2017 Lexus Rx350 problems
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Common 2017 Lexus Rx350 problems
Based on the complaints from owners of the 2017 Lexus RX 350, here is a list of common problems with this car:
- Defective Vacuum Pump Causing Braking Assist Loss: Some 2017 models were recalled due to a defective vacuum pump that can malfunction, leading to a sudden loss of braking assist. The repair involves replacing the faulty vacuum pump with an improved unit .
- Faulty In-Tank Fuel Pump: Certain 2017 to 2020 models were recalled because of a defective in-tank fuel pump that can malfunction, potentially causing the vehicle to stall while driving. The solution is to replace the faulty fuel pump with an enhanced unit .
- Interior Front Door Handle Breakage: Front door handles in some 2016 to 2019 models are prone to breaking, resulting in the affected door being unable to open from the inside of the vehicle .
- Water Pump Coolant Leaks: The water pump in some vehicles is susceptible to developing coolant leaks between 90,000 and 150,000 miles, necessitating a replacement to address the issue .
- Noisy Engine-Mounted High-Pressure Fuel Pump: In certain 2016 and 2017 models, the engine-mounted high-pressure fuel pump can become noisy and requires replacement to resolve the problem .
- Droning Noise from Exhaust System: Some 2016 to 2018 models may experience a droning noise from the exhaust system during takeoff or light acceleration. Replacing the original exhaust center pipe assembly with an improved one can solve this issue .
- Noisy Rear Wheel Bearings: Rear wheel bearings in specific vehicles may become noisy between 120,000 and 170,000 miles, necessitating replacement to address the noise .
- Driveshaft Center Bearing Material Ripping: The rubber material of the driveshaft center bearing is prone to ripping over time, leading to driveline vibration. Replacing the center bearing with a new one can resolve this issue .
- Rapid Wear of Front Lower Control Arm Bushings: Front lower control arm bushings are prone to rapid wear, causing alignment problems and uneven tire wear. Replacing the worn bushings with new ones or replacing the complete lower control arms can solve this issue .
- Wear of Front Sway Bar and Links: The front sway bar and links are prone to rapid wear, resulting in suspension rattling noises on uneven roads and bumps. Replacing the worn sway bar and links with new ones of better quality can address this problem .
What is the major problem of Lexus RX350?
Here are some common problems associated with the Lexus RX350: Electrical Issues: Some owners have reported problems with the navigation system, the infotainment screen, or issues related to electrical components. Transmission Problems: A small number of owners have experienced transmission issues, which ca.
How many miles can a 2017 Lexus RX 350 last?
250,000 miles
While the average vehicle tends to stay on the roads for around 150,000 miles, the Lexus RX exceeds this by quite a lot. With the proper care and smart driving habits, you can be driving for 250,000 miles or more!
Is 2017 Lexus RX a good car?
Vehicle overview
Comfort, quality and a carlike driving experience are key strengths of the 2017 Lexus RX 350. Although it falls short of its competitors in some ways, it's impeccably crafted and boldly styled. The RX is a smart pick if you're looking for a well-rounded luxury crossover.
What year Lexus RX350 is the most reliable?
According to industry reviews, consumer feedback, reported problems, and NHTSA statistics, the most reliable years for Lexus RX350 are 2014, 2018, 2020, 2021, 2022, and 2023. In these particular years, the car received the highest ratings in terms of safety, reliability, and performance.
2017 Lexus Rx350 car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Lexus Rx350 problems, we found that the most common problems with these 2023 model year vehicles are:
- Unknown or other problems
- Service brakes problems
- Engine problems
- Fuel/propulsion system problems
- Power train problems
The graph below shows statistics for all 2017 Lexus Rx350 vehicle components and the number of complaints received.
Latest 25 complaints 2017 Lexus Rx350
The NHTSA has received 80 complaints about various vehicle components related to the 2017 Lexus Rx350. Below are the 25 most recent complaints reported for 2017 Lexus Rx350 vehicles.
2024-09-08
ENGINE PROBLEM
- Date Of Incident: 2024-06-13
- VIN: 2T2ZZMCA5HC
- Components: ENGINE
- Summary: My car has an oil leak from the timing chain cover gasket that was discovered by an independent mechanic at 37,465 miles. The dealer confirmed the leak on June 14, 2024 during a recall replacement of the fuel pump. The repair is very expensive and the car is no longer under warranty. This is the second occurrence of this same issue. The first occurred in April 2021 at 24,192 miles and was repaired by the dealer under warranty. There were no warning lamps or messages of the problem but there was oil on the ground where I park. The car is available for inspection. An internet search confirms that this is a known and common problem with the Lexus RX350 (and specifically the 2017 model) for many owners with some occurring more than once as in my case.
