2019 Ford Explorer problems
The Ford Explorer is a range of SUVs manufactured by Ford Motor Company since the 1991 model year. As the first four-door SUV produced by Ford, the Explorer was introduced as a replacement for the two-door Bronco II. Within the current Ford SUV range in North America, the Explorer is slotted between the Ford Edge and Ford Expedition. As with the Ford Ranger, the Explorer derives its name from a trim package previously offered on the Ford F-Series pickup trucks.
The Explorer has been offered in multiple chassis and powertrain layouts. The first two generations were directly derived from the Ford Ranger, switching to a model-specific chassis for the third and fourth generations. The fifth generation was repackaged as a crossover SUV, adopting a variant of the Ford Taurus chassis architecture.
Alongside the five-door Explorer wagon, a three-door Explorer wagon was offered from 1991 to 2003, officially referred to as the Explorer Sport after 1999, serving as the direct replacement of the Bronco II; the 2001–2010 Ford Explorer Sport Trac was a crew-cab pickup derived from the model line. For police use, the Ford Police Interceptor Utility has been derived from the fifth and sixth-generation Explorer to replace the Ford Crown Victoria Police Interceptor (and the later Taurus-based Police Interceptor Sedan). Through rebranding, Mazda, Mercury, and Lincoln have sold versions of the Explorer; Lincoln currently markets the sixth-generation model line as the Lincoln Aviator.
For the North American market, the first four generations of the Explorer were produced by Ford at its Louisville Assembly Plant (Louisville, Kentucky) and at its now-closed St. Louis Assembly Plant (Hazelwood, Missouri); the model line is currently produced at Chicago Assembly Plant (Chicago, Illinois).
In 2020, CNBC reported the Ford Explorer range as the best-selling SUV of all time in America.
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Common 2019 Ford Explorer problems
The 2019 Ford Explorer has been reported to have several common problems by its owners. These issues range from minor engine problems to electrical system issues and transmission failure.
Minor engine problems typically involve the engine computer, engine knocking, and oil leaks. The engine computer, responsible for controlling various engine functions, can develop issues that may affect the overall performance and fuel efficiency of the vehicle. Engine knocking, a condition where the engine produces a knocking or rattling noise, can be caused by several factors, including improper fuel-air mixture, carbon buildup, or worn-out engine components. Oil leaks, on the other hand, can lead to more severe engine problems if left unattended, as they can cause the engine to run low on oil, leading to increased wear and tear on engine components.
Electrical system issues are another common problem reported by 2019 Ford Explorer owners. These problems include issues with the battery, alternator, and electrical wiring. Battery problems can manifest as difficulty starting the vehicle, interior lights dimming, or the vehicle's electrical systems not functioning correctly. Alternator issues can lead to the battery not charging correctly, resulting in the vehicle's electrical systems not functioning correctly. Electrical wiring problems can cause various issues, including malfunctioning lights, power windows, and other electrical components.
Transmission failure is a significant issue reported by 2019 Ford Explorer owners. Transmission failure can occur suddenly and leave drivers stranded, waiting for a tow. The only way to tell if this issue will arise on a vehicle you are looking to purchase is to carefully drive the car during jolting or gear shifting. You can also ask for the service history to see if the issue has already been addressed.
Another common problem reported by 2019 Ford Explorer owners is an exhaust smell in the cabin. This issue is caused by the exhaust fumes entering the vehicle's cabin, which can be dangerous for the vehicle's occupants. To see if the vehicle you are interested in has this problem, accelerate with a wide-open throttle and see if you smell exhaust in the cabin. Also, be sure to run the A/C on recirculate at full power during acceleration to test for smell.
Trim issues are also a common problem reported by 2019 Ford Explorer owners. These issues range from trim cracks to rubber gaskets around the windshield completely failing. When driving the vehicle during the test drive, be sure to check all trim pieces to ensure there is no cracking or pulling away from the body of the vehicle. Be sure to check between the dash and windshield as well for gaps or loose gaskets.
