2004 Volkswagen Phaeton problems

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The Volkswagen Phaeton ( /ˈfeɪtən/ FAY-tən) (Typ 3D) is a full-size sedan/saloon manufactured by the German automobile manufacturer Volkswagen, described by Volkswagen as their "premium class" vehicle. Introduced at the 2002 Geneva Motor Show, the Phaeton was marketed worldwide. Sales in North America ended in 2006 and global sales ended in 2016.

The name Phaeton derives from Phaëton, the son of Phoebus (or Helios) in Greek mythology, by way of the phaeton auto body style and the type of horse-drawn carriage that preceded it.

Production ended in March 2016 and an all-electric second generation was slated to be produced. Starting in April 2017, the Gläserne Manufaktur Dresden began assembling the e-Golf instead.

2004 Volkswagen Phaeton

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Common 2004 Volkswagen Phaeton problems

Based on complaints from owners of the 2004 Volkswagen Phaeton, several common problems have been reported:

  • Electrical Problems: Some owners have reported various electrical issues, impacting different components like the climate control system, power windows, and navigation system. These problems can manifest as failures in heating or cooling the cabin, malfunctioning fans, stuck or faulty windows, and inaccurate display or directions from the navigation system. Resolving these issues may involve repairing or replacing affected components.
  • Air Suspension System Malfunctions: Another common problem involves the air suspension system, which can fail or malfunction, affecting the ride quality or causing the vehicle to sit lower than normal. Repairing or replacing the affected parts of the suspension system is necessary to address this issue.

These common problems with the 2004 Volkswagen Phaeton highlight the importance of regular maintenance and prompt attention to any emerging issues to ensure the optimal performance and longevity of the vehicle.

2004 Volkswagen Phaeton engine

Why did the VW Phaeton fail?

The Phaeton had very serious maintenance and repair issues, seemed to have had an abnormal number of expensive problems. Too bad, it was a nice c ar. Buyers won't buy a luxury car with a non luxury badge.

Are VW Phaeton rare?

But what made this Phaeton even more special was its exclusivity. Believe it or not, only 24 of these beauties were ever allowed to hit the roads.

Does VW Phaeton have timing belt or chain?

The 4.2 liter 40 valve V8 engine was used in several VW Phaeton and Touareg models. The 40V V8 engine is driven by a timing belt system which links the cylinder heads, camshafts, and crankshaft to run in sync.

What is the mileage of the VW Phaeton?

12.8 kmpl

Volkswagen Phaeton Mileage

The claimed ARAI mileage for the automatic variants: Volkswagen Phaeton Petrol is 12.8 kmpl.

Why did the VW Phaeton fail?

The Phaeton had very serious maintenance and repair issues, seemed to have had an abnormal number of expensive problems. Too bad, it was a nice c ar. Buyers won't buy a luxury car with a non luxury badge.

Does VW Phaeton have timing belt or chain?

The 4.2 liter 40 valve V8 engine was used in several VW Phaeton and Touareg models. The 40V V8 engine is driven by a timing belt system which links the cylinder heads, camshafts, and crankshaft to run in sync.

Are VW Phaeton rare?

But what made this Phaeton even more special was its exclusivity. Believe it or not, only 24 of these beauties were ever allowed to hit the roads.

What was the luxury car failure of Volkswagen?

Few people wanted to buy a money-no-object luxury car wearing a Volkswagen badge on the nose. The Phaeton turned out to be the best engineered failure in motoring history. Two decades of hindsight prove that both the Phaeton and the A-class were a step too far.

2004 Volkswagen Phaeton car problems categorized by type of issue

After analyzing all complaints sent to the NHTSA and researching popular Volkswagen Phaeton problems, we found that the most common problems with these 2023 model year vehicles are:

  • Structure problems
  • Suspension problems
  • Electrical system problems
  • Steering problems
  • Engine and engine cooling problems

The graph below shows statistics for all 2004 Volkswagen Phaeton vehicle components and the number of complaints received.

2004 Volkswagen Phaeton complaints

The NHTSA has received 4 complaints about various vehicle components related to the 2004 Volkswagen Phaeton.

2017-03-19

ELECTRICAL SYSTEM,STRUCTURE PROBLEM

  • Date Of Incident: 2017-03-03
  • VIN: WVWAF63D448
  • Components: ELECTRICAL SYSTEM,STRUCTURE
  • Summary: TRUNK EMERGENCY ESCAPE/ENTRAPMENT PREVENTION HANDLE NOT WORKING DUE TO DEFECTIVE TRUNK WIRING HARNESS. ONLY APPLIES TO VEHICLES WITH AUTOMATIC TRUNK.
2010-04-01

