Ram Promaster city problems
The Fiat Doblò is a panel van and leisure activity vehicle produced by Italian automaker Fiat since 2000. It was unveiled at the Paris Motor Show in October 2000. A second-generation Doblò succeeded the original vehicle in 2010 for most markets, and it was sold in the United States as the RAM ProMaster City from 2015 to 2022. The second generation was also sold in Europe and the UK as the Opel/Vauxhall Combo. The third-generation Doblò, a rebadged version of the Citroën Berlingo, was unveiled in June 2022, and is also sold as the Opel or Vauxhall Combo, Peugeot Partner, and Toyota ProAce.
First generation (2000)
It was first launched to the public in the Netherlands, and received the "2006 International Van of the Year" award by an international jury from 19 countries. In Singapore, a 1.4 litre LAV variant is marketed as the Fiat Panorama in five and seven seater versions. The first Doblò was sold in January 2001.
The Doblò carries a payload of up to 730 kg (1,609 lb), with an interior volume of 3.2 cubic metres (110 cu ft). The Doblò uses Fiat Strada's platform, in turn derived from the Fiat Palio's one, using a rigid axle with leaf springs at the rear, instead of a torsion beam with coil springs as on the Palio.
It is manufactured by Fiat's Tofaş subsidiary factory in Bursa, Turkey, in Brazil since 2002 and in Russia and Vietnam. Turkish models have an engine range that includes a 1.4 litre petrol, a 1.9 litre MultiJet, and a 16 valve 1.3 litre MultiJet.
In North Korea, Pyonghwa Motors produces Doblò branded as its own name Ppeokkugi.
The facelift version came in October 2005, and was restyled with modifications to the front and rear light groups, and the total design of the front part.
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Ram Promaster city model years
Common Ram Promaster city problems
The Ram ProMaster City has been reported to have several common problems based on complaints from its owners. The worst model year for this vehicle is 2015, with the most overall complaints, particularly in the category of accessories and interior problems.
Another significant problem reported by owners is the inability to obtain a new key fob from dealerships, which has been a persistent issue since 2018.
The hood prop retaining clip is another common problem, breaking easily and costing around $12 to replace. However, the short hood prop length often requires the use of hands to hold the hood up while working on the engine.
The uConnect infotainment system has also been reported to have issues, such as booting into a blank screen, becoming unresponsive to touch, or rebooting at random times, forcing owners to restart their vehicles and hope for a better outcome.
Lastly, the transmission in the Ram ProMaster City has been criticized for its clunky performance, especially at low speeds. With very light acceleration at very low speeds, it often seems to almost "sputter" as though it's about to stall, which is a significant issue for a truck designed for city driving.
In summary, the Ram ProMaster City has faced several common problems, including cooling fan relay malfunctions, inability to obtain new key fobs, oil consumption issues, problems with the uConnect infotainment system, and clunky transmission performance at low speeds. These issues have contributed to the vehicle's overall reliability rating, which ranks 2nd out of 21 for commercial vans, but has higher than average ownership costs due to the average annual repair cost of $795.
Is Ram ProMaster City reliable?
According to RepairPal, Ram Promaster City owners bring their vehicles into a repair shop for unscheduled repairs an average of 1.8 times per year, compared to an average of 1.8 times for Commercial Vans and 1.3 times for all the vehicles RepairPal considered in its dataset.
What are common problems with Dodge ProMaster?
Worst Issues
- squealing brakes in the 2014 ProMaster 2500. ...
- squealing noise in the 2014 ProMaster 2500. ...
- won't start intermittently in the 2014 ProMaster 2500. ...
- sensor coming on in the 2014 ProMaster 2500. ...
- electrical system not recharging in the 2014 ProMaster 2500.
Is Ram discontinuing the ProMaster city?
IS THE RAM PROMASTER CITY® DISCONTINUED? Unfortunately, the Ram ProMaster City® has been discontinued and is no longer in production. WHEN DID THE RAM PROMASTER CITY® GO OUT OF PRODUCTION? The Ram ProMaster City® was discontinued in 2022.
