2013 Ford Explorer problems
The Ford Explorer is a range of SUVs manufactured by Ford Motor Company since the 1991 model year. As the first four-door SUV produced by Ford, the Explorer was introduced as a replacement for the two-door Bronco II. Within the current Ford SUV range in North America, the Explorer is slotted between the Ford Edge and Ford Expedition. As with the Ford Ranger, the Explorer derives its name from a trim package previously offered on the Ford F-Series pickup trucks.
The Explorer has been offered in multiple chassis and powertrain layouts. The first two generations were directly derived from the Ford Ranger, switching to a model-specific chassis for the third and fourth generations. The fifth generation was repackaged as a crossover SUV, adopting a variant of the Ford Taurus chassis architecture.
Alongside the five-door Explorer wagon, a three-door Explorer wagon was offered from 1991 to 2003, officially referred to as the Explorer Sport after 1999, serving as the direct replacement of the Bronco II; the 2001–2010 Ford Explorer Sport Trac was a crew-cab pickup derived from the model line. For police use, the Ford Police Interceptor Utility has been derived from the fifth and sixth-generation Explorer to replace the Ford Crown Victoria Police Interceptor (and the later Taurus-based Police Interceptor Sedan). Through rebranding, Mazda, Mercury, and Lincoln have sold versions of the Explorer; Lincoln currently markets the sixth-generation model line as the Lincoln Aviator.
For the North American market, the first four generations of the Explorer were produced by Ford at its Louisville Assembly Plant (Louisville, Kentucky) and at its now-closed St. Louis Assembly Plant (Hazelwood, Missouri); the model line is currently produced at Chicago Assembly Plant (Chicago, Illinois).
In 2020, CNBC reported the Ford Explorer range as the best-selling SUV of all time in America.
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Common 2013 Ford Explorer problems
Based on the complaints from owners of the 2013 Ford Explorer, common problems with this vehicle include:
- Engine Issues: Complaints regarding the powertrain included problems like coolant leaks and engine stalling. Owners reported various powertrain issues totaling 200 reports, highlighting the need for attention to engine-related problems.
- Electrical System Malfunctions: The electrical system of the 2013 Ford Explorer received over 100 complaints, including backup camera glitches, faulty "check engine" lights, and malfunctioning door latch alarms. These issues added to the concerns raised by owners about the vehicle's reliability.
- Transmission Problems: Owners also lodged complaints about transmission issues, ranging from delayed shifting to violent shaking while accelerating. The transmission problems were similar to those experienced in 2010-2017 Ford Fusions, leading to a class-action lawsuit.
- Exhaust Odors: Investigations were launched due to reports of exhaust odors in the cabin of model year 2011 to 2017 Ford Explorers. These odors were linked to at least one crash, prompting further scrutiny into potential safety hazards related to exhaust odors in the vehicle.
- Suspension-Related Recalls: The 2013 Ford Explorer had recalls related to rear toe link fractures, which could increase the risk of a crash. Replacement ball joints used to repair this issue were prone to seizing and corroding, leading to further problems with the outboard toe links.
These common problems reported by owners of the 2013 Ford Explorer highlight safety, reliability, and performance issues that have been a cause for concern among users of this vehicle.
2013 Ford Explorer car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Ford Explorer problems, we found that the most common problems with these 2023 model year vehicles are:
- Steering problems
- Unknown or other problems
- Structure problems
- Engine problems
- Electrical system problems
The graph below shows statistics for all 2013 Ford Explorer vehicle components and the number of complaints received.
Latest 25 complaints 2013 Ford Explorer
The NHTSA has received 1928 complaints about various vehicle components related to the 2013 Ford Explorer. Below are the 25 most recent complaints reported for 2013 Ford Explorer vehicles.
