2013 Chevrolet Captiva problems
The Chevrolet Captiva is a compact crossover SUV marketed by General Motors. The first generation was developed by GM Korea, based on the GM Theta platform and derived from the S3X concept car revealed in 2004. Released in 2006, it was sold internationally as Chevrolet Captiva, in Australia and New Zealand as Holden Captiva and in South Korea as Daewoo Winstorm until 2011, when the international name was adopted. The vehicle shares much its underpinnings with the similarly-styled Opel/Vauxhall Antara / second-generation Saturn Vue, with the Captiva offering optional third-row seating.
In 2018, Chevrolet ended production of the first-generation Captiva and began replacing it worldwide with the Equinox. The second-generation Captiva, which is a rebadged Baojun 530 produced in China by SAIC-GM-Wuling, was introduced in Colombia in November 2018 and Thailand in March 2019. The second-generation model is also offered in many Latin American markets, including Mexico since 2021.
First generation (C100, C140; 2006)
The Captiva is a front-wheel or all-wheel drive SUV; the engines were supplied by Holden in Australia, the Family II naturally aspirated four-cylinder petrol or the Alloytec Holden V6 built in Australia, and later a 2.0-L turbo-diesel supplied by VM Motori in South Korea.
Designated C100 by Daewoo and CG in Holden's terminology, the Captiva was launched in 2006. Styling of the Captiva was inspired by the 2004 Chevrolet S3X concept car. The S3X concept was developed by GM Daewoo's design center in Bupyeong-gu, Incheon and is based on the GM Theta platform. It premiered at 2004 Paris Motor Show. Another concept car, by Daewoo, the Chevrolet T2X premiered at the 2005 Seoul Motor Show with its design was based on the S3X, using a shortened platform. The T2X is referred to as a sport utility coupe, accounting for its rear hinged doors, lack of conventional B-pillars, and shortened wheelbase—features that were first revealed on the "Daewoo Oto" (later renamed "Daewoo Scope") concept at the 2002 Seoul Motor Show. Production was slated for late 2006, but as of 2009 no further announcement has been made.
For the Captiva, the production version of the S3X, both five- or seven-seat configurations are available. Standard safety features include: antilock brakes, electronic stability control (ESC), front seatbelt pretensioners and force limiters, and driver and front-passenger airbags. Side-curtain airbags are standard on higher luxury-level variants in some markets. In crash safety tests conducted by Euro NCAP, the Captiva was given a four out of five stars crash rating. The results from the test were helped by the use of high-strength steel used in the body shell which was designed to spread crash forces over distinct load channels, therefore ensuring the safety of the occupants within the safety cell. The vehicle's optional active all-wheel drive system is fully incorporated with the ESC and antilock braking systems, consequently improving car handling and control. When the vehicle detects a loss of traction, the all-wheel drive mode is activated automatically. In ordinary driving situations, only the vehicle's front wheels are used.
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Common 2013 Chevrolet Captiva problems
Based on the complaints from owners of the Chevrolet Captiva 2013, here are the common problems reported:
- Excessive Oil Consumption: Owners have reported issues with the Chevrolet Captiva 2013 consuming excessive amounts of oil. This can lead to frequent refills and potential engine damage if not addressed promptly.
- Timing Chain Failure: Another common problem is timing chain failure. This issue can cause significant engine problems and may result in engine failure if not resolved in a timely manner.
- Engine Running Rough: Owners have experienced instances where the engine runs rough, indicating potential issues with the engine's performance or components. This can lead to poor fuel efficiency and overall driving experience.
- Faulty Camshaft Actuator Sensor: Reports have highlighted problems with the camshaft actuator sensor in the Chevrolet Captiva 2013. A faulty sensor can impact engine performance and may lead to issues with timing and combustion.
- Key Stuck in Ignition: One prevalent complaint is the key getting stuck in the ignition, particularly between 60,000 and 70,000 miles. This can be a frustrating issue for owners and may require professional assistance to resolve.
- Instrument Panel Blackouts: Some owners have reported instances where the instrument panel blacks out, affecting visibility of crucial information while driving.
- Drive Train Jerks: Complaints have been made about the drive train jerking, which can affect the smoothness of the vehicle's acceleration and overall driving experience.