What year is ProMaster the most reliable?
The Best Model Years to Buy a RAM ProMaster Cargo Van
With the 2022, you would only pay, on average, 100% of the price as new, with 100% of the vehicle's useful life remaining. The 2021 and 2020 model years are also attractive years for the ProMaster Cargo Van, and provide a relatively good value.
Percentage distribution of complaints by Ram Promaster city years
We have researched Ram problems and analysed all the complaints filed against Ram Promaster city cars and compiled the top 5 most problematic Ram Promaster city model years:
- Ram Promaster city 2015
- Ram Promaster city 2017
- Ram Promaster city 2016
- Ram Promaster city 2019
- Ram Promaster city 2021
Below you can see the percentage distribution of known problems by Ram Promaster city model years.
Distribution of the number of complaints by Ram Promaster city years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Ram Promaster city car problems categorized by type of issue
After analysing all complaints related to Ram Promaster city , it was concluded that the most common issues with these cars are:
- Electrical system problems
- Engine problems
- Power train problems
- Unknown or other problems
- Exterior lighting problems
The graph below shows statistics for all Ram Promaster city vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Promaster city model years
A total of 4 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Promaster city model years
There were a total of 5 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Promaster city model years
There were a total of 2 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 203 complaints about various vehicle components related to the Ram Promaster city . Below are the 25 most recent complaints reported for Ram Promaster city vehicles.
Latest 25 complaints
Ram Promaster city 2017
- Date Of Incident: 2024-08-27
- Date Complaint: 2024-09-13
- VIN: 3C6TRVAG5HE
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
- Summary: There’s already a recall on the engine cooling fans. I was driving on the freeway when the cooling g fans failed causing overheating and major damage to the engine, specifically the head gasket, thermostat, and radiator. I took it to the dealer after finding out about the recall. They replaced the fans but are still not working correctly. They also refused to repair the other damages that were caused due to the recall part failure. I use my vehicle for work and have been unable to work for more than 2 weeks now due to the damages and have had to decline a lot of work in that time. This is affecting my livelihood. So far the dealer and manufacturer have only wanted to charge me for any additional diags or repairs when my vehicle was running great until this incident. The vehicle is unsafe to drive and the recall report stated the engine could catch fire. I took my vehicle to the dealer, a second time to see what they could do for me, Just to find out, they only wanted to charge me for multiple diagnostic diagnosis and would have me wait. At least a week before they could even begin touching my vehicle also refusing to give me a loaner vehicle in the meantime.
Ram Promaster city 2017
- Date Of Incident: 2024-08-28
- Date Complaint: 2024-09-11
- VIN: 3C6TRVAG5HE
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
- Summary: What happened: While driving on the freeway, the engine cooling fans failed, causing the engine temperature to rise excessively and increasing pressure within the cooling system. This resulted in a hole being blown through the thermostat, and all the coolant leaked out. Only after the coolant was lost did the engine overheating warning lamp come on. I safely pulled over, but the engine had already overheated severely. I was unable to drive the vehicle for a week while waiting for the dealer to replace the cooling fans under the recall. After the recall repair was completed, I picked up my vehicle from the dealer. On my way home, I noticed a loss of power, poor acceleration, and engine shaking, especially after the engine had been off for a few hours. I replaced the thermostat and radiator myself, but I believe the overheating caused internal engine damage, potentially a blown head gasket, cracked, or warped heads. Additionally, before taking the vehicle back to the dealer, I noticed the newly installed cooling fans (replaced under the recall) stopped working again. Despite all these issues clearly being related to the initial fan failure and overheating, the dealer is now charging me for further repairs and is not addressing the underlying problem with the cooling system. The fact that the cooling fans have a recall due to failure and have caused other issues are trying to tell me I’m responsible. They wouldn’t give me a loaner vehicle while they were performing the initial recall repair or now since I’ve taken it back.
