2019 Jaguar I-pace problems
The Jaguar I-Pace (stylised as I-PACE) is a battery-electric crossover SUV produced by Jaguar Land Rover (JLR) under their Jaguar marque. The I-Pace was announced in March 2018, European deliveries began in June 2018 and North American deliveries started in October 2018. Amid slowing sales and a change in corporate vision, Jaguar has announced that the I-Pace will be discontinued by 2025.
Development
The Jaguar I-Pace was designed by Ian Callum. The concept version of the car, described as a five-seater sports car, was unveiled by JLR at the 2016 Los Angeles Motor Show and shown on-road in London in March 2017.
The I-Pace is built by contract manufacturer Magna Steyr in Graz, Austria, and the production version of the I-Pace was revealed in Graz on 1 March 2018.
Some of the electric drive technology has come out of the Jaguar I-Type electric Formula E racing car programme, and the concentric motors were developed by JLR engineer Dr. Alex Michaelides.
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Common 2019 Jaguar I-pace problems
The 2019 Jaguar I-PACE has been reported to have several common problems based on complaints from its owners. One of the most prevalent issues is related to the car's electronics, which are described as unreliable and prone to glitches, lock-ups, and reboots. This includes the onboard infotainment and connectivity systems, which have been reported to have bugs and issues that Jaguar has attempted to fix through software updates. However, some owners have reported that these updates have not fully resolved the problems, leading to frustration and dissatisfaction.
Another common problem with the 2019 Jaguar I-PACE is related to the car's range. Despite the manufacturer's claims of a 292-mile range, many owners have reported that they struggle to achieve even 220 miles on a single charge.
Some owners have also reported issues with the car's electric engines, including loud braking noises and breakdowns with relatively low mileage. In some cases, these issues have required the car to be towed away for extended periods of time, leading to frustration and inconvenience for the owners.
Finally, some owners have reported issues with the car's reliability, including problems with the steering wheel and battery issues that required the car to be kept at the dealer for extended periods of time. These issues have led to concerns about the car's overall build quality and long-term durability.
In summary, the 2019 Jaguar I-PACE has been reported to have several common problems, including unreliable electronics, issues with the car's range and charging system, problems with the car's electric engines, and concerns about the car's reliability and build quality. These issues have led to frustration and dissatisfaction among some owners, and have raised questions about the car's overall value and long-term viability as a luxury electric vehicle.
What is the problem with I-Pace?
Some owners have reported malfunctioning charging ports and general problems with charging. That said, the electric drivetrain is at least largely free of moving parts and the interior feels strongly assembled – but I-Pace owning Parkers readers report poor reliability in their reviews of the car.
Is Jaguar I-Pace expensive to maintain?
Unfortunately, servicing remains expensive because, despite the I-Pace only requiring attention every two years or 21,000 miles, a three-year servicing plan costs around £1,000. We'd recommend consulting your Jaguar dealership about individual servicing costs before opting for this, as they might be cheaper.
Is Jaguar I-Pace Electric reliable?
Is a used Jaguar I-Pace estate reliable? The I-Pace performed poorly in our 2023 What Car? Reliability Survey, coming eighth out of nine cars in the electric car class. This isn't the first time it's proven itself troublesome, either, because it's been like this ever since it was initially released.
What happened to the Jaguar I-Pace?
The Jaguar I-Pace will not be part of the firm's all-electric line-up, even as a bridging model, and will be taken off sale before the firm's relaunch in 2025 - along with the rest of the current model range.
2019 Jaguar I-pace car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Jaguar I-pace problems, we found that the most common problems with these 2023 model year vehicles are:
- Electrical system problems
- Service brakes problems
- Power train problems
- Fuel/propulsion system problems
- Unknown or other problems
The graph below shows statistics for all 2019 Jaguar I-pace vehicle components and the number of complaints received.
Latest 25 complaints 2019 Jaguar I-pace
The NHTSA has received 42 complaints about various vehicle components related to the 2019 Jaguar I-pace. Below are the 25 most recent complaints reported for 2019 Jaguar I-pace vehicles.
