2021 Cadillac Escalade problems
The Cadillac Escalade is a full-size luxury SUV manufactured by General Motors and marketed by their luxury division Cadillac. It was the luxury brand's first major entry into the SUV market. The Escalade was introduced for the 1999 model year in response to an influx of new luxury SUVs in the late 1990s such as the Mercedes-Benz M-Class, Range Rover, Lexus LX, and (especially) Ford's 1998 debut of the Lincoln Navigator. The Escalade project went into production only ten months after it was approved. The Escalade is built in Arlington, Texas. The term "escalade" refers to a siege warfare tactic of scaling defensive walls or ramparts with the aid of ladders or siege towers. More generally, it is a French word which is the noun-equivalent form of the French verb escalader, which means "to climb or scale".
The Escalade is currently sold in North America and select international markets (Europe and Asia) where Cadillac has official sales channels. The Escalade ESV (Escalade Stretch Vehicle) is sold in North America, Russia, and the Middle East, but is only available by special order in some international markets. The right-hand-drive Escalade and Escalade ESV are available through third-party conversion specialists without official agreement with Cadillac in Australian, Oceanic, and Japanese markets.
On August 8, 2023, GM unveiled the Escalade IQ, an all-electric version of the Escalade, and the third model in Cadillac's EV line, after the Celestiq, and Lyriq. It is expected to go on sale in late 2024 for the 2025 model year, with a starting price of $130,000.
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Common 2021 Cadillac Escalade problems
Based on the complaints from owners of the 2021 Cadillac Escalade, several common problems have been reported:
These common problems reported by owners highlight significant safety and reliability issues with the 2021 Cadillac Escalade, prompting concerns among consumers regarding the overall quality and performance of this luxury SUV.
How reliable is the Cadillac Escalade?
The Cadillac Escalade enjoys average reliability, with some of its model years scoring better than others. RepairPal gave it a rating of 2.5 out of 5.0, ranking it 6th out of 19 luxury full-size SUVs in its category.
Do Cadillac Escalades have transmission problems?
Understanding Cadillac Escalade Transmission Problems
Some owners have reported experiencing transmission problems, which can be concerning. These problems may manifest as rough shifting, delays in gear engagement, or even complete transmission failure.
Why is escalade so popular?
The Cadillac Escalade is often considered a status symbol and is popular with celebrities due to its luxury features, spacious interior, and powerful engine.
Why won't my 2021 Escalade start?
The most common reasons a 2021 Cadillac Escalade won't start are a dead battery, an alternator problem, or failed starter.
2021 Cadillac Escalade car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Cadillac Escalade problems, we found that the most common problems with these 2023 model year vehicles are:
- Engine problems
- Service brakes problems
- Electrical system problems
- Exterior lighting problems
- Unknown or other problems
The graph below shows statistics for all 2021 Cadillac Escalade vehicle components and the number of complaints received.
2021 Cadillac Escalade complaints
The NHTSA has received 17 complaints about various vehicle components related to the 2021 Cadillac Escalade.
2023-11-08
POWER TRAIN PROBLEM
- Date Of Incident: 2023-10-30
- VIN: 1GYS4GKL8MR
- Components: POWER TRAIN
- Summary: The contact owns a 2021 Cadillac Escalade. The contact stated that while driving approximately 70 MPH, the message "Service Transmission Now - Unable to Shift Soon" was displayed. The vehicle was later driven to the local dealer however, the cause of the failure was not yet determined. The manufacturer was not yet notified of the failure. The failure mileage was approximately 39,000.
