2021 Ford Explorer problems
The Ford Explorer is a range of SUVs manufactured by Ford Motor Company since the 1991 model year. As the first four-door SUV produced by Ford, the Explorer was introduced as a replacement for the two-door Bronco II. Within the current Ford SUV range in North America, the Explorer is slotted between the Ford Edge and Ford Expedition. As with the Ford Ranger, the Explorer derives its name from a trim package previously offered on the Ford F-Series pickup trucks.
The Explorer has been offered in multiple chassis and powertrain layouts. The first two generations were directly derived from the Ford Ranger, switching to a model-specific chassis for the third and fourth generations. The fifth generation was repackaged as a crossover SUV, adopting a variant of the Ford Taurus chassis architecture.
Alongside the five-door Explorer wagon, a three-door Explorer wagon was offered from 1991 to 2003, officially referred to as the Explorer Sport after 1999, serving as the direct replacement of the Bronco II; the 2001–2010 Ford Explorer Sport Trac was a crew-cab pickup derived from the model line. For police use, the Ford Police Interceptor Utility has been derived from the fifth and sixth-generation Explorer to replace the Ford Crown Victoria Police Interceptor (and the later Taurus-based Police Interceptor Sedan). Through rebranding, Mazda, Mercury, and Lincoln have sold versions of the Explorer; Lincoln currently markets the sixth-generation model line as the Lincoln Aviator.
For the North American market, the first four generations of the Explorer were produced by Ford at its Louisville Assembly Plant (Louisville, Kentucky) and at its now-closed St. Louis Assembly Plant (Hazelwood, Missouri); the model line is currently produced at Chicago Assembly Plant (Chicago, Illinois).
In 2020, CNBC reported the Ford Explorer range as the best-selling SUV of all time in America.
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Common 2021 Ford Explorer problems
The 2021 Ford Explorer has been reported to have several common problems by its owners, including issues with front axles leaking, electronics, engine, and airbags.
One of the most common problems reported is the front axles leaking, with some owners reporting that they have gone through five axles by 40,000 miles. This issue can lead to significant repair costs and inconvenience for the owners.
Another common problem reported is issues with the electronics of the vehicle. Some owners have reported that the electronics are terrible, and they constantly need to unhook the battery to reset everything. The GPS and rear camera have also been reported to have issues, with some owners reporting a blue screen on the rear camera.
The engine of the 2021 Ford Explorer has also been reported to have problems. Some owners have reported that the engine has issues with reduced engine power, resulting in the vehicle being unable to safely maintain highway speeds. The engine has also been reported to have internal component failure, resulting in the vehicle being towed to the Ford dealer for repair.
The airbags of the 2021 Ford Explorer have also been reported to have issues. Specifically, an improper deployment of a side airbag may result in the risk of injury during a crash. This issue has led to a recall of certain 2021 Explorer vehicles, and owners are instructed to visit their dealer to replace the side airbag assemblies, free of charge.
The 2021 Ford Explorer has also been reported to have driveline and transmission problems. Ford issued recall 22V255000 on April 13, 2022, for the 2021 Ford Explorer regarding a defect with the driveline. According to the recall, the rear axle horizontal mounting bolt on the 2021 Ford Explorer may fracture and cause the driveshaft to disconnect. Dealers will replace the bushing and axle cover or update the electronic parking brake software to fix this issue.
In addition to these issues, the 2021 Ford Explorer has also been reported to have problems with its fuel system. Some owners have reported that the fuel pump switches off when trying to refuel, sometimes taking 3-4 tries to get it refueled. This issue has led to the dealer replacing the fuel pump and fuel tubing.
In summary, the 2021 Ford Explorer has been reported to have several common problems, including issues with front axles leaking, electronics, engine, airbags, driveline and transmission, and fuel system. These issues can lead to significant repair costs and inconvenience for the owners, and it is essential to address them promptly to ensure the safety and reliability of the vehicle.
2021 Ford Explorer car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Ford Explorer problems, we found that the most common problems with these 2023 model year vehicles are:
- Power train problems
- Unknown or other problems
- Back over prevention problems
- Electrical system problems
- Engine problems
The graph below shows statistics for all 2021 Ford Explorer vehicle components and the number of complaints received.
