2018 Volkswagen Atlas problems
The Volkswagen Atlas is a mid-size crossover SUV manufactured by the German automaker Volkswagen since 2017. Developed mainly for the North American and Chinese market, the vehicle is based on the Volkswagen Group MQB platform. Outside the US, Canadian, and Chilean markets, the vehicle is marketed as the Volkswagen Teramont. It is positioned above the long-wheelbase Tiguan and below the smaller but more upmarket Touareg.
Overview
Marketed as the Atlas in North America, Chile, and Israel, the vehicle is known as the Teramont elsewhere, including the rest of the Middle East Africa, as well as in Mexico, Russia, Colombia and China, where production in Ningbo began in 2017. For markets outside China, the Atlas/Teramont is produced in the Chattanooga plant in Chattanooga, Tennessee, United States.
The vehicle features a transverse mounted four-cylinder or Volkswagen's VR6 engine. Up to the introduction of the China-only Viloran, the Atlas was the largest vehicle produced on the Volkswagen Group MQB platform.
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Common 2018 Volkswagen Atlas problems
The 2018 Volkswagen Atlas has been reported to have several common problems based on complaints from owners. The worst problem category for the 2018 Atlas is engine problems.
Electrical system problems are also prevalent in the 2018 Atlas. Models equipped with a start-stop system have experienced battery drainage, sometimes within just two months. Faulty electrical systems have also been linked to transmission failures. A clockspring in the steering system has been known to make noises when the steering wheel is turned.
The transmission in the 2018 Atlas has also had issues, with loud noises reported when accelerating from a stop or low speed. This problem is often accompanied by the check engine light illuminating randomly, which can indicate engine stalling caused by a fuel system leak, increasing the risk of fire.
Another Volkswagen Atlas problem is coolant leaking, which might result in the engine overheating. If this problem occurs, you should be alerted by the low coolant light on your dashboard. This is usually caused by faulty head gaskets, coolant tanks, and water pumps.
In summary, the 2018 Volkswagen Atlas has several common problems, including engine, electrical, transmission, and coolant issues. These problems have led to numerous complaints and recalls, making the 2018 model year one to avoid for potential buyers.
What is the common problem in the Volkswagen Atlas?
The 2021 Atlas has gained notoriety for one particular issue: a faulty electrical system. Since the electrical system controls many interior tech and safety features, a flawed system can spell a frustrating or even dangerous driving experience.
How many miles will a 2018 VW Atlas last?
We discussed a typical lifespan for a Volkswagen Atlas, which is around 200,000 miles. This means that high mileage for the Volkswagen Atlas is around 170,000 miles. Anything around or past this point is far closer to reaching the tail end of the Atlas lifespan than ever before.
What is the electrical problem with the VW Atlas?
ELECTRICAL
- Volkswagen Atlas models equipped with a start stop system have been experiencing battery drainage, sometime within just 2 months. ...
- A clockspring, which is an electrical rotary part of the steering system, has also been heard making noises when steering.
Is Atlas engine good?
Read online that Atlas's engine is somewhat not durable between the 2018-2023 model year. The V6 and the 2.0t all have some issues whatsoever (like water pump issue). The 2024 Atlas comes with a 2.0t EA888 (Gen4).
What is the common problem in the Volkswagen Atlas?
The 2021 Atlas has gained notoriety for one particular issue: a faulty electrical system. Since the electrical system controls many interior tech and safety features, a flawed system can spell a frustrating or even dangerous driving experience.
How many miles will a 2018 VW Atlas last?
We discussed a typical lifespan for a Volkswagen Atlas, which is around 200,000 miles. This means that high mileage for the Volkswagen Atlas is around 170,000 miles. Anything around or past this point is far closer to reaching the tail end of the Atlas lifespan than ever before.
Is Atlas engine good?
Read online that Atlas's engine is somewhat not durable between the 2018-2023 model year. The V6 and the 2.0t all have some issues whatsoever (like water pump issue). The 2024 Atlas comes with a 2.0t EA888 (Gen4).
What is the electrical problem with the VW Atlas?
ELECTRICAL
- Volkswagen Atlas models equipped with a start stop system have been experiencing battery drainage, sometime within just 2 months. ...
- A clockspring, which is an electrical rotary part of the steering system, has also been heard making noises when steering.
