Ford Flex problems
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Ford Flex model years
Common Ford Flex problems
The Ford Flex, a popular full-size crossover car, has been manufactured from 2008 to 2019. While generally reliable, the Ford Flex has had its share of common problems. Electrical issues are one of the most prevalent problems, particularly in the 2013 and 2014 models. These issues can range from minor inconveniences, such as a door light staying on when the car is shut, to major problems like loss of power while driving or a car that won't start. Electrical problems can be unpredictable and costly to repair, making the 2013 and 2014 Ford Flex years to avoid if you want to minimize the risk of these issues.
Engine troubles are another common problem in the Ford Flex, particularly in the 2010 model. Engine failure, blown engines, and check engine lights are some of the issues that have been reported. These problems can be expensive to repair and can cause significant inconvenience for drivers. If you're looking for a used Ford Flex, it's best to avoid the 2010 model if you want to minimize the risk of engine troubles.
Interior and exterior accessory issues are also common in the Ford Flex. These issues can range from air conditioning and heater troubles to stuck seat latches. While not as serious as electrical or engine problems, they can still cause inconvenience for drivers and may require costly repairs.
In addition to these common problems, there have been specific recalls related to the Ford Flex. For example, certain 2018 Ford Flexes were recalled due to loose connections between the power supply, alternator, and regulator, which can increase the risk of fires. Ford dealers were instructed to inspect these parts and verify that they're connected, with any repairs done free of charge. Suspension problems have also prompted Ford to recall certain Ford Flexes from 2013 to 2018, with the rear toe links potentially fracturing due to excessive movement in the suspension and causing the vehicle to crash. The American carmaker has offered to replace both left and right toe links on affected vehicles for free.
To avoid unexpected maintenance and repair costs, it's essential to familiarize yourself with the most common problems of the Ford Flex before purchasing a used one. The 2010 model is considered the worst in the lineup due to its problems occurring at lower mileage. The 2013 and 2014 models are also worth avoiding due to their electrical issues, while the 2010 model should be avoided if you want to minimize the risk of engine troubles. By being aware of these common problems, you can make an informed decision and choose a Ford Flex model that is less prone to issues.
What problems does a Ford Flex have?
Some of the most common Ford Flex problems include alternator, fuel pump control module, and electronic power-steering assist issues.
Is the Ford Flex a reliable car?
The Ford Flex Reliability Rating is 3.5 out of 5.0, which ranks it 7th out of 8 for minivans. The average annual repair cost is $713 which means it has average ownership costs. The frequency and severity of repairs are both fairly average when compared with all other vehicles.
Do Ford Flex have transmission problems?
Common Ford Flex Transmission Problems
There are a number of design flaws in this transmission, and any one of them could be causing these symptoms. Another common problem is overheating. This happens when the moving parts inside the transmission are creating more friction heat than the ATF can remove.
What are the cons of a Ford Flex?
Here are three cons that stood out the most:
- Low-quality audio system.
- Boring base engine.
- Unimpressive interior.
Percentage distribution of complaints by Ford Flex years
We have researched Ford problems and analysed all the complaints filed against Ford Flex cars and compiled the top 5 most problematic Ford Flex model years:
Below you can see the percentage distribution of known problems by Ford Flex model years.
Distribution of the number of complaints by Ford Flex years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Ford Flex car problems categorized by type of issue
After analysing all complaints related to Ford Flex , it was concluded that the most common issues with these cars are:
- Electrical system problems
- Steering problems
- Engine problems
- Fuel/propulsion system problems
- Unknown or other problems
The graph below shows statistics for all Ford Flex vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Flex model years
A total of 56 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Flex model years
There were a total of 10 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Flex model years
There were a total of 53 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with deaths by Flex model years
There were a total of 1 complaints that resulted in a death. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 1473 complaints about various vehicle components related to the Ford Flex . Below are the 25 most recent complaints reported for Ford Flex vehicles.
