Volkswagen Tiguan problems
The Volkswagen Tiguan (German pronunciation: ) is a series of cars produced by German manufacturer Volkswagen since 2007, sitting between the smaller T-Roc and the larger Touareg in the company's crossover SUV range. The first generation was based on the PQ46 platform, while the second generation, released in 2016, utilizes the Volkswagen Group MQB A2 platform. It is generally considered to be a medium-sized SUV in Europe, while in North America it is considered to be a compact crossover.
The name Tiguan is a portmanteau of the German words Tiger ("tiger") and Leguan ("iguana") and won a naming contest by German car magazine publisher Auto Bild—from a field of names that also included Namib, Rockton, Samun and Nanuk.
As of the spring of 2020, six million units had been sold worldwide, with 910,926 units being manufactured in 2019 alone, making the Tiguan the best-selling car overall in the Volkswagen Group. It was also the best-selling SUV in Europe.
Its larger counterparts include the Tiguan Allspace, a long-wheelbase family-oriented version of the Tiguan with three-row seating, and the Tiguan X, a coupé SUV.
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Volkswagen Tiguan model years
Common Volkswagen Tiguan problems
The Volkswagen Tiguan, a popular compact SUV, has had its fair share of issues reported by owners over the years. The most common problems, as reported by CarComplaints.com, revolve around the engine, with the worst model year being 2016.
- Engine Shut Down While Driving (2016 Tiguan): This issue, reported by 16 owners, has an average cost to fix of $6,000 and an average mileage of 16,000 miles. The problem is described as the engine shutting down while driving, which can be a significant safety concern.
- Timing Chain Tensioner Defect / Engine Damage (2011 Tiguan): This problem, affecting the 2011 Tiguan, costs an average of $4,000 to fix and occurs around 90,000 miles. The timing chain tensioner defect can lead to engine damage, making it a critical issue for Tiguan owners.
- Engine Failure (2010 Tiguan): The 2010 Tiguan has seen numerous reports of engine failure, with an average cost to fix of $3,900 and an average mileage of 97,000 miles. This problem can result in a complete engine replacement, which is a significant expense for owners.
- Timing Chain Tensioner (2009 Tiguan): The 2009 Tiguan has had issues with the timing chain tensioner, costing an average of $3,200 to fix and occurring around 89,000 miles. This issue can lead to engine damage if not addressed promptly.
- Brakes: Some Tiguan models, particularly the 2019 and 2021 models, have reported braking issues, such as leaking brake fluid, warped brake rotors, and service brakes locking up in cold weather. These issues can compromise the safety of the vehicle and should be addressed promptly.
- Electronic Failures: Newer Tiguan models have experienced various electrical issues, including problems with safety and assistance features, such as blind spot indicators, rear cameras, collision detection, and lane assist. These issues can affect the overall functionality and safety of the vehicle.
In conclusion, the Volkswagen Tiguan has had several common problems, primarily related to the engine and braking system. While these issues can be costly to fix, they are important to address to ensure the safety and reliability of the vehicle.
Is a Volkswagen Tiguan a reliable car?
Our data suggests the VW Tiguan is reliable – averagely so. In our 2023 What Car? Reliability Survey, the Tiguan placed 16th in petrol form and 24th in diesel form and that's with reliability scores of 93.2% and 91.4% respectively and out of a pool of 34 cars in the family SUV class.
Are there any issues with the Volkswagen Tiguan?
Engine Issues
The Volkswagen Tiguan is known to have a number of issues with its engine and powertrain. Some of the most common problems include issues with the throttle body, turbocharger, carbon deposits and timing chain tensioner.
What are the disadvantages of the Tiguan?
Pros: Available third row; stronger engine than most rivals; big for a compact crossover Cons: Below-average fuel economy and no hybrid option; uninspiring design, touch climate and steering wheel controls have a learning curve The 2023 Volkswagen Tiguan is VW's most popular model, and it's easy to see why.