Latest 25 complaints 2021 Ford Explorer
The NHTSA has received 226 complaints about various vehicle components related to the 2021 Ford Explorer. Below are the 25 most recent complaints reported for 2021 Ford Explorer vehicles.
2024-10-27
STEERING PROBLEM
- Date Of Incident: 2024-10-27
- VIN: 1FMSK8DHXMG
- Components: STEERING
- Summary: Steering is sticking
2024-10-25
ENGINE AND ENGINE COOLING PROBLEM
- Date Of Incident: 2024-08-21
- VIN: 1FM5K8GC9MG
- Components: ENGINE AND ENGINE COOLING
- Summary: The contact owns a 2021 Ford Explorer. The contact received a notification of NHTSA Campaign Number: 24V635000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated prior to the failure, the oil was changed 2 months prior at approximately 27,000. The contact stated that while driving at an undisclosed speed, he could hear an abnormal knocking sound coming from under the hood. No warning light illuminated. The vehicle was towed to a local dealer where it remains for further diagnoses. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 31,000.
2024-10-23
POWER TRAIN PROBLEM
- Date Of Incident: 2024-01-01
- VIN: 1FM5K8GC0MG
- Components: POWER TRAIN
- Summary: My vehicle, a 2021 Ford Explorer ST, still hasn't had NHTSA Safety Recall 23V675 repaired. Even though the parts for the repair have been available to the Dealer for almost a year or more, they can't do the repair because they don't have the special tools required for the repair. The Ford Motor Corporation hasn't provided the Dealership with the tools. I've checked other Ford Dealerships in my area and they too say that they don't have the tools needed to do the repair and they can't get them from Ford Motors. I've called Ford Motors to complain and they tell me it's the Dealerships problem as the parts are available to the Dealerships. I've asked to speak to management but they won't let me. So, over a year has gone by and still no tools have been sent to my Dealership, Chuck Stevens Ford in Bay Minette, Alabama.
2024-10-16
ENGINE PROBLEM
- Date Of Incident: 2024-10-05
- VIN: 1FMSK8DH9MG
- Components: ENGINE
- Summary: On [XXX], I was driving to my destination. I looked in the rear view mirror and saw a large amount of grayish smoke coming from both tailpipes. Less then 1 mile after that, the Explorer was unable to accelerate. The vehicle was towed to Don's Ford in Utica NY where on October 8th they diagnosed the problem as a blown turbo within the engine. There were no symptoms that illuminated in the vehicle, made any noises and/or other issues that would have prompted me that there was a problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2024-09-30
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-06-15
- VIN: 1FM5K7FW8MN
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2021 Ford Explorer. The contact stated that occasionally the front driver’s and front passenger’s side windows failed to respond while depressing the switch. The contact stated that the failure was recurring and was previously repaired by the dealer. The vehicle was taken back to the same local dealer and remained at the dealer for the repair. Additionally, the contact stated that the local dealer was unable to duplicate the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 18,600.
2024-09-28
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2023-06-20
- VIN: 1FM5K8GC9MG
- Components: ELECTRICAL SYSTEM
- Summary: Been dealing with this backup camera blue screen for the last year. I pay too much money for this not to be working. Someone came out yesterday to fix it but it’s still doing the same thing.
2024-09-25
STRUCTURE PROBLEM
- Date Of Incident: 2024-05-01
- VIN: 1FMSK7FH9MG
- Components: STRUCTURE
- Summary: The contact owns a 2021 Ford Explorer. The contact stated that the power liftgate failed to close as needed. The contact was able to manually close the liftgate. Additionally, the roof was leaking near the sunroof and roof rails. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 58,000.