- Stabilitrak Randomly Engages: Issues with the Stabilitrak system randomly engaging have been noted by owners. This can impact the vehicle's stability and handling.
- Power Windows Malfunction: Owners have experienced problems with the power windows, where they stop working intermittently or completely. This can be an inconvenience and affect the overall usability of the vehicle.
These common problems with the Chevrolet Captiva 2013 highlight various issues that owners have faced, ranging from engine-related concerns to electrical and drivetrain issues. Addressing these problems promptly through professional maintenance and repairs is crucial to ensure the longevity and performance of the vehicle.
How many miles does a 2013 Chevy Captiva last?
What is Chevrolet Captiva lifespan? The estimated lifespan of a Chevrolet Captiva is 142,000mi, before reaching the life expectancy upper limit. Fuel type is a major factor when looking into a vehicles lifespan/life expectancy.
What is the most common problem with the Chevy Captiva?
Engine problems are numerous for the Captiva. There are issues reported for excessive oil consumption, timing chain failure, engine running rough, and a faulty camshaft actuator sensor. Another very common complaint that seems to happen primarily between 60,000 and 70,000 miles is the key getting stuck in the ignition.
Are Chevy Captivas reliable?
The probability of a repair being a severe or major issue is 13% for the Chevrolet Captiva Sport, compared to an average of 11% for compact SUVs and 12% for all vehicle models.
What is the recall on the Chevy Captiva engine?
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET CAPTIVA VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH APRIL 21, 2011. DRIVING THE VEHICLE WITH THE TRANSMISSION IN MANUAL MODE AND IN FIRST GEAR CAUSES THE ENGINE AND POWER STEERING PUMP TO OPERATE AT HIGHER SPEED THAN IS TYPICAL.
What is the most common problem with the Chevy Captiva?
Engine problems are numerous for the Captiva. There are issues reported for excessive oil consumption, timing chain failure, engine running rough, and a faulty camshaft actuator sensor. Another very common complaint that seems to happen primarily between 60,000 and 70,000 miles is the key getting stuck in the ignition.
How many miles does a 2013 Chevy Captiva last?
What is Chevrolet Captiva lifespan? The estimated lifespan of a Chevrolet Captiva is 142,000mi, before reaching the life expectancy upper limit. Fuel type is a major factor when looking into a vehicles lifespan/life expectancy.
Are Chevy Captivas reliable?
The probability of a repair being a severe or major issue is 13% for the Chevrolet Captiva Sport, compared to an average of 11% for compact SUVs and 12% for all vehicle models.
Is Chevrolet Captiva a good car in South Africa?
On the road, the Captiva feels stable and predictable, but it can't match some newer rivals for ride refinement over a variety of surfaces. It tends to feel its size (a somewhat lumbering vehicle) compared with the likes of the X-trail and the five-seat rivals.
2013 Chevrolet Captiva car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Chevrolet Captiva problems, we found that the most common problems with these 2023 model year vehicles are:
- Engine problems
- Electrical system problems
- Unknown or other problems
- Power train problems
- Electronic stability control (esc) problems
The graph below shows statistics for all 2013 Chevrolet Captiva vehicle components and the number of complaints received.
Latest 25 complaints 2013 Chevrolet Captiva
The NHTSA has received 105 complaints about various vehicle components related to the 2013 Chevrolet Captiva. Below are the 25 most recent complaints reported for 2013 Chevrolet Captiva vehicles.
ENGINE PROBLEM
- Date Of Incident: 2024-07-12
- VIN: 3GNAL3EKXDS
- Components: ENGINE
- Summary: This car is know for engine consumption issues it is the motor and it is know has has been recalled due to issues in prior years. My engine is consuming a half a quart every 40 miles.
ENGINE PROBLEM
- Date Of Incident: 2024-06-01
- VIN: 3GNAL2EK2DS
- Components: ENGINE
- Summary: The engine light was on and i went to dealership to have it checked out. They told me that it was a computer glich and not to worry about it. Was driving on the highway when the engine exploded and the car stopped. I was able to glide to the side of the road. After talking to dealership again they said that this model had something wrong with a part in the engine that normally would cause the car to stop without warning when reaching around 125,000 miles on it. I made it to 150,00+.
