2012 Ram 5500 problems
The Ram Heavy Duty (also known as the Ram HD) is the 4.5 generation of the Ram Pickup, a series of heavy-duty pickup trucks produced by the Ram Trucks division of Stellantis. Slotted above the Ram 1500, the Heavy Duty trucks range from the Ram 2500 to the Ram 5500. The Ram 2500 and Ram 3500 are offered as pickup trucks, while the Ram 3500 through Ram 5500 are offered as chassis cabs.
Introduced in January 2019 at the North American International Auto Show in Detroit, Michigan, the current Ram Heavy Duty trucks are based on the Ram 1500 (DT). Ram Heavy-Duty models are produced at Saltillo Truck Assembly in Saltillo, Mexico.
Cab configurations
The Ram Heavy Duty is available in three different configurations: a two-door regular cab with a long bed, a four-door crew cab with either a standard bed or a long bed, or a four-door Mega Cab (a crew cab extended by 11.1 in (280 mm) allowing the rear seats to recline or offering more in-cab storage) with a standard bed.
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Common 2012 Ram 5500 problems
The common problems with the 2012 Ram 5500 based on owner complaints include issues with the battery, gas cap, catalytic converter, and power train axle assembly.
- Gas Cap: A loose, damaged, or missing gas cap can trigger the check engine light in the 2012 Ram 5500. The gas cap serves multiple purposes, including preventing fuel evaporation and maintaining pressure in the fuel system. Ensuring the gas cap is in good condition can prevent fuel loss and related issues.
- Catalytic Converter: Problems with the catalytic converter can lead to emissions test failures, engine performance issues, and reduced fuel economy in the 2012 Ram 5500. Neglected maintenance of the catalytic converter can result in costly repairs and impact the overall functioning of the vehicle.
- Power Train Axle Assembly: The power train axle assembly in the 2012 Ram 5500 has been associated with complaints related to drivetrain problems. These issues can affect the vehicle's performance and safety, highlighting the importance of addressing axle assembly problems promptly to prevent accidents or further damage.
These common problems in the 2012 Ram 5500 underscore the significance of regular maintenance, prompt attention to warning lights like the check engine light, and addressing any issues with critical components like the battery, gas cap, catalytic converter, and power train axle assembly to ensure the vehicle's optimal performance and longevity.
Is the Dodge Ram 5500 reliable?
Ram 5500 Reliability Problems. 5500 owners have made 5 complaints over 5 model years. Using our PainRank™ system we've ranked it 1st in overall reliability out of 9 Ram models , with real electrical and wheels concerns.
What is the recall on the 2012 Dodge Ram 5500?
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Are 2012 Dodge Rams reliable?
The 2012 Ram 1500 ranks 5th out of 15 full size trucks based on owner reviews. Good long-term reliability, and a lower cost of ownership than other full size trucks help the Ram 1500 stand out as a good option.
What transmission does a 2012 Ram 5500 have?
on a Ram 4500 or 5500 Chassis Cab equipped with a six-speed automatic transmission and unsurpassed GCWR on Class 4 Chassis Cab trucks. Ram 3500 Chassis Cab trucks are powered by the 5.7-liter HEMI® V-8 and will add a new six-speed automatic transmission in 2012 that will increase GCWR to 20,000 lbs. – a 3,000-lb.
2012 Ram 5500 car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Ram 5500 problems, we found that the most common problems with these 2023 model year vehicles are:
- Steering problems
- Power train problems
- Electrical system problems
- Engine problems
- Structure problems
The graph below shows statistics for all 2012 Ram 5500 vehicle components and the number of complaints received.
Latest 25 complaints 2012 Ram 5500
The NHTSA has received 40 complaints about various vehicle components related to the 2012 Ram 5500. Below are the 25 most recent complaints reported for 2012 Ram 5500 vehicles.
