Mazda Cx-5 problems
The Mazda CX-5 is a compact crossover SUV produced by Mazda since 2012. A successor to both the Tribute and the slightly larger CX-7, it is Mazda's first model to feature the "Kodo" design language and the first model to be fully developed with a range of technologies branded as Skyactiv, including a rigid, lightweight platform combined with a series of engines and transmissions to reduce emissions and fuel consumption.
Since 2019, the CX-5 is positioned above the smaller CX-30. As of 2022, depending on the region, the CX-5 is positioned right below the larger CX-50, CX-60 or the CX-8 within Mazda's crossover SUV line-up.
The CX-5 has been the worldwide best-selling model offered by the brand every year since 2014, with record sales in 2019 when 444,262 units were sold globally. As of March 2022, cumulative sales of the CX-5 has reached around 3.5 million vehicles.
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Mazda Cx-5 model years
Common Mazda Cx-5 problems
Common Problems with Mazda CX-5 Cars
The Mazda CX-5 is a popular compact crossover SUV, known for its luxury features and affordable price. However, like any vehicle, it has its share of common problems. Here are some of the most frequently reported issues based on complaints from owners:
- Daytime Running LED Light Failure: This issue is particularly common in the 2016 Mazda CX-5, with an average cost to fix of $1,000 and typically occurring around 45,000 miles. The daytime running lights fail, which can be a significant safety concern.
- Unexplained Acceleration While Brakes Were Applied: This problem has been reported in the 2019 Mazda CX-5, with an average cost to fix of $2,600 and typically occurring around 14,000 miles. This can be a serious safety issue, as it can lead to loss of control of the vehicle.
- Windshield Easily Cracks/Divots: This issue has been reported in the 2015 Mazda CX-5, with an average cost to fix of $700 and typically occurring around 26,000 miles. The windshield can crack or divot easily, which can be a safety concern and also an annoyance for drivers.
- Faulty Ignition Coils: This was a common problem in the early models of the CX-5, particularly in the first generation (2012-2016). Many owners reported losing power while driving, which can be a significant safety concern.
- Control Short Circuit: This issue can cause the engine to cut out and reduce brake assistance. It has been reported in the 2012 to 2017 CX-5 models, with an average quote for electrical fault diagnostics of £61.49.
- Daytime Running Lamps Flickering: This issue has been reported in the CX-5 models, and can be caused by an electrical fault within the vehicle. It can result in the daytime LED running lights flickering or failing completely.
- Fuel Pump Impeller Failure: This issue can cause fuel pump failure, and has been reported in the 2012 to 2017 CX-5 models. The average quote for engine light diagnostics and repair for this issue stands at £57.53.
- Headlight Problems: This issue has been reported in the Mazda CX-5, where a defect in the LED or high-intensity discharge headlights can cause the lenses to appear milky white, reducing lighting ability.
- Handbrake Problems: This issue has been reported in the Mazda CX-5, where the handbrake can randomly engage itself without any manual influence. This can pose a risk to the driver and others on the road.
- Transmission Problems: Both the Mazda CX-3 and Mazda CX-5 models have been noted for a string of transmission issues, including shifter vibration and other problems. These issues have been attributed to SKYACTIV Technology, which Mazda uses in these models.
These are just some of the common problems reported by Mazda CX-5 owners. It's important to note that not all vehicles of this model will experience these issues, and many will run smoothly without any problems. However, potential buyers should be aware of these common issues and consider them when making a purchasing decision.
What is the major problem of the Mazda CX-5?
We recommend staying away from the 2014 and 2016 Mazda CX-5. These recorded more complaints compared to the 2013, 2015, 2017, 2018, 2019, 2020, and 2021 model years. The most common complaints cover electrical problems, engine problems, interior accessories, and issues with the lights.
Is the Mazda CX-5 a reliable vehicle?
