENTION
- Summary: Backup camera has failed. This is a very important safety item to avoid injuring children playing behind the vehicle.
Lincoln Mkt 2011
- Date Of Incident: 2023-07-14
- Date Complaint: 2023-07-18
- VIN: 2LMHJ5AT9BB
- Components: STEERING,ELECTRICAL SYSTEM
- Summary: my power steering sensor fault light came on and it was recalled a while back & expired a few months ago unbeknownst to me.
Lincoln Mkt 2013
- Date Of Incident: 2023-06-10
- Date Complaint: 2023-06-12
- VIN: 2LMHJ5AT8DB
- Components: STEERING
- Summary: The contact owns a 2013 Lincoln MKT. The contact stated while driving approximately 35 MPH, the power steering assist and traction control warning lights illuminated. The contact immediately felt the vehicle lose power steering assist, and the contact and pulled over. The contact turned off and restarted the vehicle to reset the power steering functionality. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and determined that the power steering assist and rack and pinion and steering gear needed to be replaced. The independent mechanic referred the contact to a dealer; however, vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 15V340000 (Steering). The failure mileage was approximately 207,000.
Lincoln Mkt 2011
- Date Of Incident: 2023-06-01
- Date Complaint: 2023-06-08
- VIN: 2LMHJ5AR3BB
- Components: STEERING
- Summary: The contact owns a 2011 Lincoln MKT. The contact stated while driving at an unknown speed, the steering wheel became firm. There was no warning light illuminated. The dealer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 15V340000 (Steering). The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 197,000.
Lincoln Mkt 2013
- Date Of Incident: 2022-05-14
- Date Complaint: 2023-05-17
- VIN: 2LMHJ5AT0DB
- Components: STEERING
- Summary: The contact owns a 2013 Lincoln MKT. The contact stated that while her husband was attempting to drive out of a parking space, the power steering fault message was displayed on the instrument panel. The steering became difficult to operate. The vehicle was taken to the dealer who diagnosed that the power steering needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 65,000.
Latest 5 recalls Lincoln Mkt
The National Highway Traffic Safety Administration (NHTSA) has issued 24 recalls for different components of the Lincoln Mkt.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Lincoln Mkt 2018
- Report Received Date: 2020-02-10
- Manufacturer: Ford Motor Company
- Components: SUSPENSION:REAR
- Summary: Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
- Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
- Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
- Model: Lincoln Mkt 2017
- Report Received Date: 2020-02-10
- Manufacturer: Ford Motor Company
- Components: SUSPENSION:REAR
- Summary: Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
- Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
- Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
- Model: Lincoln Mkt 2013
- Report Received Date: 2020-02-10
- Manufacturer: Ford Motor Company
- Components: SUSPENSION:REAR
- Summary: Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
- Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
- Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
- Model: Lincoln Mkt 2014
- Report Received Date: 2020-02-10
- Manufacturer: Ford Motor Company
- Components: SUSPENSION:REAR
- Summary: Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
- Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
- Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
- Model: Lincoln Mkt 2015
- Report Received Date: 2020-02-10
- Manufacturer: Ford Motor Company
- Components: SUSPENSION:REAR
- Summary: Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
- Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
- Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Latest negative Lincoln Mkt car reviews
Latest positive Lincoln Mkt car reviews
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Vehicle year: 2013
Completely happy at 55000 miles. The service has been great and the warranty is excellent. It rides like a dream!
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Vehicle year: 2015
My Lincoln MKT w/ecoboost is one of the best running and most comfortable cars I have owned. I would purchase another if the model had not been discontinued. It is comfortable, quiet, drives well, and looks good! And it is roomy for when the grandkids travel with us. Negatives are cheap plastic on door interiors, and dash, and a recurrent problem with the heater failing which Ford at first did not want to fix as it was only happening occasionally! I get 19 mpg around town, and 24 on the highway with a decent powerful V-6 that runs fine on regular unleaded fuel.
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Vehicle year: 2018
I was initially considering the Land Rover RR Sport, but I found that the MKT was a great alternative. It's an elegant car that comes packed with technology, including adaptive cruise and cooled seats both in the front and rear. I really like the style of the car, as it's elegant and stands out. I'm not sure why critics don't like the styling. Although some elements reveal that the platform is based on a family car, such as the old-fashioned foot-operated parking brake and the lack of front parking sensors even on the top-level model, the car still has great power with its 365 hp V6 engine. The interior style with two rows of bucket seats is also great.