2024-08-26
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-01-01
- VIN: 1FM5K8GC3MG
- Components: UNKNOWN OR OTHER
- Summary: I am writing to provide an update on the status of the recall (23V675) repair for my vehicle. Over a year ago, I was notified of a safety recall that affects my vehicle, making it unsafe by the standards set by the NHTSA. This issue, if not addressed, could cause a loss of the vehicle's forward power and significantly increases the risk of a crash or injury. Since receiving the recall notice, I have made multiple attempts to schedule the repair with the local ford dealership. Despite my efforts, I am still waiting for the necessary parts to become available, and the dealerships have been unable to provide specific date for when the repair will completed. I am concerned about continuing to drive a vehicle that is currently considered unsafe and poses a heightened risk to myself and others on the road. I am seeking assistance or guidance you may be able to provide to expedite the repair process and ensure that this safety issue is resolved as soon as possible. Thank you for your attention to this matter. I look forward to your prompt response.
2024-08-22
ELECTRICAL SYSTEM,ENGINE PROBLEM
- Date Of Incident: 2024-04-08
- Fire: 1
- VIN: 1FMSK7DH8MG
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: [XXX] after driving less than 10 min. warning signs flashed on screen. I immediately pulled off the road where the vehicle completely shut down and realized my 2021 Ford Explorer was on fire. Bystanders attempted to put the fire out with fire extinguishers but were unsuccessful. My passenger and I opened our doors, I exited and attempted to open trunk to remove wheelchair but could not (because door is electrical). My passenger flung himself onto the ground until bystanders came with a rolling office chair to remove him away from the burning vehicle. Had the bystanders not been there I do not know how I would have been able to move my passenger (25 year old, 200 lb male) away from the burning vehicle. Fire Marshall could not determine cause of fire because vehicle was completely melted/too damaged. Ford Motor Company reviewed photos I sent to them but claims they could not determine cause of fire. The vehicle was properly maintained with routine oil changes. There were no issues with the vehicle prior to this incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2024-08-06
SEAT BELTS PROBLEM
- Date Of Incident: 2024-07-17
- Number Of Injuries: 1
- Crash: 1
- VIN: 1FMSK8DH2MG
- Components: SEAT BELTS
- Summary: The contact owned a 2021 Ford Explorer. The contact was stopped at an intersection traffic signal when she was crashed from behind by another vehicle. The contact's seat belt pretensioner failed to lock and was not able to restrain her. The contact's face hit the steering wheel. The contact had suffered a broken nose, and bruises on her arms. The contact was transported by ambulance to a hospital. The vehicle had extensive crush damage to the rear bumper, lift gate. The vehicle was towed to an impound lot and later declared a total loss by her insurance provider. The police were on scene and issued a report. The manufacturer was informed of the failure. The failure mileage was 36,606.
2024-08-05
STRUCTURE PROBLEM
- Date Of Incident: 2024-07-28
- VIN: 1FMSK8DH0MG
- Components: STRUCTURE
- Summary: The contact's spouse owns a 2021 Ford Explorer. The contact stated that while driving at approximately 68 MPH, the L-trim retaining strip detached from the driver's side door. The vehicle was taken to the residence. The vehicle was then taken to a dealer where it was diagnosed that the L-trim molding and the retaining strip needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 33,000.
2024-08-02
POWER TRAIN PROBLEM
- Date Of Incident: 2024-08-02
- VIN: 1FMSK7DHXMG
- Components: POWER TRAIN
- Summary: The contact owns a 2021 Ford Explorer. The contact stated while driving at an undisclosed speed, the rear axle bolt fractured. The contact stated that the failure occurred while driving on a busy highway. The vehicle was towed to the dealer; however, the vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 23V675000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the vehicle was scheduled for the recall repair; however, the recall repair was not completed. The contact was informed that the recall repair was not completed due to the tool not being available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 40,093. Parts distribution disconnect.
2024-07-30
SERVICE BRAKES PROBLEM
- Date Of Incident: 2024-07-27
- VIN: 1FM5K8GCXMG
- Components: SERVICE BRAKES
- Summary: Part 573 Safety Recall Report 23V-675 The recall that is has been applied causes safety issues with the car when driving forward or in reverse. When putting the car into park the parking break auto applies. Now that is great however.. When putting the car into reverse or drive it does not release until the accelerator is applied. Now the problem is that the electric parking brake is delayed vs the acceleration causing the car to jerk forward or in reverse when the accelerator is applied. It acts like your trying to do a burn out holding down the break and it releases. This is not safe. A worker at the dealer almost rear ended a power pole in the parking lot because of this. My suggestion is to have the electric parking brake disengaged automatically when the car is put into drive or reverse. This will keep the protection of the electronic parking break being applied while in park and allowing smooth transition back to drive and reverse. Why has this issue been brushed under the rug..
