2020 Volvo Xc60 problems
The Volvo XC60 is a compact luxury crossover SUV manufactured and marketed by Swedish automaker Volvo Cars since 2008.
The XC60 is part of Volvo's 60 Series of automobiles, along with the S60, S60 Cross Country, V60, and V60 Cross Country. The first generation model introduced a new style for the 60 Series models. Along with the rest of the line-up, the first-generation XC60 was refreshed in 2013. Similarly, the second-generation model, released in 2017, is the first in the series. The car was named Car of the Year Japan for 2017–2018.
XC60 concept (2007)
The XC60 concept was unveiled at the 2007 Detroit Auto Show. It included a glass roof and a newly styled grille. The model introduced Volvo's new styling cues, which were gradually implemented throughout the model range. The XC60 concept also included a new shifting mechanism, electronic bootlid, and 20-inch wheels.
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Common 2020 Volvo Xc60 problems
Based on complaints from owners of the 2020 Volvo XC60, several common problems have been reported:
- Brake Problems: Complaints have arisen regarding the automatic braking system (ABS) failing to detect obstacles and engage when necessary. This poses a significant safety concern for owners. Volvo issued a recall affecting 120,000 cars due to a braking computer defect controlling the Automatic Emergency Braking system.
- Rotors Defects: Some owners have reported defects with the XC60 rotors, leading to replacements at unusually low mileage. Defective rotors can pose safety risks and unexpected maintenance costs for owners.
- Power Steering Issues: The power steering system in the XC60 has been a concern for owners, with complaints of whining noises, difficulty turning, and sudden loss of power assist. These issues can impact the drivability and safety of the vehicle.
- Engine Performance Problems: Owners have reported stalling, hesitation, and rough idling issues with the XC60, particularly in the 2010 model year. These engine performance issues can disrupt the driving experience and may require costly fixes.
- Tailgate Problems: Some owners have faced issues with the liftgate not functioning correctly, causing inconvenience when loading gear. This problem was part of a recall affecting Volvo models built from 2006 to 2018, including previous-generation XC60s.
- Infotainment System Glitches: Reports have surfaced regarding problems with the infotainment system in the 2022 model, including screen shutdowns and issues with the Google operating system controlling various functions. These glitches can affect the overall driving experience and require attention from Volvo.
These common problems reported by owners highlight various issues with the 2020 Volvo XC60, ranging from safety concerns to electrical and mechanical malfunctions. Addressing these issues promptly is crucial to ensure the reliability and safety of the vehicle for owners.
What is the common problem with Volvo XC60?
XC60 owners don't usually buy these SUVs for speed but expect solid reliability. However, many drivers say they experience stalling, hesitation, or rough idling issues that disrupt the driveability of the XC60. Sources say the 2010 model is the worst culprit for engine problems and carries the highest costs for fixes.
Are Volvo XC60 reliable?
This generation of XC60 finished in third place out of 24 cars in the large SUV class in our most recent What Car? Reliability Survey, above the Audi Q5 and BMW X3 but below the Toyota RAV4. It achieved an excellent overall score of 97.9%.
What should I pay for a 2020 Volvo XC60?
Used 2020 Volvo XC60 Pricing
| Original MSRP | KBB Fair Purchase Price (nat'l average) | |
|---|---|---|
| T6 Momentum Sport Utility 4D | $46,945 | $27,640 |
| T5 R-Design Sport Utility 4D | $50,145 | $28,869 |
| T5 Inscription Sport Utility 4D | $50,145 | $29,436 |
| T6 Inscription Sport Utility 4D | $53,645 | $34,196 |
What is the most reliable Volvo 2020?
The following models were sorted from lowest to highest according to their J.D. Power scores.
- 8 2020 Volvo XC40: 76/100. ...
- 7 2020 Volvo V60: 77/100. ...
- 6 2013 Volvo XC90: 78/100. ...
- 5 2012 Volvo S60: 80/100. ...
