2016 Ford C-max energi problems

The Ford C-Max (stylized as Ford C-MAX and previously called the Ford Focus C-Max) is a car produced by the Ford Motor Company from 2003 to 2019. It has a five-door compact multi-purpose vehicle (MPV) design. The Ford Grand C-Max has a longer wheelbase.
Ford introduced the C-Max in the United States as its first hybrid-only line of vehicles, which includes the C-Max Hybrid, released in September 2012, and the C-Max Energi plug-in hybrid, launched in October 2012. Although the C-Max was initially available only in Europe, the first generation was partially available in New Zealand.
First generation (2003)
The Ford Focus C-Max is preceded by the eponymous show car, which was designed by Daniel Paulin and unveiled at the 2002 Paris Motor Show.
C-Max Mk I was the first product to use the Ford C1 platform, also used by the Ford Focus Mk II and the compact MPV Premacy/Mazda5. Its internal code name is C214.
It seats five passengers and has a large amount of cargo space, which can be increased by folding the rear seats flat. Some models feature diagonally sliding outer rear seats. It also shares the control blade independent rear suspension from the Focus.
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Common 2016 Ford C-max energi problems
The 2016 Ford C-Max Energi is a plug-in hybrid hatchback/wagon available in a single SEL trim level. While the car has its strengths, including high fuel economy, decent electric-only range, stylish and well-made interior, refined handling and ride dynamics, quick acceleration, and elevated driving position, there are several common problems reported by owners that might be of concern.
- Stereo System Randomly Locks Up: Some owners have reported that the stereo system randomly locks up every few days and needs to be rebooted. This can be an annoying issue but is generally considered tolerable.
- 12V Battery Issues: There have been instances where the 12V battery went completely flat during detailing when the doors and interior lights were left on for a few hours. After a jump start, the battery still seemed to be functioning properly, but this issue can be a concern for those who rely on the car for daily use.
- Door Sealing Problems: Some versions of the C-Max Mk2 have door-sealing issues, which can cause a high-pitched squeal at speed. The cause of the fault is most often a faulty sealing strip, which needs to be removed, straightened, and refitted with new adhesive. This is a procedure that a DIY mechanic should be capable of completing without issue.
- Child Lock System Failure: Some versions of the C-Max have suffered a failure of the child lock system, which is less than ideal in a family vehicle. The problem is caused by water getting into the driver’s or passenger’s door, usually through a faulty seal on the door mirror. The solution is to remove the door trim and check which components are affected by water ingress, then dry them out or replace them. Then remove the door mirror and replace the sealant before refitting the mirror.
- Keyless Locking Problems: Versions of the C-Max Mk2 with keyless entry have been known to suffer failure of the system. This is because in winter salty water can get into the external front door handles, causing the door lock sensor to fail. The solution is to remove the handle and clean it out, a task that is easily accomplished by following the relevant procedure.
These issues, while not necessarily major, can be frustrating for owners. It is essential to be aware of these common problems when considering the purchase of a 2016 Ford C-Max Energi. Regular maintenance and inspections can help prevent or address these issues, ensuring a more reliable and enjoyable ownership experience.
Is the Ford C-Max Energi reliable?
The current Consumer reports Used Car Guide recommends the C-Max as “a hidden used car gem.” Avoid the 2013 model year, though. Transmissions on the Hybrid (not Energi) model were failure-prone before 2015. I own a 2014 C-Max Hybrid and a 2017 C-Max Energi, both for about six years now.
How long will Ford C-Max Energi last?
roughly 8 years
The make and model of your hybrid vehicle can affect its battery's life, but as a general rule the hybrid battery in Ford vehicles is warrantied to last roughly 8 years or to 100,000 miles, whichever comes first, under normal driving conditions.
How long is the battery life on a 2016 Ford C-Max?
How often should you replace your 2016 Ford C-Max battery? Every 3 to 5 years, but you should have your battery tested ordinarily for extreme drops in voltage to make sure it's operating at a reliable level. Vehicle batteries generally transmit 12 to 13 volts unless you have a high-performance battery.
Is there any problems with Ford C-Max?
