2015 Ford Explorer problems
The Ford Explorer is a range of SUVs manufactured by Ford Motor Company since the 1991 model year. As the first four-door SUV produced by Ford, the Explorer was introduced as a replacement for the two-door Bronco II. Within the current Ford SUV range in North America, the Explorer is slotted between the Ford Edge and Ford Expedition. As with the Ford Ranger, the Explorer derives its name from a trim package previously offered on the Ford F-Series pickup trucks.
The Explorer has been offered in multiple chassis and powertrain layouts. The first two generations were directly derived from the Ford Ranger, switching to a model-specific chassis for the third and fourth generations. The fifth generation was repackaged as a crossover SUV, adopting a variant of the Ford Taurus chassis architecture.
Alongside the five-door Explorer wagon, a three-door Explorer wagon was offered from 1991 to 2003, officially referred to as the Explorer Sport after 1999, serving as the direct replacement of the Bronco II; the 2001–2010 Ford Explorer Sport Trac was a crew-cab pickup derived from the model line. For police use, the Ford Police Interceptor Utility has been derived from the fifth and sixth-generation Explorer to replace the Ford Crown Victoria Police Interceptor (and the later Taurus-based Police Interceptor Sedan). Through rebranding, Mazda, Mercury, and Lincoln have sold versions of the Explorer; Lincoln currently markets the sixth-generation model line as the Lincoln Aviator.
For the North American market, the first four generations of the Explorer were produced by Ford at its Louisville Assembly Plant (Louisville, Kentucky) and at its now-closed St. Louis Assembly Plant (Hazelwood, Missouri); the model line is currently produced at Chicago Assembly Plant (Chicago, Illinois).
In 2020, CNBC reported the Ford Explorer range as the best-selling SUV of all time in America.
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Common 2015 Ford Explorer problems
The 2015 Ford Explorer has been a popular choice for families due to its spacious interior and practical features. However, like any vehicle, it has its share of problems.
One common issue reported by owners is the heater getting stuck on the hottest setting due to a broken heater blend door. This problem can be caused by a faulty blend door actuator or a broken blend door. The blend door actuator controls the airflow and temperature distribution in the vehicle's cabin, while the blend door itself directs the airflow between the heater core and the evaporator. When the blend door gets stuck, it can cause the heater to blow hot air continuously, making the cabin uncomfortable for the passengers.
Another issue reported by owners is a rough idle and stalling. This problem can be caused by various factors, such as a faulty throttle position sensor, a dirty throttle body, or a malfunctioning mass air flow sensor. These sensors measure the airflow and engine speed, which the engine control module uses to adjust the fuel injection and ignition timing. When these sensors fail, it can cause the engine to run rough, stall, or even fail to start.
The A/C fan speed changing constantly is another problem reported by owners. This issue can be caused by a faulty blower motor resistor, which controls the fan speed. When the resistor fails, it can cause the fan speed to fluctuate or change on its own, making it difficult to maintain a comfortable temperature in the cabin.
In addition to these issues, some owners have reported problems with the power steering stopping working. This problem can be caused by a faulty power steering pump, a leaking power steering hose, or a damaged power steering rack. When the power steering fails, it can make the vehicle difficult to steer, especially at low speeds, increasing the risk of accidents.
Exhaust smell in the cabin is another common problem reported by owners. This issue can be caused by a leak in the exhaust system, which can allow exhaust gases to enter the cabin. Exposure to exhaust gases can be harmful to the passengers' health, causing symptoms such as headaches, dizziness, and nausea.
Popping noises while turning can also be a problem in the 2015 Ford Explorer. This issue can be caused by a failing steering rack, which can make turning difficult and noisy. A failing steering rack can also cause the vehicle to pull to one side, increasing the risk of accidents.
These problems can be costly to fix, with the power steering repair costing up to $1600, and the exhaust smell repair costing between $700 and $900. Therefore, it is essential to be aware of these issues when purchasing a used 2015 Ford Explorer.
In conclusion, while the 2015 Ford Explorer is a popular and practical vehicle, it has its share of problems. These issues can be costly to fix and can affect the vehicle's safety and comfort. Therefore, it is essential to be aware of these issues and to have the vehicle inspected by a qualified mechanic before purchasing it.
2015 Ford Explorer car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Ford Explorer problems, we found that the most common problems with these 2023 model year vehicles are:
- Unknown or other problems
- Steering problems
- Engine problems
- Structure problems
- Fuel/propulsion system problems
The graph below shows statistics for all 2015 Ford Explorer vehicle components and the number of complaints received.