- 4 2011 Volvo XC60: 81/100. ...
- 3 2010 Volvo C70: 83/100. ...
- 2 2016 Volvo S60: 85/100. ...
- 1 2010 Volvo S80: 87/100.
How reliable is Volvo XC60 2020?
How Reliable Is the 2020 Volvo XC60? The 2020 Volvo XC60 has a predicted reliability score of 71 out of 100. A J.D. Power predicted reliability score of 91-100 is considered the Best, 81-90 is Great, 70-80 is Average, and 0-69 is Fair and considered below average.
What is the common problem with Volvo XC60?
XC60 owners don't usually buy these SUVs for speed but expect solid reliability. However, many drivers say they experience stalling, hesitation, or rough idling issues that disrupt the driveability of the XC60. Sources say the 2010 model is the worst culprit for engine problems and carries the highest costs for fixes.
What is the most reliable Volvo 2020?
The following models were sorted from lowest to highest according to their J.D. Power scores.
- 8 2020 Volvo XC40: 76/100. ...
- 7 2020 Volvo V60: 77/100. ...
- 6 2013 Volvo XC90: 78/100. ...
- 5 2012 Volvo S60: 80/100. ...
- 4 2011 Volvo XC60: 81/100. ...
- 3 2010 Volvo C70: 83/100. ...
- 2 2016 Volvo S60: 85/100. ...
- 1 2010 Volvo S80: 87/100.
Are Volvo XC60 expensive to fix?
Average annual repair cost: $746
The Volvo XC60 costs less to own in terms of average annual repair costs than the average of $859 per year in the luxury compact SUV class. And it winds up in the shop slightly less often — 0.5 times a year, on average, compared to 0.6 times for its competitors.
2020 Volvo Xc60 complaints
The NHTSA has received 0 complaints about various vehicle components related to the 2020 Volvo Xc60.
You can leave your car complaint via the special form below.
2020 Volvo Xc60 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 5 recalls for different components of the 2020 Volvo Xc60.
- Manufacturer: Volvo Car USA, LLC
- Components: STEERING
- Summary: Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.
- Consequence: A screw inside the gearbox housing can cause the steering wheel to lock up and increase the risk of a crash.
- Remedy: Dealers will replace the steering gear, free of charge. Owner notification letters are expected to be mailed March 1, 2023. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10213.
- Manufacturer: Volvo Car USA, LLC
- Components: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
- Summary: Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 S90L, 2020-2021 XC60, and XC90 vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.
- Consequence: Separation of the rotor and shaft may cause a reduction in braking assistance and a loss of the Antilock Brake System (ABS) and Electronic Stability Control (ESC), increasing the risk of a crash.
- Remedy: Dealers will replace the hydraulic unit, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10120.
- Manufacturer: Volvo Car USA, LLC
- Components: ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
- Summary: Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.
- Consequence: Failure of the low-pressure fuel pump can cause a stall, increasing the risk of a crash.
- Remedy: Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10100.
- Manufacturer: Volvo Car USA LLC
- Components: VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
- Summary: Volvo Car of N.A., LLC (Volvo Cars) is recalling certain 2018-2020 XC60 vehicles. The nuts that secure the front wipers may not have been sufficiently tightened, possibly causing the wipers to not function properly.
- Consequence: The risk of the front wiper arms nut fixation to loosen and not holding the arm in correct position, the wiper function could be reduced and vision could be impaired, thus increasing the risk of a crash.
- Remedy: Volvo Car will notify owners, and dealers will tighten the nuts holding the front windshield wiper arms in position, free of charge. The recall began September 29, 2020. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10044.
- Manufacturer: Volvo Car USA LLC
- Components: FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
- Summary: Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.
- Consequence: If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.
- Remedy: Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.