2023-04-19
AIR BAGS,STRUCTURE,SERVICE BRAKES PROBLEM
- Date Of Incident: 2023-02-21
- Crash: 1
- VIN: 1GYS3BKL3MR
- Components: AIR BAGS,STRUCTURE,SERVICE BRAKES
- Summary: On 2/21/23, at 1245, I hit the rear bumper of my 2021 Cadillac Escalade when I backed up after I had scraped the driver side of my door panel as I drive thru a gated parking area. I started driving forward, turned left onto the back row of parking area. Suddenly the car accelerated very fast like from 0-60 mph. I quickly tried to step on the brake but the car kept accelerating. I tried to steer the steering wheel away from a parked car that it was headed directly for. The steering wheel locked & wouldn’t turn. The car proceeded to hit a Hyundai. It knocked the Hyundai out of its way & continued to surge forward where it hit another parked dodge ram double cab truck. That’s when the Cadillac stopped. The air bag partially deployed just slightly past the steering wheel. I had absolutely no control of the car.
2023-04-07
EXTERIOR LIGHTING PROBLEM
- Date Of Incident: 2023-02-01
- VIN: 1GYS3FKL8MR
- Components: EXTERIOR LIGHTING
- Summary: The contact owns a 2021 Cadillac Escalade. The contact received notification of NHTSA Campaign Number: 22V827000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN tool showed no present recall.
2023-03-01
SERVICE BRAKES PROBLEM
- Date Of Incident: 2023-02-23
- VIN: 1GYS4DKL3MR
- Components: SERVICE BRAKES
- Summary: My wife pulled out of a parking lot and was driving down the road at approximately 30mph when the brakes stopped working entirely. There was no response when she pushed on the brake pedal. The car displayed 3 warnings on the driver display: BRAKE SYSTEM FAILURE 62 MPH TOP SPEED SERVICE STABILITRAK SERVICE TRAILER BRAKE SYSTEM My wife was able to coast into the next parking lot and go uphill to bring the car to a stop. If this had happened on the highway, this brake failure could have killed my wife and children because the BRAKES ENTIRELY STOPPED WORKING. This is a critical safety issue. Reporting it to NHTSA now to work with Cadillac to get this fixed before someone dies driving a 2021 Cadillac Escalade.
2023-02-25
ENGINE PROBLEM
- Date Of Incident: 2022-12-02
- VIN: 1GYS4EKL1MR
- Components: ENGINE
- Summary: As far as the findings from the diagnosis, the dealer advised that inspection found crank bearing failure. The engine has been ordered but does not have an ETA at this time.
2023-01-16
ENGINE PROBLEM
- Date Of Incident: 2023-01-14
- VIN: 1GYS4GKL8MR
- Components: ENGINE
- Summary: I was driving with my family of five on I-15 in Utah County, UT, on 01-14-23 when the ability to accelerate was impacted. We noticed a strange noise from the engine compartment too. After about ten seconds of the strange noise and as I was attempting to cross four lanes of traffic to pull over, the car gave an oil pressure problem reading and shut off as we were in the process of coming to a complete stop. My wife and three kids were traumatized by the incident and I was rattled too. After a few hours, I was able to get towed with the help of State Farm (my insurance company) at my expense (my portion was $143.75 paid by my Visa card). The vehicle was towed to Jerry Seiner Cadillac in SLC, UT. I am now without a family vehicle and no loaners were available, according to the service writer. He said that I will likely have to rent a car while I wait for a new engine. He also said that there are two Cadillac's at the dealership that have been waiting on new engines since May 2022. My family cannot bear the expense of this engine failure, the depreciation of the vehicle while it sits waiting for a new engine, the trauma and danger the incident put us through, and the time I am spending to try to resolve the issue. I'm worried that other will have a similar experience and am writing about this incident to ensure that it's documented.
2022-12-05
ENGINE PROBLEM
- Date Of Incident: 2022-12-02
- VIN: 1GYS4EKL1MR
- Components: ENGINE
- Summary: Friday evening I was left stranded on the side of the road in my 2021 Cadillac Escalade with less than 30k miles that I actually purchased brand brand new about a year or so ago. The vehicle slowed to a crawl in the fast Lane of I65 as cars and semis whipped past me as I attempted to use any last moment to get the shoulder. I finally get to the shoulder and contact Cadillac customer service to get a tow who after approximately 2 hours of supposedly searching for tow technical they come back and tell me they can't find someone to accept the contract. When I say that that is unacceptable I guess they expand the search and come back and tell me that a tow truck that is 2 hours away is coming. At that exact time I got on google myself myself and found a tow truck that got to me in 15 minutes. That then takes me to this morning where I called the service department myself and was informed by John that its is on the batter charger and I will hear back in an hour as I informed him at that moment that I had no vehicle, but he informed me that he couldn't do anything till after they found the issue. Fast forward to the call I receive at 12:20 multiple hours later where I'm informed that it is an issue with the engine of a 2021 Cadillac Escalade with less than 30k and the best that could be done is get me a rental car in Lafayette an hour away from me I contacted the dealership today and have been informed since i intend to consult with an attorney they can no longer speak with me.
