2018 Volkswagen Atlas problems

The Volkswagen Atlas is a mid-size crossover SUV manufactured by the German automaker Volkswagen since 2017. Developed mainly for the North American and Chinese market, the vehicle is based on the Volkswagen Group MQB platform. Outside the US, Canadian, and Chilean markets, the vehicle is marketed as the Volkswagen Teramont. It is positioned above the long-wheelbase Tiguan and below the smaller but more upmarket Touareg.
Overview
Marketed as the Atlas in North America, Chile, and Israel, the vehicle is known as the Teramont elsewhere, including the rest of the Middle East Africa, as well as in Mexico, Russia, Colombia and China, where production in Ningbo began in 2017. For markets outside China, the Atlas/Teramont is produced in the Chattanooga plant in Chattanooga, Tennessee, United States.
The vehicle features a transverse mounted four-cylinder or Volkswagen's VR6 engine. Up to the introduction of the China-only Viloran, the Atlas was the largest vehicle produced on the Volkswagen Group MQB platform.
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Common 2018 Volkswagen Atlas problems
The 2018 Volkswagen Atlas has been reported to have several common problems based on complaints from owners. The worst problem category for the 2018 Atlas is engine problems.
Electrical system problems are also prevalent in the 2018 Atlas. Models equipped with a start-stop system have experienced battery drainage, sometimes within just two months. Faulty electrical systems have also been linked to transmission failures. A clockspring in the steering system has been known to make noises when the steering wheel is turned.
The transmission in the 2018 Atlas has also had issues, with loud noises reported when accelerating from a stop or low speed. This problem is often accompanied by the check engine light illuminating randomly, which can indicate engine stalling caused by a fuel system leak, increasing the risk of fire.
Another Volkswagen Atlas problem is coolant leaking, which might result in the engine overheating. If this problem occurs, you should be alerted by the low coolant light on your dashboard. This is usually caused by faulty head gaskets, coolant tanks, and water pumps.
In summary, the 2018 Volkswagen Atlas has several common problems, including engine, electrical, transmission, and coolant issues. These problems have led to numerous complaints and recalls, making the 2018 model year one to avoid for potential buyers.
What is the common problem in the Volkswagen Atlas?
The 2021 Atlas has gained notoriety for one particular issue: a faulty electrical system. Since the electrical system controls many interior tech and safety features, a flawed system can spell a frustrating or even dangerous driving experience.
How many miles will a 2018 VW Atlas last?
We discussed a typical lifespan for a Volkswagen Atlas, which is around 200,000 miles. This means that high mileage for the Volkswagen Atlas is around 170,000 miles. Anything around or past this point is far closer to reaching the tail end of the Atlas lifespan than ever before.
What is the electrical problem with the VW Atlas?
ELECTRICAL
- Volkswagen Atlas models equipped with a start stop system have been experiencing battery drainage, sometime within just 2 months. ...
- A clockspring, which is an electrical rotary part of the steering system, has also been heard making noises when steering.
Is Atlas engine good?
Read online that Atlas's engine is somewhat not durable between the 2018-2023 model year. The V6 and the 2.0t all have some issues whatsoever (like water pump issue). The 2024 Atlas comes with a 2.0t EA888 (Gen4).
What is the common problem in the Volkswagen Atlas?
The 2021 Atlas has gained notoriety for one particular issue: a faulty electrical system. Since the electrical system controls many interior tech and safety features, a flawed system can spell a frustrating or even dangerous driving experience.
How many miles will a 2018 VW Atlas last?
We discussed a typical lifespan for a Volkswagen Atlas, which is around 200,000 miles. This means that high mileage for the Volkswagen Atlas is around 170,000 miles. Anything around or past this point is far closer to reaching the tail end of the Atlas lifespan than ever before.
Is Atlas engine good?
Read online that Atlas's engine is somewhat not durable between the 2018-2023 model year. The V6 and the 2.0t all have some issues whatsoever (like water pump issue). The 2024 Atlas comes with a 2.0t EA888 (Gen4).