In our 2023 What Car? Reliability Survey, the CX-5 (in diesel form) ranked 10th out of 24 cars in the large SUV class with an overall score of 94.6%. Petrol models came 16th with a score of 92.9%.
What is the weakness of the Mazda CX-5?
Noise isolation is the weak point of the Mazda CX-5. In the first models, the noise from the engine did not make it possible to talk in the cabin. After re-styling, the sound insulation was slightly improved, but the crossover is still far from competitors in this indicator.
Does Mazda CX-5 have transmission problems?
Among the most reported problems with Mazda CX-5 is transmission-related issues. Some owners have experienced jerky shifts, hesitation during acceleration, or even complete transmission failure. This could be attributed to faulty transmission control modules or clutch problems.
Percentage distribution of complaints by Mazda Cx-5 years
We have researched Mazda problems and analysed all the complaints filed against Mazda Cx-5 cars and compiled the top 5 most problematic Mazda Cx-5 model years:
Below you can see the percentage distribution of known problems by Mazda Cx-5 model years.
Distribution of the number of complaints by Mazda Cx-5 years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Mazda Cx-5 car problems categorized by type of issue
After analysing all complaints related to Mazda Cx-5 , it was concluded that the most common issues with these cars are:
- Electrical system problems
- Engine problems
- Unknown or other problems
- Power train problems
- Exterior lighting problems
The graph below shows statistics for all Mazda Cx-5 vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Cx-5 model years
A total of 85 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Cx-5 model years
There were a total of 10 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Cx-5 model years
There were a total of 53 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 1649 complaints about various vehicle components related to the Mazda Cx-5 . Below are the 25 most recent complaints reported for Mazda Cx-5 vehicles.
Latest 25 complaints
Mazda Cx-5 2019
- Date Of Incident: 2024-10-23
- Date Complaint: 2024-10-25
- VIN: JM3KFBCM2K1
- Components: ENGINE
- Summary: I have 115k miles on my 2019 CX5. Never has any issues. Now all of a sudden I have a cracked cylinder head leaking oil. I was smelling smoke but mot seeing it. I took into dealership they noticed oil dripping thus why smell. Its a $4500-5000 job. I cannot afford this. This should not happen at this kind of mileage. My warranty just expired too. Mazda needs to cover these type of repairs
Mazda Cx-5 2016
- Date Of Incident: 2024-10-25
- Date Complaint: 2024-10-25
- VIN: JM3KE2CY8G0
- Components: VISIBILITY/WIPER
- Summary: Front windshield wipers stopped working, front windshield washer still working. Fuse was checked, fuse is good.Vehicle is available for inspection upon request. My safety is put at risk because of lack of visibility when driving in rain. The problem has been confirmed by a Mazda dealership. The vehicle and the components have been inspected by a Mazda dealership. No warning lights or messages appeared before or after the front windshield wipers stopped working. So if a person is driving the car, there is no indication that the front windshield wipers will not work if it starts raining and the driver would need to use the front windshield wipers. This is a safety hazard because the driver will not be able to see, possibly causing an accident. This Mazda CX5 does not have automatic front windshield wipers (they do not come on automatically when it starts raining).
Mazda Cx-5 2020
- Date Of Incident: 2024-10-20
- Date Complaint: 2024-10-20
- VIN: JM3KFABM3L0
- Components: ELECTRICAL SYSTEM,VISIBILITY/WIPER,BACK OVER PREVENTION
- Summary: Display went dark and did not display. This is not the only time it happens. It acts like someone’s touching the screen even when in motion. It prevents the reverse camera from displaying.
Mazda Cx-5 2016
- Date Of Incident: 2024-10-17
- Date Complaint: 2024-10-17
- VIN: JM3KE4DY6G0
- Components: VISIBILITY
- Summary: The contact owns a 2016 Mazda CX-5. The contact stated that upon approaching the vehicle he observed a small crack on the top left corner of the windshield. Over time the crack proceeded to progress across the windshield. The contact stated that the windshield was not impacted by an object or projectile. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 40,000.
