Infiniti Qx56 problems
The Infiniti QX80 (formerly called the Infiniti QX56 until 2013) is a full-size luxury SUV marketed by Nissan's luxury division Infiniti. The first-generation QX56 was built in the United States and is based on the first-generation Armada. The second-generation model was released in 2010 as a model produced in Japan, which used the sixth-generation Patrol (later also marketed as the second-generation Armada since 2016) as the base vehicle instead. Since the 2014 model year in 2013, the vehicle was renamed to the QX80 as Infiniti renamed their entire product line under a new nomenclature.
First generation (JA60; 2004)
The first-generation QX56 (model code JA60) is based on the first-generation Armada, while also sharing the F-Alpha platform with the first-generation Titan. It is the first Infiniti built in the United States. The QX56 was only marketed in the United States, Canada, Russia, Oman, Bahrain, Qatar, UAE, Kuwait and Saudi Arabia. Development on the JA60 QX56 began in early 2000 alongside the WA60 Armada. A final design by Masato Takahashi was reached in early 2001, with an August 2001 design freeze for early 2004 start of production.
The rear door handles were installed on the C-pillar as a Nissan design tradition started with the D21 Pathfinder released in 1985 to visually make it appear like a two-door truck with a camper shell, with conventional door handles on the front doors.
The first-generation QX56 was powered by a 5.6-liter VK56DE V8 engine (320 hp (239 kW) at 4,900 rpm and 393 lb⋅ft (533 N⋅m) torque at 3,600 rpm) and a 5-speed automatic transmission with an overdrive. As is common with aluminum blocks, each cylinder in the engine was lined with cast iron. The valvetrain was a DOHC design with four valves per cylinder. Infiniti designed the QX56's throttle responsiveness to correspond to specific drivetrain modes: when the driver selects all-wheel drive, the throttle becomes less sensitive, presumably to allow easier regulation of acceleration when off-road.
The QX56 had around 9,000 lb (4,082 kg) of towing capacity. Mileage at peak performance drain is 12 miles per US gallon (20 L/100 km; 14 mpg‑imp). It comes in one trim level, with only key options such as: DVD entertainment system, 4WD/2WD, and a bench instead of captain chairs as the second row. Other features which came standard were a ten-speaker Bose system, DVD-based navigation system, leather trim for all seats, dual-climate control, 18-inch chrome alloy wheels, and an adaptive cruise control system. A Precrash system was a unique feature in the market as well.
Since the demise of the Q45 (which was priced above the QX56) after 2006, the QX56 was the most expensive Infiniti sold in North America and was Infiniti's only full-size vehicle.
In early 2007 for the 2008 model year, the Infiniti QX56 received a minor facelift which included a revised grille, a redesigned interior, a new intelligent key system, more standard equipment, new third-row seats that fold electronically and standard 20-inch chrome wheels. Introduced at the 2007 North American International Auto Show in January 2007, the facelifted model went on sale in April 2007.
After the 2010 model year, the QX56 and Armada no longer share the same body, as the first-generation Armada continued to be produced in the United States until the 2015 model year, while the second-generation QX56 switched to the body used by the Y62 Patrol.
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Infiniti Qx56 model years
Common Infiniti Qx56 problems
The Infiniti QX56 is a full-size luxury SUV that has been praised for its spacious interior, strong drivetrain, and responsive road handling. However, like any vehicle, the QX56 is not without its common problems. Here are some of the most frequently reported issues based on complaints from owners:
- Strange noises from the timing chain: Some owners of the Infiniti QX56 have reported hearing strange noises coming from the timing chain. This issue can be caused by a variety of factors, including worn-out or damaged components, improper tension, or lack of lubrication. In some cases, the timing chain may need to be replaced entirely.
- Chipping and peeling paint: Another common problem with the Infiniti QX56 is chipping and peeling paint. This issue can be caused by a variety of factors, including exposure to the elements, poor quality paint, or improper application. In some cases, the paint may need to be touched up or repainted entirely to address this issue.
