2023 Kia Sorento problems
The Kia Sorento (Korean: 기아 쏘렌토, romanized: Gia Sorento) is a series of automobiles manufactured by the South Korean manufacturer Kia since 2002 through four generations. Initially a compact SUV built on a body-on-frame chassis, the second-generation Sorento transitioned to a larger car-based platform which placed it into the mid-size crossover SUV class, and has been developed alongside the Hyundai Santa Fe.
First generation (BL; 2002)
2002–2006
Debuting in February 2002, the first generation Sorento was a traditional truck-based body-on-frame SUV. All American Sorentos also came with dual front airbags and dual side-curtain airbags in the front and rear. An optional four-wheel drive system with low range received praise for adding to the vehicle's off-road ability.
It had two transmission options, a 5-speed manual or 4- and 5-speed automatic (pre-2005 models have a 4-speed automatic, whilst 2005 Sorentos came with a 5-speed tip-tronic style automatic). First generation Sorentos are equipped with a Hyundai-manufactured 3.5-liter 24-valve DOHC V6 engine producing 192 hp (143 kW) at 5500 rpm, and 217 lb⋅ft (294 N⋅m) of torque at 3,000 rpm. Common features of the first generation Sorento were 4-wheel disc brakes (standard on all models), optional anti-lock braking system (ABS), and a 21.1-gallon (79.9 litres) fuel tank.
There were two trim levels available for the Sorento: either the base LX or the up-level EX. Both models included an AM/FM stereo with a single-disc CD player and an eight-speaker audio system, dual front airbags and front and rear side-impact SRS airbags (side-impact front and rear SRS airbags for North American-market models ONLY), cloth seating surfaces, a power-adjustable front driver's seat, air conditioning, power door locks and windows, tinted windows, aluminum-alloy wheels, keyless entry, wood interior trim accents, a split-folding second-row rear bench seat, and monotone exterior paint as standard equipment. Features such as satellite radio (on later models), leather-trimmed seating surfaces, heated front seats, a ten-speaker premium audio system, cassette and CD players, an in-dash CD changer, power front bucket seats, seventeen-inch (17") aluminum-alloy wheels, a power sunroof, two-tone exterior paint, and a security system were available regardless of trim level choice.
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Common 2023 Kia Sorento problems
The 2023 Kia Sorento is a popular SUV, but like any vehicle, it has its share of problems. Here are some of the most common issues reported by owners:
- Reliability issues: The 2023 Kia Sorento has a low reliability rating from Consumer Reports, which could be a concern for potential buyers. However, other sources suggest that the Sorento has an average reliability ranking, and most of the problems are reported on the previous generation. Additionally, the Sorento is expected to last for over 200,000 miles, and the hybrid powertrain is covered by a 10-year or 100,000-mile warranty.
- Fuel economy: Some owners have reported disappointing fuel economy, although this is not a universal issue. One owner reported getting 40 MPG, which is better than the mileage they had gotten with their previous hybrid vehicle.
- Interior and exterior problems: Some owners have reported issues with the interior and exterior of the Sorento, including loose trim, chipped paint, and a windshield glass shortage that has led to long wait times for replacements.
- Design flaws: One owner reported a design flaw that made it impossible to shift the car to neutral without power, which became a problem when the car wouldn't start. This issue was ultimately traced back to a defective rotary shift dial, which took several days to replace.
Overall, the 2023 Kia Sorento is a popular SUV with some reported issues. While some owners have reported engine and transmission problems, as well as reliability issues, other sources suggest that the Sorento has an average reliability ranking. Additionally, the Sorento is expected to last for over 200,000 miles, and the hybrid powertrain is covered by a 10-year or 100,000-mile warranty. However, potential buyers should be aware of the reported issues and weigh them against the vehicle's advantages, such as its spacious interior and fuel-efficient hybrid powertrain.
What is the issue with the 2023 Sorento?
Kia America, Inc. (Kia) is recalling certain 2023 Sorento vehicles. The air bag warning labels on the driver and front passenger sun visors may detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
What is the most common problem with Kia Sorento?
The common issues include engine problems, electrical problems, airbag problems, seat belt problems, lights problems, and body/paint problems. The worst issue that plagues these Kia Sorento models is engine failure.
Is the Kia Sorento changing for 2023?
The 2023 Sorento comes with two different hybrid models. You'll get some improved engine options with the 2023 model year. If you go with the standard Sorento, not much has changed. You'll still get a 4-cylinder, 191-horsepower engine.
Does Kia Sorento have transmission problems?