2018 Volkswagen Atlas car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Volkswagen Atlas problems, we found that the most common problems with these 2023 model year vehicles are:
- Electrical system problems
- Air bags problems
- Engine problems
- Service brakes problems
- Unknown or other problems
The graph below shows statistics for all 2018 Volkswagen Atlas vehicle components and the number of complaints received.
Latest 25 complaints 2018 Volkswagen Atlas
The NHTSA has received 402 complaints about various vehicle components related to the 2018 Volkswagen Atlas. Below are the 25 most recent complaints reported for 2018 Volkswagen Atlas vehicles.
STEERING PROBLEM
- Date Of Incident: 2024-10-07
- VIN: 1V2AR2CA0JC
- Components: STEERING
- Summary: The rack and pinion failed, and the steering wheel was very difficult to move and maneuver. According to the service advisor, it is known that if the Rack and Pinion is immersed in water due to floods, that causes the electronics of the system to fail. This causes the steering wheel to become very stiff and it is very hard to maneuver the car. Rain is very common in all parts of the world, including in Puerto Rico, and it is not safe to be driving a car that could 'lock' the steering wheel in any random occasion after a pouring rain event.
UNKNOWN OR OTHER,ENGINE PROBLEM
- Date Of Incident: 2024-10-05
- VIN: 1V2ER2CA5JC
- Components: UNKNOWN OR OTHER,ENGINE
- Summary: Bought this vehicle new from dealer. Have had all maintenance done at the suggested intervals by VW. Have had ongoing issues with “check coolant” alerts. Coolant has been low on multiple occasions but dealer assures there is no leak. I’m am now out of warranty and car has lost coolant again, well below the minimum level required. Please help with ongoing issues that now dealer will not cover. Being inspected now for water pump failure, radiator core, etc. I feel as though this coolant level problem is being hidden and pushed along until customers are out of warranty. Please help.
ELECTRICAL SYSTEM,SEATS,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-01-20
- VIN: 1V2NR2CA4JC
- Components: ELECTRICAL SYSTEM,SEATS,UNKNOWN OR OTHER
- Summary: I have a moonroof that leaks whenever it rains. It comes on the sides of the car and also in the middle near my rearview mirror which leaks on my electronics. I am at risk because it brings water into my car when I am driving. It can cause mold and mildew as well. I've taking this to my local VW dealership without any resolution. They just said its a well know issue. The attempted to 'clean' the drains but it still leaks.
TIRES PROBLEM
- Date Of Incident: 2024-09-05
- VIN: 1V2ER2CA9JC
- Components: TIRES
- Summary: The tire started making a sound like every 15 miles or so like it was going over a speed burn (small bumps) on the side of the freeway. I pulled over and checked the tread for rubbing, nails, scarring and there was nothing. After about 60 miles or so and the sound occurring 4 times the TPM light came on. Shortly afterwards the sidewall blew out in 4 separate spots in the tire. I had the vehicle towed and the tires replaced. All tires were filled back up to their recommended PSI. It’s been about 3 weeks and now a second tire (same model) is making the same noise. I am having it replaced before the tire blows like the other.
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-09-13
- VIN: 1V2NR2CA0JC
- Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
- Summary: While driving my car made a loud beep sound and Faulty Brake Booster appeared on the dash and the BRAKE light came on and the brakes would not work properly. I was almost rear ended because of this.
ELECTRICAL SYSTEM,ENGINE PROBLEM
- Date Of Incident: 2024-08-07
- VIN: 1V2NR2CA8JC
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: Engine stops occasionally while driving and the car is moving. This has occurred even with Start/Stop turned off and while the vehicle is moving on the road. This has occurred several times over the past year. Typically the car can be re-started right away, although on a couple of times it was disabled (would not start) until multiple attempts over 5 minutes.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-08-30
- VIN: 1V2HR2CA5JC
- Components: UNKNOWN OR OTHER
- Summary: Front pillar near roof and windshield is leaking significant water creating a driver safety hazard during hard rains
ENGINE PROBLEM
- Date Of Incident: 2024-08-23
- VIN: 1V2LR2CA0JC
- Components: ENGINE
- Summary: My car engine has cut off a few times all by itself while operating it.