2024-09-03
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-09-03
- VIN: 2T2BZMCA1HC
- Components: UNKNOWN OR OTHER
- Summary: I bought this car in March 2020. We took it to the Kingsport, TN Lexus dealer Sept. 14, 2020 for several warranty issues and a recall factory interior front door handle replacement. Today, 9/3/24 the front driver’s side interior door handle broke and the door cannot be opened from inside the car. Called local dealer who said that it was guaranteed for 12 months or 12,000 miles. I find this completely unacceptable. I am [XXX] and have driven cars for over 40 years and I have never had a car handle break. For this handle to basically last four years is unacceptable and unsafe for any Lexus driver. At this point I question as to whether the repair was actually made. If in fact replaced, I am shocked by the lack of quality in a repair that was to have fixed a serious issue. Driving a car when you cannot open the door is not something I recommend to anyone! I have called Lexus National customer service and they have opened a case. I do plan to have this repaired and I do not plan to pay for what I consider to be very low quality part replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2024-09-01
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-09-01
- VIN: 2T2BGMCAXHC
- Components: UNKNOWN OR OTHER
- Summary: When checking the emergency SOS function in my car I found that it did not work. I called Lexus support and was told that the following safety systems would no longer be operative: Lexus Enform Safety Connect including Automatic Collision Notification; Enhanced Roadside Assistance; Emergency Assistance Button and Stolen Vehicle Locator; Lexus Enform Remote including Remote Engine Start/Stop, Door Lock/Unlock, Vehicle Finder, Guest Driver Monitor, Vehicle Status and Alerts, Key Fob Remote Start, and Integration with Alexa and The Google Assistant; Lexus Enform Destination Assist including 24-hour live response center agent; Lexus Enform Service Connect including Vehicle Health Report, Vehicle Alerts, and Maintenance Alerts; These include safety systems that I rely on, especially when driving on interstate highways, and were included when I purchased my car. I had no warning that the services would cease to function in October of this year. Lexus states that these systems will no longer function because telecommunications providers will no longer support 3G service. This is certainly a safety issue for me and for other drivers and I believe that Lexus should be required to modify the hardware/software in these vehicles to function in a 4G/5G environment. Lexus representatives state that Lexus has no plans to correct these safety issues. I am requesting that NHTSA review this matter as a highway safety issue.
2024-08-17
TIRES PROBLEM
- Date Of Incident: 2024-08-17
- VIN: 2T2ZZMCA1HC
- Components: TIRES
- Summary: 235/65r18 tire. I was driving on the highway and all of a sudden it was a loud noise and immediate tire noise. I struggled to slow the vehicle down and pull to the side of the road The tire is absolutely destroyed both on the inside and the outside side walls of the tire. I could have had a horrible accident because the car was completely out of control when the tire blew
2024-07-08
ENGINE PROBLEM
- Date Of Incident: 2022-10-12
- VIN: 2T2ZZMCA7HC
- Components: ENGINE
- Summary: On [XXX], my wife, [XXX] , was driving our Lexus RX 350 when she noticed engine smoke without any prior notifications from the vehicle. Concerned for her safety, she pulled over and contacted Geico for assistance. Geico arranged for the vehicle to be towed to Motor City Lexus, a trusted Lexus dealership in Bakersfield. Once we the dealership performed a diagnosis they advised that the issue involved coolant being leaked into the engine that caused the smoke with in result caused the engine blow head gasket. After doing some research I saw an article from consumer reports about some Lexus and Toyota SUVs doing the exact same thing which made me decide to wrote about this incident. I am including the link regarding the report [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2024-06-17
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-06-14
- VIN: 2T2ZZMCA3HC
- Components: UNKNOWN OR OTHER
- Summary: The sunroof glass spontaneously exploded into thousands of pieces while driving on the interstate. There was no impact what so ever to the glass and the outside temperature was 95 degrees. The shattered glass fell into the vehicle and left a huge hole in the center of the glass panel. My safety was at risk due to explosion of glass while driving at an elevated rate of speed of 75mph. All while traveling over 100 miles from home and then having to drive the vehicle home with a gapping hole in the roof. The surrounding drivers were also at risk due to the glass flying off and hitting their vehicles. There were no cracks or failures to the glass prior to the glass exploding. There were no warning lights, messages or symptoms.
