Infiniti Qx56 problems

The Infiniti QX80 (formerly called the Infiniti QX56 until 2013) is a full-size luxury SUV marketed by Nissan's luxury division Infiniti. The first-generation QX56 was built in the United States and is based on the first-generation Armada. The second-generation model was released in 2010 as a model produced in Japan, which used the sixth-generation Patrol (later also marketed as the second-generation Armada since 2016) as the base vehicle instead. Since the 2014 model year in 2013, the vehicle was renamed to the QX80 as Infiniti renamed their entire product line under a new nomenclature.
First generation (JA60; 2004)
The first-generation QX56 (model code JA60) is based on the first-generation Armada, while also sharing the F-Alpha platform with the first-generation Titan. It is the first Infiniti built in the United States. The QX56 was only marketed in the United States, Canada, Russia, Oman, Bahrain, Qatar, UAE, Kuwait and Saudi Arabia. Development on the JA60 QX56 began in early 2000 alongside the WA60 Armada. A final design by Masato Takahashi was reached in early 2001, with an August 2001 design freeze for early 2004 start of production.
The rear door handles were installed on the C-pillar as a Nissan design tradition started with the D21 Pathfinder released in 1985 to visually make it appear like a two-door truck with a camper shell, with conventional door handles on the front doors.
The first-generation QX56 was powered by a 5.6-liter VK56DE V8 engine (320 hp (239 kW) at 4,900 rpm and 393 lb⋅ft (533 N⋅m) torque at 3,600 rpm) and a 5-speed automatic transmission with an overdrive. As is common with aluminum blocks, each cylinder in the engine was lined with cast iron. The valvetrain was a DOHC design with four valves per cylinder. Infiniti designed the QX56's throttle responsiveness to correspond to specific drivetrain modes: when the driver selects all-wheel drive, the throttle becomes less sensitive, presumably to allow easier regulation of acceleration when off-road.
The QX56 had around 9,000 lb (4,082 kg) of towing capacity. Mileage at peak performance drain is 12 miles per US gallon (20 L/100 km; 14 mpg‑imp). It comes in one trim level, with only key options such as: DVD entertainment system, 4WD/2WD, and a bench instead of captain chairs as the second row. Other features which came standard were a ten-speaker Bose system, DVD-based navigation system, leather trim for all seats, dual-climate control, 18-inch chrome alloy wheels, and an adaptive cruise control system. A Precrash system was a unique feature in the market as well.
Since the demise of the Q45 (which was priced above the QX56) after 2006, the QX56 was the most expensive Infiniti sold in North America and was Infiniti's only full-size vehicle.
In early 2007 for the 2008 model year, the Infiniti QX56 received a minor facelift which included a revised grille, a redesigned interior, a new intelligent key system, more standard equipment, new third-row seats that fold electronically and standard 20-inch chrome wheels. Introduced at the 2007 North American International Auto Show in January 2007, the facelifted model went on sale in April 2007.
After the 2010 model year, the QX56 and Armada no longer share the same body, as the first-generation Armada continued to be produced in the United States until the 2015 model year, while the second-generation QX56 switched to the body used by the Y62 Patrol.
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Infiniti Qx56 model years
Common Infiniti Qx56 problems
The Infiniti QX56 is a full-size luxury SUV that has been praised for its spacious interior, strong drivetrain, and responsive road handling. However, like any vehicle, the QX56 is not without its common problems. Here are some of the most frequently reported issues based on complaints from owners:
- Strange noises from the timing chain: Some owners of the Infiniti QX56 have reported hearing strange noises coming from the timing chain. This issue can be caused by a variety of factors, including worn-out or damaged components, improper tension, or lack of lubrication. In some cases, the timing chain may need to be replaced entirely.
- Chipping and peeling paint: Another common problem with the Infiniti QX56 is chipping and peeling paint. This issue can be caused by a variety of factors, including exposure to the elements, poor quality paint, or improper application. In some cases, the paint may need to be touched up or repainted entirely to address this issue.
