2020 Ford Edge problems
The Ford Edge is a range of crossover SUVs manufactured by the Ford Motor Company. Introduced for the 2007 model year, the Edge is the first mid-size CUV marketed by Ford in North America; the model line is currently in its second generation. Deriving its name from a trim package of the Ford Ranger, the Ford Edge is positioned between the Ford Escape and the Ford Explorer within the Ford product line.
Sharing its underpinnings with the Ford Fusion sedan, Ford has also produced the model line as the Lincoln MKX (since 2019, the Lincoln Nautilus). The second generation is also marketed by Ford of Europe, positioned between the Kuga (Escape) and the Explorer PHEV.
All production of the first two generations of the Ford Edge is sourced from Ford of Canada at Oakville Assembly (Oakville, Ontario) alongside the Nautilus.
The third generation launched in 2023 is called the Edge L, and was first produced and sold exclusively in China.
Social links
Common 2020 Ford Edge problems
The 2020 Ford Edge has several common problems reported by owners, which include transmission hesitation, rodents eating soy-based wiring, and lunging forward with auto stop-start.
The most widespread complaint from 2020 Ford Edge owners is the transmission hesitating while changing gears.
Another problem reported by Ford Edge owners is rodents eating soy-based wiring.
Lunging forward with auto stop-start is another issue reported on some 2020 Ford Edge models in the first 1,500 miles.
While these problems are common, they are similar to those found in other midsize SUVs, and the repair costs are average.
In summary, the 2020 Ford Edge has common problems with the transmission hesitating while changing gears, rodents eating soy-based wiring, and lunging forward with auto stop-start. These issues are similar to those found in other midsize SUVs, and the repair costs are average. Ford has released software updates to improve the transmission's performance, and dealerships usually install them for free. Rodents eating soy-based wiring can be prevented by parking inside overnight or installing a strobe light if parking outside. Software updates to the safety system improve the performance of the auto stop-start function, and dealerships usually install these updates for free. The 2020 Ford Edge has three recalls, with the most serious one being for the rear drive unit, which may not have enough fluid, causing it to seize up and fail. Ford will add fluid to affected models for free.
What is the most common problem with Ford Edge?
Top Ford Edge Problems
- Power Booster. ...
- Transmission (Red) or Power Transfer Unit (PTU) (Brown) Fluid Leaks at Axle Area. ...
- Foam Seal Between Dash and Windshield Sliding Out. ...
- Clicking Noise from Wheel Area While Car is Moving. ...
- Poor Fitment of Headliner, Possible Rattle Around Sunroof area.
Are there any recalls on a 2020 Ford Edge?
Summary: Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
Why did Ford discontinue the Edge?
Ford has officially declared the retirement of the Edge after the 2023 model. This decision is due to Ford's commitment to electric vehicles. As part of its long-term vision, the company aims to focus more of its resources on EV production, and the Edge needs to fit that mold.
What are common problems with the 2020 Ford Escape?
Owner Reported Trouble Spots
- In-car Electronics. Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display. ...
- Exhaust. ...
- Brakes. ...
- Transmission Major. ...
- Transmission Minor. ...
- Climate System. ...
- Body Hardware. ...
- Noises And Leaks.
What are the issues with a 2020 Ford Edge?
What Common Problems Does the 2020 Ford Edge Have? Common problems found on the 2020 Ford Edge include the transmission hesitating while changing gears, rodents eating soy-based wiring, along with lunging forward with auto stop-start.
What is the most common problem with Ford Edge?
Top Ford Edge Problems
- Power Booster. ...
- Transmission (Red) or Power Transfer Unit (PTU) (Brown) Fluid Leaks at Axle Area. ...
- Foam Seal Between Dash and Windshield Sliding Out. ...
- Clicking Noise from Wheel Area While Car is Moving. ...
- Poor Fitment of Headliner, Possible Rattle Around Sunroof area.
Are there any recalls on a 2020 Ford Edge?
Summary: Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
Why is Ford discontinuing the Edge?
Ford has officially declared the retirement of the Edge after the 2023 model. This decision is due to Ford's commitment to electric vehicles. As part of its long-term vision, the company aims to focus more of its resources on EV production, and the Edge needs to fit that mold.