Transmission Problems
Some drivers reported significant jerking while shifting gears. Depending on what is causing the issue with the transmission, there are some cases where a software update resolves the issue.
2023 Kia Sorento car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Kia Sorento problems, we found that the most common problems with these 2023 model year vehicles are:
- Engine problems
- Electrical system problems
- Unknown or other problems
- Power train problems
- Lane departure problems
The graph below shows statistics for all 2023 Kia Sorento vehicle components and the number of complaints received.
Latest 25 complaints 2023 Kia Sorento
The NHTSA has received 68 complaints about various vehicle components related to the 2023 Kia Sorento. Below are the 25 most recent complaints reported for 2023 Kia Sorento vehicles.
ELECTRICAL SYSTEM,ENGINE PROBLEM
- Date Of Incident: 2024-10-16
- VIN: 5XYRKDLF7PG
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: While driving vehicle looses throttle power, goes into limb mode. Does not throw any codes. Turn the car off then back on and drives fine for a little bit. Has happened numerous times. Multiple trips to the dealership but since no codes pop up nothing can be fixed. Major safety issue!!!!
STRUCTURE,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-08-01
- VIN: KNDRHDLG7P5
- Components: STRUCTURE,UNKNOWN OR OTHER
- Summary: Sunroof Randomly exploded driving down the road.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-09-10
- VIN: 5XYRK4LF7PG
- Components: UNKNOWN OR OTHER
- Summary: Mounting bracket for the backup camera failed and caused the camera to dangle from the car. This caused me to not be able to use the camera to view objects and surroundings directly behind the vehicle. A dealer said they fixed the part back when it was originally recalled, but the new bracket broke and the dealer is refusing to fix the issue. They said the initial recall was completed and the part is now out of warranty and therefore they will not fix it, even though the exact part that was recalled originally has now failed again.
POWER TRAIN PROBLEM
- Date Of Incident: 2024-09-07
- VIN: 5XYRLDLC4PG
- Components: POWER TRAIN
- Summary: Car is a huge safety issue. Seems to be DCT transmission issue. Car gets stuck in first or second gear and revs all the way up. Happened multiple times getting on highway or at intersections. This has almost caused multiple accidents for me. You can push the pedal to the floor and it won’t do anything. The only temp fix is turning car off and back on.
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE PROBLEM
- Date Of Incident: 2024-09-12
- VIN: 5XYRKDLF2PG
- Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
- Summary: I had just entered the highway and reached highway speed of 70 mph. Without any warning, the engine died, all of the dashboard lights came on, and I was unable to accelerate. Thankfully I was in the right-hand lane and there was an exit ramp a short distance ahead. The car decelerated as it had no power, and cars behind me were honking. I was able to exit the highway and coast into a parking lot just off the frontage road. Had I not been able to get off the highway, the vehicle would have been stalled in fast-moving traffic, and a pile-up could have easily occurred. I turned the car off using the push button start/stop, waited several minutes, and restarted the car. The check engine light was on and the car diagnostics system reported an issue with the "engine management system." Upon clicking the details link, the diagnostics system further stated "A possible condition with your Engine Control System has been detected. A full system check is recommended to be done soon. Please contact your local dealership to schedule an appointment." I took the car to a local Kia dealership, and they stated they could not recreate the problem. They reported they "inspected the vehicle for DTC's and found code PO65312 in history." They cleared the code and reported, in writing, that "no issues found during test drive, vehicle currently operating properly, no further action taken" and gave the car back to me without fixing anything. They stated it may need to be diagnosed for longer ext diag time. The vehicle is available for inspection, and I would appreciate any help I can get as I got no help at the dealership.