Ram Promaster city 2015
- Date Of Incident: 2024-06-03
- Date Complaint: 2024-08-19
- VIN: ZFBERFBT3F6
- Components: ENGINE
- Summary: We purchased the van in April 2024, and the mileage was 130268. We checked the oil regularly and noticed the level dropping. After driving it 3080 miles and checked the oil level after letting the vehicle sit over night. The oil level was down almost 2 quarts. I contacted the dealer and told them what happened and they mentioned that there was a recall for some Promaster City vans. I looked up the information and found the recall marked as W80. I contacted Chrysler and they said our vehicle isnt listed and to contact the NHTSA. It has the same problems and is losing the oil in the same amounts as specified in the recall but for some reason, our VIN isnt listed in the recall.
Ram Promaster city 2017
- Date Of Incident: 2024-08-06
- Date Complaint: 2024-08-06
- VIN: ZFBERFAB6H6
- Components: FUEL SYSTEM, GASOLINE
- Summary: The contact owns a 2017 Ram Promaster City. The contact stated that after refueling the vehicle, the engine shut off or idle roughly immediately after starting with the low oil warning light illuminated. The vehicle was towed to an independent mechanic where the vehicle was not diagnosed or repaired. The dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 57,930.
Ram Promaster city 2017
- Date Of Incident: 2024-08-03
- Date Complaint: 2024-08-04
- VIN: ZFBERFBB4H6
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,LANE DEPARTURE
- Summary: My radio dont work i can see the camera to be reversed
Ram Promaster city 2016
- Date Of Incident: 2024-06-05
- Date Complaint: 2024-06-10
- VIN: ZFBERFATXG6
- Components: POWER TRAIN
- Summary: The contact owns a 2016 Ram Promaster City. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to be restarted. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 53,000.
Ram Promaster city 2016
- Date Of Incident: 2023-10-20
- Date Complaint: 2024-04-13
- VIN: ZFBERFBT7G6
- Components: ENGINE
- Summary: Dealer where I purchased vehicle said i have recall for both catalytic converters waited two months called back and they said they wanted to replace engine and i been waiting for a call back for 6 months
Ram Promaster city 2019
- Date Of Incident: 2024-02-26
- Date Complaint: 2024-02-27
- VIN: ZFBHRFAB9K6
- Components: ELECTRICAL SYSTEM
- Summary: The entire dash went black and is no longer operational.
Ram Promaster city 2017
- Date Of Incident: 2024-02-05
- Date Complaint: 2024-02-20
- VIN: 3C6TRVAG6HE
- Components: ENGINE
- Summary: Both cams need to be replaced. Upon doing internet research and talking with the service advisor this is a very commom problem and recalls have been done on other years but not 2017. Henry Miller Dodge Ram is where my vehicle is currently at and who advised the issues at hand. The check engine light comes on and computer shows misfire.
Ram Promaster city 2016
- Date Of Incident: 2023-11-23
- Date Complaint: 2024-01-31
- VIN: ZFBERFBT0G6
- Components: EXTERIOR LIGHTING
- Summary: The contact owns a 2016 Ram Promaster City. The contact stated while driving at an undisclosed speed, the turn signals became inoperable. The vehicle was taken to an independent mechanic, where an unknown part was replaced. The manufacturer was made aware of the failure but informed the contact that there were no recalls associated with the VIN. The failure mileage was approximately 68,000.
Ram Promaster city 2016
- Date Of Incident: 2024-01-04
- Date Complaint: 2024-01-04
- VIN: 3C6URVJDXGE
- Components: SERVICE BRAKES
- Summary: Parking brake won't release when temperatures are at freezing or below. Consensus opinion on the internet is that water is getting into the cable + cable housing line and freezing, which causes the cable to stick inside the housing. Thus, when releasing the parking brake, the cable doesn't move and the pads are still pressing against the drums.