2020 Ford Edge car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Ford Edge problems, we found that the most common problems with these 2023 model year vehicles are:
- Power train problems
- Unknown or other problems
- Engine problems
- Forward collision avoidance problems
- Electrical system problems
The graph below shows statistics for all 2020 Ford Edge vehicle components and the number of complaints received.
Latest 25 complaints 2020 Ford Edge
The NHTSA has received 116 complaints about various vehicle components related to the 2020 Ford Edge. Below are the 25 most recent complaints reported for 2020 Ford Edge vehicles.
POWER TRAIN PROBLEM
- Date Of Incident: 2024-09-27
- VIN: 2FMPK3J91LB
- Components: POWER TRAIN
- Summary: Power Train has failed multiple times on this vehicle. It loses power on the highway, reverses when in drive, and does not shift down to make the vehicle slow to a safe speed. This puts me and others in danger because you can not predict that or when there will be a failure that hits a person or other car. This has been taken to a mechanic and confirmed as power train failure in a 4 year old, 100K mile car. Ford claims no recalls even though the same recall exists for other makes and models of the same kind with different VINS. Has thrown multiple codes.
POWER TRAIN PROBLEM
- Date Of Incident: 2024-10-23
- VIN: 2FMPK3J95LB
- Components: POWER TRAIN
- Summary: The contact owns a 2020 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle sputtered abnormally. There was no warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the torque converter had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the issue and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 86,000.
FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2024-10-03
- VIN: 2FMPK4K92LB
- Components: FORWARD COLLISION AVOIDANCE
- Summary: The Forward Collision Warning system became inoperative because of a failed electronic module. The dealership indicated that the self test ipma code u3009-49 test diagnostic called for the ipma replacement and programing. The failure of this component endangers pedestrians, other vehicles and passengers by failing to stop the vehicle when an imminent collision is about to occur. Given the 63,000 kilometres of this vehicle when the module failed, its expected life of 250,000 kilometres, the cost of replacing this component during its life, at more than 20% of the purchase price of the vehicle, is ridiculously high.
POWER TRAIN,AIR BAGS,FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2021-07-01
- VIN: 2FMPK4J91LB
- Components: POWER TRAIN,AIR BAGS,FORWARD COLLISION AVOIDANCE
- Summary: The contact owns a 2020 Ford Edge. The contact stated that after the dealer overfilled the engine oil during an oil change, there was smoke coming from the rear end of the vehicle while driving. The vehicle was taken back to the dealer, and the engine oil was changed a second time. The contact stated that after the dealer redid the oil change, the "Pre-Collision Assist Not Available" message displayed on the Ford App. Additionally, the vehicle lost motive power while driving. The "Power Train Malfunction" message was displayed, and the air bag warning light was illuminated. The vehicle was then taken to Ken Garff Ford Ft. Collins (4809 S College Ave, Fort Collins, CO 80525); where the battery was replaced; however, the failure persisted. Ken Garff Ford Ft. Collins was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.
STEERING,FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2024-09-24
- VIN: 2FMPK4J91LB
- Components: STEERING,FORWARD COLLISION AVOIDANCE
- Summary: Forward collision warning stopped working which in turn caused the cruise control to not work. Then the PSCM (power steering control module) just went out all at once. Was driving and it showed warning on the dash. I drove on and parked. When I went to start back, it started fine but couldn’t move steering wheel. I’m seeing this has been a problem with other owners and the same year model. Ford has done a recall on edge for years around 2020 but not that particular year. Gonna cost $2772.59 to fix at dealership. Always owned ford but very disappointed how this happened with very little warning at all. If it had locked up while I was driving it would have been a major accident.
POWER TRAIN PROBLEM
- Date Of Incident: 2023-09-26
- VIN: 2FMPK3J97LB
- Components: POWER TRAIN
- Summary: 2020 Ford Edge is Surging/Bucking/Jerking when you first take off at low speeds of 20mph or less. This ongoing issue could cause an accident to happen by the vehicle not getting to proper speeds as it should. Took my 2020 Ford Edge to my local Ford Dealer and they Updated the Software to the Transmission per TECHNICAL SERVICE BULLETIN 8F35 Transmission. At first it seemed better, but the Surging/Bucking/Jerking quickly came back. Took my Edge back to the Ford Dealership once again but they didn't do anything literally scratching their heads wondering themselves what's up with these Edges transmission.