2023-04-11
ENGINE PROBLEM
- Date Of Incident: 2023-03-21
- VIN: 3C7WDNBL4CG
- Components: ENGINE
- Summary: The contact owns a 2012 Dodge Ram. The contact stated that while driving at approximately 55 mph the vehicle started making noise coming from the engine compartment. The smoke originates from the engine compartment and the exhaust pipe in the rear of the vehicle and when the accelerator was depressed the vehicle did not accelerate. Additionally, the check engine safety warning light became illuminated. The contact stated that the vehicle veered to the side of the road where the vehicle was turned off but the engine continued to run. The vehicle was towed to a dealer where the Engine, Intake system, and Exhaust needed to be replaced. The manufacturer was notified, The failure mileage was 73,031.
2019-06-14
STRUCTURE PROBLEM
- Date Of Incident: 2019-04-06
- VIN: 3C7WDNFL7CG
- Components: STRUCTURE
- Summary: TL* THE CONTACT OWNS A 2012 RAM 5500. WHILE PERFORMING MAINTENANCE ON THE VEHICLE, THE CONTACT NOTICED THAT THE FRAME WAS CRACKED IN THE REAR ON BOTH SIDES NEAR THE REAR WHEELS. THE VEHICLE WAS TAKEN TO WICKSTROM CHRYSLER JEEP DODGE RAM (LOCATED AT 660 W NORTHWEST HWY, BARRINGTON, IL 60010, (847) 382-5400), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER TOOK PICTURES OF THE FAILURE AND SENT IT TO THEIR CORPORATE OFFICE. THE CONTACT TOOK THE VEHICLE TO A WELDING SHOP AND WAS INFORMED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 58372436. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.
2019-04-27
SUSPENSION PROBLEM
- Date Of Incident: 2019-03-20
- VIN: 3C7WDNFL7CG
- Components: SUSPENSION
- Summary: FRAME ON TRUCK HAS CRACKED ON BOTH SIDES JUST BEFORE THE REAR WHEELS.
2018-12-27
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2018-12-12
- VIN: 3FTSW31F2YM
- Components: ELECTRICAL SYSTEM
- Summary: THE IGNITION SWITCH IS FAULTY! THE SWITCH MUST BE MOVED AROUND IN THE SWITCH TO START THE TRUCK. ADDITIONALLY WHILE DRIVING THE TRUCK MAY JUST QUITE RUNNING, THIS CAUSES THE POWER STEERING AND BRAKES TO BECOME MANUAL. THIS BECOMES VERY DANGEROUS WHEN HAULING LOADS AS STOPPING DISTANCES ARE GREATLY INCREASED, NOT TO MENTION NEARLY IMPOSSIBLE TO STEER. IF YOU ARE GOING AROUND A CORNER WHEN THIS HAPPENS YOU MAY NOT MAKE THE CORNER RESULTING IN A COLLISION WITH ONCOMING VEHICLES. THIS IGNITION SWITCH FAILURE IS COMMON IN THIS YEAR OF RAM TRUCK IT DOESN'T SEEM TO MATTER IF YOUR DRIVING OR SETTING AT A LIGHT THE TRUCK QUITS RUNNING AND MAY NOT BE ABLE TO RESTART WITHOUT REPLACING OR REPAIRING THE SWITCH. SO FAR FIAT CHRYSLER HAS NOT DONE ANYTHING TO FIX THE DESIGN, IT APPEARS THEY ARE HAPPY COLLECTING THE $300 + DOLLARS TO REPLACE THE SWITCH JUST TO HAVE THEM GO OUT AGAIN IN LESS THAN A YEAR. JUST LOOK AT THE INTERNET, MANY ISSUES. THIS IS DEFIANTLY A SAFTY HAZARD AND SHOULD BE A RECALL ITEM. *DT*JB
2018-03-19