2024-10-27
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-04-01
- VIN: 1FM5K7D80DG
- Components: UNKNOWN OR OTHER
- Summary: I have been waiting patiently for the recall (24S02/24V031) to be completed for my vehicle as it has been over 6 months since I received a letter. I have called the dealership several times, and they are waiting on Ford to deliver the parts to the dealership to make the repair. I am worried that this issue may get worse if it is not completed soon. What can you help me with to get this issue resolved quickly? When there is very high wind, I am worried that the parts will come off and break my side windows.
2024-10-26
ELECTRICAL SYSTEM,SEATS,ENGINE PROBLEM
- Date Of Incident: 2023-10-02
- VIN: 1FM5K8D8XDG
- Components: ELECTRICAL SYSTEM,SEATS,ENGINE
- Summary: The heat in my 2013 Ford Explorer won't work. The Rad fan isn't working so any antifreeze I put in is gone after 1 trip to the store. It's burning it. The sunroof has never opened fully, it wobbles. The electrical is shot on it. There are so many safety issues with this vehicle and I see I'm not the only one but yet I search my Vin and there are no recalls that's not right
2024-10-26
STEERING,POWER TRAIN,ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2024-10-26
- VIN: 1FM5K7F87DG
- Components: STEERING,POWER TRAIN,ELECTRICAL SYSTEM
- Summary: My vehicle a 2013 ford explorer has a power steering assist fault rendering my vehicle un usable which i just bought through carvana this last summer has had a multitude of issues including a piller trim flying off the same day I bought it and the warranty carvana gave me provided no where close to me to have repaired plus my backup camera stopped working within 2 months of buying it and now the power steering assist fault has ultimately stopped me from being able to drive the car and I see that ford stopped allowing the recal of this issue to be fixed since 177,000 vehicles are affected by this problem I just think this wrong
2024-10-24
STRUCTURE PROBLEM
- Date Of Incident: 2024-10-24
- VIN: 1FM5K7D82DG
- Components: STRUCTURE
- Summary: The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
2024-10-24
STRUCTURE PROBLEM
- Date Of Incident: 2024-08-15
- VIN: 1FM5K8D88DG
- Components: STRUCTURE
- Summary: The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
2024-10-23
STRUCTURE PROBLEM
- Date Of Incident: 2024-10-23
- VIN: 1FM5K8F87DG
- Components: STRUCTURE
- Summary: The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
2024-10-16
POWER TRAIN PROBLEM
- Date Of Incident: 2023-12-18
- VIN: 1FM5K8F83DG
- Components: POWER TRAIN
- Summary: The contact owns a 2013 Ford Explorer. The contact stated that while shifting into the park position, the "change to parking mode" warning message was displayed. The vehicle failed to detect that the vehicle was in the park gear. The vehicle was taken to an independent mechanic where the contact was advised to call the manufacturer. A local dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 102,000.
2024-10-15
STEERING PROBLEM
- Date Of Incident: 2024-10-07
- VIN: 1FM5K7F87DG
- Components: STEERING
- Summary: The contact owns a 2013 Ford Explorer. The contact stated that while driving in reverse, she became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. After which, a warning message displayed reading "Service advanced track." After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V286000 (Steering), but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 177,000.
2024-10-15
STRUCTURE PROBLEM
- Date Of Incident: 2024-09-15
- VIN: 1FM5K8GT5DG
- Components: STRUCTURE
- Summary: The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated while driving 70 MPH, the front driver's side windshield exterior A-Pillar trim separated, hit the windshield and flew off. The local dealer and a second dealer, Speedway Ford(1710 N Expy, Griffin, GA 30223) were contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 164,000. VIN tool confirms parts not available.
2024-10-08
STRUCTURE PROBLEM
- Date Of Incident: 2024-01-19
- VIN: 1FM5K8F83DG
- Components: STRUCTURE
- Summary: The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had taken the vehicle to a dealer for inspection and the dealer removed both pieces of trim on the A-pillars and had broken the trim pieces and was not able to replace the pieces. The manufacturer was made aware of the issue. VIN tool confirms parts not available.