STEERING,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2024-06-27
- VIN: 5XYRKDLF4PG
- Components: STEERING,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE
- Summary: When attempting to start the car, the engine will not start and every alert system and dashboard light turns on. The car is undriveable when it does this. It takes 5-10 minutes of turning the car on and off before it stops and is drivable again. It does not happen every time and seems to be random. This has happened 5 times. An additional 6th time this same issue happened while I was driving - all of the dashboard lights went on, and every alert / warning turned on (forward collision, lane warning, etc). The steering wheel also became stiff and extremely difficult to turn. I have been attempting to work with 2 different Kia service departments and their corporate escalations department without luck. They are unable to replicate the issue and are planning to give the car back to us. After seeing so many similar or same issues reported on various forums I am filing a NHTSA claim. (One forum example here: [XXX] ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ELECTRICAL SYSTEM,ENGINE PROBLEM
- Date Of Incident: 2024-07-27
- Number Of Injuries: 1
- VIN: 5XYRGDLC8PG
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: The vehicle was purchased new. From day one, there were issues. When it was delivered from the factory, it was discovered to be partly unpainted. This raised quality concerns. So far, the most serious has been that the motor blower failed at approximately 29,700 miles. This resulted in the vehicle filling with noxious fumes. It then had to be abandoned on the side of the highway. This led to a fire dispatch and later urgent care visits. Prior to towing, it was discovered that the AC was not working and the engine coolant reservoir was at ~ 1/4 of the minimum line. Ultimately, the vehicle was towed to King KIA. They held the vehicle for 2 weeks. They drove the vehicle 16 miles. However, they did not diagnose the problem. The only action that they took was to refill the engine coolant reservoir. Prior to pick-up, we notified the KIA Customer Service Escalation Case Manager in writing that the vehicle had not been fixed and continued to represent a safety risk to our family. They took no further action. After pick-up, the vehicle was driven approximately 35 miles before the smoke started to fill the engine cabin. It was taken to two independent mechanics along the side of the highway. One was Vienna Auto Care and the other was Jiffy Lube Auto Care. Both identified that the motor blower resistor had likely failed. The JLAC manager also identified white material on the engine manifold believed to be engine coolant. All was documented in writing. The vehicle was towed back to King KIA. Prior to towing, the JLAC manager told us that melted motor blower casing was highly toxic. (Later, the KIA Case Manager informed us that he would admit that our family was put at risk by being told to pick-up the unfixed vehicle.) He also told us that if the motor blower failed then it likely was not an isolated case. This time, the motor blower failure was reproduced. However, the engine coolant issue has yet to be resolved. We are now being instructed to pick-up the car again.
ENGINE PROBLEM
- Date Of Incident: 2024-07-26
- VIN: 5XYRHDLF0PG
- Components: ENGINE
- Summary: This was an alarming situation. I was taking my wife for a cancer treatment in our 2023 KIA Sorrento with 2600 miles on it. The instrument panel showed a A with a circle around it, blinking continuously. I was going up a grade in a town and the car would not accelerate. All of a sudden the engine SURGED the brakes would not stop the car, I put it into neutral and went into a parking lot. If there would have ben a car in front of me or no place to pull over there would have been a serious accident. I called the KIA dealership and took it in for a diagnostic test. Nothing wrong with car was their answer. In the mean time I am afraid to drive the car. I am [XXX] and reflexes are not as good as they were [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ELECTRICAL SYSTEM,ENGINE PROBLEM
- Date Of Incident: 2024-01-20
- VIN: 5XYRKDLF6PG
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: Twice while driving on the highway the engine power went off and all the safety lights flash and I could not accelerate. I was able to pull Over in neutral and restart the engine. When taken in for inspection, no problems were found. It happened again in June after the 7500 mile inspection on May 9th. This issue is life threatening as it could easily cause a fatal crash if I was not in the right lane, on flat ground, with a shoulder. There was no warning light.
ENGINE,LANE DEPARTURE PROBLEM
- Date Of Incident: 2024-05-25
- VIN: 5XYRG4LC9PG
- Components: ENGINE,LANE DEPARTURE
- Summary: The blind spot assist warning came on, with no other cars around, and then the engine seized. This Sorento is a 2023 and only had 29000 miles. The engine is now destroyed and kia is not upholding the warranty.
VISIBILITY/WIPER PROBLEM
- Date Of Incident: 2024-07-14
- VIN: 5XYRKDLF5PG
- Components: VISIBILITY/WIPER
- Summary: On the morning of July 14, 2024 I noticed a crack on the driver side on the window. The crack appeared on the bottom of the window and travel upwards where it ended. This morning July 15, 2024, the crack spread across towards the passenger side of the vehicle. Nothing hit the window for it to develop a crack as my car was parked in the driveway and there were no markings on the window. I do put on the window sun visor to keep the excessive heat out of the car.
ELECTRICAL SYSTEM,ENGINE PROBLEM
- Date Of Incident: 2023-10-31
- VIN: 5XYRG4LC7PG
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: The contact owns a 2023 Kia Sorento. The contact stated that the engine START/STOP feature was malfunctioning. The contact stated that while at a complete stop, the engine START/STOP system caused the vehicle to restart, and then to stall, nearly causing a crash. The battery warning light was illuminated and the message "Shift to Park to Start Vehicle" was displayed. The contact stated that the failure had been recurring intermittently. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 1,200.