- Faulty rear power door: The rear power door of the Infiniti QX56 is another component that has been known to cause problems for some owners. This issue can be caused by a variety of factors, including worn-out or damaged components, electrical issues, or improper adjustment. In some cases, the rear power door may need to be repaired or replaced entirely to address this issue.
- Radiator fluid leaks: Some owners of the Infiniti QX56 have reported leaks in the radiator fluid system. This issue can be caused by a variety of factors, including worn-out or damaged components, improper installation, or lack of maintenance. In some cases, the radiator fluid system may need to be repaired or replaced entirely to address this issue.
- Transmission issues: Transmission issues are a common problem with many vehicles, and the Infiniti QX56 is no exception. Some owners have reported issues with the transmission, including slipping, jerking, and difficulty shifting. These issues can be caused by a variety of factors, including worn-out or damaged components, low fluid levels, or improper maintenance.
- Airbag issues: Recalls for airbag issues are one of the most common problems in Infinitis. This issue can be caused by a variety of factors, including faulty sensors, wiring issues, or manufacturing defects. In some cases, the airbags may need to be replaced entirely to address this issue.
It is important to note that not all Infiniti QX56 vehicles will experience these issues, and many owners have reported having positive experiences with the vehicle. However, these common problems are worth considering when purchasing or maintaining an Infiniti QX56. Regular maintenance and inspections can help prevent many of these issues from occurring, and prompt attention to any problems that do arise can help ensure that the vehicle remains safe and reliable for years to come.
What year of Infiniti QX56 to avoid?
The automatic openers and closers may stop working. In some cases, pressing the control button led to a grinding noise while the hatch stayed closed. The rear door could also fail to lock. Other Infiniti QX56 model years where the same problem has been reported include the 2004-2009, 2011, and 2013 models.
Is the Infiniti QX56 a good vehicle?
INFINITI QX56 Reliability Rating Breakdown. The INFINITI QX56 Reliability Rating is 2.5 out of 5.0, which ranks it 12th out of 19 for luxury fullsize SUVs. The average annual repair cost is $807 which means it has higher than average ownership costs.
How many miles will a 2006 Infiniti QX56 last?
Okay. Yes, if this vehicle is well taken care of then the engine and powertrain will last for 200,000+ miles.
What year did INFINITI stop making the QX56?
2013
When Was the INFINITI QX56 Discontinued? The 2013 INFINITI QX56 passed the torch on to the rebadged INFINITI QX80 – the go-forward designation for INFINITI's flagship SUV under the brand's newly-renamed product line.
Percentage distribution of complaints by Infiniti Qx56 years
We have researched Infiniti problems and analysed all the complaints filed against Infiniti Qx56 cars and compiled the top 5 most problematic Infiniti Qx56 model years:
Below you can see the percentage distribution of known problems by Infiniti Qx56 model years.
Distribution of the number of complaints by Infiniti Qx56 years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Infiniti Qx56 car problems categorized by type of issue
After analysing all complaints related to Infiniti Qx56 , it was concluded that the most common issues with these cars are:
- Service brakes problems
- Engine problems
- Electrical system problems
- Hydraulic problems
- Fuel/propulsion system problems
The graph below shows statistics for all Infiniti Qx56 vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Qx56 model years
A total of 18 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Qx56 model years
There were a total of 2 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Qx56 model years
There were a total of 14 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 531 complaints about various vehicle components related to the Infiniti Qx56 . Below are the 25 most recent complaints reported for Infiniti Qx56 vehicles.
Latest 25 complaints
Infiniti Qx56 2011
- Date Of Incident: 2024-07-17
- Date Complaint: 2024-08-05
- VIN: JN8AZ2NE0B9
- Components: SUSPENSION
- Summary: A subframe is a key structural component of every car. As such, it stands to reason that it should last as long as the car itself. Doing much research on this model suspension and subframes become rusted as I didn’t know this when purchasing making it very unsafe . I experienced being involved in almost 2 accidents. Very dangerous. Subframe split in half and suspension. Something needs to be done as a lot of people are going thru this issue and Infiniti slogan claims “new horizons” by no means new horizon going to heaven by driving their vehicles.