2024-10-03
STRUCTURE PROBLEM
- Date Of Incident: 2024-01-31
- VIN: 1FM5K8D86DG
- Components: STRUCTURE
- Summary: The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the front passenger's side windshield exterior A-Pillar trim had separated, and the front driver's side windshield exterior A-Pillar trim had detached. Additionally, the contact stated that the rear driver's side and passenger's side windshield exterior A-Pillar trims were fractured. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
2024-10-01
STRUCTURE PROBLEM
- Date Of Incident: 2024-09-20
- VIN: 1FM5K7F84DG
- Components: STRUCTURE
- Summary: The contact owns a 2013 Ford Explorer. The contact stated while driving approximately 70 MPH, the front driver’s side A-pillar trim detached. The contact stated that the failure was temporarily repaired with duct tape. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
2024-09-24
SERVICE BRAKES, HYDRAULIC,TRACTION CONTROL SYSTEM PROBLEM
- Date Of Incident: 2024-09-10
- VIN: 1FM5K7D95DG
- Components: SERVICE BRAKES, HYDRAULIC,TRACTION CONTROL SYSTEM
- Summary: The contact owns a 2013 Ford Explorer. The contact stated that upon starting the vehicle, the ABS, traction control, and several other unknown warning lights were illuminated. The contact took the vehicle to an independent mechanic where a diagnostic test was performed. The contact stated that the brake lines were flushed, and brake fluid was added to the vehicle; however, the failure returned several days after the repair. The vehicle was taken back to the mechanic where an ABS pump fault code was retrieved. The contact was then informed that the part needed to repair the vehicle was on backorder. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 65,000.
2024-09-23
STRUCTURE PROBLEM
- Date Of Incident: 2024-07-17
- VIN: 1FM5K7F88DG
- Components: STRUCTURE
- Summary: The contact owns a 2013 Ford Explorer. The contact stated while driving at an undisclosed speed, the driver’s side A-pillar trim detached and flew onto the roadway. The contact stated the front passenger’s side A-Pillar trim was loose. The contact had received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 197,000. VIN tool confirms parts not available.
2024-09-23
STRUCTURE PROBLEM
- Date Of Incident: 2024-09-01
- VIN: 1FM5K8D88DG
- Components: STRUCTURE
- Summary: The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The contact stated while the vehicle was parked, she became aware that the black rubber piece of the upper driver's side windshield trim had detached. Additionally, the contact stated that while driving at various speeds above 30 MPH, she observed a black rubber piece located near the upper passenger’s side the windshield was flapping and hitting the windshield. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 167,000.
2024-09-23
STEERING,SUSPENSION PROBLEM
- Date Of Incident: 2024-06-15
- VIN: 1FM5K7F85DG
- Components: STEERING,SUSPENSION
- Summary: The contact owns a 2013 Ford Explorer. The contact stated 6 months after installing new tires on the vehicle, the front tires were damaged. The vehicle was taken to an independent mechanic, where it was inspected, and the mechanic determined that the shocks, the control arms, and rack and pinion failures had caused damages to the tires. The mechanic informed the contact that the front tires, the shocks, the control arms, and the rack and pinion needed to be replaced. The vehicle was being repaired. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in an unknown recall. The failure mileage was approximately 90,000.
2024-09-20
STEERING PROBLEM
- Date Of Incident: 2022-09-20
- VIN: 1FM5K7B82DG
- Components: STEERING
- Summary: The contact owns a 2013 Ford Explorer. The contact stated while driving at an undisclosed speed, the message "Power Steering Assist Fault" was displayed, and the steering wheel seized. The contact was able to pull over to the side of the road by using physical strength to turn the steering wheel. The contact turned off and restarted the vehicle, and the power steering functionality returned. The contact stated that the failure had been recurring while driving, and there was significant play in the steering wheel. The vehicle was taken to an independent mechanic, where it was determined that the failure was related to NHTSA Campaign Number: 14V286000 (Steering). The dealer was contacted and informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.
