Infiniti Q50 problems
The Infiniti Q50 is a compact executive car manufactured by Nissan for its luxury brand, Infiniti. Replacing the G/Q40 sedan, it debuted at the 2013 North American International Auto Show and went on sale in North America in the third quarter 2013 and in Europe in fourth quarter 2013. It is the export model of the Japanese domestic market's V37 Nissan Skyline.
The design of the Q50 continues to follow the designs first shown by the 2009 Infiniti Essence concept and the production 2011 Infiniti M. The Q50 is also the first instance of a hybrid model in Infiniti's entry-level model but was later removed for the 2019 model year.
First generation
Q50 sedan (2013–)
The design was based on Infiniti Essence (crescent-cut C-pillar, deep body section, asymmetrical cabin layout, interior finishes) and Infiniti Etherea (headlights, three-dimensional double-arch grille, interior finishes). The production Q50 design was frozen in June 2011, after being designed by Joel Baek under Shiro Nakamura.
The Q50 sedan was unveiled at the 2013 North American International Auto Show, followed by the 2013 Canadian International AutoShow, 2013 Geneva Motor Show (with Hybrid and 2.2d), 2013 Dubai International Motor Show, Auto Guangzhou Motor Show in China (with 2.0-liter (214PS) turbocharged engine from Daimler AG (Mercedes-Benz)), and Victoria Harbour in Hong Kong.
Early US and Canada models include 3.7-liter V6 (333PS), 3.5-liter Hybrid (364 PS), each in a choice of rear-wheel drive or Intelligent All-Wheel Drive and in a selection of trim levels, including Sport models.
US models went on sale in August 2013.
Early Canadian models include 3.7-liter V6 (Q50 RWD, Q50 Sport RWD, Q50 Premium AWD, Q50 Premium AWD Navi, Q50 Premium AWD Navi and Deluxe Touring and Tech, Q50 Sport AWD, Q50 Sport AWD Deluxe Touring and Tech) and 3.5-liter Hybrid (Q50 Hybrid Premium RWD, Q50 Hybrid Premium AWD, Q50 Hybrid Sport AWD).
The early European models included 2.2d and hybrid. Infiniti's 2.0 RWD (211 PS) model was added in 2014.
In China the 2014 Q50 3.7L was sold as an imported vehicle until production in China could begin. The 2.0 RWD (211 PS) model and the Q50 Hybrid also joined the line up.
Middle East models was set to go on sale in spring 2014 as 2014 model year vehicles. Early models include 3.7-liter V6 and 3.5-liter Hybrid, both in rear-wheel drive.
Australian models went on sale in February 2014, launching with the 2.2d diesel and 3.5 gasoline hybrid models.
Hong Kong models went on sale as 2014 model year vehicles.
Social links
Infiniti Q50 model years
Common Infiniti Q50 problems
The Infiniti Q50 is a luxury sports sedan that has been praised for its powerful engine, upmarket cabin quality, and smooth performance:
- Brake Master Cylinder and Pump Seal Failure: This issue can cause a soft or spongy brake pedal, which can be dangerous, especially in emergency situations. The brake master cylinder and pump seal may need to be replaced to fix this problem.
- Premature Brake Wear: Some owners have reported that their Q50's brakes wear out too quickly, which can be expensive to replace. This issue can be caused by a variety of factors, including driving habits, brake pad quality, and vehicle condition.
- Tires Wear Out Too Quickly: Infiniti Q50 owners have reported that their tires wear out too quickly, especially if they are driven aggressively or frequently on rough roads. Choosing a higher-quality tire brand and performing regular maintenance, such as wheel alignments and tire pressure checks, can help extend the life of the tires.
- Engine Seizure: In some cases, Infiniti Q50 owners have reported that their engine has seized up, which can be caused by low oil levels or other mechanical issues. This problem can be expensive to repair and may require complete engine replacement.
- Won't Start: Some owners have reported that their Q50 won't start, which can be caused by a variety of issues, including a weak or dead battery, corrosion on the battery contacts, or a failed starter motor.