SUSPENSION PROBLEM
- Date Of Incident: 2024-09-22
- VIN: 2FMPK4J98LB
- Components: SUSPENSION
- Summary: The contact owns a 2020 Ford Edge. The contact stated that while driving at an undisclosed speed and making a turn, the rear end of the vehicle was jerking back and forth. The contact stated that the struts, radiator, and rear differential had previously been replaced. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 69,521.
POWER TRAIN PROBLEM
- Date Of Incident: 2024-09-11
- VIN: 2FMPK3J91LB
- Components: POWER TRAIN
- Summary: The contact owns a 2020 Ford Edge. The contact stated while driving approximately 65 MPH, the vehicle was shaking and was losing motive power. The contact depressed the accelerator pedal and the RPM raised to 3,000 RPM but the vehicle failed to respond as needed. The contact stated that the check engine warning light and the "Wrench" symbol were illuminated. The contact pulled off the roadway and stopped. The contact stated that she was hearing an abnormal "clanking" sound underneath the vehicle. The contact turned off and restarted the vehicle and shifted into drive(D) and the vehicle made the abnormal clanking sound. The accelerator pedal was depressed; however, the vehicle was barely moving. The contact had the vehicle towed to the residence. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 21V011000 (Power Train). The failure mileage was approximately 75,000.
ENGINE PROBLEM
- Date Of Incident: 2024-08-21
- VIN: 2FMPK4J97LB
- Components: ENGINE
- Summary: Head gasket blew at 87, 000. Had complete head gasket replaced. less than 2000 mile with the new head gasket engine blew.
POWER TRAIN PROBLEM
- Date Of Incident: 2024-09-03
- VIN: 2FMPK4K92LB
- Components: POWER TRAIN
- Summary: Transmission assembly lost ability to operate in reverse. This happened while attempting to reverse in a public area. I had enough turn radius to get around an obstruction and drive home. While driving home, the vehicle shuttered under acceleration. There were intermittent delays in acceleration also. The vehicle would not reverse out of driveway the next day. Reverse camera engaged, but no movement. The vehicle the illuminated a message of “SHIFT SYS FAULT. Service Required”. I had the vehicle towed to a repair facility for inspection. The Master ASE certified technician found that the fluid smelled burned, but there was not excessive metal shavings in fluid. He determined that the transmission had an internal failure and recommended replacement of transmission. This transmission has 123,000 miles on it. Transmission fluid was manually drained and filled at 119,500 with the manufacturer’s recommended “MOTORCRAFT MERCON ULV AUTOMATIC TRANSMISSION FLUID #XT12QULV”. I am having the transmission replaced at a cost of $5000. I have owned this vehicle since 108,000 miles.
SEAT BELTS PROBLEM
- Date Of Incident: 2024-08-16
- VIN: 2FMPK4K93LB
- Components: SEAT BELTS
- Summary: The contact owns a 2020 Ford Edge. The contact stated that the front driver's side seat belt had failed to extend as needed. The contact stated that the seat belt required to be retracted and to be pulled continuously until it extended as needed. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 59,300.
POWER TRAIN PROBLEM
- Date Of Incident: 2024-07-01
- VIN: 2FMPK3G99LB
- Components: POWER TRAIN
- Summary: The torque converter is slipping mostly during speed up in lower gears as a shuddering experience. Not safe to pass during these hick-ups due to the hesitations. I had it in at Apple Ford in White Bear Lake, MN. where they found it in the diagnostic performance. No warning lamps. It first started at around 67 or 68K miles. 70k miles on it now.
POWER TRAIN PROBLEM
- Date Of Incident: 2024-07-20
- VIN: 2FMPK4J98LB
- Components: POWER TRAIN
- Summary: The contact owns a 2020 Ford Edge. The contact stated while driving at approximately 30 MPH, the vehicle jerked abnormally. There was no warning light illuminated. The failure occurred on several occasions. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 83,000.
POWER TRAIN PROBLEM
- Date Of Incident: 2024-08-03
- VIN: 2FMPK4J96LB
- Components: POWER TRAIN
- Summary: Ford created a terrible transmission and torque converter that has given countless people issuses including me. Unreliable Ford quality has created another vehicle that is not safe to drive without fear of losing power while driving. This vehicle feels like the transmission is going to break at any given time with 32000 miles.
