2018 Ford Flex problems
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Common 2018 Ford Flex problems
The Ford Flex, a crossover utility vehicle produced by Ford, has been known to have several common problems based on complaints from owners. Here are some of the most frequently reported issues:
- Electrical System Issues: Many Ford Flex owners have reported various electrical problems, including complete shutdowns and speed loss while driving. These issues have been attributed to a faulty relay system, which can be resolved by replacing the system. Ford has not provided a fixed solution to this problem, but mechanics have found that replacing the relay system helps.
- Airbag Deployment Failure: Between the model years 2009 and 2011, some Ford Flex vehicles experienced airbag deployment failure. The airbags would not inflate after being deployed, leading to a recall to replace the airbags with new ones. This issue was caused by Takata airbags, which were known for their dip in quality during that period.
- Fuel Delivery Module Cracks: Some Ford Flex owners have reported fuel leaks due to cracks in the fuel delivery module. This issue was most prevalent in the 2013 model year, where the seeping oil could lead to a fire hazard due to its contact with an electrical circuit. Ford worked with its dealers to resolve this issue.
- Transmission Issues: The Ford Flex has encountered transmission issues throughout its production years, with some owners reporting jerky shifts or abrupt downshifts. In more severe cases, the transmission has been known to fail altogether. Early signs of transmission problems include unusual noises when shifting or an illuminated check engine light. A software update for the transmission control module often provides a fix, but in persistent cases, a full transmission replacement may be necessary.
- Brake Issues: Some Ford Flex owners have reported issues with the brakes, including premature wear of brake pads and brake rotors, as well as a spongy brake pedal feel. Regular brake inspections and staying on top of maintenance can prevent these problems. When purchasing a used Ford Flex, it is essential to review its maintenance records, focusing on brake replacements and repairs.
While these issues are common, it is important to note that the Ford Flex has received middle to high reliability scores on major review sites, with RepairPal giving it a decent 3.5 out of 5.0 rating, ranking it 7th out of 8 in its class. With proper maintenance, Ford Flex owners can easily put 200,000 miles on their vehicles.
What are the most common problems with the Ford Flex?
Some of the most common Ford Flex problems include alternator, fuel pump control module, and electronic power-steering assist issues.
Do Ford Flex have transmission problems?
Common Ford Flex Transmission Problems
There are a number of design flaws in this transmission, and any one of them could be causing these symptoms. Another common problem is overheating. This happens when the moving parts inside the transmission are creating more friction heat than the ATF can remove.
Is a Ford Flex a reliable car?
According to fordproblems.com, the Flex scores 24th out of 44 other Ford issues. It's right in the middle of the pack. Although the Ford Flex doesn't have incredible reliability, it's not the worst.
How many miles will a Ford Flex last?
You can expect a typical Ford Flex to last around 200,000 miles, typical for a car from Ford. Items like your driving habits, maintenance tactics, fluid changes, and other actions will help you make all the right decisions to increase the lifespan of your Ford Flex.
How long will a Ford Flex engine last?
Typically, you can expect a Ford Flex to last around 200,000 miles with excellent care, according to carparts.com.
Is a Ford Flex a reliable car?
According to fordproblems.com, the Flex scores 24th out of 44 other Ford issues. It's right in the middle of the pack. Although the Ford Flex doesn't have incredible reliability, it's not the worst.
What is the most common problem with the Ford Flex?
Some of the most common Ford Flex problems include alternator, fuel pump control module, and electronic power-steering assist issues.
Do Ford Flex have transmission problems?
Common Ford Flex Transmission Problems
There are a number of design flaws in this transmission, and any one of them could be causing these symptoms. Another common problem is overheating. This happens when the moving parts inside the transmission are creating more friction heat than the ATF can remove.
2018 Ford Flex car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Ford Flex problems, we found that the most common problems with these 2023 model year vehicles are:
- Suspension problems
- Structure problems
- Steering problems
- Air bags problems
- Electrical system problems
The graph below shows statistics for all 2018 Ford Flex vehicle components and the number of complaints received.