POWER TRAIN,ENGINE PROBLEM
- Date Of Incident: 2024-03-07
- VIN: 3GNAL3EK3DS
- Components: POWER TRAIN,ENGINE
- Summary: Within 3 days my vehicle stopped working with no warnings (check engine or other warnings) the vehicle made a rattling noise and then would not turn on. Upon inspection mechanic informed me that the engine would need to be replaced. There were no oil leaks or issues that would have caused the engine to die. The vehicle did not give me any signs of warnings that there was a problem. This cost would be more than the total I purchased the vehicle for. The engine has 85,000 miles and vehicle was well cared for. The vehicle is unsafe to drive and unreliable and when researching this car thousands of other people have experienced this same issue. There is a recall on the 2011 and 2012 captivas and this same issue is occurring in the 2013 captivas.
ENGINE PROBLEM
- Date Of Incident: 2024-03-04
- VIN: 3GNAL3EK3DS
- Components: ENGINE
- Summary: The contact owns a 2013 Chevrolet Captiva Sport. The contact stated that while driving at various speeds, the vehicle made an abnormal sound. Additionally, the contact stated while driving 30 MPH, the vehicle shuddered and stalled. The contact was able to veer to the side of the road. The contact was able to restart the vehicle and drove to the residence. The check engine warning light was illuminated. The contact stated that the failure recurred while driving, and the vehicle failed to restart. The vehicle was towed to an auto body repair shop, where it was diagnosed that the engine had failed and needed to be replaced. An unknown dealer was notified of the failure and informed the contact that the manufacturing of the vehicle was discontinued due to engine failures. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 85,000.
AIR BAGS,ENGINE,BACK OVER PREVENTION PROBLEM
- Date Of Incident: 2023-10-12
- VIN: 3GNFL3EK9DS
- Components: AIR BAGS,ENGINE,BACK OVER PREVENTION
- Summary: When describing what happened, try to answer these questions as specifically as possible: What component or system failed or malfunctioned? Is it available for inspection upon request? the engine, when I am at a traffic light or in line at school to pick up my daughter, the car starts to shake suddenly, what I have to do is put it in NEUTRAL so that the movement decreases. Also when I'm driving on the highway they change speeds unpredictably. The engine light comes on intermittently. How was your safety or the safety of others put at risk? It puts my safety and that of my family at risk because if I don't put it in NEUTRAL it can accelerate and collide with the car behind or in front if the distance in the school line is tight. And on the road, having this unpredictable change in speed puts our lives in danger since many cars go at speeds of more than 75 miles per hour. Has the problem been reproduced or confirmed by an independent dealer or service center? The problem was confirmed by an independent mechanic. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there warning lights, messages or other symptoms of the problem before the failure and when did they first appear? When the engine light came on.
ENGINE PROBLEM
- Date Of Incident: 2023-09-26
- VIN: 3GNAL3EK8DS
- Components: ENGINE
- Summary: These vehicles are known to use an excess of oil in the engine, when the engine oil is low there is no warning light/system to notify operator of this, I have talked with many other owners and it is the same story. Mechanics report this engine uses oil burnt by the catalytic convertor, they say it can only be fixed if you have a major engine repair, then it will be normal in oil usage. This seems to fit under the lemon law. Chevy knows about this problem, both the usage of excessive oil and also no low warning when oil is low. This can lead to a major cost or damage to the engine. Again this is a known issue. Let me know if questions. [XXX] [XXX] thanks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
UNKNOWN OR OTHER,ENGINE PROBLEM
- Date Of Incident: 2022-04-09
- VIN: 3GNAL2EK5DS
- Components: UNKNOWN OR OTHER,ENGINE
- Summary: I was driving down the highway when it started losing power. The engine light came on. I had got this car at a dealer, so I took it to them, and they wouldn't do anything. It was low on oil, so I got a gallon of oil and started home which was a half hour away. I could only drive a little way and had to stop and put oil in it. I took it to a mechanic, and they checked the motor and changed the oil. The oil pan had shavings in it. The mechanic said the motor had to be replaced. We found out later that the motor was getting bad when it was traded at the dealer. I had it less than a month. If I had been on the interstate and this happen, I could have been hit. The Better Business Bureau couldn't get anywhere with the dealer either. I talked to a gentleman at General Motors, and they wouldn't help either.