Is Tiguan high maintenance?
The average total annual cost for repairs and maintenance on a Volkswagen Tiguan is $730, compared to an average of $521 for compact SUVs and $652 for all vehicle models.
Percentage distribution of complaints by Volkswagen Tiguan years
We have researched Volkswagen problems and analysed all the complaints filed against Volkswagen Tiguan cars and compiled the top 5 most problematic Volkswagen Tiguan model years:
- Volkswagen Tiguan 2018
- Volkswagen Tiguan 2009
- Volkswagen Tiguan 2011
- Volkswagen Tiguan 2012
- Volkswagen Tiguan 2019
Below you can see the percentage distribution of known problems by Volkswagen Tiguan model years.
Distribution of the number of complaints by Volkswagen Tiguan years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Volkswagen Tiguan car problems categorized by type of issue
After analysing all complaints related to Volkswagen Tiguan , it was concluded that the most common issues with these cars are:
- Engine problems
- Electrical system problems
- Air bags problems
- Unknown or other problems
- Power train problems
The graph below shows statistics for all Volkswagen Tiguan vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Tiguan model years
A total of 54 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Tiguan model years
There were a total of 19 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Tiguan model years
There were a total of 52 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with deaths by Tiguan model years
There were a total of 1 complaints that resulted in a death. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 1682 complaints about various vehicle components related to the Volkswagen Tiguan . Below are the 25 most recent complaints reported for Volkswagen Tiguan vehicles.
Latest 25 complaints
Volkswagen Tiguan 2022
- Date Of Incident: 2024-10-20
- Date Complaint: 2024-10-20
- VIN: 3VV2B7AX3NM
- Components: UNKNOWN OR OTHER
- Summary: This incident occurred [XXX] at about [XXX]. My family and I were returning to Utah from an Arizona vacation. We were heading north on [XXX], in between Payson and Benjamin when the sunroof shattered. The sunroof was not open nor had it been open during the entirety of the vacation. My fiancé and I were both watching the road and did not see any debris nor rocks fly up and hit the sunroof. Our only explanation is that it exploded. The vehicle is available for inspection on request. I am thankful that no one was hurt inside the vehicle, but this could have potentially hurt my child who was in the backseat during this. If the fabric that blocks the sunroof had been pulled back, I am 100% positive that all passengers in the car would have been injured by the glass shards. I am going to call the dealership tomorrow when they are open and plan to call the non emergency phone number for the police to file an incident report, if they allow it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Volkswagen Tiguan 2016
- Date Of Incident: 2024-10-14
- Date Complaint: 2024-10-15
- VIN: WVGAV7AX2GW
- Components: STEERING,ELECTRICAL SYSTEM
- Summary: My check engine light keeps turning on and off. I took it to the dealership and they gave me a list of things to fix in the future but nothing too serious. They fixed the intake manifold, which I was not aware or informed that it had a recall on it, and they cleaned the valves. They turned off the check engine light and when I picked up the car, it came back on. I informed them about it and they turned it off again. Then again it turned back on as soon as I left the dealership. They told me I had to change the oil and so I did but it turned on again. I tested it at auto zone and the reader said to change the camshaft position sensor and I did. The check engine light turned off and on again quickly. Then recently the steering wheel light turned on and locked the steering wheel.