POWER TRAIN PROBLEM
- Date Of Incident: 2023-11-10
- VIN: 2FMPK3K98LB
- Components: POWER TRAIN
- Summary: The contact owns a 2020 Ford Edge. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly jerked and hesitated. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that a replacement transmission was required. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 75,000.
POWER TRAIN,VEHICLE SPEED CONTROL PROBLEM
- Date Of Incident: 2024-06-04
- VIN: 2FMPK3G98LB
- Components: POWER TRAIN,VEHICLE SPEED CONTROL
- Summary: No warning lamps came on but while crossing after stopping at a stop sign the car was jerking and did not want to accelerate almost causing me to get hit by another car. This issue has been present since around 45k miles. I’m currently at 85k on odometer. This was the first time I realized how dangerous this can be. I followed all traffic laws and due to the sluggishness of acceleration due to the jerking I was nearly hit. I went to the dealership and they said it was the torque converter gone bad. The same issue that has been the cause of recall on almost every other model of the same year, the 2020 Ford Edge. This has been ongoing issue for Ford because my mother has a 2016 Ford Escape that was recalled for the torque converter. This is costing me a few thousand dollars to repair since they haven’t recalled my particular vin. This will be the reason I never buy a Ford again!!!!!
ENGINE PROBLEM
- Date Of Incident: 2024-08-02
- VIN: 2FMPK4AP9LB
- Components: ENGINE
- Summary: The contact owns a 2020 Ford Edge. The contact stated while driving approximately 5 MPH and attempting to leave a parking lot, the vehicle made an abnormal sound and the engine shut off unexpectedly. No warning light was illuminated. The vehicle was not drivable and was towed to a dealer. The vehicle was not diagnosed; however, the contact was informed that the battery box had melted. The dealer was awaiting a diagnostic test. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 68,858.
POWER TRAIN PROBLEM
- Date Of Incident: 2023-08-08
- VIN: 2FMPK3J90LB
- Components: POWER TRAIN
- Summary: The contact's wife owns a 2020 Ford Edge. The contact stated while driving from a complete stop to approximately 35 MPH, the vehicle was bucking and jerking. There was no warning light illuminated. The contact stated that the failure had been recurring. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to TSB Number: 21-2081. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 71,000.
ENGINE PROBLEM
- Date Of Incident: 2024-06-01
- VIN: 2FMPK4J95LB
- Components: ENGINE
- Summary: Engine / transmission shudder / jerk when accelerating at low speeds. Dealer performed software update and advised of misfiring. Plugs and Coil Packs replaced. Issue persisted. Hundreds of similar complaints on forums online for 2019-2022 Ford Edge's with the 2.0L engine. Ford has still not produced a solution, and multiple dealers (per forum discussions) have suggested replacing transmissions and other parts to fix the issue with no success. Seems like Ford is stonewalling its customers despite this known and wide spread issue which seems to occur between 55,000-80,000 miles (when their warranty conveniently ends at 60,000 miles).
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-07-18
- VIN: 2FMPK4J99LB
- Components: UNKNOWN OR OTHER
- Summary: A/C compressor failure. Unknown cause. Marginal safety impact - A/C necessary during extreme heat due to heart and lung conditions. Problem reported to, diagnosed by, and fixed by Nucar Ford Service (Plymouth, NH). No warnings or other symptoms. A/C simply stopped working during extreme heat wave. Service department reported no recalls, but shared that there are 2-3 other vehicles of the same model with the same issue currently in the shop. Vehicle is a 2020 with 30K miles.
AIR BAGS PROBLEM
- Date Of Incident: 2024-07-25
- Crash: 1
- VIN: 2FMPK4J97LB
- Components: AIR BAGS
- Summary: I was driving down the road, coming around a bend and then I was in bushes with a tree in the hood of my car. The car was slanted in an embankment. The driver could not get out of the door they crawled over to the passenger side and got out of the vehicle. The car was wedged between two trees. The airbags never deployed on this front impact accident.