2018 Ford Flex complaints
The NHTSA has received 22 complaints about various vehicle components related to the 2018 Ford Flex.
STEERING PROBLEM
- Date Of Incident: 2024-03-20
- VIN: 2FMGK5C89JB
- Components: STEERING
- Summary: The contact owns a 2018 Ford Flex. The contact stated that while her husband was driving at 75 MPH, the vehicle lost power steering functionality. The contact was unsure whether a warning light was illuminated. The driver pulled to the side of the road. The vehicle was towed to an unknown dealer, where it was diagnosed that the steering gear had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 75,186.
SUSPENSION PROBLEM
- Date Of Incident: 2024-01-26
- VIN: 2FMGK5C88JB
- Components: SUSPENSION
- Summary: The contact owns a 2018 Ford Flex. The contact stated while driving 30 MPH, the contact lost control of the vehicle with an unknown yellow warning light on the instrument panel. The contact's partner was called to the scene and upon inspection of the vehicle, both rear wheels were misaligned. Due to the failure, the vehicle was towed to a dealer where it was diagnosed with a fractured toe link. Upon investigation, the contact discovered NHTSA Campaign Number: 20V072000 (Suspension) which was linked to the failure. The dealer and the manufacturer were notified of the recall. The contact was informed that the VIN was not included in the recall and a case was filed with the manufacturer. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 83,000.
AIR BAGS PROBLEM
- Date Of Incident: 2023-01-14
- Crash: 1
- VIN: 2FMGK5B84JB
- Components: AIR BAGS
- Summary: I was waiting for my stop light to turn green at 39th street and southwest traffic-way, when my light turned green I started pulling through the intersection. I noticed a car coming towards me on southwest traffic-way at a high rate of speed. I hit the breaks thinking that this person is not going to stop. The vehicle proceeded to run the red light and hit the front passenger side of my vehicle at a high rate of speed and sent my 2018 Ford Flex spinning through the intersection. Not a single airbag went off in my vehicle, that is terrifying to me being a father of 3 young children I am blessed that they were not in the vehicle when the accident happened. The police showed up on the scene within minutes of the accident, the other driver took off running on foot. The police seemed confused as to why my airbags didn’t deploy, as well as the tow truck driver that hauled my vehicle away. The main component that I am reporting is that the airbags did not work or deploy, as a standard safety measure in vehicles I believe that is a big safety problem. The vehicle has been marked as a total loss by insurance.
SUSPENSION PROBLEM
- Date Of Incident: 2022-11-18
- Crash: 1
- VIN: 2fmhk6d88jb
- Components: SUSPENSION
- Summary: The cars rear toe link broke while driving. It cause the vehicle to go out of control and wreck I to the guard rail. Another motorist hit the car as it was wrecking. The local Ford dealership confirmed that the rear toe link failed and replaced them with redesigned ones that are safer. I had to pay for this repair, the tow charges and my insurance is fixing the other car that hit me.
SUSPENSION PROBLEM
- Date Of Incident: 2022-09-17
- VIN: 2FMGK5B82JB
- Components: SUSPENSION
- Summary: The contact owns a 2018 Ford Flex. The contact stated while driving approximately 60 MPH, the suspension suddenly failed causing the rear end of the vehicle to become unstable and the vehicle fishtailed. The driver was able to drive to the side of the roadway and stopped the vehicle. The vehicle was towed to the residence and upon inspection it was discovered that the rear passenger’s side toe link had fractured. The local dealer was contacted and confirmed that the vehicle was not included in NHTSA Campaign Number: 20V072000 (Suspension). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 57,000.