- Car Running Hot: Overheating can be caused by a variety of factors, including low coolant levels, a malfunctioning thermostat, or a seized engine. Regular maintenance and monitoring of the vehicle's temperature gauge can help prevent this problem.
- Steering Problems: Several owners have reported that their power assist system malfunctioned, which can make the car difficult to steer or cause it to pull to one side. This issue can be caused by a variety of factors, including worn steering components, low power steering fluid, or a malfunctioning steering control unit.
- Transmission Problems: Some owners have reported that their Q50's transmission slips, shifts roughly, or fails to shift at all. This issue can be caused by a variety of factors, including worn transmission components, low transmission fluid, or a malfunctioning transmission control module.
- Airbag Failures: Recalls for airbag issues are one of the most common problems in Infinitis, along with transmission problems. Faulty airbags can fail to deploy in a crash, which can increase the risk of injury or death.
- Brake Problems: Some owners have reported that their Q50's brakes feel spongy, pulsate, or make grinding noises. This issue can be caused by a variety of factors, including worn brake pads, contaminated brake fluid, or a malfunctioning brake booster.
It's important to note that not all Infiniti Q50s will experience these problems, and many owners have reported positive experiences with the vehicle. However, being aware of these common issues can help owners take preventative measures and address any problems that may arise.
What are the most common problems with INFINITI Q50?
One of the most commonly reported problems with the Infiniti Q50 is a failure of the steering wheel lock mechanism. This problem typically occurs when the car is parked, and the driver attempts to start the engine. In some cases, the steering wheel lock may become stuck, preventing the car from starting.
Is the INFINITI Q50 a reliable car?
According to RepairPal, the Infiniti Q50 has a reliability rating of 4.0 out of 5.0, an Above Average score. This puts the Q50 in the 10th spot of the most reliable luxury midsize cars. Thus, buyers looking for a luxury midsize sedan that doesn't require much maintenance should consider the Infiniti Q50.
Is INFINITI Q50 high maintenance?
INFINITI Q50 Maintenance Costs
An INFINITI Q50 will cost about $8,136 for maintenance and repairs during its first 10 years of service. This beats the industry average for luxury sedan models by $3,825. There is also a 23.78% chance that a Q50 will require a major repair during that time.
What is the life expectancy of INFINITI Q50?
The Infiniti Q50 is built to last, offering an average lifespan of up to 20 years with proper maintenance. An impressive 200,000-300,000 mile range means that if you drive 15k miles annually – the equivalent of a cross country road trip every year - your luxury ride will keep going strong!
Percentage distribution of complaints by Infiniti Q50 years
We have researched Infiniti problems and analysed all the complaints filed against Infiniti Q50 cars and compiled the top 5 most problematic Infiniti Q50 model years:
Below you can see the percentage distribution of known problems by Infiniti Q50 model years.
Distribution of the number of complaints by Infiniti Q50 years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Infiniti Q50 car problems categorized by type of issue
After analysing all complaints related to Infiniti Q50 , it was concluded that the most common issues with these cars are:
- Steering problems
- Electrical system problems
- Power train problems
- Air bags problems
- Engine problems
The graph below shows statistics for all Infiniti Q50 vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Q50 model years
A total of 36 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Q50 model years
There were a total of 5 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Q50 model years
There were a total of 20 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with deaths by Q50 model years
There were a total of 2 complaints that resulted in a death. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 371 complaints about various vehicle components related to the Infiniti Q50 . Below are the 25 most recent complaints reported for Infiniti Q50 vehicles.
Latest 25 complaints
Infiniti Q50 2015
- Date Of Incident: 2024-10-23
- Date Complaint: 2024-10-23
- VIN: JN1BV7AP5FM
- Components: AIR BAGS
- Summary: Upon driving when purchased the Engine Light for the Air Bags illuminated. Upon researching the issue the problem seems to be a common problem for vehicles of this make and problem. 90% of the time requiring the owner to take the vehicle to the dealership.Since it is a trend and ongoing I wanted to report the issue.
