2012 Infiniti M37 problems
The Infiniti M is a line of mid-size luxury (executive) cars from the Infiniti luxury division of Nissan. From 2013 (model year 2014) on it has been marketed as the Infiniti Q70, reflecting the company's new naming scheme.
The first iteration was the M30 Coupé/Convertible, which were rebadged JDM Nissan Leopard. After a long hiatus, the M nameplate was used for Infiniti's mid-luxury sedans (executive cars). First was the short-lived M45 sedan, a rebadged version of the Japanese-spec Nissan Gloria. The next generations, the M35/45 and M37/56/35h/30d, became the flagship of the Infiniti brand and are based on the JDM Nissan Fuga.
First generation (1989–1992)
The Infiniti M30 was a 2-door coupé based on the Japanese market Nissan Leopard (chassis code F31). It was launched in 1989 for the 1990 model year as a luxury coupe alternative to the Infiniti Q45, and was intended to be an alternative to the Lexus SC and Acura Legend coupe for the North American market.
Unlike its competitors that were designed with the American market in mind and were launched as brand-new models, the M30 was based on a somewhat dated platform that was originally designed for the Japanese market; when the Leopard was imported to the United States, few changes were made to the exterior but the interior was revised to better suit American tastes; a leather interior was standard in the M30, and several features in the Leopard such as a center-mounted television screen and a digital instrument cluster weren't available in the M30 as those features were perceived as gimmicks in western car markets.
The M30's angular design aesthetics and on-road performance were viewed as outdated, especially considering a redesigned Acura Legend coupe was launched in 1991. The interior came in for criticism for its outdated ergonomics and lack of room. While the Japanese-market Leopard had received a new dashboard along with the 1988 facelift, economics precluded making a left-hand-drive version of the new dashboard and the M30 was instead fitted with the LHD version of the R31 Skyline's rectilinear dashboard, first presented in 1985.
The M30 made up for these deficiencies in its somewhat lower price; whereas the 1990 Acura Legend coupe started at $27,325 before options and the 1990 BMW 325i started at $24,650 before options, the M30 started at $23,500, and had no factory options, per Infiniti's pricing structure used at the time. Dealerships offered an in-car cellular telephone and in-dash CD player as optional accessories, amongst other items.
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Common 2012 Infiniti M37 problems
Based on the complaints from owners of the 2012 Infiniti M37, several common problems have been reported:
- Electrical System Issues: Some drivers experienced problems with the navigation system freezing or displaying inaccurate information. Additionally, issues with the power steering were reported, leading to difficulty in steering and an increased risk of accidents.
- Fuel System Problems: Owners reported engine hesitation or stalling during acceleration or at low speeds. This could be caused by a clogged fuel filter or a malfunctioning fuel pump, resulting in insufficient fuel flow to the engine.
- Air Conditioning System Troubles: Some drivers faced issues with the air conditioning system, which could blow warm air or fail to produce cold air. This could be due to a leak in the refrigerant system or a faulty compressor.
- Braking System Concerns: Premature wear of brake pads and rotors was reported, potentially causing increased stopping distances and safety hazards. Regular inspection of the brake system and timely replacement of brake components are recommended.
- Transmission Problems: Complaints included delayed or rough shifting, and in some cases, complete transmission failure. This could be attributed to a faulty transmission control module that may need replacement.
- Suspension System Challenges: Some owners reported issues with the suspension system, leading to a rough ride or noisy suspension. Worn suspension components like shocks or struts may need replacement to address these problems.
These issues highlight the importance of regular maintenance and prompt attention to warning signs to ensure the smooth operation and safety of the Infiniti M37. Owners experiencing any of these problems are advised to have their vehicles inspected by qualified mechanics to address the issues effectively.
Are INFINITI M37 reliable?
The INFINITI M37 Reliability Rating is 3.5 out of 5.0, which ranks it 5th out of 30 for luxury fullsize cars. The average annual repair cost is $628 which means it has average ownership costs. While repairs are more common, these issues are less likely to be severe than with other cars.
Are INFINITI M37 expensive to repair?
The average annual repair cost for a INFINITI is $638, which means it has above average ownership costs.
Why is my 2012 INFINITI M37 not starting?
The most common reasons an INFINITI M37 won't start are a dead battery, an alternator problem, or failed starter.
What engine is in the M37?
