2024 Kia Sorento problems
The Kia Sorento (Korean: 기아 쏘렌토, romanized: Gia Sorento) is a series of automobiles manufactured by the South Korean manufacturer Kia since 2002 through four generations. Initially a compact SUV built on a body-on-frame chassis, the second-generation Sorento transitioned to a larger car-based platform which placed it into the mid-size crossover SUV class, and has been developed alongside the Hyundai Santa Fe.
First generation (BL; 2002)
2002–2006
Debuting in February 2002, the first generation Sorento was a traditional truck-based body-on-frame SUV. All American Sorentos also came with dual front airbags and dual side-curtain airbags in the front and rear. An optional four-wheel drive system with low range received praise for adding to the vehicle's off-road ability.
It had two transmission options, a 5-speed manual or 4- and 5-speed automatic (pre-2005 models have a 4-speed automatic, whilst 2005 Sorentos came with a 5-speed tip-tronic style automatic). First generation Sorentos are equipped with a Hyundai-manufactured 3.5-liter 24-valve DOHC V6 engine producing 192 hp (143 kW) at 5500 rpm, and 217 lb⋅ft (294 N⋅m) of torque at 3,000 rpm. Common features of the first generation Sorento were 4-wheel disc brakes (standard on all models), optional anti-lock braking system (ABS), and a 21.1-gallon (79.9 litres) fuel tank.
There were two trim levels available for the Sorento: either the base LX or the up-level EX. Both models included an AM/FM stereo with a single-disc CD player and an eight-speaker audio system, dual front airbags and front and rear side-impact SRS airbags (side-impact front and rear SRS airbags for North American-market models ONLY), cloth seating surfaces, a power-adjustable front driver's seat, air conditioning, power door locks and windows, tinted windows, aluminum-alloy wheels, keyless entry, wood interior trim accents, a split-folding second-row rear bench seat, and monotone exterior paint as standard equipment. Features such as satellite radio (on later models), leather-trimmed seating surfaces, heated front seats, a ten-speaker premium audio system, cassette and CD players, an in-dash CD changer, power front bucket seats, seventeen-inch (17") aluminum-alloy wheels, a power sunroof, two-tone exterior paint, and a security system were available regardless of trim level choice.
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Common 2024 Kia Sorento problems
Based on the information from the sources provided, here are common problems reported by owners of the 2024 Kia Sorento:
- Blend Door Actuator and TPS Sensor Replacement: Minor issues like the replacement of blend door actuators and TPS sensors have been reported in the 2021-2024 models, indicating minor mechanical concerns.
- Defective Switch and Delayed Parts: Reports mention delays in receiving essential parts for repairs, such as a defective switch that took around nine days to arrive, leading to extended periods without the vehicle.
- Inverter Coolant Warning Light: There have been complaints about a persistent warning light related to refilling the inverter coolant, with challenges in resolving this issue and obtaining clear answers from customer care.
- Infotainment Touchscreen Lag: Some users have experienced a lag on the infotainment touchscreen after extended driving periods, with delays of about two minutes, affecting the responsiveness of the system.
- Design Issue with Shifting Mechanism: The 2024 Kia Sorento lacks a shift lock release feature, making it challenging to shift the car to neutral without power, which can be problematic in certain situations like towing.
- Communication and Service Issues: Owners have reported difficulties in communication with customer care and dealers, delays in responses to complaints, and challenges in resolving issues promptly, impacting the overall customer experience.
These reported problems highlight a range of issues from minor nuisances like squeaky steering wheels to more significant concerns related to parts delays and design flaws in the shifting mechanism. It's essential for potential buyers to consider these factors when evaluating the 2024 Kia Sorento for purchase.
Are 2024 Kias reliable?
We expect the 2024 Soul will have about average reliability when compared to the average new car. This prediction is based on data from 2021, 2022, and 2023 models, plus the Kia brand scores.
What is the biggest problem with Kia Sorento?