Negative 2020 Volvo Xc60 car reviews
Positive 2020 Volvo Xc60 car reviews
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As fellow Volvo owners, we understand the importance of safety and quality. We are grateful for the opportunity to share our positive experience with this amazing brand. A few years ago, we were involved in a serious accident with our S60, but thanks to the advanced safety features of our Volvo, my wife and I were able to walk away unharmed. This experience has shown us that the true value of owning a Volvo lies in the peace of mind that comes with knowing you are driving one of the safest cars on the road. The XC60, our current Volvo, not only boasts a luxurious interior and comfortable seating, but also features semi-autonomous drive function, making long road trips a breeze. We believe that safety is priceless, and that is why we will always choose Volvo. Thank you for considering this amazing brand!
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I'm still getting to know my car after having it for a month, but so far, I absolutely love driving it! One of my favorite features is the option to shift from Hybrid mode to Performance. It tightens up the steering and lowers the car, making it even more fun to drive. Admittedly, it did take me a little while to learn all the different driving options, but it was definitely worth it. Ultimately, I bought this car for three main reasons: 1) SPACE - I can fit everything from three car seats along the back seat to my dogs in the back to a very large stroller, groceries, etc. The built-in booster seat will be an added bonus as my grandchildren get bigger. 2) ACCESSORIES - The seats are super comfortable, the sunroof is amazing, and the sound system is top-notch. It's perfect for me and has tons of helpful features, like the adaptive cruise control and pilot assist that work extremely well. I also love all the camera views, especially the 360 overhead view, which is well calibrated and accurate. 3) GAS MILEAGE - I was initially worried about gas mileage, but I've charged it several times and I'm already at over 430 miles with 1/4 tank left and about 80 more estimated miles to go. I drive a combination of streets and highways, and the hybrid battery seems to contribute well to gas efficiency. Plus, the car isn't too big, so it's easy to maneuver in and out of tight spaces. The 360 overhead view is definitely a bonus - it gives me peace of mind when I'm a little concerned. Ultimately, I wanted a bigger car that could fit my two dogs and three young grandchildren (four and under) that was fun to drive and didn't guzzle gas like crazy. The XC 60 T8 Hybrid delivered everything I wanted and more!
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Congratulations on your purchase of a 2020 XC60 Momentum T6 through the Volvo overseas delivery program! We highly recommend this method of purchase as it saved us around $11k over the dealer sticker price. Although we had to wait a few months for delivery, it was worth it as the car arrived with only the extras we selected, without any unnecessary additions to inflate the price. The exterior styling is absolutely gorgeous, and we love the unique and beautiful denim blue paint color. The interior is also stunning, with perfect fit and finish, although it feels a bit tight. The leather seats are very comfortable and the car is well insulated from exterior sound. The ride is a bit stiff, as expected from an SUV, but it holds body roll to a minimum in corners. The engine is incredibly responsive and impressive at any rpm range, accelerating quickly. The 8-speed transmission with true overdrive gear shifts very smoothly and at logical points. The center display and computer-operated controls take some studying to learn, but we would prefer knobs/dials for easier operation. The center console storage compartment is located behind the driver's right arm, which can be a bit hard to access. The seat belt attachment to secure the belt is a bit too low and should have been extended by about 3 inches. The brake pedal feels a bit soft and takes some pressing to engage, but the car has big disk brakes. Overall, we are very happy with our purchase and would highly recommend the Volvo overseas delivery program to anyone looking for a great deal on a beautiful car.
