2017 Cadillac Escalade problems
The Cadillac Escalade is a full-size luxury SUV manufactured by General Motors and marketed by their luxury division Cadillac. It was the luxury brand's first major entry into the SUV market. The Escalade was introduced for the 1999 model year in response to an influx of new luxury SUVs in the late 1990s such as the Mercedes-Benz M-Class, Range Rover, Lexus LX, and (especially) Ford's 1998 debut of the Lincoln Navigator. The Escalade project went into production only ten months after it was approved. The Escalade is built in Arlington, Texas. The term "escalade" refers to a siege warfare tactic of scaling defensive walls or ramparts with the aid of ladders or siege towers. More generally, it is a French word which is the noun-equivalent form of the French verb escalader, which means "to climb or scale".
The Escalade is currently sold in North America and select international markets (Europe and Asia) where Cadillac has official sales channels. The Escalade ESV (Escalade Stretch Vehicle) is sold in North America, Russia, and the Middle East, but is only available by special order in some international markets. The right-hand-drive Escalade and Escalade ESV are available through third-party conversion specialists without official agreement with Cadillac in Australian, Oceanic, and Japanese markets.
On August 8, 2023, GM unveiled the Escalade IQ, an all-electric version of the Escalade, and the third model in Cadillac's EV line, after the Celestiq, and Lyriq. It is expected to go on sale in late 2024 for the 2025 model year, with a starting price of $130,000.
Social links
Common 2017 Cadillac Escalade problems
Based on complaints from owners of the 2017 Cadillac Escalade, several common problems have been reported:
- Transmission Problems:
Owners have reported issues with the transmission of the 2017 Cadillac Escalade. Problems include difficulties shifting into drive or reverse, failure to shift to higher gears, and issues with the reverse gear and backup lights. Some owners have experienced transmission sensor replacements and software anomalies affecting the transmission. Cadillac has acknowledged these problems and recommended warranty repairs involving reprogramming the engine control module with updated software. - Braking Problems:
The Cadillac Escalade comes equipped with an advanced automatic braking system designed to prevent collisions. However, some drivers have reported issues with the braking system malfunctioning, leading to unexpected braking events. One driver shared an incident where the brakes locked up on a steel bridge, causing a skid. These braking system malfunctions pose safety concerns for drivers and passengers. - Fuel Pump Issues:
Another common problem with the 2017 Cadillac Escalade is related to the fuel pump. There was a recall on the 2020 model due to a faulty fuel pump lacking a pressure regulator, which could lead to over pressurization, fuel leaks, and potential fire hazards. Malfunctioning fuel pumps pose serious safety risks and require immediate attention to prevent accidents. - Electrical Problems:
Owners have reported various electrical issues with the 2017 Cadillac Escalade, including problems with the Cue system freezing, air conditioning leaks, and issues with the touch screen. These electrical malfunctions can affect the overall functionality and comfort of the vehicle, leading to inconvenience and potential safety hazards. - General Quality Concerns:
Some owners have expressed dissatisfaction with the overall quality of the 2017 Cadillac Escalade, citing issues such as parts coming unglued, interior leather peeling, and trim pieces falling off. These quality concerns indicate potential manufacturing or design flaws that affect the aesthetics and durability of the vehicle.
These common problems reported by owners of the 2017 Cadillac Escalade highlight significant issues related to transmission, braking, fuel system, electrical components, and overall quality. Addressing these issues promptly is crucial to ensure the safety, reliability, and performance of the vehicle.
Is there a recall on 2017 Cadillac Escalade?
Summary: General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Do escalades have transmission problems?
Understanding Cadillac Escalade Transmission Problems
Some owners have reported experiencing transmission problems, which can be concerning. These problems may manifest as rough shifting, delays in gear engagement, or even complete transmission failure.
How many miles will a 2017 Cadillac Escalade last?
With due treatment, the total life of a Cadillac Escalade can vary from 150,000 to 200,000 miles.
What are the best years for Escalade?
A: The 2002, 2013, and 2014 model years are considered the most reliable for the Cadillac Escalade. These years offer a quality driving experience and are less likely to encounter expensive repairs over time.
