2020 Audi Q5 e problems

General information about Audi-Q5 e
Overview of popular issues
Analysis of common problems
Сomplaints list

The Audi Q5 e-tron is a battery electric mid-size luxury crossover SUV with three-row seating produced by Audi through the SAIC-VW joint venture in China. Based on the MEB platform, it is the fifth battery electric model in the Audi e-tron series. Closely related to the Q4 e-tron, the model is regarded as the Audi equivalent of the similarly sized Volkswagen ID.6, and not mechanically related to the Audi Q5 or the Q8 e-tron which use the MLB platform.

Overview

The Q5 e-tron was revealed at the 2021 Guangzhou Auto Show as the first three-row model of the e-tron series, and the ninth model that is based on the MEB platform. While sporting a separate exterior design, dashboard design is derived from the Q4 e-tron, with a 10.25-inch digital instrument cluster and an 11.6-inch infotainment touchscreen.

Two variants are offered, which are the Q5 40 e-tron and Q5 50 e-tron quattro. The Q5 40 e-tron is powered by a single 201 hp (204 PS; 150 kW) motor, while the flagship Q5 50 e-tron quattro features a dual-motor setup with 301 hp (305 PS; 224 kW) and all-wheel drive. It is available with a 83.4 kWh battery.

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Common 2020 Audi Q5 e problems

The 2020 Audi Q5 e 55 Premium, a luxury SUV, has been reported to have several common issues and problems, primarily related to the engine, electrical system, and recalls.

One of the most concerning issues reported is the engine catching fire unexpectedly due to a turbocharger wastegate malfunction

. This incident resulted in the evacuation of the vehicle and required the use of a fire extinguisher to put out the flames. While this appears to be an isolated incident, it raises concerns about the reliability and safety of the engine.

Another issue reported is related to the electrical system, specifically the SUV's computer system, which has been known to shut off all systems suddenly, causing the vehicle to stop and turn off by itself

. This issue has been reported multiple times online, although there are only a few complaints about it in the NHTSA database. This problem could potentially be fatal if it occurs during rush hour on a highway.

In addition to these issues, the 2020 Audi Q5 e 55 Premium has been subject to five recalls

. These recalls address various problems, such as wheel arch cover trim potentially detaching, front seat backrest frames not being welded properly, rear axle lock nuts possibly breaking, control module shutdowns reducing engine power, and rear axles potentially being misaligned. These recalls are indicative of the vehicle's overall reliability and the potential for further issues to arise.

When considering purchasing a 2020 Audi Q5 e 55 Premium, it is essential to be aware of these common problems and the vehicle's recall history. While the Q5 is a fantastic luxury SUV, it is not without its issues, particularly concerning the engine and electrical system. Prospective buyers should weigh these concerns against the vehicle's positive attributes, such as its quick powertrain, high-tech interior, and appealing styling.

Is 2020 a good year for Audi Q5?

Reliability 8/10 – There are no major problems found on the 2020 Q5. Avoid models from 2018, which have widespread electrical issues, while 2019–2022 are more dependable choices. Performance 7/10 – The performance is okay for a small SUV, but the SQ5 offers a sportier driving experience with its stronger engine.

What is the most common problem of Audi Q5?

What are common Audi Q5 problems?

Excessive oil consumption. Turbo Q5 models, specifically the 2011 model, suffer significantly from excessive oil consumption. ...
Defective timing chains. ...
Start-stop system issues. ...
Sunroof concerns. ...
Leaky fuel pump flanges.

How many miles per gallon does a 2020 Audi Q5 E get?

27 MPG combined

When you choose to drive a 2020 Audi Q5, you can expect premium fuel efficiency. 22 MPG city and 28 MPG highway is produced with the gas engine of this SUV. The hybrid version of the 2020 Audi Q5 includes 27 MPG combined.

What is the best year of Audi SQ5?

The Best Model Years to Buy an Audi SQ5

With the 2017, you would only pay, on average, 51% of the price as new, with 58% of the vehicle's useful life remaining. The 2018 and 2020 model years are also attractive years for the SQ5, and provide a relatively good value.

Is 2020 a good year for Audi Q5?

What is the most common problem of Audi Q5?

What are common Audi Q5 problems?

Excessive oil consumption. Turbo Q5 models, specifically the 2011 model, suffer significantly from excessive oil consumption. ...
Defective timing chains. ...
Start-stop system issues. ...
Sunroof concerns. ...
Leaky fuel pump flanges.