Latest 25 complaints
Ford Flex 2019
- Date Of Incident: 2024-09-23
- Date Complaint: 2024-10-25
- VIN: 2FMGK5C81KB
- Components: BACK OVER PREVENTION
- Summary: The contact owns a 2019 Ford Flex. The contact stated that upon turning their vehicle on and putting the transmission into reverse, she noticed that the reverse backup cameras display was upside down. The contact stated that she relies on her backup cameras display in order to conduct her vehicle. The contact drove her vehicle to a local dealer however the vehicle was not diagnosed, The contact was however informed that her vehicles VIN was not included in a recall. The contact stated that she has set an appointment in order to have her vehicle diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 96,000.
Ford Flex 2014
- Date Of Incident: 2023-01-01
- Date Complaint: 2024-10-23
- VIN: 2FMGK5C84EB
- Components: UNKNOWN OR OTHER
- Summary: Backup camera is flipped upside down all the time or doesn't work at times.
Ford Flex 2013
- Date Of Incident: 2024-10-18
- Date Complaint: 2024-10-21
- VIN: 2FMHK6C86DB
- Components: STEERING
- Summary: The contact owns a 2013 Ford Flex. The contact stated that while driving at unknown speeds, after coming to a stop and then attempting to switch lanes, the vehicle lost power steering functionality. The contact was able to drive to the residence. The power steering assist message was displayed. After restarting the vehicle, the vehicle started operating as designed. The contact called an independent mechanic and was informed about NHTSA Campaign Number: 15V340000 (Steering). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 163,000.
Ford Flex 2019
- Date Of Incident: 2023-11-01
- Date Complaint: 2024-10-18
- VIN: 2FMGK5B80KB
- Components: BACK OVER PREVENTION
- Summary: The contact owns a 2019 Ford Flex. The contact stated that while reversing, the rearview camera image was either blank or upside down. The contact stated that the failure was initially intermittent but later became consistent. The vehicle was taken to an unknown dealer, where it was diagnosed, and an unknown repair was performed under the warranty. The vehicle was repaired. The contact related the failure to NHTSA Action Number: PE24030(Back Over Prevention). The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
Ford Flex 2019
- Date Of Incident: 2021-05-01
- Date Complaint: 2024-10-18
- VIN: 2FMHK6C85KB
- Components: UNKNOWN OR OTHER
- Summary: Rear park aid camera failure. The camera does not always display when reverse is selected. The camera only shows an upside down image when it displays. The camera displays severe vertical lines when dark, virtually making the display useless. This is a safety issue because I cannot see persons or objects behind me if the camera is inoperable. If the camera is operable, with the display upside down, it is disorienting to use as a means of protecting persons or objects behind me as well as protecting my vehicle from damage. I have not taken it to the dealer for this issue, as it began after the warranty period expired. The problem has not been inspected by a dealer, independent service center, the manufacturer, police or insurance representatives. The vehicle has not been recalled for this issue. I find this surprising, given the large number of Ford vehicles which have been recalled for rear camera problems. I also find this to be a somewhat common problem with the Ford Flex across multiple model years, based on viewing of various chat boards found on the internet.
Ford Flex 2019
- Date Of Incident: 2002-01-01
- Date Complaint: 2024-10-16
- VIN: 2FMHK6C87KB
- Components: ELECTRICAL SYSTEM,VISIBILITY/WIPER
- Summary: 2019 Ford Flex Back-up camera view is always upside and sometimes delayed or unavailable when the car is put into reverse. Software updates are current. The camera going out, delayed, and being upside down when backing up is definitely a safety issue. There are no longer wheel guidance lines available. The car is 5 years old and the camera worked for about the first two years. There were no warning signs for the problem. Thought a recall would be issued.
Ford Flex 2019
- Date Of Incident: 2024-02-01
- Date Complaint: 2024-10-15
- VIN: 2FMHK6C81KB
- Components: UNKNOWN OR OTHER
- Summary: The Back up camera failed several times. When vehicle is put into reverse the screen would be black and after some time a message indicating failure to connect to camera would appear.