Is there a recall on 2017 Cadillac Escalade?
Summary: General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Is Cadillac Escalade high maintenance?
According to RepairPal, an information hub for auto repairs, Cadillacs cost on average $783 to repair. Specific models will be more expensive. For instance, the Cadillac Escalade, a top-end SUV, generates an average yearly repair bill of about $1,200, according to RepairPal.
Do Cadillac Escalades have transmission problems?
Understanding Cadillac Escalade Transmission Problems
Some owners have reported experiencing transmission problems, which can be concerning. These problems may manifest as rough shifting, delays in gear engagement, or even complete transmission failure.
What is the most common problem with the 2016 Cadillac Escalade?
While some issues were looked into by GM, many issues remain unresolved. One of the most frequently reported Escalade defects are engine and suspension issues, which is most common in the 2016 model.
2017 Cadillac Escalade car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Cadillac Escalade problems, we found that the most common problems with these 2023 model year vehicles are:
- Service brakes problems
- Power train problems
- Engine problems
- Electrical system problems
- Unknown or other problems
The graph below shows statistics for all 2017 Cadillac Escalade vehicle components and the number of complaints received.
Latest 25 complaints 2017 Cadillac Escalade
The NHTSA has received 57 complaints about various vehicle components related to the 2017 Cadillac Escalade. Below are the 25 most recent complaints reported for 2017 Cadillac Escalade vehicles.
STRUCTURE PROBLEM
- Date Of Incident: 2022-05-11
- VIN: 1GYS4BKJ0HR
- Components: STRUCTURE
- Summary: I have a 2017 Cadillac Escalade that is all black. This vehicle is now sitting a 140,000 miles now. but before the 140,000 miles I was experiencing horrible peeling, and discoloration of the black paint on the hood, and roof of my vehicle. This particular issue should not be happening in such a highly luxury vehicle. I have driven Lexus, Nissan, and other vehicles, that are way older, im still possession of those vehicle, and still have not experienced such issues, with the paint or coating. This paint peeling and discoloration began well before the 140,000 miles. I want to say at about 90,000 miles I observed issues with the paint located on the top of my hood, and roof. I have also done research on the class action law suit for such issues as well. So I have seen I’m not the only person experiencing the paint discoloration or peeling problem
ENGINE PROBLEM
- Date Of Incident: 2023-09-01
- VIN: 1GYS4BKJ4HR
- Components: ENGINE
- Summary: Cylinder 6 always presents as a misfired. Between my fiancé and I, we have 3 Escalades. After several diagnostic checks and repair bills, the lifters damaged the Cam shaft. According to the certified Cadillac mechanics, this is an ongoing problem based on the motor’s design. This is a pretty costly repair x3 vehicles.
SERVICE BRAKES PROBLEM
- Date Of Incident: 2023-12-13
- VIN: 1GYS4HKJ5HR
- Components: SERVICE BRAKES
- Summary: When driving at lower speeds the vehicle is hard to stop. I have to press the brakes down hard to get it to stop. A message will usually come up saying to service the brake assist but no maintenance lights show up. In looking online there is a recall with this exact issue that I’m having but it start at the 2018 model in which mine is a 2017. I feel the 2017 should also be part of the recall since I’m having the exact same issue.
SERVICE BRAKES PROBLEM
- Date Of Incident: 2023-09-15
- VIN: 1GYS4JKJ6HR
- Components: SERVICE BRAKES
- Summary: I was exiting an off ramp and the brake pedal suddenly became hard as a rock and no matter how much I pushed on it the vehicle would BARELY slow down. I was really close to smashing into the back of a semi truck. There was no warning prior to it happening and my service advisor at the GM dealer said GM knew about the issue with the brakes and have not issued a recall in relation to the incident, ONLY a bulletin that it is to be covered if it breaks. However I could have died if I hit the semi considering I was going highway speeds. My vehicle is currently at the GM dealer and I have not heard back from them yet. As of now they have not inspected it and it is available for inspection if need be.