Mazda Cx-5 2020
- Date Of Incident: 2024-08-26
- Date Complaint: 2024-10-15
- VIN: JM3KFABM8L0
- Components: ENGINE
- Summary: Low oil light came on at 52,764 miles, 300 miles before the next oil change on the manufacturer-recommended 7500 mile schedule. I've switched to a 5000 mile oil change schedule and will be monitoring oil level going forward for excessive oil consumption. I have always done oil changes every 7500 miles and have followed all other maintenance prescribed in the manual.
Mazda Cx-5 2019
- Date Of Incident: 2024-10-01
- Date Complaint: 2024-10-15
- VIN: JM3KFBCM5K1
- Components: POWER TRAIN,ELECTRICAL SYSTEM
- Summary: Car failed while on highway driving 60 mph with the engine and power steering turning off instantly. A day prior the dash was blinking warnings. Mazda of Lodi replaced the entire transmission plus other parts. Just made it under warrantee. Would have cost 5k once expired.was told half the fleet of 2019 were recalled but not the second half of production for some reason even though they both experience the same failure.. also had 22,000 miles at end of the. Something smells in Denmark
Mazda Cx-5 2019
- Date Of Incident: 2023-08-14
- Date Complaint: 2024-10-15
- VIN: JM3KFADM4K1
- Components: POWER TRAIN,ENGINE
- Summary: The vehicle starting stalling, check engine light would come on, and the vehicle would slipped into “limp mode” while traveling on the freeway. I was amount in two auto collisions because of the vehicle slowing down in the middle of the highway. The problem started in August 2023 and was towed to the dealer on one occasions and towed to my home on another occasion. The dealer ran a diagnostic and said it was the brand new battery I had installed and then the catalytic converter. After repairing both; the vehicle proceeded to not drive over 30 miles per hour. The dealer said it was the engine and then said it was something else. I’ve expressed that the symptoms are those more aligned to the PCM issue recalled on 2019. A actual diagnostic report from Auto Zone supports this. The vehicle has also been inspected by another Mazda dealer and a stand alone mechanic.
Mazda Cx-5 2017
- Date Of Incident: 2024-10-14
- Date Complaint: 2024-10-14
- VIN: JM3KFABL8H0
- Components: UNKNOWN OR OTHER
- Summary: The vehicle – display has a ghosting issue with the screen keeps on changing without me, touching the controls. It will switch from one function to another function independently, and sometimes the screen goes blank. This display was replaced under recall in 2020 and I’m starting to have similar problems now in 2024 for the last 10 months. When the screen goes blank, this compose a safety hazard.
Mazda Cx-5 2017
- Date Of Incident: 2024-10-12
- Date Complaint: 2024-10-14
- VIN: JM3KFBCL5H0
- Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: Twice now, my 2017 Mazda CX-5 stalled on the highway with a check engine light popping up--both times was driving around 60-70mph for a couple of hours and had about a quarter tank of gas left. The first time, no code was found, but the second time, after a deeper diagnostic, the dealership found a P0192 code. After reading here and many other places online, based on the code and the car's behavior, it really sounds like the Denso low-pressure fuel pump is to blame; that's the source of the recall for 2018 and 2019 Mazda CX-5s experiencing this same issue [XXX] ). If the 2017 model also uses that fuel pump, why isn't it included in the recall? If this dangerous and erratic car behavior is due to a faulty part, it really should be covered by the recall. Shame on you, Mazda. Lives are at risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mazda Cx-5 2019
- Date Of Incident: 2024-09-30
- Date Complaint: 2024-10-13
- VIN: JM3KFBDM1K0
- Components: ENGINE
- Summary: At 49k miles and 4 months out of warranty, the car began leaking oil and smelling like smoke. The dealer diagnosed with a cracked cylinder head and repaired it.