Latest 25 complaints 2015 Ford Explorer
The NHTSA has received 1374 complaints about various vehicle components related to the 2015 Ford Explorer. Below are the 25 most recent complaints reported for 2015 Ford Explorer vehicles.
2024-10-26
STRUCTURE PROBLEM
- Date Of Incident: 2024-05-11
- VIN: 1FM5K7D82FG
- Components: STRUCTURE
- Summary: One of my window pillar flew off at night on 95. This is so dangerous and the other side is about to come off. The local dealerships do not have the parts available. I have been waiting a long time
2024-10-25
STRUCTURE PROBLEM
- Date Of Incident: 2024-08-25
- VIN: 1FM5K8GT8FG
- Components: STRUCTURE
- Summary: The contact owns a 2015 Ford Explorer. The contact stated that they received notification of the recall NHTSA Campaign Number: 24V031000 (Structure) after having the repair completed. The contact stated that since having the remedy completed the trim on the front passenger-side of the windshield had detached. The dealer who completed the remedy had been contacted and informed about the additional failure and it had been discovered by a mechanic that the repaired trim had not been done correctly. The vehicle had not diagnosed or repaired the vehicle. The manufacturer was not made aware of the failure. The failure mileage was unknown.
2024-10-24
STRUCTURE PROBLEM
- Date Of Incident: 2024-10-24
- VIN: 1FM5K8GT2FG
- Components: STRUCTURE
- Summary: The contact owns a 2015 Ford Explorer. The contact stated that while driving at 30 MPH, the driver side sun visor fell from the ceiling without incident. In addition, the contact stated that a white smoke began to emit from the sun visor's wiring. Despite the failure, the contact managed to drive the vehicle to their destination. Upon re-entering the vehicle, the contact stated that the engine failed to start after multiple attempts without warning. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.
2024-10-22
STRUCTURE PROBLEM
- Date Of Incident: 2024-10-22
- VIN: 1FM5K8D87FG
- Components: STRUCTURE
- Summary: The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
2024-10-22
STRUCTURE PROBLEM
- Date Of Incident: 2024-01-19
- VIN: 1FM5K7F96FG
- Components: STRUCTURE
- Summary: The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
2024-10-21
ENGINE PROBLEM
- Date Of Incident: 2023-10-21
- Number Of Injuries: 1
- VIN: 1FM5K8D81FG
- Components: ENGINE
- Summary: The contact owns a 2015 Ford Explorer. The contact stated while driving at approximately 60 MPH, there was a strong abnormal odor intermittently coming from the inside of the vehicle. The failure occurred on several different occasions. The contact stated that it became difficult to breathe; there was no medical attention sought. No warning light was illuminated. The vehicle was taken back to the place of residence. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 76,000.
2024-10-18
STRUCTURE PROBLEM
- Date Of Incident: 2024-02-20
- VIN: 1FM5K8F89FG
- Components: STRUCTURE
- Summary: The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the exterior A-pillar trim had detached. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
2024-10-18
ENGINE AND ENGINE COOLING,ENGINE PROBLEM
- Date Of Incident: 2024-08-15
- VIN: 1FM5K8GT8FG
- Components: ENGINE AND ENGINE COOLING,ENGINE
- Summary: The contact owns a 2015 Ford Explorer. The contact stated that while driving at 35-40 MPH, the rear turbo failed. There were no warning lights. There was smoke emerging from the rear exhaust. The vehicle was towed to an independent mechanic, while test driving the vehicle determined that the front turbo blew out and an engine replacement was needed. Additionally, the fan was moved by the turbo failure. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who referred to the NHTSA Hotline. The failure mileage was approximately 155,000.
2024-10-17
STRUCTURE PROBLEM
- Date Of Incident: 2024-10-01
- VIN: 1FM5K7F84FG
- Components: STRUCTURE
- Summary: See attached document for complaint.
2024-10-16
ELECTRICAL SYSTEM,STRUCTURE PROBLEM
- Date Of Incident: 2024-05-08
- VIN: 1FM5K7F81FG
- Components: ELECTRICAL SYSTEM,STRUCTURE
- Summary: The contact owns a 2015 Ford Explorer. The contact stated that while driving at an undisclosed speed, the contact noticed that there was water leaking into the interior of the vehicle through the windshield exterior A-pillar trims. The contact then became aware that both A-pillar trims had detached. The contact stated that the water entry had caused extensive damage to the vehicle. The contact stated that the sunroof and the infotainment system were no longer operable. No warning lights were illuminated. The vehicle was taken to the dealer, who did not provide the contact with a diagnosis. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact also stated that he had received medical treatment for symptoms related to mold exposure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 118,000.