FUEL SYSTEM, GASOLINE PROBLEM
- Date Of Incident: 2024-08-12
- VIN: 1V2CP2CA1JC
- Components: FUEL SYSTEM, GASOLINE
- Summary: The contact owns a 2018 Volkswagen Atlas. The contact stated that while operating the vehicle, the check engine, oil, and EPC warning lights illuminated, and the vehicle decelerated and failed to accelerate above 20 MPH. The vehicle was towed to the local dealer who diagnosed and determined that the fuel pump was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not contacted regarding the failure. The failure mileage was 94,000.
EXTERIOR LIGHTING PROBLEM
- Date Of Incident: 2024-07-01
- VIN: 1V2AP2CA6JC
- Components: EXTERIOR LIGHTING
- Summary: Both low beam lights (left then right) failed within the same month. These are LED headlights. I have to drive with the high beam lights on all the time. Since these are LED headlights, there is no way to replace them (no bulbs). Unacceptable design.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-08-13
- VIN: 1V2GR2CA6JC
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
- Summary: The vehicle slammed on brakes, Electronic Stabilization Control light came on, transmission went into emergency mode, check engine light came on, and many other lights. I had to jerk the car to avoid the ditch since i was in a curve on a highway. Brakes continued to kick back and would not allow me to pull to side of road even in neutral. Battery message came on and said it was not charging. I was stuck in the lane and several people had to swerve or brake hard to miss me.
AIR BAGS PROBLEM
- Date Of Incident: 2024-08-05
- VIN: 1V2MR2CA3JC
- Components: AIR BAGS
- Summary: Waiting at a stoplight for light to turn green. Driver’s side door airbag deployed for no reason and the car shut down completely. Except for my hazard lights and a blinking message that read “error driver door contact switch”. Had to have it tow and the tow truck driver couldn’t even put in neutral.
ENGINE PROBLEM
- Date Of Incident: 2023-12-26
- VIN: 1V2MR2CA6JC
- Components: ENGINE
- Summary: Replaced a failed water pump at 78,831 miles on 11/03/2022 and that replacement part failed again at 98,022 miles on 12/26/2023.The dealer would not cover either replacement. The first was outside vehicle warranty and the second was outside the 12k mile part warranty period. This model/trim was not covered under the class action lawsuit related to water pump failure. I’m reporting this so you are aware that
WHEELS,SERVICE BRAKES,ENGINE PROBLEM
- Date Of Incident: 2024-08-01
- VIN: 1V2NR2CA0JC
- Components: WHEELS,SERVICE BRAKES,ENGINE
- Summary: Today 3 times while driving my car braked on its own, emitted a loud noise and “Brake Booster Faulty” displays along with the ABS and Brake late. It also told me to power off the car. Prior to this there were no problems however I am now worried for safety reasons.
ENGINE PROBLEM
- Date Of Incident: 2024-07-02
- VIN: 1V2RR2CA1JC
- Components: ENGINE
- Summary: The car started to feel like it had the shivers. Could feel some kind of vibrations of sorts. Some time prior to this the car would stall when it would switch with the engine start stop function. We were told nothing was wrong with it. Prior to the vibrations or around the same time the check engine light went on. We took the car to the dealership and were told we had low pressure in one of the cylinders and near low in some others. They recommended a new engine.
AIR BAGS,FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2024-03-01
- VIN: 1V2NR2CA4JC
- Components: AIR BAGS,FORWARD COLLISION AVOIDANCE
- Summary: Air bag system in passenger seat quit working. Has been inspected by dealer.
EQUIPMENT,Other/I am not sure PROBLEM
- Date Of Incident: 2024-05-30
- VIN: 1V2KR2CA0JC
- Components: EQUIPMENT,Other/I am not sure
- Summary: Hi, While transporting my bike, the rack failed to secure it and dropped it backwards, basically it didn't hold the horizontal position and both, the rack and the bike dropped/fell backwards, the bike hit a wall and got damaged. Now Kuat posted a note related to a recall for the Kuat transfer v2 (my rack) and I have submitted multiple requests to Kuat using their form, called them and had no answer after a month trying to get their assistance. Per their instructions, you can help us get their assistance. What I do not want is that rack anymore, I need Kuat (or this Administration) to reimburse me for the rack and helped with the damaged to my bike. Thanks so much for your attention and help.