2024-09-20
STEERING PROBLEM
- Date Of Incident: 2024-09-20
- VIN: 1FM5K7F85DG
- Components: STEERING
- Summary: The contact owned a 2013 Ford Explorer. The contact stated while driving at an undisclosed speed, the steering wheel seized with the power steering warning light illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was taken to an independent mechanic where it was diagnosed that the power steering control module had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 155,645.
2024-09-16
STEERING,SUSPENSION PROBLEM
- Date Of Incident: 2024-07-16
- VIN: 1FM5K8D81DG
- Components: STEERING,SUSPENSION
- Summary: The contact owns a 2013 Ford Explorer. The contact stated while driving approximately 55 MPH, the steering wheel became difficult to move. The contact pulled over and the steering wheel seized. The contact turned the vehicle off however, the steering wheel failed to regain proper functionality. The vehicle was towed to the dealer where it was diagnosed and determined that the steering wheel had failed due to a failure with the suspension. The contact was informed that the failure was related to an unknown recall for which the vehicle was previously included in. The dealer informed the contact that the vehicle could not be repaired free of charge because the VIN was not currently included in any recalls. The contact was informed that the steering assembly needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case for the failure. The manufacturer confirmed that the VIN was not covered under recall or warranty. The manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 202,000.
2024-09-16
ENGINE PROBLEM
- Date Of Incident: 2024-09-06
- VIN: 1FM5K7F86DG
- Components: ENGINE
- Summary: The engine water pump started leaking heavily (as discovered later) and the engine overheated in traffic. Since the water pump is located inside the engine, i have bee quoted an astronomical repair estimate of at lease $2,500 (including the parts) just to fix the water pump!! That is completely insane and apparently a design flaw, in my opinion, that I think the manufacturer should be responsible for.
2024-09-12
STRUCTURE PROBLEM
- Date Of Incident: 2024-09-12
- VIN: 1FM5K7F89DG
- Components: STRUCTURE
- Summary: The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, the passenger’s side A-pillar trim detached. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000. VIN tool confirms parts not available.
2024-09-05
STRUCTURE PROBLEM
- Date Of Incident: 2023-11-24
- VIN: 1FM5K7D81DG
- Components: STRUCTURE
- Summary: The contact owns a 2013 Ford Explorer. The contact stated while driving at an undisclosed speed, the front windshield trim on the driver's side and the passenger's side detached and flew off. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
2024-09-04
ENGINE PROBLEM
- Date Of Incident: 2024-09-03
- Number Of Injuries: 2
- VIN: 1FM5K8B86DG
- Components: ENGINE
- Summary: The contact owns a 2013 Ford Explorer. The contact stated while driving, the contact noticed a strong unusual odor in the interior of the vehicle. The contact stated that the air conditioner was on, and the odor came through the vents. In addition, the contact stated that he and his minor child developed a headache and became nauseous. Medical attention was not sought as of yet. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but did not assist. The contact researched and discovered Customer Support Program 19N05, which had a similar failure description. However, the contact was informed that the repair was completed on the contact's vehicle on February 5, 2020. The contact t was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 157,625.
2024-09-03
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2024-09-02
- VIN: 1FM5K8D81DG
- Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
- Summary: When I was driving suddenly vehicle shakes and gas/acceleration paddle stopped working middle of the road. I pulled my car side of the road, put it in park and turn off vehicle and start it back on gas/acceleration paddle work again. Problem is this happened several times last few weeks.
2024-09-01
STEERING PROBLEM
- Date Of Incident: 2024-08-17
- VIN: 1FM5K8B82DG
- Components: STEERING
- Summary: Power steering assist went out on vehicle while driving down the road. Power steering assist light came on and locked up entire system causing car wheel not to be able to turn. Took to body shop and notified rac and pinion electrical system shut down
2013 Ford Explorer recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 12 recalls for different components of the 2013 Ford Explorer.