Infiniti Q50 2017
- Date Of Incident: 2024-08-26
- Date Complaint: 2024-10-08
- VIN: JN1CV7AR9HM
- Components: AIR BAGS,SEAT BELTS
- Summary: The seat belt light went on without a passenger and the dealer decided to perform a zero point reset on the passenger seat and that resulted in a failure and now the airbag light is on. This causes the passenger airbag to not be operational. Before it was just the seat belt. They are now asking for $8000+ to replace the seat and OCS module and they said that they would cut the price by 50% but that is still $4000. The seat belt is covered by 10 year warranty but the airbag is covered only 7 year. I feel that since the seat belt was the iniial problem that it should all be covered under the warranty. Searching online there are numerous other Infiniti owners are having the same issue with the passenger seat and they are all being told that the seat needs to be replaced. This looks to be like a fauly module issue and thiink that Infiniti should be responsible for the fix. This has been happening with models from 2014-2018 two different series of Q50 models. THIS CAUSES THE PASSENGER AIRBAG TO BE NON OPERATIONAL AND FEEL THAT THERE ARE A LOT OF Q50 and other models on the road that are NO LONGER SAFE TO DRIVE!!!!
Infiniti Q50 2015
- Date Of Incident: 2023-07-16
- Date Complaint: 2024-09-23
- Crash: 1
- VIN: JN1BV7AR4FM
- Components: AIR BAGS
- Summary: I was in a car accident during the summer, I was driving at speed limit when I came out the curve the car started sliding, and I went off the road and roll over at 4 times and ended up in a ditch upside in some water, but NO AIRBAGS went off I have pictures showing so, I try to tell the dealer I bought it from Car Max and even my insurance but no one seem to care but now I found this page. I also had a police on site and no ticket was issued to me since no proof of me driving recklessly I did have a police report but I can’t find it since it was back in the summer
Infiniti Q50 2016
- Date Of Incident: 2024-09-13
- Date Complaint: 2024-09-21
- VIN: JN1FV7AP5GM
- Components: POWER TRAIN
- Summary: The car has only 50,000 miles and the valve body of the car just burnt out. I’ve done all the mandatory/ recommended maintenance and with the history of the brand I expected better quality of their product. Would greatly appreciate the accountability on this issue and some effort to fix this for the population.
Infiniti Q50 2014
- Date Of Incident: 2024-09-02
- Date Complaint: 2024-09-12
- VIN: JN1BV7AP9EM
- Components: POWER TRAIN,VEHICLE SPEED CONTROL
- Summary: The transmission Valve Assembly Control Module and Vehicle Speed Sensors have both failed. The car will not shift out of 2nd gear and cannot go faster than 40 mph. This is a safety issue. I had my car inspected by a certified mechanic and he diagnosed the problem. He also stated that that he has seen this a lot with Infinitis. I have maintained my car well but this is Not a maintenance issue. There are thousands of infiniti owners online stating that they had the exact same problem. I filed a case with Infiniti #52260861. This is a design flaw with All Infiniti cars and SUV's and it should be a Recall or at a minimum fixed for free by Infiniti. It cost me $3,500 to have my car fixed and this should be paid by Infiniti to me and all other Infiniti owners with this same problem.
Infiniti Q50 2017
- Date Of Incident: 2024-08-28
- Date Complaint: 2024-09-11
- VIN: JN1CV7AR9HM
- Components: AIR BAGS,SEAT BELTS,SEATS
- Summary: I took the car into the dealership to diagnose the reason that I was getting a Seat Belt light and they said that the guide suggested to do a zero point reset on the seat. When they attempted this they said that it failed and now the system has an airbag light on. There is no more seat belt light on now for the passanger side, but there is a hard error code for the airbag system on the passenger side. The Dealership now says the cost to repair is over $8500 when the car is only valued at $10000. I saw that there was a voluntary recall on a 2016 edition and it said that if the zero point reset should fail then the OCS module needs to be replaced, but now they are saying tha the OCS module and Seat need to be replaced. This looks to be like an issue with the model itself. The reason this is a safety issue, is that now the airbags will not work on the passenger side. This is caused by the zero point procedure that Infiniti has instructed their techs to do. I believe they are causing issues and had this not been needed then I would not have had an airbag issue. If there was an airbag issue before this procedure then the symbol was not correct and was false. It was a safety issue since the Passenger side airbag will not deploy in this case.