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I have a 2019 T5 Inscription. Overall, I really enjoy the car, but like any vehicle, it has its imperfections. Here are a few things that I've noticed: 1) The engine can be a bit loud and the shifting isn't always smooth in lower gears; 2) Responding to texts is only possible when connected to Android Auto/Apple Play; 3) The rain-sensing wipers require manual activation and aren't fully automatic. While these may seem like minor issues, when you're paying a premium price, you expect everything to be perfect. Additionally, I experienced a check engine light after only 500 miles, which was frustrating. However, the dealership was quick to provide me with a loaner car, which was greatly appreciated. Now, onto the things I love about the car: 1) The ride is smooth and quiet; 2) The center display is excellent and the technology is easy to use; 3) The safety features, such as lane assist and blind spot monitoring, are top-notch; 4) The gas mileage averages around 25 mpg; 5) My absolute favorite feature is the remote start from my phone, which is especially useful in Florida where I can cool down the car before getting in. Overall, I still really enjoy the car, but it's not without its flaws. I would definitely consider getting another one in the future. UPDATE: I've now had the car for over 2 years and put 26k miles on it. The technology is still great, but unfortunately, I've had a few issues. I had a second O2 sensor fail and the driver's door handle stopped working. The final straw was when the oil return rod broke, leaving a 2ft oil puddle in my garage. While I would love to continue driving a Volvo, experiencing 4 manufacturer flaws in 26k miles is unacceptable. My lease is up in 10 months and I'm currently researching other options.
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When searching for a new car to replace my 9-year-old Audi A4 3.2L Prestige S-Line, I considered many vehicles from different brands such as Audi, Mercedes, Mazda, VW, and Honda. After months of research, I finally decided on the Volvo XC60 T6 R-Design. We ordered the car in February of this year as a 2018 model year, but the 2019 model was delivered 4 months later. Thanks to Volvo, the dealership held the 2018 agreed price on the more heavily featured 2019 model. Although we strongly considered the T8 (hybrid) version, we ultimately rejected it because the new car is intended for highway trips and the additional 500lbs or so would hinder highway fuel mileage. With only 1500 miles on the R-Design, it has proven to be everything I had hoped it would be. It is a superbly comfortable and quiet highway cruiser that provides a safe, serene, solid, and even sporty-ish driving experience. Learning the new tech and interface in the center console takes a bit of homework, but once the preferences are set and the short learning curve is attained, controls seem logical and well laid-out. Steering wheel controls and voice commands handle the majority of routine functions such as radio/music selection and volume, cabin temperature, text message response, automatic cruise control, and Pilot Assist.) Favorite features so far include the auto-cruise control, head-up display, Bowers & Wilkins audio system, fuel economy, comfortable R-Design seats, and general driving dynamics. I do have a few nit-picky dislikes, such as the lack of a sunglasses holder in an overhead bin, and the somewhat unpleasant engine sound under moderately hard acceleration (although cruising noise is virtually silent). Also, I miss having a CD player (yes, I'm showing my age, but I have a lot of CDs).UPDATE: FOURTEEN MONTHS LATERThe XC60 continues to exceed my expectations. After several 600 mile round trips, puttering around town, and a total of 18,600 miles on the odometer, there are ZERO mechanical, electrical, interface, or infotainment issues. None. The R-Design has had one oil change service and software update (neither of which cost me anything) and another service is due in a couple of weeks. The engine has not used any oil in the roughly 9000 miles of use since the last oil change. The A/C system is terrific, cooling the interior quickly in these hot summer months. All the safety systems continue to function as advertised and impress my occasional work mate passengers. Interstate cruising is quiet, relaxing, and unstressful. Certainly the driver still needs to monitor the road and input steering as required, but the automatic cruise control and lane keeping systems help the miles melt by. Fuel mileage also continues in the upper 27-28 mpg range at interstate cruising speeds (70-75 mph), and strictly around town driving yields low 20s mpg. We continue to appreciate the very comfortable seats, excellent Bowers & Wilkins audio system, and roomy interior. The XC60 is the optimum size for us and our travel and commuting needs. Because this is my first experience, much less, my first ownership of a Volvo product, I was very skeptical. However, the vehicle has won me over and I couldn't be happier with my purchase.After living with it for nearly 18 months, I can wholeheartedly recommend the Volvo XC60 T6 R-Design! Even after almost three years and nearly 40k miles of ownership, the XC60 is still performing exceptionally well and providing excellent service. I have zero complaints or areas of concern, and there's even a trace of new-car-smell lingering. Although the free maintenance period is over, the last scheduled service was handled quickly and reasonably by the top-notch tech team at the dealership. I would highly recommend this Volvo to anyone looking for solid, reliable, efficient, and stylish transportation.