SERVICE BRAKES PROBLEM
- Date Of Incident: 2023-06-30
- VIN: 3GNAL2EK2DS
- Components: SERVICE BRAKES
- Summary: Reporting for my Mother in law. Confirmed by me several times. First incident occurred while she was driving, dry roads, normal traffic at approximately 65 MPH the front brakes locked up and abruptly bought the car to a stop. She was half in the traffic live lane and half on shoulder. She called me and I went immediately. I got there in about 30 minutes and there was several people trying to push the car off the road and all said it wouldn’t budge. I felt the heat of the left front brake was extremely hot. I sat in the car, started it up, attempted to get it to move, it wouldn’t. I figured it was electronic as there was no DTC/MIL lights. I thought the quickest thing I could do was remove power which I did for about 3 minutes. Started up and it drove to shoulder. We switched vehicles, I drove hers, I was traveling 65 mph when the stabilitrek service message showed on display and two minutes later the car stopped on its own again, I was barely able to get off the highway and people were honking swerving around, one yells to fix my brake lights! Still no MIL Check Engine light. This is IMO a safety issue as there is no warning! I was able to drive short bits to get it home. Only after I got home, car cooled, went to try and drive with scan tool hooked up it threw a code for ABS/TCS system pressure circuit malfunction, DTC C0131-5A! It has cleared a couple of times and each time you drive it and the brakes lock up, front left-rear right and vice versa, no brake lights, just uncommanded brake pressure! Oh and the stabilitrek service comes on after as well. It’s been to two shops and not fixed yet, one place quoted $2500 because he said it could be anything and his state of the art equipment can’t pin point the actual issue but he did confirm the locked up brakes with indicated partial pressure applied for no reason. This could definitely cause an accident!
VEHICLE SPEED CONTROL,ENGINE PROBLEM
- Date Of Incident: 2010-08-15
- VIN: 3GNAL2EK0DS
- Components: VEHICLE SPEED CONTROL,ENGINE
- Summary: The contact owns a 2013 Chevrolet Captiva. The contact stated that the cruise control intermittently failed to operate as needed. Additionally, the contact stated that the vehicle was consuming an excessive amount of oil and that there was no warning light illuminated. The vehicle was taken to an independent mechanic, who was unable to duplicate the failure. The manufacturer was made aware of the failure. The failure mileage was unknown.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2023-04-13
- VIN: 3GNAL4EK4DS
- Components: ELECTRICAL SYSTEM
- Summary: Key will lock in ignition and vehicle will not start. Happens intermittently. Battery is fine, alternator is fine, dealership replaced ignition when purchased which helped for about a year, but the problem continues to become more frequent. Rattling the battery fixes the problem, but only temporarily.
ENGINE PROBLEM
- Date Of Incident: 2023-02-01
- VIN: 3GNAL4EK3DS
- Components: ENGINE
- Summary: The contact owns a 2013 Chevrolet Captiva. The contact stated while driving at an unknown speed, the vehicle was making abnormal sounds. The dealer was contacted and stated that the vehicle was consuming an excessive amount of oil. The contact was informed to closely monitor the oil level. On another occasion, the vehicle stalled and was taken to an independent mechanic to be diagnosed. The contact was informed that the timing chain had failed and bent the valves. The contact was informed that the engine needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was contacted and stated that the vehicle was no longer under warranty. No additional assistance was provided. The failure mileage was 103,416.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2022-08-03
- VIN: 3GNFL2EK8DS
- Components: ELECTRICAL SYSTEM
- Summary: Continus electric drop causing different systems to lose power, fail, or temporarly disable including but not limited to traction control, emergency break, radio and lights. After researching the problem in various forums I noted many owners facing the same problem over various years with no clear solution.