Engine & Performance
6 Cyl. / 4 V per Cyl.
2012 Infiniti M37 car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Infiniti M37 problems, we found that the most common problems with these 2023 model year vehicles are:
- Steering problems
- Air bags problems
- Engine problems
- Power train problems
- Electrical system problems
The graph below shows statistics for all 2012 Infiniti M37 vehicle components and the number of complaints received.
Latest 25 complaints 2012 Infiniti M37
The NHTSA has received 30 complaints about various vehicle components related to the 2012 Infiniti M37. Below are the 25 most recent complaints reported for 2012 Infiniti M37 vehicles.
AIR BAGS PROBLEM
- Date Of Incident: 2023-04-11
- VIN: JN1BY1AP5CM
- Components: AIR BAGS
- Summary: The contact owns a 2012 Infiniti M37. The contact stated that the front passenger's side air bag warning light was illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was quoted a diagnostic fee and declined to pay the fee. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 68,000.
ENGINE AND ENGINE COOLING PROBLEM
- Date Of Incident: 2022-12-31
- VIN: JN1BY1AP8CM
- Components: ENGINE AND ENGINE COOLING
- Summary: The contact owns a 2012 Infiniti M37. The contact stated that upon taking the vehicle to an independent mechanic for an oil change, she was informed that the radiator pressure O-ring was leaking coolant. The independent mechanic diagnosed that the radiator needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was 96,294.
AIR BAGS,SEATS PROBLEM
- Date Of Incident: 2022-03-17
- VIN: JN1BY1AP9CM
- Components: AIR BAGS,SEATS
- Summary: Passenger Air Bag Sensor Failed. Concerned Passenger Airbag will not deploy when passengers are in the car. This is a Very Known and Problematic issue with Infiniti and Infiniti will not address this critical safety issue. Infiniti says repairs would be the owner responsibility and cost in excess of $8,000. This is a critical safety issue and needs to be addressed by Infiniti before someone gets hurt.
AIR BAGS PROBLEM
- Date Of Incident: 2021-10-01
- VIN: jn1by1ap5cm
- Components: AIR BAGS
- Summary: airbag light blinks. We tried the reset and it worked until someone sat in the seat. Called dealer and they said the seat bottom needs replacing as it’s a occupancy sensor. Cost for part + labor = 5K .. Totally outrageous. safety issue
STEERING PROBLEM
- Date Of Incident: 2020-02-11
- Crash: 1
- VIN: JN1BY1AP7CM
- Components: STEERING
- Summary: When the steering wheel is adjusted up, down or the telescopic adjustment is used a loud pop is heard, the casing comes apart and it is no longer possible to turn the wheel left or right.
STEERING PROBLEM
- Date Of Incident: 2019-11-11
- VIN: JN1BY1AP7CM
- Components: STEERING
- Summary: WHEN THE STEERING WHEEL IS ADJUSTED TO A NORMAL SETTING THE CASING POPS AND IT BECOMES VERY DIFFICULT TO TURN THE WHEEL.
AIR BAGS PROBLEM
- Date Of Incident: 2020-10-09
- VIN: JN1BY1AP6CM
- Components: AIR BAGS
- Summary: THE FRONT PASSENGER AIRBAG LIGHT WENT ON IN MY 2012 INFINITI M-37 UPON STARTING IT THE MORNING OF 10/09/2020. I BROUGHT IT INTO MY LOCAL TAMPA INFINITI DEALERSHIP ON 10/21/2020 WHERE I PURCHASED THE CAR AND HAVE HAD OVER 90% OF THE SERVICING COMPLETED. MY SERVICE ADVISOR MICHAEL ENGLISH EXPLAINED TO ME THAT IT WOULD COST OVER $7104 TO REPLACE THE BOTTOM OF THE FRONT PASSENGER SEAT. IN ADDITION A DIAGNOSTIC SENSOR WOULD LIKELY NEED TO BE REPLACED AT A COST OF $450. HE ALSO TOLD ME THAT THIS PROBLEM IS ONE THAT OCCURS IN A NUMBER OF INFINITI AUTOMOBILES OF THIS TYPE. HE WAS SORRY THAT IT WAS NOT COVERED BY ANY WARRANTY AND THAT IT DIDN'T SEEM FAIR THAT A RECALL WASN'T AVAILABLE TO REMEDY THE SAFETY PROBLEM. MY CAR HAS ONLY 120,000 MILES ON IT AND RUNS VERY WELL AND IS WORTH ABOUT $8000 AS A TRADE IN BUT NOT WITH A FAULTY PASSENGER SEAT SAFETY HAZARD. I CAN'T AFFORD TO FIX THIS PROBLEM THAT COST NEARLY AS MUCH THE CAR IS WORTH. HOW COULD INFINITI MAKE OR DESIGN A SEAT WITH AIR BAG SENSORS THAT CANT BE REPAIRED WITHOUT HAVING TO REPLACE THE ENTIRE SEAT? THIS IS THE RESULT OF POOR ENGINEERING AND IS A PRODUCT SAFETY HAZARD FORCING MANY CONSUMERS TO CHOOSE BETWEEN HAVING SAFETY EQUIPMENT OR DOING WITHOUT BECAUSE OF THE HIGH EXPENSE TO REPAIR. I'VE NEVER HAD AN ACCIDENT TO DEPLOY THE AIRBAGS AND MY CAR HAS ALWAYS BEEN GARAGE KEPT AND PROPERLY MAINTAINED. THIS IS A MANUFACTURER DEFECT AND THERE SHOULD BE A REMEDY FOR ALL THOSE OWNERS OF THIS TYPE OF VEHICLE. I HAVE NOTICED THERE ARE MANY OWNERS OF SIMILAR INFINITI VEHICLES THAT HAVE HAD A SIMILAR PROBLEM.
