2020 Gmc Sierra 2500 problems
The Chevrolet Silverado is a range of trucks manufactured by General Motors under the Chevrolet brand. Introduced for the 1999 model year, the Silverado is the successor to the long-running Chevrolet C/K model line. Taking its name from the top trim level from the Chevrolet C/K series, the Silverado is offered as a series of full-size pickup trucks, chassis cab trucks, and medium-duty trucks. The fourth generation of the model line was introduced for the 2019 model year.
The Chevrolet Silverado shares mechanical commonality with the identically related GMC Sierra; GMC ended the use of the C/K nomenclature a model generation prior to Chevrolet. In Mexico, high-trim level versions of the Silverado use the Chevrolet Cheyenne name (not to be confused with the 2003 concept). Competing against the Ford F-Series, Ram Pickup, Toyota Tundra, and Nissan Titan, the Silverado is among the best-selling vehicles in the United States, having sold over 12 million trucks since its introduction in 1998 as a 1999 model year.
History
The Silverado nameplate made its debut for the 1975 model year, becoming the top trim level on all Chevrolet C/K trucks, slotted above Custom Deluxe, Scottsdale, and Cheyenne. For the 1968 model year (seven years before the Silverado), GMC C/K trucks used variations of the Sierra name (Sierra, Sierra Classic, Sierra Grande, and High Sierra). Even after the C/K series officially ended, GM still uses the CK and the CC in their current model codes, to denote a two-wheel drive (CC), and four-wheel drive (CK).
For the 1988 GMT400 model architecture, Chevrolet retained the C/K model nomenclature, with GMC branding its full-size line as Sierras. While sharing the same body and chassis, the model chronology of the Silverado and Sierra are different, with five generations of the Sierra, while four of the Silverado.
In 2018, at the NTEA Work Truck Show in Indianapolis, Indiana, Chevrolet unveiled the first medium-duty Silverado, expanding the model line to a 4500HD, 5500HD, and 6500HD chassis cab. Largely the successor to the 2003–2009 GMT560 chassis, the medium-duty trucks are exclusive to Chevrolet, with no plans for an equivalent GMC version. Instead, Navistar International (now partnering with GM) would sell the medium-duty trucks as a rebadged counterpart, called the CV. This is in fact a very similar nod to how the Avalanche did not have a GMC Yukon–based equivalent, but instead, Cadillac would take its place as the former's rebadged counterpart, the Escalade EXT.
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Common 2020 Gmc Sierra 2500 problems
The 2020 GMC Sierra 2500 has been reported to have several common problems, primarily related to the electrical system, brakes, and engine.
- Service Brakes: The NHTSA has received complaints about the antilock braking system failing while driving, causing the brakes to lock up and the truck to spin out of control.
- Engine: Some customers have reported that their engines are unreliable, with one owner indicating that their truck keeps indicating it needs a new knock sensor, even after replacing the sensor twice in three months.
These issues have led to concerns about the overall reliability of the 2020 GMC Sierra 2500, with Consumer Reports predicting that the 2024 Sierra 1500 will be less reliable than the average new car, based on data from 2021, 2022, and 2023 models.
Are GMC 2500 trucks reliable?
The GMC Sierra 2500 HD Reliability Rating is 3.0 out of 5.0, which ranks it 8th out of 17 for fullsize trucks. The average annual repair cost is $912 which means it has poor ownership costs.
What year did GMC Sierra 2500 change body style?
2015
Completely redesigned, the 2015 GMC Sierra 2500HD features more rugged styling, an array of ergonomic refinements and three powerful V-8 engine choices.
How reliable is GMC Sierra?
These unique performance features are just a few of the reasons why the GMC Sierra is one of the most reliable trucks on the road. This truck's high dependability scores prove that the GMC Sierra is a well-made and reliable machine.
What's the difference between 1500 and 2500 GMC Sierra?
Power & Handling
The new 2022 Sierra 1500 can tow up to 13,000 pounds and the Sierra 2500 can tow up to 18,500 pounds. Both trucks offer multiple engine options and are available with rear-wheel drive (RWD) and four-wheel drive (4WD). Compare the available engines of the 2022 GMC Sierra 1500 and Sierra 2500 below.
How reliable are GMC Sierra 2500?