Ford Flex 2015
- Date Of Incident: 2024-02-08
- Date Complaint: 2024-10-15
- VIN: 2FMHK6D8XFB
- Components: UNKNOWN OR OTHER
- Summary: Rearview camera issues- Camera does not come on 90% of the time. Will get an error that camera requires service. I brought this ford's attention when a similar recall went out on the Bronco, as I also own a Bronco. I was advise a there was no details available
Ford Flex 2019
- Date Of Incident: 2024-09-02
- Date Complaint: 2024-10-14
- VIN: 2FMHK6C85KB
- Components: BACK OVER PREVENTION
- Summary: Back up camera fails to operate
Ford Flex 2013
- Date Of Incident: 2024-10-11
- Date Complaint: 2024-10-12
- VIN: 2FMGK5B83DB
- Components: STEERING
- Summary: There is a power steering assist fault. Mine failed. This is a known issue That was recalled for the model year of my car, but my car apparently falls outside of the recall.
Ford Flex 2014
- Date Of Incident: 2024-06-10
- Date Complaint: 2024-10-10
- VIN: 2FMHK6C85EB
- Components: SUSPENSION,POWER TRAIN
- Summary: The contact owns a 2014 Ford Flex. The contact stated while driving at various speeds, the vehicle was fishtailing, causing the contact to lose control of the rear end of the vehicle. The contact stated that the failure was causing the tires and brakes to wear out prematurely, and had caused the tires to cave in. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 14V393000 (Power Train); however, the failure persisted. The failure mileage was approximately 113,000.
Ford Flex 2016
- Date Of Incident: 2024-09-01
- Date Complaint: 2024-10-03
- VIN: 2FMGK5B84GB
- Components: BACK OVER PREVENTION
- Summary: The contact owns a 2016 Ford Flex. The contact stated that the back-over prevention camera was inoperable. The message that the camera was unavailable was displayed on the screen. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 25,000.
Ford Flex 2013
- Date Of Incident: 2024-04-27
- Date Complaint: 2024-10-02
- VIN: 2FMHK6DT6DB
- Components: STEERING
- Summary: The contact owns a 2013 Ford Flex. The contact stated while driving at approximately 50 MPH, the vehicle became difficult to maneuver. The "Power Steering Assist Fault" message was displayed on the instrument panel. There was no warning light illuminated. The vehicle was towed to a dealer where it was diagnosed and determined that the power steering control module needed to be replaced. The contact researched and was made aware of NHTSA Campaign Number: 15V340000 (Steering); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 165,000.
Ford Flex 2014
- Date Of Incident: 2024-08-13
- Date Complaint: 2024-09-26
- VIN: 2FMHK6C84EB
- Components: POWER TRAIN
- Summary: The contact owns a 2014 Ford Flex. The contact stated while the vehicle was parked next to the trash can, the contact exited the vehicle to put trash from the trunk into the trash can, the contact shifted the gear shifter but was unsure of what gear was selected. The contact stated that the vehicle started rolling forward. The contact was able to shift the gear shifter while the vehicle was moving forward and then shifted into reverse and was able to stop the vehicle upon striking a tree. The vehicle was towed to a local dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage 80,000
Ford Flex 2019
- Date Of Incident: 2024-08-29
- Date Complaint: 2024-09-19
- VIN: 2FMGK5D86KB
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2019 Ford Flex. The contact stated while attempting to start the vehicle, the vehicle failed to start, and needed to be jumpstarted. Upon replacing the battery and jumping starting the vehicle, the vehicle failed to restart independently. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The contact stated that the independent mechanic replaced the battery and all components connected to the battery; however, the vehicle failed to independently start. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V548000 (Electrical System); however, the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 87,000.
