Ram Promaster city problems
The Fiat Doblò is a panel van and leisure activity vehicle produced by Italian automaker Fiat since 2000. It was unveiled at the Paris Motor Show in October 2000. A second-generation Doblò succeeded the original vehicle in 2010 for most markets, and it was sold in the United States as the RAM ProMaster City from 2015 to 2022. The second generation was also sold in Europe and the UK as the Opel/Vauxhall Combo. The third-generation Doblò, a rebadged version of the Citroën Berlingo, was unveiled in June 2022, and is also sold as the Opel or Vauxhall Combo, Peugeot Partner, and Toyota ProAce.
First generation (2000)
It was first launched to the public in the Netherlands, and received the "2006 International Van of the Year" award by an international jury from 19 countries. In Singapore, a 1.4 litre LAV variant is marketed as the Fiat Panorama in five and seven seater versions. The first Doblò was sold in January 2001.
The Doblò carries a payload of up to 730 kg (1,609 lb), with an interior volume of 3.2 cubic metres (110 cu ft). The Doblò uses Fiat Strada's platform, in turn derived from the Fiat Palio's one, using a rigid axle with leaf springs at the rear, instead of a torsion beam with coil springs as on the Palio.
It is manufactured by Fiat's Tofaş subsidiary factory in Bursa, Turkey, in Brazil since 2002 and in Russia and Vietnam. Turkish models have an engine range that includes a 1.4 litre petrol, a 1.9 litre MultiJet, and a 16 valve 1.3 litre MultiJet.
In North Korea, Pyonghwa Motors produces Doblò branded as its own name Ppeokkugi.
The facelift version came in October 2005, and was restyled with modifications to the front and rear light groups, and the total design of the front part.
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Ram Promaster city model years
Common Ram Promaster city problems
The Ram ProMaster City has been reported to have several common problems based on complaints from its owners. The worst model year for this vehicle is 2015, with the most overall complaints, particularly in the category of accessories and interior problems.
Another significant problem reported by owners is the inability to obtain a new key fob from dealerships, which has been a persistent issue since 2018.
The hood prop retaining clip is another common problem, breaking easily and costing around $12 to replace. However, the short hood prop length often requires the use of hands to hold the hood up while working on the engine.
The uConnect infotainment system has also been reported to have issues, such as booting into a blank screen, becoming unresponsive to touch, or rebooting at random times, forcing owners to restart their vehicles and hope for a better outcome.
Lastly, the transmission in the Ram ProMaster City has been criticized for its clunky performance, especially at low speeds. With very light acceleration at very low speeds, it often seems to almost "sputter" as though it's about to stall, which is a significant issue for a truck designed for city driving.
In summary, the Ram ProMaster City has faced several common problems, including cooling fan relay malfunctions, inability to obtain new key fobs, oil consumption issues, problems with the uConnect infotainment system, and clunky transmission performance at low speeds. These issues have contributed to the vehicle's overall reliability rating, which ranks 2nd out of 21 for commercial vans, but has higher than average ownership costs due to the average annual repair cost of $795.
Is Ram ProMaster City reliable?
According to RepairPal, Ram Promaster City owners bring their vehicles into a repair shop for unscheduled repairs an average of 1.8 times per year, compared to an average of 1.8 times for Commercial Vans and 1.3 times for all the vehicles RepairPal considered in its dataset.
What are common problems with Dodge ProMaster?
Worst Issues
- squealing brakes in the 2014 ProMaster 2500. ...
- squealing noise in the 2014 ProMaster 2500. ...
- won't start intermittently in the 2014 ProMaster 2500. ...
- sensor coming on in the 2014 ProMaster 2500. ...
- electrical system not recharging in the 2014 ProMaster 2500.
Is Ram discontinuing the ProMaster city?
IS THE RAM PROMASTER CITY® DISCONTINUED? Unfortunately, the Ram ProMaster City® has been discontinued and is no longer in production. WHEN DID THE RAM PROMASTER CITY® GO OUT OF PRODUCTION? The Ram ProMaster City® was discontinued in 2022.
What year is ProMaster the most reliable?
The Best Model Years to Buy a RAM ProMaster Cargo Van
With the 2022, you would only pay, on average, 100% of the price as new, with 100% of the vehicle's useful life remaining. The 2021 and 2020 model years are also attractive years for the ProMaster Cargo Van, and provide a relatively good value.