GMC Sierra 2500 HD Reliability Rating Breakdown. The GMC Sierra 2500 HD Reliability Rating is 3.0 out of 5.0, which ranks it 8th out of 17 for fullsize trucks. The average annual repair cost is $912 which means it has poor ownership costs.
How reliable is GMC Sierra?
These unique performance features are just a few of the reasons why the GMC Sierra is one of the most reliable trucks on the road. This truck's high dependability scores prove that the GMC Sierra is a well-made and reliable machine.
How reliable are GMC diesel trucks?
The GMC Duramax engine is renowned as one of the most reliable choices of diesel power by consumers. Although these numbers are not guaranteed, many Duramax owners report up to 300,000 miles without major repairs, and some report up to 500,000 miles with just regular maintenance.
What year did GMC Sierra 2500 change body style?
2015
Completely redesigned, the 2015 GMC Sierra 2500HD features more rugged styling, an array of ergonomic refinements and three powerful V-8 engine choices.
2020 Gmc Sierra 2500 car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Gmc Sierra 2500 problems, we found that the most common problems with these 2023 model year vehicles are:
- Unknown or other problems
- Service brakes problems
- Electrical system problems
- Engine problems
- Vehicle speed control problems
The graph below shows statistics for all 2020 Gmc Sierra 2500 vehicle components and the number of complaints received.
Latest 25 complaints 2020 Gmc Sierra 2500
The NHTSA has received 38 complaints about various vehicle components related to the 2020 Gmc Sierra 2500. Below are the 25 most recent complaints reported for 2020 Gmc Sierra 2500 vehicles.
2024-09-20
UNKNOWN OR OTHER,SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-09-09
- VIN: 1GT49PEY9LF
- Components: UNKNOWN OR OTHER,SERVICE BRAKES
- Summary: I HAVE A 5TH WHEEL WITH SOLAR AND MY BRAKE CONTROLER STOPS WORKING PERIODICALLY. I HAVE A CASE# WITH GM 9-13676268071. I ALSO HJAVE AN EXTENDED WARRANTY WITH GM AND IT'S NOT COVERED DUE TO MY VIN# NOT BEING ON A BULLENTIN# 23-NA-149. GM ALSO HAS A CUSTOMER SATISFACTION PROGREAM # N232414840 AND STILL WON'T COVER IT. THIS IS A MAJOR SAFETY ITEM AND CONCERN FOR ME.
2024-08-07
PARKING BRAKE,SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-05-31
- VIN: 1GT49NEY7LF
- Components: PARKING BRAKE,SERVICE BRAKES
- Summary: The contact owns a 2020 GMC Sierra 2500. The contact stated that while driving 65 MPH, the message "Check Service Brakes Now" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed with electric parking brake malfunction. The mechanic informed the contact that the electric parking brake had been engaged unintendedly, causing the rear driver's side brake calipers to seize. The vehicle was repaired; however, the failure recurred on the rear passenger's side while driving. The vehicle was taken to the dealer, where it was diagnosed with electric parking brake circuitry failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 62,000.
2024-07-18
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-06-01
- VIN: 1GT49REYXLF
- Components: UNKNOWN OR OTHER
- Summary: Well, we ended up having a problem with our transmission in our 2020 truck. I am the wife and I was driving down the highway and all of a sudden the truck started bucking and went down to 35 mph. I was in a middle lane on the highway when this happened which Was very scary! Then I was stranded along side the highway until I could get help. Here we found that our transmission went out already only after four years, which is crazy. Very crazy! We bought this truck because we were told with the weight of this truck and all that it would pull out 42 foot fifth wheel we have. So of course we did use this truck to pull our trailer and now four years later we have been without a truck because we cannot even find a transmission with our transmission code of OMEF. Now today we found a possibility which is going to cost $7000 which is Love Ludacris! We buy a $65,000 truck just for years ago and now had to put $7000 out for a transmission. Is there anything we can do to rectify this situation??