2022-08-19
SEAT BELTS PROBLEM
- Date Of Incident: 2022-08-11
- VIN: 1GYS3BKLXMR
- Components: SEAT BELTS
- Summary: Hello, I own two 2021 Cadillac Escalades that I brought into my local Cadillac dealership to get the recent "Third Row Seatbelt Retention" remedied. They both return with no repairs needed after a thorough inspection was completed. May I ask how long does it take for my vehicles to be cleared/remedied on the website? My dealership has already sent in the paperwork to NHTSA to get it evaluated. VIN: [XXX] VIN: [XXX] Thank you INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
2022-06-02
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE PROBLEM
- Date Of Incident: 2022-06-01
- VIN: 1GYS4EKL7MR
- Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
- Summary: 4/24/2022 Vehicle locks in neutral in major roads as your driving And motor seized I have several videos last night as of 5/01/2022 vehicle locked into park as I was going 50 miles with oncoming traffic I was in fear of danger thank god was able to pull off into side ditch
2021-11-19
EXTERIOR LIGHTING PROBLEM
- Date Of Incident: 2021-11-19
- VIN: 99999999999
- Components: EXTERIOR LIGHTING
- Summary: 2021 CADILLAC ESCALADE. CONSUMER STATED THAT THE TAIL LIGHTS ON THE VEHICLE WERE INTENSELY BRIGHT.
2021-10-26
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE PROBLEM
- Date Of Incident: 2021-10-26
- VIN: 1GYS4BKL0MR
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
- Summary: 5/19/2021, Engine Vibrating, vehicle stall, 3 days repair. Ignition wiring bad/ replaced 5/28/2021, Engine Vibrating, Vehicle stop running, 3 day repair/electric module burn/temporary repair by Georgia car dealer. 6/3/2021 taken to NY dealer to repair 5/28/2021 problems, 15 Day to repair. 10/12/2021 Engine vibrating, passenger compartment filled with smoke, valve lifter crack, vehicle parked on dealers parking lot for 15 day, has not been repair. Vehicle has spent 35 total days in car dealers for different engine problems. On all occasions dashboard has gong haywire. Emergency brake lock, passenger door would not open 10/12/2021. Contacted GMC has not responded.
2021-07-30
ENGINE PROBLEM
- Date Of Incident: 2021-07-21
- Fire: 1
- Components: ENGINE
- Summary: The contact owns a 2021 Cadillac Escalade. The contact stated while driving 70 mph, the contact heard an abnormal rattling sound and then saw smoke coming from under the hood. Other drivers were honking at the contact and alerted him that there was oil leaking from the rear of the vehicle. There was no warning lights illuminated. The contact was able to pull over and had the vehicle towed to the dealer. The dealer diagnosed that the axle rod had detached causing an engine failure. The vehicle was not repaired and remained at the dealer. The dealer was awaiting a new replacement engine. The manufacturer was not made aware of the failure. The failure mileage was 2,000. Vin was not available.