Infiniti Q50 2017
- Date Of Incident: 2022-09-01
- Date Complaint: 2024-09-10
- VIN: JN1EV7AP2HM
- Components: STRUCTURE
- Summary: The sunroof leaks when it rains creating water inside the interior that holds standing water. It has caused issues with mold which my son it highly allergic to. This issue seems to be a common defect in sunroofs for Infiniti. I've had it repaired, but the problem persists. I have to park it in the garage but I'm not able to when I'm at work.
Infiniti Q50 2015
- Date Of Incident: 2024-04-05
- Date Complaint: 2024-09-09
- VIN: JN1BV7AR9FM
- Components: VEHICLE SPEED CONTROL
- Summary: P0500 vehicle speed sen/cir P0720 a/t veh speed sen/ circuit-or- output speed sensor P1574 ascd vhcl apps sensor - or lcc vhl spd sen (icc models) My safety was put at risk when the vehicle hesitated and stop changing gears while traffic was behind me. The vehicle was inspected by a local dealership which was Nissan and also Infiniti including a transmission shop named ammco. There were no warning lights that would indicate the vehicle was failing until April the 5th
Infiniti Q50 2017
- Date Of Incident: 2024-09-05
- Date Complaint: 2024-09-05
- VIN: JN1CV7AR9HM
- Components: AIR BAGS,SEATS
- Summary: The contact owns a 2017 Infiniti Q50. The contact stated while driving at an undisclosed speed, the passenger’s side seat belt warning light illuminated. The contact stated that there was no passenger located in the front passenger’s seat during the failure. The vehicle was taken to the dealer where it was diagnosed that the OCS sensor had failed, and the contact was informed that the front passenger's side air bag and the front passenger’s seat needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 86,000.
Infiniti Q50 2014
- Date Of Incident: 2024-08-01
- Date Complaint: 2024-08-13
- VIN: JN1AV7AP4EM
- Components: POWER TRAIN
- Summary: Driving car normally and car randomly put itself in 3rd gear and slammed down hard almost making me cause a crash and injury to me. Went to dealership they told me I need a new transmission due to valve body that they don’t sell by itself. This is the second time a replacement was done and it happened
Infiniti Q50 2014
- Date Of Incident: 2024-07-12
- Date Complaint: 2024-08-10
- VIN: JN1BV7AR8EM
- Components: POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
- Summary: Valve body failure
Infiniti Q50 2021
- Date Of Incident: 2024-07-26
- Date Complaint: 2024-08-09
- VIN: JN1EV7BRXMM
- Components: AIR BAGS
- Summary: The contact owns a 2021 Infiniti Q50. The contact stated that while driving at undisclosed speeds, the air bag warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact called an independent mechanic, but no assistance was provided. The manufacturer was not contacted. The failure mileage was approximately 35,000.
Infiniti Q50 2015
- Date Of Incident: 2024-08-01
- Date Complaint: 2024-08-07
- VIN: JN1BV7AR4FM
- Components: ENGINE
- Summary: Valve body on my car and friends have gone bad, it’s a known issue within the Infiniti vq37 community
Infiniti Q50 2015
- Date Of Incident: 2023-03-17
- Date Complaint: 2024-08-06
- VIN: JN1BV7AR8FM
- Components: POWER TRAIN
- Summary: Transmission valve body failed and is a common problem for 2014-2016 I was on a busy road and the car threw check engine light and wouldn’t accelerate any more. I risked my safety and others because I was stopped in the middle of the road and lots of commuters passing by and the vehicle was fully registered and inspected by the state prior that happened but it’s a common problem that you’ll never know when it will fail.