SUSPENSION,STRUCTURE PROBLEM
- Date Of Incident: 2014-01-01
- Components: SUSPENSION,STRUCTURE
- Summary: 2012 DODGE RAM 5500. CONSUMER WRITES IN REGARDS TO DEFICIENT WELDS ON THE FRONT DRIVE AXLE RECALL NOTICE. *SMD THE CONSUMER STATED THE RECALL WAS COMPLETED AS DIRECTED BY THE NOTICE, BUT DID NOT FULLY REPAIR THE VEHICLE. THERE WERE STILL SERIOUS CRACKS IN THE AXLE AND FRAME. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE. *JS
2017-09-11
STEERING PROBLEM
- Date Of Incident: 2017-07-01
- Components: STEERING
- Summary: 2012 DODGE 5500. CONSUMER WRITES IN REGARDS TO STEERING ANGLE SENSOR AND CLOCKSPRING IN THE STEERING COLUMN ISSUES AND OTHER ELECTRICAL FAILURES. *LD THE CONSUMER STATED THE ELECTRONIC FUNCTIONS ON THE STEERING WHEEL WERE INOPERABLE. THIS INCLUDES THE HORN AND CRUISE CONTROL. THE CONSUMER WAS ADVISED PARTS ARE ON BACK ORDER BUT THERE WAS NO RECALL. UPDATED 09/11/2017*JS
2017-05-10
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2016-12-31
- VIN: 3C7WDNALXCG
- Components: ELECTRICAL SYSTEM
- Summary: TL* THE CONTACT OWNS A 2012 RAM 5500. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V739000 (ELECTRICAL SYSTEM), THE VEHICLE STALLED WITHOUT WARNING ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,025.
2016-08-25
STEERING PROBLEM
- Date Of Incident: 2016-08-25
- VIN: 3C7WDNAL5CG
- Components: STEERING
- Summary: HAVE PROBLEMS WITH TRUCK WANDERING ALL OVER ROAD AT SPEEDS OVER 40-45-MPH FROM WHEN TRUCK WAS NEW... MANY TIMES I TRIED TO GET TRUCK IN AFTER RECALL NOTICES AND DID NOT HAVE PARTS. NOT RESOLVED TO THIS DATE. NOW NEW PROBLEM I HAVE IS STEERING IS VERY TIGHT AND DOES NOT RETURN TO CENTER AFTER TURNING AND IS A MAJOR DANGER. TRUCK WAS JUST IN DEALER FOR THE PROBLEM AND FIXED ONE RECALL WHICH WAS TO REPLACE STEERING LINKAGE THAT WAS DONE BUT DID NOTHING NOTHING TO FIX MY HARD STEERING AND NOT RETURNING TO CENTER STEERING PROBLEM .I HAVE BEEN WAITING ALMOST A WEEK FOR A CALL BACK FROM DODGE CUSTOMER CAR NOW. THERE IS STILL A RECALL ON FRONT AXLE WELDS THAT HAS NOT BEEN TAKEN CARE OF BECAUSE OF LACK OF PARTS THAT I HAVE TRIED TO TAKE CARE OF ON NUMEROUS OCCASIONS ?
2016-01-22
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2016-01-14
- VIN: 3C7WDNFL1CG
- Components: ELECTRICAL SYSTEM
- Summary: WHEN DRIVING THE MAGNETIC KEY IGNITION MODULE WAS SHORTING OUT. THIS CAUSED THE TRUCK TO LOOSE THE MAJORITY OF DRIVERS CONTROL AT 65 MPH ON THE HIGHWAY, THEN THE KEY WOULD MAKE CONTACT AND RESTART THE MOTOR CAUSING CONVULSIONS IN RUNNING. THIS OPERATING CONDITION ALMOST CAUSED A SEMI TRUCK TO REAR END MY TRUCK. FOUR DAYS AFTER REPLACING THE $800 IGNITION SYSTEM, WE ALSO HAD TO REPLACE THE FLEX PLATE & STARTER DUE TO THE CENTRIFUGAL FORCE FROM THE MOTOR RESTARTING UNDER HIGHWAY SPEEDS IT DESTROYED THE FLEX PLATE BACKED THE FLEX PLATE BOLTS OUT AND DEFORMED THE BOLT HOLES IN THE BACK OF THE CRANK.
