Audi Q5 e problems
The Audi Q5 e-tron is a battery electric mid-size luxury crossover SUV with three-row seating produced by Audi through the SAIC-VW joint venture in China. Based on the MEB platform, it is the fifth battery electric model in the Audi e-tron series. Closely related to the Q4 e-tron, the model is regarded as the Audi equivalent of the similarly sized Volkswagen ID.6, and not mechanically related to the Audi Q5 or the Q8 e-tron which use the MLB platform.
Overview
The Q5 e-tron was revealed at the 2021 Guangzhou Auto Show as the first three-row model of the e-tron series, and the ninth model that is based on the MEB platform. While sporting a separate exterior design, dashboard design is derived from the Q4 e-tron, with a 10.25-inch digital instrument cluster and an 11.6-inch infotainment touchscreen.
Two variants are offered, which are the Q5 40 e-tron and Q5 50 e-tron quattro. The Q5 40 e-tron is powered by a single 201 hp (204 PS; 150 kW) motor, while the flagship Q5 50 e-tron quattro features a dual-motor setup with 301 hp (305 PS; 224 kW) and all-wheel drive. It is available with a 83.4 kWh battery.
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Common Audi Q5 e problems
The Audi Q5, a luxury compact SUV, has been celebrated for its blend of style, performance, and advanced features. However, like any vehicle, it can experience common problems that may impact the overall driving experience. Here are some of the most common Audi Q5 problems based on complaints from owners:
- Electrical Issues: Electrical problems in the Audi Q5 can manifest as issues with lighting, power windows, and the infotainment system. These problems can be frustrating and impact the overall driving experience. To prevent these issues, regular maintenance is crucial to identify and address potential problems early.
- Excessive Oil Consumption: Oil leaks are a common concern among Audi Q5 owners, often resulting from gasket failures or problems with the oil filter housing and valve cover gaskets. Addressing oil leaks involves having the gaskets and seals inspected and replaced as necessary. Regular oil changes with high-quality synthetic motor oil can help maintain gasket health and prevent leaks.
- Turbocharger Problems: Some Q5 models equipped with turbochargers may experience issues, such as reduced performance and unusual noises. Preventing turbocharger problems involves using high-quality oil, adhering to recommended maintenance intervals, and avoiding aggressive driving habits.
- Transmission Issues: Transmission issues, including rough shifting and slipping, have been reported by some Q5 owners. These problems can be caused by issues with the transmission fluid, sensors, or clutch components. Addressing transmission issues by having the transmission fluid and filter checked and replaced at recommended intervals and consulting a professional technician for diagnosis and repair is crucial.
- Brake Wear: Premature brake wear is a common concern, particularly for Q5 owners who engage in aggressive driving or frequently encounter stop-and-go traffic. Choosing high-quality brake components and adhering to a maintenance schedule can help prevent premature brake wear.
- Suspension Problems: Some Q5s may experience issues related to the suspension components, such as struts, shock absorbers, and control arms, affecting ride quality. Regularly inspecting and maintaining your suspension components is essential.
- Coolant Leaks: Cooling system leaks, often caused by faulty hoses, connectors, or the radiator, have been reported in some Q5 models. To prevent coolant leaks, regularly inspect the cooling system and replace worn-out components.
- Air Conditioning Malfunctions: Some Audi Q5 owners have encountered issues with the air conditioning system, such as inadequate cooling or inconsistent performance. To address air conditioning malfunctions, it’s recommended to consult a professional technician experienced with Audi’s climate control systems.
Regular maintenance and timely repairs can help mitigate potential issues and keep your Audi Q5 running smoothly. If you encounter any problems, it’s best to consult with a qualified Audi technician for an accurate diagnosis and proper resolution.
Do Audi Q5 have electrical problems?
Electrical Problems: Electrical issues, such as malfunctioning sensors, faulty wiring, or problems with the infotainment system, have been reported by some Q5 owners. These issues may cause various warning lights to illuminate or affect the overall functionality of certain features.
Is the Audi Q5 high maintenance?
In 2022 the rating was 4 out of 5 and in 2021, the rating of the Q5 was a 2 out of 5. In addition to earning less than stellar reliability ratings from groups that derive data from Audi owners, the Audi brand is notorious for being an expensive brand to repair.
Which car is better Audi Q5 or Lexus RX 350?