What is the electrical problem with the VW Atlas?
ELECTRICAL
- Volkswagen Atlas models equipped with a start stop system have been experiencing battery drainage, sometime within just 2 months. ...
- A clockspring, which is an electrical rotary part of the steering system, has also been heard making noises when steering.
2018 Volkswagen Atlas car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Volkswagen Atlas problems, we found that the most common problems with these 2023 model year vehicles are:
- Electrical system problems
- Air bags problems
- Engine problems
- Service brakes problems
- Unknown or other problems
The graph below shows statistics for all 2018 Volkswagen Atlas vehicle components and the number of complaints received.
Latest 25 complaints 2018 Volkswagen Atlas
The NHTSA has received 402 complaints about various vehicle components related to the 2018 Volkswagen Atlas. Below are the 25 most recent complaints reported for 2018 Volkswagen Atlas vehicles.
STEERING PROBLEM
- Date Of Incident: 2024-10-07
- VIN: 1V2AR2CA0JC
- Components: STEERING
- Summary: The rack and pinion failed, and the steering wheel was very difficult to move and maneuver. According to the service advisor, it is known that if the Rack and Pinion is immersed in water due to floods, that causes the electronics of the system to fail. This causes the steering wheel to become very stiff and it is very hard to maneuver the car. Rain is very common in all parts of the world, including in Puerto Rico, and it is not safe to be driving a car that could 'lock' the steering wheel in any random occasion after a pouring rain event.
UNKNOWN OR OTHER,ENGINE PROBLEM
- Date Of Incident: 2024-10-05
- VIN: 1V2ER2CA5JC
- Components: UNKNOWN OR OTHER,ENGINE
- Summary: Bought this vehicle new from dealer. Have had all maintenance done at the suggested intervals by VW. Have had ongoing issues with “check coolant” alerts. Coolant has been low on multiple occasions but dealer assures there is no leak. I’m am now out of warranty and car has lost coolant again, well below the minimum level required. Please help with ongoing issues that now dealer will not cover. Being inspected now for water pump failure, radiator core, etc. I feel as though this coolant level problem is being hidden and pushed along until customers are out of warranty. Please help.
ELECTRICAL SYSTEM,SEATS,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-01-20
- VIN: 1V2NR2CA4JC
- Components: ELECTRICAL SYSTEM,SEATS,UNKNOWN OR OTHER
- Summary: I have a moonroof that leaks whenever it rains. It comes on the sides of the car and also in the middle near my rearview mirror which leaks on my electronics. I am at risk because it brings water into my car when I am driving. It can cause mold and mildew as well. I've taking this to my local VW dealership without any resolution. They just said its a well know issue. The attempted to 'clean' the drains but it still leaks.
TIRES PROBLEM
- Date Of Incident: 2024-09-05
- VIN: 1V2ER2CA9JC
- Components: TIRES
- Summary: The tire started making a sound like every 15 miles or so like it was going over a speed burn (small bumps) on the side of the freeway. I pulled over and checked the tread for rubbing, nails, scarring and there was nothing. After about 60 miles or so and the sound occurring 4 times the TPM light came on. Shortly afterwards the sidewall blew out in 4 separate spots in the tire. I had the vehicle towed and the tires replaced. All tires were filled back up to their recommended PSI. It’s been about 3 weeks and now a second tire (same model) is making the same noise. I am having it replaced before the tire blows like the other.
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-09-13
- VIN: 1V2NR2CA0JC
- Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
- Summary: While driving my car made a loud beep sound and Faulty Brake Booster appeared on the dash and the BRAKE light came on and the brakes would not work properly. I was almost rear ended because of this.