AIR BAGS PROBLEM
- Date Of Incident: 2023-09-01
- Number Of Injuries: 3
- Crash: 1
- VIN: 1GYS4HKJ9HR
- Components: AIR BAGS
- Summary: We were hit from the side, in the front part of the drivers door at between 35-45 mph, by someone who ran a red light as we were turning right. The force rammed us head on into a telephone pole. The impact of the pole was just shy of the middle of the front bumper. None of the airbags deployed.Emergency personnel were shocked they hadn’t given the severity of the case and the double impact.
ENGINE PROBLEM
- Date Of Incident: 2023-06-22
- VIN: 1GYS4KKJ1HR
- Components: ENGINE
- Summary: The contact owns a 2017 Cadillac Escalade ESV. The contact stated that while driving at various speeds, the vehicle stalled without warning. The contact stated that the failure also occurred while the vehicle was idling and while making left or right turns. The contact stated that he was able to restart the vehicle after waiting for several minutes. There was no warning light illuminated. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 103,000.
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE PROBLEM
- Date Of Incident: 2023-06-12
- VIN: 1GYS4CKJXHR
- Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
- Summary: My family and I were driving and the car started breaking and turning the wheel then died . We took it to the dealership 3x and on the third time they found a code for the safety module On each incident the car was difficult to control and it put my families life at risk. I have sent an email to Mr Roth with GM of my concerns
ENGINE PROBLEM
- Date Of Incident: 2023-06-03
- VIN: 1GYS4BKJ1HR
- Components: ENGINE
- Summary: The contact owns a 2017 Cadillac Escalade. The contact stated while driving 40 MPH, the vehicle started shaking abnormally. The check engine and traction control warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the valve lifter needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 57,000.
POWER TRAIN PROBLEM
- Date Of Incident: 2020-04-15
- VIN: 1GYS3GKJ7HR
- Components: POWER TRAIN
- Summary: The contact owns a 2017 Cadillac Escalade ESV. The contact stated that while driving at an undisclosed speed, the vehicle was jerking. Additionally, while coming to a stop, the vehicle jerked and shook abnormally. The vehicle was taken to the dealer, where the motor mounts were replaced; however, the failure recurred. The vehicle was taken back to the dealer, who replaced the fuel injectors however, the failure recurred. The vehicle was taken back to the dealer, who replaced the spark plugs and ignition wires. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.
ELECTRICAL SYSTEM,BACK OVER PREVENTION PROBLEM
- Date Of Incident: 2022-11-30
- VIN: 1GYS3CKJ6HR
- Components: ELECTRICAL SYSTEM,BACK OVER PREVENTION
- Summary: Cadillac cue system malfunction. Cadillac Cue is inoperable and randomly scrolls through screens/selecting features erratically while driving vehicle. It does not switch into the camera view mode so all vehicle safety cameras are inaccessible. When the screen is not randomly scrolling/selecting features and options, the Cadillac Cue screen is stuck on warning screen. All vehicle features within the Cadillac Cue cannot be accessed. Unable to verify if traction control is on/off, vehicle driving mode, etc. Turns the ac/heater on and off at random, dvd system, navigation system, volume levels. Unable to use the radio/bluetooth/dvd system by choice, so vehicle will be silent while driving at it will randomly select an audio feature playing it at full blast. Its terrifying while driving. The controls around the Cadillac Cue system are having the same malfunctions, but not as quite as extreme, *as of right now* these include important vehicle safety features, as stated before, the traction control, moving gas/break pedals, vehicle driving mode, parking assist, etc.
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE PROBLEM
- Date Of Incident: 2023-03-02
- VIN: 1GYS4DKJ2HR
- Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
- Summary: While driving on Highway 360 in Arlington, TX, the engine appeared to not change gears. It was between 3:30 to 4:00 PM, moderate traffic. I left HWY 360 and used the side lane. Later, the engine light came on. I checked the fluid levels and all were fine. This vehicle was last serviced in December 2022. The problem is unknown.
