Ford Flex problems
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Ford Flex model years
Common Ford Flex problems
The Ford Flex, a popular full-size crossover car, has been manufactured from 2008 to 2019. While generally reliable, the Ford Flex has had its share of common problems. Electrical issues are one of the most prevalent problems, particularly in the 2013 and 2014 models. These issues can range from minor inconveniences, such as a door light staying on when the car is shut, to major problems like loss of power while driving or a car that won't start. Electrical problems can be unpredictable and costly to repair, making the 2013 and 2014 Ford Flex years to avoid if you want to minimize the risk of these issues.
Engine troubles are another common problem in the Ford Flex, particularly in the 2010 model. Engine failure, blown engines, and check engine lights are some of the issues that have been reported. These problems can be expensive to repair and can cause significant inconvenience for drivers. If you're looking for a used Ford Flex, it's best to avoid the 2010 model if you want to minimize the risk of engine troubles.
Interior and exterior accessory issues are also common in the Ford Flex. These issues can range from air conditioning and heater troubles to stuck seat latches. While not as serious as electrical or engine problems, they can still cause inconvenience for drivers and may require costly repairs.
In addition to these common problems, there have been specific recalls related to the Ford Flex. For example, certain 2018 Ford Flexes were recalled due to loose connections between the power supply, alternator, and regulator, which can increase the risk of fires. Ford dealers were instructed to inspect these parts and verify that they're connected, with any repairs done free of charge. Suspension problems have also prompted Ford to recall certain Ford Flexes from 2013 to 2018, with the rear toe links potentially fracturing due to excessive movement in the suspension and causing the vehicle to crash. The American carmaker has offered to replace both left and right toe links on affected vehicles for free.
To avoid unexpected maintenance and repair costs, it's essential to familiarize yourself with the most common problems of the Ford Flex before purchasing a used one. The 2010 model is considered the worst in the lineup due to its problems occurring at lower mileage. The 2013 and 2014 models are also worth avoiding due to their electrical issues, while the 2010 model should be avoided if you want to minimize the risk of engine troubles. By being aware of these common problems, you can make an informed decision and choose a Ford Flex model that is less prone to issues.
What problems does a Ford Flex have?
Some of the most common Ford Flex problems include alternator, fuel pump control module, and electronic power-steering assist issues.
Is the Ford Flex a reliable car?
The Ford Flex Reliability Rating is 3.5 out of 5.0, which ranks it 7th out of 8 for minivans. The average annual repair cost is $713 which means it has average ownership costs. The frequency and severity of repairs are both fairly average when compared with all other vehicles.
Do Ford Flex have transmission problems?
Common Ford Flex Transmission Problems
There are a number of design flaws in this transmission, and any one of them could be causing these symptoms. Another common problem is overheating. This happens when the moving parts inside the transmission are creating more friction heat than the ATF can remove.
What are the cons of a Ford Flex?
Here are three cons that stood out the most:
- Low-quality audio system.
- Boring base engine.
- Unimpressive interior.
Percentage distribution of complaints by Ford Flex years
We have researched Ford problems and analysed all the complaints filed against Ford Flex cars and compiled the top 5 most problematic Ford Flex model years:
Below you can see the percentage distribution of known problems by Ford Flex model years.
Distribution of the number of complaints by Ford Flex years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Ford Flex car problems categorized by type of issue
After analysing all complaints related to Ford Flex , it was concluded that the most common issues with these cars are:
- Electrical system problems
- Steering problems
- Engine problems
- Fuel/propulsion system problems
- Unknown or other problems
The graph below shows statistics for all Ford Flex vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Flex model years
A total of 56 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Flex model years
There were a total of 10 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Flex model years
There were a total of 53 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with deaths by Flex model years
There were a total of 1 complaints that resulted in a death. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 1473 complaints about various vehicle components related to the Ford Flex . Below are the 25 most recent complaints reported for Ford Flex vehicles.
Latest 25 complaints
Ford Flex 2019
- Date Of Incident: 2024-09-23
- Date Complaint: 2024-10-25
- VIN: 2FMGK5C81KB
- Components: BACK OVER PREVENTION
- Summary: The contact owns a 2019 Ford Flex. The contact stated that upon turning their vehicle on and putting the transmission into reverse, she noticed that the reverse backup cameras display was upside down. The contact stated that she relies on her backup cameras display in order to conduct her vehicle. The contact drove her vehicle to a local dealer however the vehicle was not diagnosed, The contact was however informed that her vehicles VIN was not included in a recall. The contact stated that she has set an appointment in order to have her vehicle diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 96,000.