ELECTRICAL SYSTEM,ENGINE PROBLEM
- Date Of Incident: 2024-08-07
- VIN: 1V2NR2CA8JC
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: Engine stops occasionally while driving and the car is moving. This has occurred even with Start/Stop turned off and while the vehicle is moving on the road. This has occurred several times over the past year. Typically the car can be re-started right away, although on a couple of times it was disabled (would not start) until multiple attempts over 5 minutes.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-08-30
- VIN: 1V2HR2CA5JC
- Components: UNKNOWN OR OTHER
- Summary: Front pillar near roof and windshield is leaking significant water creating a driver safety hazard during hard rains
ENGINE PROBLEM
- Date Of Incident: 2024-08-23
- VIN: 1V2LR2CA0JC
- Components: ENGINE
- Summary: My car engine has cut off a few times all by itself while operating it.
FUEL SYSTEM, GASOLINE PROBLEM
- Date Of Incident: 2024-08-12
- VIN: 1V2CP2CA1JC
- Components: FUEL SYSTEM, GASOLINE
- Summary: The contact owns a 2018 Volkswagen Atlas. The contact stated that while operating the vehicle, the check engine, oil, and EPC warning lights illuminated, and the vehicle decelerated and failed to accelerate above 20 MPH. The vehicle was towed to the local dealer who diagnosed and determined that the fuel pump was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not contacted regarding the failure. The failure mileage was 94,000.
EXTERIOR LIGHTING PROBLEM
- Date Of Incident: 2024-07-01
- VIN: 1V2AP2CA6JC
- Components: EXTERIOR LIGHTING
- Summary: Both low beam lights (left then right) failed within the same month. These are LED headlights. I have to drive with the high beam lights on all the time. Since these are LED headlights, there is no way to replace them (no bulbs). Unacceptable design.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-08-13
- VIN: 1V2GR2CA6JC
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
- Summary: The vehicle slammed on brakes, Electronic Stabilization Control light came on, transmission went into emergency mode, check engine light came on, and many other lights. I had to jerk the car to avoid the ditch since i was in a curve on a highway. Brakes continued to kick back and would not allow me to pull to side of road even in neutral. Battery message came on and said it was not charging. I was stuck in the lane and several people had to swerve or brake hard to miss me.
AIR BAGS PROBLEM
- Date Of Incident: 2024-08-05
- VIN: 1V2MR2CA3JC
- Components: AIR BAGS
- Summary: Waiting at a stoplight for light to turn green. Driver’s side door airbag deployed for no reason and the car shut down completely. Except for my hazard lights and a blinking message that read “error driver door contact switch”. Had to have it tow and the tow truck driver couldn’t even put in neutral.
ENGINE PROBLEM
- Date Of Incident: 2023-12-26
- VIN: 1V2MR2CA6JC
- Components: ENGINE
- Summary: Replaced a failed water pump at 78,831 miles on 11/03/2022 and that replacement part failed again at 98,022 miles on 12/26/2023.The dealer would not cover either replacement. The first was outside vehicle warranty and the second was outside the 12k mile part warranty period. This model/trim was not covered under the class action lawsuit related to water pump failure. I’m reporting this so you are aware that
WHEELS,SERVICE BRAKES,ENGINE PROBLEM
- Date Of Incident: 2024-08-01
- VIN: 1V2NR2CA0JC
- Components: WHEELS,SERVICE BRAKES,ENGINE
- Summary: Today 3 times while driving my car braked on its own, emitted a loud noise and “Brake Booster Faulty” displays along with the ABS and Brake late. It also told me to power off the car. Prior to this there were no problems however I am now worried for safety reasons.
ENGINE PROBLEM
- Date Of Incident: 2024-07-02
- VIN: 1V2RR2CA1JC
- Components: ENGINE
- Summary: The car started to feel like it had the shivers. Could feel some kind of vibrations of sorts. Some time prior to this the car would stall when it would switch with the engine start stop function. We were told nothing was wrong with it. Prior to the vibrations or around the same time the check engine light went on. We took the car to the dealership and were told we had low pressure in one of the cylinders and near low in some others. They recommended a new engine.