2024-07-26
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-07-17
- VIN: 1FMSK7FH1MG
- Components: UNKNOWN OR OTHER
- Summary: Air compressor fails while leaking Freon all over the engine creating an environmental hazard.
2024-07-25
POWER TRAIN PROBLEM
- Date Of Incident: 2023-10-06
- VIN: 1FMSK7DH4MG
- Components: POWER TRAIN
- Summary: The contact owns a 2021 Ford Explorer. The contact received notification of NHTSA Campaign Number: 23V675000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and offered to buy back the vehicle. The contact had not experienced a failure. Parts distribution disconnect.
2024-07-24
POWER TRAIN PROBLEM
- Date Of Incident: 2023-05-09
- VIN: 1FMSK8FH0MG
- Components: POWER TRAIN
- Summary: The contact owns a 2021 Ford Explorer. The contact stated that the vehicle was hard to shift and there was a delay while shifting from first gear. The vehicle hesitated while shifting. While at a stop, the vehicle hesitated and was slow to shift into gear. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed, and the turbo charger was reset. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, and informed the contact that there was no warranty coverage on the vehicle. There was no assistance provided. The approximate failure mileage was 46,000.
2024-07-23
STRUCTURE PROBLEM
- Date Of Incident: 2024-05-25
- VIN: 1FMSK8FH6MG
- Components: STRUCTURE
- Summary: The contact owns a 2021 Ford Explorer. The contact stated while driving approximately 60 MPH, the contact observed that the driver’s side A-pillar trim had detached. The vehicle was steered to the side of the road and trim taped down. The vehicle was taken to a dealer where it was diagnosed that the A-pillar trim needed to be replaced. The vehicle was not prepared. The contact believed that the failure was associated with NHTSA Campaign Number: 24V031000 (Structure); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was approximately 52,000.
2024-07-22
POWER TRAIN PROBLEM
- Date Of Incident: 2024-07-22
- VIN: 1FMSK7FH2MG
- Components: POWER TRAIN
- Summary: The contact owns a 2021 Ford Explorer. The contact received notification of NHTSA Campaign Number: 23V675000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.
2024-07-22
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2024-05-22
- VIN: 1FM5K8GC3MG
- Components: SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
- Summary: All of the ADAS along with the brakes of my vehicle fail. The dealership failed to inform me of the recalls prior to purchase. The dealership in town shows all of the parts in stock in their parts department but claim not to have any parts available. When I called, I was given the runaround then sent to a voicemail. When I showed up to the dealership they stated they can only order certain amount of parts and I wasn’t on the list yet was told over the phone I was placed on the list on May 22 2024.
2024-07-16
ENGINE AND ENGINE COOLING PROBLEM
- Date Of Incident: 2024-07-14
- VIN: 1FM5K8GC0MG
- Components: ENGINE AND ENGINE COOLING
- Summary: The contact owns a 2021 Ford Explorer. The contact stated while driving at an undisclosed speed, the exhaust pipe detached and fell onto the ground underneath the vehicle. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact researched online and discovered Customer Satisfaction Program: 21B35 (Certain 2020 Model Year Explorer Police Vehicles Equipped with a 3.0L EcoBoost Engine Right-Hand Catalytic Converter and Right-Hand and Left-Hand Exhaust Flexible Pipe(s) Inspection); however the contact was informed that the vehicle could not be repaired under the program. The manufacturer was made aware of the failure. The failure mileage was approximately 53,300.
2024-07-10
BACK OVER PREVENTION PROBLEM
- Date Of Incident: 2024-02-01
- VIN: 1FMSK7DH6MG
- Components: BACK OVER PREVENTION
- Summary: The contact owns a 2021 Ford Explorer. The contact stated that while reversing, the back over prevention camera screen display was inoperable. The contact stated that a blue screen was displayed creating a visibility hazard for the driver. The cause of the failure was not yet determined. The contact was informed that the VIN was not included in NHTSA Campaign Number: 23V342000 (Back Over Prevention). The vehicle was not repaired. The contact stated that the vehicle had experienced the failure listed in the recall. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 34,600.