2016-01-11
STEERING PROBLEM
- Date Of Incident: 2016-01-08
- VIN: 3C7WDMDL9CG
- Components: STEERING
- Summary: TL* THE CONTACT OWNS A 2012 RAM 5500. WHILE DRIVING APPROXIMATELY 5-10 MPH, THE STEERING FAILED DUE TO THE DRIVER SIDE TIE ROD BALL DETACHING FROM THE VEHICLE. THE FAILURE HAPPENED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE TIE ROD ASSEMBLY DETACHED AND NEEDED TO BE REPLACED. PRIOR TO THE FAILURE, THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS NOTIFIED THAT THE VEHICLE WAS REMEDIED ACCORDING TO NHTSA CAMPAIGN NUMBERS: 13V527000 (STEERING) AND 15V459000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 91,386.
2015-11-09
STEERING,AIR BAGS PROBLEM
- Date Of Incident: 2015-11-06
- VIN: 3C7WDNDL0CG
- Components: STEERING,AIR BAGS
- Summary: TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. WHILE DRIVING 30 MPH, THE TIE ROD SEPARATED AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE ABS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE AWAY FROM ROADWAY. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIE ROD FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V527000 (STEERING), 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL), AND 15V459000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000. PARTS DISTRIBUTION DISCONNECT.
2015-11-06
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2015-10-05
- VIN: 3C7WDMFL8CG
- Components: UNKNOWN OR OTHER
- Summary: THIS VEHICLE QUALIFIES FOR THE BUY BACK PROGRAM BUT FCA IS ONLY OFFERING A TRADE-IN VALUE PLUS 10% OF THAT VALUE. THIS TRUCK IS ONLY 3 YEARS OLD AND THEY ARE ONLY OFFERING TO PURCHASE IT FOR $11,000 AS A BUY BACK AMOUNT. THIS TRUCK WAS PURCHASED NEW FOR $51,000 AND I DON'T NOT SEE HOW A $40,000 REDUCTION FOR DEPRECIATION IS ACCEPTABLE OR REASONABLE. I FEEL THEY ARE TRYING TO RIP ME OFF FOR THE SECOND TIME. THIS IS NOT ACCEPTABLE. I COULD SELL THIS TRUCK ON THE OPEN MARKET FOR SOMEWHERE BETWEEN $23,000 AND $32,000 AND I FEEL THIS IS A MAJOR SLAP IN THE FACE.
2015-10-20
AIR BAGS PROBLEM
- Date Of Incident: 2014-02-10
- VIN: 3C7WDMDL1CG
- Components: AIR BAGS
- Summary: TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2015-10-07
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2015-10-01
- Fire: 1
- VIN: 3C7WDNBL6CG
- Components: ELECTRICAL SYSTEM
- Summary: ON OCTOBER 1 2015 AT 6:45 IN THE MORNING OUR RAM 5500 WAS BACKED INTO THE DRIVEWAY AND TURNED OFF. SHORTLY THEREAFTER THE DRIVER NOTICED SMOKE AND OPENED THE HOOD. THERE WAS A FIRE. HE USED THE FIRE EXTINGUISHER TO PUT IT OUT AND DISCONNECTED THE BATTERY CABLES. WE HAD THE TRUCK TOWED. I CONTACTED DODGE AND WASN'T INFORMED THAT I WOULD HEAR FROM AN INVESTIGATOR FROM DODGE THAT WAS GOING TO LOOK AT THE TRUCK. I WAS TOLD THEY WANTED TO INVESTIGATE WHY THE FIRE HAPPENED. AFTER MULTIPLE PHONE CALLS OVER THE NEXT FEW DAYS PLACED TO DODGE I WAS GETTING NO ANSWERS. I ASKED TO SPEAK TO A SUPERVISOR AND WAS TOLD I WOULD HEAR BACK IN 24 TO 48 HOURS. I DID NOT HEAR BACK AT ALL IN THE FOLLOWING DAYS. I THEN GOT THE TRUCK FIXED AT MY OWN EXPENSE. I OPERATE A SMALL BUSINESS AND HAD TO HAVE THIS TRUCK RUNNING. THE AUTO SHOP REPLACED THE ALTERNATOR AS THAT WAS BURNT AND APPEARED TO BE THE PROBLEM. I'VE STILL YET TO HEAR FROM DODGE ON THEIR RESPONSE. THIS TRUCK ONLY HAS 28,000 MILES. ON AN ADDITIONAL NOTE IT QUALIFIED FOR THE FEDERALLY MANDATED BUY BACK, THEY HAVE NOT BEEN RESPONSIVE TO PHONE CALLS CONCERNING THAT AS WELL.