Ram Promaster city 2015
- Date Of Incident: 2024-01-03
- Date Complaint: 2024-01-03
- VIN: 3C6TRVDG8FE
- Components: VISIBILITY/WIPER
- Summary: Both side mirrors fold in at highway speeds which means you have to roll down the window and hold the mirror open to turn
Ram Promaster city 2016
- Date Of Incident: 2023-09-14
- Date Complaint: 2023-09-28
- VIN: 3C6TRVAG1GE
- Components: POWER TRAIN
- Summary: We have owned this vehicle for 4 years. We are now on our 3rd time having the transmission replaced.
Ram Promaster city 2016
- Date Of Incident: 2023-09-01
- Date Complaint: 2023-09-10
- VIN: 3C6URVJG8GE
- Components: EXTERIOR LIGHTING
- Summary: The problem I'm having with my truck is I can't keep a head light from burning out. I just had one quit that was a month old. I've been using the spec. lamp from Sylvania H7. What really sucks about this is in the past 2 years I've installed at least 7 or 8 head lamps, and at a cost of $45 to $55 bucks each it's Bull#@#$. Why can't Dodge come up with a better head lamp.
Ram Promaster city 2016
- Date Of Incident: 2023-08-06
- Date Complaint: 2023-08-11
- VIN: 3C6TRVDG5GE
- Components: UNKNOWN OR OTHER
- Summary: Transmission fell out while driving. Mine and my daughter’s live was put at risk. Towing guy told me he’ve been towing Amazon trucks many times with the same problem and to check for recall because it happens too often. Independent service center confirmed. No warning lights, it felt like flat tire at first. Fortunately it happened while driving on street at 20 mph before approaching right turn.
Latest 5 recalls Ram Promaster city
The National Highway Traffic Safety Administration (NHTSA) has issued 19 recalls for different components of the Ram Promaster city.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Ram Promaster city 2019
- Report Received Date: 2021-09-21
- Manufacturer: Chrysler (FCA US, LLC)
- Components: EXTERIOR LIGHTING:TURN SIGNAL
- Summary: Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Consequence: The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
- Remedy: Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
- Model: Ram Promaster city 2021
- Report Received Date: 2021-09-21
- Manufacturer: Chrysler (FCA US, LLC)
- Components: EXTERIOR LIGHTING:TURN SIGNAL
- Summary: Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Consequence: The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
- Remedy: Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
- Model: Ram Promaster city 2020
- Report Received Date: 2021-09-21
- Manufacturer: Chrysler (FCA US, LLC)
- Components: EXTERIOR LIGHTING:TURN SIGNAL
- Summary: Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Consequence: The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
- Remedy: Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
- Model: Ram Promaster city 2021
- Report Received Date: 2021-09-09
- Manufacturer: Chrysler (FCA US, LLC)
- Components: SEAT BELTS
- Summary: Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Consequence: An unsecured child restraint system can increase the risk of injury during a crash.
- Remedy: Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US LLC's number for this recall is Y61.
- Model: Ram Promaster city 2020
- Report Received Date: 2021-03-09
- Manufacturer: Chrysler (FCA US, LLC)
- Components: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
- Summary: Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.
- Consequence: The loss of braking performance or autonomous braking functions can increase the risk of a vehicle crash without prior warning.
- Remedy: FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
Latest negative Ram Promaster city car reviews
Latest positive Ram Promaster city car reviews
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Vehicle year: 2016
Very versatile for a small vehicle, snow handling poor. Turn off your traction control if you're stuck. Center console poorly designed but door bottle holders even the score. Needs a digital speedometer. Radio reception is often spotty. I outfitted with dual locking ladder racks, alot of noise but to be expected. Tow hitch and light connector with a 8in. Lift tow adapter works great. Tows smooth, good visibility with mirrors but tranny shift is prolonged, probably to be expected. Wall mounted tool boxes left and right and a $50 universal rubber mat. Always buy good seat covers and great floor liners(weather tech) for any vehicle you are going to keep. You won't be disappointed!!! Great value and performance. There are over a million and a half European cousins of this vehicle driving around. So it's not really new or untried, just the North American version 2014 to 2015 not so good. Redesigned 2016 to 2017 models seem overall great for the price. Consider the wagon version, even if you want to work out of it. You will get insulation rear seats and a whole lot more options an versatility for a few thousand dollars more. Also bought a full size spare tire with jack and hanger/installation kit for piece of mind, made the dealer pay half. Driving 1110 miles one way in 2 days from now towing a 4x8 harbor freight folding trailer with a 600lb load. Then 20 min to seperate the trailer into two halves that fit into the back of van, preventing me from towing a light/empty trailer 1110 miles back. That's versatility! Smart vehicle saves me gas, repairs and expensive tires for the work truck. Savings comparison to 1/2 ton work truck equal the cost of this van over a 5 year per period. Do the math, you won't be disappointed.