Mazda Cx-5 2019
- Date Of Incident: 2024-10-11
- Date Complaint: 2024-10-11
- VIN: JM3KFBEY9K0
- Components: ELECTRICAL SYSTEM
- Summary: Infotainment screen malfunctions, pressing buttons by itself.
Mazda Cx-5 2019
- Date Of Incident: 2024-10-03
- Date Complaint: 2024-10-10
- VIN: JM3KFBDY1K0
- Components: ENGINE
- Summary: CX5 Cylinder head cracked at 53,500 miles. Was driving when received engine overheating and pull over immediately warning. The car smelled like maple syrup as it was engine coolant burning. Took it to the dealership and they informed me of the cylinder failure. It is currently awaiting parts and its not under warranty.
Mazda Cx-5 2021
- Date Of Incident: 2024-10-07
- Date Complaint: 2024-10-09
- VIN: JM3KFACM9M0
- Components: ELECTRICAL SYSTEM
- Summary: Just got a oil change. Told my battery is almost dead. Upon looking up information I found a letter for recall for 2021 Mazda Cx5 for Dealer Rework 41 telematics communication unit concern. I called the Dealership and they are refusing to fix the problem. Looks like its just a software update is needed. My car only has 24,666 miles and according to the letter should be fixed. [XXX] I bought the car used in April and did a search for recalls prior to buying the car. There is non on Mazda website or vin search. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mazda Cx-5 2016
- Date Of Incident: 2024-10-09
- Date Complaint: 2024-10-09
- VIN: JM3KE2CY3G0
- Components: EXTERIOR LIGHTING,VISIBILITY/WIPER
- Summary: The controls on the Windshield Wiper/Headlight Control Stalk are not visible when driving at night. The setting markings on the Control Stalk are completely dark at night. This creates a safety hazard when driving at night in the rain and turning on your windshield wipers or changing your headlight settings is needed.
Mazda Cx-5 2019
- Date Of Incident: 2024-10-04
- Date Complaint: 2024-10-07
- VIN: JM3KFABMXK1
- Components: ENGINE
- Summary: Cracked cylinder head requiring replacement at 62,000 miles.
Latest 5 recalls Mazda Cx-5
The National Highway Traffic Safety Administration (NHTSA) has issued 20 recalls for different components of the Mazda Cx-5.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Mazda Cx-5 2018
- Report Received Date: 2021-11-12
- Manufacturer: Mazda North American Operations
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.
- Consequence: Fuel pump failure may cause an engine stall, increasing the risk of a crash.
- Remedy: Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 5321K.
- Model: Mazda Cx-5 2019
- Report Received Date: 2021-11-12
- Manufacturer: Mazda North American Operations
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.
- Consequence: Fuel pump failure may cause an engine stall, increasing the risk of a crash.
- Remedy: Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 5321K.
- Model: Mazda Cx-5 2016
- Report Received Date: 2020-02-06
- Manufacturer: Mazda North American Operations
- Components: EXTERIOR LIGHTING:HEADLIGHTS
- Summary: Mazda North American Operations (Mazda) is recalling certain 2016 CX-5 vehicles. The LED Daytime Running Lights (DRL) may fail while driving.
- Consequence: If the DRL fails, the vehicle's visibility may be reduced to other drivers on the road, increasing the risk of a crash.
- Remedy: Mazda will notify owners, and dealers will inspect the headlights, and replace the sealing gasket or headlight assemblies, as necessary, free of charge. The recall began March 20, 2020. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 4320A.
- Model: Mazda Cx-5 2019
- Report Received Date: 2019-06-27
- Manufacturer: Mazda North American Operations
- Components: ENGINE
- Summary: Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
- Consequence: An unexpected stall increases the risk of a crash.
- Remedy: Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.
- Model: Mazda Cx-5 2018
- Report Received Date: 2019-06-27
- Manufacturer: Mazda North American Operations
- Components: ENGINE
- Summary: Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
- Consequence: An unexpected stall increases the risk of a crash.