Volkswagen Tiguan 2022
- Date Of Incident: 2024-10-14
- Date Complaint: 2024-10-14
- VIN: 3VV4B7AX7NM
- Components: VEHICLE SPEED CONTROL
- Summary: The powertrain control units (engine and/or transmission) exhibit concerning behaviors when accelerating from a stop. The actual vehicle acceleration and propulsive torque does not match driver demanded torque for an extended period of time. The amount of delayed reaction is longer when the vehicle is ‘cold’ meaning that the vehicle has not been running prior to driving for an extended period of time. There is some amount of initial acceleration that allows the vehicle to move into the road but then the propulsive torque seems to go away completely for 3-4 seconds. The torque delivered after this delay is then exponential which is again not matching what the driver is asking for. The unintended torque can put the driver at risk of being in a lane without the ability to accelerate out of danger in time. For the situation of having too high of torque can put the driver in danger of hitting an object because the driver was not planning to accelerate so aggressively. These two behaviors can compound on each other as well. When the driver experiences the too low of drive torque condition, the driver could apply more throttle to correct but this will only make the too high of drive torque condition worse. These behaviors occur after every drive-off from standstill. There is a TSB to help improve this behavior. There are no active faults or warning lamps. Many other owners and dealerships confirmed this same behavior. The occurrence date was set to the date of this complaint but these behaviors have been occurring since date of purchase of vehicle.
Volkswagen Tiguan 2021
- Date Of Incident: 2024-09-23
- Date Complaint: 2024-10-08
- Components: ENGINE AND ENGINE COOLING
- Summary: The contact owns a 2021 Volkswagen Tiguan. The contact stated that the vehicle was leaking oil. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the valve cover needed to be replaced. The vehicle was repaired, but the failure recurred. There was gray smoke coming from the vehicle. The vehicle was taken back to the local dealer, where it was diagnosed that the valve stem seals needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 53,000. The VIN was not available.
Volkswagen Tiguan 2019
- Date Of Incident: 2024-09-06
- Date Complaint: 2024-10-08
- VIN: 3VV2B7AX7KM
- Components: ENGINE
- Summary: The car is burning a large amount of oil. I have taken it to the dealer for an oil consumption test 3 times. Every time, VW has indicated that the problem is normal. A tech stated that it is normal to burn a quart of oil every 1000 miles between oil changes. The engine has not ceased yet but it is a real fear of mine, especially since I drive my son in this car.
Volkswagen Tiguan 2019
- Date Of Incident: 2024-09-15
- Date Complaint: 2024-10-07
- VIN: 3VV2B7AX2KM
- Components: LANE DEPARTURE
- Summary: Blind spot detection not working. Repaired May 2023. Occurred again September 2024. No warning that it's been deactivated. Error message when blind spot sensing is activated. VW dealer diagnosed issue.
Volkswagen Tiguan 2020
- Date Of Incident: 2024-10-07
- Date Complaint: 2024-10-07
- VIN: 3VV2B7AX8LM
- Components: EXTERIOR LIGHTING
- Summary: Center overhead console had a catastrophic failure of the brackets holding it in place on the ceiling of the car. This resulted in the full console dangling from the ceiling of the car by wires only. This blocks driver view, the rear view mirror, and swings into driver and passenger headspace. Contacted the dealership and was told this is a common problem. There was no warning before this occurred.
Volkswagen Tiguan 2016
- Date Of Incident: 2023-01-01
- Date Complaint: 2024-10-06
- VIN: WVGAV7AXXGW
- Components: ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
- Summary: The 2016 Volkswagen Tiguan has a problem with the sunroof leaking and floors being filled with puddles of water in entire car. This have caused the water to cause electrical problems with the vehicle as well as meadow and mold.
Volkswagen Tiguan 2020
- Date Of Incident: 2024-09-19
- Date Complaint: 2024-10-04
- VIN: 3VV3B7AX1LM
- Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
- Summary: In my VW Tiguan, the sunglasses component that has the lights, the sunroof buttons, and hands-free microphone, dropped from the roof at the end of the day. It was one of the more warmer days that this happened on and I took it into the VW dealership to have them look at it the next day. The whole component blocked my ability to see and caused blind spots. The dealership gave me the car back with the light component taken out and everything else taped up. This caused a problem to not be able to see out of my rearview mirror. The dealership told me two weeks ago on 9/20 that until the part comes in, which is backordered and I still have an unknown timeframe of it coming in, I will be riding around with it taped up. I have found it difficult to drive even with it taped up because it will come down when the tape gives up. I am unsure of what the cause of it is, but know that this has been our hottest summer in the South since I've had my car.