How many miles per gallon does a 2020 Audi Q5 E get?

27 MPG combined

Where is Audi Q5 E made?

In September 2016, Audi started production at its 12th plant worldwide in San José Chiapa, Mexico. Here, the company builds the Audi Q5 premium SUV and its sports and plug-in hybrid versions on an area of 460 hectares.

2020 Audi Q5 e car problems categorized by type of issue

After analyzing all complaints sent to the NHTSA and researching popular Audi Q5 e problems, we found that the most common problems with these 2023 model year vehicles are:

Electrical system problems
Suspension problems
Wheels problems
Unknown or other problems
Service brakes problems

The graph below shows statistics for all 2020 Audi Q5 e vehicle components and the number of complaints received.

2020 Audi Q5 e complaints

The NHTSA has received 8 complaints about various vehicle components related to the 2020 Audi Q5 e.

2024-10-03

ELECTRICAL SYSTEM PROBLEM

Date Of Incident: 2024-07-09
Fire: 1
VIN: WA1F2AFY9L2
Components: ELECTRICAL SYSTEM
Summary: Jul 9 2024. Plug-in hybrid battery fire. Car plugged in at 11:10am with an empty battery. At 1:45pm we noticed white smoke emitting from the battery, (rear left near charge port). Immediately unplugged. Fire Department on scene, car pushed to street. Disconnected battery, observed heat and some black residue in the battery compartment, FD deemed it no longer an immediate threat, so they departed. At 3:02pm the battery ignited and quickly developed into fully involved car fire. FD returned at 3:08pm and extinguished the fire by 3:09. Filed an insurance claim. Total loss. AudiUSA has not answered phone calls, emails, messages. They assigned a rep to the incident but he has never made any contact, despite my attempts to reach him.

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2024-08-29

SERVICE BRAKES PROBLEM

Date Of Incident: 2024-08-29
VIN: WA1ENAFY8L2
Components: SERVICE BRAKES
Summary: Brake Booster Brake Serví Unit faulty Making noise, took t mechanic and I was told there is a technical service bulletin on this. I called Audi of Danbury and I was told there is no recall. I was told by my mechanic it can cause car t run bad and die.

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2024-02-19

POWER TRAIN PROBLEM

Date Of Incident: 2024-02-05
VIN: WA1ENAFY5L2
Components: POWER TRAIN
Summary: My Transmission failed to go in forward and was racing in drive. I put it reverse and that worked but put back into drive it races then makes a bang and instantly goes into drive. I had car towed to Audi of Allentown. They initially went over vehicle couldn't find issue then it did it to them. They said it had a code for solenoid. They changed valve body and it had codes so they were in contact with Audi Hotline they had them change Mechatronic unit also and the issue was solved, They sent me video, I picked up car and gave them loaner back, I used car local after a few times then it did it again. Had car towed to Audi of Allentown again, they couldn't find issue and sent me video of car. I went to pickup vehicle and they were getting vehicle ready and it did it to them and they said they would let service know. They gave me a loaner. I've called and they haven't had vehicle do it again until today. They videoed it and sent it to Audi Hotline (engineers). There waiting on a reply from Audi. The vehicle is unsafe-- if it did it to me while entering a highway and cut out I could be hit in from rear and it would be a catastrophic accident. Or if it did this at a crosswalk that could be another issue but with pedestrians. If I get car back and it happens again then it cant be fixed and its unsafe I'll need to get a lawyer to rectify this situation.

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2023-12-17

ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM PROBLEM

Date Of Incident: 2023-12-03
VIN: WA1E2AFY5L2
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Summary: Complete failure of the car to start or turn on. This occurred once in 2021 and a second time in 2023. Taken to dealership. Diagnosed with a computer problem. Fixed by dealership.

