2023 Buick Encore gx problems
The Buick Encore GX is a subcompact crossover SUV built by General Motors starting in 2019. Like the smaller Encore and the related Chevrolet Trailblazer, the Encore GX is manufactured by GM Korea. In China, it is manufactured by the SAIC-GM joint venture.
Overview
The Encore GX was revealed alongside the second generation Encore at the 2019 Shanghai Auto Show. It shares the VSS-F platform with the new Chevrolet Trailblazer crossover SUV. The size of the Encore GX is subcompact-plus, positioned between the subcompact Encore and the compact Envision.
After the discontinuation of the smaller Encore, the Encore GX was the entry-level offering from Buick, until the arrival of the larger but less expensive Envista.
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Common 2023 Buick Encore gx problems
The 2023 Buick Encore GX has been subject to several recalls and issues reported by owners. One of the most common problems is related to the engine control module (ECM) that may not clear an emissions-related code. This issue affects certain units of the 2020 to 2023 Buick Encore GX and may result in the vehicle failing certain Emissions Inspection/Maintenance tests and triggering the check engine light. The fix involves reprogramming the ECM at dealerships, free of charge.
Another recall concerns the incorrect catalytic converter installed in some 2023 Buick Encore GX units, particularly those with the turbocharged 1.2L I3 LIH gasoline engine. This problem can also affect certain units of the 2023 Chevy Trailblazer. The incorrect catalytic converter may not properly process exhaust gases, leading to potential inconvenience during emissions inspections and maintenance tests.
In addition to these recalls, some owners have reported computer issues, including the anti-lock brake sensor coming on and the check engine light illuminating. These problems have been particularly prevalent after 8,000 miles, with some vehicles requiring multiple trips to the dealership for repairs.
Lastly, some owners have reported noisy turbo problems and steering issues that appeared right away, with some vehicles requiring multiple trips to the dealership for repairs. In some cases, these issues have led to the vehicle being towed back to the dealership, and GM has not provided a satisfactory resolution, leading some owners to seek legal action.
Does the Buick Encore have any issues?
Despite being reliable, the Encore isn't perfect. The most common issues drivers have with the Encore are engine problems, defective airbags and seatbelts, and loss of power.
How reliable are Buick Encore GX?
We expect the 2024 Encore GX will have about average reliability when compared to the average new car. This prediction is based on the 2021, 2022, and 2023 models, plus the Buick brand scores.
Does Buick Encore GX have any recalls?
Summary: General Motors, LLC. (GM) is recalling certain 2020-2022 Buick Encore GX and 2021-2022 Chevrolet Trailblazer vehicles. The emergency jack, if not positioned as directed in the vehicle owner's manual, can fracture while in use.
Why is GM discontinuing the Buick Encore?
Buick has been slowly phasing out the Encore over the past few years, with the lineup cut to just one trim level for 2022, down from six offerings in 2018. Sales have dipped dramatically since the introduction of the GX, with just over 20,000 Encores sold in 2021, down 50 percent compared with 2020.
Does the Buick Encore have any issues?
Despite being reliable, the Encore isn't perfect. The most common issues drivers have with the Encore are engine problems, defective airbags and seatbelts, and loss of power.
Is the Buick Encore GX reliable?
We expect the 2024 Encore GX will have about average reliability when compared to the average new car. This prediction is based on the 2021, 2022, and 2023 models, plus the Buick brand scores.
Is the Buick Encore GX made in China?
The Buick Encore GX is a subcompact crossover SUV built by General Motors starting in 2019. Like the smaller Encore and the related Chevrolet Trailblazer, the Encore GX is manufactured by GM Korea. In China, it is manufactured by the SAIC-GM joint venture.
Where are 2023 Buick Encore GX made?
Find out where your favorite model is produced, below: Buick Encore – This popular compact SUV is currently assembled in South Korea at Buick's Bupyeong manufacturing plant.
2023 Buick Encore gx car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Buick Encore gx problems, we found that the most common problems with these 2023 model year vehicles are:
- Electrical system problems
- Service brakes problems
- Exterior lighting problems
- Steering problems
- Forward collision avoidance problems
The graph below shows statistics for all 2023 Buick Encore gx vehicle components and the number of complaints received.