Latest 5 recalls Ford Flex
The National Highway Traffic Safety Administration (NHTSA) has issued 25 recalls for different components of the Ford Flex.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Ford Flex 2016
- Report Received Date: 2020-02-10
- Manufacturer: Ford Motor Company
- Components: SUSPENSION:REAR
- Summary: Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
- Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
- Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
- Model: Ford Flex 2013
- Report Received Date: 2020-02-10
- Manufacturer: Ford Motor Company
- Components: SUSPENSION:REAR
- Summary: Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
- Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
- Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
- Model: Ford Flex 2014
- Report Received Date: 2020-02-10
- Manufacturer: Ford Motor Company
- Components: SUSPENSION:REAR
- Summary: Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
- Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
- Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
- Model: Ford Flex 2015
- Report Received Date: 2020-02-10
- Manufacturer: Ford Motor Company
- Components: SUSPENSION:REAR
- Summary: Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
- Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
- Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
- Model: Ford Flex 2018
- Report Received Date: 2020-02-10
- Manufacturer: Ford Motor Company
- Components: SUSPENSION:REAR
- Summary: Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
- Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
- Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Latest negative Ford Flex car reviews
Latest positive Ford Flex car reviews
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Vehicle year: 2015
2021 UPDATE: Our Ford Flex has been a great ride even after 150,000 miles! We recently passed it on to our teenage daughter and it's one of the top 4 cars for new drivers according to her driving course. We've had a few repairs, including a leak in the fuel intake valve and a steering and air conditioning issue, but they were all fixed within 6 months for a total of about $1500, inclusive of standard maintenance. We still highly recommend this car! 2018 UPDATE: The car is still going strong after 124,000 miles! 2017 UPDATE: My husband now uses this car as his company car and we put a ton of miles on it in the last year. We travelled to Disney last week and discovered a dead battery one morning when trying to start up the car. We realized this was the original battery at well over 100k miles! We got a new battery, even though the mechanic said we could possibly clean it up from the corrosion and keep it going for awhile. Other than that, we have had no issues with this car. If you're looking for a spacious vehicle without the stigma of a minivan and without the gas guzzling of an SUV, the Ford Flex is the perfect option for you! We have three large dogs and two kids, so when we need to take the entire family, including our furry friends, on a long trip, we don't have many options. My husband, who is 6'7I really enjoyed both the minivan and the Flex. The minivan had a lot of space, but for an everyday car, the Flex is definitely the better option. It's comfortable to ride in and can fit up to 7 people, which is perfect for when the in-laws come to visit. Although it doesn't have as much interior space as the minivan, we were able to solve that problem by adding a roof rack and tow hitch. We were originally planning on trading in our current Flex for a new one with those options, but we found that adding a hitch from U-Haul was a much cheaper alternative. However, the placement of the hitch is too low and we often scrape it over humps when it's loaded. I would recommend getting a dealer-installed version that sits higher on the frame and cuts out part of the plastic bumper.
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Vehicle year: 2010
We bought this car to replace a 2000 Expedition and make room for our three grandsons to ride along with Papa and Grandma! The boys absolutely love their individual moon roofs (we've even taken a few trips to the airport). It's incredibly comfortable, and the versatile seating is perfect for everything from grocery shopping to home improvement projects. We were even able to fit a 5-person bowling team plus luggage and 10 balls with power to spare! While we did have a small issue with defective weatherstripping on the driver's door, it was promptly replaced. We also experienced some brake problems, but they were a design flaw that has since been remedied. Overall, this car has been a big hit with the entire family.
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Vehicle year: 2018
I'm glad to hear that you're enjoying your new Flex! Although the fuel economy may not be the best and the engine may seem a bit small for the size of the car, it sounds like it has a lot of great features. The Multi Vista Sun Roof sounds especially desirable. It's a shame that the refrigerated console was discontinued, but it's good to hear that the car is still roomy. Thank you for sharing your experience with us!