2024-06-21
STRUCTURE PROBLEM
- Date Of Incident: 2024-05-14
- VIN: 1GT49RE76LF
- Components: STRUCTURE
- Summary: The contact owns a 2020 GMC Sierra 2500. The contact stated that when the vehicle was parked, the contact's husband noticed that rainwater had entered the rear interior of the vehicle. The contact stated that the rainwater had entered through the rear sliding window. In addition, the contact stated that the aluminum casing around the rear window had fractured. The contact stated that due to the failure, the interior of the vehicle had a moldy odor. The vehicle was taken to the dealer where it was diagnosed with a fractured window frame. The contact was informed that the rear window and frame needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was informed that the repair would not be covered under warranty. The failure mileage was approximately 69,000.
2024-06-17
FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2021-11-15
- VIN: 1GT49PEY1LF
- Components: FORWARD COLLISION AVOIDANCE
- Summary: The contact owns a 2020 GMC Sierra 2500. The contact stated while driving 60 MPH, the vehicle independently slowed and dramatically decelerated. The vehicle returned to normal functionality, but the failure became a regular occurrence. The contact stated that when the failure occurred, the gear shifter position indicator light flashed, and once the vehicle returned to normal functionality, the light remained solid. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the Forward Collision Avoidance warning sensor. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 102,000.
2024-03-29
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2024-03-28
- VIN: 1GT19REYXLF
- Components: SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
- Summary: My vehicle inadvertently locks the rear tires at highway speeds and then releases and drives. In some instances it may brake several times causing the tires to burn rubber for a short distance causing rear traffic to either swerve to avoid rear ending me and in a couple instances causes the rear following traffic to abruptly change lanes to avoid rear ending me
2024-03-01
ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2021-04-03
- VIN: 1GT49NE74LF
- Components: ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
- Summary: Tailgate fell down when I had a trailer hooked up. I was parked, then backed up the trailer. Tailgate came down on the jack and scratched the tailgate. There is a recall on some trucks but mine says no recall. Sounds like same issue.
2023-12-15
TIRES PROBLEM
- Date Of Incident: 2023-12-03
- VIN: 1GT49REY5LF
- Components: TIRES
- Summary: I was travelling south bound on the highway at 70 mph when out of no where the left rear tire failed. The tread peeled back like an alligator skin and tore apart the side of my truck and caused me to fishtail all over the highway. I was able to avoid colliding with other vehicles on the road and miraculously made it to the shoulder of the highway. The tire is a Goodyear Wrangler TrailRunner AT in a size LT275/65/R20. I still have the remaining parts of the tire. My vehicle is still under manufacturer warranty, but the GMC dealer turned me away and told me I had to deal with Goodyear directly. I reached out to Goodyear to file a claim for the tire failure and damages related to it. They have been ignoring me for over a week, so I have filed a claim with my insurance company to handle the damages. I'm currently waiting to get my truck into the shop for repairs. There were no indications of any issues with the tire. I had them rotated as recommended by the manufacturer and kept the tire pressure at the recommended levels through the dealer when my vehicle was serviced. The TPMS light came on as soon as the tire failed and lost pressure showing the vehicle tire pressure monitoring system was working properly when the tire failed.
2023-11-22
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2023-10-27
- VIN: 1GT49PEY5LF
- Components: UNKNOWN OR OTHER
- Summary: The rear window of my 2020 GMC Sierra developed major water leaks across the entire window in 2021. GM has documented this issue with a service bulletin and the dealership has documented their resolution to the first repair under warranty. GM knows of this manufacturing issue and continued to install a faulty back window. Not only did the back window leak large amounts of water into the cab causing a potential dangerous mold issue, the security and integrity of the back window breaking or falling onto rear passengers is a major safety hazard. The integrity of the back window falling out into traffic is another safety hazard to consider. GM issued a service bulletin for leaking back windows for their Sierra trucks due to the known problems. GM has documented their problem and remedied a quick inexpensive solution. Many other GM Sierra truck owners have documented their issues and frustration with GM, and the BBB. GM has invested this issue and found the rear window plastic frame was installed or will develop stress cracked in the frame. GM’s remedy is to use a silicon window caulk and apply the silicon between the outside top section of the glass to the cab. This did not address the safety aspect of the situation. It only delayed the issue temporarily until vehicle owners were out of warranty. GM’s solution usually only last for one or two years before the issue develops again. After GM and the dearship siliconed the rear window per the service bulletin in 2021, my vehicle once again developed the same leak as before. The dealer ship once again inspected the rear window, but this time told me the issue and replaced the entire rear window because of the “stress cracks”. It’s amazing that GM wants to replace the rear window at the customer’s expense since I am out of warranty. It preposterous that GM knew of this safety issue and created a temporary correction that would last a short time until vehicle owners are out of warranty and stick them with a bill.