2015-08-13
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2015-07-30
- Fire: 1
- VIN: 3C7WDMFL9CG
- Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: ON THE EVENING OF JULY 30, 2015 WHILE DRIVING MY 2012 DODGE RAM 5500 UTILITY TRUCK, THERE WAS A FIRE IN THE ENGINE COMPARTMENT WHICH I BELIEVE WAS DUE TO RECALL P65. THIS RECALL IS FOR THE DIESEL FUEL HEATER ELECTRICAL CONNECTOR. THIS VEHICLE WAS TAKEN TO DEALERSHIPS MULTIPLE TIMES FOR REPAIR, YET I WAS TOLD THAT NO PART WAS AVAILABLE TO PERFORM RECALL. THIS TRUCK WAS DEEMED A TOTAL LOSS.
2015-05-18
STEERING,ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2013-05-20
- VIN: 3C7WDMDL0CG
- Components: STEERING,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 13V527000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2015-04-29
STEERING,ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL PROBLEM
- Date Of Incident: 2015-04-01
- VIN: 3C7WDNBL8CG
- Components: STEERING,ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL
- Summary: 2012 RAM 5500. CONSUMER WRITES IN REGARDS TO DIESEL FUEL HEATER ELECTRICAL CONNECTOR RECALL PARTS NOT AVAILABLE TO COMPLETE RECALL NOTICE. *SMD THE CONSUMER ALSO RECEIVED RECALL # 13V527000. UPDATED 04/11/16.*JB
2014-12-18
STEERING PROBLEM
- Date Of Incident: 2014-12-13
- VIN: 3C7WDMBL2CG
- Components: STEERING
- Summary: TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE STEERING WHEEL BECAME UNSTABLE AND SPUN AROUND UNCONTROLLABLY. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIE ROD ASSEMBLY FRACTURED. IN ADDITION, THE VEHICLE WAS UNABLE TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING) DUE TO THE PART NOT BEING AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,844.
2014-09-24
STEERING PROBLEM
- Date Of Incident: 2014-08-14
- VIN: 3C7WDMDL9CG
- Components: STEERING
- Summary: TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT HEARD A LOUD NOISE AND THE FRONT DRIVER SIDE OF THE VEHICLE BEGAN TO DRAG ONTO THE GROUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FRONT DRIVER SIDE OUTER TIE ROD ASSEMBLY FRACTURED. THE TIE ROD ASSEMBLY WAS PREVIOUSLY REPLACED BY AN INDEPENDENT MECHANIC ONE MONTH PRIOR TO THIS FAILURE. NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING) WAS RELATED TO THE RECALL, BUT THE REMEDY WAS NOT CURRENTLY AVAILABLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
2014-08-14
POWER TRAIN PROBLEM
- Date Of Incident: 2014-06-20
- Components: POWER TRAIN
- Summary: TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. WHILE DRIVING APPROXIMATELY 65 MPH, THE ADAPTER THAT SECURED THE AXLE ASSEMBLY FRACTURED AND CAUSED THE STEERING WHEEL TO LOCK. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V239000 (POWER TRAIN). THE DEALER VERIFIED THE FAILURE AND STATED THAT THE AXLE ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE CONTACT BELIEVED THAT THE REMEDY WAS INADEQUATE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. ....UPDATED 09-03-14 *BF
2014-06-09
STEERING PROBLEM
- Date Of Incident: 2013-10-17
- VIN: 3C7WDMDL0CG
- Components: STEERING
- Summary: TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V527000 (STEERING). THE DEALER STATED THAT THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE AND DID NOT KNOW WHEN IT WOULD ARRIVE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE HAD NOT EXPERIENCED A FAILURE.
