Volkswagen Eos problems

volkswagen logo

The Volkswagen Eos is a compact two-door, four passenger convertible manufactured and marketed by Volkswagen from 2006-2016 — noted for its five-section hardtop retractable roof which itself featured an independently operable glass sunroof. VW marketed the body configuration as a CSC (coupe-sunroof-convertible).

Assembled at AutoEuropa in Portugal, the Eos succeeded the Golf Cabriolet. Eos production ended in May 2015, with a limited number of base trim models marketed as 2016 models in the United States.

The model name derived from Eos, the Greek goddess of the dawn.

photo of Volkswagen Eos car production

Social links

Volkswagen Eos model years

volkswagen eos 2016 photo
Eos 2016
Volkswagen

4

2

19

3.7
  • 5
  • 4
  • 3
  • 2
  • 1
volkswagen eos 2015 photo
Eos 2015
Volkswagen

3

2

11

3.6
  • 5
  • 4
  • 3
  • 2
  • 1
volkswagen eos 2014 photo
Eos 2014
Volkswagen

37

3

18

3.7
  • 5
  • 4
  • 3
  • 2
  • 1
volkswagen eos 2013 photo
Eos 2013
Volkswagen

26

4

16

3.3
  • 5
  • 4
  • 3
  • 2
  • 1
volkswagen eos 2012 photo
Eos 2012
Volkswagen

90

4

12

3.6
  • 5
  • 4
  • 3
  • 2
  • 1
volkswagen eos 2011 photo
Eos 2011
Volkswagen

18

2

29

4.3
  • 5
  • 4
  • 3
  • 2
  • 1
volkswagen eos 2010 photo
Eos 2010
Volkswagen

69

2

29

4.3
  • 5
  • 4
  • 3
  • 2
  • 1
volkswagen eos 2009 photo
Eos 2009
Volkswagen

80

2

24

4
  • 5
  • 4
  • 3
  • 2
  • 1
volkswagen eos 2008 photo
Eos 2008
Volkswagen

46

0

23

3.5
  • 5
  • 4
  • 3
  • 2
  • 1
volkswagen eos 2007 photo
Eos 2007
Volkswagen

40

0

22

4.4
  • 5
  • 4
  • 3
  • 2
  • 1

Common Volkswagen Eos problems

The Volkswagen Eos, a sport compact cabriolet coupé produced between 2006 and 2016, has faced several common problems that have been reported by its owners. These issues span across various model years, affecting the car's engine, convertible top, electrics, and more.

  • Convertible Top Issues: The convertible top is a key feature of the Volkswagen Eos, but it has also been a source of problems for many owners. The most common issue is the top not operating properly, which can be caused by a variety of factors, including faulty hydraulic systems, broken cables, and other mechanical issues.
  • Electrical Issues: The Volkswagen Eos has also faced issues with its electrics, including problems with the windows, air-conditioning, and dashboard warning lights. These issues can cause the car's systems to stop working, and in some cases, can be related to more serious problems that require immediate attention.
  • Other Issues: Other common problems with the Volkswagen Eos include squeaks and rattles while the roof is up, and the folding mechanism jamming or failing. These issues can be caused by a variety of factors, including wear and tear, poor maintenance, and design flaws.

In summary, the Volkswagen Eos has faced several common problems that have affected its engine, convertible top, electrics, and other components. These issues have been reported by owners across various model years, with the 2008 model year being the worst in terms of overall complaints. While the Volkswagen Eos is a stylish and engaging drive, its complicated folding roof and other mechanical and electrical issues can make it a costly and problematic car to own and maintain.

Volkswagen Eos

Is the Volkswagen Eos a reliable car?

According to withclutch.com%20but%20amongst%20all%20cars.>), the Volkswagen Eos has a long-term reliability rating of 24, far below the average of 47. It's predicted to be much less dependable than other cars. According to repairpal.com, the Eos scores ⅗ in reliability.

How many miles will a Volkswagen Eos last?

The estimated lifespan of a Volkswagen Eos is 131,000mi, before reaching the life expectancy upper limit.

Why did VW stop making Eos?

Volkswagen only produced 8,000 units in 2013 globally, and the demand for convertibles in the US went down by 18% in 2014 to just 3,411. One of the main reasons for the demise of the Eos is the switching of consumer preference in Europe from hard top convertibles to soft-top cars in the last few years.