2024-10-16
AIR BAGS PROBLEM
- Date Of Incident: 2024-09-16
- VIN: 1FM5K7F84FG
- Components: AIR BAGS
- Summary: The contact owns a 2015 Ford Explorer. The contact stated while driving at approximately 30 MPH, the air bag warning light was illuminated. The vehicle was taken to an auto repair shop where it was diagnosed that the rear driver-side and passenger-side air bag retractors were inoperable and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 61,480.
2024-10-15
STRUCTURE PROBLEM
- Date Of Incident: 2024-01-19
- VIN: 1FM5K7D80FG
- Components: STRUCTURE
- Summary: The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact noticed that a piece of the trim had begun detaching. The dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was 80,000. VIN tool confirms parts not available.
2024-10-10
POWER TRAIN,ENGINE PROBLEM
- Date Of Incident: 2024-10-10
- VIN: 1FM5K7D82FG
- Components: POWER TRAIN,ENGINE
- Summary: The contact owns a 2015 Ford Explorer. The contact stated that while driving at an undisclosed speed, the vehicle briefly shuddered before losing motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to restart. The engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the torque converter. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 20N07. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 127,000.
2024-10-10
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-02-08
- VIN: 1FM5K7D82FG
- Components: UNKNOWN OR OTHER
- Summary: I have contact ford dealer I. Desoto about the recall on my ford explorer the piller has came off on the driver side and the passenger side is about to come off they say they waiting on ford to send them the parts but be here around mid year and still have not heard anything from ford
2024-10-07
STRUCTURE PROBLEM
- Date Of Incident: 2024-04-07
- VIN: 1FM5K7D81FG
- Components: STRUCTURE
- Summary: The contact owns a 2015 Ford Explorer. The contact called on behalf of her husband. The contact stated while her husband was driving approximately 35 MPH, the exterior A-pillar trim on the driver’s side detached from the vehicle. The contact was not able to retrieve to part. The vehicle was taken to a local dealer, where the contact was made aware of NHTSA Campaign Number: 24V031000 (Structure). The dealer informed the contact that he would be added to the waiting list however, the contact stated that it had been approximately 3 months and had not yet received a response from the dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was unknown.
2024-10-04
STRUCTURE PROBLEM
- Date Of Incident: 2024-10-01
- VIN: 1FM5K7F87FG
- Components: STRUCTURE
- Summary: The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. No further information was provided. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
2024-10-03
ENGINE PROBLEM
- Date Of Incident: 2024-09-23
- VIN: 1FM5K7D8XFG
- Components: ENGINE
- Summary: Had the car for about a year. After the last service I brought in car was fine for a few months, but just recently Had a coolant leak start, very slow but not good. Took it to the service department and they said The water pump is bad. I’ve heard several case of this being a known issue but am learning that it has not been issued as a recall. Now expected to drop $5K on replacing the water pump on a known issue.
2024-10-03
EXTERIOR LIGHTING,WHEELS,BACK OVER PREVENTION PROBLEM
- Date Of Incident: 2024-09-09
- VIN: 1FM5K7D88FG
- Components: EXTERIOR LIGHTING,WHEELS,BACK OVER PREVENTION
- Summary: The vehicle was sold to me by “Buffalo Auto Sales 2 at 3012 Spencer Hwy Pasadena, TX 77504 on [XXX]. They violated the DTPA and all employees failed to disclose the vehicle had dozens of major safety issues with two open safety recalls. These safety issues include Major ABS issues and failures, Power Steering/drivetrain, front end passenger wheel & both rear end wheel failures within the mechanisms such as control arms, tie rods inner and outer & even one within the wheel component that was dangerously bent. The headlight pigtails are torched. These couldn’t even be fixed with even replacement OEM parts/Ford Dealership parts and Ford Dealership expertise. My safety, my children’s safety, family and passengers were all at risk multiple times over the past three weeks. Every time on the highway or local roads not being able to sustain maximum speeds over 20- 40 mph because touching the gas even after a red light would cause the engine to hesitate to turn or stutter. This caused me multiple trips back to Buffalo Auto Sales 2 and multiple mechanics even multiple Ford Dealerships. On September 12th 2024, I discussed these severe safety issues with Buffalo Auto Sales 2, my salesman originally offered to place me into another vehicle, give me back my large cash deposit, or “attempt to fix the vehicle”. The manager immediately refused to do the right thing and claim to “fix the vehicle himself”.. however when I asked if the manager Jeff has experience as a mechanic he replied he does not have mechanic experience. That day they claim to have “fixed” the ABS problem, and in turn the vehicle was still shaking while in motion at any speed. Even after I thought Ford Service could fix the tie rod recall, that still did not work because the rear was still shaking. I had Tire experts and mechanics even change front tires, and do an alignment on September 30th 2024.. The vehicle is still shaking dangerously while in motion. Warnings on are ABS, Chk Engine & Tire Pressure lights. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2024-10-01
STRUCTURE PROBLEM
- Date Of Incident: 2024-10-01
- VIN: 1FM5K8D80FG
- Components: STRUCTURE
- Summary: The contact owns a 2015 Ford Explorer. The contact stated while driving at an undisclosed speed, the A-pillar trim on both sides of the windshield started to detach. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted, and the dealer stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 135,000. VIN tool confirms parts not available.