- Faulty rear power door: The rear power door of the Infiniti QX56 is another component that has been known to cause problems for some owners. This issue can be caused by a variety of factors, including worn-out or damaged components, electrical issues, or improper adjustment. In some cases, the rear power door may need to be repaired or replaced entirely to address this issue.
- Radiator fluid leaks: Some owners of the Infiniti QX56 have reported leaks in the radiator fluid system. This issue can be caused by a variety of factors, including worn-out or damaged components, improper installation, or lack of maintenance. In some cases, the radiator fluid system may need to be repaired or replaced entirely to address this issue.
- Transmission issues: Transmission issues are a common problem with many vehicles, and the Infiniti QX56 is no exception. Some owners have reported issues with the transmission, including slipping, jerking, and difficulty shifting. These issues can be caused by a variety of factors, including worn-out or damaged components, low fluid levels, or improper maintenance.
- Airbag issues: Recalls for airbag issues are one of the most common problems in Infinitis. This issue can be caused by a variety of factors, including faulty sensors, wiring issues, or manufacturing defects. In some cases, the airbags may need to be replaced entirely to address this issue.
It is important to note that not all Infiniti QX56 vehicles will experience these issues, and many owners have reported having positive experiences with the vehicle. However, these common problems are worth considering when purchasing or maintaining an Infiniti QX56. Regular maintenance and inspections can help prevent many of these issues from occurring, and prompt attention to any problems that do arise can help ensure that the vehicle remains safe and reliable for years to come.
What year of Infiniti QX56 to avoid?
The automatic openers and closers may stop working. In some cases, pressing the control button led to a grinding noise while the hatch stayed closed. The rear door could also fail to lock. Other Infiniti QX56 model years where the same problem has been reported include the 2004-2009, 2011, and 2013 models.
Is the Infiniti QX56 a good vehicle?
INFINITI QX56 Reliability Rating Breakdown. The INFINITI QX56 Reliability Rating is 2.5 out of 5.0, which ranks it 12th out of 19 for luxury fullsize SUVs. The average annual repair cost is $807 which means it has higher than average ownership costs.
How many miles will a 2006 Infiniti QX56 last?
Okay. Yes, if this vehicle is well taken care of then the engine and powertrain will last for 200,000+ miles.
What year did INFINITI stop making the QX56?
2013
When Was the INFINITI QX56 Discontinued? The 2013 INFINITI QX56 passed the torch on to the rebadged INFINITI QX80 – the go-forward designation for INFINITI's flagship SUV under the brand's newly-renamed product line.
Percentage distribution of complaints by Infiniti Qx56 years
We have researched Infiniti problems and analysed all the complaints filed against Infiniti Qx56 cars and compiled the top 5 most problematic Infiniti Qx56 model years:
Below you can see the percentage distribution of known problems by Infiniti Qx56 model years.
Distribution of the number of complaints by Infiniti Qx56 years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Infiniti Qx56 car problems categorized by type of issue
After analysing all complaints related to Infiniti Qx56 , it was concluded that the most common issues with these cars are:
- Service brakes problems
- Engine problems
- Electrical system problems
- Hydraulic problems
- Fuel/propulsion system problems
The graph below shows statistics for all Infiniti Qx56 vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Qx56 model years
A total of 18 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Qx56 model years
There were a total of 2 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Qx56 model years
There were a total of 14 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 531 complaints about various vehicle components related to the Infiniti Qx56 . Below are the 25 most recent complaints reported for Infiniti Qx56 vehicles.
Latest 25 complaints
Infiniti Qx56 2011
- Date Of Incident: 2024-07-17
- Date Complaint: 2024-08-05
- VIN: JN8AZ2NE0B9
- Components: SUSPENSION
- Summary: A subframe is a key structural component of every car. As such, it stands to reason that it should last as long as the car itself. Doing much research on this model suspension and subframes become rusted as I didn’t know this when purchasing making it very unsafe . I experienced being involved in almost 2 accidents. Very dangerous. Subframe split in half and suspension. Something needs to be done as a lot of people are going thru this issue and Infiniti slogan claims “new horizons” by no means new horizon going to heaven by driving their vehicles.