STEERING PROBLEM
- Date Of Incident: 2022-02-14
- VIN: 3gnal4ek3ds
- Components: STEERING
- Summary: The contact owns a 2013 Chevrolet Captiva. The contact stated that while his brother was driving at an undisclosed speed, the steering column knuckle detached, causing the steering wheel to become inoperable. The dealer was made aware of the failure and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 170,386. Car was serviced on 12/5/2019 for a KIA warrantied repair; timing belt replacement causing engine failure. The representative restated again that KIA would not repair the car. Consumer stated vehicle sustained a rod bearing failure at 74,000 miles during operation at highway speeds. Consumer did not receive a letter from KIA for corrective maintenance.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2021-08-04
- VIN: 3GNAL2EK7DS
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2013 Chevrolet Captiva. The contact stated that on multiple occasions after inserting the key into the ignition switch, the ignition switch would not turn, and the engine could not be started. Also, the key would remain stuck inside the ignition switch and could not be removed. The vehicle was towed to a local service center who replaced the ignition switch, but the failure continued to occur. The local dealer and manufacturer were not notified of the failure. The failure mileage was 92,000.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2021-05-20
- VIN: 3GNAL4EK8DS
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
- Summary: UNKNOWN, several times between my husband or myself while driving down the road and on the interstate, the vehicle would just completely shut off no lights, no brakes no nothing. We purchased the vehicle used so we thought that it had something to do with some minor maintenance but this first occurred only after having the vehicle for two weeks. We've taken the vehicle back to where we purchased it, they could not find any issues with the vehicle and taken it to other locations with no luck on solving issue. The vehicle does not give any signs or warning when it will shut down while drive. Here recently when using the turn signals, switching on high beams, or even turning on the radio causes the vehicle shut down.
ENGINE PROBLEM
- Date Of Incident: 2021-01-01
- VIN: 3GNAL4EK4DS
- Components: ENGINE
- Summary: PURCHASED CARE USED AT 76,000. CAR WENT FOR REPAIRS ONCE AFTER 4 MONTH OF OWNERSHIP, WAS JERKING. CAMSHAFT ACTUATOR WAS REPLACED AT THIS TIME. OIL CHANGE WAS DONE AT THIS TIME AS WELL. SIX MONTHS LATER CAR BEGINS TO JERK REPEATEDLY IN DRIVE AND REVERSE WHEN COMING TO A STOP OR IDLING, NO WARNING LIGHTS LIT. UPON INSPECTION WAS FOUND WITH NO OIL AT ALL. CAR WAS 3,500 INTO AN OIL CHANGE - BURNED THROUGH ALL OIL. SINCE RESEARCHING, THIS IS A VERY COMMON PROBLEM WITH THE 2.4 L ECO ENGINE, SAME AS CHEVY EQUINOX. ENGINE IS BEING REPAIRED, MAY NEED REPLACEMENT. VERY UPSETTING OWNING VEHICLE UNDER A YEAR, AND UNDER 100,000 MILES. CHEVY NEEDS TO ACKNOWLEDGE THIS MAJOR ISSUE WITH THE CAPTIVA.
ENGINE PROBLEM
- Date Of Incident: 2020-12-22
- VIN: 3GNAL4EK3DS
- Components: ENGINE
