2020 Audi A5 problems
The Audi A5 is a series of compact executive coupé cars produced by the German automobile manufacturer Audi since June 2007. The A5 range additionally comprises the coupe, cabriolet, and "Sportback" (a five-door liftback with a fastback roofline) version of the Audi A4 saloon and estate models.
Under Audi's internal platform numbering convention, the A5 is a member of the B-platform series of vehicles, sharing its platform designation with the A4 saloon and Avant. The first generation A5 (Type 8T) is therefore a member of the B8 family, whilst the second generation model (Type 8W6) is based on the B9. Both are derived from the Volkswagen MLB (Modular Longitudinal Matrix) architecture.
First generation (2007)
Initial release
When presented at the March 2007 Geneva Motor Show, the A5 marked Audi's return to the compact executive coupé market since the (B3/B4) Audi 80 based coupé model ended production in 1996. On May 10, 2006, Audi confirmed that the A5 would go into production. The B6/B7 A4 spawned a convertible variant but not a coupé. For the fourth-generation A4 (B8), Audi decided to spin off the cabriolet, along with a new coupé and 4-door fastback sedan, into a nameplate of its own as the A5.
The A5 was the first of the B8 family of vehicles to be released (the others being the A4 and the Q5 crossover SUV), all based on the Audi MLP platform (Modular Longitudinal Platform) which underpin the next generation A6 and A8.
The A5 is the third coupé in Audi's line up, following the second generation TT and the R8. The A5 adopted design elements of the Nuvolari quattro concept car. The A5 debuted with the 3.2 litre FSI V6 engine delivering 195 kW (265 PS; 261 hp).
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Common 2020 Audi A5 problems
The Audi A5, a luxury vehicle, has been reported to have several common problems by its owners. While not all Audi A5 models will experience these issues, it's essential to be aware of them when considering a purchase. Here are some of the most frequently reported problems:
- Multitronic gearbox problems: The earliest Audi A5 models, particularly those produced between 2007 and 2016, have had more reported instances of Multitronic gearbox problems. These include transmission failure, power loss or immobility, shuddering, jerking, and unusual noises during acceleration or cruising. Overheating is another problem, particularly during demanding driving conditions or towing heavy loads.
- Airbags: This issue can impact all Audi A5 models. The water pump is crucial in circulating coolant throughout the engine to maintain optimal temperature. When the water pump fails, circulation is disrupted, resulting in the engine overheating and the potential for severe damage to your vehicle.
- Carbon build-up: Carbon build-up issues have been reported in Audi A5 vehicles. Excessive carbon build-up can result in engine misfires, leading to poor performance and decreased fuel efficiency. It’s worth noting that this problem can impact all Audi A5 models.
- Lack of Bluetooth and limited tech in lower trims: The Premium A5 trim lacks Bluetooth connectivity unless the Audi driving app is installed first. This makes it difficult to quickly connect and play music in the A5. Additionally, the Premium A5 trim is limited in terms of other tech features, such as blind-spot detection and driving aids, beyond crash avoidance.
- Backup camera quality: The backup camera's image is not of great quality and has the sort of fish-eye distortion that makes all parking spaces look perilously small. It was more a hindrance than a helper when parking.
While these problems have been reported by some Audi A5 owners, it's important to remember that not all vehicles will experience these issues. Additionally, Audi has made efforts to address and rectify many known issues through recalls, technical service bulletins, and updated parts.
What is the common problem with Audi A5?
Carbon build-up issues have been reported in Audi A5 vehicles. Excessive carbon build-up can result in engine misfires, leading to poor performance and decreased fuel efficiency. It's worth noting that this problem can impact all Audi A5 models.
Is Audi A5 a reliable car?
Quality and Reliability 72.0/100
The 2023 Audi A5 has a predicted reliability score of 72 out of 100.
Is Audi A5 high maintenance?
An Audi A5 will cost about $8,687 for maintenance and repairs during its first 10 years of service. This beats the industry average for luxury hatchback models by $2,668.
How long does Audi A5 engine last?
Audis can typically go up to 200,000 miles or 20 years without major repairs when they're properly maintained. They're fairly reliable cars, and Consumer Reports ranks them within the top 10 new car brands when it comes to reliability.
What is the common problem with Audi A5?
The number of reported faults on the A5 Sportback is relatively low, although problems with the car's infotainment system are a cause for concern, with phones not connecting properly and flickering screens being the main complaints. The latest software from Audi can cure some of these ills.