Infiniti Qx56 2008
- Date Of Incident: 2024-07-08
- Date Complaint: 2024-08-01
- VIN: 5N3AA08C68N
- Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
- Summary: There was previous recall on this vehicle, 10V-074 (Infiniti #R1011) for a fuel sender problem, causing the fuel gauge to be inaccurate. Infiniti says it was fixed in 2010. Unfortunately, I am having the exact same problem now, and have run out of gas twice because of it. Infiniti said they can't help because it was already fixed. Safety issue because running out of fuel while driving is dangerous. Both times has been on an interstate. It was a previously reported recall and "fixed" but has failed again. Infiniti says they won't fix it again.
Infiniti Qx56 2004
- Date Of Incident: 2024-07-03
- Date Complaint: 2024-07-05
- VIN: 5N3AA08C44N
- Components: SERVICE BRAKES
- Summary: My wife was driving home from work, said brake is failing, makes loud grindy, rattling noise when brake is applied. Once the car is turn off and back on, everything is back to normal. When I got home, i took the wheels off to check everything was ok, pads were almost new, which I replaced last year. Drove around for 10 miles no problem. This is a serious safety issue which Nissan/Infiniti should take care of.
Infiniti Qx56 2010
- Date Of Incident: 2023-12-26
- Date Complaint: 2023-12-28
- VIN: 5N3ZA0NC7AN
- Components: AIR BAGS
- Summary: The passenger airbag restraint system has failed. Specifically, the passenger seat airbag sensor has failed, meaning there is no current airbag functionality for the passenger in my 2010 Infiniti QX56. There was a voluntary safety recall for (R1606) for Infiniti QX56's with years 2014-2016 for the same fault. Obviously, this is a tremendous life and safety risk and should be resolved by the manufacturer.
Infiniti Qx56 2013
- Date Of Incident: 2023-08-02
- Date Complaint: 2023-08-09
- VIN: JN8AZ2NE4D9
- Components: ENGINE
- Summary: The contact owns a 2013 Infiniti QX56. The contact stated that while starting the vehicle, the vehicle made an abnormally loud ticking sound. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the timing chain had failed, and the failure was related to Infiniti Campaign Number: P6305. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that the campaign had expired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 115,000.
Infiniti Qx56 2006
- Date Of Incident: 2021-07-01
- Date Complaint: 2023-07-23
- VIN: 5N3AA08A86N
- Components: AIR BAGS,UNKNOWN OR OTHER
- Summary: Air bag not working, horn not working properly. And other functions. Was told clock spring needs to be replaced.
Infiniti Qx56 2011
- Date Of Incident: 2023-06-21
- Date Complaint: 2023-06-25
- VIN: JN8AZ2NF1B9
- Components: ENGINE
- Summary: Unknown. Timing chain issue. When car is started it makes a noise for about 10 min then goes away
Infiniti Qx56 2013
- Date Of Incident: 2022-12-15
- Date Complaint: 2023-06-14
- VIN: JN8AZ2NEXD9
- Components: POWER TRAIN
- Summary: The contact owns a 2013 Infiniti QX56. The contact stated that while driving at an undisclosed speed, she heard an abnormal sound coming from the engine compartment while accelerating. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the timing chain. After investigating the failure, the contact related the failure to Infiniti Service Campaign: ITB16-015a (Power Train). The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 131,000.
Infiniti Qx56 2011
- Date Of Incident: 2023-06-02
- Date Complaint: 2023-06-02
- VIN: JN8AZ2NF2B9
- Components: ENGINE,FUEL/PROPULSION SYSTEM
- Summary: Catalytic Converter, A/F Sensor failed on the interstate when I was driving with kids in the car. Took vehicle to the nearest dealer only to be told that this is a known problem with these vehicles and it was going to cost me $3,100 to repair.