Additional sources
More sources of information about 2020 Volvo Xc60 problems:
2020 XC60 - anything to look out for? | SwedeSpeed - Volvo ...
Feb 6, 2023 ... More common issues were streaky wipers, faulty rotors, and a gap in my sunroof seal. The streaky wipers were an easy fix, though I didn't really ...
2018-2020 Volvo XC60 T5 or T6 owners: Why should I BUY/NOT ...
Dec 31, 2021 ... No issues so far, but it's there when I need it. That said, I love the car. Fast and sporty with great handling. Glad I upgraded.
2020 Volvo XC60 Reliability - Consumer Reports
Owner Reported Trouble Spots · Exhaust · Electrical Accessories · Climate System · Brakes · In-car Electronics · Fuel System/Emissions · Drive System · Steering ...
2020 Volvo XC60 Problems | Kelley Blue Book
How reliable is the 2020 Volvo XC60? See the most common repairs performed and learn if your vehicle is at risk for major repairs in the next 12 months.
2020 Volvo XC60 - Know The Brake and Electrical Problems ...
Feb 2, 2022 ... According to Volvo, safety is their top priority. Owners are complaining about problems with the automatic braking system (ABS), which is a huge ...
Other years of Volvo Xc60
Are you having problems with your 2020 Volvo Xc60?
Wilfred Greenfelder 2025-07-21
If you're considering purchasing a Volvo SUV, it may be worth doing some research on the electronics issues that some customers have experienced. Some have reported issues with the phone disconnecting from the system after a few hours, and others have had trouble with the radio turning on unexpectedly. While these issues can be frustrating, it's important to note that Volvo has been working to address them. If you do decide to purchase a Volvo SUV, be sure to ask the dealership about any known issues and what steps they are taking to resolve them.
Ford Borer 2025-05-03
As a fellow Volvo enthusiast, I am sorry to hear about the issues you have been experiencing with your new XC60. It must be frustrating to have spent more time taking it to the dealership than enjoying it on the road. I can understand how disappointing this must be, especially given the price point of the car. It's great to hear that Stoneacre at Chesterfield have been helpful throughout this process. I hope that the issues with your car can be resolved soon so that you can fully enjoy all the amazing features and specifications that the XC60 has to offer. As a loyal Volvo customer, your feedback is valuable and I'm sure the team at Volvo will take it into consideration to improve their products in the future.
Diamond Prohaska 2024-11-25
The Fusion red car looks great and the seats are comfortable, making for a comfortable drive on the freeway. However, there are some downsides to consider. The car is slow to accelerate and has a terrible lag when pressing the gas. Additionally, the infotainment system is not user-friendly and the ride can be harsh on bumps. The gas mileage is also not as good as advertised, averaging 23 mpg instead of the expected 25-26. While the car may look new and modern, the electronics and engine feel outdated and clunky. Unfortunately, reselling the car was impossible, even when priced 3k below book for 2 months. In the end, I traded it in for a Mercedes at a loss. Based on my experience, I would not recommend this car.
Joan Larson 2024-11-14
Volvo will promptly order the necessary parts for their recalls. However, in the meantime, you may need to rent a vehicle. We recommend choosing an affordable rental option.
Aidan Thompson 2024-10-16
Although the car has an attractive appearance, there are some issues with the system not booting up when the car is turned on, resulting in a lack of heat/AC or radio for approximately 15 minutes while driving. Additionally, the display screen only works with Android when the phone is physically plugged into the car, and the voice response is consistently unhelpful. However, I am confident that I will be able to resolve these issues and continue to enjoy driving this car. Thank you for your attention to this matter.