Infiniti Q50 2014
- Date Of Incident: 2023-08-14
- Date Complaint: 2024-08-06
- VIN: JN1BV7AR5EM
- Components: POWER TRAIN
- Summary: Transmission valve body has failed 2 times in less than 4 years of ownership
Latest 5 recalls Infiniti Q50
The National Highway Traffic Safety Administration (NHTSA) has issued 23 recalls for different components of the Infiniti Q50.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Infiniti Q50 2014
- Report Received Date: 2024-06-21
- Manufacturer: Nissan North America, Inc.
- Components: POWER TRAIN:DRIVELINE:DRIVESHAFT
- Summary: Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.
- Consequence: A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.
- Remedy: Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.
- Model: Infiniti Q50 2015
- Report Received Date: 2024-06-21
- Manufacturer: Nissan North America, Inc.
- Components: POWER TRAIN:DRIVELINE:DRIVESHAFT
- Summary: Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.
- Consequence: A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.
- Remedy: Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.
- Model: Infiniti Q50 2017
- Report Received Date: 2024-06-21
- Manufacturer: Nissan North America, Inc.
- Components: POWER TRAIN:DRIVELINE:DRIVESHAFT
- Summary: Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.
- Consequence: A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.
- Remedy: Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.
- Model: Infiniti Q50 2018
- Report Received Date: 2024-06-21
- Manufacturer: Nissan North America, Inc.
- Components: POWER TRAIN:DRIVELINE:DRIVESHAFT
- Summary: Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.
- Consequence: A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.
- Remedy: Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.
- Model: Infiniti Q50 2016
- Report Received Date: 2024-06-21
- Manufacturer: Nissan North America, Inc.
- Components: POWER TRAIN:DRIVELINE:DRIVESHAFT
- Summary: Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.
- Consequence: A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.
- Remedy: Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.
Latest negative Infiniti Q50 car reviews
Latest positive Infiniti Q50 car reviews
-
Vehicle year: 2020
Firstly, let me address the naysayers who claim that the BMW, AUDI or Mercedes are superior to the Infiniti in terms of the infotainment system and interior. However, I must disagree. This vehicle outperforms most comparable cars in its segment and I would choose it over any other option out there. I purchased mine new in September 2020 and got an amazing deal. This is actually my second Infiniti and I absolutely adore the look, performance, and technology of this car. It's a real speed demon! I usually drive in Sport mode as I prefer the steering and handling of the car, but on the freeway, I switch to Eco or standard mode and it's just a pleasure to drive. Admittedly, there is some wind noise on the freeway, but to those who complain, just turn up the fantastic Bose sound system! I highly recommend this car to anyone looking for a daily driver with plenty of power to make you smile. I have now owned this vehicle for over 2 years and have just shy of 29K miles on it. The only issue I've had was a slight leak due to a body weld issue, which was quickly resolved by an authorized Infiniti body shop. I also had to replace the stock battery, but that's a minor issue that could happen to any vehicle. I've also replaced the OEM run flats with conventional Continental DSW06 Plus, which has made a fantastic improvement. Although this model has remained unchanged for quite some time, it's still a fantastic car. I'm excited to see what Infiniti has in store for the Q50 in the long term, as it's long overdue for an upgrade.
-
Vehicle year: 2014
Best car I've ever owned! It's incredibly powerful and has a great look. The technology in the car is awesome too!
-
Vehicle year: 2020
The Q50S is such a great car! It's beautiful and fun to drive, with plenty of power. I love my car, especially the 300 turbo HP engine. The fuel consumption is reasonable and the ride is solid with AWD and run flat 19
-
Vehicle year: 2014
This is the best driving car I've ever owned! I've driven it for a little over 5,000 miles, including a couple of long trips. The only issue I've had was when the steering pulled to the left once and to the right a few weeks later, like the front was out of alignment. But both times it was random and went away after a few minutes. I find this car to be very quick, nimble, and fun to drive. Merging into fast-moving traffic is especially enjoyable, as the acceleration will push you firmly into your seat. While the drive-by-wire steering might be an issue if you drove this car on a track, for everyday street driving it's been great. Also, the brakes are a bit grabby, but once you get used to them, they're fine.