POWER TRAIN,UNKNOWN OR OTHER,ENGINE PROBLEM
- Date Of Incident: 2024-07-12
- VIN: 2FMPK4J90LB
- Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
- Summary: Powertrain issues less than 60,000 miles car having severe issues changing gears from 2 to 3rd gears, acceleration causes increase in hesitation after first gear causing hazards beginning at 20 through 40 MPH limiting ability to accelerate onto highways or appropriately pull into traffic on byways. Contacted Ford dealer locally who states the vehicle is no longer under powertrain warranty effective 12/23. Scheduled inspection at Ford dealer is 8/20. Independent repair shop scheduled 8/5. No previous or current warning lamps or lights detecting issues with system and issue began occurring 7-12-2024
POWER TRAIN,ENGINE PROBLEM
- Date Of Incident: 2024-05-10
- VIN: 2FMPK3J95LB
- Components: POWER TRAIN,ENGINE
- Summary: The contact owns a 2020 Ford Edge. The contact stated while driving 20-35 MPH, the vehicle shuddered and jerked while shifting into gear. There was no warning light illuminated. Additionally, the contact stated while driving 70 MPH, the vehicle hesitated. The vehicle was taken to an independent mechanic, where it was test-driven, and the failure was replicated. The contact was referred to another independent mechanic, where the vehicle was being diagnosed. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were notified of the failure and informed the contact that the VIN was not included in an unknown recall. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 136,000.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-07-02
- VIN: 2FMPK3K98LB
- Components: UNKNOWN OR OTHER
- Summary: Starting the engine is completely fine. However, when I shift the gear into drive or reverse, it starts shaking. As I slowly accelerate, the shaking gets worse. I think something is wrong with the transmission. According to local mechanic
ENGINE PROBLEM
- Date Of Incident: 2024-06-28
- VIN: 2FMPK3J99LB
- Components: ENGINE
- Summary: The contact owns a 2020 Ford Edge. The contact stated while driving at an undisclosed speed and coming to a stop light, the vehicle lost motive power and stalled, with the check engine warning light illuminated. The contact was able to restart the vehicle, but the failure persisted. The vehicle was towed to the residence. The dealer was not contacted; however, the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 15,000.
2020 Ford Edge recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 3 recalls for different components of the 2020 Ford Edge.
- Manufacturer: Ford Motor Company
- Components: POWER TRAIN:DRIVELINE:DRIVESHAFT
- Summary: Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
- Consequence: If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.
- Remedy: Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.
- Manufacturer: Ford Motor Company
- Components: VISIBILITY:REARVIEW MIRRORS/DEVICES
- Summary: Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- Consequence: Reduced rearward visibility can increase the risk of a crash.
- Remedy: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
- Manufacturer: Ford Motor Company
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION
- Summary: Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
- Consequence: Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
- Remedy: Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.
Negative 2020 Ford Edge car reviews
Positive 2020 Ford Edge car reviews
-
This ST replaces our 2018 3.5 Edge Titanium and offers a huge improvement in highway performance over previous versions. The 335 HP 2.7 V6 sets the ST apart from the rest of the middle size & price range crossovers that continue to grow in size but not in power (unless you go electric). The previous incarnation with the 3.5 strained on long grades at speeds much above 65, often downshifting and screaming at over 4,000 RPM to maintain speed while in cruise control. This one breezes along with ease and while it produces an additional 55 HP over the 3.5, it actually gets a couple of more MPG in the process - a nice plus given the ridiculously small 18 gallon gas tank. Comfort in the ST seats is also an improvement over the Titanium it replaced. Better side support and seats that seem to produce more heat when activated. One of the main reasons we stuck with another Edge was the simplicity of using the Sync system and the fact the infotainment system hasn't been relocated to extend above the dash in the center stack. Large center screens that look like ipads glued to the top of the dash continue to be a non-starter in our household, automatically eliminating a lot of otherwise decent vehicles. Other improvements include the adaptive headlamps - they seem to illuminate the road much better than any previous Edge we've owned (this is our 4th one), easy to use and non-obtrusive round gear selector that takes up less of the center console, and the new Ford Pass app that connects your car's functions with your phone. Minuses include a more difficult to access foot operated tailgate, the loss of the covered storage area on top of the dash, and a ridiculous tray inside the center console that requires complete removal in order to access the large compartment below - the very first thing we did was pitch that!! Overall, it's a pleasant and quick ride, but the $50K price tag is a bit hard to swallow.Our experience with our Ford dealer has been great and we found that the Ford Edge meets our needs better than other cars we considered. We decided to purchase instead of lease since there were no real savings in leasing this model. We've owned six Fords in the past and have found them to be very reliable, with only a couple of overnight service stays required, but loaners were supplied in both cases. If you're looking for a more powerful car, we recommend the ST with the V6, as every other Edge model is now only available with the 2.0 4 cyl. engine which can be sluggish at highway speeds.