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-10-01
- VIN: SADHD2S15K1
- Components: STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
- Summary: See attached document for complaint.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-06-26
- VIN: SADHD2S19K1
- Components: ELECTRICAL SYSTEM
- Summary: Recall H514 2019 Jaguar I-PACE
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-10-09
- VIN: SADHD2S12K1
- Components: ELECTRICAL SYSTEM
- Summary: The vehicle has a recall. With JAG stating that there is a temporary fix. In addition all the previous software updates, according to the dealer service department, simply caused a "HIGH VOLTAGE ERROR" light to continuously pop on. I have asked the dealer to perform their interim fix, but they are telling me that at this point they do not know how to do it.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-09-30
- VIN: SADHD2S17K1
- Components: ELECTRICAL SYSTEM
- Summary: My Jaguar dealer implemented what they said was a H514 interim recall update remedy on my 2019 I-Pace while it was in for other repairs. This remedy action is stated on this web site to "have their maximum state of charge altered to80%". Not less than or more than 80%. My dealer apparently gave a false high temperature signal to the current H441 software in my car and the car tripped to prevent charging > 72%. This brings in a large message on the dash "Traction Battery Fault". Jaguar is apparently taking a shortcut that does not meet their stated response to the NHTSB as to what they will do for the interim update. Truthfulness in Jaguars reporting to the NHTSB is in doubt due to this action.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2023-12-01
- VIN: SADHD2S17K1
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2019 Jaguar I-Pace. The contact stated that the traction control system and battery warning lights were illuminated. The vehicle was not charging over 75 percent. The contact received notification of NHTSA Campaign Number: 24V183000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was taken to the local dealer and was diagnosed and determined that three EV battery modules needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 26,000. Parts distribution disconnect.
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2024-08-01
- VIN: SADHD2S15K1
- Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
- Summary: Inquiry Regarding Safety Recall and Manufacturer Responsability Dear NHTSA, I am seeking your assistance regarding a vehicle I imported from the United States to Iceland. The vehicle, Jaguar i-pace 2019, has been identified as having a defective and dangerous battery, which is part of a safety recall in the U.S. Despite this, the manufacturer’s representative in Iceland refuses to honor the recall or provide a replacement battery, citing that the car is no longer in the U.S. Given the serious safety risks, I would appreciate guidance on what steps I can take or what recourse I have. Is there any possibility to enforce the recall or ensure the manufacturer takes responsibility even outside the U.S.? Thank you for your assistance. Best regards, [XXX] [XXX] --- INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,STRUCTURE PROBLEM
- Date Of Incident: 2022-09-05
- VIN: SADHD2S14K1
- Components: SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,STRUCTURE
- Summary: The contact owns a 2019 Jaguar I-Pace. The contact stated while driving at various speeds and depressing the brake pedal, the brake pedal felt significantly hard and the vehicle hesitated to respond, causing the braking distance to be extended. The message "Okay to Drive with Caution - Brake Pedal Feel Reduced" was displayed. The vehicle was taken to the dealer, where one of the 12-Volt battery was replaced; however, the failure recurred. The contact replaced the second 12-Volt battery; however, the failure persisted. Additionally, the contact stated that the vehicle was experiencing battery failure. The messages "Okay to Drive with Caution - Traction Battery Fault Detected" and "ASPC Not available" were displayed. The contact stated that the main battery was replaced. Additionally, the vehicle was taken to the dealer, where it was repaired under NHTSA Campaign Number: 23V369000 (Electrical System); however, the failure increased after the recall repair. The contact stated while driving 25 MPH, the front drive motor failed to shift into gear, causing the vehicle to stall. The message "Gear Box Failure" was displayed. The contact was unable to pull to the side of the road. The vehicle was towed to the dealer, where it was diagnosed that the drive motor and pawl actuator harness had failed and needed to be replaced. The parts were replaced. The contact also stated that water had leaked onto the dashboard through the windshield. The dealer replaced the windshield and the head display. The contact stated the brake failure had been recurring intermittently while driving. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 38,000.