2024-01-29
ENGINE PROBLEM
- Date Of Incident: 2023-12-06
- VIN: 2T2BZMCAXHC
- Components: ENGINE
- Summary: During a routine maintenance at the Lexus dealer where vehicle was purchased, we were told that there was a potential oil leak from ("potentially") the engine where the block, cylinder head, and timing cover components meet. The quote we got for the repair is $18,781.52 as a good portion of the car needs to be disassembled to access the motor. This issue was only brought up after the warranty expired. The Toyota 2GR-FKS 3.5L V-6 engine in this vehicle is known to leak in this area due to the gasket mating surfaces in the area mentioned above not sealing completely requiring silicone RTV caulk to be installed during engine assembly. If this is not done correctly leaks occur. Lexus refuses to make good on this saying the car is out of warranty. Ironically, after receiving the quote from the dealer for the repair, we received an offer to extend the warranty - available only after this $18k repair was completed.
2023-12-05
FUEL SYSTEM, GASOLINE PROBLEM
- Date Of Incident: 2023-12-04
- VIN: JTJBZMCAXH2
- Components: FUEL SYSTEM, GASOLINE
- Summary: The contact owns a 2017 Lexus RX350. The contact stated that prior to starting the vehicle, there was an abnormal fuel odor on the exterior of the vehicle. The contact stated that when the vehicle was started, the odor was inside the vehicle. The contact stated while driving 40 MPH, the accelerator pedal was depressed; however, the vehicle failed to respond as needed. The contact stated that while taking the vehicle to the dealer and driving the vehicle into the dealer parking lot, the service representative noticed a trail of fuel coming from the vehicle. The contact and her three kids exited the vehicle. The vehicle was diagnosed with a failed fuel pressure sensor connection and leaking fuel line. The contact was informed that the fuel pump and fuel line needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 73,403.
2023-09-20
SERVICE BRAKES PROBLEM
- Date Of Incident: 2019-06-27
- VIN: 2T2BGMCA9HC
- Components: SERVICE BRAKES
- Summary: there has always been a sound when braking. took it to the dealer on 6/27/2019. service adviser told me to brake harder to break in the brakes.
2023-09-07
UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2023-08-01
- Number Of Injuries: 1
- Crash: 1
- VIN: 2T2BZMCAXHC
- Components: UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
- Summary: I WAS SITTING AT A COMPLETE STOP FOR MORE THAN 45 MINUTES BEHIND A FATALITY ACCIDENT ON THE HIGHWAY THEY HAD CLOSED WHILE OCCASIONALLY REMOVING FOOT FROM BRAKE TO INCH FORWARD A FEW FEET A BEST AND THEN STOP AGAIN NEVER TOUCHING THE ACCELERATOR WHEN I REALIZED AT ONE POINT TRAFFIC BESIDE ME WAS MOVING, I THOUGHT, IT WAS MY RX 350 WHILE PRESSING BRAKE ALL THE WAY TO THE FLOOR WITH NO RESISTANCE I ATTEMPTED TO PUT THE CAR IN NEUTRAL TO SEE IF IT WAS SLOW ME DOWN AS AN UPCOMING CRASH WAS UNAVOIDABLE. NO BRAKE ASSIST, PRECOLLISON WARNING OR ASSIST, NO EMERGENCY BRAKING, NO RESISTANCE FROM BRAKE PEDAL AND ***NO WARNING LIGHTS CAME ON AT ALL PRIOR TO IMPACT WITH THE BACK OF A STOPPED SEMI TRUCK** and during the entire incident the speedometer remained at zero or moved a tiny bit off of zero as if it was pulsing somehow and the accelerator was never touched while car felt like I was being pushed from behind, randomly accelerating on its own before impact.