Volkswagen Tiguan 2015
- Date Of Incident: 2023-11-29
- Date Complaint: 2024-10-02
- VIN: WVGBV7AX6FW
- Components: ENGINE
- Summary: Premature timing chain failure (at 70,000 miles). Regularly maintenanced. Confirmed by mechanic. Check engine light notified 2 months prior to failure.
Volkswagen Tiguan 2010
- Date Of Incident: 2024-08-01
- Date Complaint: 2024-09-26
- VIN: WVGAV7AX7AW
- Components: ENGINE
- Summary: Vehicle sometimes displays red check engine light on dash with alarm sounding. Check engine light goes away after the vehicle is stopped briefly and restarted. Oil level is normal. Mechanic found no diagnostic codes when scanned with OBD scanner. Mechanic changed oil pressure sensor, replaced oil, checked oil pan. There is no leaking. But the check engine light still comes on with alarm. It does not seem to be related to miles driven, speed driven, road conditions, or external temperature. Consumer is afraid to drive the car, or sell car. Mileage is 61,000, one owner.
Volkswagen Tiguan 2022
- Date Of Incident: 2024-09-23
- Date Complaint: 2024-09-25
- VIN: 3VVCB7AX2NM
- Components: ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE
- Summary: Vehicle purchased 10.31.2023 at Volkswagen Jackson (Ritchey Automotive) in Jackson, Mississippi. During the course of normal vehicle operation, multiple Travel Assist system failures and alerts as documented within Volkswagen Technical Service Bulletin 2070207/1 occur. Three repair attempts have previously been performed by Volkswagen Jackson (Ritchey Automotive) in Jackson, Mississippi as documented by invoices dated 20 FEB 2024, 27 FEB 2024, and 12 MAR 2024. These efforts appear to conform with the previously cited Technical Service Bulletin 2070207/1 and confirm the defect(s) and/or nonconformity as per the Bulletin's summary of "48‐23‐ 01-Travel Assist Currently Not Available." The frequency and persistence of visual and auditory safety alerts pose significant hazards to the safety of the driver and vehicle occupants as an unnecessary distraction and nuisance in addition to the direct hazards of antecedent electrical malfunction and driver assistance system defects/nonconformity/failure. This matter has been discussed with dealership staff, yielding no productive resolution, and further assistance is being pursued through Volkswagen Customer CARE. All rights to resolution through alternative means are documented as expressly reserved.
Volkswagen Tiguan 2022
- Date Of Incident: 2023-09-29
- Date Complaint: 2024-09-25
- VIN: 3VV4B7AX6NM
- Components: ENGINE
- Summary: These vehicles have a really bad throttle response when trying to accelerate from a stop making a turn into traffic. If you try to push the accelerator pedal to accelerate quickly there is a huge delay in the response which will almost cause you to get into an accident. Please investigate and have Volkswagen correct the issue. This is a common issue with 2020 and newer VW tiguan, and Taos and Volkswagen has done nothing to improve it.
Volkswagen Tiguan 2021
- Date Of Incident: 2024-09-25
- Date Complaint: 2024-09-25
- VIN: 3VV2B7AX6MM
- Components: POWER TRAIN
- Summary: 2021 Volkswagen Tijuan has an oil leak caused by a defective Timing Cover Gasket, and or PCV component(s). If you do a simple Google search, there are thousands of these vehicles experiencing the exact same issue, and numerous individuals are not happy. The warranty is 4 years or 50k miles, this problem occurred at 53K, very convenient for the dealers repairing these vehicles. This is absolutely a design flaw and should qualify for a recall. Please investigate and I am sure you will agree, thank you so much.