When drivers compare the Lexus RX 350 to the Audi Q5 or Acura MDX performance, the Lexus RX 350 beats the Audi in horsepower and both vehicles in acceleration. The Lexus RX 350 also offers a choice of FWD or AWD for drivers who prefer a choice between the best possible fuel consumption and precision handling.
What is the engine failure of the Audi Q5?
(Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
Percentage distribution of complaints by Audi Q5 e years
We have researched Audi problems and analysed all the complaints filed against Audi Q5 e cars and compiled the top 3 most problematic Audi Q5 e model years:
Below you can see the percentage distribution of known problems by Audi Q5 e model years.
Distribution of the number of complaints by Audi Q5 e years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Audi Q5 e car problems categorized by type of issue
After analysing all complaints related to Audi Q5 e , it was concluded that the most common issues with these cars are:
- Electrical system problems
- Power train problems
- Forward collision avoidance problems
- Fuel/propulsion system problems
- Unknown or other problems
The graph below shows statistics for all Audi Q5 e vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Q5 e model years
A total of 1 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Q5 e model years
There were a total of 1 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Q5 e model years
There were a total of 1 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 32 complaints about various vehicle components related to the Audi Q5 e . Below are the 25 most recent complaints reported for Audi Q5 e vehicles.
Latest 25 complaints
Audi Q5 e 2020
- Date Of Incident: 2024-07-09
- Date Complaint: 2024-10-03
- Fire: 1
- VIN: WA1F2AFY9L2
- Components: ELECTRICAL SYSTEM
- Summary: Jul 9 2024. Plug-in hybrid battery fire. Car plugged in at 11:10am with an empty battery. At 1:45pm we noticed white smoke emitting from the battery, (rear left near charge port). Immediately unplugged. Fire Department on scene, car pushed to street. Disconnected battery, observed heat and some black residue in the battery compartment, FD deemed it no longer an immediate threat, so they departed. At 3:02pm the battery ignited and quickly developed into fully involved car fire. FD returned at 3:08pm and extinguished the fire by 3:09. Filed an insurance claim. Total loss. AudiUSA has not answered phone calls, emails, messages. They assigned a rep to the incident but he has never made any contact, despite my attempts to reach him.
Audi Q5 e 2020
- Date Of Incident: 2024-08-29
- Date Complaint: 2024-08-29
- VIN: WA1ENAFY8L2
- Components: SERVICE BRAKES
- Summary: Brake Booster Brake Serví Unit faulty Making noise, took t mechanic and I was told there is a technical service bulletin on this. I called Audi of Danbury and I was told there is no recall. I was told by my mechanic it can cause car t run bad and die.
Audi Q5 e 2021
- Date Of Incident: 2024-08-19
- Date Complaint: 2024-08-19
- VIN: WA1F2AFYXM2
- Components: SERVICE BRAKES
- Summary: Reporting a potentially dangerous situation related to the vehicle's braking system. This incident happened on [XXX], on [XXX] in around the Fife WA area. The vehicle is an 2021 Audi Q5 hybrid, purchased new and been taking to dealership for service for every service interval. Initially, the vehicle was in adaptive cruise control, speed set at about 60 miles per hour. Then when the vehicle comes to a congested section of the freeway, the adaptive cruise control tries to slow down the vehicle, but it is about getting close to the vehicle in front, so I manually pressed on the brake and add additional brake force to make sure the vehicle stop in time. About that moment, there were multiple messages showed on the instrument panel, I did not have time to read all of them, but for sure one of the messages said braking system malfunction, and plus the icon with the vehicle and some curve line show up. After I came to a complete stop, and all the message disappeared, (I think the at that time, the vehicle icon with curve line still on), I begin to accelerate again, but then I noticed the brake is not functioning properly. The brake was very tight, I was only going maybe 15 miles per hour at the time and still have hard time stopping. If I would have accelerated to a higher speed, I may not be able to bring the vehicle to a stop safely then. On a busy freeway, I turned on my hazard light, and I drove slowly and safely try to move to an area on the freeway where I can slowly roll the vehicle to a complete stop and I have to push the brake very hard to do so. I reset my vehicle couple of times. Then the brake appears to be working again. But the check engine light came on. Since the braking system is working again at that time, I continue my drive home. After I arrived home, I restarted my vehicle again, and the check engine light disappeared. But please investigate this situation as the safety of the drivers and others are at risk INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Audi Q5 e 2023