Ford Flex 2014
- Date Of Incident: 2023-01-01
- Date Complaint: 2024-10-23
- VIN: 2FMGK5C84EB
- Components: UNKNOWN OR OTHER
- Summary: Backup camera is flipped upside down all the time or doesn't work at times.
Ford Flex 2013
- Date Of Incident: 2024-10-18
- Date Complaint: 2024-10-21
- VIN: 2FMHK6C86DB
- Components: STEERING
- Summary: The contact owns a 2013 Ford Flex. The contact stated that while driving at unknown speeds, after coming to a stop and then attempting to switch lanes, the vehicle lost power steering functionality. The contact was able to drive to the residence. The power steering assist message was displayed. After restarting the vehicle, the vehicle started operating as designed. The contact called an independent mechanic and was informed about NHTSA Campaign Number: 15V340000 (Steering). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 163,000.
Ford Flex 2019
- Date Of Incident: 2023-11-01
- Date Complaint: 2024-10-18
- VIN: 2FMGK5B80KB
- Components: BACK OVER PREVENTION
- Summary: The contact owns a 2019 Ford Flex. The contact stated that while reversing, the rearview camera image was either blank or upside down. The contact stated that the failure was initially intermittent but later became consistent. The vehicle was taken to an unknown dealer, where it was diagnosed, and an unknown repair was performed under the warranty. The vehicle was repaired. The contact related the failure to NHTSA Action Number: PE24030(Back Over Prevention). The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
Ford Flex 2019
- Date Of Incident: 2021-05-01
- Date Complaint: 2024-10-18
- VIN: 2FMHK6C85KB
- Components: UNKNOWN OR OTHER
- Summary: Rear park aid camera failure. The camera does not always display when reverse is selected. The camera only shows an upside down image when it displays. The camera displays severe vertical lines when dark, virtually making the display useless. This is a safety issue because I cannot see persons or objects behind me if the camera is inoperable. If the camera is operable, with the display upside down, it is disorienting to use as a means of protecting persons or objects behind me as well as protecting my vehicle from damage. I have not taken it to the dealer for this issue, as it began after the warranty period expired. The problem has not been inspected by a dealer, independent service center, the manufacturer, police or insurance representatives. The vehicle has not been recalled for this issue. I find this surprising, given the large number of Ford vehicles which have been recalled for rear camera problems. I also find this to be a somewhat common problem with the Ford Flex across multiple model years, based on viewing of various chat boards found on the internet.
Ford Flex 2019
- Date Of Incident: 2002-01-01
- Date Complaint: 2024-10-16
- VIN: 2FMHK6C87KB
- Components: ELECTRICAL SYSTEM,VISIBILITY/WIPER
- Summary: 2019 Ford Flex Back-up camera view is always upside and sometimes delayed or unavailable when the car is put into reverse. Software updates are current. The camera going out, delayed, and being upside down when backing up is definitely a safety issue. There are no longer wheel guidance lines available. The car is 5 years old and the camera worked for about the first two years. There were no warning signs for the problem. Thought a recall would be issued.
Ford Flex 2019
- Date Of Incident: 2024-02-01
- Date Complaint: 2024-10-15
- VIN: 2FMHK6C81KB
- Components: UNKNOWN OR OTHER
- Summary: The Back up camera failed several times. When vehicle is put into reverse the screen would be black and after some time a message indicating failure to connect to camera would appear.
Ford Flex 2015
- Date Of Incident: 2024-02-08
- Date Complaint: 2024-10-15
- VIN: 2FMHK6D8XFB
- Components: UNKNOWN OR OTHER
- Summary: Rearview camera issues- Camera does not come on 90% of the time. Will get an error that camera requires service. I brought this ford's attention when a similar recall went out on the Bronco, as I also own a Bronco. I was advise a there was no details available
Ford Flex 2019
- Date Of Incident: 2024-09-02
- Date Complaint: 2024-10-14
- VIN: 2FMHK6C85KB
- Components: BACK OVER PREVENTION
- Summary: Back up camera fails to operate
Ford Flex 2013
- Date Of Incident: 2024-10-11
- Date Complaint: 2024-10-12
- VIN: 2FMGK5B83DB
- Components: STEERING
- Summary: There is a power steering assist fault. Mine failed. This is a known issue That was recalled for the model year of my car, but my car apparently falls outside of the recall.