2021-06-28
FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2021-06-26
- VIN: 1GYS4GKL3MR
- Components: FORWARD COLLISION AVOIDANCE
- Summary: When driving on the city streets of Chicago I approached a movable bridge which spans the Illinois river. The bridge deck was constructed of steel. As I was about to begin crossing the bridge my car brakes locked up completely, sending the vehicle into a short skid. Fortunately, the car behind me was not tailgating me or I most certainly would have been struck in the back of the vehicle. This is a brand new vehicle which I took delivery of on May 14, 2021. There were no warning lights or indications that anything was malfunctioning on the vehicle. I can only guess that all of the steel in the bridge decking somehow was interpreted by my vehicle to be another vehicle, and automatically slammed on the brakes in the mistaken assumption that I was about to hit another vehicle ahead of me. In fact, there was not another vehicle ahead of me for about 100 yards.
2021-06-28
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE PROBLEM
- Date Of Incident: 2021-06-27
- VIN: 1GYS4GKL7MR
- Components: FORWARD COLLISION AVOIDANCE,LANE DEPARTURE
- Summary: I recently purchased a 2021 Cadillac Escalade with Supercruise driver assistance system. There have been at least 5 instances where I attempted to turn off the Supercruise function and the system does not allow me to regain control of the vehicle. For example, I will turn off the Supercruise fuction by hitting the Supercruise function on the steering wheel and it will begin to flash red on the steering wheel. I will move the steering wheel slightly to let the system know I am taking control of the vehicle but the vehicle does not recognize my input. The car will start to slow down, turn on the flashers, and announce over the speakers to "Take Control of the Vehicle." The main issue is that the car will fight me and not allow me to accelerate to keep up with traffic. There are sometimes when supercruise turns off without incident, but my issue stems from when Supercruise mistakenly thinks that I am not in control of the vehicle and slows down. Again, I have put my hands back on, I put input into the steering wheel to let it know I'm in control and even tap the brakes. I have contacted Cadillac Customer Service and have opened a case on June 28, 2021. The case number is 9-680-7138449
2021-05-09
ENGINE PROBLEM
- Date Of Incident: 2021-05-07
- VIN: 1GYS4GKL8MR
- Components: ENGINE
- Summary: WHILE DRIVING WITHIN THE SPEED LIMIT OF APPROXIMATELY 65 MPH ON A 3 LANE HIGHWAY ON ROUTE 476 IN PENNSYLVANIA, THE ABILITY TO ACCELERATE OR MAINTAIN SPEED WAS INEXPLICABLY DISABLED. I WAS FORCED TO ATTEMPT TO MOVE THE VEHICLE ACROSS MULTIPLE LANES IN AN EFFORT TO REACH THE BREAKDOWN LANE. SECONDS AFTER REACHING THE BREAKDOWN LANE, THE ENGINE SHUT DOWN. THE VEHICLE WAS TOWED FROM THE SCENE ON A FLATBED AND WAS TRANSPORTED TO HOLMAN CADILLAC IN MARLTON NEW JERSEY. I AM WITHOUT A VEHICLE AND NO LOANERS WERE AVAILABLE. I AM REPORTING THIS HAZARDOUS INCIDENT FOR YOUR RECORDS. PLEASE ACKNOWLEDGE RECEIPT OF THIS SUBMISSION THROUGH A RETURN EMAIL. MY NAME IS [XXX] AND EMAIL ADDRESS IS [XXX]. THANK YOU PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
2021-02-05
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2021-01-30
- VIN: 1GYS4CKL3MR
- Components: ELECTRICAL SYSTEM
- Summary: TL* THE CONTACT OWNS A 2021 CADILLAC ESCALADE. THE CONTACT STATED WHILE DRIVING 40 MPH, THE DASHBOARD INDICATOR BEGAN TO FLICKER AND THEN WENT BLANK. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BAKER MOTOR COMPANY OF CHARLESTON (1513 SAVANNAH HWY SUITE A, CHARLESTON, SC 29407, (843) 628-0202) WHERE THE MECHANIC WAS UNABLE TO DIAGNOSE THE CAUSE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20.
2020-12-17
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2020-12-02
- VIN: 1GYS4DKL6MR
- Components: UNKNOWN OR OTHER
- Summary: SERVICE DRIVER ASSIST SYSTEM ALERT WHILE DRIVING DEALER IS CONSULTING WITH CADILLAC ENGINEERING, BUT CAN'T FIGURE HOW TO FIX, BECAUSE NO CODE APPEARS - EVEN THOUGHT THE WARNING STILL APPEARS
2021 Cadillac Escalade recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 9 recalls for different components of the 2021 Cadillac Escalade.