Is Audi A5 a reliable car?
Quality and Reliability 72.0/100
The 2023 Audi A5 has a predicted reliability score of 72 out of 100.
Is an Audi A5 expensive to maintain?
An Audi A5 will cost about $8,687 for maintenance and repairs during its first 10 years of service. This beats the industry average for luxury hatchback models by $2,668. There is also a 25.29% chance that an A5 will require a major repair during that time.
Is an Audi A5 expensive to run?
That means despite relatively high sticker prices the A5 should be a relatively inexpensive car to run. That's driven by not just assured high residual values when you've finished with it and tax reduction chasing emissions and economy, but also the option of fixed price servicing packages.
2020 Audi A5 car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Audi A5 problems, we found that the most common problems with these 2023 model year vehicles are:
- Unknown or other problems
- Electrical system problems
- Equipment problems
- Visibility problems
- Air bags problems
The graph below shows statistics for all 2020 Audi A5 vehicle components and the number of complaints received.
2020 Audi A5 complaints
The NHTSA has received 9 complaints about various vehicle components related to the 2020 Audi A5.
EQUIPMENT PROBLEM
- Date Of Incident: 2024-05-12
- VIN: WAU2NGF50LN
- Components: EQUIPMENT
- Summary: See attached document for complaint
VISIBILITY PROBLEM
- Date Of Incident: 2024-07-28
- VIN: WAUANCF55LA
- Components: VISIBILITY
- Summary: The contact owns a 2020 Audi A5. The contact stated while the vehicle was parked, it was noticed that the driver's side window had failed to remain up as intended. The vehicle was taken to a local dealer where it was diagnosed with a defective window regulator. The vehicle remained at the dealer unrepaired. The contact related the failure with an unknown recall; however, the vehicle was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 67,000.
AIR BAGS,SEAT BELTS,WHEELS PROBLEM
- Date Of Incident: 2023-12-26
- Number Of Deaths: 1
- Crash: 1
- VIN: WAUANCF50LA
- Components: AIR BAGS,SEAT BELTS,WHEELS
- Summary: My brother lost control from the tires being worn unevenly wich caused him to lose traction. The airbags in the car on the passenger side where the steel pole made contact, failed to deploy. The seatbelt was defective because he was seatbelted and the belt broke.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2023-12-09
- VIN: WAUANCF53LA
- Components: UNKNOWN OR OTHER
- Summary: Audi issued a service bulletin 90T2 in regards to the telematics control module failure. With this failure the Bluetooth feature in this car no longer works. Most if not all states have adopted laws in regards to hands free devices. This is a know issue with Audi and this has lapeciric year car however there is no recourse in getting it repaired except to pay out of pocket. The is a $2200 dollar repair and insane for a consumer to have to pay when the company knows this part is faulty.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2023-08-11
- VIN: WAUANCF57LA
- Components: ELECTRICAL SYSTEM
- Summary: The blue tooth , gos, CarPlay and emergency sos not working. I looked online and there was a recall, but Audi is no longer honoring the recall to fix this issue.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2022-06-21
- VIN: WAUANCF56LA
- Components: UNKNOWN OR OTHER
- Summary: 2020 Audi A5 sportback SOS module malfunctioned in May 2021 and was replaced. Recall for 90t2 SOS module initiated. In June 2022, the malfunctioned occurred again. There has since been no fixes or estimated time of delivery.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2022-07-21
- VIN: WAUCNCF54LA
- Components: ELECTRICAL SYSTEM
- Summary: Our 2020 Audi A5 experienced a module failure affecting SOS (Loud) audible alarm that sounds every 2-4 minutes when driving and also affects bluetooth connection for hands free phone. Told by Audi dealership there was a recall, then removed for this due to lack of available parts from Audi. This very loud alarm sounds every 2-4 minutes while driving and is variable so can easily scare driving/distract. Audi dealership said at least 5 other customers also have this present issue and have for months and they have no idea when Audi will send replacement modules. This is a driving hazard I would suspect impacting thousands of customers if 5 at one dealership is an indication. The first time this alarm sounded, my wife nearly drove off the road and then it is shockingly loud each subsequent time and still is startling.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2022-01-08
- VIN: WAUWNGF55LN
- Components: UNKNOWN OR OTHER
- Summary: Rear backup camera displays black screen when engaging into reverse gear. This happens 95% of the time. Begun Occurring after 10k dealer service. Probably related to recall on 2022 models with same infotainment system.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2020-09-02
- VIN: WAUCNCF5XLA
- Components: ELECTRICAL SYSTEM