-
I had a 2017 Titanium model that I absolutely loved. The mileage was getting a little high, so I traded it in for the 2020 version. I think the old one may have been a little more comfortable, but the tech upgrades and better fuel efficiency balances that out easily. I love the new headlight system on the new one and can see much better at night. I'm so glad I made the trade for the 2020!
-
Great SUV
-
Congratulations on your new 2020 Edge ST! It's great to hear that you're enjoying your new ride and that it's living up to your expectations. As a loyal Ford customer, it's wonderful to see that you've found a vehicle that meets your needs and desires. While you've mentioned a few minor issues, it's great to know that they can be easily addressed by the dealership and warranty. Thank you for sharing your experience and recommendation of the 401A package. It's always helpful to hear from satisfied customers like you. Enjoy your new ride!It's a bit pricey, but definitely worth it, especially with the rebates and incentives Ford offers. The panoramic sunroof, which is available either a-la-carte or in the 401A, is an amazing addition to a vehicle of this size and class. You almost break your neck trying to turn around and see how far back it stretches, and the open air and sunlight are welcome passengers in the dark interior. The 401A is also the only way to get cooled seats, which are a must-have for anyone living in a hot climate. Additionally, the 401A offers outstanding safety features and tech that once you experience, you won't want to drive without, such as adaptive headlamps, active park-assist, and front-view camera. The 2020 Ford Edge ST is an amazing entry in a segment being redefined by Ford. Since most people interested in buying and driving this vehicle are not professionals, let's leave the nitpicking to the experts.
-
Congratulations on your purchase of the 2020 Edge SEL! It's great to hear that you're enjoying your new car. While no car is perfect, it's good to see that the pros far outweigh the cons. The SUV looks amazing and has a lot of power. The semi-autonomous driving, lane keeping assist, and cross traffic alert features are outstanding and should be mandatory in all vehicles. The seats are also very comfortable, and the power seat options allow for a personalized experience. It's also great to hear that the car has easy entry and exit, and the little extras like the foot-activated tailgate and keyless entry make life so much easier. Thank you for sharing your experience with us!
Additional sources
More sources of information about 2020 Ford Edge problems:
2020 Ford Edge Review, Problems, Reliability, Value, Life ...
Feb 28, 2023 ... Many gaps inside the vehicle interior. 8 speed transmission is sluggish and unreliable. Door panels design is poor. These Ford engineers needs ...
New 2020 Titanium owner - did I make a mistake? - Ford Edge Forum
Mar 3, 2023 ... I had done some research on the Edge prior, and have a few friends who own Edges that love them. But now I'm seeing talk about issues with the ...
Considering buying a 2020 Edge SE w/AWD: What do you wish you ...
Sep 12, 2023 ... The 3.5L v6 has some issues with the water pump failing, the issue being it's ran off the timing chain and as such is located inside the timing ...
2020 Edge ST Transmission/Powertrain Issue(s) - Edge ST - Ford ...
Aug 28, 2022 ... As the months have gone by, this issue persisted--I've developed the ability to trigger it consistently--at low speed/RPM. The last few weeks ...
2020 ford edge transmission slipping : r/FordEdge
Apr 5, 2023 ... That solves a lot of shift pattern issues and is usually $200 at a dealer. When I say well maintained I mean fluid changes every 30k, countless ...
Other years of Ford Edge
Are you having problems with your 2020 Ford Edge?