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE PROBLEM
- Date Of Incident: 2018-10-15
- VIN: JN1BY1AR4CM
- Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
- Summary: I NOTICE WHEN I BROUGHT THIS CAR AT 47,000 MILES USED THE CAR WAS LACK OF POWER AND HESITATED TO GO WHEN TRYING TO PASS OTHER CAR ..I THOUGHT IT WAS JUST SOFTWARE PROBLEMS BUT IT HAPPENED THE 2ND TIME , BUT THIS TIME ALMOST COST THE ACCIDENT,WHEN I WAS GOING TO MAKE A LEFT TURN THE HESITATED FOR ABOUT 6TO9SECOND DELAY BEFOR IT TAKE OFF WAS CLOSE OF OTHER CAR HITTING ME
ELECTRICAL SYSTEM,AIR BAGS,SEATS PROBLEM
- Date Of Incident: 2020-07-22
- VIN: JN1BY1AP8CM
- Components: ELECTRICAL SYSTEM,AIR BAGS,SEATS
- Summary: PASSENGER AIRBAG SENSOR HAS FAILED AND THE DEALER HAS QUOTED ME A PRICE OF $7019 TO REPAIR IT, SAYING THE SEAT HAS TO BE REPLACED. THE COST IS EXORBITANT, AND APPROACHES TO HE TOTAL VALUE OF THE CAR. THIS IS A DEFECT OF THE PART AND THE MANUFACTURING PROCESS THAT CONSUMERS SHOULD NOT HAVE TO BARE.
AIR BAGS PROBLEM
- Date Of Incident: 2020-06-01
- VIN: JN1BY1AP8CM
- Components: AIR BAGS
- Summary: AIRBAG LIGHT STAYS ON. I WAS TOLD BY DEALERSHIP THAT OCCUPANCY SENSOR ON PASSENGER SEAT NEEDS TO BE REPLACED WHICH COST AROUND $5500. *TR
AIR BAGS PROBLEM
- Date Of Incident: 2019-02-19
- VIN: JN1BY1AR8CM
- Components: AIR BAGS
- Summary: PASSENGER SIDE FRONT AIRBAG SENSOR TURNS OFF AIRBAG WHEN AN ADULT IS SEATED THERE. THIS OCCURS ALMOST EVERY TIME I HAVE A PASSENGER IN THAT SEAT. I CAN OCCASIONALLY GET IT TO TURN AIRBAG ON BY SHUTTING CAR OFF AND RESTARTING, SOMETIMES IT TAKES 3 CYCLES OF OFF/ON. MOST TIMES IT STILL WON'T RESET AND MY PASSENGER HAS TO MOVE TO A REAR SEAT. THIS HAPPENS EVEN WITH A 200 LB. MAN SEATED THERE. THIS IS MY 4TH INFINITI AND THEY'VE ALL HAD THIS ISSUE. INFINITI SHOULD BE HELD ACCOUNTABLE AND MAKE NEEDED REPAIRS TO THE AIRBAG SENSOR
STEERING,ENGINE PROBLEM
- Date Of Incident: 2018-06-01
- VIN: JN21BY1AR3C
- Components: STEERING,ENGINE