2024-01-19
- Manufacturer: Ford Motor Company
- Components: STRUCTURE:BODY:ROOF AND PILLARS
- Summary: Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
- Consequence: A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
- Remedy: Dealers will inspect and replace the A-pillar trim as necessary, free of charge. Owner notification letters were mailed on July 18, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
2021-09-22
- Manufacturer: Ford Motor Company
- Components: SUSPENSION:REAR
- Summary: Ford Motor Company (Ford) is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. These vehicles may be equipped with a cross-axis ball joint (CABJ) replacement part that could seize, and result in a fracture of the outboard section of the rear suspension toe link.
- Consequence: A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
- Remedy: Dealer will inspect for the presence of a CABJ. If a CABJ of any design is found, the dealer will inspect the tightness of the CABJ, and replace the CABJ, knuckle, and/or toe link as necessary, free of charge. Interim notification letters were mailed November 10, 2021. Owner notification letters were mailed on March 17, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S43.
2021-07-15
- Manufacturer: Ford Motor Company
- Components: SUSPENSION:REAR
- Summary: Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
- Consequence: A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
- Remedy: Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
2020-10-30
- Manufacturer: Ford Motor Company
- Components: SUSPENSION:REAR
- Summary: Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
- Consequence: A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
- Remedy: Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
2019-06-10
- Manufacturer: Ford Motor Company
- Components: SUSPENSION:REAR
- Summary: Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
- Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
- Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
2017-08-28
- Manufacturer: Ford Motor Company
- Components: WHEELS:HUB
- Summary: Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
- Consequence: A loss of the wheel or wheel end can increase the risk of a crash.
- Remedy: Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
2015-12-02
- Manufacturer: Ford Motor Company
- Components: FUEL SYSTEM, GASOLINE
- Summary: Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.
- Consequence: A fuel leak in the presence of an ignition source may result in a fire.
- Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.
2015-03-24
- Manufacturer: Ford Motor Company
- Components: STRUCTURE:BODY:DOOR
- Summary: Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
- Consequence: If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
- Remedy: Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.
2014-05-29
- Manufacturer: Ford Motor Company
- Components: STEERING:ELECTRIC POWER ASSIST SYSTEM
- Summary: Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.
- Consequence: If the vehicle experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of a vehicle crash.
- Remedy: Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall began on July 23, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S06.
2013-06-26
- Manufacturer: Ford Motor Company
- Components: LATCHES/LOCKS/LINKAGES
- Summary: Ford Motor Company (Ford) is recalling certain model year 2013 Ford Explorer, Taurus, and Lincoln MKS vehicles manufactured November 29, 2012, through December 12, 2012. In the affected vehicles, with sufficient door openings and closings, the child safety locks may change from an activated position to a deactivated position without notice.
- Consequence: If the child lock is deactivated, the door could be unlocked and opened from the inside which could lead to personal injury to an unrestrained child.
- Remedy: Ford will notify owners, and dealers will test the safety locks. If necessary, the locks will be replaced free of charge. The recall began on August 2, 2013. Ford's recall number is 13S07. Owners may contact the Ford customer relationship center at 1-866-436-7332.
2013-05-31
- Manufacturer: Ford Motor Company
- Components: FUEL SYSTEM, GASOLINE
- Summary: Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
- Consequence: A fuel leak in the presence of an ignition source may result in a fire.
- Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
2013-03-27
- Manufacturer: Ford Motor Company
- Components: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
- Summary: Ford is recalling certain model year 2012 Taurus, Lincoln MKS, and model year 2013 Explorer vehicles manufactured July 19, 2011, through March 15, 2012. In the affected vehicles, the fuel tanks may have a marginally sealed seam in the side of the tank. As a result, the fuel tanks may not provide the expected strength in the event of an impact. The tanks may also leak.
- Consequence: A fuel leak in the presence of an ignition source may result in a fire.
- Remedy: Ford will notify owners, and dealers will inspect the fuel tanks and replace them as necessary, free of charge. The recall began on May 9, 2013. Ford's recall campaign number is 13S03. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
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