SEATS PROBLEM
- Date Of Incident: 2024-06-18
- VIN: 5XYRKDLF3PG
- Components: SEATS
- Summary: THIS IS THE SECOND REPORT I AM MAKING. As in my last report this involves the driver’s seat and changing profiles on the infotainment system. - The driver’s seat/profile will keep my settings for a few weeks or months and then it randomly forgets and resets to the factory settings. - On June 18, 2024 the infotainment profile was set for my husband. I switched to my profile and was backing out of my garage and the seat switched to factory settings while the car was actively in reverse. I am short and could not reach the break or gas pedal! - The dealer has not had any other complaints like this.
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2024-06-18
- VIN: KNDRKDLG1P5
- Components: FUEL/PROPULSION SYSTEM
- Summary: This is the third time my car has had code p0171 and p0191 pop into the system of the car. I just picked up my car on [XXX] and after I left the parking lot it didn't feel right. I had to press the gas pedal a lot harder to get it to move. This is after they replaced the high pressure fuel pump twice within a week and I believe under 200 miles of driving the car. Luckily Florida is a pretty flat state so the hill I have between my work and home isn't very steep but I go from 40 mphs down to 30 once I reach the top of it. I'm supposed to be going from Florida to North Carolina and I don't know how it's supposed to climb the mountains. The first time my car had this problem was [XXX] the second time [XXX] and the third time was [XXX] and the last issue was [XXX]. The first 3 times it went into limp mode where it won't run the components completely. The last time I had to press the gas pedal all the way so I wouldn't be hit by other vehicles. I only had warning lights the one time but error codes on 3 of the 4 times with last time barely leaving the dealership so I wasn't able to check. It's a safety issue when you have to pray that it gets enough to merge into traffic or to stay ahead of cars where it cause cars to slow down or possibly hit me if they think I would be going faster. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
WHEELS PROBLEM
- Date Of Incident: 2024-06-24
- VIN: KNDRMDLH9P5
- Components: WHEELS
- Summary: The wheels provided with the new vehicle are not the correct wheels for the car. On page 639 of the owners manual: "2023 Sorento PHEV OM 10.pdf" Section 9 "Specifications, Consumer information and Reporting safety defects", page 6. The paragraph with title Tires and Wheels, has two tables; "For hybrid vehicle" and "For plug-in hybrid vehicle". The new vehicle was delivered with tires: P235 55R19 101H (listed in the table for hybrid vehicle) The manufacturer specifies P235/55R19 105V for the PHEV. On this same page there is a CAUTION paragraph: "when replacing tires, use the same size originally supplied with the vehicle. Using tires of a different size can damage the related parts of make it work irregullarly." I asked the dealer, Grand Kia of Thornton Colorado, about this. They said that these are the correct tires. I talked to the salesman, who said he called several dealers who agree that the hybrid tires are the same for the PHEV. I opened a case with Kia Care (Case # XXX) who sent me to the dealer to inspect and document the tires. Peak Kia of Colorado Springs points to a section of the manual "Tires and Wheels"; where there is an example of how to read a tire, using P235/55R19 101H as the example. They said this is the evidence that I have the correct tire! Kia said the dealer determines if action is required. the dealer ignores the "Specifications" part of the Owners Manual, which I referred and sent copies to them. I am concerned that the vehicle may have adverse results from the lower load rating and speed rating, which could be a danger to occupants and other cars, in an emergency maneuver or when fully loaded. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2024-06-15
- VIN: KNDRKDLG1P5
- Components: ENGINE,FUEL/PROPULSION SYSTEM
- Summary: I was driving home from work when I felt my car was in a limp like a previous problem I had except this time I had a check engine light come on. I was almost home and I had a check hybrid system pop up on my dash and the car basically stopped driving. Luckily I was on a side street. I had a p0171 code on both of my issues . I had it fixed about a month and half ago the first time but couldn't say what caused the issue.
FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2024-05-30
- VIN: 5XYRG4LC5PG
- Components: FORWARD COLLISION AVOIDANCE
- Summary: While driving on 3 separate occasions the AEB engaged causing vehicle to stop completely in the middle of the roadway with nobody in front or on the side and Im not too sure if anyone was behind. Vehicle was going 50mph on two occasions and 35mph on the third occasion. Took to dealership was told there is nothing they could do about it unless the vehicle is giving off code(s). Called the dealership again when incident occurred told me the same thing, finally when the third time it happened I contacted KIA Corporate made a case and now waiting for a call back. Very concerning safety issue that needs to be recalled
POWER TRAIN,SERVICE BRAKES,ENGINE PROBLEM
- Date Of Incident: 2024-05-20
- VIN: 5XYRL4LC8PG
- Components: POWER TRAIN,SERVICE BRAKES,ENGINE
- Summary: CURRENT MILEAGE 6,776 miles -Purchased the vehicle and on two occasions the AEB Emergency brake system came on twice without any cars around- Also, twice the engine shutdown light came on and acceleration has stopped on me and the vehicle stalled, which is dangerous if Im on the parkway or road where I cant pull over like a bridge. NICE LOOKING CAR BUT DONT BE FOOLED- A RECALL NEEDS TO BE SENT TO PROTECT OTHERS FROM A CRASH IMMEDIATELY.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE PROBLEM
- Date Of Incident: 2024-05-06
- VIN: 5XYRKDLF0PG
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
- Summary: I bought a 2023 Kia Sorento SX with 11 miles on the vehicle in June of 2023, On 7/17/23, within a month and a half of driving it, it would lose all power and would not respond to excelleration, whereby coasting to the side of the road. All warning lights would come on, 3 codes popped up, one of which is the malfunction of the engine. I would turn it off and back on to reset the computer and it would drive. I took it to my local Kia service department and they cleared off the codes and couldn't recreate or duplicate the problem. On 8/23/23 I experienced the exact same experience the same scenario, but this time I could barely pull over it had loss of power and I was about to drive through an intersection. Took it back to service they performed a complete check without success they kept it for 2 weeks to try and duplicate the problem, wasn't fixed. The 3rd time on 5/06/24, same problem, they still don't know what causes the car to lose power. I am concerned that the car will cause a fatality to myself, my family, or to another motorist. This car is not safe to drive because the computer systems shut down while driving and it is sporadic and unnerving when it happens.
LANE DEPARTURE,FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2024-05-01
- VIN: KNDRH4LG3P5
- Components: LANE DEPARTURE,FORWARD COLLISION AVOIDANCE
- Summary: The forward collision warning system and emergency braking were engaged when no forward object was present. Amount of times 2 Driver side rear quarter panel falsely detected a car swerving into my lane and engaged an emergency maneuver to avoid collision even though there was no car there. Amount of times 1
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE PROBLEM
- Date Of Incident: 2024-04-25
- VIN: 5XYRK4LFXPG
- Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
- Summary: As I was driving the car it suddenly lost power… then all warning and sensor lights came on in the dash. I pulled the car over and restarted and the engine turned on but would not engage to drive. It was stuck. Multiple engine and transmission warning codes appeared on my Kia app for the car. Kia’s response to resolve has been non existent. I am fearful for my safety if this happens again. It’s the second time.
POWER TRAIN,ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-04-15
- VIN: 5XYRKDLF2PG
- Components: POWER TRAIN,ELECTRICAL SYSTEM
- Summary: Engine light came on and I don’t have 30,000 miles on my car. The service tech informed me that they’ve seen this and Kia had not issued a recall
ELECTRICAL SYSTEM,ENGINE PROBLEM
- Date Of Incident: 2024-01-01
- VIN: 5XYRL4LC4PG
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: The contact owns a 2023 Kia Sorento. The contact stated while driving at various speeds, several unknown warning lights and messages flashed on the instrument panel. The contact was forced to pull over and restart the vehicle due to the failure. The failure was intermittent. The vehicle had been taken to the dealer on multiple occasions; however, the dealer was unable to determine the cause of the failure. The manufacturer was notified of the failure and a claim was filed. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 2,000.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-03-15
- VIN: 5XYRLDLC9PG
- Components: ELECTRICAL SYSTEM
- Summary: Battery draining on new car after new battery replacement.
ELECTRICAL SYSTEM,SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-02-19
- VIN: KNDRHDLG2P5
- Components: ELECTRICAL SYSTEM,SERVICE BRAKES
- Summary: I was driving down the highway when my vehicle shut off with no warning and the parking break engaged. I was stuck in the travel lane with cars flying by me going 50 plus MPH. My vehicle has 7000 miles on it. According to KIA the hybrid battery failed and they don’t know why. KIA has been no help and as far as I know they are not looking into this issue. Upon further research there has been multiple instances where this hybrid model has just shut down while the vehicle is moving and KIA has been unable to resolve the issue. Myself and my children could have been severely injured or killed. They need to get to the bottom of what is causing these hybrid batteries to fail on brand new vehicles.