- Summary: MY CAPTIVA LEAVES NO TRACE OF OIL ON THE GARAGE FLOOR BUT BURNS THROUGH OIL FAST ENOUGH I MUST ADD OIL BETWEEN OIL CHANGES. VEHICLE DOES NOT SMOKE SO I DON'T KNOW WHERE IT GOES. I KNOW SEVERAL OTHER PEOPLE WITH CAPTIVAS THAT HAVE HAD THE SAME PROBLEM AND SOME HAVE HAD THEIR MOTORS REPLACED. I CANT BELIEVE THERE IS NO RECALL ON SOMETHING TO DO WITH THE OIL ISSUE AS I KNOW OF AT LEAST 2 OTHER PEOPLE THAT PROBLEM. NOW I AM DEALING WITH A LEAKY RADIATOR AND HAVE MADE AN APPOINTMENT TO HAVE THAT FIXED. A 7 YEAR OLD CAR WITH JUST OVER 100K ON IT SHOULD NOT HAVE THESE PROBLEMS. IF I HADN'T CHECKED THE OIL, THE MOTOR NO DOUBT WOULD HAVE SEIZED UP GOING DOWN THE ROAD AND WHO KNOWS WHAT WOULD HAVE HAPPENED. I DON'T KNOW THE EXACT DATE THAT WE FINALLY HAD TO START ADDING OIL BUT IT HAS BEEN OVER A YEAR. I AM FINALLY TIRED OF HAVING TO CHECK OIL LIKE I OWN A 200K CAR.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2020-03-10
- VIN: 3GNAL4EK7DS
- Components: UNKNOWN OR OTHER
- Summary: I KEY STUCK IN IGNITION. TURN CAR OFF CANNOT REMOVE KEY FROM IGNITION
ENGINE PROBLEM
- Date Of Incident: 2020-07-03
- VIN: 3GNAL3EK0DS
- Components: ENGINE
- Summary: LAST YEAR IT KEPT GOING DEAD, I HAD JUST HAD OIL CHANGED HAD IT CHECKED BY MECHANIC IT WAS OUT OF OIL, HE REPLACED SENSORS BECAUSE THEY WENT OUT BECAUSE NO OIL, I FAILED COMPLAINT WITH COMPANY I USED FOR OIL CHANGE THINKING THEY DID NOT PUT OIL BACK IN IT, THEY PD FOR REPAIR. IN JUNE HAD OIL CHANGED 2 WKS LATER IT STARTED MAKING CLATTERING SOUND, OUT OF OIL AGAIN AND STILL HAD 3000 MILES LEFT BEFORE ANOTHER CHANGE. TOOK IT TO COMPANY HE INFORMED ME 2.4 ECO MOTOR HAD A LAW SUIT LAST YR FOR OIL USAGE THRU ENGINE PISTONS, I WAS NEVER SENT A NOTICE OF RECALL OR ANYTHING. I BELIEVE THIS HAS BEEN PROBLEM ALL ALONG.NOW I'M STUCK WITH A VEHICLE I'M WORRIED WILL STOP ON ME.AND GM WILL NOT PAY TO HAVE IT LOOKED AT OR NOTHING. I CAN NOT AFFORD ANOTHER CAR, AND THIS ONE HAS BEEN SERVICED AND TAKEN VERY GOOD CARE OF. ANY SUGGESTIONS . CAR WAS IN MOTION
ENGINE PROBLEM
- Date Of Incident: 2018-05-05
- VIN: 3GNFL3EK3DS
- Components: ENGINE
- Summary: I HEARD A SMALL NOISE. TOOK MY CAPTIVA TO MY SHOP TO CHECK IT OUT. THEY WOULDN'T EVEN LET ME DRIVE IT TO MY DEALER WHICH WAS 2 MILES AWAY. THEY HAD IT TOWED. THE 2.4L ENGINES ALSO IN GMC'S TERRAIN AND EQUINOX, EAT UP OIL QUICKLY AND BLOW OUT YOUR ENGINE. LUCKILY MY SERVICE PEOPLE FOUND IT. BUT IT COST ME $5,000 FOR A NEW ENGINE BECAUSE I WAS NOW AT 104,000 AND MY WARRANTY RAN OUT AT 100,000. NOW THERE IS A RECALL ON TERRAINS AND EQUINOX BUT NOT THE CAPTIVA'S. AND WE HAVE THE SAME ENGINES.
UNKNOWN OR OTHER,ENGINE PROBLEM
- Date Of Incident: 2020-04-23
- VIN: 3GNAL4EK3DS
- Components: UNKNOWN OR OTHER,ENGINE
- Summary: BOUGHR THE SUV FROM DEALER WITH 63 K MILES. DID OIL CHANGES ON TIME AND MAINTENANCE. CAR ENGINE IS NLIWN AT 86K MILES. FIRST THE CAR STARTED TI IDKE RIUGH DURING STOPS. CMTOOK IN. THEY REPLACED CRANKSHAFT SENSORS. CLEANED THROTTLE.BODY. RAN OK FOR 2 MONTHS. THEN PROBLEM CAME BACK. HOWEVER THE NEXT DAY THE SUV WOULDN'T START. DID A CRANK NO START I CHANGED THE BATTERY, TRIED THE SPARK PLUGS, FUEL FILTER. STILL NO CRANK. THE MECHANIC WHO LOOKED AT IT FOUND THAT. THE TIMING CHAIN LOST TENSION.. BECAUSE A PLASTIC CLIP. WHICH HOLDS TWNSION ON THE TIMING CHAIN WAS MISSING..A PLASTIC PIECE.. CAUSED MY TIMING TO SHIFT WHERE IT MESSED UP THE ECM. THIS CAUSED THE PISTONS TO SHOOT WHEN THE VALVE WAS CLOSED. SO NOW A CAR I BOUGHT FOR 12K. AND PAID OFF.. ONLY TO PUT 20K MILES ON IT.. WILL COST ME 7K FOR A REFURBISHED ENGINE SWAP.