Percentage distribution of complaints by Ram Promaster city years
We have researched Ram problems and analysed all the complaints filed against Ram Promaster city cars and compiled the top 5 most problematic Ram Promaster city model years:
- Ram Promaster city 2015
- Ram Promaster city 2017
- Ram Promaster city 2016
- Ram Promaster city 2019
- Ram Promaster city 2021
Below you can see the percentage distribution of known problems by Ram Promaster city model years.
Distribution of the number of complaints by Ram Promaster city years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Ram Promaster city car problems categorized by type of issue
After analysing all complaints related to Ram Promaster city , it was concluded that the most common issues with these cars are:
- Electrical system problems
- Engine problems
- Power train problems
- Unknown or other problems
- Exterior lighting problems
The graph below shows statistics for all Ram Promaster city vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Promaster city model years
A total of 4 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Promaster city model years
There were a total of 5 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Promaster city model years
There were a total of 2 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 203 complaints about various vehicle components related to the Ram Promaster city . Below are the 25 most recent complaints reported for Ram Promaster city vehicles.
Latest 25 complaints
Ram Promaster city 2017
- Date Of Incident: 2024-08-27
- Date Complaint: 2024-09-13
- VIN: 3C6TRVAG5HE
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
- Summary: There’s already a recall on the engine cooling fans. I was driving on the freeway when the cooling g fans failed causing overheating and major damage to the engine, specifically the head gasket, thermostat, and radiator. I took it to the dealer after finding out about the recall. They replaced the fans but are still not working correctly. They also refused to repair the other damages that were caused due to the recall part failure. I use my vehicle for work and have been unable to work for more than 2 weeks now due to the damages and have had to decline a lot of work in that time. This is affecting my livelihood. So far the dealer and manufacturer have only wanted to charge me for any additional diags or repairs when my vehicle was running great until this incident. The vehicle is unsafe to drive and the recall report stated the engine could catch fire. I took my vehicle to the dealer, a second time to see what they could do for me, Just to find out, they only wanted to charge me for multiple diagnostic diagnosis and would have me wait. At least a week before they could even begin touching my vehicle also refusing to give me a loaner vehicle in the meantime.
Ram Promaster city 2017
- Date Of Incident: 2024-08-28
- Date Complaint: 2024-09-11
- VIN: 3C6TRVAG5HE
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
- Summary: What happened: While driving on the freeway, the engine cooling fans failed, causing the engine temperature to rise excessively and increasing pressure within the cooling system. This resulted in a hole being blown through the thermostat, and all the coolant leaked out. Only after the coolant was lost did the engine overheating warning lamp come on. I safely pulled over, but the engine had already overheated severely. I was unable to drive the vehicle for a week while waiting for the dealer to replace the cooling fans under the recall. After the recall repair was completed, I picked up my vehicle from the dealer. On my way home, I noticed a loss of power, poor acceleration, and engine shaking, especially after the engine had been off for a few hours. I replaced the thermostat and radiator myself, but I believe the overheating caused internal engine damage, potentially a blown head gasket, cracked, or warped heads. Additionally, before taking the vehicle back to the dealer, I noticed the newly installed cooling fans (replaced under the recall) stopped working again. Despite all these issues clearly being related to the initial fan failure and overheating, the dealer is now charging me for further repairs and is not addressing the underlying problem with the cooling system. The fact that the cooling fans have a recall due to failure and have caused other issues are trying to tell me I’m responsible. They wouldn’t give me a loaner vehicle while they were performing the initial recall repair or now since I’ve taken it back.
Ram Promaster city 2015
- Date Of Incident: 2024-06-03
- Date Complaint: 2024-08-19
- VIN: ZFBERFBT3F6
- Components: ENGINE
- Summary: We purchased the van in April 2024, and the mileage was 130268. We checked the oil regularly and noticed the level dropping. After driving it 3080 miles and checked the oil level after letting the vehicle sit over night. The oil level was down almost 2 quarts. I contacted the dealer and told them what happened and they mentioned that there was a recall for some Promaster City vans. I looked up the information and found the recall marked as W80. I contacted Chrysler and they said our vehicle isnt listed and to contact the NHTSA. It has the same problems and is losing the oil in the same amounts as specified in the recall but for some reason, our VIN isnt listed in the recall.