Malcolm O'Connell 2025-01-20
I regret purchasing a brand new 2020 Ford Edge due to transmission issues that have not been acknowledged or addressed. The car jerks and hesitates between gears, particularly at speeds of 0-35mph and around slow, wide turns, which is both concerning and disappointing given the high cost of the vehicle. While the interior is nice, it is overshadowed by the poor driving experience. Unfortunately, the manufacturer's solution of 'driving it hard' is not a satisfactory resolution. As a result, I have lost faith in Ford and will not be purchasing from them again. I plan to trade in the car as soon as possible.
Franz Parker 2025-01-06
I purchased this 2020 model in March 2021. The car is quite fast and handles corners well. As an added bonus, my wife and I were able to enjoy a one-day driving experience in Asheville, NC, which was both enjoyable and free with our purchase! While I have never had to have the car towed, I have had to take it in for warranty repairs about six times. However, O'Brien Ford in Shelbyville, KY has been very responsive in addressing these repairs. The repairs included a leaking turbo oil line at 600 miles, difficulty maintaining coolant levels (which was eventually resolved by replacing the radiator after almost a year), and a drivetrain light that would randomly come on (which was somehow repaired after the first year). Recently, the temperature dropped to -7 deg F, causing the windshield wiper motors to fail. However, both were replaced under warranty. I have owned about 30 cars, some costing around $100, and have never had the windshield wipers fail before. Overall, it's a pretty decent car if you don't factor in the 18 hours I've had to spend waiting for repairs at the dealership.
Alden Hahn 2024-11-01
We purchased a brand new 2020 Edge in July to replace our beloved 2015 model. However, we have encountered some frustrating changes that have us considering going back to our old car. Firstly, we ordered the tan interior to avoid the dust accumulation that comes with black interiors, but unfortunately, Ford overstocked on black interior parts such as the dash, console, steering wheel, and column. Secondly, we are having trouble adjusting to the new gear selector knob, which looks similar to the radio dial and forces the driver to take their eyes off the road to ensure they have selected the correct gear. This is a safety concern. Thirdly, the auto-stop feature, which is meant to reduce fuel consumption, is a potential hazard and requires manual deactivation every time the car is started. It is concerning that this feature cannot be permanently turned off like the seat-belt alarm system or the bumper-car feature. We fear that this feature may cause accidents in the future. It is worth noting that the car idles indefinitely when in park or reverse, which seems to contradict the purpose of the auto-stop feature. Overall, we are disappointed with these changes and hope that Ford will address these issues in future models.During my first oil change for my 2020 Edge, I asked the service manager if it was possible to fix the auto stop. Unfortunately, he informed me that FORD does not allow dealers to touch that function. However, he did mention that I could permanently turn off the seat belt warning system and the lane-drift warning system by following the instructions in the manual. I also asked if it was possible to turn off everything else until I want to use it, except for the auto-off system. He confirmed that the instructions for this are also in the manual, except for the auto-off system which needs to be manually turned off every time the car is started. I expressed my frustration to the Service Manager about how this makes Ford look and he chose not to respond. Despite this, I am grateful that there are still some smart people at Ford.
Grady Swift 2024-10-11
In April 2021, I purchased a 2020 Ford Edge Platinum from a Ford dealership in Valdosta, Georgia. Although I did not test drive this particular vehicle, I had previously test driven another Ford Edge at a different dealership. Unfortunately, after driving off the lot, I noticed some issues with the engine, such as a funny buzzing sound and difficulty accelerating. Despite hoping the issues would resolve themselves, they only got worse over time. I took the vehicle to my local Ford dealership, but the service manager told me there was nothing wrong with it. I was frustrated, but a representative from Ford Motor Company helped me schedule a service appointment with the dealership where I purchased the vehicle. After waiting for over two months, I finally had my appointment. The service manager informed me that there was a TSB #21-2081 on the Ford Edge and that they had updated the software as stated on the TSB. He also explained that I needed to drive the vehicle for a week for it to adapt to the new software. Although I was disappointed that the dealership had not done the software update earlier, I appreciated the service manager's help and professionalism. I plan to give the Ford Edge another chance and hope that the issues are resolved.
Dorthy Prohaska 2024-09-23
Hi there! I hope you're doing well. I just wanted to let you know that there was a report of a rattle in the sun shade of your car around early June, at around 6000 miles. Unfortunately, Ford has informed us that they are currently unable to obtain the necessary parts to fix it. Please let us know if you have any questions or concerns!