To avoid buying a used 2019 Ford Explorer with these problems, it is essential to conduct a thorough test drive and inspection of the vehicle. During the test drive, be sure to put the vehicle through its paces, running the HVAC system at full tilt, accelerating and braking hard, and listening/feeling for any issues in the transmission. After the test drive, it is recommended to take the vehicle to a local mechanic for another thorough once-over. Mechanics have the benefit of a shop full of equipment, a lift, and machines that can run tests on the cars' advanced computer systems, which can help identify any potential issues that may not be apparent during a visual inspection.
In summary, the 2019 Ford Explorer has several common problems, including minor engine problems, electrical system issues, transmission failure, exhaust smell in the cabin, and trim issues. To avoid buying a used 2019 Ford Explorer with these problems, it is essential to conduct a thorough test drive and inspection of the vehicle, including a visual inspection of the trim pieces and a mechanical inspection by a qualified mechanic.
2019 Ford Explorer car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Ford Explorer problems, we found that the most common problems with these 2023 model year vehicles are:
- Structure problems
- Unknown or other problems
- Power train problems
- Electrical system problems
- Engine problems
The graph below shows statistics for all 2019 Ford Explorer vehicle components and the number of complaints received.
Latest 25 complaints 2019 Ford Explorer
The NHTSA has received 145 complaints about various vehicle components related to the 2019 Ford Explorer. Below are the 25 most recent complaints reported for 2019 Ford Explorer vehicles.
STRUCTURE PROBLEM
- Date Of Incident: 2023-10-16
- VIN: 1FM5K8HT9KG
- Components: STRUCTURE
- Summary: The contact owns a 2019 Ford Explorer. The contact stated while driving 25 MPH, the exterior A-pillar trim detached from the vehicle. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure; however, was unable to confirm when the part would become available. The failure mileage was 85,000. VIN tool confirms parts not available.
STRUCTURE PROBLEM
- Date Of Incident: 2024-08-05
- VIN: 1FM5K8F83KG
- Components: STRUCTURE
- Summary: The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000(Structure); however, the part to do the recall repair was not yet available. The contact stated that the upper part of the driver's side windshield exterior A-Pillar trim was fractured, causing the trim to detach. An unknown local dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000. VIN tool confirms parts not available.
STRUCTURE PROBLEM
- Date Of Incident: 2024-09-16
- VIN: 1FM5K8GT1KG
- Components: STRUCTURE
- Summary: The contact owns a 2019 Ford Explorer. The contact stated while the vehicle was at the dealer for a routine oil change, it was discovered that the roof rack was loose and advised the contact to bring the vehicle to the dealer the following day to have it inspected. The vehicle was taken back to the same dealer the following day as instructed and it was advised that the roof rack needed to be replaced. The vehicle was previously serviced under NHTSA Campaign Number: 21V316000 (STRUCTURE) however it failed to prevent the risk. The vehicle was not repaired due to it being out of warranty. The manufacturer was notified of the failure. The approximate failure mileage was 32,000.
STRUCTURE PROBLEM
- Date Of Incident: 2024-08-26
- VIN: 1FM5K8D89KG
- Components: STRUCTURE
- Summary: The contact owns a 2019 Ford Explorer. The contact stated that while driving at 40 MPH, the trim piece detached from the vehicle. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure however was unable to confirm when the part was to become available. The failure mileage was unknown. VIN tool confirms parts not available.