- Summary: Where I am currently living, speed is measured on the roads in km/h. My vehicle allows the speedometer digital display screen (Audi virtual cockpit) to be switched to display MPH or km/h. When working correctly, the speedometer should display the speed with digits and an analog simulation. The display works perfectly when in MPH, however when switching to km/h the analog simulation properly shows km/h, but the digital reading will switch to km/h for a split second but then immediately reverts back to MPH. This defect was confirmed by 2 Audi service technicians at my local Audi service center, but they said Audi doesn't have an update for this defect. I have tried to contact Audi customer service, but I am not getting any answers to my question. I think this is a safety issue because it can be confusing as I expect to see the speed in km/h in both digital and analog display, but it shows the digital in MPH. An image that clearly shows the problem is attached. As you can see the analog style reading is in km/h, but the digital reading is in MPH. I have tried to resolve this with Audi for 1 year. It is my opinion that my safety and others has been placed at risk because this problem often causes me to be confused about the speed I am traveling. For example, if I glance down and see 100 on the display in a 100 km/h zone, I think I am going the speed limit, but fact, I would actually be going 100 MPH or 160 km/h, which would obviously be dangerous. The vehicle has not been inspected by police, insurance, or any other vehicle inspection organization. The problem occurs consistently and can be inspected at any time. This problem was noticed shortly after taking delivery one year ago in September of 2020.
2020 Audi A5 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 4 recalls for different components of the 2020 Audi A5.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: TIRES
- Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
- Consequence: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
- Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: SEATS
- Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2017-2020 A4 Allroad, A4 Sedan, 2018-2019 RS5 Coupe, 2019 RS5 Sportback, 2018-2020 A5 Cabriolet, A5 Coupe, A5 Sportback, S4 Sedan, S5 Cabriolet, S5 Coupe, and Audi S5 Sportback vehicles. The cable connecting the seat heater to the Passenger Occupant Detection System (PODS) may have a contact fault, causing the software to misdiagnose a malfunction and disable the passenger air bag.
- Consequence: A disabled passenger air bag increases the risk of injury in the event of a crash.
- Remedy: Dealers will replace the connecting cable and either the heating mat or entire seat cover, free of charge. Owner notification letters were mailed January 7, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 74E3. This recall is an expansion of Recall 19V-547 (74D9). Vehicles previously repaired under 19V-547 will need to return for the new remedy.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
- Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
- Consequence: A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
- Remedy: Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: EXTERIOR LIGHTING:TAIL LIGHTS
- Summary: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi RS5 Sportback, 2020-2021 Audi A5 Sportback, and S5 Sportback vehicles. The wiring harness for the rear lights could be missing the anti-abrasion protection in the area of the spare wheel well.
- Consequence: Without the scuff protection, the wires may become damaged during a rear crash, disabling the doors from being opened from the outside, causing a loss of hazard lights, and increasing the risk of injury.
- Remedy: Audi will notify owners, and dealers will apply scuff protection, free of charge. The recall began January 21, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 97EU.
Negative 2020 Audi A5 car reviews
Positive 2020 Audi A5 car reviews
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This car is truly outstanding! I recently leased a 2019 Florette Silver Metallic Audi A5 S-Line with the optic black package, which includes the blacked-out grille, mirror housings, flat-bottom steering wheel, and piano black dash inlays (which I don't like very much, but they're alright). Let me tell you, there are so many things to love about this car! Firstly, the looks of this car are amazing, like I said, it's like a business suit. Secondly, the car drives and feels very nice. If you get the sport seats and flat-bottom steering wheel like mine, you're going to love the way this car feels when you're driving it. Thirdly, this car is very practical with outstanding storage space and a tailgate, but with the looks of a coupe, making it better than other basic sedans out there. Fourthly, the Audi MMI (multi-media interface), virtual cockpit, and controls feel nice, look nice, and are easy to use. The Audi A5 is a nice place to be, you'll look for excuses to take it out, to go to places in it. I even started going to the gym more often! The only thing I don't like about this car is that although it's practical with the tailgate and all, it has VERY little interior storage in the front for basic items. The A5 doesn't even have a compartment for sunglasses, so I have to put my sunglass case in the area under the armrest. The problem with this is that's where the wireless charger is, taking up most of the space. Other than that, this car is basically perfect! It's been 3 years and 25k miles, and I haven't had any issues, just a lot of flat tires (these wide grippy summer tires love eating nails). Another thing that has been annoying the bejesus out of me is the Android Auto, which tends to disconnect very often and just doesn't work well. The BT is good but doesn't connect to my phone right away (it might be something in my phone settings), but I have friends with Toyotas that don't struggle as much as I do with their Android Auto and Bluetooth setups. Three years in, this car still gets looks in the street!