Volkswagen Tiguan 2021
- Date Of Incident: 2024-09-20
- Date Complaint: 2024-09-22
- VIN: 3VV2B7AX9MM
- Components: UNKNOWN OR OTHER
- Summary: I was driving to work a couple days ago and noticed that the control system that is connected to my rear view mirror was broken. It appears that the plastic overhead control system broke where it screws in. When I inspected it the clasps on all four sides broke with the screws still intact to the vehicle. I disconnected the ports so that I can see my mirror. I just bought my vehicle in July 2023 and I rarely use the controls. I don’t think it’s fair that I have to pay for this replacement. In my honest opinion this should never happen. I haven’t replaced it yet because I am unable to afford it at this time. However I don’t think it should be my responsibility since I’ve never had this happen on any vehicle I have owned. It appears to be a default in craftsmanship.
Latest 5 recalls Volkswagen Tiguan
The National Highway Traffic Safety Administration (NHTSA) has issued 57 recalls for different components of the Volkswagen Tiguan.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Volkswagen Tiguan 2019
- Report Received Date: 2022-10-31
- Manufacturer: Volkswagen Group of America, Inc.
- Components: TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
- Consequence: An undetected sudden loss of pressure in all four tires increases the risk of a crash.
- Remedy: Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audis customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.
- Model: Volkswagen Tiguan 2021
- Report Received Date: 2022-07-20
- Manufacturer: Volkswagen Group of America, Inc.
- Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
- Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
- Model: Volkswagen Tiguan 2022
- Report Received Date: 2022-07-20
- Manufacturer: Volkswagen Group of America, Inc.
- Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
- Remedy: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
- Model: Volkswagen Tiguan 2021
- Report Received Date: 2022-04-06
- Manufacturer: Volkswagen Group of America, Inc.
- Components: STRUCTURE:BODY
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan and 2018-2021 Tiguan long wheel base (LWB) vehicles. Due to incorrect installation instructions, the accessory rear hatch spoiler may be insufficiently attached to the vehicle.
- Consequence: An insufficiently attached spoiler may separate from the vehicle, becoming a road hazard and increasing the risk of a crash.
- Remedy: Dealers will replace the spoiler, free of charge. Owner notification letters were mailed June 3, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 66N5.
- Model: Volkswagen Tiguan 2020
- Report Received Date: 2022-04-06
- Manufacturer: Volkswagen Group of America, Inc.
- Components: STRUCTURE:BODY
- Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan and 2018-2021 Tiguan long wheel base (LWB) vehicles. Due to incorrect installation instructions, the accessory rear hatch spoiler may be insufficiently attached to the vehicle.
- Consequence: An insufficiently attached spoiler may separate from the vehicle, becoming a road hazard and increasing the risk of a crash.
- Remedy: Dealers will replace the spoiler, free of charge. Owner notification letters were mailed June 3, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 66N5.
Latest negative Volkswagen Tiguan car reviews
Latest positive Volkswagen Tiguan car reviews
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Vehicle year: 2021
I had a great experience at the dealership! Although I was initially looking to trade my 2016 Jetta for a 2021 Jetta, the inventory shortages worked to my benefit. While they didn't have the model I was originally interested in, I was pleasantly surprised by the 2021 Tiguan R-Line Black. I fell in love with it instantly! I had previously considered a Tiguan, but the sportier R-Line model was the perfect fit for me. It had everything I wanted and more, and was a blast to drive - especially in 'Sport' mode. The only downside was the stereo, which could be a bit louder at max volume. Overall, I'm thrilled with my purchase and would highly recommend this dealership to anyone in the market for a new car!
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Vehicle year: 2016
I love this car! The electronics are intuitive, it handles great on mountain roads (I live in the Sierra Mountains), it's very comfortable, and has good visibility. Overall, it's a really fun car to drive. However, the gas mileage could be better.