2024-10-01
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-10-01
- VIN: 1FM5K8D87FG
- Components: UNKNOWN OR OTHER
- Summary: Rear backup camera doesn't work anymore its been 2 years it hasn't been working please look into it and hope there's a recall for it
2024-09-30
STRUCTURE PROBLEM
- Date Of Incident: 2024-03-23
- VIN: 1FM5K7F80FG
- Components: STRUCTURE
- Summary: The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated while driving 70 MPH, the front driver side A-pillar trim detached and almost struck another vehicle. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 190,000. VIN tool confirms parts not available.
2024-09-27
STRUCTURE PROBLEM
- Date Of Incident: 2024-02-15
- VIN: 1FM5K7D83FG
- Components: STRUCTURE
- Summary: The contact owns a 2015 Ford Explorer. The contact stated that while driving at an undisclosed speed, the front passenger’s side A-pillar trim detached. The vehicle was taken to a local independent dealer where the passenger’s side A-pillar trim was repaired out of pocket. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the front driver’s side A-pillar trim had become loosened as well. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 72,000. VIN tool confirms parts not available.
2024-09-26
STRUCTURE PROBLEM
- Date Of Incident: 2024-07-26
- VIN: 1FM5K7F82FG
- Components: STRUCTURE
- Summary: The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 60 MPH, there was an abnormal sound coming from the driver's side of the windshield. The contact stated that the A-pillar trim on the driver's side had detached and blown off the vehicle. The contact stated that the passenger’s side trim had also detached and blown off the vehicle. The failure mileage was unknown. VIN tool confirms parts not available.
2024-09-25
STEERING PROBLEM
- Date Of Incident: 2024-09-18
- VIN: 1FM5K8D83FG
- Components: STEERING
- Summary: The contact owns a 2015 Ford Explorer. The contact stated that while driving at an undisclosed speed, the message "Power Steering Failure" was displayed, and the steering wheel became difficult to turn in either direction. The vehicle was taken to the local mechanic who diagnosed and determined that the power steering control module and power steering motor rotation angle sensor had failed and needed to be replaced. The vehicle was not yet repaired. The local dealer was not notified of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 90,000.
2024-09-24
ENGINE AND ENGINE COOLING PROBLEM
- Date Of Incident: 2024-09-10
- VIN: 1FM5K8D84FG
- Components: ENGINE AND ENGINE COOLING
- Summary: The contact owns a 2015 Ford Explorer. The contact stated that the water pump was leaking. The contact added coolant. There was cool air being distributed. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who determined there was a water pump leak and that the water pump needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 145,000.
2015 Ford Explorer recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 8 recalls for different components of the 2015 Ford Explorer.
2024-01-19
- Manufacturer: Ford Motor Company
- Components: STRUCTURE:BODY:ROOF AND PILLARS
- Summary: Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
- Consequence: A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
- Remedy: Dealers will inspect and replace the A-pillar trim as necessary, free of charge. Owner notification letters were mailed on July 18, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
2021-07-15
- Manufacturer: Ford Motor Company
- Components: SUSPENSION:REAR
- Summary: Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
- Consequence: A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
- Remedy: Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
2020-11-10
- Manufacturer: Ford Motor Company
- Components: POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
- Summary: Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
- Consequence: The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
- Remedy: Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
2020-10-30
- Manufacturer: Ford Motor Company
- Components: SUSPENSION:REAR
- Summary: Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
- Consequence: A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
- Remedy: Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
2019-06-10
- Manufacturer: Ford Motor Company
- Components: SUSPENSION:REAR
- Summary: Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
- Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
- Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
2017-08-28
- Manufacturer: Ford Motor Company
- Components: WHEELS:HUB
- Summary: Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
- Consequence: A loss of the wheel or wheel end can increase the risk of a crash.
- Remedy: Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
2016-04-26
- Manufacturer: Ford Motor Company
- Components: SUSPENSION:REAR
- Summary: Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.
- Consequence: A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.
- Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.
2015-07-24
- Manufacturer: Ford Motor Company
- Components: PARKING BRAKE
- Summary: Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
- Consequence: If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
- Remedy: Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
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