STRUCTURE PROBLEM
- Date Of Incident: 2024-10-16
- VIN: 1FM5K7D83KG
- Components: STRUCTURE
- Summary: The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
POWER TRAIN PROBLEM
- Date Of Incident: 2024-09-26
- VIN: 1FM5K8DH8KG
- Components: POWER TRAIN
- Summary: For months, almost a year, my transmission could not properly accelorate. The car would not allow for the pick up in speed to happen. Each time I took it to the shop that cares for my car, Mike's More Miles, the problem would not duplicate. My special needs son, his service dog and I were all of the expressway traveling, the car slowed down on its own, I had not applied the brakes, the speed dropped from 65 to less than 35 in seconds. I pulled over and tried to regain speed after putting the car into park. No luck. the car would not go faster then 20-30 miles an hour, with me putting into neutral when coasting downhill, then back into drive manually to get it to the repair shop. This almost caused a terrible accident. This scared my son, who has brain disease. Our 85 lb. service dog was jolted from the back of the car slamming into the seat. I was also very scared and shaken. My son began to yell and scream what is happening, it was a scary and tense, literally jaw dropping experience. I drove to Enterprise Rental, called Austin the owner of the shop that has tried to duplicate the problem on a dozen tried and told him what occurred. I left my car at Enterprise, where Austin picked it up. The problem did duplicate. FINALLY a code came up to diagnose the problem. The transmission fluid was also black, with metal shavings in it as well. Please refer to all technical service bulletins that note this is a known problem by Ford. I have paid $7582.70 for a new transmission. The shop owner, Austin, told me the torque converter overheated, the transmission had failed. I also paid for the rental car an estimate of $490.00.
FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2024-04-30
- VIN: 1FM5K7F86KG
- Components: FORWARD COLLISION AVOIDANCE
- Summary: The contact owns a 2019 Ford Explorer. The contact stated while driving at an undisclosed speed, the Forward Collision Avoidance camera failed to function as intended. The contact stated that the Forward Collision Avoidance camera displayed a very blurry image. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 68,500.
POWER TRAIN PROBLEM
- Date Of Incident: 2024-09-12
- VIN: 1FM5K8FH2KG
- Components: POWER TRAIN
- Summary: Vehicle lost acceleration while driving down highway and shuttered severally when depressing gas pedal. I had to cut across lanes of highway traffic with no power and nearly caused an accident. Engine revs up be vehicle wont accelerate, just shakes badly. I am waiting on a mechanic to verify the problem but appears to be a transmission failure. The vehicle has had hard shifting in recent months leading up to this failure. A 2019 model year with 105000 miles.
SUSPENSION PROBLEM
- Date Of Incident: 2024-09-10
- VIN: 1FM5K8AR6KG
- Components: SUSPENSION
- Summary: Rear left toe link failed while entering a curved freeway on ramp. Failure caused the vehicle to lose traction in the rear causing the vehicle to fish tail. Advanced drivers training prevented a collision but the vehicle swayed back forth due to the forward momentum. By a miracle there was no collision because it was a narrow two lane road, with no shoulder and was between concrete wall and guardrail.
STRUCTURE PROBLEM
- Date Of Incident: 2023-10-13
- VIN: 1FM5K7F86KG
- Components: STRUCTURE
- Summary: See attached document for complaint.
UNKNOWN OR OTHER,VISIBILITY/WIPER PROBLEM
- Date Of Incident: 2024-08-30
- VIN: 1FM5K8D81KG
- Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
- Summary: I am writing to formally file a complaint regarding my 2019 Ford Explorer, which is currently subject to the 2011–2019 Ford Explorer — A-Pillar Trim Detachment Recall (Recall Reference Number: 24S02). The exterior A-pillar trim on my 2019 Ford Explorer, covered under the aforementioned recall, has caused severe issues including vibrations and a loud whistling noise around the windshield area, particularly at highway speeds. These problems are not only a nuisance but also pose a potential safety hazard, as the vibrations could lead to more severe structural damage or detachment of the trim while driving. I have contacted several Ford dealerships in my area, as well as Ford headquarters, seeking a resolution under recall 24S02. Unfortunately, I was consistently informed that the necessary parts to correct the issue are not available. I was told that Ford had provided the parts, but they were only available for a two-week period and are no longer in stock. The person I spoke with at the dealership advised me to call back at a later time to check if the parts are available. Additionally, when I reached out to Ford’s headquarters customer relations department for further assistance, I was simply transferred to my local dealership without any other form of help or guidance. This lack of support from the manufacturer is deeply frustrating and concerning. Furthermore, one of the dealerships informed me that another customer with similar issues under the same recall has been waiting for over a month and has yet to receive the necessary parts. This delay, coupled with the lack of clear communication and guidance, is highly concerning, especially given the potential safety risks associated with the defect. Given the severity of the issue and the inadequate response from Ford, I am requesting that the NHTSA intervene to ensure that Ford takes the necessary steps to resolve this safety concern promptly. I am concerned that a serious incident can occur if not resolved.