SUSPENSION,VEHICLE SPEED CONTROL,SERVICE BRAKES PROBLEM
- Date Of Incident: 2022-11-07
- VIN: 1GYS3CKJ6HR
- Components: SUSPENSION,VEHICLE SPEED CONTROL,SERVICE BRAKES
- Summary: •available for inspection. Unknown exact system failure •issue regularly occurs •dealership service. Transmission had to be replaced at around 10k miles and covered by warranty. •no lights indicating any problems. Forward collision alert activated. Vehicle has a lag between the time pressure is applied to the gas pedal and it causes a delay in acceleration resulting in the vehicle sort of lunging forward unexpectedly. About 15-20 seconds after the gas pedal is pressed it will have a sudden burst of quick acceleration. It only lasts a few seconds and there’s no time to correct the sudden acceleration by braking. I finally realized the seriousness of the issue after I very close to being in an accident today as a result of the delayed acceleration. I was stopped at a red light and pressed the gas once it turned green, another driver happened to change lanes as soon as we crossed the intersection, moving to the front of my vehicle, probably closer than they should have but more than able for me to react under normal circumstances if needed. However, it occurred at the same time my vehicle randomly had a burst of acceleration and I had to swerve into the next lane to avoid hitting the car, because I wasn’t expecting to speed forward and did not have time to correct by braking. It happens about 40% of the time when going over 15-20mph (estimate) after I come to a complete stop and then press the gas to begin moving again. For example it won’t do it if I’m letting off the break to movie forward at a stop sign or lines, etc. It only happens when I accelerate with the intention of being able to reach the posted speed limit before I’d need to make another stop. Stop lights are the primary issue, as well as when exiting somewhere to get back onto the road, for example the gas station.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2022-09-10
- VIN: 1GYS4CKJ9HR
- Components: ELECTRICAL SYSTEM
- Summary: The side view mirrors will randomly tilt to the sky or ground. Whatever it tilts to also becomes the saved position. The dealership has replaced the seat memory module, battery cables, fuse block and driver mirror. The dealership was unable to correct the issue and says there is nothing else they can do. The problem seems to occur wen the vehicle has been driving for 2 or more hours then goes away if the vehicle has sat for a few days.
VISIBILITY PROBLEM
- Date Of Incident: 2022-03-15
- VIN: 1GYS4CKJ3HR
- Components: VISIBILITY
- Summary: The contact owns a 2017 Cadillac Escalade. The contact stated that the vehicle was equipped with a feature that once the vehicle was placed in reverse(R), both side view mirrors would adjust downward to assist with the driver's visibility. The contact stated that the vehicle would either fail to perform this function or would fail to readjust to its proper position once the vehicle was in drive(D). The contact also noted that the mirrors would also adjust upwards which obstructed the contact from using both side view mirrors while driving. The contact took the vehicle to a dealer where he was informed that a software update could be performed to correct the failure however, if the software update failed, the contact had to pay for the repair. The software update was performed; however, the failure persisted. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 48,000.
SUSPENSION PROBLEM
- Date Of Incident: 2022-06-01
- VIN: 1GYS4BKJ7HR
- Components: SUSPENSION
- Summary: frame rotted where the control arm conects to the frame causing the control arm to break away from the frome. i lost steering fortunetly iwas coming to a stop. The dealer Colonial Cadillac Woburn Ma. confirmed the damage. it was inspected by a tecnition at the dealership. No there was no warning, i bought an etended warenty when the origanel one ran out. ty are not covering this? there resaning the say is because of rust. a 5 year old car should not rot out this bad.
ENGINE PROBLEM
- Date Of Incident: 2021-11-24
- VIN: 1GYS4BKJ7HR
- Components: ENGINE
- Summary: Driving and heard loud pop and shudder. Heavy vibration at highway speeds making vehicle unsafe to drive and vehicle also shuddered and acted like it was going to die when turning. Took to dealer and dealer discovered broken engine mounts. This is a known issue from GM. TSB 17-NA-166. GM certified service refused once to look at the engine mounts while vehicle was under warranty and had me continue to drive it until warranty had expired.