STEERING,SERVICE BRAKES,ENGINE PROBLEM
- Date Of Incident: 2024-06-12
- VIN: 1V2CP2CA5JC
- Components: STEERING,SERVICE BRAKES,ENGINE
- Summary: While driving down the road the vehicle automatically shuts off without power brakes or power steering. Must come to a complete stop put the vehicle into park and the vehicle will then restart. Has happened twice in one week.
SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-05-13
- VIN: 1V2NR2CA2JC
- Components: SERVICE BRAKES
- Summary: Car starts beeping loudly and a “brake booster faulty” alarm pops up on the screen. Brakes become spongy during alarm and a little after. Issue has happened multiple times and has gone to the dealer multiple times for parts replacement/work. Other VW owners have complained of the same issue happening to them.
ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2024-05-16
- VIN: 1V2SR2CA3JC
- Components: ENGINE,FUEL/PROPULSION SYSTEM
- Summary: Our 2018 V6 SEL Volkswagen Atlas is the recipient of a defective fuel injection system. Through discussion with VW service and maintenance staff, as well as research in online VW specific forums, there is defective fuel injectors found in various VW Atlas year and differing engine vehicles. Our particular vehicle had a malfunctioning, defective fuel injector (fuel injector for Cylinder 6) which resulted in massive carbon build up. There is no real detection system for a faulty, leaky fuel injector according to VW service. The carbon build up began with misfiring check engine and ECP error codes. Upon taking it to the dealer, we were made aware that the carbon build up also resulted in mechanical failure of components within Cylinder 6. This would affect drivability of the vehicle while on the road, resulting in severe power or ability to drive loss. Other additional factors aside from the faulty fuel injection system, is the valve gasket was also leaking oil through to spark plugs 2-4, which could result in vehicle fire. We are not sure if the faulty gasket is a result of the faulty fuel injector system. The 2018 VW Atlas was a first year model release, and would not be surprised if significant design flaws and defects are a risk with this vehicle.
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2023-04-12
- VIN: 1V2LR2CA7JC
- Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: In June and early July of 2023 the vehicle’s engine shut off while driving at least 4 times. Shut off occurred while driving at low speeds while in a parking lot, coming out of an intersection, and when approaching a stop sign. When the car shuts off you lose control of steering and braking is difficult. You have to shift the vehicle into park and restart the engine. We took the vehicle to VW dealership who inspected and replaced the charcoal canister and N80 purge valve. Vehicle operated normally for 10 months until late April 2024. In the past month the vehicle has shut off a dozen times while in operation. Similar to before it occurs at low speeds while starting, stopping, turning, and even while driving in reverse. The vehicle is currently back at the dealership to address this. Their initial response was that they couldn’t reproduce this condition, and the check engine light doesn’t come on for this issue, so there’s nothing mechanically that they need to fix. I’m escalating this issue with VW service. This issue has not caused an accident yet, but very likely will if not addressed. Some basic research online indicates that this is a somewhat common issue with VW Atlas models. Someone needs to look into this situation before someone is killed.
AIR BAGS PROBLEM
- Date Of Incident: 2024-05-20
- VIN: 1V2NR2CAXJC
- Components: AIR BAGS
- Summary: The contact owns a 2018 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
AIR BAGS PROBLEM
- Date Of Incident: 2024-05-15
- VIN: 1V2CR2CA2JC
- Components: AIR BAGS
- Summary: The contact owns a 2018 Volkswagen Atlas. The contact stated that while driving, the airbag sensor would inadvertently sound when the passenger seat was not occupied. The vehicle was taken to a dealer who confirmed that the issue was an air bag seat weight sensor failure; however, the contacts VIN was not included in the NHTSA Campaign Number: 23V215000 (Air Bags) recall. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 94,000.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-05-01
- VIN: 1V2RR2CA0JC
- Components: UNKNOWN OR OTHER
- Summary: Volkswagen North America (VW NA) manufactured this vehicle with an incorrect HVAC refrigerant (R134A) low pressure service port. It does have the correct R1234YF high pressure service port. Besides this configuration being against federal emissions laws, it poses a public safety threat in that the incorrect system could be connected to the car and possibly ignite the flammable R1234YF refrigerant. VW NA has refused to correct this problem, even though the vehicle was brought into service under warranty, as the vehicle is currently a couple months out of warranty. A complaint with the EPA will also be filed as this vehicle was manufactured in violation of federal law.
FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2024-05-09
- VIN: 1V2NR2CA8JC
- Components: FORWARD COLLISION AVOIDANCE
- Summary: While driving about 30mph the automatic forward collision braking gave a malfunction light and screen. The car had NOTHING in front of it to cause the breaking to happen and forced my car to intermittently hard break as I tried to bring it to a car safely. If I had had a car behind me I surely would have been rear ended. I with all three child under 4 years old. I brought my car to a parking lot. Turned it off then on and turned off the forward collision brakes from the car menu.
2018 Volkswagen Atlas recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 16 recalls for different components of the 2018 Volkswagen Atlas.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
- Consequence: A deactivated passenger air bag increases the risk of injury during a crash.
- Remedy: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on March 22, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FB.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: EQUIPMENT:OTHER:LABELS
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
- Consequence: Without the reduced GVWR label, the vehicle could be overloaded, leading to a loss of control and increasing the risk of a crash.
- Remedy: Dealers will install the reduced GVWR label, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 09D9.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: UNKNOWN OR OTHER
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.
- Consequence: Vehicles that do not meet all regulatory requirements may have an increased risk of injury, crash, or fire.
- Remedy: Volkswagen will repurchase the vehicles. Owner notification letters were mailed May 20, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01F1.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: TIRES:SIDEWALL
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Atlas vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
- Consequence: Over cured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
- Remedy: Volkswagen will notify owners, and dealers will inspect the tires, and replace them as necessary, free of charge. The recall began on March 24, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44R1.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: UNKNOWN OR OTHER
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Golf R and Atlas, 2017 Golf Alltrack and E-Golf and 2016-2018 Passat vehicles. These internal use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.
- Consequence: Vehicles that do not meet all regulatory requirements may have an increased risk of a crash or injury to vehicle occupants.
- Remedy: Volkswagen will notify owners and will repurchase the vehicles. The recall began October 6, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01E9.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: AIR BAGS
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Atlas vehicles. The vehicles may be equipped with an incorrectly manufactured air bag sensor, which can delay or disable air bag deployment when necessary.
- Consequence: In the event of a crash necessitating frontal air bag deployment, a delayed or disabled airbag deployment can increase the risk of injury.
- Remedy: Volkswagen will notify owners, and dealers will replace the air bag crash sensor, free of charge. The recall began February 21, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69AL.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: EXTERIOR LIGHTING:HEADLIGHTS
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Consequence: Without the blocking cap, the headlight aim can be adjusted out of specification, reducing visibility and increasing the risk of a crash.
- Remedy: Volkswagen will notify owners, and dealers will inspect and, as necessary, block the headlight horizontal adjustment, free of charge. The recall began July 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 94L9.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: SUSPENSION:REAR:SPRINGS:COIL SPRINGS
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta vehicles. The rear coil springs may prematurely fracture.
- Consequence: If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
- Remedy: Volkswagen has notified owners, and dealers will replace the rear axle coil springs, free of charge. The recall began January 31, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J2/42J3.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
- Consequence: If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.
- Remedy: Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas vehicles. During production, the air conditioning system drain tube may have been twisted, causing water to drain into the air bag control module.
- Consequence: The wet air bag control module may result in an unintentional deployment of the air bags, increasing the risk of injury or crash.
- Remedy: Volkswagen will notify owners, and dealers will inspect the air conditioning drain tube, and if it is twisted, the drain tube and air bag control module will be replaced, free of charge. Some of the affected vehicles have had their drain tube previously replaced but did not receive a new air bag control module; the airbag control module will be replaced in these vehicles. The recall began September 14, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 87F9.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and 2017-2018 Volkswagen Passat vehicles. The brake caliper bracket mounting bolts on these vehicles may not have been tightened sufficiently.
- Consequence: The loose brake bracket bolts can allow the caliper to move, reducing braking ability or causing a loss of vehicle control and increasing the risk of a crash.