2022-11-03
- Manufacturer: General Motors, LLC
- Components: EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE
- Summary: General Motors, LLC (GM) is recalling certain 2021 Yukon, Yukon XL, Chevrolet Tahoe, Chevrolet Suburban, Cadillac Escalade, and Cadillac Escalade ESV vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Consequence: Daytime Running Lights that do not deactivate as intended may cause a glare, reducing visibility and increasing the risk of a crash.
- Remedy: Dealers will provide an over-the-air (OTA) update for the Body Control Module software, free of charge. Owner notification letters were mailed December 15, 2022. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222382220.
2022-08-11
- Manufacturer: General Motors, LLC
- Components: SEAT BELTS:CRITICAL FASTENERS
- Summary: General Motors, LLC (M) is recalling certain 2021-2022 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles equipped with third-row seats. The rivet that retains the buckle to the mounting bracket in the left or right side third-row seat belt buckle assembly may have been improperly formed.
- Consequence: A seat belt with a deformed rivet may not properly restrain an occupant, increasing the risk of injury during a crash.
- Remedy: Dealers will inspect the rivet head formation on both the left and right side third-row seat belt buckle assemblies and replace seat belt buckle assemblies, as necessary, free of charge. Interim owner notification letters informing owners of the safety risk were mailed September 28, 2022. Owner notification letters were mailed on November 1, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N222372380.
2022-01-27
- Manufacturer: General Motors, LLC
- Components: POWER TRAIN:DRIVELINE:DRIVESHAFT
- Summary: General Motors, LLC (GM) is recalling certain 2021 GMC Yukon, Yukon XL, Cadillac Escalade, Escalade ESV, Chevrolet Suburban, and Chevrolet Tahoe vehicles. The rear wheel driveshaft assemblies may have internal components that were not heat-treated properly, possibly resulting in driveshaft failure.
- Consequence: Driveshaft failure can cause a sudden loss of drive power, increasing the risk of a crash.
- Remedy: Dealers will replace the left and/or right rear driveshaft assemblies, free of charge. Owner notification letters were mailed on March 14, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N212351030.
2021-09-23
- Manufacturer: General Motors, LLC
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE
- Summary: General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles. The fuel pump power control module may cause the fuel pump to fail or operate intermittently, which can interrupt fuel flow to the engine, and cause an unexpected engine stall.
- Consequence: An engine stall increases the risk of a crash.
- Remedy: Dealers will replace the fuel pump power control module, free of charge. Owner notification letters were mailed on October 14, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; or GMC customer service at 1-800-462-8782. GM's number for this recall is N212332040.
2021-06-17
- Manufacturer: General Motors, LLC
- Components: STEERING:STEERING CONTROL MODULE
- Summary: General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.
- Consequence: Increased steering effort, particularly at lower speeds, increases the risk of a crash.
- Remedy: The power steering module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 13, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; or GMC customer service at 1-800-462-8782. GM's number for this recall is N212333900.
2021-06-03
- Manufacturer: General Motors, LLC
- Components: AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT
- Summary: General Motors, LLC (GM) is recalling certain 2021 Buick Envision, Cadillac CT4, CT5, Escalade, Escalade ESV, Chevrolet Tahoe, Corvette, Suburban, GMC Yukon, Yukon XL vehicles. The communications gateway module incorrectly processes a loss of communication with the sensing diagnostic module (SDM), causing the air bag malfunction indicator light to inconsistently illuminate.
- Consequence: The air bag malfunction indicator light may fail to warn the driver of a problem with the air bag, increasing the risk of injury.
- Remedy: The communications gateway module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed on July 1, 2021. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N212338110.