Ford Flex 2014
- Date Of Incident: 2024-06-10
- Date Complaint: 2024-10-10
- VIN: 2FMHK6C85EB
- Components: SUSPENSION,POWER TRAIN
- Summary: The contact owns a 2014 Ford Flex. The contact stated while driving at various speeds, the vehicle was fishtailing, causing the contact to lose control of the rear end of the vehicle. The contact stated that the failure was causing the tires and brakes to wear out prematurely, and had caused the tires to cave in. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 14V393000 (Power Train); however, the failure persisted. The failure mileage was approximately 113,000.
Ford Flex 2016
- Date Of Incident: 2024-09-01
- Date Complaint: 2024-10-03
- VIN: 2FMGK5B84GB
- Components: BACK OVER PREVENTION
- Summary: The contact owns a 2016 Ford Flex. The contact stated that the back-over prevention camera was inoperable. The message that the camera was unavailable was displayed on the screen. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 25,000.
Ford Flex 2013
- Date Of Incident: 2024-04-27
- Date Complaint: 2024-10-02
- VIN: 2FMHK6DT6DB
- Components: STEERING
- Summary: The contact owns a 2013 Ford Flex. The contact stated while driving at approximately 50 MPH, the vehicle became difficult to maneuver. The "Power Steering Assist Fault" message was displayed on the instrument panel. There was no warning light illuminated. The vehicle was towed to a dealer where it was diagnosed and determined that the power steering control module needed to be replaced. The contact researched and was made aware of NHTSA Campaign Number: 15V340000 (Steering); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 165,000.
Ford Flex 2014
- Date Of Incident: 2024-08-13
- Date Complaint: 2024-09-26
- VIN: 2FMHK6C84EB
- Components: POWER TRAIN
- Summary: The contact owns a 2014 Ford Flex. The contact stated while the vehicle was parked next to the trash can, the contact exited the vehicle to put trash from the trunk into the trash can, the contact shifted the gear shifter but was unsure of what gear was selected. The contact stated that the vehicle started rolling forward. The contact was able to shift the gear shifter while the vehicle was moving forward and then shifted into reverse and was able to stop the vehicle upon striking a tree. The vehicle was towed to a local dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage 80,000
Ford Flex 2019
- Date Of Incident: 2024-08-29
- Date Complaint: 2024-09-19
- VIN: 2FMGK5D86KB
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2019 Ford Flex. The contact stated while attempting to start the vehicle, the vehicle failed to start, and needed to be jumpstarted. Upon replacing the battery and jumping starting the vehicle, the vehicle failed to restart independently. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The contact stated that the independent mechanic replaced the battery and all components connected to the battery; however, the vehicle failed to independently start. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V548000 (Electrical System); however, the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 87,000.
Latest 5 recalls Ford Flex
The National Highway Traffic Safety Administration (NHTSA) has issued 25 recalls for different components of the Ford Flex.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Ford Flex 2016
- Report Received Date: 2020-02-10
- Manufacturer: Ford Motor Company
- Components: SUSPENSION:REAR
- Summary: Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
- Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
- Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
- Model: Ford Flex 2013
- Report Received Date: 2020-02-10
- Manufacturer: Ford Motor Company
- Components: SUSPENSION:REAR
- Summary: Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
- Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
- Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
- Model: Ford Flex 2014
- Report Received Date: 2020-02-10
- Manufacturer: Ford Motor Company
- Components: SUSPENSION:REAR
- Summary: Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
- Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
- Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
- Model: Ford Flex 2015
- Report Received Date: 2020-02-10
- Manufacturer: Ford Motor Company
- Components: SUSPENSION:REAR
- Summary: Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
- Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
- Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
- Model: Ford Flex 2018
- Report Received Date: 2020-02-10
- Manufacturer: Ford Motor Company
- Components: SUSPENSION:REAR
- Summary: Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
- Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
- Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Latest negative Ford Flex car reviews
Latest positive Ford Flex car reviews
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Vehicle year: 2010
I'm so glad to hear that you had a great experience with your Ford product! When I first saw the Flex on the road, I thought it was such a unique vehicle. It's wonderful to hear that it exceeded your expectations and had all the options and room you were looking for, with plenty of space for seven adults. The gas mileage is also impressive, averaging 22.6 mpg since you brought it home. It's amazing that it's even quicker to 60 mph than your Porsche Cayenne S! The self-parking feature may take some getting used to, but I'm sure you'll get the hang of it in no time. Thank you for sharing your positive experience with us!