SUSPENSION PROBLEM
- Date Of Incident: 2022-05-28
- VIN: 2FMHK6C89JB
- Components: SUSPENSION
- Summary: The contact's wife owns a 2018 Ford Flex. The contact stated that while driving at an undisclosed speed, the front driver's and passenger's side wheels went left while turning left; however, the rear driver's and passenger's side wheels were going in the opposite direction. The vehicle was taken to the dealer; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The contact related the failure to NHTSA Campaign Number: 20V072000 (Suspension) however, the VIN was not included in the recall. The failure mileage was approximately 70,000.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2020-09-14
- VIN: 2fmgk5b85jb
- Components: ELECTRICAL SYSTEM
- Summary: Hands-free connection to phone-Bluetooth. This happened a year ago. I believe around Sept 14th 2020. 6 days after warranty expiration the Sync3 hands-free system died on my Flex. I only had 32000 miles at that time. It was touted as a great safety feature when I purchased the car brand new. I live in Branson Mo where every road is curvy and drops off into ravines. The system is totally inoperable. Called Ford 800 number, they checked and told me they would not do anything with it. Talked to the local dealer and they said they only get so much goodwill money from Ford each year and since I didn't buy it from them they were not going to do anything. I used to live 8 hours north. Say it needs an APIM module. Well a couple months after that went out my backup camera fails to work about 20 percent of the time. DIstorted wavy screen, can't see anything. 2 safety features that are a joke when they don't work. Ford has multiple recalls on different years for the same systems. I am available to contact and inspect the car at any time.
SUSPENSION PROBLEM
- Date Of Incident: 2021-10-08
- VIN: 2FMHK6C85JB
- Components: SUSPENSION
- Summary: TOE LINK SNAPPED. Driver rear.. Then passenger rear a few weeks later. The driver almost lost control of vehicle.
SUSPENSION PROBLEM
- Date Of Incident: 2021-07-28
- VIN: 2FMGK5C85JB
- Components: SUSPENSION
- Summary: On 7-28-21, the Right Rear Toe Link Broke while I was driving, the wheel was sticking out and could not be driven. I have the old broken part and loose part. On 7-30-21, I had the broken part on right rear replaced and the Left rear part was loose and replaced also. As far as safety goes, it had to be towed to shop to get off the road, and could not drive. On 6-17-21, I took my car to Tom Holzer Ford in Farmington Hills, MI, to be inspected, because I was hearing a clunking noise on the right back side of the vehicle. After the serviceman at Tom Holzer test drove the car, They informed me the steering and suspension were okay. I have the paperwork stating it was okay. I have been leasing this car for 3 years and was now going to buy the car after my lease was done. I took it in to make sure, if there was a problem, it would be taken care of under 3 year warranty. I purchased the Flex on 7-19-21. And On 7-28-21, the Toe Link broke. I was not told that I should have taken it to a Ford Dealer, if something broke. But I did ask my Salesman, at the time I bought the car, if they would take care of the problem, if something broke in the near future. He said to contact him, and he would see what would they could do. I had to pay $95.00, to tow it 5 miles, to White Lake Auto Repair, which is 1 mile from my house. The total of the repair was $485.00, completed on 7-30-21. The service manager, at Tom Holzer, said Ford will not reimburse me. He said I should have brought the car to their dealership. My Husband worked for Ford for 42 years. We have been a loyal Ford family all these years, and have never had a problem like this. Being that I had the car checked out before the 3 year warranty, and the service department said it was okay, I feel I should be reimbursed for the repair, whether I took it to them, or to a Repair shop near my home, which we totally trust. Also, there were no warning lights or messages that came on in the car.