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2022-10-23

FORWARD COLLISION AVOIDANCE PROBLEM

Date Of Incident: 2022-10-23
VIN: WA1ENAFY5L2
Components: FORWARD COLLISION AVOIDANCE
Summary: The vehicle is a 2020 Audi Q5 Premium Plus model with 15,525 miles on it. I was driving at 55 mph on a two lane country road and approaching an intersection at 11:55 AM ET. Road and weather conditions were perfect. Clear, sunny weather and 65 degrees. Recently paved roadway which was clear and dry. There were no vehicles in front, behind or at the intersection. No pedestrians or animals. Cruise control was off. My foot was on the accelerator pedal. Suddenly, for no apparent reason, the Audi Pre-Sense system engaged. The brakes were automatically applied which instantly reduced speed to about 40 mph. Steering wheel shook briefly, there was a brief audible alert, and then a Audi PreSense triangle warning symbol appeared on the instrument gauge cluster. I was thrown into my seat belt when the car quickly decelerated. The entire incident was probably 5 seconds although it seemed longer in the moment. I startled but maintained control of the vehicle. Luckily, I have a previously scheduled dealer maintenance appointment this coming week. This item will be at the top of the list.

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2022-06-17

SUSPENSION,WHEELS PROBLEM

Date Of Incident: 2022-06-16
VIN: WA1F2AFY4L2
Components: SUSPENSION,WHEELS
Summary: Recall Number: 22V034 Audi has a current recall impacting the alignment of the rear axle. It is causing uneven and unsafe wear on the rear tires. Our tires are experiencing this greatly. We took the car into our Audi dealership. Audi, the manufacturer, rejected the request for tire replacement claiming alignment is within specification. However, if you take even a small glance at our tires, it is clear there is something wrong due to the vehicle, matching the description of the recall to a T. This is a serious safety issue that Audi is not properly addressing.

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2022-03-22

SUSPENSION,UNKNOWN OR OTHER PROBLEM

Date Of Incident: 2022-03-17
VIN: WA1G2AFY0L2
Components: SUSPENSION,UNKNOWN OR OTHER
Summary: RECEIVED LETTER FROM AUDI REGARDING NHTSA:22V034. LETTER INDICATED THERE WAS A DEFECT WITH THE REAR AXLE SUSPENSION ALIGNMENT WHICH COULD LEAD TO PREMATURE AND EXCESSIVE TIRE WEAR AND, POTENTIAL TIRE FAILURE. AFTER INSPECTION, DEALER (FLETCHER JONE AUDI, COSTA MESA, CA) SAID THERE WERE NO ISSUES DESPITE PRESENCE OF EXCESSIVE TIRE WEAR. TIRES ONLY HAD 18,000 MILES ON THEM AND HAD BEEN ROTATED AT 10,000 BY FLETCHER JONES AUDI. I WAS TOLD THEY WOULD NOT DO ANY WORK, REPAIRS OR REPLACE TIRES.

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2022-03-20

WHEELS,UNKNOWN OR OTHER PROBLEM

Date Of Incident: 2022-02-22
VIN: WA1G2AFY2L2
Components: WHEELS,UNKNOWN OR OTHER
Summary: I went to dealership to fix recall and the dealership didn't finish work on recall because they wanted me to pay for an alignment when it says it should off been fixed on your website because the recall damaged my tires unevenly.

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Additional sources

More sources of information about 2020 Audi Q5 e problems:

Common 2020 Audi Q5 e 55 Premium Problems? : r/Audi

https://www.reddit.com/r/Audi/comments/16z9zyd/common_2020_audi_q5_e_55_premium_problems/

Oct 4, 2023 ... An old issue of the EA888 is the waterpump. They are still a more common point of failure but not to a concerning level. The oil pump also might ...

2020 Audi Q5 Reliability - Consumer Reports

https://www.consumerreports.org/cars/audi/q5/2020/reliability/

Owner Reported Trouble Spots · Drive System · Paint And Trim · Engine Major · Exhaust · Engine Minor · Body Hardware · Fuel System/Emissions · Electrical Accessories.

Thinking of buying a 2020 Audi Q5 e and I have some questions! : r ...

https://www.reddit.com/r/Audi/comments/10fv1dq/thinking_of_buying_a_2020_audi_q5_e_and_i_have/

Jan 19, 2023 ... A common problem is the water pump. Nothing a warranty won't handle. The car can do miles and miles on end if treated properly. Lots of ...

2020 Q5e Charging Inconsistency - AudiWorld Forums

https://www.audiworld.com/forums/q5-sq5-mkii-discussion-218/2020-q5e-charging-inconsistency-3004103/

Aug 31, 2020 ... AUDI Q7 3.0 2018 Odometer issue ... Anyone else experiencing issues with their new Q5 55 TFSI-e ? ... Apparently this is a common problem with this ...