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2024-02-02
- VIN: SADHD2S14K1
- Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: My car is a full electric Jaguar In the dashboard has a display telling me Battery default drive with caution The car was charging up to 70% of battery According to the owners handbook Do not charged in the garage About January I got a recalls on the battery I took the car to the dealership about a month latter I got my car back About a month later same thing last time was in March for the same issue and my car still sitting in the dealership
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-07-09
- VIN: SADHD2S13K1
- Components: ELECTRICAL SYSTEM
- Summary: On July 9, 2024, I contacted the Jaguar Columbia dealership in Columbia, South Carolina to schedule an appointment for the recall service. I spoke with Tabor in the service department who told me that Jamie Alexander, the dealership’s shop manager, advised him that Jaguar Columbia is not EV certified and the dealership does not have the equipment to complete the safety recall repair. On that same date, I contacted Jaguar’s Customer Relationship Center (as listed on the safety recall notice) to report the matter and ask for resolution. I was advised that there is an open case with Jaguar’s consumer affairs department that was started on July 1st. I was advised that the Customer relationship center could do nothing to help me because of the existence of this case that Jaguar has open. I have not been contacted by Jaguar regarding the status of the case and when I asked the Jaguar customer center for information to contact the Jaguar consumer affairs department, I was advised that the customer relationship center does not have any contact information for the Jaguar consumer affairs department. I would like to be contacted immediately by Jaguar regarding acceptable resolution.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-07-04
- Fire: 1
- VIN: SADHD2S1XK1
- Components: ELECTRICAL SYSTEM
- Summary: Jaguar I-Pace was being charged, at home, using the 220v charging system. The charging unit had been in use with this vehicle for 5.5 years. On July 4, 2024 at 11:53 am, white smoke was observed coming from underneath the car. The charger was disconnected from the car. The fire department arrived and moved the car away from the house. At that time no smoke was visible and an infrared detector showed no heat. Approximately 1/2 hour later the car burst into flames, from underneath the car, just before the rear tire. The car was consumed in flames before the fire department could put the flames out.
POWER TRAIN PROBLEM
- Date Of Incident: 2024-07-01
- VIN: SADHD2S18K1
- Components: POWER TRAIN
- Summary: We are experiencing what appears to be a known problem with our iPace [XXX] This issue seems to be with the parking brake actuator and it is unclear based on other reports if the actuator could malfunction and engage while the vehicle is moving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ELECTRICAL SYSTEM,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-01-01
- VIN: SADHD2S16K1
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
- Summary: Car will not charge over 72%. Dealer and Manufacturer are aware of the problem but have no answer on when they will fix the issue.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2023-12-14
- VIN: SADHD2S17K1
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2019 Jaguar I-Pace. The contact stated that the battery failed to charge above 72%. The vehicle was taken to the dealer where it was diagnosed with a faulty battery and that the battery needed to be replaced. The vehicle was not repaired. The dealer submitted a technical ticket to the manufacturer; however, the contact had not received a response since December 2023. The contact researched online and discovered NHTSA Campaign Number: 24V183000 (Electrical System) however, the VIN was not included in the recall. The manufacturer was made aware of the failure and the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 20,000.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2023-08-01
- VIN: SADHD2S19K1
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2019 Jaguar I Pace. The contact stated that the vehicle was unable to charge over 75%. The battery and traction control warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 23V709000 (Electric System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The battery was replaced. There was a high voltage in the air conditioner compressor. The air conditioner compressor was repaired, but the failure recurred. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 45,000. VIN tool confirms parts not available.
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2023-08-08
- VIN: SADHD2S13K1
- Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
- Summary: My start fire, jlr lowered charging to 72% in August still no fix with battery I heard of recall on 2019 jaguar ipace due to this issue on internet and what I heard on jaguar forum, but haven't received anything from jaguar land rover yet letters for recall were to go out to vehicle owners April 26, dealership was to receive letter from nhtsa on March 12
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2023-08-08
- VIN: SADHD2S13K1
- Components: ELECTRICAL SYSTEM
- Summary: Recall was 441 Battery traction, could start a fire. All started in Aug 2023 had in for recall it lowered my range to 72%. I had 98000 Miles still under warranty when this happened. Had back in dealership in for 6 weeks. They got range back at 250 for 3 days then went back down to 72%. They had me bring it in 1st week of feb for another update and told me I had to pay for new battery $15000, when it was never fixed to get back to range 240. I was told I could drive it and it would still be under warranty even if I go past 100,000 Mike's since this happened when it was still under warranty, I need help, please.