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Vehicle year: 2020
Very versatile for a small vehicle, snow handling poor. Turn off your traction control if you're stuck. Center console poorly designed but door bottle holders even the score. Needs a digital speedometer. Radio reception is often spotty. I outfitted with dual locking ladder racks, alot of noise but to be expected. Tow hitch and light connector with a 8in. Lift tow adapter works great. Tows smooth, good visibility with mirrors but tranny shift is prolonged, probably to be expected. Wall mounted tool boxes left and right and a $50 universal rubber mat. Always buy good seat covers and great floor liners(weather tech) for any vehicle you are going to keep. You won't be disappointed!!! Great value and performance. There are over a million and a half European cousins of this vehicle driving around. So it's not really new or untried, just the North American version 2014 to 2015 not so good. Redesigned 2016 to 2017 models seem overall great for the price. Consider the wagon version, even if you want to work out of it. You will get insulation rear seats and a whole lot more options an versatility for a few thousand dollars more. Also bought a full size spare tire with jack and hanger/installation kit for piece of mind, made the dealer pay half. Driving 1110 miles one way in 2 days from now towing a 4x8 harbor freight folding trailer with a 600lb load. Then 20 min to seperate the trailer into two halves that fit into the back of van, preventing me from towing a light/empty trailer 1110 miles back. That's versatility! Smart vehicle saves me gas, repairs and expensive tires for the work truck. Savings comparison to 1/2 ton work truck equal the cost of this van over a 5 year per period. Do the math, you won't be disappointed.
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Vehicle year: 2017
Very versatile for a small vehicle, snow handling poor. Turn off your traction control if you're stuck. Center console poorly designed but door bottle holders even the score. Needs a digital speedometer. Radio reception is often spotty. I outfitted with dual locking ladder racks, alot of noise but to be expected. Tow hitch and light connector with a 8in. Lift tow adapter works great. Tows smooth, good visibility with mirrors but tranny shift is prolonged, probably to be expected. Wall mounted tool boxes left and right and a $50 universal rubber mat. Always buy good seat covers and great floor liners(weather tech) for any vehicle you are going to keep. You won't be disappointed!!! Great value and performance. There are over a million and a half European cousins of this vehicle driving around. So it's not really new or untried, just the North American version 2014 to 2015 not so good. Redesigned 2016 to 2017 models seem overall great for the price. Consider the wagon version, even if you want to work out of it. You will get insulation rear seats and a whole lot more options an versatility for a few thousand dollars more. Also bought a full size spare tire with jack and hanger/installation kit for piece of mind, made the dealer pay half. Driving 1110 miles one way in 2 days from now towing a 4x8 harbor freight folding trailer with a 600lb load. Then 20 min to seperate the trailer into two halves that fit into the back of van, preventing me from towing a light/empty trailer 1110 miles back. That's versatility! Smart vehicle saves me gas, repairs and expensive tires for the work truck. Savings comparison to 1/2 ton work truck equal the cost of this van over a 5 year per period. Do the math, you won't be disappointed.
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Vehicle year: 2016
We are thrilled with our 2016 Ram ProMaster City! As of December 2020, we have driven nearly 60,000 miles and have had very few repairs. The van runs great and has been a reliable and economical choice for us. We even converted it into a live-in camper van and it has exceeded our expectations. Despite carrying over 1,000 pounds of additional weight with all our gear, the van still zips around quickly and quietly. We have added many features, including a fresh water tank, grey water tank, sink, bed/storage, cabinets, a lithium-iron phosphate battery and isolator, inverter, and more. We couldn't be happier with our purchase and highly recommend it to anyone looking for a true friend on the road!