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Vehicle year: 2014
My wife initially convinced me to get the Explorer, but after driving it for 9 months, we both agreed that it was uncomfortable and not the right fit for us. We went back to the dealer and they were able to work out a deal to get us into the Flex, which we couldn't be happier with. I love the way it rides and handles, and it's the car service's vehicle of choice in Florida, which is why I initially wanted it. Although my wife had a hard time getting over the boxy look, I've had the Flex for 2 years now and I'm still very happy with it. It's a fun car to drive and I hope to have it for a long time. I'm also glad to see that Ford is bringing out a 2019 model. During about 8 months of the year, this is my everyday car, and when I travel between here and my home in Florida, I use my 2014 Escape, which I also like very much.
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Vehicle year: 2010
I have owned over 40 new and used Ford products in 50 years, and this is by far the best. The ride comfort is great, and on a long trip, I wasn't tired even after 10 hours. After 3500 miles, I'm getting 23 mpg overall and 24.5 mpg on the highway.
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Vehicle year: 2013
Retirement car! The seat comfort is superior with lumbar support and adjustability for both driver #1 and #2. The Sony stereo and technology are top-notch, receiving an A+++ rating. The storage options, both large and small, are also A+++. The versatile seat adjustments are easy to use and provide great space for pets and luggage. I have personally traveled for 12 hour days in complete comfort. I am proud of Ford for being a stable company and offering this great car with a 0% loan. Thank you for considering this fantastic option!
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Vehicle year: 2018
It seems like the model may not be as popular due to its boxy design, but I personally love it because of the spacious interior and great handling. In fact, this is my second one and I couldn't be happier!
Are you having problems with your Ford Flex?
Jacey Mueller 2025-03-25
Vehicle year: 2009
Hi there! I noticed that my car has 52k miles on it and the rear brakes need to be worked on again. The mechanics are saying that it might be the 'elements'. I'm wondering if Michigan driving might be causing some issues with the brakes on this car. Additionally, the rear parking sensor has stopped working and unfortunately, it's not covered under warranty. As a short driver, I find it difficult to navigate with too many blind spots. Overall, I really love the ride and comfort of the car, but I think it might be time for me to move on from my first and probably last Ford vehicle.
Mallory Johnston 2025-03-18
Vehicle year: 2009
The car has plenty of room, decent power, and is very comfortable. Unfortunately, there were a few issues that needed to be addressed. After driving about 100 miles, the Sync system stopped working, which required 4 trips back to the dealer before it was finally figured out. At 8K miles, the Rack & Pinion went bad and the car spent 3 days in the shop getting repaired. At 10K miles, there was a terrible odor from under the dash that the dealer couldn't replicate. Then, at 14K miles, there was smoke coming from under the dash, and although the dealer saw the smoke, they couldn't find a problem. Finally, at 16.5K miles, the car lost all electrical power, including power steering and power brakes, while my wife was driving. She pulled over to the side of the road and the car had to be towed to the dealer. Despite these issues, I still find the car to be a good choice. However, if the issues persist, I may consider getting a Venza.
Alec Donnelly 2025-03-17
Vehicle year: 2009
Hi there! I hope you're doing well. I wanted to share my experience with my Flex, which I've had since August of 2010 and have put 78k miles on. During the first winter, I encountered an issue where my car shut down even though the reader told me I had 60 miles to E and 1/4 tank of gas left. Unfortunately, this has happened a few times since then and the dealership hasn't been able to pinpoint the problem, even though they've replaced some parts. They've even made it die the same way to try and replicate the issue. As the second owner, I'm left with the solution of not driving it under 1/4 tank and not getting down to 90 miles to E. I'm wondering if anyone else has had this problem? Thank you for listening!
Brent Nitzsche 2025-03-13
Vehicle year: 2010
The Ford Flex is a comfortable and versatile vehicle, but unfortunately, it has some persistent issues that Ford has been unable or unwilling to fix. One of the main problems is the cabin heat, which can be a big issue in cold weather below 32 degrees. Despite setting the heat high, there is little or no heat unless the car is driven for 15 minutes or so, and even then, it only works when the vehicle is at speed. Unfortunately, this seems to be a design problem on early Flex models. As someone who purchased my Flex new, I have complained to Ford about this issue every winter, but despite two Technical Service Bulletins and over $300 in
Brenden McGlynn 2025-03-08
Vehicle year: 2009
My 2009 Ford Flex was involved in an accident with a deer and requires a specific part, P/N 8A8Z16138A, which is currently out of production and unavailable in the US. Despite contacting Ford Motor Co. multiple times, they have not provided a planned date for production due to tooling issues. However, I am confident that a solution can be found and I will continue to explore all options until my car is drivable again.