2023-09-29
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2023-05-01
- VIN: 1GT49REY3LF
- Components: UNKNOWN OR OTHER
- Summary: Rear sliding window leak and has saturated seat and carpet causing an unhealthy environment. Spoke with dealer and was told it is a design flaw and repairs are not covered under extended warranty. I was also told it is only a temporary fix and “ leak will reoccur”. I only realized of the problem when soap residue was seen on the inside of the widow. Dealer gave estimate of repair.
2023-08-29
ENGINE PROBLEM
- Date Of Incident: 2023-08-22
- VIN: 1GT49PEY5LF
- Components: ENGINE
- Summary: Low coolant light keeps coming on and dealership checks and confirms coolant is not low. The end result is the sensor In the resivor is bad and requires the entire tank to be replaced rather than just the sensor
2023-06-29
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2023-04-28
- VIN: 1GT49RE71LF
- Components: UNKNOWN OR OTHER
- Summary: When towing a trailer a notice to service trailer brakes comes on and the trailer brakes are disabled
2023-03-14
ENGINE PROBLEM
- Date Of Incident: 2023-03-06
- VIN: 1GT49PEY3LF
- Components: ENGINE
- Summary: Check engine came on Sunday morning the code that through was P0 526 u062F. After calling the dealer and setting maintenance to be done one day later, the truck broke down while driving on the side of the road. The dealer is saying that the belt came off and the tensioner locked up doing damage to the fan clutch and connector. The case, because the code that ran is saying that the belt wasn’t going the speed that it was supposed to because the tensioner failed. The vehicle only has 55,000 miles on it.
2023-01-03
POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL PROBLEM
- Date Of Incident: 2022-03-10
- VIN: 1GT49PEY4LF
- Components: POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
- Summary: There is an issue that is causing the batteries to die. This in return causes the Vehicle to go into Limp home mode with no warning. The "issue" was supposed to be resolved by the Dealer in March 2022. The resolution was that one battery was bad. The vehicle is equipped with two batteries. Each of which is sufficient to run the vehicle. A single battery failure should not have caused the truck to have a power limitation. Furthermore the issue was not resolved and General Motors and the Local dealership refuse to continue to work on the issue. This is even after filling complaints with BBB. As of November 2022 the issue has cause both batteries to go bad. The dealer has refused to work on the vehicle and it has been out of service for more than 30 days. Secondary issue. The dealer has refused to work on the vehicle but computer is locked by GM so that only GM equipment can see full scope of codes. This means I can not have third parties work on the vehicle. This is can get the vehicle stuck in areas where there is not GM facilities and GM will not provide any assistance as it is not under warranty. This has also prevented me from finding the actual resolution to the problem.
2022-12-23
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2022-12-23
- VIN: 1GT49REY9LF
- Components: UNKNOWN OR OTHER
- Summary: 1. The Engine Block heater sparked and created a small flash underneath the truck. It can be inspected whenever you would like. 2. Electric spark/fire 3. The problem has not been reproduced nor inspected by the dealer. I would not dare to plug it back in. 4. There were not any warning messages. It happened the first time the engine block heater was plugged in. February of 2022.
2022-08-04
TIRES PROBLEM
- Date Of Incident: 2022-06-28
- VIN: 1GT49REYXLF
- Components: TIRES
- Summary: The contact owns a 2020 GMC Sierra 2500 equipped with Goodyear Tires, Tire Line: Wrangler Trail Runner, Tire Size: LT275/65/R20, DOT Number: PJ0TJB1V 2319. The contact stated that within a three-day period while hauling a camper on a road trip, all four tires experienced a failure. The contact indicated that the first failure occurred while driving approximately 60 MPH; the rear driver’s side tire experienced a blowout. During the failure, the driver’s side rear quarter panel was severely damaged. The contact stated that later on while driving at an undisclosed speed, the rear passenger’s side tire experienced a similar blowout causing damage to the passenger’s side rear quarter panel. Additionally, on another occasion while driving approximately 50 MPH on the same road trip, the front passenger’s side tire experienced tread separation. While at the service center the mechanic discovered that the front driver’s side tire had also experienced partial tread separation. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 25,400.