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Vehicle year: 2020
This is a very well-engineered vehicle. As a builder and mechanic of 45 years, I have worked on many vehicles, but this one surpasses any I have owned or operated. I have read the full Edmonds review, and in terms of engineering quality, torque with the 9-speed transmission, and economy, it outperforms previous year's models and makes. Everything works perfectly, and I have had no quality issues with the dealership that sold me my vehicle. Eric Schram, my salesperson at Pinckney Chrysler, got me a smoking hot deal so fast and straightforward that I was in utter shock. He presented their offer and financing on my trade-in deal so simply that I couldn't be more pleased. Even my current lender wasn't able to match their timing and opportunity. Thank you all very much!
Are you having problems with your Ram Promaster city?
Louisa Tromp 2024-11-27
Vehicle year: 2019
This vehicle lacks a CD/DVD player and the front seats do not recline. Additionally, there is no lever as in other vehicles I have owned or driven in over the past 45 years. There have been three recalls, and the jack that comes with the spare tire (which must be purchased separately) is unable to lift the rear wheels off the ground. Despite these issues, I am confident in my decision not to purchase this vehicle again.
Nathanial Kris 2024-11-23
Vehicle year: 2019
I have been given this vehicle to use as a service van. Unfortunately, it has been the most uncomfortable van I have had during my career. The driver's seat becomes very uncomfortable after about 45 minutes of driving, and the cab is cramped with little storage, none of which is behind the seats. I was disappointed to find that the van was not equipped with variable speed intermittent wipers, which would have been a useful feature. In the 33,000 miles that I have driven it so far, it has been in the shop twice for a bad front stabilizer/sway bar. During my second visit today, I was advised by the dealership that the part is on back order. I suppose they are on back order because of how many they are replacing? Thankfully, our fleet vehicles are rotated out after 80,000 miles. I hope and pray that my company doesn't make the same mistake of selecting this vehicle again.
Jackson Homenick 2024-11-18
Vehicle year: 2019
Hello! I hope you're doing well. I wanted to share my experience with my 2017 Ram Procity Master that I purchased from a dealership. As a contractor, I was looking for a more economical vehicle and this one seemed like a good fit. However, after driving it for a little over a year and putting 23,000 miles on it, I've noticed a few issues. The engine seems to consume at least a quart of oil every 3500 miles, which is a bit concerning. Additionally, I've noticed that the padding underneath the passenger seat gets soaking wet every time it rains, and the dealer hasn't been able to figure out why. Lastly, the seat is starting to wear where I normally sit, but unfortunately, the repair isn't covered. Overall, I wouldn't recommend purchasing a Chrysler product based on my experience. Thank you for listening!
Dustin Adams 2024-11-17
Vehicle year: 2018
The engine shut down issue was not accompanied by any information regarding the need for oil refills every 1000 miles. Despite being advised to bring the vehicle in for an oil test, I was informed that any further tests would be my responsibility. Unfortunately, I had to add more oil today, despite having driven less than 500 miles. I was informed of this by the Dodge dealership. However, I remain dissatisfied with the way Dodge has handled this issue and will not be purchasing another Dodge vehicle in the future.
Bud McLaughlin 2024-11-16
Vehicle year: 2020
Although the car has a great look and spacious cargo area, it has been a frustrating experience due to frequent breakdowns. Unfortunately, the Dodge technicians have not been able to identify the root cause of the problem, which has made the situation even more challenging. It seems like there is a need for better communication between the technicians and the repair department. Every visit to the Dodge dealer shop has been an overnight stay, which has been inconvenient. It is important to note that parts for this vehicle are not always readily available. I purchased my car used with only one year of use and it has been in the shop most of the time. Overall, it has been a disappointing experience.