2014-05-08
STEERING PROBLEM
- Date Of Incident: 2013-11-06
- VIN: 3C7WDNBL1CG
- Components: STEERING
- Summary: TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING) HAD SURPASSED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PARTS ARE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2014-03-26
STEERING PROBLEM
- Date Of Incident: 2014-03-26
- VIN: 3C7WDNAL6CG
- Components: STEERING
- Summary: TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALER WAS RECEIVING ONE PART EVERY WEEK. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2014-03-20
STEERING PROBLEM
- Date Of Incident: 2013-11-01
- VIN: 3C7WDNBL0CG
- Components: STEERING
- Summary: TL* THE CONTACT OWNS A 2012 DODGE RAM 5500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH AND APPROACHING AN EXIT, THE FRONT DRIVER'S SIDE WHEEL BEGAN WOBBLING. THE CONTACT STOPPED THE VEHICLE AND FOUND THAT THE WHEEL BEARING WAS EXPOSED AND THE FRONT DRIVER'S SIDE TIRE HAD DETACHED FROM THE WHEEL WELL. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO REPLACED THE DRIVER'S SIDE TIE ROD, AXLE AND BRAKE PADS. THE CONTACT INQUIRED ABOUT THE VEHICLE BEING INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V527000 (STEERING) BUT WAS ADVISED THAT THE FAILURE WAS NOT ASSOCIATED TO THE RECALL. ADDITIONALLY, THE PARTS NEEDED TO PERFORM THE RECALL SERVICE WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36784.
2014-03-20
STEERING PROBLEM
- Date Of Incident: 2014-03-14
- VIN: 3C7WDNBL2CG
- Components: STEERING
- Summary: TL* THE CONTACT OWNS A DODGE 2012 RAM 5500. THE CONTACT STATED THAT WHILE EXITING THE HIGHWAY AT APPROXIMATELY 25 MPH, THE ABS BRAKE LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND DIAGNOSED THAT THE DRIVER'S SIDE WHEEL BEARINGS NEEDED REPLACING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V527000 (STEERING). THE CONTACT HAD EXPERIENCED THE FAILURE BEFORE BEING ABLE TO HAVE THE RECALL SERVICE PERFORMED DUE TO A LACK OF PARTS. THE APPROXIMATE FAILURE MILEAGE WAS 45743.
2012 Ram 5500 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 9 recalls for different components of the 2012 Ram 5500.
2021-05-27
- Manufacturer: Chrysler (FCA US, LLC)
- Components: WHEELS:LUGS/NUTS/BOLTS/STUDS
- Summary: Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
- Consequence: Wheel separation can cause a vehicle crash.
- Remedy: Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
2017-12-21
- Manufacturer: Chrysler (FCA US LLC)
- Components: EQUIPMENT
- Summary: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
- Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
2017-12-20
- Manufacturer: Chrysler (FCA US LLC)
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
- Summary: Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
- Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
- Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
2016-10-13
- Manufacturer: Chrysler (FCA US LLC)
- Components: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
- Summary: Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger Police vehicles, 2007-2013 RAM 3500 Cab Chassis, 2008-2013 RAM 4500 and 5500 Cab Chassis, and 2013 RAM 2500 and 3500 vehicles. The affected vehicles have a 220 amp alternator that may suddenly fail.
- Consequence: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
- Remedy: Chrysler will notify owners, and dealers will replace the alternator with a revised alternator, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S68.