2023 Buick Encore gx complaints
The NHTSA has received 12 complaints about various vehicle components related to the 2023 Buick Encore gx.
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2023-11-20
- VIN: KL4MMBS28PB
- Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,FORWARD COLLISION AVOIDANCE
- Summary: I bought my car, new, on 10/1/ 2023. The middle of November i noticed the headlights randomly dimming. On 12/3/23 I to the dealership to have them looked at. I was told there was nothing wrong but make an appt. they had my car 3 times in less than 2 months. I repeatedly told them my headlights were dimming and or going off. On Jan 13 after taking my daughter to the airport my headlights went off as i was merging on to hiway at 6:30vam. at that point i filed a complaint with GM.. They won't do anything because the dealer said the lights function'. I have not driven my car after dark Jan 113. I am terrified that it will happen again. I keep having more things go wrong. display, collision, lane assist. i have picture of some of the incidents. I HAVE ALL LOT OF DOCUMETATI0N AND PICTURES HOWEVER I GET MESSAGES THE FILES ARE TO BIG EVEN WITH A FILE WITH 6 PIECES OF PAPER.
UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2023-12-25
- VIN: KL4MMCSL2PB
- Components: UNKNOWN OR OTHER
- Summary: Malfunction of rear passenger doors and back trunk/hatch. My safety and the passengers of others is significantly at risk, the doors open slightly when turning, the seal of weather stripping opens and sounds of road noise is louder than if the door windows were open. Upon closing the drivers door and a passenger opening the rear driver side door the metal touched and made a loud metal impact sound. Paint has been removed from both doors in the exact same spot that this occurred. It seems as if the doors installed either have a faulty hinge, wrong doors attached on the rear passenger doors or their is a faulty design or weld. The rear door on the driver side is visibly unaligned to the drivers door and it appears the manufacturer added extra weather stripping to compensate for the incorrect door being installed. While the doors are locked and the vehicle turns or travels over bumps in the road it is very noticeable and I do not feel my passengers are safe. I’ve never had a vehicle separate the door from the frame while driving. This can’t be safe.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE PROBLEM
- Date Of Incident: 2023-08-20
- VIN: KL4MMCSL2PB
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
- Summary: Vehicle struggles to stay running in the heat with the air conditioning running. Low voltage codes pulled at dealership. When the air conditioner is running there is an awful toxic smell from the vents both with or without recycling the air. Vehicle struggles to slow then accelerate, such as normal driving conditions in rush hour traffic. Poor ability to accelerate, hesitant and jolting. AWD model with winter package in the desert doesn’t fair well.
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2023-10-15
- VIN: KL4MMCSL2PB
- Components: ELECTRICAL SYSTEM
- Summary: Center vehicle display intermittent issues. Will not respond, turns on back up camera while driving forward, fails to connect/respond to phone plugged in USB-C. Unable to change vehicle settings when malfunctioning. Unplug the phone and at times still displays as if it is plugged in. Other times music streamed using USB-C has static. Turning on and off the vehicle doesn’t fix. Intermittently Maps become distorted while using USB-C, unable to use. Ongoing issue dealer claims this is normal.
STEERING,WHEELS,SERVICE BRAKES PROBLEM
- Date Of Incident: 2023-09-24
- VIN: KL4MMCSL2PB
- Components: STEERING,WHEELS,SERVICE BRAKES
- Summary: Brakes squeaking, squealing and screeching. Replaced once at approximately 8k miles. Dealership ground down rotors twice, brakes replaced once. Tires are worn in the center. AWD GX, steering seems off and unstable. Brake pedal sounds and feels like a faulty spring inside. Pedal gets stuck when switching from gas to brake. Bounces back with spring feel and noise. At times it feels like I can’t control the brake when traveling at a low rated of speed and having to suddenly stop. Then while stopped on an incline the brake feels as if it releases while still depressing the brake jolting forward. Nearly forcing into intersection. Having to leave larger distances between vehicles in front to prevent vehicle from forcibly trying to rear end another vehicle. Clunking noise when turning left at a low rate of speed with minimal acceleration, such as in and out of a driveway, parking lot or after coming to a stop at an intersection. Mostly heard only turn left. Steering wheel vibrates at high rate of speed. Intermittent rattling noise heard from front center/passenger side. Ratting noise occurs after driving a while 25-30 minutes. Screw fell out of vehicle after being serviced at a local dealership, took it back with said bolt and they did not put it back. To date I’m unaware of where it belongs. Dealership has oil change tech diagnosing, consistently “functioning as normal” and “can’t duplicate issue”. I do not feel safe driving. Hard to stop and feel in control. I’ve resulted in getting rides from others when possible. 2023 GX AWD is not safe. Manufacture notified.