Infiniti Qx56 2013
- Date Of Incident: 2023-04-05
- Date Complaint: 2023-04-26
- VIN: JN8AZ2NE8D9
- Components: SUSPENSION
- Summary: Control arm failure
Infiniti Qx56 2009
- Date Of Incident: 2023-04-13
- Date Complaint: 2023-04-20
- VIN: 5N3AA08C59N
- Components: FUEL SYSTEM, OTHER
- Summary: The contact owns a 2009 Infiniti QX56. The contact stated while driving 65 MPH, the fuel gauge indicated that there was no fuel remaining, and the vehicle lost motive power and stalled. The contact was able to pull over on the side of the road. The vehicle was towed to an independent mechanic and the mechanic stated that the vehicle had experienced the failure listed in NHTSA Campaign Number: 10V074000 (Fuel System, Other). The vehicle was repaired. The manufacturer was contacted, and the manufacturer stated that the vehicle was not included in the recall. The failure mileage was 156,193.
Infiniti Qx56 2012
- Date Of Incident: 2023-03-28
- Date Complaint: 2023-04-07
- VIN: JN8AZ2NE4C9
- Components: SUSPENSION
- Summary: While driving at highway speed, rear of vehicle suddenly became uncontrolled and caused vehicle to swerve dangerously. If a vehicle would have been in the adjacent lane an accident would have occurred. Upon initial inspection, the left rear lower control arm failed catastrophically due to rust rendering the vehicle undrivable. Driver and passenger were put at risk as a result of this incident. Deeper inspection revealed the right rear control arm was also compromised due to rust as well as the two forward mounting points of the modular rear suspension cradle (framework). No warning lights appeared, however the steering wheel did begin correcting to the right just prior to event, similar to heavy wind situation. Parts have not been inspected by manufacturer. Pictures attached. Parts are available for inspection upon request.
Infiniti Qx56 2013
- Date Of Incident: 2023-03-20
- Date Complaint: 2023-03-27
- VIN: JN8AZ2NE7D9
- Components: ENGINE
- Summary: Started car in the morning and it started misfiring very badly. Flashing check engine light. Immediately pulled over and shut engine off. Had it towed to my shop I use they hooked it up to computer and it was diagnosed as a loose timing chain. Basically timing chain replacement This is rediculous only has 129k miles. They claim timing chain and components are good til 300k with regular maintenance. This suv since new has had synthetic mobile 1 oil changed every 3500 miles. There was a voluntary recall on this issue. Why was it ever taken down Now I’m paying the car payment on a car I cannot drive. Till I spend $5000 to have all that replaced
Infiniti Qx56 2011
- Date Of Incident: 2021-03-31
- Date Complaint: 2023-03-06
- VIN: JN8AZ2NC6B9
- Components: SUSPENSION
- Summary: The rear controls arms and cradle mount were riddled with severe fissures, causing car to sway dramatically. The level of component failure posed a severe safety risk to me. My mechanic was shocked by the amount of failure to these major rear suspension components. I have included photos and receipts for repairs.
Infiniti Qx56 2013
- Date Of Incident: 2022-06-01
- Date Complaint: 2023-02-27
- VIN: JN8AZ2NC7D9
- Components: SUSPENSION
- Summary: The contact owns a 2013 Infiniti QX56. The contact stated that intermittently while parked, and while driving at various speeds, the rear of the vehicle was sagging. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the air shocks and compressor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and the contact was informed that the warranty had expired. The approximate failure mileage was 40,000. The contact stated that the air suspension system on the vehicle never properly worked. There was an attempt to make repairs but that did not fix the problem.
Latest 5 recalls Infiniti Qx56
The National Highway Traffic Safety Administration (NHTSA) has issued 27 recalls for different components of the Infiniti Qx56.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Infiniti Qx56 2011
- Report Received Date: 2020-03-30
- Manufacturer: Nissan North America, Inc.
- Components: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
- Summary: Nissan North America, Inc. (Nissan) is recalling certain 2012-2017 NV Cargo and NV Passenger Van, 2013-2015 Titan and Armada and 2011-2012 Infiniti QX56 vehicles. Due to a manufacturing issue, the air bag inflator may not function properly or may rupture during deployment.
- Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy: Nissan will notify owners, and dealers will replace the front driver air bag inflators, free of charge. The recall began May 7, 2020. Owners may contact Nissan customer service at 1-800-867-7669 or Infiniti customer service at 1-800-662-6200.