STRUCTURE PROBLEM
- Date Of Incident: 2024-08-27
- VIN: 1FM5K7F81KG
- Components: STRUCTURE
- Summary: The contact owns a 2019 Ford Explorer. The contact stated that while driving at an undisclosed speed, after a visual inspection of the exterior of the vehicle, the contact became aware that the shark fin antenna cover had detached, potentially becoming a dangerous road hazard. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The dealer determined that the shark fin antenna cover had detached independently. The vehicle was not repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was 32,000.
STRUCTURE PROBLEM
- Date Of Incident: 2024-03-15
- Components: STRUCTURE
- Summary: The contact owns a 2019 Ford Explorer. The contact stated upon inspection, it was noticed that the B-pillar applique trim was peeling off. The vehicle was taken to a local dealer where it was diagnosed that the B-pillar applique trim needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 75,000. The VIN was not available.
ENGINE AND ENGINE COOLING PROBLEM
- Date Of Incident: 2024-07-16
- VIN: 1FM5K8D89KG
- Components: ENGINE AND ENGINE COOLING
- Summary: The contact owns a 2019 Ford Explorer. The contact stated while driving approximately 70 MPH, the vehicle lost motive power, decelerated, and stalled. The vehicle was later towed to the local mechanic who diagnosed that the water pump was faulty and needed to be replaced. The water pump was replaced, and the vehicle was repaired. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was unavailable.
POWER TRAIN PROBLEM
- Date Of Incident: 2024-08-01
- VIN: 1FM5K7FH4KG
- Components: POWER TRAIN
- Summary: The contact owns a 2019 Ford Explorer. The contact stated that while depressing the accelerator pedal, the vehicle shuddered and failed to properly accelerate. The contact stated that the failure also occurred on several occasions while driving up an incline. The vehicle was taken to the local dealer to be diagnosed and it was determined that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 84,000.
STRUCTURE PROBLEM
- Date Of Incident: 2024-08-04
- VIN: 1FM5K7F81KG
- Components: STRUCTURE
- Summary: The contact owns a 2019 Ford Explorer. The contact stated while driving at 75 MPH, the driver's side windshield exterior A-pillar trim separated and flew off. The contact stated that the failure caused the passenger's side of the windshield to become fractured. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. No further information was provided. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 78,532. VIN tool confirms parts not available.
POWER TRAIN PROBLEM
- Date Of Incident: 2024-06-18
- VIN: 1FM5K8DH5KG
- Components: POWER TRAIN
- Summary: Vehicle suddenly began vibrating while in drive or reverse, and developed decreased acceleration, and overall sluggish performance. Mechanic checked and said it was the torque converter. This exact problem is addressed by a Customer Satisfaction Program 20N07, which seems like it should include my vehicle because it was manufactured in the covered location and dates. However, my VIN number does not appear to be covered.
STRUCTURE PROBLEM
- Date Of Incident: 2024-07-24
- VIN: 1FM5K7D88KG
- Components: STRUCTURE
- Summary: The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
POWER TRAIN PROBLEM
- Date Of Incident: 2024-07-08
- VIN: 1FM5K8DH7KG
- Components: POWER TRAIN
- Summary: Rough idle in drive and reverse, hard shifting or not shifting In to gear
POWER TRAIN PROBLEM
- Date Of Incident: 2024-07-12
- VIN: 1FM5K8DHXKG
- Components: POWER TRAIN
- Summary: The vehicle vibrates excessively when shifting into Drive or Reverse (rough idle). Additionally, the vehicle lacks acceleration/power when driving in slightly uphill roads, creating a hazard for nearby drivers. There were no check engine lights and the issue first appeared at approx. 84,000 miles. The vehicle was diagnosed at a Ford dealership and the issue was determined to be the torque converter. The Ford Service Dept cited TSB 22-2287 and recommended replacing the full transmission to fix the issue.