- Summary: I PURCHASED MY CAR USED WITH APROX 45,000. MILES ON THE ODOMETER, I TEST DROVE IT & IT RAN & HANDLED PERFECT. AS SOON AS I TOOK THE CAR HOME I BROUGHT IT TO MY MECHANIC TO CHECK IT OUT, I GOT THE OIL & FILTERS CHANGED & CAR INSPECTION, ALL WAS GOOD. I OWNED THE CAR FOR 3 YEARS & MAINTAINED IT REGULARLY. ONE MORNING I STARTED IT UP & IT STARTED POPPING & JUMPING (THE DAY BEFORE IT HAD RUN PERFECTLY) & MY CHECK ENGINE LIGHT WAS FLASHING. AT THIS TIME THERE WAS APPROX 65,000. MILES ON THE ODOMETER, THERE WAS LESS THAN 1000 MILES SINCE MY LAST OIL CHANGE. I TOOK IT TO MY MECHANIC & THEY TOLD ME THERE WAS NO OIL IN IT..THE OIL WAS COMPLETELY GONE. THERE WAS NO OIL SPOTS IN MY DRIVEWAY AT ALL WE COULDN'T UNDERSTAND WHERE THE OIL COULD HAVE GONE IN LESS THAN 1000 MILES SINCE MY LAST OIL CHANGE. THE MECHANICS FILLED IT WITH OIL, I DROVE IT ONLY LOCALLY A FEW WEEKS & WHEN I CHECKED IT AGAIN THE OIL WAS GONE..WITH NO OIL STAINS IN MY DRIVEWAY. I CALLED INFINITY, THEY TOWED IT TO INFINITY DEALERSHIP IN NJ, THE DEALERSHIP TOLD ME IT WAS DUE TO NEGLECTING TO HAVE THE OIL CHANGED & I NEEDED A NEW MOTOR WHICH COST APPROX $12,000. I TOLD THEM I HAVE RECEIPTS OF THE OIL CHANGES & THEY SAID THEN IT WAS NEGLECTED PRIOR TO MY OWNING IT WHICH I CANNOT UNDERSTAND HOW THAT COULD BE AFTER OWNING THE CAR FOR OVER 3 YEARS WITHOUT A PROBLEM, THEY THEN ACCUSED ME OF NEGLECTING THE CAR BECAUSE I DIDN'T BRING IT TO THEM FOR MAINTENANCE. NO ONE I SPOKE TO CAN UNDERSTAND HOW IT COULD RUN COMPLETELY OUT OF OIL IN LESS THAN 1000 MILES & IT DIDN'T START RUNNING BAD GRADUALLY IT LITERALLY HAPPENED OVERNIGHT. ONE MECHANICS I SPOKE TO SAID IT MAY BE A DEFECT TO LOOK UP RECALLS, I SAW A SIMILAR ISSUE ON SOME MODEL INFINITIES BUT MY CAR WAS NOT INCLUDED IN THE RECALL. I NOW HAVE LESS THAN 69,000. MILES ON AN INFINITY WHICH NEEDS A NEW MOTOR THAT COSTS MORE THAN THE CAR VALUE.
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE PROBLEM
- Date Of Incident: 2018-10-28
- VIN: JN1BY1AR1CM
- Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
- Summary: 2 DAYS AGO I WAS LEAVING THE MARKET & MY CAR WON'T START EVERY LIGHT FROM ENGINE , BRAKES, ELECTRICAL COME ON. I WAITED 15 MINUTES @ IT STARTED. THIS HAS HAPPENED AT LEAST 7 TIMES. I HAVE MAY SERVICED ON A REGULAR BASIS. I'VE MENTIONED IT TO MY DEALER, I THOUGHT IT COULD BE MY BATTERY, IT WAS NOT. THE SAID THEY DON'T KNOW WHAT IS GOING ON. I'VE HAD TO CALL FAMILY TO COME & GET SEVERAL TIMES. THE CAR WAS STATIONARY EACH TIME.