TIRES PROBLEM
- Date Of Incident: 2022-01-16
- VIN: 1GYS4HKJ4HR
- Components: TIRES
- Summary: Purchased a new set of 4 in May of 2020 with 50,000 miles on the vehicle - just one year, 8 months ago and only 10k miles on the new set. Walked out yesterday morning and the RR tire was flat. Tried to add air and heard a rushing sound coming from the outside sidewall from a 3-4" broken, jagged slit. The car was driven yesterday and all was fine until it just blew. And no it was not cut by a ne'er do well overnight. The sidewall clearly failed as reported by so many with this Alenza tire. Many others were driving when the dangerous Alenza sidewall failed. I was lucky as we often drive this vehicle on Interstate highways...and it Texas that means 75 and 80 mph speed limits. I shudder to think what would have happened with a failing defected tire blowing at 80 mph!
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2021-08-20
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2017 Cadillac Escalade. The contact stated while driving 55 MPH, the touch screen monitor started jumping up and down and sporadically going in and out while the contact was attempting to use the GPS. Additionally, the hands free and answer screen was inoperable. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the monitor was faulty and needed to be replaced. The contact was informed that the repair would be an out of pocket expense since the vehicle was no longer under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 38,000. The VIN was unavailable.
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2021-10-19
- VIN: 1GYS4KKJ7HR
- Components: SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
- Summary: The brake assist function has been very sketchy and coming on unexpectedly and the emergency braking when reversing is malfunctioning and coming on unexpectedly with no need in error in a very hard/ fast stop. Yes its available for inspection. How was your safety or the safety of others put at risk? This puts my saftey as well as others at risk because the brake system is malfunctioning and at times unpredictable, and making quick/hard stops when not expected or necessary. The car was just in the dealership for repair of the break assist and I am sending it back in again because it is still malfunctioning.The vehicle has been inspected by the dealership. The brake assist light was coming on and off , sometimes but not all of the time and now that the car was serviced by the dealership the light is not coming on but their are still malfunctions. I do not feel safe driving this car.
POWER TRAIN PROBLEM
- Date Of Incident: 2021-09-08
- Crash: 1
- VIN: 1gys4kkj4hr
- Components: POWER TRAIN
- Summary: I parked my 2017 Cadillac in a parking spot put the car in park shut it off and put the brake on went in side the pharmacyand my daughter was in the passenger seat with the windows downwind the car went Forward and hit a pole then rolled back and wrecked in the two cars with the car shut off in park a man tryed to stop it and the brake pedal was hard as a rock and the car was still in park . I got in to move the car and it was still in park .. I had the keys in my pocket in side the pharmacy..
SERVICE BRAKES PROBLEM
- Date Of Incident: 2021-07-13
- VIN: 1GYS4BKJ9HR
- Components: SERVICE BRAKES
- Summary: When applying the brakes at a slow speed (>20 mph), the brakes seem “spongy”. The brake pedal seems to require further travel to stop the vehicle. It feels as if air is trapped in the hydraulic system and this does not happen all the time, it is an intermittent problem.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2021-05-21
- VIN: 1GYS3AKJ5HR
- Components: UNKNOWN OR OTHER
- Summary: Cadillac Cue system has stopped working. GM will not replace but is aware of the issues with the faulty system. Screen has been checked by the dealership. They indicate that they are aware of the issues with the system but no recall has been issued. Because this controls many functions of the vehicle, it's safety issue. Consumers should not have to pay the costs to have this issue resolved.
SERVICE BRAKES PROBLEM
- Date Of Incident: 2021-06-26
- VIN: 1GYS3HKJ8HR
- Components: SERVICE BRAKES
- Summary: I was travelling down the highway and the brakes failed to respond. I was able to deliver the car to a Cadillac dealer in Holland Michigan. At highway speeds with no breaks I believe my families lives were in danger. We have brought the car into the dealership multiple times for electrical system issues and I believe these unresolved issues have culminated in the failure of the braking system at high speeds. The dealer has stated that it was a vacuum pump and it has now been replaced but found no other issues with the electrical system. There was a warning light for the brake assist feature during the drive prior to the brakes not functioning. We reported this to the dealer during the drive and they made an appointment for the following Thursday (this was on a Saturday). We were not notified at the time of the call that this issue could put our lives in danger or that we should stop driving the car.