What are the common faults with a VW Eos roof?

The most common VW EOS convertible roof problems are caused by a failed roof motor on the car. The vehicle uses a motor that will open and close the roof and when this starts to fail then the roof will not work. Usually You will first notice that the roof starts to retract slower than normal, or in an uneven manner.

Percentage distribution of complaints by Volkswagen Eos years

We have researched Volkswagen problems and analysed all the complaints filed against Volkswagen Eos cars and compiled the top 5 most problematic Volkswagen Eos model years:

Below you can see the percentage distribution of known problems by Volkswagen Eos model years.

Distribution of the number of complaints by Volkswagen Eos years

We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:

Volkswagen Eos car problems categorized by type of issue

After analysing all complaints related to Volkswagen Eos , it was concluded that the most common issues with these cars are:

  • Air bags problems
  • Power train problems
  • Electrical system problems
  • Engine problems
  • Service brakes problems

The graph below shows statistics for all Volkswagen Eos vehicle components and the number of complaints received.

Distribution of the number of complaints where the accident occurred by Eos model years

A total of 12 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.

Distribution of the number of complaints with fire by Eos model years

There were a total of 4 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.

Distribution of the number of complaints with injuries by Eos model years

There were a total of 6 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.

The NHTSA has received 413 complaints about various vehicle components related to the Volkswagen Eos . Below are the 25 most recent complaints reported for Volkswagen Eos vehicles.