- Remedy: Volkswagen will notify owners, and dealers will inspect the brake caliper bracket bolt tightness, replacing and re-torque the bolts as necessary, free of charge. Additionally brake caliper fasteners, bleeder valve, and brake hose bolts will be checked and torqued to the correct specification, if necessary, free of charge. For Passat vehicles, dealers will also inspect the parking brake cable for proper connection, free of charge. The recall began September 14, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 46H6.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
- Summary: Volkswagen Group of America, Inc. (Volkswaen) is recalling certain 2018 Volkswagen Atlas vehicles. The owner's manuals provided with the affected vehicles do not inform the customers about the child restraint size limitation/restrictions for the second row center seating position. As a result, the center and adjacent outboard seat belt buckles on the second row can become damaged it a child seat base is installed that is wider than 12.6 inches.
- Consequence: A damaged seat belt buckle can release unexpectedly, increasing the risk of injury in a crash.
- Remedy: Volkswagen will notify owners, and dealers will inspect the center and left outboard seat belt buckles, and replace them if necessary, free of charge. Volkswagen will also provide an owner's manual supplement addressing child safety and child restraints. The recall began June 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69X1.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and Tiguan vehicles. In the event of a crash, the passenger frontal air bag may tear or not properly unfold during deployment.
- Consequence: If the air bag were to tear or unfold incorrectly during deployment, it can increase the risk of injury.
- Remedy: Volkswagen will notify owners, and dealers will replace the passenger frontal air bag, free of charge. The recall began July 19, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 69W8, and 69W9.
- Manufacturer: Volkswagen Group of America, Inc.
- Park It: 1
- Components: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas, Passat, Beetle, Beetle Convertible, Golf, Golf SportWagen and GTI and Audi Q5 and SQ5 vehicles. The brake caliper pistons on these vehicles may have insufficient coating, potentially reducing the brake performance.
- Consequence: A reduction of braking performance can increase the risk of a crash.
- Remedy: Volkswagen and Audi will notify their owners. Audi dealers will bleed the rear brakes. Volkswagen dealers will bleed the front and rear brake calipers. Note: Owners are advised not to drive their vehicles until the brake system has been checked. The recall began June 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 47N8, 47N9, and 47N6.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain Volkswagen Atlas vehicles. The fuel tank on these vehicles may leak fuel due to a manufacturing error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
- Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
- Remedy: Volkswagen will notify owners, and dealers will replace the fuel tank, free of charge. The recall began June 22, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AW. Note: This recall is an expansion of recall 17V-766.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: FUEL SYSTEM, GASOLINE:STORAGE
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Atlas vehicles. The fuel tank may have been manufactured with insufficient wall thickness, potentially resulting in the tank leaking fuel. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
- Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
- Remedy: Volkswagen will notify owners, and dealers will replace the fuel tank, free of charge. The recall began December 10, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AQ.
Negative 2018 Volkswagen Atlas car reviews
Positive 2018 Volkswagen Atlas car reviews
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The newer car has been excellent! I'm so glad to hear that your wife loves it and has absolutely no complaints. Thank you for choosing Volkswagen!
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I traded my 2007 Audi Q7 for an Atlas SEL Premium and I couldn't be happier. The Atlas offers more room, better towing capacity, and more advanced technology, all while being $20,000 less expensive. Although the materials and acceleration may not be as good as the Audi, the comfort and quality of ride on the interstate, as well as the quietness of the Atlas at interstate speeds, are just as good if not better. The Fender sound system is also a major upgrade from the Bose system in my old Q7. The Atlas is much roomier and easier to access the third row, as well as the back seat. The factory towing capacity of 5000 lbs is a plus, and my travel trailer (3000 lbs) communicates with the car, including turn signals and anti-theft warning. While you cannot use a load weigh distribution hitch on any VW product, the Atlas still pulls the trailer with ease, although not as fast as the Audi. Overall, I believe that the Atlas is a fantastic SUV for the money.
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The Atlas 2.0T boasts excellent acceleration and is 460 pounds lighter than its V6 counterpart. If you don't require AWD, this SUV is a better and more affordable option. With less weight and fewer cylinders, the Atlas 2.0T is notably more fuel-efficient, averaging 25.8 MPG on mostly city driving with regular gas during our week-long test drive. The entertainment center is user-friendly and produces excellent sound quality. We are pleased to report that we have experienced no issues with the engine or transmission, contrary to some customer reports.
