Ford Explorer 2002 problems
The Ford Explorer is a range of SUVs manufactured by Ford Motor Company since the 1991 model year. As the first four-door SUV produced by Ford, the Explorer was introduced as a replacement for the two-door Bronco II. Within the current Ford SUV range in North America, the Explorer is slotted between the Ford Edge and Ford Expedition. As with the Ford Ranger, the Explorer derives its name from a trim package previously offered on the Ford F-Series pickup trucks.
The Explorer has been offered in multiple chassis and powertrain layouts. The first two generations were directly derived from the Ford Ranger, switching to a model-specific chassis for the third and fourth generations. The fifth generation was repackaged as a crossover SUV, adopting a variant of the Ford Taurus chassis architecture.
Alongside the five-door Explorer wagon, a three-door Explorer wagon was offered from 1991 to 2003, officially referred to as the Explorer Sport after 1999, serving as the direct replacement of the Bronco II; the 2001–2010 Ford Explorer Sport Trac was a crew-cab pickup derived from the model line. For police use, the Ford Police Interceptor Utility has been derived from the fifth and sixth-generation Explorer to replace the Ford Crown Victoria Police Interceptor (and the later Taurus-based Police Interceptor Sedan). Through rebranding, Mazda, Mercury, and Lincoln have sold versions of the Explorer; Lincoln currently markets the sixth-generation model line as the Lincoln Aviator.
For the North American market, the first four generations of the Explorer were produced by Ford at its Louisville Assembly Plant (Louisville, Kentucky) and at its now-closed St. Louis Assembly Plant (Hazelwood, Missouri); the model line is currently produced at Chicago Assembly Plant (Chicago, Illinois).
In 2020, CNBC reported the Ford Explorer range as the best-selling SUV of all time in America.
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Common Ford Explorer 2002 problems
The 2002 Ford Explorer has been reported to have a multitude of problems, with engine malfunctions being one of the most significant issues. The SUV's timing chain tensioner has been the subject of 39 NHTSA reports, with 25 of those resulting in complete engine failure. This has led to random stalls, squealing noises, and even acceleration when braking. Additionally, 9 owners have reported experiencing full acceleration while attempting to brake, with some ultimately crashing due to this dangerous fault.
Window problems are another common issue with the 2002 Ford Explorer. Power windows have been reported to stop working, with 87 complaints specifically related to this issue. The rear liftgate window has been known to explode, with 81 complaints citing this problem. Owners have often found that the 2002 Explorer's rear window does not stay up and may even fall out in some instances. Leakage has also been prevalent for the windshield fluid and through the SUV's Moonroof.
Transmission issues are another major concern with the 2002 Ford Explorer. Reports include hard shifts, unintended acceleration, lurching, sudden loss of power, and grinding. Despite Ford's claims that the 2002 Explorer would provide 200,000 miles of joyful driving, reports show that, on average, this SUV's lifespan cuts short at 80,000 miles. Transmission slips, rattling noises, inability to shift gears, and leaking transmission fluid have been common complaints.
Electrical faults have also plagued the 2002 Ford Explorer. NHTSA complaints have found that owners have experienced the SUV's anti-theft preventing the engine from starting, airbags randomly deploying, and stuck computer messages. Over time, the Explorer's power windows have been known to stop working, and in 7 cases, the rear window has fallen out.
The 2002 Ford Explorer's hoods have been known to corrode easily, especially in rust belt states where salt is used to clear ice from roads.
In summary, the 2002 Ford Explorer has been plagued with engine malfunctions, window problems, transmission issues, and electrical faults. These problems have led to a reputation for unreliability, with the 2002 Explorer ranking No. 1 on Car Complaints' list of The Worst Vehicles.
Ford Explorer 2002 car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Ford Explorer problems, we found that the most common problems with these 2023 model year vehicles are:
- Power train problems
- Structure problems
- Suspension problems
- Engine and engine cooling problems
- Vehicle speed control problems
The graph below shows statistics for all Ford Explorer 2002 vehicle components and the number of complaints received.