- Model: Infiniti Qx56 2012
- Report Received Date: 2020-03-30
- Manufacturer: Nissan North America, Inc.
- Components: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
- Summary: Nissan North America, Inc. (Nissan) is recalling certain 2012-2017 NV Cargo and NV Passenger Van, 2013-2015 Titan and Armada and 2011-2012 Infiniti QX56 vehicles. Due to a manufacturing issue, the air bag inflator may not function properly or may rupture during deployment.
- Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy: Nissan will notify owners, and dealers will replace the front driver air bag inflators, free of charge. The recall began May 7, 2020. Owners may contact Nissan customer service at 1-800-867-7669 or Infiniti customer service at 1-800-662-6200.
- Model: Infiniti Qx56 2013
- Report Received Date: 2014-11-28
- Manufacturer: Nissan North America, Inc.
- Components: FUEL SYSTEM, GASOLINE
- Summary: Nissan North America, Inc. (Nissan) is recalling certain model year 2012-2014 Nissan Juke, 2012-2013 Infiniti M56, QX56, and 2014-2015 Infiniti Q70 (V8 engine vehicles only), and QX80 vehicles. The fuel pressure sensors may not have been sufficiently tightened during production. As a result, the fuel pressure sensor may loosen with vehicle usage and cause a fuel leak.
- Consequence: A fuel leak in the presence of an ignition source could cause a vehicle fire.
- Remedy: Nissan will notify owners, and dealers will re-torque the fuel pressure sensors free of charge. The recall began on January 25, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
- Model: Infiniti Qx56 2012
- Report Received Date: 2014-11-28
- Manufacturer: Nissan North America, Inc.
- Components: FUEL SYSTEM, GASOLINE
- Summary: Nissan North America, Inc. (Nissan) is recalling certain model year 2012-2014 Nissan Juke, 2012-2013 Infiniti M56, QX56, and 2014-2015 Infiniti Q70 (V8 engine vehicles only), and QX80 vehicles. The fuel pressure sensors may not have been sufficiently tightened during production. As a result, the fuel pressure sensor may loosen with vehicle usage and cause a fuel leak.
- Consequence: A fuel leak in the presence of an ignition source could cause a vehicle fire.
- Remedy: Nissan will notify owners, and dealers will re-torque the fuel pressure sensors free of charge. The recall began on January 25, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
- Model: Infiniti Qx56 2013
- Report Received Date: 2014-10-24
- Manufacturer: Nissan North America, Inc.
- Components: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
- Summary: Nissan North America, Inc. (Nissan) is recalling certain model year 2013 Infiniti QX56 vehicles manufactured September 1, 2012, to April 26, 2013, and 2014 Infiniti QX80 vehicles manufactured June 18, 2013, to February 11, 2014. In the affected vehicles, the driver's frontal air bag inflator may have been manufactured with an incorrect part.
- Consequence: In the event of a crash necessitating deployment of the driver's air bag, the incorrect part may block the flow of propellant to the air bag and the air bag's inflator may rupture. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants.
- Remedy: Nissan will notify owners, and dealers will replace the front driver air bag inflator, free of charge. The recall began on December 1, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Latest negative Infiniti Qx56 car reviews
Latest positive Infiniti Qx56 car reviews
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Vehicle year: 2010
I'm glad to hear that you've been enjoying your truck for the past six weeks! It sounds like the Infiniti is a great upgrade from your previous vehicle, with fantastic build quality and a smooth ride. The Bose Stereo and quietness of the vehicle must make for a really enjoyable driving experience. It's great that the third row seats are easy to fold down and that the back up camera is a helpful feature. The comfortable seats sound like a nice touch too. It's good to know that the gas mileage is similar to your previous vehicle. Overall, it sounds like the Infiniti is a high-quality, luxury machine that is a great value compared to other options on the market. Thanks for sharing your thoughts on it!