POWER TRAIN PROBLEM
- Date Of Incident: 2024-04-01
- VIN: SADHD2S16K1
- Components: POWER TRAIN
- Summary: I turned my vehicle on and it showed a Gearbox Fault Detected message. I was able to put the car in reverse and accelerate to 2 MPH while reversing. The car began to slow down even with my foot on the accelerator as if there was no power. I was fully reversed out of my parking spot and went to put the car in drive as I was in the middle of the very busy parking lot with cars waiting on either side to continue driving. The car would then turn on the parking break as I pressed the accelerator, no matter which gear I was in. I was stranded at an angle, causing traffic to be delayed with cars backed up all the way to both entrances of the parking lot and vehicles in the street at a complete stop to enter with a 40MPH speed limit. I had to get my vehicle towed to Jaguar Dealer Service and after diagnostic the harness for the Parking Pawl has failed and needs to be replaced. If I had been reversing out of my home into the street, or really anywhere else than the parking lot I was in, I would have caused an accident. We’re lucky an accident wasn’t caused from people being stopped in the street.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2022-06-30
- VIN: SADHC2S15K1
- Components: ELECTRICAL SYSTEM
- Summary: Since purchasing our vehicle, we have been beset with several problems. The battery system to the vehicle has been malfunctioning consistently since at least June of 2022. The entire electrical system in the vehicle did not respond. We had to have the vehicle towed to the local Jaguar dealer. In June of 2023, we had another instance where the car was not coming on and we had been receiving notification about a “traction battery fault.” We again had to get the car towed to the local Jaguar dealer because the vehicle was inoperable. We were told that the electrical battery and the auxiliary battery needed to be replaced after a service inspection on June 30, 2023 and “that is why the vehicle would not start up for us.” We received notice on June 28, 2023 along with other Jaguar I-Pace owners about an open recall of the electric SUVs made from 2019 to 2024 in the United States. The recall notice number [XXX] was issued after the National Highway Traffic and Safety Administration (NHTSA) found that “The high-voltage battery overheating increases the risk of a fire.” The NHTSA required the following remedy that “the battery energy control module software will be updated by a dealer, or through an over-the-air (OTA) update. In addition, battery modules will be replaced as necessary. Repairs will be performed free of charge.” Our car received an OTA update to the software of the vehicle following the NHTSA recall and was cleared for pick-up on [XXX]. Yet, this did not solve the problems with the car. The battery problems have only become more severe with the vehicle. In December of 2023, we again experienced an issue where we got a “traction battery default” message. We took the car into the local Jaguar dealer out of fear of an electrical failure and the car becoming inoperable once again. The car stayed at the local dealer for over a month. The local Jaguar dealer informed us that the parts to replace the battery were on back order. Please see attached letter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2023-12-26
- VIN: SADHD2S17K1
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2019 Jaguar I-Pace. The contact received notification of NHTSA Campaign Number: 23V709000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer, where the battery energy control module (BECM) software was updated; however, the Traction Battery Fault Detected message was displayed. The dealer diagnosed that the battery had a faulty cell and determined the battery needed to be replaced; however, the part was not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 20,000. VIN tool confirms parts not available.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2023-12-20
- VIN: SADHD2S11K1
- Components: ELECTRICAL SYSTEM
- Summary: Concerning NHTSA ID Number: 11494560 Since filing the complaint in Nov 2022, the vehicle has had its parking assist module replaced, it was updated with latest software, and other camera software updated and calibrated. All of this was due to corruption and loss of functioning of all cameras when the software remedy for NHTSA Campaign Number: 23V709000 was installed. The problem of no backup and forward cameras remains. Conditions on 20 December 2023: 42F in garage. Destination 12.9 miles away. Arrived at destination with car reporting 21F degrees. Neither forward nor backup cameras worked; no images and no trajectory lines. Camera symbols on display indicate they are not available. After a 33 minute stop, got back in car, car reports still 21F degrees, backup camera now works, and forward camera does not. Drove back home (13.2 miles) and found backup camera works but forward camera is black screen with parking trajectory lines. It needs to be investigated for failure to comply with standards.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2023-08-13
- VIN: SADHD2S12K1
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2019 Jaguar I-Pace. The contact stated that the battery traction warning light was illuminated. The vehicle was taken to the dealer and was diagnosed, and the failure was linked to NHTSA Campaign Number: 23V709000 (Electrical System) however, the vehicle was previously repaired under the recall and was unable to receive a second free repair. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case regarding the failure. The approximate failure mileage was 8,117.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2023-10-01
- VIN: SADHD2S12K1
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2019 Jaguar I-Pace. The contact received notification of NHTSA Campaign Number: 23V369000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and opened a case. The contact had not experienced a failure. Parts distribution disconnect.