STEERING PROBLEM
- Date Of Incident: 2020-10-16
- VIN: 2FMHK6D88JB
- Components: STEERING
- Summary: WHILE DRIVING THE VEHICLE (IT WAS IN MOTION), ON HWY 290 (NEAR MANOR, TX), THE STEERING ON OUR 2018 FORD FLEX SEIZED UP AND THE CAR WAS IMPOSSIBLE TO TURN. DUE TO COMPLETE LACK OF STEERING, THE CAR WAS AN IMMEDIATE DANGER TO DRIVE AND IT WAS EXTREMELY DIFFICULT TO GET SAFELY OFF THE ROAD, BUT MY HUSBAND WAS ABLE TO DO SO. HE WAS LUCKY TO AVOID A MAJOR COLLISION. THE NEXT DAY WE CALLED FOR THE CAR TO BE TOWED TO THE DEALER. THE TOW TRUCK DRIVER WAS ABLE TO START THE CAR WITHOUT ANY ISSUE. WITH EXTREME MANUAL FORCE APPLIED, THE TOW TRUCK DRIVER WAS BARELY ABLE TO TURN THE CAR ENOUGH IN ORDER TO GET IT ONTO THE TOW TRUCK. ONCE THE CAR WAS RECEIVED BY THE DEALER, THE SERVICE ASSOCIATE CONFIRMED THIS 'STEERING FAILURE' WAS A PROBLEM THEY HAD SEEN COME UP A FEW TIMES IN THE PRIOR WEEKS WITH OTHER FORD MAKES AND MODELS. THEY SAID IT WAS A COSTLY REPAIR AND I SHOULD BE LUCKY BECAUSE WE BOUGHT THE EXTENDED FORD WARRANTY PROGRAM AND THEY WOULD CALL ME LATER TO CONFIRM AFTER A DIAGNOSTIC WAS COMPLETED. LATER THAT DAY THEY CALLED ME AND SAID THEIR DIAGNOSTICS CONFIRMED THE STEERING FAILURE, THAT IT WAS COVERED BY WARRANTY AND MAY TAKE A FEW DAYS AS A MAJOR REPAIR FOR THE STEERING SYSTEM. 3 DAYS LATER, THEY DENIED ANY STEERING FAILURE, AND CLAIMED IT WAS A FAILED BATTERY INSTEAD. DESPITE OUR COMPLAINT, THEY CHARGED US $500 FOR A NEW ONE. AS A RESULT OF THIS SITUATION, WE SOLD THE CAR (AS A DEATH TRAP), CANCELLED OUR FORD EXTENDED WARRANTY AND SOLD ALL OF OUR FORD STOCK. I HOPE SOMETHING IS DONE ABOUT THIS BEFORE THEIR STEERING FAILURES KILL INNOCENT PEOPLE. IF I SEE A FORD ON THE ROAD, I WILL BE GIVING THEM A WIDE BERTH.
STRUCTURE PROBLEM
- Date Of Incident: 2020-10-29
- VIN: 2FMHK6C86JB
- Components: STRUCTURE
- Summary: FLEX IS A SUPER LONG VEHICLE WITH LARGE REAR LATCH DOOR THAT ACCESSES BACK HALF OF CAR. TODAY, TAKING DOG TO VET, PUT HIM IN CRATE IN BACK, BEHIND ANOTHER CRATE, THROUGH REAR DOOR. HOWEVER, BATTERY WAS DEAD. NOW NEEDED TO GET DOG OUT TO GO IN ANOTHER VEHICLE -- BUT REAR DOOR LOCKED AND THERE WAS/IS NO WAY TO OPEN THE BACK UP TO GET HIM OUT WITH DEAD BATTERY. ONLY WITH ELECTRICITY. SO I HAD TO TAKE OUT BOTH CRATES AND GET HIM OUT THROUGH THE FRONT -- LONG PROCESS. IF THERE HAD BEEN EMERGENCY, HE'D BE DEAD. DANGER -- NO MECHANICAL WAY TO OPEN BACK ACCESS DOOR OF VEHICLE! NOT EVEN EMERGENCY LEVER OR KEY. I CHECKED WITH FORD.
POWER TRAIN,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2020-10-23
- VIN: 2FMHK6DT4JB
- Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
- Summary: VEHICLE IS NOT GETTING RECOMMENDED MILEAGE AND IS HARD SHIFTING
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC) PROBLEM
- Date Of Incident: 2020-08-13
- VIN: 2FMGK5B80JB
- Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
- Summary: THE AIR CONDITIONER WILL TURN OFF BY ITSELF OR BLOW HOT AIR OUT OF NO WHERE. SOMETIMES IT WILL BLOW HOT AIR IN THE FRONT AND COLD IN THE REAR AND VICE VERSA. THE RADIO INTERMITTENTLY SHUTS OFF AS WELL. THERE ARE TIMES WHERE MY KEY FAB WILL NOT LOCK OR UNLOCK MY CAR. THE A/C PROBLEM.HAPPENS WHEN THE CAR IS IN MOTION. THE RADIO WILL HAPPEN WHEN IN MOTION OR AT A STAND STILL. THE KEY FAB IS WHEN THE CAR IS STATIONARY.