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I bought the car CPO in October of last year. I am so impressed with the overall performance! It's peppy, quiet, and very comfortable. After owning a BMW 440, an Infiniti Q50, and a Mercedes E350, I am now sold on the Audi brand.
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This is my 4th A5 Cab and I must say, this redesign is absolutely amazing! The car is solid, bold, and powerful, making it a joy to get behind the wheel of. It's a perfect combination of luxury and sport, and the soft top gives you plenty of trunk space even when the top is down. I've seen convertibles with less trunk space! The technology is a bit overwhelming at first, but I'm getting the hang of it. I also own a 2017 E Class Benz, but in my opinion, it doesn't even come close to comparing to this one. Audi really nailed it with this redesign!
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I absolutely adore my A5! Although I previously owned an A3, which was fun to drive, it felt too small for my liking. The A5, on the other hand, has stolen my heart after almost a year of ownership. Its style never gets old and the interior quality is simply outstanding. But the best part about this car is how it drives. Whether I want to cruise around like a luxury sedan or transform it into a quick, solid rocket by setting it up in Dynamic (sport) mode, it always delivers. It truly offers the best of everything in a car - looks, power, build quality, comfort, and efficiency. On a recent 12-hour road trip, I was thrilled to average 5.5 L / 100KM and managed to get 880 KM of range. I love this car more than anything and if I don't keep it for a long time, I will definitely replace it with one just like it!
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Hi there! I'm thrilled to share my experience with the Audi A5 Cabriolet. This is actually my second consecutive model and I must say, I'm a huge fan of this car! I decided to upgrade to the 2018 model because of the latest technology and safety features that have been included in the A4 & A5 platforms. One of my favorite features is Audi's version of cross traffic (rear) monitoring, which was not previously available in the A5. This feature has been a lifesaver for me, especially in my area where backing out of parking spaces can be a nightmare. The Heads Up Display and the Virtual Cockpit rendering of the main display are also very convenient. The optional adaptive cruise control provides semi-autonomous driving and has been of great assistance while driving in the stop and go traffic conditions which I encounter on a daily basis. The 2018 model has a more powerful engine and there has been further improvement of the suspension system. I'm also pleased to report that my Prestige trim level's insulated cloth top now provides better sound insulation than in the 2014 model and there has been an improvement in the way in which the top stores in the trunk (relative to storage capacity). Although I preferred the more classic body style of the 2014 A5, I must say that the newly sharpened/enhanced sheet metal lines are quite impressive. However, I do have to admit that I'm not a fan of the new non-retractable separate (top center dash mounted) display screen which has become favored by European makers. Overall, I'm very happy with my purchase and would highly recommend the Audi A5 Cabriolet to anyone looking for a stylish and reliable car!Please note that the display in the 2018 A5 is not a touch screen, but it is conveniently controlled by a large MMI knob in the center console. The driver has exceptional control of information as different displays can be shown on this screen and the virtual cockpit. The 2018 A5 accepts Android Auto and Apple Car Play, and there is seamless integration of these programs with regards to navigation and media. Unfortunately, Audi does not currently permit non-media applications like 'Waze' in Android Auto, unlike other manufacturers. Despite my disappointment with the lack of interior space in the cabin, I absolutely LOVE the 2018 A5. The glove box is now essentially useless as Audi has moved the bulky CD & SD card player to that location from the center stack. The center console storage space is VERY shallow and not completely covered by the adjustable center armrest. A small covered cubbyhole is provided in the lower dash to the left of the driver in a location which is not easy to safely access while driving. Please note that Audi does not provide ANY ability to equip the A5 with an ashtray & lighter/receptacle, not even as a build option when ordering the car to specifications from Germany (this option is available in Europe). It seems that there was little (if any) input from actual drivers regarding these convenience features. However, the 2018 A5 is a no-brainer for me to upgrade from an already superb 2014 A5 Cabriolet, thanks to its combination of precise all-wheel-drive handling in any weather/road condition, more powerful engine, and outstanding/state-of-the-art technology.
Additional sources
More sources of information about 2020 Audi A5 problems:
Why You should never buy a Audi A5 - YouTube
Feb 7, 2022 ... Hi guys This video is about the problems of the Audi A5 and what might stop you from buying it you can also check out videos of why you ...