Infiniti Qx56 2008
- Date Of Incident: 2024-07-08
- Date Complaint: 2024-08-01
- VIN: 5N3AA08C68N
- Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
- Summary: There was previous recall on this vehicle, 10V-074 (Infiniti #R1011) for a fuel sender problem, causing the fuel gauge to be inaccurate. Infiniti says it was fixed in 2010. Unfortunately, I am having the exact same problem now, and have run out of gas twice because of it. Infiniti said they can't help because it was already fixed. Safety issue because running out of fuel while driving is dangerous. Both times has been on an interstate. It was a previously reported recall and "fixed" but has failed again. Infiniti says they won't fix it again.
Infiniti Qx56 2004
- Date Of Incident: 2024-07-03
- Date Complaint: 2024-07-05
- VIN: 5N3AA08C44N
- Components: SERVICE BRAKES
- Summary: My wife was driving home from work, said brake is failing, makes loud grindy, rattling noise when brake is applied. Once the car is turn off and back on, everything is back to normal. When I got home, i took the wheels off to check everything was ok, pads were almost new, which I replaced last year. Drove around for 10 miles no problem. This is a serious safety issue which Nissan/Infiniti should take care of.
Infiniti Qx56 2010
- Date Of Incident: 2023-12-26
- Date Complaint: 2023-12-28
- VIN: 5N3ZA0NC7AN
- Components: AIR BAGS
- Summary: The passenger airbag restraint system has failed. Specifically, the passenger seat airbag sensor has failed, meaning there is no current airbag functionality for the passenger in my 2010 Infiniti QX56. There was a voluntary safety recall for (R1606) for Infiniti QX56's with years 2014-2016 for the same fault. Obviously, this is a tremendous life and safety risk and should be resolved by the manufacturer.
Infiniti Qx56 2013
- Date Of Incident: 2023-08-02
- Date Complaint: 2023-08-09
- VIN: JN8AZ2NE4D9
- Components: ENGINE
- Summary: The contact owns a 2013 Infiniti QX56. The contact stated that while starting the vehicle, the vehicle made an abnormally loud ticking sound. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the timing chain had failed, and the failure was related to Infiniti Campaign Number: P6305. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that the campaign had expired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 115,000.
Infiniti Qx56 2006
- Date Of Incident: 2021-07-01
- Date Complaint: 2023-07-23
- VIN: 5N3AA08A86N
- Components: AIR BAGS,UNKNOWN OR OTHER
- Summary: Air bag not working, horn not working properly. And other functions. Was told clock spring needs to be replaced.
Infiniti Qx56 2011
- Date Of Incident: 2023-06-21
- Date Complaint: 2023-06-25
- VIN: JN8AZ2NF1B9
- Components: ENGINE
- Summary: Unknown. Timing chain issue. When car is started it makes a noise for about 10 min then goes away
Infiniti Qx56 2013
- Date Of Incident: 2022-12-15
- Date Complaint: 2023-06-14
- VIN: JN8AZ2NEXD9
- Components: POWER TRAIN
- Summary: The contact owns a 2013 Infiniti QX56. The contact stated that while driving at an undisclosed speed, she heard an abnormal sound coming from the engine compartment while accelerating. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the timing chain. After investigating the failure, the contact related the failure to Infiniti Service Campaign: ITB16-015a (Power Train). The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 131,000.
Infiniti Qx56 2011
- Date Of Incident: 2023-06-02
- Date Complaint: 2023-06-02
- VIN: JN8AZ2NF2B9
- Components: ENGINE,FUEL/PROPULSION SYSTEM
- Summary: Catalytic Converter, A/F Sensor failed on the interstate when I was driving with kids in the car. Took vehicle to the nearest dealer only to be told that this is a known problem with these vehicles and it was going to cost me $3,100 to repair.