ELECTRICAL SYSTEM,ENGINE PROBLEM
- Date Of Incident: 2020-03-05
- VIN: 3GNAL3EK2DS
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CHASSIS CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
ENGINE PROBLEM
- Date Of Incident: 2020-02-28
- VIN: 3GNFL3EK1DS
- Components: ENGINE
- Summary: THE CAR IS CUTTING OFF WHILE I'M DRIVING JUSTT. STOP IN THE MIDDLE OF TRAFFIC RPM IS NOT REGISTERING THE RIGHT WAY WHERE THE CAR IS CUTTING OFF
ENGINE PROBLEM
- Date Of Incident: 2019-10-05
- VIN: 3GNAL2EK4DS
- Components: ENGINE
- Summary: BROUGHT THE VEHICLE INTO A CHEVY DEALER BECAUSE IT WAS CONSUMING OIL MUCH QUICKER THAN NORMAL. I WAS HAVING TO PUT ROUGHLY 2 QUARTS IN EVERY WEEK. I DO MOSTLY SMALL TOWN DRIVING SO NOTHING TOO EXTENSIVE. THE DEALER SHOWED NO EXTERNAL LEAKS AND SUGGESTED DOING A DIAGNOSTIC TO SEE IF THERE WAS INTERNAL CONSUMPTION. CAME TO FIND THAT THE PISTON RINGS INSIDE THE ENGINE ARE BAD AND NEED TO BE REPLACED. ACCORDING TO THEM, THIS IS A COMMON PROBLEM FOR CHEVY SUVS MADE DURING THIS TIME. TO REPLACE WOULD MEAN TO REBUILD THE ENTIRE ENGINE AND COSTS AROUND $3,200 IF YOU CAN FIND A SHOP WILLING TO MESS WITH IT. VERY DISAPPOINTED. MY SISTER HAD THE SAME PROBLEM IN AN EQUINOX. HER RINGS WERE RECALLED AND CHEVY REPLACED FOR FREE. WOULD LOVE TO HAVE THEM LOOK INTO THIS AS IT SEEMS LIKE MOST PEOPLE ARE HAVING THE SAME PROBLEM...OIL CONSUMPTION AND ENGINE IDLING ISSUES. SUCKS FOR A CAR TO BE LESS THAN 7 YEARS OLD AND BE UNDRIVEABLE. WILL THINK TWICE BEFORE PURCHASING ANOTHER CHEVY.
ENGINE PROBLEM
- Date Of Incident: 2020-01-19
- VIN: 3GNAL4EK9DS
- Components: ENGINE
- Summary: DRIVING DOWN THE ROAD DOING 50. CAR JUST DIES OUT IF NO WHERE. PULLED OVER AND IT WOULD START. WAITED 15 MINUTES AND IT WOULD THEN START. CAR ENGINE SOUNDED ROUGH. HAD THE CAR TOWED TO A MECHANIC. HE TOLD ME THE ENGINE WAS BLOWN. I CONTACT CHEVY. THEY TELL ME TO GET IT LOOKED AT BY CHEVY DEALER. TOWED CAR TO DEALER. THEY HAVE NOW INFORMED ME THAT THE ENGINE WAS LOCKED AND THEY BELIEVE NO LONGER GOOD. NEW ENGINE WILL COST 8000. AFTER DOING SOME RESEARCH, I SEE ONLINE THIS IS A VERY COMMON PROBLEM N WITH THE ENGINE IN THIS MODEL. AND THIS ENGINE IS USED IN A FEW OTHER MODELS AND EXPERIENCING THE SAME PROBLEM. THEY TOW TRUCK DRIVER AND INDEPENDENT MECHANIC VERIFIED THIS WAS A COMMON PROBLEM WITH THIS ENGINE. REPRESENTATIVE AT CHEVY ALSO VERIFIED THIS WAS A COMMON PROBLEM WITH THE ENGINE. HIS NAME IS [XXX] WITH FRIENDLY CHEVROLET IN SPRINGFIELD ILLINOIS. SHOULD THESE ENGINES BE FAILING? SHOULD CONSUMERS BE FACED WITH THIS ISSUE. PLEASE HELP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional sources
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