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Vehicle year: 2014
Overall, I am really happy with this vehicle. Mine is a fully loaded EcoBoost. Although I wish the gas mileage was a bit better, the vehicle has great power and refinement.
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Vehicle year: 2012
The comfort and driving experience of this car is on par with luxury brands like Mercedes, Lexus, and Infinity, which is quite impressive for a Ford. It drives like a dream with exceptional power and handling. The backup camera is outstanding, although it takes a bit of time to come on after startup. The sound system is also exceptional, but the Sync feature can be a bit complex to operate. I sometimes encounter errors when it connects to my iPhone, and it starts playing from my iPhone without my command, which can drain the battery. The Nav system is also a bit complex, requiring several steps to perform a task that my 2003 Acura could do with a single voice command.
Cesar Brekke 2024-11-18
Vehicle year: 2012
Hi there! I hope you're doing well. I wanted to share our experience with the MKT so far. Unfortunately, we've had some trouble getting it started and had to have it towed to the dealer after only 300 miles. It was a bit frustrating to have to make several phone calls and wait three days for a loaner car, but we're hopeful that the dealer will be able to resolve the issue. We haven't heard back from them yet, but we're staying positive. We did want to mention that we've heard about some ignition problems with this model, so it's definitely something to keep in mind. Overall, we think it has the potential to be a great car, but we're still waiting to see how it performs once we can actually drive it. Thanks for listening!
Porter Considine 2024-10-16
Vehicle year: 2018
Although I take responsibility for purchasing this car, I must express my disappointment with it. The car's narrow design makes it uncomfortable for long trips, and the two-zone comfort system is not as advertised, with only one fan. Additionally, the safety system's beeping and on-screen messages can be distracting. The car also has some design flaws, such as whistling in windy conditions or when passed by other vehicles. Overall, these issues detract from the car's quality and usability.
Elias Dach 2024-10-06
Vehicle year: 2013
Hi there! I hope you're doing well. I wanted to share our experience with the MKT so far. Unfortunately, we've had some trouble getting it started and had to have it towed to the dealer after only 300 miles. It was a bit frustrating to have to make several phone calls and wait three days for a loaner car, but we're hopeful that the dealer will be able to resolve the issue. We haven't heard back from them yet, but we're staying positive. We did want to mention that we've heard about some ignition problems with the new model, so it's definitely something to ask about if you're considering purchasing one. Overall, we think it has the potential to be a great car, but we're still waiting to see how it performs once we can actually drive it. Thanks for listening!
Turner Schmitt 2024-10-05
Vehicle year: 2012
I had an issue with my Ford/Lincoln engine and was fortunate enough to have a compassionate and concerned Ford representative who called me at least twice a week until the engine was replaced. I give her 10 stars! The MKT is now running great. However, I did not receive any follow-up from Holman Lincoln dealer after the installation of the engine. Currently, the car is in the shop to replace parts for steering and new tires as the old ones are worn out. The car has only 109,000 miles on it and the tires are only 3 years old. In February 2020, after owning Lincolns for 35 years, I have decided to switch to the Lexus brand. I have pumped over 8 gallons from the passenger side of my 2010 MKT and have tried to fix the issue by putting new seals and cleaning out the vents beneath the windshield wipers. However, the Lincoln dealer wants to charge me about $165.00 just to check it. Although Lincoln paid for the engine, I still had to pay $5000.00 for installation. I am looking forward to getting rid of my 2010 MKT and switching to Lexus when the economy bounces back.
Sylvester Gerhold 2024-10-03
Vehicle year: 2013
I had an issue with my Ford/Lincoln engine and was fortunate enough to have a compassionate and concerned Ford representative who called me at least twice a week until the engine was replaced. I give her 10 stars! The MKT is now running great. However, I did not receive any follow-up from Holman Lincoln dealer after the installation of the engine. Currently, the car is in the shop to replace parts for steering and new tires as the old ones are worn out. The car has only 109,000 miles on it and the tires are only 3 years old. In February 2020, after owning Lincolns for 35 years, I have decided to switch to the Lexus brand. I have pumped over 8 gallons from the passenger side of my 2010 MKT and have tried to fix the issue by putting new seals and cleaning out the vents beneath the windshield wipers. However, the Lincoln dealer wants to charge me about $165.00 just to check it. Although Lincoln paid for the engine, I still had to pay $5000.00 for installation. I am looking forward to getting rid of my 2010 MKT and switching to Lexus when the economy bounces back.