Latest 25 complaints Ford Explorer 2002
The NHTSA has received 3618 complaints about various vehicle components related to the Ford Explorer 2002. Below are the 25 most recent complaints reported for Ford Explorer 2002 vehicles.
2024-06-14
AIR BAGS PROBLEM
- Date Of Incident: 2024-06-14
- VIN: 1FMYU60E02U
- Components: AIR BAGS
- Summary: The contact owns a 2002 Ford Explorer. The contact stated that while her fiancé was driving 45 MPH, the driver’s side and passenger’s side air bags inadvertently deployed without an impact or a crash, causing the contact’s fiancé to swerve and drive down into a ditch. No warning lights were illuminated. The front bumper, windshield, and passenger’s side taillight were cracked. No injuries were sustained. A Police report was not filed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 118,583.
2023-11-30
ENGINE PROBLEM
- Date Of Incident: 2023-11-23
- VIN: 1FMZU74W42Z
- Components: ENGINE
- Summary: The contact owns a 2002 Ford Explorer. The contact stated while driving 45 MPH, the vehicle shut off. The contact was able to coast off the freeway. There were no warning lights illuminated. The contact called an independent mechanic, but the mechanic declined to service the vehicle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified about the failure and opened a case. The approximate failure mileage was 88,000.
2023-07-31
VEHICLE SPEED CONTROL PROBLEM
- Date Of Incident: 2023-06-01
- VIN: 1FMZU77E32U
- Components: VEHICLE SPEED CONTROL
- Summary: The contact owns a 2002 Ford Explorer Sport Trac. The contact stated that after parking the vehicle, the following day it was discovered that the cruise control switch located on the steering wheel had overheated and melted. The cause of the failure was not yet determined. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in NHTSA Campaign Number: 09V399000 (Vehicle Speed Control). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 120,000.
2022-09-09
STEERING,ENGINE PROBLEM
- Date Of Incident: 2022-03-01
- VIN: 1FMZU62EX2Z
- Components: STEERING,ENGINE
- Summary: The contact owns a 2002 Ford Explorer. The contact stated that the steering wheel intermittently seized while driving at various speeds without warning. After finding a replacement part at a salvage yard, the contact had the steering wheel replaced by an independent mechanic; however, the failure persisted. The contact also stated that an abnormal ticking noise was coming from the engine with the ABS warning light illuminated. The vehicle was taken back to the same independent mechanic and the contact was informed that the engine needed to be replaced. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
2022-07-08
LATCHES/LOCKS/LINKAGES PROBLEM
- Date Of Incident: 2022-07-06
- VIN: 1FMZU73E92Z
- Components: LATCHES/LOCKS/LINKAGES
- Summary: The contact owns a 2002 Ford Explorer. The contact stated that while driving 55 MPH, the hood latch independently released, causing the hood to strike the windshield. The contact was able to get to the side of the roadway and closed the hood. The contact had not taken the vehicle to a dealer. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 137,000.
2022-06-14
POWER TRAIN PROBLEM
- Date Of Incident: 2022-06-14
- VIN: 1fmdu75w12z
- Components: POWER TRAIN
- Summary: Overdrive light flashes after driving a little bit hard shifting doesn't shift into overdrive 4x4 lights indicate that it's working when the buttons are pushed but doesn't go into 4x4
2022-03-30
VEHICLE SPEED CONTROL PROBLEM
- Date Of Incident: 2022-03-29
- VIN: 1FMZU64E32Z
- Components: VEHICLE SPEED CONTROL
- Summary: The contact owns a 2002 Ford Explorer. The contact stated while entering the highway at approximately 45 MPH and accelerating to overtake the next vehicle, the accelerator pedal went to the floorboard however, the vehicle did not respond. The contact was able to pull over safely off the highway. There were no warning lights on the instrument panel. The contact stated that the failure was related to NHTSA Campaign Number: 00V422000 (Vehicle Speed Control). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but did not assist. The approximate failure mileage was 115,000.