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Vehicle year: 2015
Looking for a large, safe family vehicle to replace my minivan that was totaled in Feb of 2015, I found the Ford Flex. I loved the size, comfort, and technology, but I was disappointed with the gas mileage. Although my minivan gets 30mpg on trips, the Flex only gets 17mpg. On Thurs Aug 13, while on vacation with my kids in the Smoky Mountains, the steering started acting a little strange. We stopped to check the power steering fluid and figured out it was electrical. We called 2 Ford dealers and were told it was fine and to get it checked when we got home. We were told there is 1 recall on the fuel delivery module, and that's it. We continued our day, but on the 2nd largest mountain on the entire east coast, Clingmans Dome, the power steering warning light came on. It bonged 5 times and BOOM - NO POWER STEERING. None! On a huge mountain, it took all my husband had to wrestle it away from a guard rail, avoid traffic, and stop it so we didn't dive off the cliff! It was a traumatizing experience for my kids, and they don't want to drive in the Flex ever again. We had to get a wrecker to bring us off the mountain, and it took 2 1/2 hours. We had to drive 2 hours to the Knoxville airport to get a one-way car rental because locals won't do a one-way rental. When I contacted Ford corporate, they said that cars don't come off the assembly line perfect, but that's why there's a warranty. I was shocked and disappointed with their response. We could have died - LITERALLY! I asked if they would reimburse me for the car rental, but they said no. I also asked if they would help me get my car back, but they said no. I have to get out of work, and my husband must get out of work. We must drive 3 hours each way to get the car. I used to like Fords, but my kids and I will never buy another Ford vehicle. I hope this review helps others make an informed decision.They should be ashamed of themselves!
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Vehicle year: 2012
Get ready to love it!
Kaleigh Kirlin 2025-07-12
Vehicle year: 2009
Where do I start? Unfortunately, my experience with this car has been quite disappointing. All four wheel bearings went bad before 90,000 miles, and the sunroof seems to have been designed to let water in. The fans don't work, causing the car to overheat, and the stereo wouldn't work from the steering wheel controls. Additionally, the gas gauge goes from 3/4 full to empty in a second, and the car has died twice. The only good news is that this only happens when it's 20 below or colder. As someone who has worked in the car industry for twenty years and owned many cars, I was hoping to support Ford after they refused the bailout money. However, I will be going back to a Honda or Toyota, as in my experience, these companies have given me the best value for my money. Thank you for your understanding.
Stephen Kulas 2025-07-08
Vehicle year: 2016
The Flex is a practical choice for a family of five, especially with three little boys. It serves as a great alternative to a van. Although we had some issues with the motherboard in the front computer panel and the back windows, they were all covered under warranty. The heater/air is wonderful and Ford's Sync system is one of the best out there in my opinion. The captain chairs in the back with easy access to the third row are very convenient and there is pretty good storage space using all three rows. However, the acceleration is not great and you have to be cautious before pulling out into traffic or onto the interstate on ramp. We believe that the Flex should have a larger engine to accommodate the size and weight of the vehicle. Despite these issues, we are happy with our purchase.
Howell Borer 2025-07-02
Vehicle year: 2009
I have been a loyal Ford customer for a long time, but unfortunately, my recent experience with this car has left me feeling disappointed. I purchased the car as a 2-year-old lease return and opted for an extended warranty, which turned out to be a wise decision. I have had to replace several components of the underbody of the car, including bearings, springs, steering column (twice), tie rods, and both tail light housings, which were not covered under the warranty. Additionally, the heat stopped working on the passenger side. Despite these issues, I am grateful for the extended warranty, which has saved me a lot of money. However, I have decided to trade in the car for a Grand Caravan. Thank you for your attention and please take this into consideration before making a purchase.
Demetrius Ferry 2025-06-25
Vehicle year: 2015
The Flex is a practical choice for a family of five, especially with three little boys. It serves as a great alternative to a van. Although we had some issues with the motherboard in the front computer panel and the back windows, they were all covered under warranty. The heater/air is wonderful and Ford's Sync system is one of the best out there in my opinion. The captain chairs in the back with easy access to the third row are very convenient and there is pretty good storage space using all three rows. However, the acceleration is not great and you have to be cautious before pulling out into traffic or onto the interstate on ramp. We believe that the Flex should have a larger engine to accommodate the size and weight of the vehicle. Despite these issues, we are happy with our purchase.
Larry Runte 2025-06-22
Vehicle year: 2009
In the six months since I purchased my Ford Flex, the windshield has cracked four times, each replacement costing $363. Despite Ford's claim that it is due to the design of the vehicle, I am confident that this issue can be resolved. I urge Ford to take responsibility for this recurring problem and take action to prevent it from happening in the future.