AIR BAGS,FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2024-03-01
- VIN: 1V2NR2CA4JC
- Components: AIR BAGS,FORWARD COLLISION AVOIDANCE
- Summary: Air bag system in passenger seat quit working. Has been inspected by dealer.
EQUIPMENT,Other/I am not sure PROBLEM
- Date Of Incident: 2024-05-30
- VIN: 1V2KR2CA0JC
- Components: EQUIPMENT,Other/I am not sure
- Summary: Hi, While transporting my bike, the rack failed to secure it and dropped it backwards, basically it didn't hold the horizontal position and both, the rack and the bike dropped/fell backwards, the bike hit a wall and got damaged. Now Kuat posted a note related to a recall for the Kuat transfer v2 (my rack) and I have submitted multiple requests to Kuat using their form, called them and had no answer after a month trying to get their assistance. Per their instructions, you can help us get their assistance. What I do not want is that rack anymore, I need Kuat (or this Administration) to reimburse me for the rack and helped with the damaged to my bike. Thanks so much for your attention and help.
STEERING,SERVICE BRAKES,ENGINE PROBLEM
- Date Of Incident: 2024-06-12
- VIN: 1V2CP2CA5JC
- Components: STEERING,SERVICE BRAKES,ENGINE
- Summary: While driving down the road the vehicle automatically shuts off without power brakes or power steering. Must come to a complete stop put the vehicle into park and the vehicle will then restart. Has happened twice in one week.
SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-05-13
- VIN: 1V2NR2CA2JC
- Components: SERVICE BRAKES
- Summary: Car starts beeping loudly and a “brake booster faulty” alarm pops up on the screen. Brakes become spongy during alarm and a little after. Issue has happened multiple times and has gone to the dealer multiple times for parts replacement/work. Other VW owners have complained of the same issue happening to them.
ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2024-05-16
- VIN: 1V2SR2CA3JC
- Components: ENGINE,FUEL/PROPULSION SYSTEM
- Summary: Our 2018 V6 SEL Volkswagen Atlas is the recipient of a defective fuel injection system. Through discussion with VW service and maintenance staff, as well as research in online VW specific forums, there is defective fuel injectors found in various VW Atlas year and differing engine vehicles. Our particular vehicle had a malfunctioning, defective fuel injector (fuel injector for Cylinder 6) which resulted in massive carbon build up. There is no real detection system for a faulty, leaky fuel injector according to VW service. The carbon build up began with misfiring check engine and ECP error codes. Upon taking it to the dealer, we were made aware that the carbon build up also resulted in mechanical failure of components within Cylinder 6. This would affect drivability of the vehicle while on the road, resulting in severe power or ability to drive loss. Other additional factors aside from the faulty fuel injection system, is the valve gasket was also leaking oil through to spark plugs 2-4, which could result in vehicle fire. We are not sure if the faulty gasket is a result of the faulty fuel injector system. The 2018 VW Atlas was a first year model release, and would not be surprised if significant design flaws and defects are a risk with this vehicle.
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2023-04-12
- VIN: 1V2LR2CA7JC
- Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: In June and early July of 2023 the vehicle’s engine shut off while driving at least 4 times. Shut off occurred while driving at low speeds while in a parking lot, coming out of an intersection, and when approaching a stop sign. When the car shuts off you lose control of steering and braking is difficult. You have to shift the vehicle into park and restart the engine. We took the vehicle to VW dealership who inspected and replaced the charcoal canister and N80 purge valve. Vehicle operated normally for 10 months until late April 2024. In the past month the vehicle has shut off a dozen times while in operation. Similar to before it occurs at low speeds while starting, stopping, turning, and even while driving in reverse. The vehicle is currently back at the dealership to address this. Their initial response was that they couldn’t reproduce this condition, and the check engine light doesn’t come on for this issue, so there’s nothing mechanically that they need to fix. I’m escalating this issue with VW service. This issue has not caused an accident yet, but very likely will if not addressed. Some basic research online indicates that this is a somewhat common issue with VW Atlas models. Someone needs to look into this situation before someone is killed.
