2018 Mazda Cx-5 problems
The Mazda CX-5 is a compact crossover SUV produced by Mazda since 2012. A successor to both the Tribute and the slightly larger CX-7, it is Mazda's first model to feature the "Kodo" design language and the first model to be fully developed with a range of technologies branded as Skyactiv, including a rigid, lightweight platform combined with a series of engines and transmissions to reduce emissions and fuel consumption.
Since 2019, the CX-5 is positioned above the smaller CX-30. As of 2022, depending on the region, the CX-5 is positioned right below the larger CX-50, CX-60 or the CX-8 within Mazda's crossover SUV line-up.
The CX-5 has been the worldwide best-selling model offered by the brand every year since 2014, with record sales in 2019 when 444,262 units were sold globally. As of March 2022, cumulative sales of the CX-5 has reached around 3.5 million vehicles.
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Common 2018 Mazda Cx-5 problems
Based on the complaints from owners of the 2018 Mazda CX-5, several common problems have been reported:
- Engine Problems: Owners have reported issues such as excessive engine noise, engine stalling without warning, and acceleration hesitation. Some drivers experienced engine failure, where the engine did not shut off or revved when stopped, leading to potential safety concerns.
- Windows/Windshield Problems: Complaints include windshield cracking for no apparent reason, which could be linked to issues with the windshield bracket for the laser sensor. This problem could disable safety features like the Smart City Brake Support system.
- Brake Problems: Owners have reported premature brake wear, which can impact the vehicle's braking performance and safety. Dragging brakes and vibrations in cold temperatures have also been highlighted as common issues.
- Transmission Issues: Some drivers have complained about whining noises and clicking sounds while shifting, indicating problems with the transmission system. Faulty transmissions have led to costly repairs and replacements for affected owners.
- Electrical Problems: The CX-5 has faced complaints related to electrical systems, including faulty daytime LED running lights that required a recall. Issues with the infotainment system, such as ghost touch or screen malfunctions, have also been reported.
These problems can impact the overall performance, safety, and reliability of the 2018 Mazda CX-5. Owners have expressed concerns about the cost of repairs, safety implications, and the overall driving experience affected by these issues. It is essential for potential buyers to be aware of these common problems and consider them when evaluating the purchase of a used 2018 Mazda CX-5.
Are there any problems with the 2018 Mazda CX-5?
Common problems found on the 2018 Mazda CX-5 include some minor oil leaks, a cracked windshield, as well as premature brake wear. Overall, these problems are similar to some other compact SUVs on the market, with average repair costs to fix up the issues as it ages.
What is the most common problem with Mazda CX-5?
Quick Answer: Avoid Mazda CX-5 Year Models 2014 and 2016
These recorded more complaints compared to the 2013, 2015, 2017, 2018, 2019, 2020, and 2021 model years. The most common complaints cover electrical problems, engine problems, interior accessories, and issues with the lights.
How many miles will a 2018 Mazda CX-5 last?
between 200,000 and 250,000 miles
The Mazda CX-5 crossover is another popular model that is known for lasting a long time. With proper maintenance, the CX-5 can give you between 200,000 and 250,000 miles and a lifespan between 13 and 17 years. Mazda's flagship vehicle is the CX-9. This four-door SUV offers a stylish design and luxurious interior.
Do Mazda CX-5 have transmission problems?
Both Mazda CX-3 and Mazda CX-5 models have been noted for a string of transmission issues.
2018 Mazda Cx-5 complaints
The NHTSA has received 0 complaints about various vehicle components related to the 2018 Mazda Cx-5.
You can leave your car complaint via the special form below.
2018 Mazda Cx-5 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 3 recalls for different components of the 2018 Mazda Cx-5.
- Manufacturer: Mazda North American Operations
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.
- Consequence: Fuel pump failure may cause an engine stall, increasing the risk of a crash.
- Remedy: Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 5321K.
- Manufacturer: Mazda North American Operations
- Components: ENGINE
- Summary: Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
- Consequence: An unexpected stall increases the risk of a crash.
- Remedy: Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.
- Manufacturer: Mazda North American Operations
- Components: AIR BAGS:SIDE/WINDOW
- Summary: Mazda North American Operations (Mazda) is recalling certain 2018 Mazda CX-5 vehicles. In the event of a side impact or rollover crash, the side curtain air bags may not properly unfold during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
- Consequence: If the air bags do not deploy properly in a crash, it can increase the risk of injury.
- Remedy: Mazda will notify owners, and dealers will replace the curtain air bags, free of charge. The recall began July 31, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 2718F.