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Vehicle year: 2010
Congratulations on your recent purchase of a 2010 Q56 with only 10K miles! It sounds like you made a great choice. The Q56 offers great comfort, technology options, and is fun to drive. It's also a solid SUV that can accommodate your two boys and all their friends. What's more, the Q56 is a fantastic value compared to other SUVs on the market. In my opinion, it's just as good as GM, Toyota, and Lexus, but at a much more affordable price. Thank you for sharing your positive experience with us!
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Vehicle year: 2011
We recently upgraded to this beauty from our 2001 QX4 with 150K miles. We opted for the 2WD version with the Theater package, which our kids absolutely love. My son can play his games while my daughter listens to her iPod or watches a movie. The interior is top-notch in terms of feel and ride quality. The navigation and 360-degree safety camera are fantastic features. The engine performance is outstanding, and it can outgun many sedans despite being a large SUV. While the gas mileage could be better, who cares when you have 400 horsepower? Infiniti really nailed the design for the luxury SUV market this time. I would have never considered the prior model since it looked too much like a truck.
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Vehicle year: 2007
I'm thrilled with my QX56! As someone who has owned SUVs since they were called trucks, I can confidently say that this vehicle is a cut above the rest. It handles beautifully, rides smoothly, and has plenty of torque to get you moving in traffic. The interior is spacious and comfortable, and the dual entertainment screens in the back seat are a real lifesaver for keeping the kids entertained. The tires and rims look fantastic, and the body style really stands out. I've owned Yukons, Jeeps, and even a pickup truck, but the QX56 is truly a winner. We considered an Escalade, but it just felt like an overpriced Yukon with some plastic wood glued on. Even the seats were the same! Why pay 65K for that when you can get a QX56 and be completely satisfied? I highly recommend it!
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Vehicle year: 2009
The QX-56 is a fantastic SUV that is often overlooked. The interior boasts stunning fit and finish, with beautiful leather and wood accents. The engine is excellent, providing both torque and power, although the mileage could be better. In the city, we get around 13 mpg, while on the highway we get around 16 mpg. However, if you drive at a slower speed of 55 mph, you could coax out 17.5 or even 18 mpg on the highway. The car is not the most visually appealing on the outside, but it is still the best SUV I have ever owned. The electronics are abundant, and XM Radio is a terrific feature.
Are you having problems with your Infiniti Qx56?
Rory Lemke 2025-02-17
Vehicle year: 2011
Hello there! I hope you're doing well. I wanted to share my experience with my Infiniti QX56. I'm not usually one to post on forums or social media, but I felt compelled to share my story. I've had a lot of issues with my car, but my service advisor and local service department have been wonderful. Unfortunately, my paint started peeling off in large sheets and I was shocked to learn that Infiniti wouldn't cover it under warranty. I understand why paint isn't covered, but it's frustrating when it's clearly a manufacturing defect. I just wanted to share my story with potential buyers and let them know what they might be getting into. Thanks for listening!However, I believe that this is a manufacturing defect that I am being asked to pay to repair. I understand that Infiniti is a profit-driven company, but as a company of principle, they should take responsibility for their products. Unfortunately, my dealership has informed me that they will not cover this manufacturing defect. While I am disappointed, I am not going to beg or grovel for coverage. Instead, I want to share my experience with others. I stopped by the new car lot and had a friendly conversation with a family looking at a new QX80. They were surprised at the condition of my paint, and I explained that my car was a special 'leprosy' edition QX. We all had a good laugh, and they drove off. I want to make sure that other potential buyers are aware of this issue, so I purchased the domain www.infiniteexpenses.com to share my experience and the experiences of other Infiniti owners. I will also share my story in relevant forums and social media channels. If you want to join me in spreading the word, I have even designed a bumper sticker that I can send to you for free. Let's make sure that Infiniti takes responsibility for their products and provides better service to their customers.As you can see, I have more resources than good sense, but I'll achieve my goal of having Infiniti pay one way or another. If the mood strikes me, I may take out a billboard. It's not about the money, it's about the principle. Now, back to my cat videos.