AIR BAGS PROBLEM
- Date Of Incident: 2024-05-20
- VIN: 1V2NR2CAXJC
- Components: AIR BAGS
- Summary: The contact owns a 2018 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
AIR BAGS PROBLEM
- Date Of Incident: 2024-05-15
- VIN: 1V2CR2CA2JC
- Components: AIR BAGS
- Summary: The contact owns a 2018 Volkswagen Atlas. The contact stated that while driving, the airbag sensor would inadvertently sound when the passenger seat was not occupied. The vehicle was taken to a dealer who confirmed that the issue was an air bag seat weight sensor failure; however, the contacts VIN was not included in the NHTSA Campaign Number: 23V215000 (Air Bags) recall. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 94,000.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-05-01
- VIN: 1V2RR2CA0JC
- Components: UNKNOWN OR OTHER
- Summary: Volkswagen North America (VW NA) manufactured this vehicle with an incorrect HVAC refrigerant (R134A) low pressure service port. It does have the correct R1234YF high pressure service port. Besides this configuration being against federal emissions laws, it poses a public safety threat in that the incorrect system could be connected to the car and possibly ignite the flammable R1234YF refrigerant. VW NA has refused to correct this problem, even though the vehicle was brought into service under warranty, as the vehicle is currently a couple months out of warranty. A complaint with the EPA will also be filed as this vehicle was manufactured in violation of federal law.
FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2024-05-09
- VIN: 1V2NR2CA8JC
- Components: FORWARD COLLISION AVOIDANCE
- Summary: While driving about 30mph the automatic forward collision braking gave a malfunction light and screen. The car had NOTHING in front of it to cause the breaking to happen and forced my car to intermittently hard break as I tried to bring it to a car safely. If I had had a car behind me I surely would have been rear ended. I with all three child under 4 years old. I brought my car to a parking lot. Turned it off then on and turned off the forward collision brakes from the car menu.
2018 Volkswagen Atlas recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 16 recalls for different components of the 2018 Volkswagen Atlas.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
- Consequence: A deactivated passenger air bag increases the risk of injury during a crash.
- Remedy: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on March 22, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69FB.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: EQUIPMENT:OTHER:LABELS
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
- Consequence: Without the reduced GVWR label, the vehicle could be overloaded, leading to a loss of control and increasing the risk of a crash.
- Remedy: Dealers will install the reduced GVWR label, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 09D9.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: UNKNOWN OR OTHER
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.
- Consequence: Vehicles that do not meet all regulatory requirements may have an increased risk of injury, crash, or fire.
- Remedy: Volkswagen will repurchase the vehicles. Owner notification letters were mailed May 20, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01F1.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: TIRES:SIDEWALL
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Atlas vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
- Consequence: Over cured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
- Remedy: Volkswagen will notify owners, and dealers will inspect the tires, and replace them as necessary, free of charge. The recall began on March 24, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44R1.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: UNKNOWN OR OTHER
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Golf R and Atlas, 2017 Golf Alltrack and E-Golf and 2016-2018 Passat vehicles. These internal use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.
- Consequence: Vehicles that do not meet all regulatory requirements may have an increased risk of a crash or injury to vehicle occupants.
- Remedy: Volkswagen will notify owners and will repurchase the vehicles. The recall began October 6, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01E9.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: AIR BAGS
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Atlas vehicles. The vehicles may be equipped with an incorrectly manufactured air bag sensor, which can delay or disable air bag deployment when necessary.
- Consequence: In the event of a crash necessitating frontal air bag deployment, a delayed or disabled airbag deployment can increase the risk of injury.
- Remedy: Volkswagen will notify owners, and dealers will replace the air bag crash sensor, free of charge. The recall began February 21, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69AL.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: EXTERIOR LIGHTING:HEADLIGHTS
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Consequence: Without the blocking cap, the headlight aim can be adjusted out of specification, reducing visibility and increasing the risk of a crash.