- Remedy: Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.
Latest negative Mazda Cx-5 car reviews
Latest positive Mazda Cx-5 car reviews
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Vehicle year: 2019
We are thrilled with our purchase of the Mazda CX-5! It truly feels like luxury at an affordable price, especially compared to our previous Toyota. We are so impressed with the value we received with Mazda that we are already planning to purchase another one in the next year or two. The CX-5 has been a joy to drive and we cannot recommend it enough. While we have experienced some issues with the auto brake feature, we have adjusted our driving habits to avoid it. The only other minor issue we have encountered is with the infotainment system, which can be a bit finicky at times. Overall, we are extremely satisfied with our Mazda and would highly recommend it to anyone in the market for a new vehicle.Maybe there is too much technology in the car that is not robust enough for the demand placed on it. However, we are still happy with the purchase overall. Unfortunately, we most likely will not buy another Mazda simply due to the fact that Mazda does not take responsibility for the infotainment failures and replace them at their cost. Despite this, we appreciate Mazda's efforts to keep their customers happy.
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Vehicle year: 2018
I just got this car 2 days ago and I'm really impressed! I traded in my 2007 Toyota Rav4 Sport and this car is a huge upgrade. The interior is much nicer than my old car and I'm loving the selector knob to navigate the infotainment system. It's something you usually only see on higher end cars. The seats in my touring model are suede/leather and while they're a bit firm, I find them really comfortable. I opted for the preferred package which includes the upgraded 10 speaker Bose stereo, navigation, and auto dimming mirror. It was definitely worth the $1200 cost to upgrade. The only minor flaw I've noticed is that the Bose stereo isn't as powerful as I expected it to be. Perhaps Mazda needs to install an amplifier in future models. Another drawback is that there's no CD player, but that seems to be a trend in newer cars. The ride is a bit firm, but it makes the car handle really well when turning/cornering. The acceleration is great compared to my old Rav 4. When you step on the pedal, this thing really moves! The accelerator is floor mounted, which is a bit different from most cars, but I'm getting used to it. I can't speak on gas mileage yet as I'm still on my first tank of gas. Overall, I think this is a fantastic mid-priced SUV with a high-end feel to the inside. Mazda has really succeeded in creating a great car and I highly recommend it to anyone in the market for a new SUV.
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Vehicle year: 2023
I've always been a fan of the latest technology when it comes to buying a new vehicle. However, with my 2023 CX-5, I decided to go for a vehicle that is essentially 8 model years old. Why? Because it's simply amazing. Sure, it may not have the most current tech, but it's a quality, proven vehicle that Mazda has engineered out all of the bugs over the past 8 years. The engine is incredibly responsive and quiet, and the interior materials are exceptional. The ride is smooth and the seats are wonderfully supportive, making it perfect for road trips. With 28 mpg in everyday driving and 34 for highway driving, it's also very fuel-efficient. The safety ratings are top-notch, and the non-touchscreen infotainment is easy to use without taking your eyes off the road. The vehicle exudes quality and is incredibly solid in every way. The Preferred trim is a real bargain, with leather seats, sunroof, dual climate, heated seats, dual setting driver's seat, power front passenger seat, better riding 17 inch wheels, and more - all for $32K. The handling is a hoot, and the base engine is excellent. The CX-5 is completely adequate for this empty nest couple, although rear visibility could be better. We looked at the SUV market at a local new car show and drove 3 other competitors, but the CX-5 was the clear winner.Yeah, there are plenty of newer designed, glitzier models out there you can consider. But I absolutely love my comparatively 'old' 2023 CX-5. It's a terrific vehicle.
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Vehicle year: 2020
We recently upgraded from a Mazda6 to the Mazda CX-5. We searched for comparable vehicles, but couldn't find one in this price range that matched the CX-5's combination of style, comfort, and enjoyable driving experience. We've owned it for two months now and it's definitely worth the investment. After two years, the car is still a dream to drive and has been trouble-free. Overall, it's an excellent vehicle.