STEERING PROBLEM
- Date Of Incident: 2018-03-07
- VIN: JN1BY1AP0CM
- Components: STEERING
- Summary: I'D LIKE TO REPORT A PROBLEM THAT HAS OCCURRED WITH MY 2012 INFINITI M37 WHICH SEEMS TO BE PRETTY FATAL. THE PLASTIC COVER THAT COVERS THE STEERING WHEEL'S ROD CRACKS OPEN WHEN THE STEERING WHEEL IS TILTED TO A LOWER POSITION. ONCE THE COVER IS CRACKED, STEERING WHEEL RUBS ON TO THE PLASTIC BEHIND IT AND MAKES THE STEERING WHEEL NEARLY IMPOSSIBLE TO STEER. IF SOMEONE FACED THIS ISSUE BY CHANGING THEIR STEERING WHEEL POSITION WHILE DRIVING, IT WILL SURELY LEAD TO A FATAL ACCIDENT. THIS ISSUE SEEMS TO HAPPEN TO OTHER VEHICLES AS WELL ACCORDING TO THE FORUM LINK ATTACHED: HTTP://FORUMS.NICOCLUB.COM/STEERING-WHEEL-RUBBING-PLASTIC-HOUSING-T609452.HTML I HAVE TRIED TO CONTACT INFINITI REGARDING THIS ISSUE AND THE ANSWER I RECEIVED WAS THAT THERE'S NOTHING THEY COULD DO SINCE I AM OUT OF WARRANTY. HOWEVER, THAT PART OF THE VEHICLE IS BARELY USED NOR TOUCHED WHICH MAKES THIS A MANUFACTURING DEFECT BUT NO ONE WANTS TO BE RESPONSIBLE FOR THIS. SINCE THIS IS A SAFETY RELATED ISSUE I'D LIKE TO ASK NHTSA TO GET INVOLVED AND HELP US OUT ON THIS MATTER. THANK YOU VERY MUCH AND I WILL AWAIT FOR YOUR RESPONSE.
POWER TRAIN PROBLEM
- Date Of Incident: 2014-05-01
- VIN: JN1BY1ARXCM
- Components: POWER TRAIN
- Summary: TOTAL LACK OF ACCELERATION WHEN PASSING. THERE IS A 2-3 SECOND DELAY PRIOR TO THE DOWNSHIFT AND I'M NEVER SURE WHEN THE ACCELERATION WILL TAKE PLACE. THIS PROBLEM OCCURS FROM 50MPH AND UP. I HAVE HAD THIS PROBLEM SINCE I PURCHASED THE CAR AND IT HAS NOT CHANGED OVER TIME. INFINITY REPROGRAMMED THE ECM AND NO IMPROVEMENT WAS NOTED. I GAVE UP ON THEIR SERVICE SUPPORT. THANKS
STEERING PROBLEM
- Date Of Incident: 2017-09-18
- VIN: JN1BY1APXCM
- Components: STEERING
- Summary: WHEN ENTERING & EXITING THE CAR THE STEERING WHEEL WILL ADJUST. WE STARTED NOTICING A NOISE AND THEN IT MADE A LOUD POP. I NOTICED THAT THE PLASTIC HOUSING AROUND THE COLUMN WAS IN A BIND. I MOVED THE STEERING WHEEL UP TO BE ABLE TO STEER. THIS IS RIDICULOUS ON THIS TYPE OF CAR. I'VE READ MANY COMPLAINTS WITH THE SAME PROBLEM AND NOT THERE IS NO RECALL??? IS THERE A RECALL OR NOT? CAN THIS BE FIXED REASONABLY?
STEERING PROBLEM
- Date Of Incident: 2017-03-16
- VIN: JN1BY1AP5CM
- Components: STEERING
- Summary: PLASTIC SURROUNDING STREAMING COLUMN SEPARATED. STEARING WILL NOT TURN ALL THE WAY AND THE PLASTIC IS RUBBING AGAINST EACH OTHER MAKING A NOISE WHILE TRYING TO TURN OR ANY STEARING.