SUSPENSION,STRUCTURE PROBLEM
- Date Of Incident: 2021-03-19
- Number Of Injuries: 1
- VIN: 1GYS3HKJ1HR
- Components: SUSPENSION,STRUCTURE
- Summary: I WAS RETRIEVING SOMETHING OUT OF THE TRUCK AND THE LIFTGATE FELL ON ME. I NEVER FELT SUCH EXCRUCIATING PAIN. I HAD TO LIFT THE LIFTGATE OFF OF ME. THERE WAS NO WARNING OR ANYTHING THAT GAVE ME THE INDICATION THE LIFTGATE WAS MALFUNCTIONING. WHEN I OPENED THE TRUNK OF THE SUV THERE WAS NO INDICATION SOMETHING LET THIS WOULD HAPPEN BECAUSE IT OPENED JUST FINE. THIS LIFTGATE HIT ME SO HARD THAT IT CAUSED MAJOR BRUISES ON MY BACK AND HIPS. I HURT MY SHOULDER BECAUSE I HAD TO LIFT THE LIFTGATE OFF OF ME. TO SAY THE LEAST I ENDED UP IN THE EMERGENCY ROOM. ME AND MY HUSBAND STARTED SEEING IS THIS AN ONGOING ISSUE WITH THE LIFTGATES AND IT IS. SO MANY COMPLAINTS, YET NO RECALLS. WHAT DOES IT TAKE? SOMEONE TO BE KILLED BY THIS? SO MANY PEOPLE ARE BEING HURT, BUT GM DOES NOT RECALL THIS? SO SAD. ITS TIME GM PUT PEOPLE OVER PROFITS!!! THIS SHOULD HAVE NEVER HAPPENED!!!
POWER TRAIN PROBLEM
- Date Of Incident: 2020-11-18
- VIN: 1GYS3DKJ7HR
- Components: POWER TRAIN
- Summary: REPAIR PLEASE
2017 Cadillac Escalade recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 2 recalls for different components of the 2017 Cadillac Escalade.
- Manufacturer: General Motors LLC
- Components: SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
- Summary: General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
- Consequence: As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
- Remedy: GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
- Manufacturer: General Motors LLC
- Components: AIR BAGS:FRONTAL
- Summary: General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
- Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
- Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Negative 2017 Cadillac Escalade car reviews
Positive 2017 Cadillac Escalade car reviews
-
Hi there! I just wanted to share that this is actually my second Escalade. I traded in my last 08 Escalade with over 240,000 miles on it, and it was still running great! I decided to upgrade to a 2017 Escalade, and so far, I've put almost 150,000 miles on it. The only issue I've had was with the touchscreen, which stopped working and unfortunately was out of warranty. But, I was able to order a replacement from an aftermarket company for about $150 and change it myself. Problem solved!
-
I finally got my caddy and I'm really satisfied with the dealer. It's comfortable to drive and has great fuel consumption compared to its peers (with V4 V8 shifting). Perfect for spring break!
-
In my opinion, the Escalade is a luxury truck. Despite some jitters from road bumps, engine drones, and the transmission drones under acceleration, the plush seats and upscale interior make for a comfortable ride. If you have ever owned a truck, you will appreciate its handling on every road condition. The Escalade makes a strong presence with its huge size, powerful engine, big LED taillights and headlights. Maneuvering into a normal parking spot can be a challenge, but the front, rear, and top-down view cameras do help with parking. I love the feature that vibrates your seat to warn you before you back into an obstacle. The audio system has clear sounds, and the interior is quiet enough even when blasting down the freeway at 80mph. The GPS and radio have a nice big screen, and the buttons are intuitive. The Escalade only lets you see small arrows and turn instructions on the dash and on the minimalist HUD display. The air-vented and massaging seat is a nice touch.The lane departure control that vibrates your seat as a warning is a nice touch. I appreciate your comparison between the Z06 Vette and the Escalade. It seems that you have a preference for European SUVs due to their refined interior. Thank you for sharing your thoughts!