The common issues include engine problems, electrical problems, airbag problems, seat belt problems, lights problems, and body/paint problems. The worst issue that plagues these Kia Sorento models is engine failure. This occurs when most consumers have accumulated an average of 62,000 miles.
What is the problem with the Kia Seltos 2024?
2024 Kia Seltos Recalls
Due to a manufacturing error, the side curtain air bags may deploy unexpectedly.
What is the engine problem on a 2014 Kia Sorento?
Does the 2014 Kia Sorento Have Engine Problems? The engine of the 2014 Sorento was recalled by Kia for faulty bearings. The engine fails on average at 67,200 miles. Owners report knocking and ticking as early as 36,000 miles.
2024 Kia Sorento car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Kia Sorento problems, we found that the most common problems with these 2023 model year vehicles are:
- Engine problems
- Electrical system problems
- Service brakes problems
- Unknown or other problems
- Structure problems
The graph below shows statistics for all 2024 Kia Sorento vehicle components and the number of complaints received.
2024 Kia Sorento complaints
The NHTSA has received 9 complaints about various vehicle components related to the 2024 Kia Sorento.
ELECTRICAL SYSTEM,STRUCTURE,WHEELS PROBLEM
- Date Of Incident: 2024-07-16
- Crash: 1
- VIN: 5XYRK4JF2RG
- Components: ELECTRICAL SYSTEM,STRUCTURE,WHEELS
- Summary: Reason is unknown, was driving down road and car yanked to the right cause family to wreck in to a guard rail, no lights appeared before wreck, it was not raining and was not speeding. Clear sunny day. Police report has been made and has made several attempts to contact KIA, car has been in body shop since July. Wreck has happened in July. Car is still at body shop KIA told body shop there was no time line on getting any parts to repair, they do not know if it will be this year.
ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2024-08-31
- VIN: KNDRHDLG8R5
- Components: ENGINE,FUEL/PROPULSION SYSTEM
- Summary: While utilizing cruise control on the PA Turnpike, the check engine light flashed on and the Sorento began to lose speed. The cruise control was attempting to compensate and pushing at 100% power, however the speed continued to decrease. We turned off cruise control and still were unable to increase speed. We were at 100% acceleration but lose 1 MPH every ~10 seconds or so. We pulled over and kept the vehicle running. Opened the hood and saw the engine shaking violently. We turned the car off - waited ~30 seconds and turned it back on. The vehicle operated fine afterwards and since. Dealers are unable to diagnose in a timely manner and are booking 1-3 months out - even further if you need a loaner vehicle.
ENGINE PROBLEM
- Date Of Incident: 2024-08-22
- VIN: KNDRH4LG5R5
- Components: ENGINE
- Summary: I was driving on the highway about 60mph, I go to accelerate and merge to the exit lane since that lane funnels another previous merge lane. I press the gas and the gauge stayed frozen at 60mph then a violent loud clunk came from the floor like as if the transmission gear got stuck and then slipped in. After parking at the store the hybrid inverter coolant refill warning came on the dash. I drove back home to get fluid 2 miles from home the vehicle lost all power. The issue is search through the internet I’m seeing many many kia sorentos hybrid or gas with the same inverter issue. And every person posting online says the dealer has the same excuse a rock hit and punctured the small radiator. But the car also had a check engine light on and the dealer never brought that up. I’m a mechanic for 12yrs. Something fishy is going on, thank you.
SEATS PROBLEM
- Date Of Incident: 2024-07-16
- Number Of Injuries: 1
- VIN: 5XYRKDJF6RG
- Components: SEATS
- Summary: The rear passenger seat has a major safety issue. The back will pop forward and then the entire seat moves forward pushing the passenger into the back of the passenger seat. I have brought this to the dealership two times now and it is still an issue that they now refuse to repair. I have video but can't load it here.