- Remedy: Volkswagen will notify owners, and dealers will inspect and, as necessary, block the headlight horizontal adjustment, free of charge. The recall began July 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 94L9.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: SUSPENSION:REAR:SPRINGS:COIL SPRINGS
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta vehicles. The rear coil springs may prematurely fracture.
- Consequence: If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
- Remedy: Volkswagen has notified owners, and dealers will replace the rear axle coil springs, free of charge. The recall began January 31, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J2/42J3.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
- Consequence: If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.
- Remedy: Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas vehicles. During production, the air conditioning system drain tube may have been twisted, causing water to drain into the air bag control module.
- Consequence: The wet air bag control module may result in an unintentional deployment of the air bags, increasing the risk of injury or crash.
- Remedy: Volkswagen will notify owners, and dealers will inspect the air conditioning drain tube, and if it is twisted, the drain tube and air bag control module will be replaced, free of charge. Some of the affected vehicles have had their drain tube previously replaced but did not receive a new air bag control module; the airbag control module will be replaced in these vehicles. The recall began September 14, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 87F9.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and 2017-2018 Volkswagen Passat vehicles. The brake caliper bracket mounting bolts on these vehicles may not have been tightened sufficiently.
- Consequence: The loose brake bracket bolts can allow the caliper to move, reducing braking ability or causing a loss of vehicle control and increasing the risk of a crash.
- Remedy: Volkswagen will notify owners, and dealers will inspect the brake caliper bracket bolt tightness, replacing and re-torque the bolts as necessary, free of charge. Additionally brake caliper fasteners, bleeder valve, and brake hose bolts will be checked and torqued to the correct specification, if necessary, free of charge. For Passat vehicles, dealers will also inspect the parking brake cable for proper connection, free of charge. The recall began September 14, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 46H6.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
- Summary: Volkswagen Group of America, Inc. (Volkswaen) is recalling certain 2018 Volkswagen Atlas vehicles. The owner's manuals provided with the affected vehicles do not inform the customers about the child restraint size limitation/restrictions for the second row center seating position. As a result, the center and adjacent outboard seat belt buckles on the second row can become damaged it a child seat base is installed that is wider than 12.6 inches.
- Consequence: A damaged seat belt buckle can release unexpectedly, increasing the risk of injury in a crash.
- Remedy: Volkswagen will notify owners, and dealers will inspect the center and left outboard seat belt buckles, and replace them if necessary, free of charge. Volkswagen will also provide an owner's manual supplement addressing child safety and child restraints. The recall began June 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69X1.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and Tiguan vehicles. In the event of a crash, the passenger frontal air bag may tear or not properly unfold during deployment.
- Consequence: If the air bag were to tear or unfold incorrectly during deployment, it can increase the risk of injury.
- Remedy: Volkswagen will notify owners, and dealers will replace the passenger frontal air bag, free of charge. The recall began July 19, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 69W8, and 69W9.
- Manufacturer: Volkswagen Group of America, Inc.
- Park It: 1
- Components: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas, Passat, Beetle, Beetle Convertible, Golf, Golf SportWagen and GTI and Audi Q5 and SQ5 vehicles. The brake caliper pistons on these vehicles may have insufficient coating, potentially reducing the brake performance.
- Consequence: A reduction of braking performance can increase the risk of a crash.
- Remedy: Volkswagen and Audi will notify their owners. Audi dealers will bleed the rear brakes. Volkswagen dealers will bleed the front and rear brake calipers. Note: Owners are advised not to drive their vehicles until the brake system has been checked. The recall began June 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 47N8, 47N9, and 47N6.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain Volkswagen Atlas vehicles. The fuel tank on these vehicles may leak fuel due to a manufacturing error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
- Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
- Remedy: Volkswagen will notify owners, and dealers will replace the fuel tank, free of charge. The recall began June 22, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AW. Note: This recall is an expansion of recall 17V-766.