2023-08-23
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2023-04-03
- VIN: 2T2BZMCA7HC
- Components: UNKNOWN OR OTHER
- Summary: •What component or system failed or malfunctioned, and is it available for inspection upon request? Amplifier is in failure. There is no sound. This is a very common problem with Lexus. It is available for inspection upon request. •How was your safety or the safety of others put at risk? (1)Navigation and Directions – Navigation is working properly, but no sound coming out from navigation. This could lead to confusion and distractions. I have been using my phone to navigate, and this is not safe using my phone while I am driving. (2)Distracted driving – There is no sound using Bluetooth, so I disconnect my phone with the car’s Bluetooth. When I receive a phone call, I have to check the phone to see if this is an urgent call, like calling from my son’s aftercare. If the call is urgent, I have to respond to the call. This doesn’t allow the driver to make hands-free calls. This can lead to distractions that compromise the driver’s attention and increase the risk of accidents. •Has the problem been reproduced or confirmed by a dealer or independent service center? This issue was checked by Lexus Englewood Service center, and they confirmed that this is the amplifier failure. I purchase this vehicle at Englewood Lexus. •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? This issue was checked by Lexus Englewood Service center, and they confirmed that this is the amplifier failure. •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lamps, messages or other symptoms of the problem prior to the failure. Sound system failure has appeared since April 2023.
2023-08-13
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE PROBLEM
- Date Of Incident: 2023-08-13
- VIN: 2T2BGMCA6HC
- Components: FORWARD COLLISION AVOIDANCE,LANE DEPARTURE
- Summary: The lane departure camera is mounted to the windshield and the glass between the windshield and the camera becomes fogged over time. This results in the lane departure system becoming less sensitive or inoperable - in particular in low-light or when sun was shining toward the camera (dusk/dawn). It also results in the adaptive cruise control becoming more erratic (abrupt in stops). This design puts the user of the vehicle and others around them at risk as key safety systems are compromised. This is in an area that is generally not easily accessible for an owner to clean. However, I was able to remove the camera and clean the glass (please see pictures) and normal function resumed immediately. This is not an operation a owner should attempt and there are warnings about camera re-calibration. I believe NHTSA should consider this a design defect that could be cured by a visit to a dealer (periodically) with their technicians performing a complementary cleaning of the interior camera glass to ensure the camera continues to function properly. About the car: This car has never been in an accident, non-smoker, always garaged (no sun/heat exposure) driven in the city with no dust or debris in the cabin (exceptionally clean inside and out) 33,500 miles at time of cleaning (photos attached). I believe this fog is due to off-gassing of cabin materials that occurs naturally as the vehicle ages.
2023-08-10
LATCHES/LOCKS/LINKAGES,STRUCTURE PROBLEM
- Date Of Incident: 2023-08-08
- VIN: 2T2BZMCA2HC
- Components: LATCHES/LOCKS/LINKAGES,STRUCTURE
- Summary: The contact owns a 2017 Lexus RX350. The contact stated that upon attempting to exit the vehicle through the driver's side, the door failed to open. The contact was able to exit the vehicle after reaching through the open window to open the door using the exterior door handle. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 24,000.
2023-07-18
VISIBILITY PROBLEM
- Date Of Incident: 2021-07-01
- VIN: 2T2ZZMCA6HC
- Components: VISIBILITY
- Summary: The contact owns a 2017 Lexus RX350. The contact stated while driving at various speeds, the sunroof was rattling. The contact had taken the vehicle to the dealer where after a test drive, the contact was informed that the failure was with the brakes, not the sunroof. Overtime, the failure worsened, and the vehicle was taken back to the dealer where the contact was provided an estimate for the replacement of the sunroof. The manufacturer was notified of the failure. The vehicle had yet to be repaired. The failure mileage was 35,461.