2021-06-22
AIR BAGS PROBLEM
- Date Of Incident: 2021-06-22
- VIN: 1fmzu72e62u
- Components: AIR BAGS
- Summary: The light form air bad juts got on when I was driving
2021-04-19
AIR BAGS PROBLEM
- Date Of Incident: 2021-04-16
- VIN: 1FMZU72E62U
- Components: AIR BAGS
- Summary: I WAS ON MOTION WHEN THE AIR BAG LIGHT TURN ON BUT I WENT TO CHECK AND THEY SAY I HAVE TO TAKE TO THE DEALER TO REPAIR
2021-02-25
POWER TRAIN PROBLEM
- Date Of Incident: 2021-02-13
- VIN: 1FMDU73W92Z
- Components: POWER TRAIN
- Summary: TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION EXPERIENCED HARD SHIFTING WITH A CLUNKING NOISE PRESENT COMING FROM THE TRANSMISSION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION GEAR RATIO WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER JACOB GEORGE FORD LOCATED AT 125 SPRING ST, HOUTZDALE, PA 16651 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
2020-12-11
TIRES PROBLEM
- Date Of Incident: 2020-12-10
- Components: TIRES
- Summary: TL* THE CONTACT STATED THE WHEN DRIVING A 2002 FORD EXPLORER AT APPROXIMATELY 20 MPH, EQUIPPED WITH COOPER TIRE, TIRE LINE SOLARIS AS, TIRE SIZE 225-70-R16, DOT INFORMATION WAS NOT AVAILABLE. THE FRONT PASSENGER TIRE WALL BLEW AND THE TIRE SEPARATED FROM THE RIM. THE VEHICLE WAS TOWED TO A MECHANIC. THE VEHICLE VIN, MILEAGE, INFORMATION WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED.
2020-11-27
POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL PROBLEM
- Date Of Incident: 2020-10-01
- VIN: 1FMZU73E72Z
- Components: POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
- Summary: THE ISSUES THAT I'M HAVING IS THE EXHILARATION (PICKING UP SPEED) ON A PUBLIC STREET AS WELL AS IN THE EXPRESSWAY IT HESITATES TO DO SO. WHEN THE VEHICLE IS PARKED AND I GO TO SWITCH GEARS IT DOES NOT WANT TO SWITCH. THE GAUGE INDICATOR COMES ON AND THE GAS IDLE BE STUCK ON EMPTY WHEN IT HAS A FULL TANK OF GAS. WHILE THE VEHICLE IS IN MOTION THE RADIO VOLUME GOES UP AND DOWN ON ITS OWN. AND THE VEHICLE DID NOT WANT TO START FOR ME ONE DAY THE VERY NEXT DAY IT STARTED RIGHT ON UP (LIKE IT WANT TO START BUT DIDN'T CATCH). ALL OF THIS STARTED HAPPENING AT THE BEGINNING OF OCTOBER 2020
2020-09-08
STRUCTURE PROBLEM
- Date Of Incident: 2020-09-06
- Number Of Injuries: 1
- VIN: 1FMYU60E72U
- Components: STRUCTURE
- Summary: TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE OPENING THE REAL LIFT GATE, THE REAR LIFT GATE GLASS WINDOW SUDDENLY SHATTERED. DURING THE INCIDENT, THE PERSON SUSTAINED A FACIAL LACERATION WHICH REQUIRED MEDICAL TREATMENT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (FUTURE FORD LOCATED AT 650 AUTOMALL DR, ROSEVILLE, CA 95661) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 184,000.
2020-07-07
TIRES PROBLEM
- Date Of Incident: 2020-07-04
- VIN: 1FMZU77EX2U
- Components: TIRES
- Summary: I WAS DRIVING ON I-65 SOUTH BOUND ON I-65 IN GOODLETTESVILLE, TENNESSEE WHEN MY LEFT REAR TIRE BLEW OUT. THE TIRE HAD PLENTY OF TREAD LEFT AND APPARENTLY THE STEEL BELTS CAME APART AND BLUE OUTWARD.