ENGINE PROBLEM
- Date Of Incident: 2024-06-13
- VIN: 5XYRHDJFXRG
- Components: ENGINE
- Summary: Kia has failed to provide proper protection for their radiator on their Sorento and Telluride models. There are many many many reports online of these radiators sustaining damage which should not have occurred, and Kia refuses to cover any of these repairs under any type of warranty. In my example, my brand new 2024 Sorento with 1,300 miles overheated and dumped all of its coolant due to what the Kia dealership claimed was a puncture in the radiator. The vehicle was never driven off road, and had never been hit by anything. If Kia has a guard in place to prevent this from happening, the guard is insufficient and should be a concern. Kia refused to cover this issue under their warranty.
POWER TRAIN,SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-04-08
- VIN: KNDRKDLG7R5
- Components: POWER TRAIN,SERVICE BRAKES
- Summary: All dashboard lights turned on and were orange during two separate instances. During both instances I went to brake and nothing happened. Eventually the brake finally engaged. On one of the instances the brakes took ~5 seconds to re-engage while coming to a traffic light stop. There were two pedestrians that I almost hit before they re-engaged.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-03-10
- VIN: 5XYRL4JC8RG
- Components: UNKNOWN OR OTHER
- Summary: What component or system failed or malfunctioned, and is it available for inspection upon request? The car suddenly shutoff How was your safety or the safety of others put at risk? I was doing a U-TURN when the vehicle turned off. It took about a minute for the car to turn on and I was left in the middle of the road. Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not Yet Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? None
ELECTRICAL SYSTEM,SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-02-22
- VIN: KNDRHDLG1R5
- Components: ELECTRICAL SYSTEM,SERVICE BRAKES
- Summary: We purchased the car around Thanksgiving of last year (2023). A month and a half after purchase, we noticed all the warning lights coming on all at once. When we reported the incident and safety concern with the Kia dealership, they claimed it would be okay and we had nothing to worry about until our service appointment in Mid-March. Today, my wife was driving with my mom in the car and the brakes completely failed while they were driving on a major highway. Fortunately they were able to pull the car into an embankment before going down a large hill into the valley. We had the vehicle towed back to the Kia dealership where they’re running tests and diagnostics to identify the issue. We’ve also opened a case with customer affairs at Kia of America.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-02-03
- VIN: KNDRMDLH2R5
- Components: UNKNOWN OR OTHER
- Summary: We parked our vehicle and turned it off to go get dessert. Upon returning after 15 minutes, I pushed the "start/stop" button with my foot on the brake, and the car powered on but for some reason it thought it was in D. The car refused to start and kept showing a message to put the car into P. However, the P button wasn't responding when pushed, and no matter which direction I turned the shift dial, the car would not change from D. Pushing the P button did not change the status. We tried turning the car off by pushing the "start/stop" button, but it would not turn off and instead entered the accessory ON mode and kept showing a message to put the car in P in order for it to turn off. Our car would not turn off nor would it start. It was stuck in accessory ON mode. We did a Google search of our issue and discovered that this situation has happened to other HEV Kia Sorentos. It is through this search that we were able to try a quick solution of essentially doing a "hard reset" on the car by unplugging the main battery and plugging it back in. Thankfully, this worked so we could travel back home. However, access to rear battery was challenging because the rear hatch would not open while the car was in D. It required crawling to the back and adjusting the 3rd row to gain access to the battery. This strikes me as a computer system failure. It is not something consumers can fix on their own. Failure of this system strands drivers at their location of failure. We were lucky it happened in a parking lot but it could happen anywhere a person chooses to put their car into P. In addition, having the car stuck in accessory mode would eventually drain the energy out of the battery. At this point, the car would not operate. Prior to this incident, the car was operating fine. No symptoms or warnings. In fact, we had just finished lunch about 20 minutes before and had no problems turning the car on/off when parked. We have not had the car inspected as it just happened Saturday.
2024 Kia Sorento recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 1 recalls for different components of the 2024 Kia Sorento.
- Manufacturer: Kia America, Inc.
- Components: ELECTRICAL SYSTEM:WIRING
- Summary: Kia America, Inc. (Kia) is recalling certain 2024 Sorento vehicles. The motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which can result in a loss of power steering assist.