2023-06-11
SERVICE BRAKES PROBLEM
- Date Of Incident: 2022-12-01
- VIN: 2T2BGMCA9HC
- Components: SERVICE BRAKES
- Summary: I purchased a 2017 Lexus Rx 450h Fsport last year at Carmax. About 6 months ago, I noticed that every time I pressed the brakes, there was a chirping sound. I figured it could be dust in the calipers. As the months went by, the chirping sound has gotten louder and now it affected the parking brakes. I researched this problem and many people online have also complained that they are hearing this Chirping sound or what the Dealer calls a "Brake Squawking" sound. I received a letter from Lexus saying to bring my vehicle in for a possible Brake Booster and Fuel pump failure. So I brought my car to the dealership. Since it's there I complained about the chirping sounds that it's making every time I step on the brakes and when the parking brake is applied. I told the Advisor at Lexus that a lot of people online have also complained about this problem and it should be a "Recall". He said that it's not a Recall. To make the story short, the Dealership didn't find anything wrong with the Brake Booster and the Fuel pump. What's causing the Chirping or Squawking sounds was the "Brake Actuator". I was quoted $4,327 to have these parts replaced because my Rx was already past the 50,000 miles warranty. I brought my Rx to the Dealership at 55,483 miles. It was a great thing that we purchased the extended warranty at Carmax called the Max Care which I only had to pay a $100 co-pay. Amazing! It took about 2 days to have this completed. Now, the chirping sound has disappeared when I press the brakes and when the parking brake is applied. I truly believe that this should be a Recall by Lexus and be covered. It shouldn't matter how many miles the customer has. This is a safety issue. The brake actuator shouldn't fail this soon. I have a 2007 Lexus GS350 with 225,000 plus miles and I never replaced the Brake Actuator. I don't know if even has one. The bottom line is when I press the brakes on that car, there were never any chirping sounds.
2023-03-21
SERVICE BRAKES, HYDRAULIC PROBLEM
- Date Of Incident: 2023-03-14
- VIN: 2T2BZMCA6HC
- Components: SERVICE BRAKES, HYDRAULIC
- Summary: The contact owns a 2017 Lexus RX350. The contact stated that upon a cold start, an abnormal knocking sound was coming from the right side of the engine without warning. The contact stated that the knocking noise became louder upon shifting gear but would cease once the engine was warmed up. The contact also noted that the brake pedal was firm while depressing the brake pedal. There was an unknown brake warning message displayed. Upon investigation, the contact discovered NHTSA Campaign Number: 18V211000 (Service Brakes, Hydraulics) which he linked to the failure. The dealer was notified of the failure and informed him that the vehicle was not under recall. The dealer provided an estimate for the repair. The manufacturer was notified of the failure and provided a case number. The vehicle was not repaired. The failure mileage was approximately 25,800.
2023-01-09
UNKNOWN OR OTHER,VISIBILITY PROBLEM
- Date Of Incident: 2022-12-27
- VIN: 2T2BZMCA2HC
- Components: UNKNOWN OR OTHER,VISIBILITY
- Summary: At approximately 6:45pm on Tuesday, December 27, I was driving in Nassau County, NY, when my sunroof exploded. The sound was terrifying and I was very concerned that I was shot at or hit by an unknown object. At first I thought the object hit my car or my back windshield. I looked and did not see any holes anywhere but I could hear air coming into my car. I moved my sunroof shield and saw a gaping hole and shattered glass.
2022-12-24
SERVICE BRAKES PROBLEM
- Date Of Incident: 2022-12-12
- VIN: 2T2BGMCA0HC
- Components: SERVICE BRAKES
- Summary: Brakes make a squeaking sound when brakes applied. They are loud, this sound is not coming from brake pads or rotors. They are alarming and cause anyone to become startled and could cause crashes.
2022-12-23
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2022-12-12
- VIN: 2T2BGMCA9HC
- Components: UNKNOWN OR OTHER
- Summary: DAMPER SERVO SUB-ASSEMBLY, AIR CONDITIONER RADIATOR, NO. 2 Part Number: 8710608120 Which also called the bend door actuator failed on my 2017 RX450h at 80,000 mile.The part or door opens to mix hot air form the heating core and cold air to supply heat to the interior of the vehicle. When the bend door actuator part failed you have no heat and to replace it you have to he the dash removed (poor engineer design) and face bills for service over 6,000 dollars. This part failed appears to be prevalent with this manufacturer. Other manufacturers such as Mercedes benz, Porsche, and Honda etc. do not appear to suffer from this part failure problem at the same mileage. This appears to be a lemon part form this Manufacturer. Respectfully submitted, Newton Edwards Chemical Engineer 31 years
2022-11-17
VEHICLE SPEED CONTROL,ENGINE PROBLEM
- Date Of Incident: 2022-10-30
- VIN: 2T2ZZMCA7HC
- Components: VEHICLE SPEED CONTROL,ENGINE
- Summary: I just picked My Car up from Bakersfield Motor Ciry Lexus . My engine was replaced with a engine at this location with 65k . I have now notice my car jerk during acceleration from a stop position or uphill possibly from the transmission . I respectfully requesting a claim be opened on this issue as I didn't have the issue until engine replacement. I am also requesting a courtesy evaluation and stress test on the transmission at my home dealership Newport Beach Lexus. Ever since engine replacement the car has been bucking during acceleration 0 to 45.