- Manufacturer: Volkswagen Group of America, Inc.
- Components: FUEL SYSTEM, GASOLINE:STORAGE
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Atlas vehicles. The fuel tank may have been manufactured with insufficient wall thickness, potentially resulting in the tank leaking fuel. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
- Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.
- Remedy: Volkswagen will notify owners, and dealers will replace the fuel tank, free of charge. The recall began December 10, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AQ.
Negative 2018 Volkswagen Atlas car reviews
Positive 2018 Volkswagen Atlas car reviews
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We traded in our '12 Jeep Grand Cherokee after experiencing too many reliability issues. We had been searching for an SUV with the latest safety technology, but all the other options we found were over our budget at $50k. Initially, I was hesitant about the Atlas due to it being the first model year and some reviews claiming it was slow. However, during the test drive, I was pleasantly surprised by how well it drove and didn't find it slow at all. After driving it for a few months now, I am still amazed by the difference between this generation of SUV and our beloved Jeep. The Atlas is smoother, quieter, and incredibly spacious. We chose the Atlas primarily for its safety features, space, and price. The Lane Keep Assist and ACC are amazing, and on the highway, it can essentially drive itself. While the interior is nice, I wouldn't call it luxurious, but that's okay since it's a family car that will inevitably get dirty with kids. The amount of room is impressive, with two adults fitting comfortably in the third row and an adult fitting comfortably in the middle seat of the second row, even with two car seats on the outsides. The factory sunscreens in the rear are also an underrated feature. Overall, the features, warranty, and price make the Atlas the best value in an overpriced SUV segment.
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We really appreciate the 2018 Atlas for its spacious interior and overall appeal. However, we experienced some issues with the check engine light coming on, which caused us some inconvenience. We had to take it back to the dealership for 5 days and unfortunately, the issue has resurfaced again today, 10/21/2017. While we still like the Atlas, we are disappointed that we have had to take it back to the shop so soon after purchasing it. In hindsight, we may have considered a Honda Pilot instead.
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First, I wanted to express my love for this car. It's comfortable, stylish, and maneuverable, making it the perfect fit for me and my kids. Despite a few necessary repairs and updates shortly after purchasing the Atlas, I am still very happy with our decision to buy it. I hope to keep this car for many more years because it drives so well!
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The newer car has been excellent! I'm so glad to hear that your wife loves it and has absolutely no complaints. Thank you for choosing Volkswagen!
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The Atlas 2.0T boasts excellent acceleration and is 460 pounds lighter than its V6 counterpart. If you don't require AWD, this SUV is a better and more affordable option. With less weight and fewer cylinders, the Atlas 2.0T is notably more fuel-efficient, averaging 25.8 MPG on mostly city driving with regular gas during our week-long test drive. The entertainment center is user-friendly and produces excellent sound quality. We are pleased to report that we have experienced no issues with the engine or transmission, contrary to some customer reports.
Tristian Ondricka 2025-06-23
I purchased the 2018 Volkswagen Atlas SE on August 19, 2017. Unfortunately, I experienced some issues with the car shortly after. Despite bringing it in for service, the problems persisted. I even reached out to VW Corporate for assistance, but the issues were not resolved. I decided to try a different dealership, but unfortunately, the problems still exist. I am disappointed with the experience I have had with this vehicle and VW, but I hope that my feedback can help others make informed decisions. Thank you for your time.Yes, the Atlas comes with a 6-year, 72,000-mile warranty. However, I had some issues with the service department not being able to address them properly, which made the warranty useless. I ended up selling my Atlas back to VW and purchasing a Honda Pilot, which has been serving my family well.