Ram Promaster city 2017
- Date Of Incident: 2024-08-06
- Date Complaint: 2024-08-06
- VIN: ZFBERFAB6H6
- Components: FUEL SYSTEM, GASOLINE
- Summary: The contact owns a 2017 Ram Promaster City. The contact stated that after refueling the vehicle, the engine shut off or idle roughly immediately after starting with the low oil warning light illuminated. The vehicle was towed to an independent mechanic where the vehicle was not diagnosed or repaired. The dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 57,930.
Ram Promaster city 2017
- Date Of Incident: 2024-08-03
- Date Complaint: 2024-08-04
- VIN: ZFBERFBB4H6
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,LANE DEPARTURE
- Summary: My radio dont work i can see the camera to be reversed
Ram Promaster city 2016
- Date Of Incident: 2024-06-05
- Date Complaint: 2024-06-10
- VIN: ZFBERFATXG6
- Components: POWER TRAIN
- Summary: The contact owns a 2016 Ram Promaster City. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to be restarted. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 53,000.
Ram Promaster city 2016
- Date Of Incident: 2023-10-20
- Date Complaint: 2024-04-13
- VIN: ZFBERFBT7G6
- Components: ENGINE
- Summary: Dealer where I purchased vehicle said i have recall for both catalytic converters waited two months called back and they said they wanted to replace engine and i been waiting for a call back for 6 months
Ram Promaster city 2019
- Date Of Incident: 2024-02-26
- Date Complaint: 2024-02-27
- VIN: ZFBHRFAB9K6
- Components: ELECTRICAL SYSTEM
- Summary: The entire dash went black and is no longer operational.
Ram Promaster city 2017
- Date Of Incident: 2024-02-05
- Date Complaint: 2024-02-20
- VIN: 3C6TRVAG6HE
- Components: ENGINE
- Summary: Both cams need to be replaced. Upon doing internet research and talking with the service advisor this is a very commom problem and recalls have been done on other years but not 2017. Henry Miller Dodge Ram is where my vehicle is currently at and who advised the issues at hand. The check engine light comes on and computer shows misfire.
Ram Promaster city 2016
- Date Of Incident: 2023-11-23
- Date Complaint: 2024-01-31
- VIN: ZFBERFBT0G6
- Components: EXTERIOR LIGHTING
- Summary: The contact owns a 2016 Ram Promaster City. The contact stated while driving at an undisclosed speed, the turn signals became inoperable. The vehicle was taken to an independent mechanic, where an unknown part was replaced. The manufacturer was made aware of the failure but informed the contact that there were no recalls associated with the VIN. The failure mileage was approximately 68,000.
Ram Promaster city 2016
- Date Of Incident: 2024-01-04
- Date Complaint: 2024-01-04
- VIN: 3C6URVJDXGE
- Components: SERVICE BRAKES
- Summary: Parking brake won't release when temperatures are at freezing or below. Consensus opinion on the internet is that water is getting into the cable + cable housing line and freezing, which causes the cable to stick inside the housing. Thus, when releasing the parking brake, the cable doesn't move and the pads are still pressing against the drums.
Ram Promaster city 2015
- Date Of Incident: 2024-01-03
- Date Complaint: 2024-01-03
- VIN: 3C6TRVDG8FE
- Components: VISIBILITY/WIPER
- Summary: Both side mirrors fold in at highway speeds which means you have to roll down the window and hold the mirror open to turn
Ram Promaster city 2016
- Date Of Incident: 2023-09-14
- Date Complaint: 2023-09-28
- VIN: 3C6TRVAG1GE
- Components: POWER TRAIN
- Summary: We have owned this vehicle for 4 years. We are now on our 3rd time having the transmission replaced.
Ram Promaster city 2016
- Date Of Incident: 2023-09-01
- Date Complaint: 2023-09-10
- VIN: 3C6URVJG8GE
- Components: EXTERIOR LIGHTING
- Summary: The problem I'm having with my truck is I can't keep a head light from burning out. I just had one quit that was a month old. I've been using the spec. lamp from Sylvania H7. What really sucks about this is in the past 2 years I've installed at least 7 or 8 head lamps, and at a cost of $45 to $55 bucks each it's Bull#@#$. Why can't Dodge come up with a better head lamp.