2022-06-02
ENGINE PROBLEM
- Date Of Incident: 2022-05-25
- VIN: 1GT49PEY8LF
- Components: ENGINE
- Summary: I took my vehicle into the local dealership two weeks ago for the DPF emissions voluntary recall. Prior to the service I was getting 16.6 mpg for the 42000 miles on my truck. After the service, for the ~200 miles driven on same route and conditions commuting to and from work I have only been able to achieve ~13 mpg. There has been no other changes to my vehicle or operating conditions. When I took the vehicle in the advisor mentioned that it may take awhile for the service because “we have to download the update wirelessly.” While researching this issue the recall document specifically warns against wireless download of the update. I am not sure if this may be the result of not following the correct process or not and I am headed back to the dealer today. I also found several others posting on the diesel forums about similar significant loss of mpg after the update. Losing almost 25% fuel efficiency after the update is unacceptable and reflects the my previous experience of efficiency loss during an actual regeneration cycle prior to the update. The vehicle is acting as if it is running in a constant regeneration cycle. Unsure if this may lead to dangerous driving condition due to excessive stress and wear on the affected parts and engine.
2022-03-20
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE PROBLEM
- Date Of Incident: 2022-01-31
- VIN: 1GT49REYXLF
- Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
- Summary: DEF system failed. Wire harness burned out. Tank failure. Truck went into limp mode. I personally know 3 others with the same issue.
2022-03-15
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2022-02-09
- VIN: 1GT49PEY4LF
- Components: FUEL/PROPULSION SYSTEM
- Summary: DEF tank system failure. Vehicle is under warranty, 18 months old, (purchased 08/20) with 20,000 miles. 6 WEEKS AGO I took to dealer who informed me that there are no DEF tanks available and don't know when they will be available. This is a hazard: if I am on a trip and the system shuts off I could be stranded anywhere with the reduced speed that the DEF system creates. If this system is designed to shut off (with warning) there should be ample supplies at all GMC dealers for repair. If there aren't ample supplies the system should NOT shut the truck down. THIS IS A SAFETY HAZARD THAT IS PREVENTABLE!
2022-03-11
ELECTRICAL SYSTEM,SERVICE BRAKES PROBLEM
- Date Of Incident: 2022-02-05
- VIN: 1GT49REY1LF
- Components: ELECTRICAL SYSTEM,SERVICE BRAKES
- Summary: Service Trailer Brake System Alert constantly going off
2022-02-25
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2022-02-02
- VIN: 1GT49PEY4LF
- Components: UNKNOWN OR OTHER
- Summary: DEF Emission system failure. Total component breakdown requiring replacement. Parts unavailable.
2022-01-23
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE PROBLEM
- Date Of Incident: 2022-01-22
- VIN: 1GT49REY5LF
- Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
- Summary: Truck has had multiple issues related to the electrical system and truck modules. It is my opinion that these are all related to voltage issues or module problems. i have had multiple infotainment issues with delays loading, freezing up etc. dealer has ran updates and checks with nothing found. In October around $35k miles the truck Radio would not work if i used the push button start. if i shut the truck off opened the door and let everything reset i could push the start button in the truck and the radio would work majority of the time. The next day i went out to a completely dead truck. I talked to my service department at the local dealer and they said i would need to bring it in but suggested i disconnect the batteries and recharge the batteries. after doing so everything started working correctly. it fixed my radio problem and never went dead again. since then i have experienced popping noises through the speakers when playing music occasionally. over the last few weeks i noticed the engine does not attempt to increase cold idle speed until i press the brake to put it in gear. January 22nd i hit the autostart button and it did not work. i started the truck and it had CEL, Traction control, park brake and wrench, lights on with service emissions, and power reduced messages displayed. Truck is running odd. codes present are (ENGINE GMLAN)P0118 - engine coolant temp circuit high voltage, (BRAKES GMLAN_ABS) U0401- invalid data from engine control module, P0562- system voltage low, (HVAC CONTROLS GMLAN_HVAC) B1325 - . control module power circuit. Truck is starting and charging fine. No connection issues at batteries. There are many TSB's and many complaints regarding similar issues. common brake and emissions faults with minor differences. Module failures, communication faults, and or electrical faults are likely causing all of these similar issues. they need to be categorized as the same failure group which will show GM has a bigger issue.