STRUCTURE PROBLEM
- Date Of Incident: 2020-03-17
- VIN: 2FMHK6D86JB
- Components: STRUCTURE
- Summary: DOOR LATCH WILL NOT LATCH. DOOR WILL NOT CLOSE OR LOCK. THIS HAPPENS WHEN SHUTTING DOOR SO DOOR DOES NOT STAY CLOSED.
WHEELS PROBLEM
- Date Of Incident: 2019-10-25
- VIN: 2FMGK5D86JB
- Components: WHEELS
- Summary: MY FORD FLEX IS EQUIPPED WITH HANKOOK OPTIMO H426 TIRES. AT APPROXIMATELY 9,500 MILES THE VEHICLE BEGAN TO VIBRATE. I'VE TAKEN IT TO THE SHOP 5 TIMES AND EVERYTHING EXCEPT THE TIRES HAS BEEN RULED OUT. AFTER VISITING A WEB SITE I FOUND LITERALLY HUNDREDS OF COMPLAINTS ABOUT THESE TIRES CAUSING EVERYTHING FROM VIBRATION TO BLOWOUTS. I AM CURRENTLY DRIVING A RENTAL WHILE MY CAR IS IN THE SHOP THAT HAS THE SAME TIRES. IT HAS THE SAME VIBRATION. THE EVENT GENERALLY BEGINS AT ABOUT 60 TO 65 MPH HOWEVER THE VIBRATION HAS BEEN NOTICED AS LOW AS 40 MPH. WHEN IT STARTS AT A LOW SPEED IT TURNS INTO A VIOLENT SHAKING THAT SCARES THE HECK OUT OF ME ENOUGH THAT I PULL OFF THE ROAD AND WAIT UNTILL MY NERVES SETTLE TO CONTINUE DRIVING. TODAY IS FEBRUARY 14 2020. THE VIBRATION HAS BEEN OCCURING SINCE ABOUT OCTOBER 25 2019.
AIR BAGS PROBLEM
- Date Of Incident: 2019-12-17
- Crash: 1
- VIN: 2FMHK6C86JB
- Components: AIR BAGS
- Summary: TL* THE CONTACT OWNS A 2018 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE REAR-ENDED THE VEHICLE IN FRONT. THE AIR BAGS DID NOT DEPLOY. ADDITIONALLY, THE CONTACT HAD A FRONT SEAT PASSENGER AND A REAR PASSENGER. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES REPORTED ON THE SCENE AND THE SPOUSE DROVE THE CONTACT AND THE FRONT PASSENGER TO THE HOSPITAL AFTERWARDS FOR A CHECK UP. THE VEHICLE WAS DAMAGED BUT WAS NOT TOTALED. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE CONTACT CALLED THE POWER GM DEALER, (330-303-4094, LOCATED AT 15482 OHIO 170, CALCUTTA, OH 43920) AND WAS REFERRED TO THE DONNELL FORD DEALER LOCATED IN BOARDMAN, OH (330-726-8181). THE DEALER WAS CALLED BUT THERE WAS NO RESPONSE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
WHEELS PROBLEM
- Date Of Incident: 2019-12-17
- VIN: 2FMGK5C85JB
- Components: WHEELS
- Summary: HANKOOK OPTIMO TIRES CHUNKING AT 24100 MILES SEVERE ENOUGH TO BE UNSAFE TO DRIVE.. NOTICED AT AROUND 12000. NORMAL STREET AND HIGHWAY DRIVING.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2019-06-14
- VIN: 2FMGKB583JB
- Components: UNKNOWN OR OTHER
- Summary: STEERING ASSIST FAILURE. BOUGHT THE CAR NEW IN NOV. 2018 IT HAD ABOUT 60MILES ON IT AND WAS THE LAST FLEX ON THE LOT. EVER SINCE I GOT IT OCCASIONALLY WHEN I GO TO START IT IT SAYS STEERING ASSIST FAILURE AND WILL NOT START BUT AFTER A FEW TRIES WILL START UP FINE. I TRIED TAKING IT TO THE DEALER A FEW MONTHS AGO AND THEY SAID THEY COULD NOT REPLICATE THE ISSUE AND COULD NOT FIND ANYTHING WRONG. YESTERDAY IT DID THE SAME THING LEAVING THE HOUSE BUT STARTED UP AND I LEFT TO THE STORE. WHEN LEAVING THE STORE TO HEAD HOME THE CAR IT WOULD NOT START AND GAVE ME EVERY FAIL CODE POSSIBLE . THE CAR SPECIFICALLY SAID SERVICE NOW SYSTEM FAILURE. THIS CAR HAS 1200 MILES ON IT AND IT IS QUITE IRRITATING TO HAVE TO HAVE IT TOWED BECAUSE OF ISSUES THAT I SHOULD NOT BE HAVING ON A NEW CAR. HOPEFULLY THIS TIME FORD CAN FIND THE PROBLEM AND CORRECT IT OTHERWISE I WILL BE LOOKING INTO THE LEMON LAW HERE IN TEXAS.