SERVICE BRAKES PROBLEM
- Date Of Incident: 2023-09-15
- VIN: SADHD2S10K1
- Components: SERVICE BRAKES
- Summary: No normal braking available; unable to place car in park as normal; unable to turn car off as normal; The All Surface Progress Control (ASPC) lamp illuminated to confirm that the ASPC system is enabled however the brake warning lamp illuminates but the vehicle cannot be driven with care contrary to what the manual states, but seek qualified assistance urgently contradicts dangerous hard no braking system probably due to corrupt auxiliary battery system employed by Jaguar. Driving home near my house and into the garage the whole braking and parking system becomes difunctional was difficult to shut off car. Next day checked I-PACE system and was difficult to turn on back out. Drove down the block tested brakes. Brakes hard and secure or operable as brakes. Returned to garage slowly relying on car to stop some how with unusable brakes. Brake battery shoes 10.84 volts. Will contact dealers on Monday concerning unsafe to drive I-Pace due to jeopardized braking by system design.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2022-11-19
- VIN: SADHD2S11K1
- Components: ELECTRICAL SYSTEM
- Summary: Front and rear cameras inoperative below 32F. This happens every winter. Car parked in warm garage overnight. Back out and drive sufficient miles (at least 10?) and find cameras "unavailable" per display message. Cameras in side mirrors work though. The lack of the back up camera violates the FMVSS requirement for the camera to activate within 2 seconds of reverse engagement. I have not yet reported this to the dealer as it requires cold weather conditions to reproduce.
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2022-09-28
- VIN: SADHD2S15K1
- Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE
- Summary: The BCCM in a high number of 2019 Jaguar iPace cars are going bad. The BCCM is the main charging component of the vehicle that controls the electrical system and creates a huge hazard and series of malfunctions when it goes bad. It renders the car immobile and you can not charge it. The dealerships and Jaguar North America refuse to recognize this. There is a significant backorder of these parts because of this issue and the dealership mentioned to me that they see this issue ALL THE TIME. Jaguar should be recalling this part for those of us, like myself, whose car is out of warranty.
2019 Jaguar I-pace recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 7 recalls for different components of the 2019 Jaguar I-pace.
- Manufacturer: Jaguar Land Rover North America, LLC
- Park Out Side: 1
- Park Out Side: 1
- Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- Summary: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019 Jaguar I-PACE vehicles. The high-voltage battery may overheat.
- Consequence: A high-voltage battery that overheats increases the risk of a fire.
- Remedy: Owners are advised to park and charge their vehicle outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. As an interim repair, dealers will update the battery energy control module software, free of charge. The final remedy is currently under development. Owner notification letters are expected to be mailed October 18, 2024. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H514. These vehicles were previously recalled for this same issue under one or more recall numbers 24V-085 (H471), 23V-709 (H459), or 23V-369 (H441) and will need to have the new remedy performed.
- Manufacturer: Jaguar Land Rover North America, LLC
- Park Out Side: 1
- Park Out Side: 1
- Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- Summary: Jaguar Land Rover North America, LLC. (Jaguar) is recalling certain 2019-2020 I-Pace vehicles. The high-voltage battery may overheat.
- Consequence: A high-voltage battery that overheats increases the risk of a fire.
- Remedy: Dealers will replace the high-voltage battery, free of charge. Owner notification letters were mailed June 26, 2024. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H484. These vehicles were previously recalled under 23V-369 and will need to have the new remedy completed.