2021-12-17
FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2021-12-01
- VIN: 1GT49PEY4LF
- Components: FORWARD COLLISION AVOIDANCE
- Summary: Was driving truck down driveway at about 5km per hour and the parking brake automatically engage bringing the vehicle to a sudden and unexpected hard stop. Brought to dealership, then said they cannot duplicate the problem and therefore there is no action to be taken.
2021-12-17
VEHICLE SPEED CONTROL PROBLEM
- Date Of Incident: 2021-12-08
- VIN: 1GT49PEY4LF
- Components: VEHICLE SPEED CONTROL
- Summary: While driving Truck was setting Cruise Control at approx 100km/hr. The cruise would set but at approx 70km/hr. Tried to set multiple time throughout the trip but no change. Recorded video and sent to dealer. They brought truck in to check it out, but said that since they can't duplicate the problem they cannot diagnose it. This has happened multiple times and have recorded video each time. Again dealer said they can't do anything unless they see it themselves.
2021-06-17
STEERING,SERVICE BRAKES PROBLEM
- Date Of Incident: 2021-06-17
- VIN: 1GT49REYXLF
- Components: STEERING,SERVICE BRAKES
- Summary: While driving my 2020 GMC 2500 Denali with the Duramax Diesel engine, the power assist for the steering and brakes failed without any warning. This made the truck nearly impossible to steer and stop. Luckily, I was able to avoid a collision and get the truck stopped in a safe location. The truck is currently being towed to Rivard GMC in Tampa, Fl. Doing an internet search, I found this problem has happened to others as well. Please ask GM to rectify this extremely dangerous defect.
2020 Gmc Sierra 2500 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 7 recalls for different components of the 2020 Gmc Sierra 2500.
2024-02-01
- Manufacturer: General Motors, LLC
- Components: LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
- Summary: General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
- Consequence: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
- Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
2021-07-29
- Manufacturer: General Motors, LLC
- Components: TIRES:TEMPORARY/EMERGENCY SPARE TIRE
- Summary: General Motors, LLC. (GM) is recalling certain 2020-2021 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with a 17" spare tire (RPO ZHQ or ZXT) and either the 20" accessory road tire (RPO REM) or the 18" accessory road tire (RPO Q2V). Operating the spare tire with other 20" or 18" tires can prevent the Anti-Lock Braking System (ABS) from engaging.
- Consequence: An ABS system that cannot control the rear wheels independently increases the risk of a crash.
- Remedy: Dealers will provide the appropriate spare tire and apply a new spare tire information label, free of charge. Owner notification letters were mailed on October 18, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; GMC customer service at 1-800-462-8782. GM's number for this recall is N212329780.
2020-12-17
- Manufacturer: General Motors, LLC
- Components: SEAT BELTS
- Summary: General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
- Consequence: If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.
- Remedy: GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202314670.
2020-07-30
- Manufacturer: General Motors LLC
- Components: AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
- Summary: General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.
- Consequence: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
- Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is N202305380.
2020-06-04
- Manufacturer: General Motors LLC
- Components: STRUCTURE:BODY:HOOD
- Summary: General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142. Some of the vehicles in 20V-324 were not part of Recall 20V-142 but received defect parts during another service (typically during collision repair). The hood-latch striker wires on replacement hoods installed for Safety Recall 20V-142 may not have been heat-treated properly, possibly causing them to fracture.
- Consequence: If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.
- Remedy: GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202306490.
2020-03-12
- Manufacturer: General Motors LLC
- Components: LATCHES/LOCKS/LINKAGES:HOOD:LATCH
- Summary: General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The hood-latch striker wires may not have been heat-treated properly, possibly causing them to fracture.
- Consequence: If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.
- Remedy: GM will notify owners, and dealers will replace the hood assembly, free of charge. The recall began April 13, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192284960.
2019-11-14
- Manufacturer: General Motors LLC
- Components: SEAT BELTS:PRETENSIONER
- Summary: General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
- Consequence: A vehicle fire could result if materials ignite inside the vehicle.
- Remedy: GM will notify owners, and dealers will close off the opening in the pretensioner bracket, free of charge. The recall began December 13, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192270600.
Additional sources
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