VEHICLE SPEED CONTROL,ENGINE PROBLEM
- Date Of Incident: 2023-07-10
- VIN: KL4MMESL2PB
- Components: VEHICLE SPEED CONTROL,ENGINE
- Summary: The contact owns a 2023 Buick Encore GX. The contact stated while depressing the accelerator pedal, the vehicle failed to immediately accelerate. On several occasions while depressing the accelerator pedal, the vehicle abruptly accelerated. The cause of the failure was not yet determined. The contact stated that the failure only occurred while the air condition was activated. The local dealer and the manufacturer were not notified of the failure. The failure mileage was 18,000.
STEERING,SUSPENSION,SERVICE BRAKES PROBLEM
- Date Of Incident: 2023-06-02
- VIN: KL4MMCSL2PB
- Components: STEERING,SUSPENSION,SERVICE BRAKES
- Summary: While driving at a low rate of speed, turning or speed bumps the vehicle starts to rattle in the front end and steering wheel. Engine feels like it slips while rattling from the front. Seems like a motor mount, suspension, tie rod or some other component. Brakes are very hard and make lots of noise. When starting the vehicle on an incline it Lunsford forward out of control.
EXTERIOR LIGHTING,STRUCTURE,VISIBILITY/WIPER PROBLEM
- Date Of Incident: 2023-04-01
- VIN: KL4MMCSL2PB
- Components: EXTERIOR LIGHTING,STRUCTURE,VISIBILITY/WIPER
- Summary: Vehicle chrome trim on the inside dash blinds driver between 12:00 PM - 2:00 PM. The bright chrome is blinding and becomes a safety issue while driving. The design and placement of the chrome is burns my eyes while driving. Perhaps not using chrome on the interior when sending vehicles to places where it is sunny 95% of the time would prevent safety issues with visibility.
POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2023-07-22
- VIN: KL4MMCSL2PB
- Components: POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
- Summary: Vehicle appears not equipped to operate in heat with air conditioning on. Vehicle struggles to keep running, idles high and jerks while driving on the highway. When trying to accelerate after slowing down it doesn’t accelerate.
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES PROBLEM
- Date Of Incident: 2023-05-29
- VIN: KL4MMCSL8PB
- Components: STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
- Summary: I was driving and randomly my new 2023 Buick Encore GX and two error messages popped up and my brakes started being less responsive. The two error messages that popped up was "Service ESC" and "Service Power Steering". I will be calling the service department tomorrow to get it checked to make sure nothing is wrong. This is apparently an issue with GM cars but I need to verify that it is not an ongoing issue.
EXTERIOR LIGHTING PROBLEM
- Date Of Incident: 2023-02-21
- VIN: KL4MMBS22PB
- Components: EXTERIOR LIGHTING
- Summary: What component or system failed or malfunctioned, and is it available for inspection upon request? I reported that my display screen would often appear corrupted when navigating. The screen will either go blank or appear grainy, preventing me from accessing the navigation or music features. Restarting my phone or turning off the display does not help. I missed a turn on a highway with heavy traffic en route to the airport most recently and it is increasingly stressful dealing with it. At another instance, my brights would come on randomly. I turned the lights off and on, which was dangerous, which did not even work. I am concerned that this may happen again, which will put the safety of myself and others at risk. I have a video of the incident where the brights kept going off and on without my control, but I am unable to upload them. I brought it to my dealership and they returned the next day saying there is nothing they can do and to bring it in when it occurs next. I live 40 minutes from the dealership and don't really have time to stop what I'm doing when the computer glitches, usually 40% of the time. In addition, I reported it to my dealership and Buick customer care. I was told on January 30th that a supervisor would reach out regarding my case, but I have not heard back.