- Manufacturer: Jaguar Land Rover North America, LLC
- Park Out Side: 1
- Park Out Side: 1
- Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- Summary: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles previously repaired under recall number 23V-369. The high-voltage battery may overheat.
- Consequence: A high-voltage battery that overheats increases the risk of a fire.
- Remedy: Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete and for 30 days after the repair has been completed. The battery energy control module software will be updated by a dealer. Repairs will be performed free of charge. Owner notification letters were mailed March 20, 2024. Owners may contact Jaguar's customer service at 1 -800-452-4827. Jaguar's number for this recall is H471. These vehicles were previously recalled for this same issue under recall number 23V-369 and will need to have the new remedy performed.
- Manufacturer: Jaguar Land Rover North America, LLC
- Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- Summary: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles. The fasteners that secure the battery module to the busbars may not have been tightened securely, which can cause electrical arcing at the busbars.
- Consequence: Electrical arcing increases the risk of a fire.
- Remedy: Dealers will inspect and repair the busbar fasteners and replace any damaged components as necessary, free of charge. Owner notification letters were mailed March 21, 2024. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H468.
- Manufacturer: Jaguar Land Rover North America, LLC
- Park Out Side: 1
- Park Out Side: 1
- Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- Summary: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2023 I-PACE vehicles previously repaired under recall 23V-369. The previous repair may not have been completed correctly, and still allow the high-voltage battery to overheat.
- Consequence: The high-voltage battery overheating increases the risk of a fire.
- Remedy: Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete, and for 30 days after the repair has been completed. Dealers will update the battery energy control module software, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H459.
- Manufacturer: Jaguar Land Rover North America, LLC
- Park Out Side: 1
- Park Out Side: 1
- Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- Summary: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2024 Jaguar I-PACE vehicles. The high-voltage battery may overheat.
- Consequence: The high-voltage battery overheating increases the risk of a fire.
- Remedy: Owners are advised to park and charge vehicle outside and away from structures until the recall repair is complete. The battery energy control module software will be updated by a dealer, or through an over-the-air (OTA) update. In addition, battery modules will be replaced as necessary. Repairs will be performed free of charge. Owner notification letters were mailed July 18, 2023. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H441.
- Manufacturer: Jaguar Land Rover North America, LLC
- Components: SERVICE BRAKES
- Summary: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 I-PACE vehicles. If the electrical regenerative brake system fails, there will be an increased delay between when the driver brakes and when the vehicle decelerates. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
- Consequence: A delay in deceleration, increases the distance needed to stop and the risk of a crash.
- Remedy: Jaguar will notify owners, and dealers will update the software to reduce the delay, free of charge. The recall began June 12, 2019. Owners may contact Jaguar customer service at 1-800-637-6837. Jaguar's number for this recall is H213.
Negative 2019 Jaguar I-pace car reviews
Positive 2019 Jaguar I-pace car reviews
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The I-Pace is a stunning vehicle that offers impressive speed, comfort, and efficiency. Although there were some initial software and hardware issues, Jaguar has since released numerous software fixes, resulting in a nearly flawless car. While there are still a few minor infotainment issues, they do not detract from the overall experience. Driving the I-Pace is a joy, and its sleek design is truly eye-catching. While cold temperatures can reduce the range from 230 to 180 miles, this was not a problem for me as most of my driving is in the city. After 10 months of ownership, I still find myself looking for excuses to take my I-Pace out for a spin.
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This is an incredible first attempt by Jaguar to give Tesla a run for its money. I have the First Edition, which is fully loaded with some great tech. The power delivery is incredible and it can beat a 100D from a standstill. Personally, I think the external styling and interior are much better than all electric vehicles currently available. I have already used the foot-gesture to open the rear hatch with both hands full of groceries and it works great! The self-driving mode is excellent and maintains the center of the lane and auto-stops and accelerates nearly identical to a Tesla. Overall, I love this car/sub/crossover and my z06 is seriously getting jealous sitting in the garage. The only downside I see thus far is the infotainment center controls. The interface looks great visually but is laggy and rather disorganized. I'm sure Jaguar will fix this with some over the air software updates. Mileage will vary. I live in a mountain area and I get about 200 miles to a full charge on eco mode. In performance mode and blasting off at every stop light reduces total miles significantly.