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You've owned it for a year and it's been flawless. Even after a year and 9500 miles, it has yet to go to the dealership for any reason. The 3.6 V6 is quiet and smooth, and the power is more than adequate. Although the fuel economy is slightly worse than expected, it's important to note that you do all city driving and your wife drives with a heavy foot. The interior quality is good, and adults have sat in the 3rd row and found it comfortable. Overall, the Atlas is a solid 3-row crossover that you can rely on.
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We recently traded in our 2015 Honda Pilot for the new 2018 VW Atlas and it was an excellent decision! The interior space, including cargo and leg room, is fantastic! With two kids, it's so easy to move the seats to allow for third row access, much easier than our previous Pilot. The rear view camera provides a wide angle view and the headlights are incredibly bright, illuminating the entire roadway at night. The seats are very comfortable and the entertainment system is top of the line. Apple Car Play is a great feature that eliminates the need for a separate navigation system and works better than any navigation system we have ever used. The rear seat window shades (standard on the SE and SEL models) work perfectly for our kids. Overall, this is the best vehicle we have ever purchased. It feels high-end for a mid-range cost and looks great too! We have been driving it for about a month now and the MPG is pretty good, definitely comparable to other SUVs of that size. As of today, we are getting 23.5 mpg combined, according to the data in the car.
Other years of Volkswagen Atlas
Are you having problems with your 2018 Volkswagen Atlas?
Robbie Boyle 2025-02-22
I absolutely loved my BRAND NEW Atlas when I first bought it! The Tourmaline blue R-Line SE w/ Tech Atlas looked so much better than any other vehicle around it. However, I did experience some issues with the fuel door falling off every time I filled up, and my vehicle taking longer to start up. I thought it may have been due to the change in weather, but unfortunately, my car wouldn't start one day. As someone who sells cars for a living, any time spent out of work is money out of my pocket, so I was understandably frustrated. I took my car to the dealership and was given a loaner while they worked on it. Although the fuel pump was on backorder, Jeff Newell, the new car manager at Village VW in Chattanooga, worked his magic and got me a part from another dealership overnighted. I was thrilled to have my car back within two days! However, I did experience another issue with my car acting funny and the fuel door still falling off every time I filled up. It turned out to be a purge valve issue, but overall, I am grateful for the dealership's help and support throughout the process.They replaced the faulty part, but when I made my first payment and called VW of America about the service visit, I was told that they had fixed it according to warranty and that was all they could do at the time. They advised me to let them know if it happened again. Two weeks later, on my day off, I heard a loud, ungodly noise from inside my car. I took videos of it and sent them to the service team, who advised me to drive it to the dealership immediately. Unfortunately, I had to spend over half the day at the dealership, where they informed me that the cooling fans and motor needed to be replaced. They didn't have a loaner, but I was told to drive my car and if it started to overheat, to pull over and call roadside assistance to tow it there. As I live in the South, where it is 90+ degrees every day in the summer, I was concerned about driving around with my two babies in the car. Finally, after getting in touch with the person who sold me the car, I was able to get a loaner. I called VW of America and asked for my vehicle to be bought back or replaced, as I no longer felt safe in it. Kim L left me a voicemail to call her back, but when I did, she was already out of the office. I called her every day for a week and left voicemail after voicemail, asking her to please give me a call back.While waiting for a call back, my start stop error keeps coming on but no check engine light so the service tech tells me it should be fine. So, my husband and I decided to take the kids and one of their big power wheel trucks into the Atlas for a day at the park on my day off, which is precious time because we both work 50-60 hours a week. Unfortunately, the check engine light came on when I started the Atlas and I had to bring it back to the dealership again. They put us in a 2017 Tiguan, but we couldn't fit the power wheel in it, so we had to cancel our park day. In the meantime, I tried calling Kim L at VW of America again, but she is out of the office until July 2nd. I understand that she might be busy, but it's frustrating that there is only one person in the entire region that can help me, especially when I am located in the same city as the plant. I hope to get this resolved soon.