- Consequence: A loss of power steering assist increases the risk of a crash.
- Remedy: Dealers will inspect and repair, or replace the MDPS wiring harness as necessary, free of charge. Owner notification letters were mailed May 7, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC309.
Negative 2024 Kia Sorento car reviews
Positive 2024 Kia Sorento car reviews
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This is my 4th Kia and second Sorento. I'm so glad to say that my cars have never let me down and have kept their value pretty well. I absolutely love my Kia!!
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So far I love everything about my Sorento, so many bells and whistles I have yet to explore! I love how it handles and rides so smooth and quiet. It feels very safe, spacious and comfortable. Definitely feels like a high end car should, but at an average affordable price.
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I'm so glad to hear that you're enjoying your new SX Prestige model! It sounds like it's the perfect fit for your family of four, especially with those teenagers. I understand your concern about the turbo engine, but it's great to hear that it performs well otherwise. Thank you for sharing your positive experience with us!
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The Sorento SUV is a great choice for families looking for a comfortable ride.
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I hope you're enjoying your new Sorento! It sounds like you're really enjoying the heated seats and comfortable drive.
Additional sources
More sources of information about 2024 Kia Sorento problems:
Any Issues with 2024 KIA Sorento? : r/kia
Mar 10, 2024 ... Any Issues with 2024 KIA Sorento? Hello everyone, I am about to purchase a brand new 2024 Kia Sorento. Has anyone who owns the new Kia Sorento ...
2.5L Turbo engine any known problems? | Kia Forum
Apr 14, 2023 ... We have a 2016 Sorento with the 3.3L engine (68K miles and still under original owner factory warranty) that has been a great vehicle, but the ...
Less problems in 2024? : r/kia
May 16, 2023 ... ... transmission, which they improved for the 2024 model. ... (Kia boys) and old Theta II engine problems. ... Sorento and K5 use on the higher trims.
Terrible mileage on Sorento 2024 PHEV | Kia Forum
Jan 6, 2024 ... Full disclosure, I did not read the article but I'm assuming it's the usual EV in cold concerns ... Sorento PHEV 2024 ... As has been common ...
2023 Kia Sorento, Any common problems? : r/KiaSorento
Nov 30, 2022 ... If you're in the USA, they didn't. Engines and transmissions are the same, same goes for the 2024's too. The newest generation never had a CVT.
Other years of Kia Sorento
Are you having problems with your 2024 Kia Sorento?
Bryon Klein 2025-02-15
Although I bought the car brand new, I had to replace the transmission and the air conditioning system within 9 months. Unfortunately, Kia provided me with a refurbished transmission instead of a new one. As a result, I have lost faith in Kia and will be returning to Honda. While the car looks beautiful and has three rows, it has proven to be unreliable mechanically.
Darrion Fadel 2024-10-10
The Sorento is a great option for those looking for a small SUV with a 3rd row. While it may not be a luxury SUV, it still looks nice both inside and out. The touch screen display is also a great feature. However, the fake leather seats tend to hold heat and there is no seat cooling on the X line (and it's unclear for the others). Additionally, only some of the seats are electronic. On the bright side, the tires are excellent. Unfortunately, there have been reports of vibration on the highway and I personally experienced it at speeds over 40mph. The ride can also be a bit nauseating on neighborhood roads. Overall, I really wanted to like the car due to its good looks and price, but unfortunately, I didn't love anything about it.
Haleigh Schowalter 2024-03-19
The seating is uncomfortable and the arm rests are too low. Additionally, the steering wheel doesn't come out enough, which means you have to reach forward to steer. The blower for the face is automatically on auto and you cannot set it to a temperature you like. It changes itself to match the temperature of the car, which can make you feel cold. The auto start is not very effective, as it only turns on at 72 degrees and doesn't defrost the windows. The heated seats also don't turn on, which can make the car feel cold when you enter it. Lastly, the beep when you walk away from the car can be quite loud and embarrassing. Although there are some issues with the car, I hope we can work together to find a solution that will make you happy with your purchase.