2023 Kia Sorento recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 2 recalls for different components of the 2023 Kia Sorento.
- Manufacturer: Kia America, Inc.
- Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Summary: Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Consequence: A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
- Remedy: Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.
- Manufacturer: Kia America, Inc.
- Components: EQUIPMENT:OTHER:LABELS
- Summary: Kia America, Inc. (Kia) is recalling certain 2023 Sorento vehicles. The air bag warning labels on the driver and front passenger sun visors may detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Consequence: A detached air bag warning label will not warn occupants about the risks of air bag deployment, increasing the risk of injury in a crash.
- Remedy: Dealers will inspect and replace the driver and front passenger sun visors, as necessary, free of charge. Owner notification letters were mailed October 10, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC277.
Negative 2023 Kia Sorento car reviews
Positive 2023 Kia Sorento car reviews
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Your car is great, but it doesn't have wireless Android Auto.
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Roomy, smooth drive, excellent gas mileage and nice looking! First rate safety features.
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I hope you're doing well! I just wanted to share my experience with my 2022 Sorento prestige. It's been a little over a month since I bought it and I have to say, it's been one of the best decisions I've ever made! The SUV has plenty of room, amazing features, and a very sleek design. When I'm driving, it's so quiet that it feels like the car isn't even on! I also love that it has heated and cooled seats, and the gas mileage is great. Overall, it has the quality you would expect from high-end car brands. I couldn't be happier with my choice!
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That's a really nice car!
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I've owned the 2023 Sorento for two weeks now and I'm really happy with my purchase. I love that it came with a turbo, just like my 2011 Sportage, which has great zip when needed. My family has been loyal Kia owners for years and we've never been disappointed. I truly believe that Kia listens to their customers and continues to upgrade their vehicles. The interior of the Sorento is the nicest it's ever been. While I was disappointed that I was forced to have third-row seating, which isn't something I need, I would have preferred bench seating for the second row as it would have been more convenient for my needs and provided extra cargo space. However, one thing that really impressed me were the headlights on this vehicle - they're the best I've ever used! Overall, I would give the Sorento four stars due to the lack of choice for seating configurations.
Additional sources
More sources of information about 2023 Kia Sorento problems:
2023 Kia Sorento, Any common problems? : r/KiaSorento
Nov 30, 2022 ... The 6 speed hasn't had any widespread problems but it's just an underpowered vehicle. The turbo DCT equipped models are still having reliability ...
2.5L Turbo engine any known problems? | Kia Forum
Apr 14, 2023 ... ... issue has us thinking about trading it in on a 2023 Sorento with the 2.5L Turbo. Rocky Mountains 2023 KIA Sorento SX 2.5L Turbo AWD. Like.
Does 2023 KIA Sorento SX have issues? : r/KiaSorento
Jun 21, 2023 ... There are no engine issues but all EX and SX trims have a recalled transmission for a ~1% fail rate on the '21 and '22. The '23 model has this ...
WARNING: Kia HAS NOT fixed the Sorento DCT issues for the 2023 ...
Aug 11, 2023 ... WARNING: Kia HAS NOT fixed the Sorento DCT issues for the 2023 model year · Stuck in first gear, car with throttle simply revs to the moon and ...
Other years of Kia Sorento
Are you having problems with your 2023 Kia Sorento?
Jerel Bashirian 2024-03-02
The Sorento is a great option for those looking for a small SUV with a 3rd row. While it may not be a luxury SUV, it still looks nice both inside and out. The touch screen display is also a great feature. However, the fake leather seats tend to hold heat and there is no seat cooling on the X line (and it's unclear for the others). Additionally, only some of the seats are electronic. On the bright side, the tires are excellent. Unfortunately, there have been reports of vibration on the highway and I personally experienced it at speeds over 40mph. The ride can also be a bit nauseating on neighborhood roads. Overall, while I really wanted to like the car due to its good looks and price, I didn't love it as much as I hoped to.
Ottis Moore 2024-01-14
The seating is uncomfortable and the arm rests are too low. Additionally, the steering wheel doesn't come out enough, which means you have to reach forward to steer. The blower for the face is automatically on auto and you cannot set it to a temperature you like. It changes itself to match the temperature of the car, which can make you feel cold. The auto start is not very effective, as it only turns on at 72 degrees and doesn't defrost the windows. The heated seats also don't turn on, which can make the car feel cold when you enter it. Lastly, the beep when you walk away from the car can be quite loud and embarrassing. Although the car has its flaws, I hope you can find some enjoyment in it.