2020-05-25
ELECTRICAL SYSTEM,STRUCTURE PROBLEM
- Date Of Incident: 2020-05-25
- VIN: 1FMDU73W52U
- Components: ELECTRICAL SYSTEM,STRUCTURE
- Summary: SUMMER,SPRING WEATHER, ALL FOUR, CLEAR, GLASS WINDOWS DO NOT SLIDE UP OR DOWN THROUGH ITS' POWER BUTTON, ELECTRONICALLY.
2020-04-11
SUSPENSION,EXTERIOR LIGHTING,SEATS PROBLEM
- Date Of Incident: 2020-03-12
- VIN: 1FMZU63KX2U
- Components: SUSPENSION,EXTERIOR LIGHTING,SEATS
- Summary: MAKES A RATTLING NOISE WHEN A BUMP IS HIT DRIVER SIDE SEAT STOP WORKING
2020-03-09
STEERING,SUSPENSION,EXTERIOR LIGHTING PROBLEM
- Date Of Incident: 2020-03-02
- VIN: 1FMYU60E42U
- Components: STEERING,SUSPENSION,EXTERIOR LIGHTING
- Summary: THE CAR ALWAYS FEELS LIKE IS ABOUT TO JUMP OFF THE ROAD OR THE LANE IM IN WHENEVER I DRIVE OVER ANY ROUGH ROAD OR POT HOLES. %ģ
2020-02-18
WHEELS,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2019-01-12
- VIN: 1FMZU73E82U
- Components: WHEELS,FUEL/PROPULSION SYSTEM
- Summary: I HAD HAD THIS 2018 JEEP RENEGADE NOT EVEN 2.5 MONTHS AND IT NEEDED AN OIL CHANGE AND THE TIRES WERE COMPLETELY WORN OUT THEY WERE EVERY ONE SLICK AS COULD GET AND DANGEROUS. I CALLED THE DEALER BECAUSE THE TIRES WENT BAD AND I HADN'T HAD THE FIRST 50K MILES ON IT YET AND THEY DID NOTHING. CALLED THE TIRE COMPANY THEY DID NOTHING. SO I REPLACED THEM AND ANOTHER ALMOST 3 MONTHS GO BY AND THE TIRES ARE COMPLETELY WORN OUT AND SLICK AGAIN. THIS HAS REPEATEDLY HAPPENED EVERY 2-3 MONTHS TO WHERE THEY ARE SO DANGEROUS YOU EITHER DRIVE 30 MPH OR GET THEM CHANGED. 3 TIMES I'VE REPLACED THE TIRES AND AND THE OIL GOES SO FAST. AND NOW I AM STUCK WITH THIS VEHICLE I DON'T FEEL SAFE IN. I SHOULDN'T HAVE TO PAY THESE PRICES FOR A 30K VEHICLE THAT'S NOT WORTH 10K.
2020-01-20
ELECTRICAL SYSTEM,ENGINE PROBLEM
- Date Of Incident: 2019-05-28
- VIN: 1FMZU72E92U
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: WAS DRIVING ON HWY AND MY VEHICLE JUST SHUT DOWN AS I WAS TURNING OFF THE MAIN ROAD, LOST ALL CONTROL OF STEERING. WHEN I RAISED THE HOOD I SAW MY RADIATOR SMOKING AND ALL OF A SUDDEN IT POPPED. HAD TO HAVE IT TOWED IN TO THE SHOP AND WAS TOLD THAT THE RADIATOR HAD EXPLODED AND THE ENGINE SEIZED UP! HOW COULD THIS HAPPEN? I NEVER EVEN HAD IT TO OVER HEAT OR THE LIGHT NEVER EVEN ALERTED ME. JUST BLEW UP AND LEFT ME STRANDED. I WAS TOLD AFTER THE FACT THAT THERE IS A RECALL ON THE RADIATOR! *TR
2020-01-17
POWER TRAIN,ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2019-01-01
- VIN: 1FMZU73W62Z
- Components: POWER TRAIN,ELECTRICAL SYSTEM
- Summary: TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE TRANSMISSION INDEPENDENTLY SWITCHED TO 4 WHEEL DRIVE AND THE VEHICLE STALLED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSFER CASING AND IGNITION COILS NEEDED TO BE REPLACED. THE IGNITION COIL WAS REPLACED AND THE TRANSFER CASING WAS REPAIRED HOWEVER THE FAILURE RECURRED. AN UNKNOWN DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 80,000.