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Vehicle year: 2012
I really enjoy the car's performance, especially when it's in Sport mode. However, I have noticed that in regular drive mode, the car shifts too early and can feel a bit slow and jerky. While the brakes are responsive, they do feel like they are grinding. Despite having the technicians confirm that there is nothing wrong twice, the car still needs to be serviced every 3,000 miles. Although it is covered under warranty, I am concerned about the potential out-of-pocket costs once the warranty period ends. I purchased the car in April with only 25,000 miles on it, and it has had some issues, including every window motor being replaced and the cooling fan dying. The 40,000 mile service is quite expensive at $650 just to have the car examined and the oil changed, so I am considering other options.
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Vehicle year: 2017
This car is just the right size, and it's so much fun to drive! Plus, it handles the worst snow like a champ and gets me where I need to go.
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Vehicle year: 2017
It's great to see that VW is offering such competitive prices to win back customers. We got a lot of value for our money with this model, and I particularly appreciate the apple link.
Are you having problems with your Volkswagen Tiguan?
Osbaldo Davis 2025-10-02
Vehicle year: 2023
I strongly regret purchasing a new Volkswagen Tiguan for my daughter. Despite only being halfway through the first oil change, the car has already used three quarts of oil. Despite my concerns, Volkswagen has stated that this is within their specifications and has refused to take any action. Based on the dealer's response, it appears that adding three quarts of oil between oil changes is considered normal for Volkswagen. This experience has convinced me that Volkswagen is not a brand I can trust and I will not be purchasing from them again.
Lorenzo Halvorson 2025-09-28
Vehicle year: 2023
Since I picked up my 2022 Tiquan Highline, I have been experiencing multiple issues. The audio system completely cuts out, but turning the car off and on at a stop light sometimes brings it back. The most annoying issue is the notification that my 'Travel Assist is currently not available' with amber triangle icons and alert rings every few minutes, which is like driving without your seatbelt notifications. Service has no solution and has been telling me for the past 6 months that a system software update is coming that will correct the problem with the infotainment system. The start/stop system hesitates when starting, so I keep that feature turned off. Passengers have expressed concerns with the amount of false notifications, and I'm so frustrated that I'm ready to sell off this car!
Gavin Crist 2025-09-25
Vehicle year: 2015
I must say, when this car is running, it's awesome! However, within the first year of purchasing my first new car, I experienced some problems. Unfortunately, almost every 6 to 8 months, something would break or fail on this car. Although I've owned it for 5 years, this issue never changed. I was trying to keep it since it's paid off, but I'm over it now. In all fairness, I live in Las Vegas and went to an outside mechanic instead of the dealer for once. He mentioned that a lot of their parts are plastic and don't do well in our heat. So, maybe those of us who live in the desert should consider a different direction.
Earl Goodwin 2025-09-23
Vehicle year: 2023
I purchased my 2023 Tiguan R in November 2022 and have driven over 8000km without any issues with the engine or transmission. The Tiguan is used to transport my disabled wife who struggles with getting in and out of regular sized cars. While the road keeping navigation assist technology and audio can be glitchy at times, the heated seats and steering wheel are fantastic! I did experience a concerning glitch on the highway when the road keeping system mistakenly thought my hands were not on the wheel and briefly slammed the brakes on at 60MPH, even though there was no other traffic around. It seems that VW still has some work to do on ironing out all of the bugs from the electronics. I would also recommend opting for smaller rims to improve ride comfort. Overall, I am happy with my purchase and the features that come with it.
Abner Schoen 2025-09-22
Vehicle year: 2010
I would have loved this SUV if the water pump system had been made right. Unfortunately, the water pump has been a recurring issue for me, costing $1500 every time I've had to replace it. VW is currently facing a lawsuit due to this issue, and they have only offered to reimburse me 40% of the $3000 cost. This experience has left me disappointed, and I don't think I will be purchasing another VW in the future. If you are considering a 2010 VW Tiguan, please be aware of this issue. It's a shame that such a great car has been let down by this problem.