STRUCTURE PROBLEM
- Date Of Incident: 2017-11-27
- VIN: 2FMGK5B81JB
- Components: STRUCTURE
- Summary: WHEN THE VEHICLES FRONT LEFT AND RIGHT TIRES ARE RETRACTED INTO THE WHEEL WELL, FOR EXAMPLE WHEN GOING OVER A SPEED BUMP OR CURB TOO FAST, THERE IS A SHARP PIECE OF METAL THAT STICKS OUT OF THE BODY WHERE THE PLASTIC COWLING AND THE FENDER MEET. I'VE HAD TO REPLACE TWO TIRES SO FAR ON THE FRONT RIGHT WHEEL BECAUSE OF THIS METAL PIECE THAT STICKS OUT. IN BOTH INSTANCES THE VEHICLE WAS DOING ABOUT 5 MILES AN HOUR TURNING INTO A DRIVEWAY.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2018-08-04
- Number Of Injuries: 1
- VIN: 2FMGK5C80JB
- Components: UNKNOWN OR OTHER
- Summary: I HAVE A 2018 FORD FLEX WITH 900 MILES ON IT . I TOOK MY FIRST ROAD TRIP IN 8-4-2018 AND WHILE ACCELERATING HARD TO GET ONTO THE INTERSTATE I NOTICED EXHAUST FUMES WERE COMING INTO THE CABIN AT AN ALARMING RATE , I HAD TO SLOW DOWN AND ROLL THE WINDOWS DOWN IT GOT SO BAD,MY EYES WERE BURNING ,FELT SICK AND MY CHEST FELT FUNNY. I TRIED IT SEVERAL MORE TIME WITH THE SAME RESULTS. IT SEEMS LIKE IT HAPPENS WORSE WHEN I HAVE MAX AIR ON. NORMAL CITY DRIVING I DON'T NOTICE IT. I CAN'T TELL IF IT IS COMING THRU THE VENTS OR THE SEAL ON THE BACK DOOR.