STEERING PROBLEM
- Date Of Incident: 2016-10-24
- VIN: JN1BY1AP4CM
- Components: STEERING
- Summary: FAILURE OF THE TELESCOPIC STEERING COLUMN. A BROKEN LIMITER CAUSED THE TILT MOTOR TO EXERT BEYOND IT'S THRESHOLD CAUSING FAILURE DURING ENTRY/EXIT AUTOMATIC OPERATION. STEERING WHEEL NOW RUBS ON PLASTIC TRIM PIECES. REGARDLESS OF WHAT INFINITI CLAIMS, THERE HAVE BEEN MANY OTHERS WITH SAME ISSUE: HTTP://FORUMS.NICOCLUB.COM/STEERING-WHEEL-WON-T-TURN-UNLESS-COLUMN-TILTED-UP-T611149.HTML HTTP://FORUMS.NICOCLUB.COM/STEERING-WHEEL-RUBBING-PLASTIC-HOUSING-T609452.HTML HTTP://FORUMS.NICOCLUB.COM/STEERING-COLUMN-SHROUD-POPPING-UP-T610716.HTML HTTP://FORUMS.NICOCLUB.COM/STEERING-WHEEL-SOUNDS-LIKE-A-MICE-WHEEL-T610742.HTML HTTP://FORUMS.NICOCLUB.COM/STEERING-WHEEL-POWER-TILT-MALFUNCTION-11-M37X-T600860.HTML
STRUCTURE PROBLEM
- Date Of Incident: 2016-10-06
- VIN: JN1BY1AP3CM
- Components: STRUCTURE
- Summary: DOOR LOCK ACTUATORS KEEP FAILING. THE DOOR LOCK ACTUATORS ON ALL FOUR DOORS HAVE FAILED AND HAVE BEEN REPLACED. WHEN THEY FAIL, IT IS IMPOSSIBLE TO LOCK OR UNLOCK THE DOOR. VEHICLE HAS LESS THAN 75,000 MILES.
STEERING PROBLEM
- Date Of Incident: 2016-08-26
- VIN: JN1BY1AR5CM
- Components: STEERING
- Summary: 2012 M37 49,700 MILES. WHEN STEERING WHEEL IS IN THE POSITION SELECTED FOR DRIVING, THE WHEEL LOCKED UP.UNABLE TO TURN LEFT OR RIGHT. DEALER SAID UPPER STEERING SHAFT FAILED.
STEERING PROBLEM
- Date Of Incident: 2016-08-05
- Components: STEERING
- Summary: TL* THE CONTACT OWNS A 2012 INFINITI M37. WHILE DRIVING AT ANY SPEED, WHEN THE STEERING WHEEL WAS TILTED DOWNWARD, IT WAS UNABLE TO BE TURNED LEFT OR RIGHT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 72,541.
STEERING PROBLEM
- Date Of Incident: 2016-05-06
- Components: STEERING
- Summary: OPENED CAR WITH TOUCH KEY AND TELESCOPIC STEERING WHEEL MADE LOUD POPPING SOUND. STEERING WHEEL DID NOT GO TO SET POSITION AND WAS VERY DIFFICULT TO STEER AFTERWARDS. THE VEHICLE WAS NOT MOVING THANKFULLY AS IT WAS VERY DIFFICULT TO STEER AFTER THE POPPING SOUND. THE STEERING WHEEL HAD TO BE KEPT IN AN UPWARD POSITION TO STEER AT ALL WITH DIFFICULTY.
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE PROBLEM
- Date Of Incident: 2015-12-21
- VIN: JN1BY1AR0CM
- Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
- Summary: VEHICLE WON'T START REPLACED BATTERY 2 WITHIN 4 MONTHS INFINITY DEALERSHIP CAN'T FIND OUT WHAT THE PROBLEM IS BUT CAR WON'T START . CAN CHARGE BATTERY DRIVE SMALL DISTANCE AND CAR WILL NOT START HAD TWO PLACES CHECK ALTERNATOR AND STARTER STATED NO PROBLEM BUT UNABLE TO FIND THE DRAIN
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2015-01-28
- Fire: 1
- VIN: JN1BY1AP9CM
- Components: FUEL/PROPULSION SYSTEM
- Summary: TL* THE CONTACT OWNS A 2012 INFINITI M37. WHILE DRIVING APPROXIMATELY 55 MPH, BLACK SMOKE EMITTED FROM THE HOOD OF THE VEHICLE. THE CONTACT PULLED TO THE SIDE OF THE ROAD AND A BALL OF FLAMES IMMEDIATELY SHOT OUT FROM UNDERNEATH THE FRONT END OF THE VEHICLE. THE CONTACT DIALED 911. THE FIRE DEPARTMENT ARRIVED APPROXIMATELY 20 TO 30 MINUTES LATER AND EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. BOTH A FIRE AND A POLICE REPORT WERE FILED. THERE WERE NO INJURIES. THE REMNANTS OF THE VEHICLE WERE TOWED AWAY BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
STEERING PROBLEM
- Date Of Incident: 2015-04-08
- VIN: JN1BY1AP8CM
- Components: STEERING
- Summary: TL* THE CONTACT OWNS A 2012 INFINITI M37. WHILE TURNING THE STEERING WHEEL TO THE LEFT AND RIGHT, THE STEERING WHEEL BECAME LOSE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.
Additional sources
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