Tatum Lindgren 2025-02-11
I was really excited about the new Atlas, but I was a bit reluctant to buy it in the first year of production due to concerns about reliability, especially given our experience with the 'Touareg'. Unfortunately, the check engine light came on and I had to take it in for diagnosis. The issue was a fault that required a software update of the vehicle's computer. I picked up the car after the reprogramming, but the check engine light came back on within 50 miles. I took it in for a quick diagnosis and was told that it was a different fault and that I needed to bring it in for a complete diagnosis. After an entire day with the technician coordinating with VW engineers, I was informed that my catalytic converter needed replacing. Unfortunately, the converter was initially on back order for 4-6 weeks, and I had to drive with the check engine light on for 22 days. The service advisor emailed me to inform him if I experienced any driveability issues. I called VW customer service to complain, as my county requires emissions testing. The part was bumped up and arrived 21 days later. I'm going to have it installed, but my confidence in this Atlas's reliability has diminished. I will update if I experience any further problems.
Cielo Walker 2025-01-22
We purchased our atlas almost a year ago and we used to love it. However, from the beginning, we experienced a throttle delay and it would jolt forward all of a sudden. In the last month and a half, we took it in for an oil change and ended up staying for 5 days for recalibration work, but unfortunately, the parts were back-ordered. We then had it back for a week before the start-stop error occurred and the check engine light came on. Once again, the parts were back-ordered and it was in the shop for a week. We had it back for another week before the car shut off right after I started it, and it said the immobilizer was active and would not turn back on. It finally did, but the EPC light and check engine light were on. I took my son to therapy and went home, and the lights went off, but the next day the same thing happened. It shut off and would not start, and when it did, the same thing happened with the EPC and check engine light. I drove it straight to the dealer this time, but I could not open the windows and the start-stop control error occurred again, along with other issues. It has been in the shop now for 2 weeks with back-ordered parts and no ETA, and we are not even sure if the parts they are replacing will fix it. We have had the catalytic converter replaced, which took 31 days at the dealership, and the balancing bar and transmission leak took 30 days to fix. Then, we had the transmission in emergency mode and the car safety warning less than 2 months later, which resulted in replacing it. Since then, the transmission is slow to respond and then jerks forward, and there are lots of noises like things are loose, which doesn't surprise me after having the front end and transmission area disassembled 3 times.
Clair Nikolaus 2025-01-20
Update as of December 18, 2018: Unfortunately, I no longer have the Atlas as it was deemed unsafe to drive. However, I am now enjoying my new Japanese manufactured SUV! As of June 17, 2018, I have not seen any improvement in the safety and driver assist systems of the Atlas. On three separate occasions, the Atlas has stopped itself in a body-jarring fashion for no apparent reason, which is a major safety concern. Despite local Volkswagen engineers acknowledging these issues, Volkswagen of America continues to deny that it is a known issue. Due to these safety and injury concerns, I have decided to order a new SUV with Japanese engineering. While I am concerned about the effectiveness and consistency of the vehicle’s safety and driver assist systems, I am hopeful that my new SUV will be a safer option. I have experienced issues with the Autonomous Emergency Braking system, which failed to stop the vehicle when it was close to crashing into a stationary vehicle and abruptly stopped the vehicle when I was safely pulling out of a driveway. Additionally, the Lane Assist system is not reliable, as the car will sometimes counter-steer and sometimes not, regardless of the speed I am driving or how clear the lane markings are. The service advisor at my VW dealership informed me that other new Atlas owners have reported similar problems, but so far, no solutions have been found.
Anastacio Mohr 2024-11-25
Ensure you do your research before purchasing a car, and opt for a reliable and safe option for your family. Although my first brand new car purchase and first VW initially made me happy, I experienced a very dangerous situation just 6 weeks into owning it. The dashboard displayed an alarming message 'Brake booster faulty', causing the brake pedal to become harder to press and resulting in a longer stopping distance. This occurred twice in one day, which was extremely concerning as it could have caused an accident due to the brakes not working properly. However, I took immediate action and contacted the dealer, who confirmed that a sensor needed to be replaced. Although this was not ideal, I am confident that the issue has been resolved. While I was disappointed with this experience, I am still satisfied with my purchase overall. It is important to note that gas consumption has been higher than my Chevy Tahoe. Perhaps purchasing a newly released car is not the best option, as unforeseen issues may arise. Nonetheless, I remain confident in my decision and will continue to enjoy my VW.