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2018-07-12
- VIN: 2FMGK5D81EB
- Components: FUEL/PROPULSION SYSTEM
- Summary: ENGINE STOPPED WHILE DRIVING IN WALMART PARKING LOOT. WOULD NOT START. TOWED TO GARAGE WHO TRACED THE CAUSE TO. FUEL PUMP CONTROL MODULE. THERE IS AN EXISTING RECAL FOR THIS PROBLEM FROM 2013 TO 2014 FORD FLEX HOWEVER MY VIN SHOWS AS NOT COVERED. WHATEVER CRITERIA TO LIMIT RECALL APPEARS TO BE INVALID
POWER TRAIN PROBLEM
- Date Of Incident: 2018-04-30
- VIN: 2FMGK5C87JB
- Components: POWER TRAIN
- Summary: BRAND NEW CAR 30 DAYS OLD. CAME HOME AND PARKED IN OUR FLAT DRIVEWAY AND PUT SHIFTER IN PARK. TURNED ENGINE OFF AND OPENED CAR DOOR TO GET OUT AND CAR BEGAN TO ROLL BACKWARDS TOWARD THE STREET. HAD TO JUMP IN BEFORE I OR OTHER PEOPLE GOT RUN OVER. PUT FOOT ON BRAKE. SHIFTER CLEARLY IN PARK. CAR ENGINE CLEARLY OFF. TAKE FOOT OFF BRAKE AND CAR CONTINUE TO ROLL BACKWARDS. TRIED TO START CAR BUT CAR WOULD NOT LET ME. PUT EMERGENCY BRAKE ON AND TURNED CAR TO AUXILIARY POWER. DISPLAY SHOWS R (REVERSE) EVEN THOUGH SHIFTER IS IN PARK. SHIFTER CANNOT BE MOVED. HAD TO HAVE TOW TO DEALER. ADVISED CABLE SHIFTER BROKE (INVOICE ATTACHED). JUST ALERTING NHTSA SO THAT YOU ARE AWARE. VERY DANGEROUS WHEN OPERATOR PUTS CAR IN PARK, TURNS ENGINE OFF AND EXITS VEHICLE, AND CAR ROLLS BACKWARDS OUT OF CONTROL. SHOULD NOT HAPPEN ON ANY CAR LET ALONE A BRAND NEW ONE.
2018 Ford Flex recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 1 recalls for different components of the 2018 Ford Flex.
- Manufacturer: Ford Motor Company
- Components: SUSPENSION:REAR
- Summary: Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
- Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
- Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Negative 2018 Ford Flex car reviews
Positive 2018 Ford Flex car reviews
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I've owned several vehicles in the past, including Chrysler, Dodge, Jeep, and Honda. I've always dreamed of owning a Ford Flex because of its size. When I first learned to drive at 18, I took my driver's test in a 1975 Chevy Impala Wagon and passed with flying colours. I feel safe in larger vehicles, and my 2016 Ford Flex Limited has been a great ride so far with no issues. When I purchased the vehicle, it had close to 18,000 miles on it, so I checked the VIN# for any recalls. It had one for the throttle issue, but I was able to take it to a Ford dealership for repair under the 3-year/36,000-mile warranty, even though I bought it from a Chrysler dealership in the same city. The repair only took about 1.5 hours. The Ford dealership informed me that they are responsible for fixing any issues with used vehicles under warranty, regardless of where it was purchased. If you have an extended warranty, the dealership where you purchased it is responsible for repairs after the original warranty expires. I drove my Ford Flex to Virginia with my husband, two dogs, and luggage, and it performed perfectly after the throttle recall repair. I made sure all recalls were fixed before our trip.When you buy a vehicle, whether it's new or used, it's important to check the VIN# for recalls after you have bought it so that it doesn't have any problems in the long run. In my case, I bought a 2016 Ford Flex Limited in Magnetic color and I am still loving it. Days after I bought it, I went back to the dealership where I bought it and they assured me that Ford would take care of the recalls and issues within the first 3 years/36,000 miles original warranty. After that, since I bought the extended warranty from a Chrysler dealership, they would then take over with repairs and issues with the vehicle. To ensure my vehicle was sound and without issues during my long haul across the United States, I had the Ford dealership put
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This car is really spacious! It drives and rides like a car, not a truck, which is great because we don't need 8 inches of ground clearance like other SUV/crossovers. There is ample shoulder, hip, and leg room up front and in the 2nd row, and the visibility is fantastic. While the steering wheel controls aren't as intuitive as some other vehicles, having configurable screens is a nice touch in the gauge cluster. The touch screen is responsive and pretty easy to use. The only downside is that the transmission can feel a bit sluggish at times. You really have to dip into the throttle for it to kick down, and it will typically have to kick down 2 gears to find the powerband. The turbo engine would solve that problem, though.
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Looking for a comfortable and easy-to-use car that's perfect for the over 60 age group? Look no further! This car has been low maintenance so far and averages around 23mpg. Plus, it's great for reducing road noise and making entry and exit a breeze.