- Date Of Incident: 2024-07-05
- Date Complaint: 2024-07-31
- VIN: WA1E2AFY1P2
- Components: ELECTRICAL SYSTEM
- Summary: * Electrical Harness. Yes - it should be available for inspection upon request * Driving 70-75 mph on [XXX] , when the car came to an abrupt de-acceleration. Alerts flashed on the dash "electrical system malfunction" and "drive system malfunction". Lost all power to the vehicle. Managed to drift across the highway to an exit ramp. Two 18 wheel transport trucks narrowly missed colliding with my vehicle. *Problem has been confirmed by the dealer. Part has to be manufactured for replacement. Not readily available. *No - the part has not been inspected other than at the dealership in N.C. *No - there were absolutely NO warning lights, alarms, messages or symptoms prior to this incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Audi Q5 e 2021
- Date Of Incident: 2023-07-14
- Date Complaint: 2024-05-25
- VIN: WA1E2AFY8M2
- Components: FORWARD COLLISION AVOIDANCE
- Summary: I have had three occurrences where the Automatic Emergency Braking system and Forward Collision system have been activated for no reason. In one case the Q5 braked suddenly, and the seat belts tightened to the point that it made my passengers back sore. Fortunately, no vehicle was following close behind to cause a rear end collision. I another case I was stopped at a traffic light with a car also stopped in front of me and the seat belts tightened for no reason. It was very startling. The third instance I was driving along a straight 2 lane road with no cars travelling in either direction and the AEB activated. The braking was violent. I am concerned that the AEB could activate on an interstate highway causing a serious accident. The date I used was just one occurance.
Audi Q5 e 2021
- Date Of Incident: 2023-05-20
- Date Complaint: 2024-05-23
- VIN: WA1E2AFY2M2
- Components: FORWARD COLLISION AVOIDANCE
- Summary: In several instances, my Audi Q5 has erroneously thought there was a road hazard and slammed on the brakes. It was terrifying. Luckily there were not cars close behind or they would have collided with my car. We took it to the dealer who adjusted the system they call “Pre-sense” but the car still slammed on its brakes for no reason a couple of months later.
Audi Q5 e 2021
- Date Of Incident: 2024-03-08
- Date Complaint: 2024-03-27
- VIN: WA1F2AFY5M2
- Components: FUEL/PROPULSION SYSTEM
- Summary: Gas gauge stuck. Other Audi gas sensors have been recalled.
Audi Q5 e 2020
- Date Of Incident: 2024-02-05
- Date Complaint: 2024-02-19
- VIN: WA1ENAFY5L2
- Components: POWER TRAIN
- Summary: My Transmission failed to go in forward and was racing in drive. I put it reverse and that worked but put back into drive it races then makes a bang and instantly goes into drive. I had car towed to Audi of Allentown. They initially went over vehicle couldn't find issue then it did it to them. They said it had a code for solenoid. They changed valve body and it had codes so they were in contact with Audi Hotline they had them change Mechatronic unit also and the issue was solved, They sent me video, I picked up car and gave them loaner back, I used car local after a few times then it did it again. Had car towed to Audi of Allentown again, they couldn't find issue and sent me video of car. I went to pickup vehicle and they were getting vehicle ready and it did it to them and they said they would let service know. They gave me a loaner. I've called and they haven't had vehicle do it again until today. They videoed it and sent it to Audi Hotline (engineers). There waiting on a reply from Audi. The vehicle is unsafe-- if it did it to me while entering a highway and cut out I could be hit in from rear and it would be a catastrophic accident. Or if it did this at a crosswalk that could be another issue but with pedestrians. If I get car back and it happens again then it cant be fixed and its unsafe I'll need to get a lawyer to rectify this situation.
Audi Q5 e 2023
- Date Of Incident: 2024-01-24
- Date Complaint: 2024-02-09
- Crash: 1
- VIN: WA1E2AFY5P2
- Components: VEHICLE SPEED CONTROL
- Summary: On 1/24/24, I was pulling into my garage. I pressed the “p” button to park. The vehicle suddenly lurched forward and accelerated through my garage, knocking down my fence which damaged my neighbor’s garage. No one was physically hurt. Audi engineer inspected the car and looked at the “black box” data. He concluded there was no malfunction of the brakes and referred this as an insurance matter. There was no warning light or signal. I heard the engine rev up and it felt like the car took a life of its own and I had no control over it.