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Vehicle year: 2020
The Grand Touring is a fantastic upgrade from the CX5 Sport and worth every penny. I look forward to my commute every day thanks to its terrific handling, sporty acceleration, and smooth braking. The seating is comfortable and there's plenty of room, plus the car has excellent safety features. It almost drives itself - put it on cruise control and it slows down to a full stop with the cute holding brake on if necessary (like behind a car at the red light) and speeds up all by itself. The temperature control is great and the heated seats make such a difference. With 2 programmed settings for the driver's seat, sharing the car is super easy. I'm so glad the USB ports are relocated to the console cup holder, and Apple CarPlay is a breeze. I can't think of a single negative. Although my old 2016 CX5 had a TSB technical service bulletin for a sticky parking brake, I'm hopeful that we won't find the same problem with this one. I absolutely love it!
Are you having problems with your Mazda Cx-5?
Schuyler Bernhard 2025-08-09
Vehicle year: 2014
Hi there! I hope you're doing well. I wanted to share my experience with my 2014 CX5 that I purchased back in early 2013. It has around 25,000 miles on it, mostly from highway driving. Lately, I've noticed that when I accelerate to pass, the car tends to accelerate more than I intended even after I've let off the accelerator. The tachometer also flies up as if the accelerator is sticking. I've also noticed that the accelerator tends to fly up while braking. It's becoming more and more frequent, and after reading another review on the same issue, I wanted to confirm that I'm experiencing the same problem. I'm a bit disappointed since this vehicle wasn't cheap, but I'm hoping we can find a solution soon. Thanks for your time!
Noah Medhurst 2025-08-06
Vehicle year: 2013
I can see that you were excited about your CX5 when you first bought it. However, it seems like you have had a lot of issues with it since then. From repeated trouble with the TPMS to paint falling off the front, it sounds like you've had a tough time. It's disappointing that Mazda didn't cover the paint issue, and it's frustrating that you've had to replace the rotors multiple times. It's also a shame that the interior hasn't held up well, with the carpet and leather showing signs of wear. Despite these issues, you've still managed to get 25 mpg on flatland interstate driving, which is impressive. It's clear that you've had a less than ideal experience with your CX5, but I appreciate you sharing your honest thoughts. Hopefully, Mazda will take your feedback into consideration and work to improve their vehicles in the future.
Ron Parker 2025-07-19
Vehicle year: 2023
Owned a 2007 Mazda 6 for 15 years with no problems, a testament to Mazda's reliability. Recently purchased a 2023 CX5 and while it drives and handles like a Mazda should, the seats are uncomfortable on long drives. After an hour, my back and neck begin to ache, which my wife and son have also experienced. It's disappointing to have this issue with an otherwise great car. I hope Mazda can address this concern so we can continue to enjoy driving it.
Roberto Funk 2025-07-13
Vehicle year: 2022
The car drives nicely and has great safety features. However, the heads up display (HUD) was designed for someone who is 6 feet tall, so it can be difficult to see if you're shorter. I also had a bit of trouble latching the seat belt on the driver's side. The center console is not very useful, but the trunk space is great for a family of 5. The front and back seats could use more leg room, so this SUV may not be the best fit for a family of 5 with both small and big children. Overall, it's a decent car with some minor drawbacks.
Otis Stehr 2025-06-23
Vehicle year: 2013
I recently purchased this car used with 46,000 miles on it, but unfortunately, I experienced some issues with the clutch pedal and gear box. After having it towed to the dealership, I was informed that a cylinder was shot. Although I was disappointed to learn that this wasn't covered under the power train warranty, Mazda's customer service was very helpful in explaining the situation. While I'm still concerned about the potential for future issues, I appreciate their assistance in resolving this matter.