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I'm so glad to hear that you love your car! It's great that it has three rows to accommodate your elderly passengers and your furry friend. Thank you for sharing your positive experience with us.
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Roomy with a smooth ride.
Additional sources
More sources of information about 2018 Ford Flex problems:
Ford Flex Reliability and Common Problems - In The Garage with ...
Feb 1, 2024 ... Ford has issued a recall on certain 2018 Ford Flexes due to loose connections between the power supply, alternator, and regulator. If these ...
Might be buying a Flex. Common issues, things to look for. - Ford ...
Aug 26, 2016 ... 2020 Ford Explorer Limited -Star White/Sandstone 2018 Ford Expedition Max Limited -White Platinum/Med Stone 2013 Flex SEL - Sold Sept 2022 - ...
2018 Ford Flex Problems | Kelley Blue Book
How reliable is the 2018 Ford Flex? See the most common repairs performed and learn if your vehicle is at risk for major repairs in the next 12 months.
Issues with AWD Flex- ticking time bomb - Ford Flex Forum
Jan 18, 2012 ... Re: Issues with AWD Flex- ticking time bomb ... It is a known problem at Ford. Leaking seals at the output side of the PTU. Burning oil smells in ...
Other years of Ford Flex
Are you having problems with your 2018 Ford Flex?
Giles Rempel 2024-07-24
The drive train has proven to be reliable even at 60k miles. Although, there were some issues with the warranty when the trim flew off, Ford could have done better. The seats are extremely hard, making long drives nearly impossible. Additionally, the car rides rough and choppy, and the cargo capacity is limited due to the bulky plastic inside. The Sync on the Bluetooth requires frequent resetting. Despite these issues, I am confident that this car is a good choice for those who prioritize reliability over comfort.
Liam Gerlach 2024-06-19
This car has been a nightmare for me. The cruise control struggles to maintain speed on inclines, causing frequent downshifting and a jerky ride. The safety features are also a source of frustration, with the doors constantly locking and the seatbelt failing to retract properly. The push-button start feature is also problematic, with limited options and a tendency to shut off randomly. Additionally, the car has a high rate of tire wear and alignment issues. Despite these challenges, I have taken steps to address them and continue to drive confidently.I found a shop that did a realignment job and fixed the issue. Although the car has additional covers on the engine that need to be removed to access the oil filter and drain plug, I am able to manage it with my own car lift. The glovebox storage is limited, but I can keep the owner's manual in it. While I had some difficulties with this car, I am confident in my ability to maintain it and will continue to do so.
Mortimer Harvey 2024-04-01
I have looked at a number of these vehicles and noticed that the finish seems quite delicate. Unfortunately, every one I looked at had scratches, fading, nicks, and paint chips. It appears that the finish may not be the best.
Dillon Satterfield 2024-02-06
I have always been a loyal Ford customer, having owned an Expedition, two different F150s, an F250, and now the brand new 2016 Flex. However, my recent experience with the Flex has been disappointing. In the first 6,000 miles, I have experienced five breakdowns due to sudden loss of acceleration, which is a serious safety concern. Despite having a code indicating that the throttle body was the problem, the first dealer I visited was unable to replicate the issue during a test drive and therefore could not fix it. However, the dealer we purchased the car from was very helpful and ordered a new throttle body for us. Unfortunately, the issue persisted and the car broke down four more times. While I was initially frustrated with the nearest Ford dealer's inability to help me, I understand that they were unable to service the car since another dealer had already ordered parts. I am disappointed that the parts are back-ordered for weeks, but I am confident that Ford will resolve this issue and ensure that their customers are safe on the road.The suspension issue with my Flex has been looked at twice already, but unfortunately, it still persists. Despite the challenges, I remain confident that the issue will be resolved. While I have had some negative experiences with this car and the manufacturer's service, I have always had positive experiences with Ford in the past. I hope that they will continue to uphold their reputation for quality and customer service. However, if the issues with my Flex persist, I may have to consider other options in the future. Safety is a top priority for me and my family, and I trust that Ford will take all necessary steps to ensure the safety of their customers.