Audi Q5 e 2020
- Date Of Incident: 2023-12-03
- Date Complaint: 2023-12-17
- VIN: WA1E2AFY5L2
- Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: Complete failure of the car to start or turn on. This occurred once in 2021 and a second time in 2023. Taken to dealership. Diagnosed with a computer problem. Fixed by dealership.
Audi Q5 e 2023
- Date Of Incident: 2023-09-29
- Date Complaint: 2023-10-10
- VIN: WA1F2AFY2P2
- Components: FORWARD COLLISION AVOIDANCE
- Summary: Audi pre-sense occasionally alerts you to a problem (potential accident) when there is nothing wrong. But last Friday I was in the left turn lane, with my signal on and foot on brake waiting for the traffic to clear. When the traffic cleared I removed my foot from the brake, and tried to go forward, but the pre-sense immediately went into crash warning mode, turned bright solid red, made a loud noise and immediately locked my brakes. The car was frozen in place for at least 2-3 seconds before the brakes released and I could drive forward. If this happened on the highway - or even with someone behind me on a city street - I could get rear-ended and seriously injured. It turns out: 1. Numerous Audi Q5 owners have had this kind of pre-sense malfunction. (Just go online and look at the comments when you Google this. 2. Audi claims you can adjust the “sensitivity” of the pre-sense, but acquaintances who have tried this say it didn’t help. 3. You can turn off the pre-sense but have to do it each time you start the car up. 4. A friend who has a 2023 Q5 had not only similar problems with unnecessary warnings, and brake locks while trying to turn, but also had the pre-sense indicator go off and the brakes lock when a truck passed him at 45 mph. 5. This also happens on the 2023 Audi Q7. My nephew has one, two weeks ago was in the middle of an intersection, was waiting for traffic to clear to make a left turn, and then tried to. The crash warning went off, his car locked up and he was stuck in the middle of the intersection. Dangerous!
Audi Q5 e 2021
- Date Of Incident: 2023-05-28
- Date Complaint: 2023-06-04
- VIN: WA1E2AFY2M2
- Components: STEERING,VEHICLE SPEED CONTROL,WHEELS
- Summary: Every possible warning light came on without notice and the car came to an abrupt halt. Ultimately the front tires locked and the car could not be moved out of park. This happened at Yosemite National Park and was very dangerous. Fortunately I was able to glide most of the car to the side of the road (not all) before the complete shutdown of all systems. The car was towed to our Audi dealer. Audi confirmed that it was the Gateway Module that had completely shut down due to "water ingress." This was perplexing because: 1) There had been a recall to fix this issue in similar Audi's about a year ago and we had promptly taken it in for the fix; and 2) We did not spill any water on the back seat nor drive over any substantial water which in any event should not have resulted in a complete system failure based on the fix that had been prescribed for the recall. Audi indicates they have fixed the issue and applied a sealant underneath as an added measure. We are very concerned about how - after the recall fix - this could have happened and want to know what assurance there is it cannot happen again.
Audi Q5 e 2021
- Date Of Incident: 2022-10-25
- Date Complaint: 2023-05-02
- VIN: WA1F2AFY6M2
- Components: BACK OVER PREVENTION
- Summary: The contact owns a 2021 Audi Q5E. The contact stated that the vehicle was initially taken to the dealer due to an accident unrelated to a failure; however, the contact stated that while his vehicle was being serviced at the dealer, he was notified by the technician that the VIN was included in NHTSA Campaign Number: 22V742000 (Back Over Prevention) however, during the software update, the infotainment module became corrupted and needed to be replaced. The vehicle had not yet been repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 11,000. Parts distribution disconnect.
Audi Q5 e 2021
- Date Of Incident: 2023-04-05
- Date Complaint: 2023-04-26
- VIN: WA1G2AFY1M2
- Components: ELECTRICAL SYSTEM
- Summary: Charging socket lock errors out. Disables charging and inhibits the vehicle’s electric drivability. The vehicle displays the following error: Could not execute action. Locking error in charging system.
Audi Q5 e 2021
- Date Of Incident: 2023-04-23
- Date Complaint: 2023-04-24
- VIN: WA1E2AFY3M2
- Components: VISIBILITY/WIPER
- Summary: During heavy rain storms, the audi windshield wipers will stop whenever the car is at a stop. This occurs at every setting, auto, low or hi Settings. This is very dangerous especially at a stop light or sign. A pedestrian could be walking in front of your vehicle and because your wipers are not operating you could not see the pedestrian walking in front of your car. Very dangerous!
Are you having problems with your Audi Q5 e?