-
Vehicle year: 2018
Great car overall! While the steering may take a little getting used to, it's worth it for the amazing technology that INFINITI has introduced with their Direct Adaptive Steering® (DAS). As quoted by Infiniti, this is a world's first technology that removes the mechanical connection between the steering wheel and tires. Plus, the 3.0t engine provides more than enough power for a fun and exciting driving experience!
Are you having problems with your Infiniti Q50?
Giles West 2025-05-14
Vehicle year: 2016
**UPDATE SINCE LAST REVIEW - July 2019.** The car unfortunately experienced a catastrophic engine failure at 31,792 miles. While driving, the car did not warn me of any engine codes or issues, which put me in a dangerous situation. However, I am currently working with Infiniti Consumer Affairs to resolve the issue and will keep this review updated. On a positive note, the car has excellent acceleration from 0MPH. However, in traffic or at slower speeds, the car can be slow to respond to demanded power due to the downshifting and turbo charging. This is likely due to the car mostly relying on turbo power when in motion or decelerating, resulting in turbo lag. The MPG is lower than the advertised values, with an average of 17.3 MPG for my 65% city and 35% highway driving. While some people are impressed with the technology offered by this car, I find it to be redundant and unnecessary, with buggy systems that contradict each other. For example, the inability to set a specific app or app function is frustrating as it resets each time the vehicle is started. Additionally, the Infiniti drive mode selection is not in harmony with the other drive mode selection that is selected separately, resulting in no alignment. Lastly, the depreciation rate of these cars is unfortunately one of the worst for Japanese cars.The rear view camera software has been freezing quite often, but the unit has been replaced twice to fix the issue. The system also resets occasionally, sometimes even while driving. The electronic clock may not be to everyone's liking, especially for those who appreciate good clock workmanship from Infiniti, but it's not a big deal. Despite these minor issues, the car still offers a smooth and comfortable ride.
Maxine Collier 2025-04-26
Vehicle year: 2015
Edmunds' full expert review has nothing good to say about the Direct Adaptive Steering option, and now I understand why. My new fully loaded Q50 Premium has Direct Adaptive Steering and run-flat tires. After driving it for over 1000 miles on mostly highways, I am deeply troubled by the rather abysmal performance, road handling, and maybe even the real-world safety of this steer-by-wire system. As of this writing, I do not know the extent to which the rather miserable run-flat tires may be contributing to this poor performance, but I suspect it may be quite significant. I will have more to say about these tires shortly. For those who may not be familiar with Infiniti's Direct Adaptive Steering (steer-by-wire), there isn't a conventional mechanically coupled linkage between the steering wheel and the front end. Rather, the system relies on an electronic interface between the steering wheel and the front end. Thus, unlike conventional steering, there is no instantaneous telegraphing and biomechanical feedback of the sensations that a driver normally feels between one's hands on the steering wheel and the road, particularly lacking the natural progressive resistance that one would normally feel as the steering wheel is turned ever more to the left or to the right. The lack of this natural sensation between the driver's hands and the road would be totally unnerving and disorienting. So, Infiniti has attempted to simulate this sensation by driver-selectable settings found within the Infiniti Drive Mode Selector app, which can be accessed by scrolling through the apps on the touchpad. After tapping the DMS app, one can select Steering, after which there are four steering modes between 'Effort' and 'Response' to choose from, including Light/Casual, Standard/Standard, Standard/Quick, and Heavy/Quick. Basically, the settings determine the degree of resistance one feels when turning the steering wheel.With DAS, the vehicle has a tendency to wander, float, and swerve from side-to-side, which requires constant steering corrections. Unlike conventional steering, when negotiating a curve on a highway with DAS, you can't simply turn the wheel and hold it there as you progress through the curve. If you attempt to do so, you will quickly find that a few seconds after you turn the wheel slightly, the vehicle will stop going in the direction of the turn and