10 of the most common problems with the Audi A5 - BreakerLink Blog
Jul 13, 2023 ... So what are the most common faults with the A5? · 1. Infotainment system issues · 2. Multitronic gearbox problems · 3. Airbags · 4. Timing chain ...
Audi A5 2018+ Reliability? : r/askcarsales
Jun 13, 2021 ... So how reliable is this model, what are some common issues? Tell me your stories and how much it costed you. Thanks.
2020 Audi A5 Problems | Kelley Blue Book
How reliable is the 2020 Audi A5? See the most common repairs performed and learn if your vehicle is at risk for major repairs in the next 12 months.
2016 A5 Review, Common Issues, Buying Guide - AudiWorld Forums
Jul 25, 2020 ... ... 2020 Audi S5. So I hope you'll consider subscribing. I was comparing the suspension with my friend's A6, and my own Mercedes, and A5 was stiffer ...
Other years of Audi A5
Are you having problems with your 2020 Audi A5?
Louisa Marvin 2025-03-14
The car was pretty, but it became too cramped for my liking. I found the heavy and long doors to be a hassle when getting in and out of parking spaces, and I missed having an easy-to-use touchscreen. While the Google GPS was cool, over time it became impractical for me. The layout of the dashboard, with information laid out horizontally, made it difficult to see everything I needed to. Additionally, I had a negative experience with the Audi dealer, who was very inflexible and refused to refund the maintenance plan a month after purchase. However, I am now much happier with my new and much larger Volvo S90. It has Auto Pilot and a huge touch screen similar to the Tesla, as well as a spacious back seat and great gas mileage. I use the Auto Pilot all the time and no longer have to deal with the Audi mouse. The screen is also vertical, allowing me to see more of what's ahead of me and not wasting any space. Lastly, the Volvo has amazing headlights that turn with auto-bright at night, making night driving feel like day.
Carter Bauch 2025-03-01
It's been over 2 years and 35k miles since I got Rhi Rhi, and I'm happy to say that she's still a thrill to drive and looks as good as ever. I've taken good care of her with regular maintenance and new tires, but she hasn't had any major issues with the transmission, engine, brakes, or overheating. The paint still looks fantastic with no fading or major scratches, and the interior is holding up well too. Even my Australian Cattle dog hasn't caused any damage to the rear seats, which still look new thanks to the dog hammock I use. The ride and performance are still great, and I even upgraded to better Continental tires which improved road noise and comfort. The sporback is not only good-looking, but also practical with its spacious hatch that can fit even large items like a 65 gallon aquarium. I've noticed several newer ones in the workplace parking lot, and even my BMW-loving colleague traded in his year-old 3 series for one that looks just like mine. I have no regrets about my purchase, and my dealership has tried to convince me to upgrade to newer models like the S5, RS 5, and S7, but I'm perfectly happy with Rhi Rhi.I had a great experience with my Audi A5 Sportback! My personal mechanic, who specializes in German vehicles, told me that this car is a sweet spot that even Audi didn't realize they had created. The ride and performance are still great, and I even noticed an improvement in road noise and comfort after switching to Continental tires. The Sportback is a good-looking vehicle, and the hatch is a huge plus when it comes to loading items from places like home improvement stores. I've even loaded a 65-gallon aquarium in it! Since I've had mine, I've noticed several newer ones in my company's parking lot, and three people have asked me about mine. One of them even traded in his BMW for one that looks just like mine! As far as car purchases go, this is tied for my favorite out of the 13 I've owned. I've had no regrets or buyer's remorse. However, I did experience some issues with the engine at 61k miles, and unfortunately, the warranty had expired. Despite this, I still had a great experience with my Audi A5 Sportback and would recommend it to others.I hope you are doing well. Take care!
Brian Stracke 2024-03-18
This car is a blast to drive in the summer! The acceleration is phenomenal and the ride is incredibly comfortable. You might even find yourself going 100 without even realizing it! The aerodynamic styling is also very sharp and eye-catching. On the downside, the cup holders in front are in a bit of a bad location as they block some of the controls. Additionally, the glove box has lost some space from previous years and can no longer fit the owner's manual. The small storage box to the left of the steering wheel is also too small for the manual. Lastly, the pockets on the door can be a bit awkward to get items in and out of. Overall, though, this car is a joy to drive in the summer (I have yet to own it during a winter season).