The C-Max Mk2 also has problems that include a loose door frame weather strip, leaky manual transmissions, coolant pump leaks, and a failure of the keyless entry system. However, don't worry, because here we explain what the issues involve and how the DIY mechanic can save large sums of money by repairing them at home.
Is the Ford C-Max Energi reliable?
The current Consumer reports Used Car Guide recommends the C-Max as “a hidden used car gem.” Avoid the 2013 model year, though. Transmissions on the Hybrid (not Energi) model were failure-prone before 2015. I own a 2014 C-Max Hybrid and a 2017 C-Max Energi, both for about six years now.
How long is the battery life on a 2016 Ford C-Max?
How often should you replace your 2016 Ford C-Max battery? Every 3 to 5 years, but you should have your battery tested ordinarily for extreme drops in voltage to make sure it's operating at a reliable level. Vehicle batteries generally transmit 12 to 13 volts unless you have a high-performance battery.
Is there any problems with Ford C-Max?
The C-Max Mk2 also has problems that include a loose door frame weather strip, leaky manual transmissions, coolant pump leaks, and a failure of the keyless entry system. However, don't worry, because here we explain what the issues involve and how the DIY mechanic can save large sums of money by repairing them at home.
How long will Ford C-Max Energi last?
roughly 8 years
The make and model of your hybrid vehicle can affect its battery's life, but as a general rule the hybrid battery in Ford vehicles is warrantied to last roughly 8 years or to 100,000 miles, whichever comes first, under normal driving conditions.
2016 Ford C-max energi complaints
The NHTSA has received 0 complaints about various vehicle components related to the 2016 Ford C-max energi.
You can leave your car complaint via the special form below.
Negative 2016 Ford C-max energi car reviews
Positive 2016 Ford C-max energi car reviews
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I am thrilled with the drivability and gas economy. I am having a wonderful time driving this car and it makes my trips to work enjoyable. I feel comfortable and safe in the car.
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I absolutely adore my C-Max energi! With the 120 volt powercord that came with the vehicle, I can get a full 5.5 kWh charge in just 7 hours for about $.60. This charge can take me anywhere from 15-20 miles, depending on the conditions. Since I mostly drive in the city and recharge daily, I get an overall 67 mpg, which is fantastic! I've been using this car for 6 months now and it has been a great experience. Before the C-Max, I had a MINI Cooper, which was nice and sporty, but my daughters had outgrown it. Luckily, the C-Max is perfect for our tall family of four. We all fit comfortably and the kids love the color-changing
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We recently returned our leased Chev Volt. Although we loved the technology, the interior was way too small. We then went on a hunt for a roomier electric and gas car. Living in Alaska, a full electric car is too hard to manage due to the scarcity of charging stations. The Energi combo vehicle works great for us. After considering the new Prius and testing higher-end hybrids such as the Avalon and Malibu, we finally settled on the CMax Energi for two main reasons: comfort and price. This is a great vehicle for us, with plenty of headroom (I'm 6'2
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I leased one in 13 and I'm picking up my second one. I didn't care for the hybrid, but I love the engine. I went a year and a half before needing gas. Now I drive more, averaging around 180 miles per gallon. I buy gas every 1200 miles or so for 10 gallons. I drive 80 plus 20 miles each way to work and home, and I charge at home and work, so I get a fair amount of electric use. I estimate the electric cost at 85 cents per gallon equivalent, but the best part is not having to go to the gas station often and the quiet electric engine.
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Wow, you've owned over 35 vehicles in your life! That's quite impressive. From cars to trucks and everything in between, including a Nissan Leaf, you've had quite the experience. However, it sounds like you've found the perfect vehicle for you. The interior is great and comfortable, with a fantastic stereo system. It's spacious enough to fit 4 tall adults with ease and has fantastic visibility. The power and handling are also top-notch, and the gas mileage is amazing, averaging between 58mpg and 65mpg on your daily drive to work and back. Although the battery takes up most of the cargo area, it's still a fantastic vehicle. It's a shame that it doesn't come with a backup camera, but at least it has backup sensors. It's surprising that Ford doesn't advertise it more, but hopefully, they won't phase it out because it's such a great vehicle.