Infiniti Qx56 2013
- Date Of Incident: 2023-04-05
- Date Complaint: 2023-04-26
- VIN: JN8AZ2NE8D9
- Components: SUSPENSION
- Summary: Control arm failure
Infiniti Qx56 2009
- Date Of Incident: 2023-04-13
- Date Complaint: 2023-04-20
- VIN: 5N3AA08C59N
- Components: FUEL SYSTEM, OTHER
- Summary: The contact owns a 2009 Infiniti QX56. The contact stated while driving 65 MPH, the fuel gauge indicated that there was no fuel remaining, and the vehicle lost motive power and stalled. The contact was able to pull over on the side of the road. The vehicle was towed to an independent mechanic and the mechanic stated that the vehicle had experienced the failure listed in NHTSA Campaign Number: 10V074000 (Fuel System, Other). The vehicle was repaired. The manufacturer was contacted, and the manufacturer stated that the vehicle was not included in the recall. The failure mileage was 156,193.
Infiniti Qx56 2012
- Date Of Incident: 2023-03-28
- Date Complaint: 2023-04-07
- VIN: JN8AZ2NE4C9
- Components: SUSPENSION
- Summary: While driving at highway speed, rear of vehicle suddenly became uncontrolled and caused vehicle to swerve dangerously. If a vehicle would have been in the adjacent lane an accident would have occurred. Upon initial inspection, the left rear lower control arm failed catastrophically due to rust rendering the vehicle undrivable. Driver and passenger were put at risk as a result of this incident. Deeper inspection revealed the right rear control arm was also compromised due to rust as well as the two forward mounting points of the modular rear suspension cradle (framework). No warning lights appeared, however the steering wheel did begin correcting to the right just prior to event, similar to heavy wind situation. Parts have not been inspected by manufacturer. Pictures attached. Parts are available for inspection upon request.
Infiniti Qx56 2013
- Date Of Incident: 2023-03-20
- Date Complaint: 2023-03-27
- VIN: JN8AZ2NE7D9
- Components: ENGINE
- Summary: Started car in the morning and it started misfiring very badly. Flashing check engine light. Immediately pulled over and shut engine off. Had it towed to my shop I use they hooked it up to computer and it was diagnosed as a loose timing chain. Basically timing chain replacement This is rediculous only has 129k miles. They claim timing chain and components are good til 300k with regular maintenance. This suv since new has had synthetic mobile 1 oil changed every 3500 miles. There was a voluntary recall on this issue. Why was it ever taken down Now I’m paying the car payment on a car I cannot drive. Till I spend $5000 to have all that replaced
Infiniti Qx56 2011
- Date Of Incident: 2021-03-31
- Date Complaint: 2023-03-06
- VIN: JN8AZ2NC6B9
- Components: SUSPENSION
- Summary: The rear controls arms and cradle mount were riddled with severe fissures, causing car to sway dramatically. The level of component failure posed a severe safety risk to me. My mechanic was shocked by the amount of failure to these major rear suspension components. I have included photos and receipts for repairs.
Infiniti Qx56 2013
- Date Of Incident: 2022-06-01
- Date Complaint: 2023-02-27
- VIN: JN8AZ2NC7D9
- Components: SUSPENSION
- Summary: The contact owns a 2013 Infiniti QX56. The contact stated that intermittently while parked, and while driving at various speeds, the rear of the vehicle was sagging. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the air shocks and compressor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and the contact was informed that the warranty had expired. The approximate failure mileage was 40,000. The contact stated that the air suspension system on the vehicle never properly worked. There was an attempt to make repairs but that did not fix the problem.
Latest 5 recalls Infiniti Qx56
The National Highway Traffic Safety Administration (NHTSA) has issued 27 recalls for different components of the Infiniti Qx56.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Infiniti Qx56 2011
- Report Received Date: 2020-03-30
- Manufacturer: Nissan North America, Inc.
- Components: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
- Summary: Nissan North America, Inc. (Nissan) is recalling certain 2012-2017 NV Cargo and NV Passenger Van, 2013-2015 Titan and Armada and 2011-2012 Infiniti QX56 vehicles. Due to a manufacturing issue, the air bag inflator may not function properly or may rupture during deployment.
- Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy: Nissan will notify owners, and dealers will replace the front driver air bag inflators, free of charge. The recall began May 7, 2020. Owners may contact Nissan customer service at 1-800-867-7669 or Infiniti customer service at 1-800-662-6200.
- Model: Infiniti Qx56 2012
- Report Received Date: 2020-03-30
- Manufacturer: Nissan North America, Inc.
- Components: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
- Summary: Nissan North America, Inc. (Nissan) is recalling certain 2012-2017 NV Cargo and NV Passenger Van, 2013-2015 Titan and Armada and 2011-2012 Infiniti QX56 vehicles. Due to a manufacturing issue, the air bag inflator may not function properly or may rupture during deployment.
- Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy: Nissan will notify owners, and dealers will replace the front driver air bag inflators, free of charge. The recall began May 7, 2020. Owners may contact Nissan customer service at 1-800-867-7669 or Infiniti customer service at 1-800-662-6200.
- Model: Infiniti Qx56 2013
- Report Received Date: 2014-11-28
- Manufacturer: Nissan North America, Inc.
- Components: FUEL SYSTEM, GASOLINE
- Summary: Nissan North America, Inc. (Nissan) is recalling certain model year 2012-2014 Nissan Juke, 2012-2013 Infiniti M56, QX56, and 2014-2015 Infiniti Q70 (V8 engine vehicles only), and QX80 vehicles. The fuel pressure sensors may not have been sufficiently tightened during production. As a result, the fuel pressure sensor may loosen with vehicle usage and cause a fuel leak.
- Consequence: A fuel leak in the presence of an ignition source could cause a vehicle fire.
- Remedy: Nissan will notify owners, and dealers will re-torque the fuel pressure sensors free of charge. The recall began on January 25, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
- Model: Infiniti Qx56 2012
- Report Received Date: 2014-11-28
- Manufacturer: Nissan North America, Inc.
- Components: FUEL SYSTEM, GASOLINE
- Summary: Nissan North America, Inc. (Nissan) is recalling certain model year 2012-2014 Nissan Juke, 2012-2013 Infiniti M56, QX56, and 2014-2015 Infiniti Q70 (V8 engine vehicles only), and QX80 vehicles. The fuel pressure sensors may not have been sufficiently tightened during production. As a result, the fuel pressure sensor may loosen with vehicle usage and cause a fuel leak.
- Consequence: A fuel leak in the presence of an ignition source could cause a vehicle fire.
- Remedy: Nissan will notify owners, and dealers will re-torque the fuel pressure sensors free of charge. The recall began on January 25, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
- Model: Infiniti Qx56 2013
- Report Received Date: 2014-10-24
- Manufacturer: Nissan North America, Inc.
- Components: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
- Summary: Nissan North America, Inc. (Nissan) is recalling certain model year 2013 Infiniti QX56 vehicles manufactured September 1, 2012, to April 26, 2013, and 2014 Infiniti QX80 vehicles manufactured June 18, 2013, to February 11, 2014. In the affected vehicles, the driver's frontal air bag inflator may have been manufactured with an incorrect part.
- Consequence: In the event of a crash necessitating deployment of the driver's air bag, the incorrect part may block the flow of propellant to the air bag and the air bag's inflator may rupture. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants.
- Remedy: Nissan will notify owners, and dealers will replace the front driver air bag inflator, free of charge. The recall began on December 1, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Latest negative Infiniti Qx56 car reviews
Latest positive Infiniti Qx56 car reviews
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Vehicle year: 2006
It's great to drive, and it definitely turns heads. I love the big, manly front end - or should I say grille? It looks like a tough old firetruck!
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Vehicle year: 2009
I compared every SUV out there with a third row and this one gives you the most luxuries/technology for your dollar. We also looked at the Mercedes GL, Escalade ESV, Lexus LX 570 and the Navigator. This car has the whole package! If you want a vehicle with a third row that you use a lot, this car is definitely the friendliest option out there. If a third row is not important, it still is the friendliest option out there.