Ram Promaster city 2016
- Date Of Incident: 2023-08-06
- Date Complaint: 2023-08-11
- VIN: 3C6TRVDG5GE
- Components: UNKNOWN OR OTHER
- Summary: Transmission fell out while driving. Mine and my daughter’s live was put at risk. Towing guy told me he’ve been towing Amazon trucks many times with the same problem and to check for recall because it happens too often. Independent service center confirmed. No warning lights, it felt like flat tire at first. Fortunately it happened while driving on street at 20 mph before approaching right turn.
Latest 5 recalls Ram Promaster city
The National Highway Traffic Safety Administration (NHTSA) has issued 19 recalls for different components of the Ram Promaster city.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Ram Promaster city 2019
- Report Received Date: 2021-09-21
- Manufacturer: Chrysler (FCA US, LLC)
- Components: EXTERIOR LIGHTING:TURN SIGNAL
- Summary: Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Consequence: The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
- Remedy: Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
- Model: Ram Promaster city 2021
- Report Received Date: 2021-09-21
- Manufacturer: Chrysler (FCA US, LLC)
- Components: EXTERIOR LIGHTING:TURN SIGNAL
- Summary: Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Consequence: The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
- Remedy: Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
- Model: Ram Promaster city 2020
- Report Received Date: 2021-09-21
- Manufacturer: Chrysler (FCA US, LLC)
- Components: EXTERIOR LIGHTING:TURN SIGNAL
- Summary: Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Consequence: The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
- Remedy: Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
- Model: Ram Promaster city 2021
- Report Received Date: 2021-09-09
- Manufacturer: Chrysler (FCA US, LLC)
- Components: SEAT BELTS
- Summary: Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Consequence: An unsecured child restraint system can increase the risk of injury during a crash.
- Remedy: Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US LLC's number for this recall is Y61.
- Model: Ram Promaster city 2020
- Report Received Date: 2021-03-09
- Manufacturer: Chrysler (FCA US, LLC)
- Components: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
- Summary: Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.
- Consequence: The loss of braking performance or autonomous braking functions can increase the risk of a vehicle crash without prior warning.
- Remedy: FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
Latest negative Ram Promaster city car reviews
Latest positive Ram Promaster city car reviews
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Vehicle year: 2015
Congratulations on your purchase of a 2015 Promaster City! I noticed that you compared it to the Nissan Nv200 and the Chevy City Express, and ultimately chose the Promaster City for its impressive towing capacity and horsepower. It's great to hear that you're already enjoying the smooth ride and stability, even with a heavy load of tools. Thank you for sharing your experience with us!
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Vehicle year: 2020
We are thrilled with our 2016 Ram ProMaster City! As of December 2020, we have driven nearly 60,000 miles and have had very few repairs. The van runs great and has been a reliable and economical choice for us. We even converted it into a live-in camper van and it has exceeded our expectations. Despite carrying over 1,000 pounds of additional weight with all our gear, the van still zips around quickly and quietly. We have added many features, including a fresh water tank, grey water tank, sink, bed/storage, cabinets, a lithium-iron phosphate battery and isolator, inverter, and more. We couldn't be happier with our purchase and highly recommend it to anyone looking for a true friend on the road!
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Vehicle year: 2017
I was searching for a versatile vehicle that could haul gear and furniture, while also serving as a recreational vehicle for activities such as biking, kayaking, and camping. I wanted something with decent gas mileage and front-wheel drive that was also fun to drive. After the local Ford dealer didn't have what I was looking for, I found the Promaster City Wagon. It's a shame that the versatile Eurovan hasn't caught on yet, but I'm glad I found this gem. I dislike the lack of space and versatility in minivans and crossovers due to their seating and finish. I recently purchased the Promaster City Wagon for clearing out an estate and for long trips, and it has been a smooth ride so far. There is plenty of headroom and space to bed down for the night or for a long haul. The back seats can be removed or tumbled forward to make more room, making it ideal for one or two people on a long journey. There is also lots of cargo space for moving gear, and a shelf rack above the windshield for additional storage. Although cruise control is not standard, it is a must-have feature. The cargo base is a tin can with two seats, but the City Wagon finishes the back with some plastic and fabric/sound dampening, providing decent fit and finish. However, be forewarned that here in VT and with insurers, it is deemed a truck/commercial vehicle, which costs around $100 more to insure for a year. I am hoping to get better gas mileage after the break-in period. Currently, it gets around 23 mpg on the highway. The four-speaker stereo is a little tinny, but it is nice to take calls and play tunes via Bluetooth, a new trick for this old dog, and I like the backup camera. The City Wagon was in short supply, so I had to take what was on the lot. Fortunately, it had an okay set of features, including a camera, stereo, Bluetooth, and cruise control. Unfortunately, I was unable to procure the rear defrost and wiper package. When driving in the rain, I have to use the side mirrors, which fold in for parking. So far, I have received lots of compliments and head turns around town.Good sight lines, although somewhat exposed, like you are driving around in a fishbowl. The roof rack is an additional extra, but the seat is comfortable, even for a big guy like me. Some have mentioned that the driving position is strange, but I don't mind it with my 33