2022-11-14
SERVICE BRAKES, HYDRAULIC PROBLEM
- Date Of Incident: 2021-06-01
- VIN: 2T2ZZMCA0HC
- Components: SERVICE BRAKES, HYDRAULIC
- Summary: The contact owns a 2017 Lexus RX350. The contact stated that while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal, without warning. The contact had taken the vehicle to the dealer and was informed that the vacuum pump was defective and needed to be replaced. Upon investigation, the contact discovered NHTSA Campaign Number: 18V211000 (Service Brakes, Hydraulics) which she linked to the failure. The manufacturer was also notified of the failure and the contact was given a case manager. The vehicle was not repaired. The failure mileage was approximately 24,000. The contact stated that the vacuum pump was replaced at their expense and is requesting a reimbursement. The vehicle always had issues with the vacuum pump ever since the contact purchased it in 2021. The contact claims that they were told that the vacuum pump issue was normal. The 65k warranty of the vehicle had expired before the problem was dealt with.
2022-11-12
ENGINE PROBLEM
- Date Of Incident: 2020-05-08
- VIN: 2T2BZMCA8HC
- Components: ENGINE
- Summary: The Dealer Northtown Lexus in Amherst, New York replaced the vacuum pump per a factory recall. As a result, the vacuum pump continues to function improperly. The dealership, whom repaired the vehicle without my authorization, refuses to complete the vehicle repair.
2022-11-10
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2022-11-07
- VIN: 2T2BZMCA0HC
- Components: UNKNOWN OR OTHER
- Summary: The on board mapping system is no longer accurate for speed limits and as such ( assuming speed limits were lowered for safety reasons) creates an unsafe driving experience. Other manufacturers update there mapping technology at no cost ( eg Audi) Lexus require $500. It needs to be free.
2022-10-25
SERVICE BRAKES PROBLEM
- Date Of Incident: 2022-10-24
- VIN: 2T2BZMCA5HC
- Components: SERVICE BRAKES
- Summary: It was found during inspection of front break calipers that rubber dust boots on 3 out of 4 pistons (2 pistons per caliper) were torn apart. Chunks of cut out rubber boots were found inside the pistons. The car never had break work done since the time it was manufactured. The brake pads on both front wheels are still factory original. The only way for dust boots to get damaged is to have improper installation during car assembly process where rubber boot is not tacked fully inside caliper. The issue would result in premature wear of piston seals dust boot supposed to protect. Wearing off seals would result in leak of break fluid and potential sudden loss of break functionality. The workmanship issue is likely to be impacting other vehicles assembled on the same factory floor by the same employee.
2022-10-18
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2022-10-10
- VIN: 2T2BZMCA8HC
- Components: UNKNOWN OR OTHER
- Summary: When checking the emergency SOS function in my car I found that it did not work. I called Lexus support and was told that the following safety systems would no longer be operative: Lexus Enform Safety Connect including Automatic Collision Notification; Enhanced Roadside Assistance; Emergency Assistance Button and Stolen Vehicle Locator; Lexus Enform Remote including Remote Engine Start/Stop, Door Lock/Unlock, Vehicle Finder, Guest Driver Monitor, Vehicle Status and Alerts, Key Fob Remote Start, and Integration with Alexa and The Google Assistant; Lexus Enform Destination Assist including 24-hour live response center agent; Lexus Enform Service Connect including Vehicle Health Report, Vehicle Alerts, and Maintenance Alerts; These include safety systems that I rely on, especially when driving on interstate highways, and were included when I purchased my car. I had no warning that the services would cease to function in October of this year. Lexus states that these systems will no longer function because telecommunications providers will no longer support 3G service. This is certainly a safety issue for me and for other drivers and I believe that Lexus should be required to modify the hardware/software in these vehicles to function in a 4G/5G environment. Lexus representatives state that Lexus has no plans to correct these safety issues. I am requesting that NHTSA review this matter as a highway safety issue.
2017 Lexus Rx350 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 3 recalls for different components of the 2017 Lexus Rx350.