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Vehicle year: 2007
I really love this vehicle! It's so comfortable, stylish, and fun to drive. Every time I get behind the wheel, I feel like a million bucks because it's such a luxurious experience. And on top of that, it performs incredibly well and runs like a dream.
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Vehicle year: 2008
I compared every SUV out there with a third row and this one gives you the most luxuries/technology for your dollar. We also looked at the Mercedes GL, Escalade ESV, Lexus LX 570 and the Navigator. This car has the whole package! If you want a vehicle with a third row that you use a lot, this car is definitely the friendliest option out there. If a third row is not important, it still is the friendliest option out there.
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Vehicle year: 2011
So far, the SUV has been flawless for 30 miles. I'm excited to share that Plano, Tx has discovered a great upscale and affordable luxury SUV. I absolutely love the technology, and I have the delux touring, technology, and required entertainment packages. The blind spot warning is fantastic, and the feature that slows you down when you're approaching a stopped vehicle is incredibly helpful without being intrusive. You can even turn it off or on as needed. The hydraulic suspension option is also a nice touch, as there's no head toss at all in this comfy SUV. I used to have a puppy who got car sick in my luxury cars, but not in this smooth-riding vehicle. I haven't had any issues with it and plan to keep it for a long time. The 4-wheel drive works great too, handling ice with ease, and the big wheels and tires handle bumps and potholes smoothly.
Earnest Harris 2025-07-28
Vehicle year: 2005
I hope you're doing well! I just wanted to let you know that I noticed some interior noise coming from the plastic on the doors, and I think the seats could be more comfortable. Perhaps cleaning the interior plastic and upgrading the seats could help improve the overall experience. Thank you for your attention to this matter!
Bruce Hauck 2025-07-25
Vehicle year: 2011
Despite my love for this vehicle, I had to put it in the shop at 300 miles due to several issues, including vibrations in the steering wheel, a loud roaring noise when pressing the gas pedal (which remains unresolved), heated seats, and malfunctioning windshield wipers. Unfortunately, the car was in the shop 3-4 times for the same problem, and despite assurances that it was fixed, the issues persisted. However, I am confident in my decision to pursue the Lemon Law and return the vehicle for a refund. It is clear that many others have experienced similar issues with the steering and noise. I remain hopeful that this situation will be resolved in a timely and satisfactory manner.
Carter Predovic 2025-07-23
Vehicle year: 2006
Although there have been some issues with the car, such as the brakes being recalled and the hatchback breaking, I still appreciate its spaciousness, DVD player, and automatic lift for the hatchback. The car's electrical system has been unreliable and has caused some safety concerns, but I am grateful for the back-up camera. Despite these challenges, I am confident in my decision to break the lease early and move on to a more reliable vehicle.
Jon Greenfelder 2025-07-19
Vehicle year: 2011
Before purchasing this vehicle, it's important to conduct extensive research. There are some known issues with the timing chain and catalytic converters that can be quite costly to repair. It's important to be aware of these issues before making a purchase. While the Infiniti is a luxurious SUV with many great features, it's important to consider the potential maintenance costs. As a long-time Nissan customer, I was disappointed with the initial lack of assistance from Infiniti. However, I was pleased to receive a refund for the repairs and have not experienced any further issues since. Thank you, Infiniti, for doing the right thing for your loyal customers.
Torey Lang 2025-07-17
Vehicle year: 2004
I fell in love with the QX56 when I drove it and loved the way it handled, so we purchased it. However, we have had some issues with it such as the armrest on the second row unraveling and a squeak in the sunroof/DVD section that is unbearable. Unfortunately, the navigation system stopped working after only 1 1/2 months and we have had some other minor issues such as the back roof panel falling down and the radio dial popping out above the DVD screen. Additionally, the flat tire warning light comes on even when there are no flat tires. We have had to replace the brakes and rotors twice in only 11600 miles and the car has been in the shop for a total of 48 days so far (and is still in the shop). Although the parts are always on back-order, the dealer has been great, but we have not had a good experience with Infiniti.