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE PROBLEM
- Date Of Incident: 2022-11-14
- VIN: KL4MMDSL6PB
- Components: SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
- Summary: Our new 2023 Buick ENCORE GX's brakes continually GRAB whether we are approaching a slowed vehicle in front of us or not. Also, beginning yesterday, the brake pedal that I step on to start the vehicle was totally locked up and I was unable to start the car for awhile. Then, this issue went away and I could start the vehicle. More so, the constant grabbing of the brakes is dangerous. There is no rhyme or reason with this dangerous problem. The Buick dealer in Redlands says they are aware of the touchy brakes but offer no resolve. Can you help us? Thanks
Negative 2023 Buick Encore gx car reviews
Positive 2023 Buick Encore gx car reviews
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You'll love the interior! It's been upgraded with lots of nice features.
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Last night, I had a bit of an adventure driving on icy roads in the mountains. Luckily, my new Buick GX was able to handle it like a champ! I was able to switch to 4x4 mode without stopping, which was a great feature. Even when climbing hills, the car had no problem keeping up. I've lived at over 9000 feet for 54 years and have had many 4x4's, but I must say, I really love my new Buick GX!
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Drives and handles beautifully, with excellent all-around quality.
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I'm so glad I chose the Encore GX! After driving a Nissan Rogue since 2007, it's the perfect size and the beautiful color is just the cherry on top.
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I hope you're enjoying your new Buick Encore GX! It sounds like you got a great deal for your money.
Additional sources
More sources of information about 2023 Buick Encore gx problems:
2023 Buick Encore GX Reliability - Consumer Reports
Owner Reported Trouble Spots · Climate System · Engine Major · Transmission Major · Electrical Accessories · Drive System · Brakes · Steering And Suspension.
2023 Buick Encore GX Consumer Reviews | Cars.com
Noisy turbo problems and steering issues that right showed right away. Was in the shop twice with less then 600 miles with no resolution! Steer clear from this ...
2023 Buick Encore GX Problems | Kelley Blue Book
How reliable is the 2023 Buick Encore GX? See the most common repairs performed and learn if your vehicle is at risk for major repairs in the next 12 ...
2023 Buick Encore GX Ratings, Pricing, Reviews and Awards | J.D. ...
2023 Buick Encore GX. Type: SUV; Change Vehicle. 85 ... See answers to common EV questions, tax incentives, charging maps & more. ... The problems experienced by ...
Other years of Buick Encore gx
Are you having problems with your 2023 Buick Encore gx?
Vince Cremin 2024-08-23
The chrome around the infotainment center is on a slant and can cause glare when the sun is shining, which can be dangerous. Buick suggested adjusting the seat to avoid this issue, but it persists regardless of the driver's height. Although Buick claims it is within specs, the issue remains unresolved. It is possible to take the car to an aftermarket place to fix the issue, but this may void the warranty. If the problem persists, a complaint can be filed with the National Safety Board. Despite this issue, the 2022 Encore GX is a brand new car that offers many great features.
Ewell Ward 2024-06-24
I hope this review finds you well. In my experience, I have found that it is best to drive a vehicle for at least 4-6 months before giving a review. While I was excited to upgrade from my 2016 to a 2023, I was disappointed to find that there were no noticeable differences in features. On the positive side, the truck is very quiet. However, I have had some issues with the GPS system turning off and on unexpectedly. Additionally, I have found that the auto features can be a bit overbearing at times, as they turn back on even after I have turned them off. I was also surprised to find that the 2023 model does not have auto reverse, while the 2022 model does. As a loyal Buick customer, I believe that each year's model should be an improvement from the last. Thank you for your attention to this matter.
Clark Rippin 2024-05-06
Hi there! I noticed that you mentioned having your driver's seat forward and experiencing a dangerous blind spot while making a left turn out of a gas station. It's important to be aware of these blind spots and take extra caution when turning. Have you considered adjusting your mirrors or using additional mirrors to help with visibility? Stay safe on the road!
Tavares Becker 2024-03-17
This vehicle does not meet my expectations. The ride quality is similar to that of a short wheelbase pickup truck, lacking smoothness.