2024-07-08
FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2024-07-08
- VIN: 1FMSK8FH9MG
- Components: FUEL/PROPULSION SYSTEM
- Summary: Was trying to get gas and the door to the gas lid would not open. Waited for over an hour for someone to help me. Get the door open. Only had 10 miles to empty and the closest town is 20 miles.
2024-07-02
POWER TRAIN PROBLEM
- Date Of Incident: 2024-06-20
- VIN: 1FMSK8DH7MG
- Components: POWER TRAIN
- Summary: I had my car towed to mechanic because transmission would go into park. He ran a diagnostic and found multiple codes (mechanics Bill and list of codes he found will be included) relating to transmission. He searched on a data base he uses Shopkey.pro(copy of recall will be included) to check on recalls. He requested I have car towed to Dealership. I did that and the dealer has a letter about the recall(also included) showing the recall. My car falls in all the parameters of this recall. The vehicle year, the assembly plant and the build date as well as the 2.3L engine and a 10R60 transmission. The dealer says my vin number doesn't fall under this warranty and he doesn't understand why. He said I fit all parameters and Im experiencing all the reasons listed for this recall. Most importantly car can roll in park which is safety. It also had on occasions loss of motive power while driving. These are all reasons listed for this safety recall and as the dealership I am lost as to why the NHTSA and ford doesn't have my VIN included in this saftety recall,. I would like you to review this complaint and hopefully understand my vehicle should be included in this safety recall. There are numerous safety concerns with everything wrong. Please take careful consideration of all that I submitted and properly add this vehicle..2 safety Warnings messages I received are transmission not in park and please apply emergency brake before exiting the vehicle.
2024-07-02
STRUCTURE PROBLEM
- Date Of Incident: 2024-07-02
- VIN: 1FMSK8DH6MG
- Components: STRUCTURE
- Summary: The panel next the windows on both sides are cracking. The dealer said they need to be replaced on my dime. After doing a search for this problem, it appears that this is a common problem. It appears to be an issue with the seal and hot/cold weather creating the issue.
2024-06-29
ELECTRICAL SYSTEM,WHEELS,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-06-27
- Crash: 1
- VIN: 1FMSK7FH1MG
- Components: ELECTRICAL SYSTEM,WHEELS,UNKNOWN OR OTHER
- Summary: While driving down the interstate, the tires (rear passenger?) suddenly locked/stuck. This caused vehicle to lose control, 360, and slam into the guardrails. Prior to this incident, when the car was turned on, it stalled a bit like it was about to turn off. This lasted for a few seconds, but returned to normal. So may be a component of electrical and/or directly related to the rear tire. There were no warning messages. Driver was thankful injuries did not occur. Could have flipped, or slammed into other cars, trees, etc. This is a serious issue. While the vehicle was being loaded onto the wrecker, in neutral, the rear passenger tire was visibly stuck. This was observed by owner, husband, police officer and tow company. When offloading from the tow truck, the tire made a loud pop and movement returned to normal. Vehicle is currently at the shop (ford dealership). Will have more information next week from their diagnostic studies. It is available for inspection upon request.
2021 Ford Explorer recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 13 recalls for different components of the 2021 Ford Explorer.
2024-08-23
- Manufacturer: Ford Motor Company
- Components: ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
- Summary: Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco, F-150, Edge, Explorer, Lincoln Nautilus, and Lincoln Aviator vehicles equipped with either a 2.7L or 3.0L Nano EcoBoost engine. The engine intake valves may break while driving, which can result in engine failure and a loss of drive power.
- Consequence: A loss of drive power increases the risk of a crash.
- Remedy: Dealers will perform an engine cycle test and replace the engine as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed October 17, 2024. A second notice will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S55.
2024-08-09
- Manufacturer: Ford Motor Company
- Components: ENGINE
- Summary: Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with the Police Interceptor Utility Package. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
- Consequence: An engine compartment fire increases the risk of injury.