Negative 2018 Mazda Cx-5 car reviews
Positive 2018 Mazda Cx-5 car reviews
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I have driven various luxury cars such as Volvo, BMW, and Lexus, but I must say that this SUV is right up there with them in terms of luxury, comfort, and sleekness, all at a much more affordable price. The amazing technology that comes with this vehicle is simply outstanding. Although I had to go back to the dealership for some remedial training on how to use all the features, the salesmen were so great and patient. Once I understood everything, I was even more impressed. This beautiful SUV has everything you could possibly want or need in a vehicle. Living in Alaska, I have already tested it on very slick roads and have not had a single scare or issue. I highly recommend this SUV! The longer I have it, the more I love it!
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UPDATE. I still love the little SUV! It rides solid and is shockingly quiet on the road. I have no complaints except for one disappointment, living in a big city, the navigation does not have real-time traffic and cannot reroute you around accidents. I find myself using Waze everyday. It’s a shame really because the navigation is displayed nicely on the HUD but I don’t use it anymore. I wish they could upgrade the software to fix that. That’s my only gripe on an otherwise great vehicle. I have the Grand Touring with Premium Package and I love the heads up display and all its functions. It really is awesome. The fuel economy is great and the interior is very nice. For the money, it is awesome! The only thing that could make it better is if they did a better job with the high end audio. The Bose audio is not as good as I hoped. My old 2008 CX9 Bose system was wicked. This one is just okay.
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This car is packed with safety technology and handles great. The front seats are very comfy, although the back seat may not be ideal for long trips. While the acceleration is a little underpowered, the trade-off is great mileage.
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I really love almost everything about this car! The looks, interior quality, comfort, fuel mileage, AWD, attention to detail, etc. It's a beautiful vehicle with one noticeable flaw. When you apply moderate acceleration from a stop or during low RPM up-shifts, the vehicle hesitates momentarily before accelerating. This hesitation/lurch is significant enough to cause driver/passenger heads to nod forward/rearward, which is not an experience one expects when driving a new and modern vehicle. It's a recurrent experience that many are aware of and the problem seems to be unique to the 2018 2.5L. The transmission is also very noticeable in this vehicle. While I don't mind a firm shifting transmission, this exaggerated lock-up on every up-shift and down-shift can be a driving distraction, especially on tight winding mountain roads or in slow-speed zones, which is where I do most of my driving. After reading numerous comments about others experiencing the same effect, I scheduled the car for a dealer service visit to address the problem. I'll post a follow-up after the visit. I spent months comparing the Toyota RAV4, Hyundai Tucson, Kia Sportage, Subaru Forester and others to ensure I bought the right car for my needs. All-wheel-drive, reliability, quality, warranty, mileage, styling, and creature comforts were all important issues. I had seen growing complaints/problems with Continuously Variable Transmissions (CVT) in the Nissan Rogues and others, and preferred to stay with the tried and true Automatic Transmission which narrowed my personal choices to the Hyundai Tucson and the Mazda CX-5. After driving both and comparing mileage and interior quality levels, the CX-5 was the clear choice. Recently, Mazda announced a recall on 2018-2019 CX-5s for a potential stalling issue linked to the Cylinder Deactivation process designed to save fuel. This may or may not be part of the problem with the noted acceleration hesitation.There are discussions in several forums suggesting that the less-than-smooth shifting may be due to a pronounced torque converter lock up. The lurching acceleration and nervous transmission make the driving experience less than smooth and luxurious. As an old car-guy who's owned and loved over 40 vehicles, I can tell when a vehicle is performing properly and when there are performance/driveability issues. This is definitely a driveability issue that hopefully can be improved by a software update. I highly recommend test driving a 2018-2019 CX-5 (non-turbo) to see how it performs. The cars are beautiful and well put together. If the drive-train issue is not a deal-breaker for you, you may be ready for your new SUV purchase. For others, the acceleration and shifting issues may cause some hesitation. (Pun intended).
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The CX-5 met all of my safety requirements and had just enough room in the back seat for two backward-facing car seats. Although it is a tight fit, I recommend trying your own car seats to ensure a proper fit. Additionally, the car has surprisingly good visibility despite its appearance. Best of all, it is less expensive than other comparable models I researched. If you are like me and plan to keep your car for a long time, the CX-5 might be the perfect model for you, especially if you need to fit 1-2 kids.
Additional sources
More sources of information about 2018 Mazda Cx-5 problems:
1st time Mazda owner 2018 CX5 Grand Touring 49k miles. Should I ...