2020-11-04
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
- Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
- Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
2020-01-13
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
- Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
- Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
2018-04-03
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
- Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota Camry and Highlander vehicles, 2017 Toyota Sienna and Tacoma vehicles and 2017 Lexus RX350 vehicles. During the manufacturing process, the oil galley in the rotor for the brake booster vacuum pump assembly may have been improperly machined possibly resulting in a sudden loss of brake assist.
- Consequence: A sudden loss of braking assist can increase the risk of a crash.
- Remedy: Toyota will notify owners, and dealers will replace the brake booster vacuum pump, free of charge. The recall began on May 9, 2018. Owners may contact Toyota customer service at 1-888-270-9371, or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0K/JLD.
Negative 2017 Lexus Rx350 car reviews
Positive 2017 Lexus Rx350 car reviews
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I previously owned two Toyota Highlanders before upgrading to the Lexus RX350 FSPORT. My latest Highlander was an '08 Sport model. I opted for the FSPORT due to its tighter suspension, as the regular RX350 is known to be a little squishy for handling. During my search, I test drove several other SUVs, including the Audi Q7, Porsche Cayenne and Macan, Acura MDX and RDX, BMW X5 and X3, and a Highlander hybrid. While all of them were good SUVs, I found the Lexus to be the best overall package, especially when it comes to reliability. I have already put 5,500 miles on it and have pushed it hard on a very curvy road to my neighborhood, and it handles very well. The seating is comfortable, but as someone who is 6'1Radar cruise can be a bit unpredictable at times, especially when approaching a car stopped at a red light. However, it does automatically trail and stop behind a car in front. When resetting radar cruise to a lower speed, it may slow down the car by braking or downshifting. With a bike rack in a trailer hitch mount behind the car, you may need to disable multiple safety features to back up, but Lexus customer service can assist you with this. The navigation system may take you on back roads to save time, so it's always a good idea to double-check with a map. The A.C. system may struggle to cool the car after it has been sitting in the sun, but it should eventually cool down. The styling is a matter of personal preference, and the panoramic roof does not allow for roof cross bars from Lexus. It's important to read all the footnotes for every option to avoid any surprises. Overall, this car offers great value for its price, with reliable handling, comfortable interior space, and impressive safety features.I purchased my car through Costco's auto buying program from a dealer located 225 miles away. The dealer offered me a price that was $1,700 below the invoice, which was not the MSRP. There were a few additional charges that were added on to get $600 of profit back. Overall, I thought it was a great deal since it gave up all the regular margin and his 2% hold back. The MSRP, including options and delivery, was $61,000.
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Congratulations on your new Lexus RX 350! It's great to hear that you're enjoying your third one. The 2017 model sounds like a fantastic upgrade with its updated design and additional features. It's impressive that Lexus vehicles are built to last without requiring much maintenance. Regular oil changes and service can keep them running for over 20 years! Not only are they reliable, but they're also cost-effective in the long run. The F Sport model sounds like a lot of fun with its extra safety features and technology. It's no wonder that you're considering getting another one in the future. Thank you for sharing your positive experience with us!
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I recently switched from a 2015 Audi Q7 TDI to the 2017 RX350. I must say, the RX350 feels much lighter and more nimble. I came across several reviews that criticized the RX350's looks and handling, but I couldn't disagree more. The RX350's bold and aggressive appearance outshines all other SUVs. Its sporty look sends the message that I'm not just another boring SUV driver. The handling is smooth and effortless, with light and easy steering, unlike the stiffer Audi steering. I don't understand why people prefer stiff steering, but I have no trouble navigating twisty roads. In fact, I find that I can take them faster in the RX350 without experiencing much body roll. Overall, I'm extremely satisfied with my choice of the RX350.
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Great ride! However, the instrumentation may not be the most user-friendly for everyone. The control switches are scattered about and can be difficult to read. The software has some nice features, but it requires a smartphone. Unfortunately, phone tech support is lacking, as agents may not be knowledgeable about all the features. On a recent 1,200-mile trip, the gas mileage averaged about 25 MPG. Additionally, the frontal view can be challenging to judge, so it's important to be careful!
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It's great to hear that you're enjoying your car! From your description, it sounds like it's a comfortable and reliable ride. I'm glad to hear that the driver assistant technology is working well for you and that you're getting compliments on the interior. It's a shame that the navigation system isn't up to par, but it's good to know that the screen and sound system are still top-notch. Thanks for sharing your thoughts!