Koby Kris 2025-02-10
Vehicle year: 2011
With 1500 miles, the airbag sensors in the passenger seat needed to be replaced and the horn honks at random times. I contacted Infiniti Consumer Affairs for assistance, but unfortunately, it has been a bit of a challenge. It seems like there may be an electrical issue somewhere, and my vehicle has been in the shop for 2 weeks. As a customer who invested $65,000 in this vehicle, I am disappointed with the level of support I have received from Infiniti. I would advise potential buyers to be cautious.
Irwin Mante 2025-02-05
Vehicle year: 2005
I really enjoyed my Q4x4 during the first year of ownership. However, after reaching 25k miles, it started experiencing some issues. Unfortunately, it required repairs due to a failing electrical system. The rear liftgate stopped functioning altogether, and it would indicate that the liftgate was open when it was not. Additionally, it would flash and beep warnings for a flat tire when there was none. The DVD player was also quite noisy, and the screen was not securely fastened. After the first year, it began to bounce noisily, and several features such as the heated seats, driver seat lumbar, rear third row seat, and navigation system stopped working. These were just some of the issues I encountered. As a result, I have decided not to purchase an Infiniti again and am currently selling this one.
Jose Wehner 2025-01-12
Vehicle year: 2005
I think Infiniti makes a great automobile, but it seems like there are some issues that need to be addressed with this new vehicle. I've personally experienced a couple of blowouts and some shaking when applying the brakes. It was a bit concerning when the rotors were recalled in the middle of winter. Additionally, I've had some problems with the heat turning on and off, as well as the seat warmer. Overall, I think Infiniti has potential, but there are definitely some kinks to work out.
Ike Wilderman 2024-10-23
Vehicle year: 2011
Where do I even start? The car started having problems at around 60K miles when it was only 5 years old. Despite using mostly premium fuel from Chevron, the car is now 12 years old and has only 82K miles. It has never been in an accident, is not a lemon, and does not have a salvage title. Let's begin with the issues. Firstly, the engine makes a valve clicking/chattering noise under certain driving conditions, which is still ongoing. Although Infiniti sent a notice saying that our model/year car doesn't need an upgrade, I suspect that this valve noise is related to the failing timing chain, which is a common issue with these cars. Secondly, the driver side catalytic converter went out, which is also a common problem. Catalytic converter replacement costs around $2000 for each side. Under the EPA's Federal CLEAN AIR ACT Law, every car manufacturer must take responsibility and fix everything related to the exhaust system of a vehicle, including catalytic converters, when the vehicle is under 8 years old and has less than 80K miles. I contacted Infiniti when the car was over 8 years old but had less than 80K miles. Even though I had proof that the problem started when the car was 6 years old and had only 65K miles on it, they simply refused to acknowledge that such a thing existed, let alone service it. Thirdly, the A/C compressor went out at around 62K miles. Fourthly, the front passenger right side air vent broke. Fifthly, the driver side air mixer that mixes the A/C and the hot air to give you your desired air temperature broke. Sixthly, both front driver side and passenger side grip handles broke multiple times. These are the grip handles that you grab to get into the car - and we're not overweight people either. It's just that these things are very poorly designed to begin with and are made of very cheap plastic. Lastly, the front driver side and passenger side grip handles broke multiple times. These are the grip handles that you grab to get into the car - and we're not overweight people either. It's just that these things are very poorly designed to begin with and are made of very cheap plastic.The driver side sun visor has broken. The plastics at the base of the windshield wipers, between the hood and the windshield, are crumbling. There seems to be something loose or broken in the joints of the front suspension. Every time we drive over a bump or dip diagonally, the suspension thumps or clicks. It's worth noting that we never drove this car off-road. The windshield wiper pump motor has failed. A few electrical components have been shorting out, causing the A/C buttons to not respond as they should. The parking collision warning sometimes works and sometimes doesn't. The fuel gauge needle sometimes jumps up way beyond its markings, usually in the FULL direction, when the gas tank is half or quarter full. All four fender plastic trim pieces have either warped or come off from their clips. The trunk door sometimes stops working completely, no matter which button(s) I press to open or close it. However, I have learned to fix it by disconnecting and reconnecting the battery. Did I leave anything out? Yes, there are other relatively minor things such as door seals or clips that are breaking and failing, but I'll leave those out for now.