- Remedy: Owners are advised to park and shut off the engine as promptly as possible upon hearing unexpected engine noises, or after experiencing an unexpected engine power reduction, or seeing smoke from the engine compartment. Dealers will update the Powertrain Control Module (PCM) software. In addition, dealers will inspect for connecting rod bearing failure and if necessary, replace the engine long block. All inspections and repairs will be performed free of charge. Interim letters explaining the safety risk were mailed August 23, 2024. A second notice will be sent once the remedy becomes available, anticipated 2nd Quarter 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S52.
2023-10-06
- Manufacturer: Ford Motor Company
- Components: POWER TRAIN:DRIVELINE:DRIVESHAFT
- Summary: Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
- Consequence: A disconnected driveshaft can result in a loss of drive power or a vehicle rollaway if the parking brake is not applied. Either of these scenarios can increase the risk of a crash.
- Remedy: Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S55.
2023-09-08
- Manufacturer: Ford Motor Company
- Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- Summary: Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.0L PHEV engines. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
- Consequence: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
- Remedy: Dealers will perform a Battery Energy Control Module (BECM) diagnostic test and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on April 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford Motor Company's number for this recall is 23S53.
2023-05-12
- Manufacturer: Ford Motor Company
- Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Summary: Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
- Consequence: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
- Remedy: Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.
2023-04-28
- Manufacturer: Ford Motor Company
- Components: BACK OVER PREVENTION:DISPLAY FUNCTION
- Summary: Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
- Remedy: Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. The remedy is anticipated to be available by June 30, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14.
2023-03-24
- Manufacturer: Ford Motor Company
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Summary: Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain. The previous powertrain control module (PCM) update completed under recall 22V-255 did not include the automatic electronic parking brake feature when the vehicle is shifted to park, as intended. In addition, the rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
- Consequence: Without the electronic parking brake applied, the vehicle could rollaway if the driveshaft disconnects. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.
- Remedy: Dealers will update the PCM software, free of charge. Owner notification letters were mailed on May 31, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S16.
2023-02-10
- Manufacturer: Ford Motor Company
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Summary: Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.
- Consequence: A park system that is damaged may not shift into "PARK," resulting in a vehicle rollaway and increasing the risk of injury or crash.
- Remedy: Dealers will inspect the park system for damage and repair as necessary, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S05.
2023-01-23
- Manufacturer: Ford Motor Company
- Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Summary: Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
- Consequence: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
- Remedy: Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.
2021-11-10
- Manufacturer: Ford Motor Company
- Components: SUSPENSION:REAR
- Summary: Ford Motor Company (Ford) is recalling certain 2021 Explorer and Lincoln Aviator vehicles. Incorrect rear suspension module components may have been installed due to a labeling error.
- Consequence: A rear suspension module with incorrect components may affect vehicle handling, ride height, and braking characteristics, increasing the risk of a crash.
- Remedy: Dealers will inspect the rear suspension module, and replace any incorrect parts, as necessary, free of charge. Owner notification letters were mailed December 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S47.
2021-09-22
- Manufacturer: Ford Motor Company
- Components: BACK OVER PREVENTION:SOFTWARE
- Summary: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.
- Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
- Remedy: Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.
2021-08-23
- Manufacturer: Ford Motor Company
- Components: AIR BAGS:SIDE/WINDOW:CURTAIN
- Summary: Ford Motor Company (Ford) is recalling certain 2021 Explorer and Lincoln Aviator vehicles. The side air bag attachment weld studs could detach during the deployment of the side air bag, resulting in an improper deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard 214, "Side Impact Protection".
- Consequence: Improper deployment of a side air bag increases the risk of injury during a crash.
- Remedy: Dealers will replace the side air bag assemblies, free of charge. Owner notification letters were mailed September 10, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C19.
2020-12-17
- Manufacturer: Ford Motor Company
- Components: ENGINE
- Summary: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles. The right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time.
- Consequence: With a loose motor mount, motor vibration may cause the axle to disconnect from the engine and could result in loss of power, increasing the risk of a crash.
- Remedy: Ford will notify owners, and dealers will remove and replace the right hand motor mount fasteners, free of charge. The recall began February 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S72.
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