2021-03-18
- Manufacturer: General Motors, LLC
- Components: SEAT BELTS
- Summary: General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, GMC Yukon, Yukon XL, Chevrolet Suburban, and Tahoe vehicles with third-row seating. The third-row outboard seat belts may have been entrapped or misrouted behind the outboard seat-folding mechanism, which could result in damaged seat belts.
- Consequence: A damaged seat belt can break during a crash, increasing the risk of injury to the occupant.
- Remedy: GM will notify owners, and dealers will inspect the third-row outboard seat belts, replacing any damaged seat belts, and rerouting them if necessary, free of charge. The recall began on April 21, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313000.
2020-12-23
- Manufacturer: General Motors, LLC
- Components: SEAT BELTS
- Summary: General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
- Consequence: If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.
- Remedy: GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202322230.
2020-12-17
- Manufacturer: General Motors, LLC
- Components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Summary: General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade and Escalade ESV vehicles. The front passenger seat belt and airbag status telltale lights located in the overhead console in these vehicles may be set to "night mode" when the vehicle is started using remote start or when the vehicle is turned off and re-started after approximately ten minutes without opening the door. In daytime, if night mode is active, the telltale lights may not be visible, and fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 208, "Occupant Crash Protection."
- Consequence: If the telltale lights are not visible, the driver and front passenger may not know that the front passenger is unbuckled or has a deactivated air bag, increasing the risk of passenger injury in a crash.
- Remedy: The body control module (BCM) software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began February 1, 2021. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202319980.
Positive 2021 Cadillac Escalade car reviews
Additional sources
More sources of information about 2021 Cadillac Escalade problems:
2021 Escalade transmission problems | Cadillac Owners Forum
https://www.cadillacforums.com/threads/2021-escalade-transmission-problems.1110657/
Jul 5, 2021 ... Got our Escalade in November and immediately noticed rough shifting around 17 MPH. Around 500 miles the check engine light came on so we took it ...
2021 Escalade Sport-Engine Failure? : r/Cadillac
https://www.reddit.com/r/Cadillac/comments/18rc73x/2021_escalade_sportengine_failure/
Dec 26, 2023 ... They wont rebuild it if it has a spun bearing. GM doesnt want to spend the time/money it takes to fully rebuild them. Its more effective to ...
2021 Escalade engine failed 18,000 miles | Cadillac Owners Forum
https://www.cadillacforums.com/threads/2021-escalade-engine-failed-18-000-miles.1122460/
Jul 13, 2022 ... The only problem I was 150 miles away from my home I had to pay out of pocket over $500. then I made number of calls to Cadillac to tow it to ...
2021 Cadillac Escalade Problems - What You Need to Know
https://www.mylemon.com/lemon-law-blog/2021-cadillac-escalade-problems-what-you-need-to-know/
May 30, 2022 ... While the 2021 Cadillac Escalade is more luxurious, many owners are experiencing electrical problems with the airbag and seatbelt warning lights ...
Major issues with 2022 Escalade Sport | Cadillac Owners Forum
https://www.cadillacforums.com/threads/major-issues-with-2022-escalade-sport.1130099/
Feb 22, 2023 ... To give you faith, my 2021 Premium Lux ESV has been bullet proof and has 37k miles currently. Only thing I changed is oil and tires. She has ...
Other years of Cadillac Escalade
Are you having problems with your 2021 Cadillac Escalade?
Holden Mitchell 2024-07-13
First SUV ever owned. I'm so glad to hear that you've been very pleased with the vehicle and I hope you'll consider getting another SUV when your lease expires.
Carlo Treutel 2024-05-26
We absolutely love our car! We've had it for about a year now and it has been a huge improvement from our previous 2019 Escalade premium luxury. The cargo space and technology are amazing. We opted for the sport with super cruise and it's been fantastic on the highway. It rides like a dream too! However, since we have two little girls and a preteen boy who already have an iPad and a phone, we don't use the rear seat entertainment screens as they can be difficult to operate with younger kids. So, if you have younger kids, we recommend not getting the rear screens as it's not worth the extra $1500. Overall, it's a fantastic car!