2015-07-22
- Manufacturer: Chrysler (FCA US LLC)
- Components: AIR BAGS:FRONTAL
- Summary: Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
- Consequence: This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
- Remedy: Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
2014-10-08
- Manufacturer: Chrysler Group LLC
- Components: ENGINE AND ENGINE COOLING:ENGINE:DIESEL
- Summary: Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
- Consequence: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
- Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.
2013-11-06
- Manufacturer: Chrysler Group LLC
- Components: STEERING:LINKAGES:TIE ROD ASSEMBLY
- Summary: Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 4500 and 5500 trucks manufactured February 20, 2007, through December 22, 2012. The left tie rod assembly may break.
- Consequence: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
- Remedy: On May 19, 2015 Chrysler notified owners that dealers would replace the tie rod assembly, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is R16.
2013-08-06
- Manufacturer: Chrysler Group LLC
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION
- Summary: Chrysler Group LLC (Chrysler) is recalling certain model year 2012 RAM 3500 trucks manufactured May 4, 2012, through August 7, 2012; and model year 2012 RAM 4500 and 5500 trucks manufactured May 3, 2012, through August 7, 2012. Due to a loose snap ring inside the transmission, there may be a loss of power transfer through the transmission to the wheels.
- Consequence: An unexpected loss of power transfer may increase the risk of a crash.
- Remedy: Chrysler will notify owners, and dealers will replace the transmission assembly free of charge. The recall began on October 17, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N50.
2013-06-04
- Manufacturer: Chrysler Group LLC
- Components: POWER TRAIN:AXLE ASSEMBLY
- Summary: Chrysler Group LLC (Chrysler) is recalling certain model year 2012 RAM 4500 and 5500 trucks manufactured February 2, 2012, to December 22, 2012. Due to a welding issue with the front axle carrier, the front drive shaft may fracture and result in a loss of motive power and damage to surrounding components if the shaft continues to spin.
- Consequence: Damage to other components, or sudden loss of drive power may increase the risk of a crash.
- Remedy: Chrysler will notify owners, and dealers will replace or repair the front axle assembly, free of charge. The recall began on May 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N26.
Additional sources
More sources of information about 2012 Ram 5500 problems:
Problems with newer 5500? | Cummins Diesel Forum
https://www.cumminsforum.com/threads/problems-with-newer-5500.1497362/
Feb 1, 2015 ... ... common problems the new Cummins and trucks tend to have. ... You will be more than happy with a 5500 ram ... We had a '96 2500 ram that fell apart ...
What's Wrong with the Dodge Ram 5500?
http://www.dodgeproblems.com/models/ram-5500/
3 Common Dodge Ram 5500 Problems · TRW Crash Sensor Defect · Dodge Vehicles With Recalled Takata Airbags · Ram Death Wobble.
Expert Q&A: Troubleshooting 2008 Dodge Ram 5500 | JustAnswer
https://www.justanswer.com/dodge/mmtrv-need-help-2008-ram-5500.html
Aug 2, 2023 ... 2. One common problem is poor connections at the C130 connector. Carefully inspect this connector for signs of pitting, corrosion, poor pin fit, ...
Problems with 4500 & 5500 - Dodge Diesel - Diesel Truck Resource ...
https://www.dieseltruckresource.com/forums/4500-5500-chassis-cab-trucks-158/problems-4500-5500-a-214936/
Aug 22, 2008 ... 4500 / 5500 - Chassis Cab Trucks - Problems with 4500 & 5500 - I would like to report the problems that I have had with my medium duty ...
Dodge 5500 Transmission Problems: Q&A on 2011 Ram 5500 ...
https://www.justanswer.com/dodge/ijyor-2011-ram-5500-transmission-limp-mode-code-p0766.html
Jan 18, 2022 ... Since you have a new solenoid, you may have a bad pressure switch, internal trans wiring issues or external trans wiring issues. The common ...
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