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Please consider that the Edmunds test drive may have occurred prior to key software upgrades.
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Congratulations on your purchase! A used 2019 with 19k miles sounds like a great find. It's wonderful to hear that you're enjoying the 20 inch wheels with air suspension and two electric motors that really pull. While the infotainment may have its drawbacks, it's great that Carplay and Android Auto make it work for you. The styling and 12 way seats sound fantastic too! It's reassuring to know that range is not an issue for you, and that you've mapped out long trips with many decent options for public DCFC in your state. Happy driving!
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UPDATE: I am still loving this car at 11000 miles with no major issues. It is the best EV and car on the market. The I-Pace is fast, stylish, cutting edge, comfortable, and efficient. It is awesome in every single way. The Edmunds reviewers needed to put the car into high-regen mode to get one-pedal driving and smooth braking. The car cuts through traffic like a shark on steroids. You will hit 105 without even realizing it. At that speed, the I-Pace is rock steady, quiet, and just plain delicious. The self-driving feature takes the strain off traffic and long-distance travel while still keeping you alert. The long wheelbase and short length mean tons of interior space and an excellent ride. The air suspension lifts so you can hop the curb in the urban battlefield or ford a stream as you see fit. Then it can lower to let grandma in easily. The only downside is that it's expensive, but it's worth every penny. This is the best car I've ever driven or owned. BMW and Mercedes can't compete with this Jag. Tesla? Go read the horror stories on Tesla Motors Club. There are several new ones every single day, and they keep getting worse. The only coming competitor is the Taycan, and that not only will be more expensive, it won't have the versatility of a crossover. EQC? EQSlower and smaller inside, because it's a GLC, not a bespoke EV platform. The same goes for the Audi eTron. If you can afford an I-Pace, you can afford plane tickets. Charging is not an issue, you plug it in at night and it's full the next day. Don't be a fool sitting at a Supercharger, bragging about how you saved $10 by spending 60 minutes in a parking lot. This is the BEST. CAR. EVER!
Additional sources
More sources of information about 2019 Jaguar I-pace problems:
Is the I Pace "unreliable"? | Jaguar I-Pace Forum
May 23, 2023 ... The issues with the iPace come down to poor engineering design in some cases (e.g. 2 12v batteries and overly complex Climate Control Design) ...
Would you recommend a used iPace | Jaguar I-Pace EV400 Forum
May 25, 2020 ... Ipace mechanical issues !!! I have a 2019 Ipace. Pretty good as a runaround in town and great to drive but every time I have taken it on long ...
EV Lessons Learned From a 4-Year Jaguar I-Pace Owner
May 1, 2023 ... Last week I said goodbye to my 2019 Jaguar I-Pace ... But the death of my I-Pace showcases several ongoing problems with electric vehicles that ...
Multitude of Issues | Jaguar I-Pace EV400 Forum
Jul 26, 2023 ... Had my 2019 iPace for 4 months and now have issues. Went on holiday for a week. Car was left on drive. Came back, worked as expected. I have ...
Other years of Jaguar I-pace
Are you having problems with your 2019 Jaguar I-pace?
Colt VonRueden 2024-09-09
I purchased a 2019 I-Pace because I was looking for a luxury EV. I was impressed with the design and the sales reps at my local dealership. In fact, I was so impressed that I purchased a second vehicle, a F-Type that same week. However, I did experience some issues with the I-Pace within two months of purchase. The car began to shake, not turn on even with a full battery, stall, brakes malfunctioning, and every warning light being illuminated. Despite four separate visits to the service department, Jaguar could not find the problem. They even recommended I lemon law it. It was frustrating to read reviews and discover that even Jaguar had severe concerns that the quality of their vehicles was sub par. To this date, I am still having issues and my lemon law claim is still pending. I hope Jaguar can address these issues and improve their product.
Sterling Brown 2024-03-19
I leased a 2019 iPace 10 months ago. Despite the issues I have faced, I remain confident in the abilities of the dealership to resolve the problems with the intelligent braking system and air conditioning/defrost. I trust that they are working diligently with the factory to find a solution and I am hopeful that the car will soon be fully functional.