Additional sources
More sources of information about 2017 Lexus Rx350 problems:
Thinking about buying a 2017 RX 350. Anything to know beforehand ...
https://www.clublexus.com/forums/rx-4th-gen-2016-2022/961831-thinking-about-buying-a-2017-rx-350-anything-to-know-beforehand.html
Feb 18, 2021 ... ClubLexus - Lexus ... There's quite a few posts here with info on used RX350's, and which year has common issues to look for. ... 2017 years and ...
2017 Lexus RX Reliability - Consumer Reports
https://www.consumerreports.org/cars/lexus/rx/2017/reliability/
Owner Reported Trouble Spots · Exhaust · In-car Electronics · Climate System · Brakes · Electrical Accessories · Noises And Leaks · Steering And Suspension.
Are there really that many issues with the RX? - Page 7 - ClubLexus ...
https://www.clublexus.com/forums/rx-4th-gen-2016-2022/857648-are-there-really-that-many-issues-with-the-rx-7.html
May 26, 2017 ... I'm currently in the market for a 2017 Lexus RX 350 and I came across two common issues for this vehicle. When I filter this forum by highest ...
2017 Lexus RX Problems | Kelley Blue Book
https://www.kbb.com/lexus/rx/2017/common-problems/
How reliable is the 2017 Lexus RX? See the most common repairs performed and learn if your vehicle is at risk for major repairs in the next 12 months.
2017 Lexus RX 350 hesitates and pulses between gears ...
https://community.cartalk.com/t/2017-lexus-rx-350-hesitates-and-pulses-between-gears/118864
Jun 8, 2018 ... Tachometer also pulsates. At steady speed (not accelerating) the vehicle runs great. The Lexus Engineers can not fix the problem common in 2017 ...
Other years of Lexus Rx350
Are you having problems with your 2017 Lexus Rx350?
Lawrence Schaden 2025-01-05
Hello! Thank you for sharing your experience with the 2017 model. We appreciate your feedback and we're sorry to hear that it didn't meet your expectations. We understand that a smooth and powerful drive train is important, as well as a stable suspension, especially when driving on the interstate. We apologize for any inconvenience caused by the Bluetooth set up. We value your loyalty as a long-time Lexus owner and we hope to have the opportunity to provide you with a better experience in the future.
Richard Olson 2024-11-10
The vibration issue is most likely caused by the muffler, resulting in a bad transmission. It is unfortunate that Lexus has not taken any action to address this issue. However, it is important to note that Lexus vehicles are known for their exceptional quality and reliability. While some may prefer other brands, it is important to consider all factors before making a purchase decision. It is also worth noting that dealerships may not always disclose potential issues with a vehicle, so it is important to do your own research and ask questions. Overall, Lexus remains a top choice for many discerning drivers.
Dave Yost 2024-10-12
I've been driving German cars for a while, so I'm used to a different feel behind the wheel. When I leased the Lexus, I had different expectations. Unfortunately, the Lexus driver's seat does not fit me well. I feel like I'm always sitting on the left side bolster. Additionally, I don't like the way the car corners/handles; it doesn't give me the feeling it's on rails. The throttle response is not acceptable to me. There are 8 forward gears and it seems like the car is always searching for the correct gear. This is particularly noticeable when on cruise control. I am continually lurching forward as the car shifts through the top gears, even on gradual and barely noticeable inclines; it's uncomfortable and annoying. However, I believe the car is always trying to find the most economical performance. When I ask it to do something outside of its programmed economy matrix, it hesitates. I've used the radar cruise control only twice, because it's not my cup of tea. I also find the technology to be too much for me to handle. My learning curve has been challenging: I've had the car for a month and have yet to scratch the surface of, much less master, navigation commands, climate controls, even the radio, et al. I hope to get used to the car over time.
Dario Rutherford 2024-09-25
My brand new RX 350 has had more problems than any other car I have owned, including used cars. The shocks made noise at 12000 miles, and the battery and water pump leaked at 41000 miles.
Wilbert Eichmann 2024-07-21
I purchased a 2017 RX350 last November and overall, it's been good. However, I have noticed some uncomfortable vibrations coming from the cabin and seat. Sometimes, even small bumps on the road can cause it to shake a bit, making it feel like I'm on a boat. While it's a good looking car, the ride isn't as pleasant as I had hoped. Unfortunately, the salesperson told us that all cars are the same, so we didn't take a careful test drive before purchasing. We are considering trading it in next year. Best regards, MG.