Additional sources
More sources of information about 2016 Ford C-max energi problems:

Stay away from C-Max Energi with transmission issues? : r/cmaxhybrid
Dec 2, 2021 ... Hey all, been lurking for a bit and have been highly interested in the Ford Energis, both C-Max and Fusion. I have a '12 Focus SEL right now ...

More issues with my 2016 Cmax - Ford C-MAX Hybrid Forum
Dec 4, 2016 ... If you see any gaps in between the welds or around the hinges, you will probably have a place where water can get in. The problem with this, is ...
2016 Ford C-MAX Energi Problems | Kelley Blue Book
How reliable is the 2016 Ford C-MAX Energi? See the most common repairs performed and learn if your vehicle is at risk for major repairs in the next 12 ...

Passed 200K, how long will these Cmax Hybrids go? Are 2016 thru ...
Mar 19, 2022 ... Ford C-MAX Hybrid Forum. Existing user? Sign ... This is a known problem with all Fords with ... Beyond the reliability issues, there are several ...
2016 Ford C-MAX Reliability - Consumer Reports
Owner Reported Trouble Spots · In-car Electronics · Paint And Trim · Steering And Suspension · Electrical Accessories · Climate System · Transmission Major · Electric ...
Walker Senger 2025-01-03
We signed the papers to lease this car on Saturday, August 13, 2016. The odometer read 62 miles. After familiarizing ourselves with the car, we were excited to hit the road! However, the car wouldn't start. No one knew what to do, but eventually, they got it going. The salesman explained that they reset the code. We drove home with a Ford employee following us, just in case. Thankfully, we made it home without any issues. On Wednesday, August 17th, the car wouldn't start again. This time, the odometer read 122 miles. I had the car towed to the nearest dealership and left it there. The service manager called and informed me that the 'electronic control module for hybrid' needed replacing, but unfortunately, the part was on back order. Does this mean that there is a run on this part? I was disappointed because I bought this car to replace my 14-year-old car, hoping for a reliable vehicle. I'd like to keep in touch with Ray Brisbine of CA, who seems to have had the same experience. I wonder if his problems were resolved. After two weeks, we finally got the car back from the dealer service. The service manager told us that Ford engineers called him and said the car did not need a new control module, but rather the computer needed re-programming. So, Ford engineers talked the dealer tech people through a complete re-programming of my c-max energi. We've had it back for four days now, and it is running well. We hope that this is 'the fix'. The service manager said that they have gotten a recall for all c-max energi cars, probably for this reprogramming. We still have a minor problem: holding the lock sensor area for a second does not work to lock the doors. However, unlocking does work. Also, if I lock the doors with the power door locks while exiting, the car locks, but about 15 seconds later the horn beeps loudly until the car is unlocked. We found the Ford dealership to be very helpful during this period, even giving us a lender car to keep for the duration of the repair.
Darrion Zemlak 2024-09-29
I experienced problems with the electrical system early on. However, I am confident that the issue was primarily caused by the dealership. Despite the sales people and management appearing to care, the car had to be towed twice due to the technicians failing to make proper electrical connections. Shockingly, the second time they delivered the car to me without reassembling the hybrid battery compartment! Fortunately, FMC came to the rescue and made some commercial accommodation that has worked for me.
Amari Zulauf 2024-03-28
It seems like there might be some issues with the car you're describing. Specifically, you mentioned that there is no trunk space, the glove box cannot be locked, the colors in the dash are blending, and there is not enough storage space. Is there anything else you'd like to add or any other concerns you have?
Roberto Funk 2024-01-21
The C-Max has some quirks to consider before purchasing. During the winter, it takes a while for the car to warm up and the battery drains quickly when using the heater and fans on short trips. However, during the summer, the car averages 43mpg and can even eliminate the need for gas entirely. It's important to note that the hybrid mode may not kick in on short trips below 20 degrees. The lithium ion battery has an 8-year warranty and typically lasts around 10 years with proper care. While the C-Max is a good car, there may be better options available from competitors.