2019-11-06
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE PROBLEM
- Date Of Incident: 2018-10-25
- VIN: 1FMCU60E12U
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
- Summary: THE RADIATOR STARTED GOING OUT ON ME. I HAD TO FIX IT TWICE. THE BREAKES I KEEP HAVING THE CONTINUED FIXING THEM EVERY 4 MONTHS. RECENTLY OCTOBER 25, 2019 IT STARTED SMELLING LIKE BURNT RUBBER CAME THRU THE AIR VENTS. THINGS WITH THE ELECTRICITY OE A SHORTAGE. WITH THE TIRES THEY PUT WRONG TIRE SIZE. THEY TOLD ME TO SIGN AND GO BECAUSE THEY DIDN'T HAVE MY ACTUAL TIRE SIZE. ITS ALWAYS ON THE SMALLS STREETS AND ON FREEWAY OR. HIGHWAY IT SMELLS LIKE BURNT RUBBER. THE OWNER DIDN'T NOTIFY ME OR BOTHER TO TELL ME IT WAS ON RECALL ALREADY.
2019-10-30
SERVICE BRAKES PROBLEM
- Date Of Incident: 2019-10-30
- VIN: 1FMZU67E52U
- Components: SERVICE BRAKES
- Summary: IN THE MORNING OR WHENEVER DAMP MY FRONT BRAKES LOCK UP WHEN DRIVING, THEN STOPPING..
2019-10-27
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2019-01-22
- VIN: 1FMZU63E42U
- Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: I WAS DRIVING DOWN THE HIGHWAY I WENT TO MAKE A LEFT HAND TURN WHEN SMOKE STARTED COMING OUT OF THE GRILL, SO I PULLED OVER TO CHECK UNDER THE HOOD, SMOKE STARTED BOILING OUT FROM UNDER THE HOOD
2019-10-21
STRUCTURE PROBLEM
- Date Of Incident: 2019-10-16
- VIN: 1FMCU60E12U
- Components: STRUCTURE
- Summary: TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD AN ABNORMAL RATTLING NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE REAR DRIVER'S SIDE UPPER HINGE WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. PERRY FORD OF SANTA BARBARA (440 HITCHCOCK WAY, SANTA BARBARA, CA 93105, (805) 682-2411) WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V442000 (STRUCTURE). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 204,000.
2019-09-30
POWER TRAIN PROBLEM
- Date Of Incident: 2019-09-28
- VIN: 1FMDU65W32Z
- Components: POWER TRAIN
- Summary: THE CAR GETS STUCK IN PARK AND WILL NOT INTO REVERSE, NEUTRAL OR DRIVE. IT DOESN'T HAPPEN OFTEN BUT HAS BEEN HAPPENING AT INFREQUENT PERIODS SINCE 2007. IT'S A NUISANCE WHEN IT DOES HAPPEN BUT AFTER MULTIPLE ATTEMPTS, DEPRESSING THE BRAKE AND REPEATEDLY ATTEMPTING TO SHIFT; SHUTTING DOWN THE ENGINE AND RESTARTING AND REPEATING THE PROCESS; USUALLY DOES SHIFT INTO GEAR. THE LAST INCIDENT WAS MORE THAN 4 YEARS AGO. NOW SINCE SATURDAY, 9/28/19; CAN'T SHIFT OUT OF PARK. I NEVER REPORTED THE PROBLEM BECAUSE IT WAS ALWAYS RESOLVED AND I FORGOT TO REPORT IT TO THE DEALERSHIP BECAUSE I WAS ALWAYS IN A RUSH TO GET TO MY DESTINATION. MY CAR IS IN GOOD RUNNING CONDITION. ORIGINAL OWNER. 93964MI. ALWAYS SERVICED AT DEALERSHIP.
Ford Explorer 2002 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 10 recalls for different components of the Ford Explorer 2002.