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Vehicle year: 2018
I absolutely adore my Promaster City Wagon, especially in bright yellow! It may look like a little bread truck/caution sign driving down the road, but it brings me so much joy. I traded in my 1998 Toyota Tacoma with camper shell and 1995 Chevy Lumina minivan for this PMC wagon, and I couldn't be happier with my decision. I love a car that is versatile and perfect for road trips, and this hybrid truck/van monster tops them both! It's incredibly comfortable and fun to drive, and I can easily fit all of my belongings inside. The seats are especially comfortable with the extra lumbar support, and there's plenty of leg room for taller drivers like myself. Plus, the entertainment/computer console with buttons integrated into the steering wheel and built-in hands-free phone calls with Bluetooth make it a breeze to stay connected on the go. Overall, I highly recommend the Promaster City Wagon to anyone in need of a reliable and spacious vehicle.Tons of headroom! You can put your arms straight up and wave them around. The overhead storage is way cool, and the clever bottle holders in the door pockets are a nice touch. The construction is good and solid. The sliding doors are light and very slidey, with very clever handles. I love the simplicity and design of the door handles and latches, as well as the combination door handle/lock button in the front seats. The front seating area is cavernous, with a wide-angle view. I want to drive this thing to Alaska to see the wide-open scenery! I think it's quiet. I know it's quiet compared to my Tacoma (which is a noisy little truck) and even compared to the Lumina. Even during a windstorm, I did not feel that the van was too tall or got too much wind noise or battering around. Note that it is wider than your average minivan. A wider track like a jeep might be helping to avoid that too-tall feeling. It corners like a car, not like a van. I have almost 5,000 miles on it so far, and no mechanical problems yet (knock on wood). I am getting about 24 mpg in town and more like 26 on the highway. The best mileage is in 9th gear (85mph and 30 mpg). I have not tried it in the snow yet. As a front-wheel drive, I expect it will do OK, but we'll see. It has a quick disconnect battery! Seriously, you just pull up a big pin. I have been waiting for that for years. My first car was a Studebaker (no, I am not that old...the car was older than me), and I loved my Studebaker because of the simple, functional design. I feel like I have finally bought another Studebaker. You can't beat the combination of price and utility (and I suspect, but we don't know yet because it is a new model...reliability). Driver fatigue is very low in this car due to comfort. The speedometer is oddly off to the left of the dashboard (not centered), and I don't think the trip computer allows you to show a digital speed, which would be handy. What you see in front of you is the date and some other trip info. I think this is funny because the date doesn't change--all day long!Maybe if you're using this as a work van and have to sit in that front seat and do paperwork, you'll appreciate knowing where to find the date. Although I had wanted to buy a car with automatic climate control, this car did not have that option. However, I really don't spend much time fiddling with the temperature controls in this truck anyway. There is an unfortunate blind spot where the panels are in the back/sides that prevents you from seeing, in parking lots, if someone is approaching the back of your car from the side. But don't worry, a backup camera, and audible object detection system help with that. So, the things that I love about the car far outweigh my complaints. I often receive compliments about its looks and potential versatility. My elderly parents find it easy to get in and out of both the front and back seats, thanks to its low step-in height compared to most trucks and higher seat height than most cars. I consider it a FWD SUV, perfect for on-road adventure, a mini dry camper, a daily driver, and a cargo hauler.
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Vehicle year: 2020
I completely agree with the points made in the previous three reviews. In my experience working in the service industry, the vehicle has been flawless for the first year and 25,000 miles. To avoid any potential 'clunky' performance, I highly recommend using the manual shift mode, which is very smooth. The transmission tends to seek higher gears too quickly and stay in them for too long, but I have found that staying in the gear that gives you 2000 RPM - which is usually 5th gear up to 40mph and 7th gear (out of 9 gears) for highway driving at 70mph - provides the best performance. Although my seats are manual, they are still very comfortable. Additionally, there is plenty of cargo room, and doing away with the cage provides ample space in the front cab for one person and extends leg room.