Sep 8, 2023 ... Mazda's are quite reliable, I've owned two leases and never had anything fail. Consumer reports rates them well and you made a solid choice. The ...
2018 Mazda CX-5 Review, Problems, Reliability, Value, Life ...
Jan 11, 2023 ... Reliability 8/10 – There are no major problems on the 2018 Mazda CX-5. Shoppers should stay away from models from 2014 & 2016 since they have ...
Looking for CX-5 advice. Issues? Good/bad years? : r/CX5
Dec 17, 2022 ... Also, many of the early turbo models (2020-2021) are having issues with oil consumption due to bad valve seals. IMO, this is the largest issue ...
Purchased a 2018 CX-5. Anything to look for while still have ...
Apr 18, 2023 ... For 2018 CX-5, the major potential problem to me is the first-year cylinder deactivation on its 2.5L NA. The related issues are cracked cylinder ...
2018 Mazda CX-5 Reliability - Consumer Reports
What Owners Say ... "engine knock due to defective lifters/hydraulic lash adjusters. engine knock at 30,000 miles. manufacturer wouldn't fix at their expense ...
Other years of Mazda Cx-5
Are you having problems with your 2018 Mazda Cx-5?
Alexandre Kovacek 2024-09-04
As a senior citizen, I purchased the Mazda CX-5 after my spouse passed away to ensure a worry-free driving experience. However, I have faced some challenges with the car's battery. Despite having it jump-started seven times in two years and replacing the battery twice, the issue persists. The car was even towed to the dealer, but they found nothing wrong. Despite these setbacks, I remain confident in my decision to choose the Mazda CX-5. While the current situation with the virus has limited my driving, I am optimistic that the car will perform well once I am able to use it again.
Lonzo Thiel 2024-08-02
As the title suggests, I own the 2.5L Turbo version Grand Touring Signature. Unfortunately, I have experienced some issues with the car's technology. The radar cruise has failed on a few occasions, causing me to have to brake suddenly to avoid a collision. The rain sensors in the windshield also seem to be unreliable, and the automatic high beams don't always work as they should. Additionally, I have had some trouble with the heat and the heated steering wheel, and the Android integration is not working properly. However, if you are looking for a car that will get you from A to B with decent mileage, this car is a good option. It may not have all the bells and whistles, but it gets the job done. I rented a RAV4 last weekend and found it to be a good alternative, even though it was less expensive. One year later, I had to replace the seat covers due to stitching issues, and the engine failed, but Mazda replaced the intake manifold. It seems that this is a known issue, and Mazda is taking steps to address it. Overall, while I have had some frustrations with the car, I still find it to be a reliable option for getting around.
Andres Wintheiser 2024-04-29
We have been experiencing intermittent AC and backup camera issues with our car since purchasing it in 2016. Despite visiting multiple dealerships, we have received the same response every time, whether the car is under warranty or not - they cannot find any problems or codes. Unfortunately, the dealership does not investigate further beyond checking codes or replicating the issue. It seems that Mazda's policy is such that if neither of these two conditions are met, then the customer must be lying about the problem. However, Mazda has never questioned the reliability of their diagnostic system to detect electrical problems.
Alfonso O'Connell 2024-03-23
Hi there! I hope you're doing well. I wanted to share my experience with this car that I've leased for a little over 2 years. Unfortunately, I've had some issues with oil leaking from the gasket at around 9,000 miles and again at 40,000 miles. I was a bit disappointed when I found out that it wasn't covered by warranty, as I believe the gasket covers should last for at least 50,000 miles. I just wanted to give you a heads up in case you were considering this car. Additionally, I've noticed that Mazda charges for updates to the media system, which can also have some problems. Thanks for listening!
Giles Boehm 2024-01-10
My CX-5 is a decent car. While I haven't driven other SUVs to compare, I have decided not to buy this car when the lease is up. I leased it to test the safety technology, knowing that in three years, this tech will have advanced significantly. On the plus side, the headlights and visibility are great, and the blind spot monitor and pacing cruise control work well. However, the active braking is not very effective and the lane sensors can be an annoyance, especially on faded stripes. The infotainment system is disappointing, with the navigation lacking real-time traffic updates, making it useless for day-to-day driving. Stick to Waze or Google maps instead. The radio is also disappointing, with Sirius not displaying the full title of the song or album artwork. The engine is underpowered, and while Mazda has a sport mode button to help with acceleration, the shift points are too high. Even in sport mode, you're still in fourth gear at 65mph.