Carlo Hessel 2025-06-20
We purchased our Atlas SE in June and initially had a positive experience. However, we later noticed issues with assembly, fuel mileage, and engine noises. Despite VW claiming that the Atlas gets 18/25 MPG, we have yet to get more than 11 MPG, even on short trips on the freeway. The dealer claims that this is normal because we primarily drive on city streets, but this explanation doesn't make sense to us. Additionally, we have noticed several issues with the vehicle's alignment, including misaligned headlights, liftgate, hood, and door panel armrest. We have also experienced noise during acceleration and when turning off the motor. Despite bringing these issues to the dealership's attention, they have not been able to provide a satisfactory solution. As paying customers, we expected the vehicle to be assembled properly and are disappointed with the craftsmanship. We have contacted Volkswagen corporate to address these issues.I was informed that the issues I am experiencing are within normal levels and unfortunately, they do not plan to take any action. I requested a change of vehicles because I noticed that the newer models are nearly flawless in terms of craftsmanship. The bodylines and lights are straight and aligned, but they stated that since the flaws on my particular vehicle are at an acceptable level, they will not exchange vehicles. They are blaming the fuel mileage problem on my driving habits, but I have installed a dash cam that records every time I start the vehicle, which proves that it's not my driving habits. I am not hard on the accelerator or the brakes, yet I am still only getting 13 miles to the gallon, even though I am driving on both freeways and streets. Due to this, I have decided not to return for another Volkswagen. I will complete the term of my lease and return the vehicle to them. Although this is my fourth Volkswagen since 2013, I am still an unhappy customer. They are not standing behind their work, so I will not give them any more of my money.
Logan Buckridge 2025-06-08
I purchased the SE AWD w/ Tech and unfortunately experienced some issues with the vehicle. At less than 1K miles, I started hearing a rattling noise coming from the passenger side front at speeds of 10-20mph. I sent it in for service and it was deemed to be a wheel bearing issue. At around 1200k miles, I heard the same noise again and this time they said it was the strut mounts that were defective. Both front mounts and bearings were replaced. Now at 2500K miles, my engine light has come on and after using my OBDII reader, I found that the cause of the check engine light is the ERROR “P0456” which indicates a small leak in the Evap Emission system. I have followed the recommended steps, including checking the gas cap, but the error persists. Although these issues are minor, I expected better quality products from VW at a pretty high cost for this SUV. I am grateful for the long warranty, but my confidence as a consumer buying VW products has been shaken. I hope that these issues are isolated incidents and that this SUV will last. If you are considering buying this vehicle, you will love the space, but I would suggest waiting until VW addresses these issues. Thank you for reading.
Terry Kunde 2025-05-08
We were in the market for a new vehicle that could seat 7, including 3 young boys and their friends. After considering several options, we decided to purchase the Atlas SE (w/tech) due to its stylish design and our previous positive experience with VW. Unfortunately, we experienced some issues with the car shortly after purchasing it. Despite the inconvenience caused by the EPC check engine light coming on and the car refusing to start, we were grateful for the assistance provided by VW roadside. The dealership in Fairfield CA was not aware of our arrival, which resulted in additional delays, but we were eventually provided with a loaner Jetta. Although we were disappointed with the issues, we appreciated the dealership's efforts to resolve the problem. After 6 days in the dealership, our Atlas was returned to us with the assurance that the issue was resolved. However, we later discovered minor damage to the plastic floor panels in the back as a result of the repairs, which was not reported to us. We had to coordinate with the dealership again to have the panels replaced. Unfortunately, the EPC check engine light came on again on 9/15, causing us to coordinate another tow and rearrange our carpooling plans. Despite these issues, we remain hopeful that the problem will be resolved soon.We hope you're doing well. We're currently experiencing some issues with the Atlas, and we're a bit disappointed. We're keeping our fingers crossed that everything will be resolved soon. We'll keep you updated on the situation.
Cicero Fadel 2025-04-03
The 2018 Atlas has had several issues, including stalling while driving and multiple visits to the dealership. Despite attempts to fix the issues, the car has continued to malfunction. During a recent incident, the car lost all power and emergency features failed to work. This was a concerning experience and has led me to decide not to continue driving the car. It is important to thoroughly research before purchasing a car, especially a first-year model.