2009-10-13
- Manufacturer: FORD MOTOR COMPANY
- Components: VEHICLE SPEED CONTROL
- Summary: FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
- Consequence: A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
- Remedy: FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
2009-05-11
- Manufacturer: DOPE, INC.
- Components: EXTERIOR LIGHTING:HEADLIGHTS
- Summary: DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
- Consequence: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
- Remedy: DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
2009-04-07
- Manufacturer: SABERSPORT
- Components: EXTERIOR LIGHTING
- Summary: SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
- Consequence: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
- Remedy: SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
2007-12-11
- Manufacturer: SAFELITE FULFILLMENT, INC.
- Components: VISIBILITY:GLASS, SIDE/REAR
- Summary: CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
- Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
- Remedy: SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
2006-05-24
- Manufacturer: CK MOTORSPORT, INC.
- Components: EXTERIOR LIGHTING
- Summary: CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
- Consequence: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
- Remedy: CK MOTORSPORT WILL NOTIFY OWNERS AND REPLACE THE NONCOMPLIANT LAMPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 1, 2006. OWNERS MAY CONTACT CK MOTORSPORT AT 1-909-610-7211.
2006-03-23
- Manufacturer: PRO-A MOTORS, INC.
- Components: EXTERIOR LIGHTING
- Summary: CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
- Consequence: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
- Remedy: PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
2004-09-13
- Manufacturer: FORD MOTOR COMPANY
- Components: STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
- Summary: ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK.
- Consequence: IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR.
- Remedy: DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3, 2002 THROUGH JUNE 23, 2003, THE DEALERS WILL ONLY REPLACE THE HINGES. THE RECALL BEGAN ON SEPTEMBER 30, 2004. A POSTCARD WAS SENT TO OWNERS ON DECEMBER 27, 2004, ADVISING THEM THAT PARTS ARE NOW AVAILABLE. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
2003-03-07
- Manufacturer: SOUTHERN COMFORT CONVERSIONS
- Components: STRUCTURE
- Summary: CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
- Consequence: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
- Remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
2001-05-24
- Manufacturer: FORD MOTOR COMPANY
- Components: TIRES:SIDEWALL
- Summary: VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE RIGHT SIDE TIRES MAY HAVE HORIZONTAL CUTS ON THE EDGE OF THE TREAD THAT COULD HAVE OCCURRED DURING VEHICLE ASSEMBLY.
- Consequence: OVER TIME, THE TIRE COULD FAIL, INCREASING THE RISK OF A CRASH.
- Remedy: DEALERS WILL INSPECT THE TIRES AND, IF ANY SLICES ARE FOUND, THE CUT TIRES WILL BE REPLACED. OWNER NOTIFICATION BEGAN JUNE 7, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
2001-04-10
- Manufacturer: FORD MOTOR COMPANY
- Components: VISIBILITY:GLASS, SIDE/REAR
- Summary: THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2002 FORD EXPLORER AND MERCURY MONTAINEER SPORT UTILITY VEHICLES. THE BRACKETS CONNECTING THE LEFT CYLINDERS TO EACH SIDE OF THE LIFTGATE GLASS COULD ROTATE OUT OF POSITION IF EITHER THE URETHANE BOND OR TORQUE ARE NOT SUFFICIENT.
- Consequence: ROTATION OF THE BRACKETS COULD POTENTIALLY CAUSE THE LIFT CYLINDERS TO DETACH FROM THE GLASS OR, IN SOME CASES, COULD POTENTIALLY CAUSE THE LIFTGATE GLASS TO BREAK. EITHER CONDITION IS MOST LIKELY TO OCCUR WHEN THE GLASS IS BEING CLOSED.
- Remedy: FORD DEALERS WILL INSPECT THE VEHICLES FOR THE POSITION OF BOTH THE LEFT AND RIGHT LIFTGATGE GLASS LIFT CYLINDER BRACKETS. IF THE BRACKETS ARE IN THE PROPER POSITION, THE BRACKET RETAINERS WILL BE TIGHTENED TO A HIGHER TORQUE. IN CASES WHERE THE BRACKET IS NOT PROPERLY POSITION, THE BRACKET MUST BE RE-ALIGNED.
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