Are you having problems with your Ram Promaster city?
Faustino Larson 2025-07-24
Vehicle year: 2021
My first review was on 11/1/16 shortly after purchasing this vehicle. At first, I was unsure of my feelings about it, but now I can honestly say that I do not like this van. One of my early complaints was the acceleration. While it's a peppy vehicle, the gas pedal is way too sensitive, and acceleration from a standstill is inconsistent. Although I've had the vehicle long enough to have gotten used to driving it, there are still times when it seems like it doesn't respond at all, which can be frustrating in busy traffic. Additionally, there is the brake issue that I mentioned in my first review. Unfortunately, the issue still exists, and RAM has no plans to do anything about it. However, I remain hopeful that they will address this issue in the future. Every morning when I leave for work, my brakes screech like crazy due to the cheap metal they used on the drums, and they rust overnight. Either that or the pads have a high metal content, and the metal in them rusts. The screeching does go away after driving the vehicle and making a number of stops to 'grind' the rust away. On a rainy day, I can get through the screeching period, drive for a while until I reach my destination, get back in the van a few hours later, and the brakes screech all over again. This is unacceptable! Since my last review, I have realized that this van handles bumps horribly. However, I do see positive reviews, so maybe it's just my vehicle. Unfortunately, I am currently experiencing some electrical/transmission issues and am waiting for the local RAM service tech to call me back to arrange to have the van towed for them to evaluate/repair the issue. Despite these issues, I remain hopeful that the service team will be able to resolve them.
Judge Kunze 2025-07-13
Vehicle year: 2018
If you happen to misplace your key, it could cost you over $1100, plus the added expense of towing your vehicle to the dealership. Additionally, a new AC compressor could set you back $1200, not to mention the cost of the part itself. The transmission may also experience bad shifting, and the engine may be weak. It may be best to avoid this vehicle, as it seems like Ram is only interested in ripping off their customers.
Elian VonRueden 2025-07-05
Vehicle year: 2018
It sounds like you've had a tough time with your van. It can be frustrating to have to take it in for repairs so often. I hope things start looking up for you soon.In a normal vehicle, fixing the blinker relay would cost around twenty dollars for a fuse box replacement. However, in the Ram Promaster, the blinker goes through the computer, which means that the part needed for the repair costs around five hundred dollars and requires a mechanic to avoid setting off the airbag. Unfortunately, replacing the blinker relay on a Ram Promaster also means having to replace every other switch on the steering column. Additionally, there is an inexplicable hole under both seats that fills with water during rain, causing mold to grow. Despite these challenges, I am determined to keep my Ram Promaster running smoothly. I recently discovered an intermittent leak from the dash onto the passenger front seat side floor, which I will have to address. However, I am confident that with proper maintenance, my van will continue to serve me well. Join me on my journey with the Ram Promaster, the anti-Herbie, for more exciting adventures in Pro Disaster City!
Sidney Becker 2025-06-25
Vehicle year: 2020
After test driving several small cargo vans, I ultimately chose the Ram. While I appreciate the ample cargo space, I have noticed some issues with the transmission at low speeds. The engine performance can be awkward and jerky, and the idle is rough when in gear and stopped. However, the air conditioner and defroster work well, and the side doors function properly. I did experience some trouble with the rubber gasket on the rear door, but was able to fix it. Overall, while there are some areas for improvement, I am satisfied with my choice of the Ram.I had hoped that it would 'break in', but unfortunately it did not. If I had not experienced the same issue in the test drive, I would have thought that something was wrong. Overall, the flaws are manageable except for the transmission/engine performance, which is really frustrating and makes the vehicle no fun to drive. In this day and age, everything should be enjoyable to drive.
Steve Hill 2025-06-22
Vehicle year: 2021
The vehicle experienced several issues, including a shaking steering wheel that was not aligned with the front wheels and a sliding door on the passenger side that unlatched while driving multiple times. Despite more than four attempts by the service department to solve the steering wheel issue, it remained unresolved. Unfortunately, the Ram Customer Care case manager was unreachable, and my messages were not returned for seven days. While the design of the car is great for small businesses and families, the mechanical quality is very poor. This experience has led me to conclude that this will be my first and last Chrysler/Fiat creation.