STRUCTURE,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-07-21
- VIN: 1FM5K8DH2KG
- Components: STRUCTURE,UNKNOWN OR OTHER
- Summary: EXTERIOR A-PILLAR TRIM PART DETACHED, NOW CAUSED CRACKED WINDSHIELD WHERE TRIM WOULD HAVE BEEN. THE PART HAS BEEN DETACHED FOR MONTHS AND MY LOCAL FORD DEALERSHIP HAS NO TEMPORARY OR PERMANENT SOLUTION. MY WINDSHIELD NOW HAS A SPIDERING CRACK WHERE IT WOULD HAVE BEEN PROTECTED .
POWER TRAIN PROBLEM
- Date Of Incident: 2024-06-13
- VIN: 1FM5K8DHXKG
- Components: POWER TRAIN
- Summary: The contact owns a 2019 Ford Explorer. The contact stated that there was an orange wrench warning light was illuminated when the vehicle was shifted into reverse. The vehicle was towed to the dealer where it was diagnosed, and it was determined that the failure was with the torque converter. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The vehicle was towed to an independent mechanic where the same information was provided. The vehicle was not yet repaired. The manufacturer was notified of the failure and advised to contact NHSTA Hotline for assistance. The approximate failure mileage was 65,000.
ENGINE PROBLEM
- Date Of Incident: 2024-06-13
- VIN: 1FM5K8DHXKG
- Components: ENGINE
- Summary: I was putting my car in reverse and all of a sudden, it shifts really hard and makes this loud noise. I thought it was very strange, and put it in drive and went not even 2 minutes and my car had no power. I was pressing the gas pedals but it didn't want to go. I stopped it and called a Tow truck to come get my car and take it to the nearest Ford dealer. They called me in a few days advising that the transmission was gone. After researching online, I noticed a lot of Ford Explorers being recalled for this exact issue, including My sisters Ford Explorer. Hers was under the recall, and Ford paid for hers. Ironic, the same thing happened to mine and mine has no recall. My car had been running fine, up until this day. I have maintained this car and no warning lights ever came on, until I put it in drive and the Orange Wrench cam e on. I knew something was wrong then. I am a single mother of a [XXX] and this could have put us in alot of danger INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
STRUCTURE PROBLEM
- Date Of Incident: 2024-05-29
- VIN: 1FM5K8GT6KG
- Components: STRUCTURE
- Summary: The contact owns a 2019 Ford Explorer. The contact stated while driving 65 MPH, the A-pillar trim on the passenger’s side windshield started to detach. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the dealer stated that parts were not yet available. The contact was charged for the vehicle to be diagnosed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 56,000. VIN tool confirms parts not available.
STRUCTURE PROBLEM
- Date Of Incident: 2024-04-15
- VIN: 1FM5K7D84KG
- Components: STRUCTURE
- Summary: The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 62 MPH, the front driver’s side door keypad detached and caused a short circuit in the battery causing the battery to fail. The battery was replaced, and the keypad was repaired but shortly afterward the keypad detached and flew off the vehicle on the highway and the battery failed again. The contact referenced the failure to TSB: 19-2150 (Factory Keyless Entry Keypad). The dealer was made aware of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 19,000. VIN tool confirms parts not available.
2019 Ford Explorer recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 3 recalls for different components of the 2019 Ford Explorer.
- Manufacturer: Ford Motor Company
- Components: STRUCTURE:BODY:ROOF AND PILLARS
- Summary: Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
- Consequence: A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
- Remedy: Dealers will inspect and replace the A-pillar trim as necessary, free of charge. Owner notification letters were mailed on July 18, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
- Manufacturer: Ford Motor Company
- Components: STRUCTURE:BODY
- Summary: Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
- Consequence: A detached roof rail cover can create a road hazard, increasing the risk of a crash.
- Remedy: Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
- Manufacturer: Ford Motor Company
- Components: SEATS:FRONT ASSEMBLY:RECLINER
- Summary: Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
- Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
- Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
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