-
It's an amazing car.
-
Hey there! I hope you're doing well. I just wanted to let you know that the ride is even better now. While it doesn't have the throaty exhaust, it actually makes it feel more like a car.
Additional sources
More sources of information about 2017 Cadillac Escalade problems:
2017 Escalade engine failure | Cadillac Owners Forum
Aug 18, 2022 ... 95% failed lifter and probably valve stayed open, piston hits it and it breaks off, falls into cylinder where piston chews it up and breaks ...
2017 Cadillac Escalade Problems | Kelley Blue Book
How reliable is the 2017 Cadillac Escalade? See the most common repairs performed and learn if your vehicle is at risk for major repairs in the next 12 ...
Bought used 2017 Premium Luxury Escalade | Cadillac Owners Forum
Nov 24, 2019 ... I have tested the car now and only see two issues: 1. The car has very bad vibrations over 70mph that seem to get better at 80mph again. I am ...
2017 Cadillac Escalade Problems and Common Complaints
Apr 2, 2021 ... The lawsuit involves vehicles with an 8-speed automatic transmission and it suggests there is something faulty with the transmission which makes ...
Common 2017 Cadillac Escalade Problems: Troubleshooting Q&A
Dec 9, 2021 ... I suspect there is a software issue in your radio and an update of the software by a dealer should correct the issues you are having. The ...
Other years of Cadillac Escalade
Are you having problems with your 2017 Cadillac Escalade?
Andy Murazik 2025-01-09
For years, our family has relied on Escalades as our go-to car for our three competitive cheerleader daughters, as we travel a lot. They are classy, stylish, comfortable, and easy to drive, making them pretty much perfect. However, we have been disappointed with the latest model due to its jerky and harsh gear changes, as well as occasional shaking. Despite taking it in for repairs several times, the process Cadillac requires is a joke, with no real solutions offered. It's frustrating to have to go through this process, especially when it's a common issue. We hope Cadillac can address these issues and improve their customer service, as we have been loyal customers for years. While it's understandable that mistakes happen, it's important to handle them with care and respect for the customer. We hope to see improvements in the future.
Jerald Leannon 2024-10-22
I bought this Cadillac Escalade used about 2 months ago. During the short test drive, I didn't notice any issues. However, after purchasing it, I experienced some transmission issues. The car would lunge when I stopped and when it was in park, it would want to go. Additionally, the cue system screen would freeze up and not work properly. I contacted Cadillac's main number and the dealership in Spring, but unfortunately, they were unable to help me as there is no recall for these issues. I found out that there is a civil action lawsuit, the second one for the cue screen. I may have to file a lemon law before this car actually hits someone. I also own a BMW X5 that I love and have had no issues with. I previously owned a Mercedes and I don't think I will ever go back to a Cadillac again. I suggest that no one purchase a Cadillac due to the numerous issues and lack of willingness to fix them.
Myrl Altenwerth 2024-09-16
The vehicle had several issues, including A/C, transmission, lifters, camshaft, and others, which were all replaced at 70k. Additionally, the black hood paint has completely worn off. However, I am confident that with proper maintenance and care, these issues can be avoided in the future.
Rudy Beer 2024-08-03
The car had some issues that made it difficult to drive. However, I recently traded it in for a new Tahoe, which has been a blessing. I hope the next owner of my old Escalade has a better experience with it.
Dedric Daniel 2024-07-11
Despite the challenges I have faced with my 2017 CPO Escalade, I remain confident in its potential. While it has required several repairs, including a transmission failure on the first day of ownership, I have faith in the expertise of the dealer to address these issues. I have experienced some transmission shift problems, but I trust the dealer's assurance that they are normal. Additionally, I have had some brake and electrical issues, as well as some rattles and squeaks, and the front end collision prevention system is no longer functioning. However, I am optimistic that these issues can be resolved and I am committed to working with the dealer to ensure that my vehicle is in top condition. Overall, I am still satisfied with my car and believe that it has great potential.