STEERING,SUSPENSION,ENGINE AND ENGINE COOLING,POWER TRAIN PROBLEM

  • Date Of Incident: 1901-01-01
  • VIN: WVWAH63D448
  • Components: STEERING,SUSPENSION,ENGINE AND ENGINE COOLING,POWER TRAIN
  • Summary: 2004 VOLKSWAGEN PHAETON WITH FAULTY TORQUE CONVERTER. *KB THE CONSUMER STATED HE HAD TO PAY FOR A $3,00 DOLLAR REPAIR ON THE DRIVER'S SIDE FENDER WHICH WAS CAUSED BY THE HESITATION OF THE CONVERTER ENGAGING. THE CONSUMER STATED HE EXPERIENCED PROBLEMS WITH THE VEHICLE FOR THREE YEARS AND NEVER COULD FIND OUT WHAT THE PROBLEMS WERE CAUSED BY. HE FINALLY HAD AN INDEPENDENT ELECTRONIC CHECK DONE AND THE PROBLEMS WERE AS FOLLOWS; THE CHECK ENGINE LIGHT WAS ON AT ALL TIMES. THE OXYGEN SENSORS WERE REPLACED, BUT THE LIGHT ILLUMINATED AGAIN. THE ESP LIGHT ILLUMINATED AFTER ABOUT 10 MINUTES OF DRIVING AND THE ESP SWITCH WOULD NOT TURN OFF THE LIGHT. HE ALSO COMPLAINED FOR YEARS, THAT WHEN HE TURNED LEFT OR RIGHT TOO FAST OR FROM A COMPLETE STOP, THE ENGINE WOULD HESITATE . THE CONSUMER WAS TOLD THAT WAS NORMAL BETWEEN FIRST AND SECOND GEARS. THE INTERNAL OIL SEAL FAILURE CAUSED THE PROBLEMS. A SERVICE BULLETIN WAS ISSUED, BUT THE CONSUMER WAS NEVER INFORMED OF THE PROBLEM. THE RIGHT REAR UPPER CONTROL ARM WAS REPLACED. THE STEERING WHEEL HAD TO BE RE-ALIGNED. COOLANT WAS LEAKING FROM THE RADIATOR. *JB UPDATED 06/08/10.*JB
2009-09-08

STRUCTURE PROBLEM

  • Date Of Incident: 2009-08-17
  • Components: STRUCTURE
  • Summary: 2004 VW PHAETON TRUNK WIRE HOUSING - THE SLEEVE OVER THE WIRE HOUSING CAME OFF AND THEN THE PLASTIC TUBE THAT COVERS THE WIRES BROKE AWAY FROM THE JOINT THAT ENABLES THE WIRES TO COMPRESS BACK INTO THE TRUNK LID WHEN IT IS CLOSED. WHEN HAVING MY TIRES ROTATED THE SERVICE DEPARTMENT CLOSED THE TRUNK LID BUT THE PLASTIC TUBE WAS CAUGHT BETWEEN METAL AND REAR GLASS SHIELD. THE GLASS BROKE AND WAS REPLACE. 2 WEEKS LATER, WHILE HAVING THE 80,000 MILE SERVICE THE TECHNICIAN CLOSED THE TRUNK AND AGAIN THE PLASTIC PIECE WAS CAUGHT AND THE REAR GLASS BROKE. DEALER ESTIMATE TO "FIX" IS $1,300 BUT IT SEEMS LIKE A PRODUCT DEFECT. INTERNET BLOGS AND POSTING SUGGEST A WIDESPREAD PROBLEM AND VW ISSUED A TECHNICAL BULLETIN TO DEALERS ON HOW TO "FIX" - TECHNICAL BULLETIN (TB) NUMBER 97-04-07. *TR
2009-09-08

SUSPENSION PROBLEM

  • Date Of Incident: 2009-03-01
  • VIN: WVWAH63D748
  • Components: SUSPENSION
  • Summary: CONTROL ARM GASKETS CORRODED ON ALL UPPER AND LOWER CONTROL ARMS LEADING TO METAL ON METAL. *TR

Negative 2004 Volkswagen Phaeton car reviews

  1. Andrew Block 2024-06-01

    Great car to drive long distances. It's extremely comfortable.

Positive 2004 Volkswagen Phaeton car reviews

  1. Jayde Berge 2024-11-26

    This is such an awesome car! I'm thrilled to have replaced my BMW 740 with this Phaeton, it's an absolute joy to drive.

  2. Douglas Swaniawski 2024-10-26

    I've been a proud owner of Audi cars for 15 years, including the A8. When I got the opportunity to test drive the Phaeton, I fell in love with it instantly. The car had all the extras of an Audi A8 and more, and the lease deal was fantastic. I've also test driven the Mercedes 500 series, BMW 745i, and Lexus 430, but I have to say, the competition will have to step up their game with VW designs to beat this gem. The Phaeton is truly a hand-crafted vehicle, with a spacious back seat fit for a king.

  3. Preston Kreiger 2024-10-04

    Hi there! I noticed that you're interested in the Phaeton. As someone who has owned at least two V-12 Mercedes-Benz models (a sedan and convertible), I can confidently say that the Phaeton surpasses both in every respect, including its price. Let me know if you have any questions!

  4. Kobe Herman 2024-09-10

    I really enjoyed this car from the moment I laid eyes on it. Its design is fantastic and I knew it was dependable due to Volkswagen's reputation. Additionally, I appreciated the features, most of which were standard. They were user-friendly and visually appealing. This car is truly the best. I am absolutely thrilled with my new purchase!

  5. Dexter Heidenreich 2024-08-26

    I picked up the car at the beginning of November and have had it for about two weeks. I had heard a lot about this car, and once I got behind the wheel and drove it, I was sold. The build quality is far greater than that of more high-priced vehicles. The drivability of this luxury vehicle is not like that of its competitors. Although it's designed for luxury, it doesn't overdo the soft, comfy feel. You still feel connected to the road and feel like driving more than being driven. The acceleration is moderate to good for a car that is just over 6000lbs, and the exhaust soundtrack is like none other. It's about the only thing you can hear while you drive this misunderstood hidden gem of a vehicle.

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2004 Volkswagen Phaeton photo