will begin to go straight, so you have to keep turning the wheel back in the direction of the curve. This, in turn, results in the vehicle wandering from side to side. Additionally, with DAS, the vehicle tends to follow any uneven seams or other such things in the road surface. When passing or being passed by trucks (and even other cars), the wind drafts will blow the car to the side and require diligence with the steering wheel because one must anticipate and compensate for this. I cringe to think how it might perform when driving on the freeway with strong gusting winds and slippery road conditions. On the bright side, my experience thus far has been that DAS performs decidedly better when driving around town as well as on country roads. Quite frankly, I am utterly baffled as to how this steer-by-wire system ever made it into production. What in the world were they thinking? It remains to be seen whether or not there will eventually be a Technical Service Bulletin about this glaring problem, and if so, whether or not a firmware update will even be possible in order to fix the problem. When driving on highways with the Driver Assist on, the vehicle will wander/bounce back and forth within its lane if you let it, rather like a bobsled.In my experience, the vehicle tends to wander from side to side unless you're very diligent about keeping it on track. This has me worried that I might get pulled over by the police for driving as if I am intoxicated! However, I have found that the vehicle wanders the least in the Heavy/Quick setting. I suspect that the run-flat tires may be part of the problem, and I would be very curious to see how it performs when I eventually replace them with a set of Michelin Primacy tires. According to the internet, the majority of consumers don't like run-flats because they impart a rough ride, cost a third more than conventional tires, and wear very quickly. It's frustrating that the automotive industry is increasingly cramming these tires down our throats. I have read reports that BMW, for example, may void the warranty if these tires are replaced with conventionals. Fortunately, with the 2015 Q50, these tires can be replaced with conventional ones without voiding the warranty. Additionally, the vehicle has a spare tire that can be replaced with a conventional one.
Bo Larson 2025-04-21
Vehicle year: 2015
I purchased a 2015 Q50 Premium just over two months ago with a little over 28,500 miles on the clock. The car was still under the original manufacturer warranty for another 11 months or up to 60,000 miles. Before purchasing, I took the car for a test drive and checked the carfax report, which showed that a previous Infiniti dealer had completed a CPO inspection at 28,038 miles and sold it as a CPO. Unfortunately, with less than 500 miles under my possession, the car experienced catalytic converter problems, but Infiniti took care of it. However, a week ago, the engine started hesitating and the low oil pressure light came on. I had to get the car on a flatbed and take it to the dealer, where I was informed that the car needs a new engine. Infiniti refused to cover the repairs required due to oil sludge inside the engine, claiming that the car was not properly serviced. The car has only done 28,768 miles. I am now in the process of finding all service records from the previous owner to go back to Infiniti and dispute their claims. I did find that many others had similar problems with sludge buildup in their Infinitis. Some of them were covered by warranty only after a lawyer got involved. So, if you are thinking of buying a used Infiniti, think again or at least demand all service records, even if the car has very few miles on it.
Deonte Will 2025-03-24
Vehicle year: 2015
I chose the Q50 over the BMW because I could get a V-6 for the same price as the BMW 4-Cyl. turbo. While the acceleration is fun, the car does not grip the road like a BMW and the handling can be a bit squirrelly. Additionally, I have experienced a strange ping sound when backing out of a parking space with the Q50. Despite bringing it to the dealer 6 times, they have been unable to fix it, even after replacing the steering column. Another issue I have encountered is that the center console is too small for my iPhone 6+. Overall, my relationship with the Q50 is a bit of a love/hate one.
Paolo VonRueden 2025-03-17
Vehicle year: 2014
I've been the proud owner of this car for almost two years now. While the power is outstanding, I've noticed that the ride can be a little rough at times. However, the interior is nice and the BOSE sound system is outstanding. I find the seat comfort and room to be just fine, even at 6'1