Latest 25 complaints

Volkswagen Eos 2007
  • Date Of Incident: 2024-08-31
  • Date Complaint: 2024-10-02
  • VIN: WVWFA71F37V
  • Components: STRUCTURE,UNKNOWN OR OTHER
  • Summary: My daughter was driving on the freeway to work around 5am when her sunroof burst onto thousands of pieces. She stated "it sound like a massive explosion and scared her causing her to swerve her car." Thank God it was early in the morning, on a weekend, and with minimal traffic on the road. She was able to pull over safely, and call me. We have now been dealing with the insurance company that tells us the glass is covered, but safelite tells us they are unable to repair it. The volkswagen dealership told us their are 2 windows in the US inventory, but not able too locate them. The cost to repair is estimated $2,400. The dealership said this is a very common issue with the sunroofs to burst like this. My daughter's 2007 eos has less than 100,000 miles on it. Insurance won't total it as nothing is wrong to do so, and other than this window there is absolutely nothing wrong with the car. She can not drive it due to the safety risks of her head being exposed id wrecked, and the car at risk of theft. Please if this happens all the time then why are they not held responsible to replace it? It's just like the leaks on the arms of the hard top that volkswagenis definitelyaware of, and does nothing about. Maybe the un recalled seals that leak in the roof have something to do with the well known sunroof issues, and strings that dry rot out from getting wet. We have replaced the whole string kit and both arms with seals to the roof already. The dealership Larry Miller Volkswagen said these should be recalled due to as many as they have replaced over the years. Please help us. My daughter loves her car.
Volkswagen Eos 2016
  • Date Of Incident: 2024-08-30
  • Date Complaint: 2024-08-30
  • VIN: WVWBW8AH3GV
  • Components: ELECTRICAL SYSTEM
  • Summary: The contact owns a 2016 Volkswagen EOS. The contact stated while the vehicle was parked, the vehicle failed to start. The contact stated that the battery was drained and was jumpstarted. The contact stated that after the battery had been recharged, several unknown warning lights illuminated on the instrument panel. The vehicle was taken to the dealer where it was diagnosed and determined that the instrument cluster had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.
Volkswagen Eos 2012
  • Date Of Incident: 2024-05-28
  • Date Complaint: 2024-05-29
  • VIN: WVWBW7AH8CV
  • Components: POWER TRAIN
  • Summary: My car goes into a false neutral and shifts out of gear while driving. The "PRNDS" indicator on dash had a blinking "D" alternating with a wrench. I have to come to a complete stop turn the car off and right back on and it goes away for about 5-10 minutes only to reoccur. This started happening when weather became hot, and only occurs after driving for an hour or more. Only when hot outside. I performed transmission fluid service with no resolve. There was no debris in the old fluid to indicate mechanical issues. I also get error code P2711- "unexpected mechanical failure". This has almost caused me to wreck several times putting my life and others at risk until I turn car off and immediatly restart engine which allows normal operation for a few minutes. It doesn't operate normally until car cools down. My engine is not overheating. My transmission fluid, and coolant services are current. NHTSA safety recall 09V333000 addressed this exact same issue on 20 August 2009 but it only covers model years 2009 and 2010. This is still a well known problem for the VW DSG transmission experienced by many others. VW said that they couldn't help me even though it's the same issue because my car is a 2012, and it only covers 2009-2010? I am a Disabled Veteran with a heart condition and can't afford to be on the side of the road in the heat without severe health issues.
Volkswagen Eos 2016
  • Date Of Incident: 2024-01-18
  • Date Complaint: 2024-01-20
  • Fire: 1
  • VIN: WVWBW8AH1GV
  • Components: ELECTRICAL SYSTEM,SEATS
  • Summary: My seat heaters were on for 1 minute and started to smoke and burned multiple quarter sized holes in my seat. They burned holes in my winter coat and even made my skin have minor burns. There was a smoke that appeared and a very bad burning smell.
Volkswagen Eos 2014
  • Date Of Incident: 2023-09-26
  • Date Complaint: 2024-01-02
  • VIN: WVWFW8AH9EV
  • Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
  • Summary: We have the Xenon headlights, which requires us to have headlight washers on our cars due to safety issue for the other drivers on the road so they don’t get blinded, who’s is great if 1) they worked most of the time 2) people did not start pulling the fuse or discontinuing the hose so it hit the ground. See Volkswagen has a know issue, that when they pop out to spray the headlights, they are known to break the cover! This in turn leaves the sprayer exposed to the elements to get clogged and not work, owners to get mad because they just break again after replaced (reason why they get disconnected) and the cost is not cheap to replace, the actual part is not bad the problem is, it’s primed grey and you have to get it painted which cost over $100. If you do a quick search over this you will see tons of complaints and the dealership is well aware of the issues, one lady had hers replaced under warranty and they said the sprayer was not in the right place. I could agree with that seeing as my windshield also gets sprayed! There were no warnings, we did not think ours even worked we had the car almost a year the first time they ever worked!! Still not sure what made them work exactly.
Volkswagen Eos 2009
  • Date Of Incident: 2023-10-17
  • Date Complaint: 2023-10-20
  • VIN: WVWBA71F59V
  • Components: POWER TRAIN
  • Summary: I slowly at 5mph went over a bump and my car went automatically into neutral, all of the P R N D S lights on the dash started blinking and the car just kept revving when I tried to put it into gear. I had the car towed to the dealership and it is currently there. I looked on Kelly Blue Book and saw there was a recall for my vehicle type and the recall states exactly what happened to my car. Can my VIN number be added to this recall since it is the very same mechanical issue? Here is the information I found on the recall NHTSA CAMPAIGN ID: 09V333000 Report Date: AUG 20, 2009 Vehicles Affected: 16000 What You Should Do: VOLKSWAGEN WILL NOTIFY OWNERS, INSPECT THE DSG AND, IF NECESSARY, REPLACE AN AFFECTED DSG TEMPERATURE SENSOR FREE OF CHARGE. THE MANUFACTURER HAS NOT YET PROVIDED A NOTIFICATION SCHEDULE. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987. Summary: VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES. To see if your specific vehicle is affected 1-800-822-8987 or nhtsa.gov Please let me know if there is anything that can be done. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Volkswagen Eos 2009
  • Date Of Incident: 2021-08-30
  • Date Complaint: 2023-09-09
  • VIN: WVWFA71F19V
  • Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
  • Summary: All of my lights on the right side of my dashboard is on..the traction light, brake light,steering wheel light and the speedometer is acting iradical..I put new speed sensors on it and it still haven't fixed the problem..alot of mechanics say it's and electrical problem..I bought the car from flow Mazda dealership a couple years ago it's been sitting since then
Volkswagen Eos 2016
  • Date Of Incident: 2023-08-22
  • Date Complaint: 2023-08-22
  • VIN: WVWBW8AH8GV
  • Components: ENGINE
  • Summary: Multiple random misfires and failed ignition coils. My mechanic suggested that I report this because he has seen multiple instances of this in VW models like mine.
Volkswagen Eos 2013
  • Date Of Incident: 2018-10-12
  • Date Complaint: 2023-05-12
  • VIN: WVWBW8AH1DV
  • Components: ELECTRICAL SYSTEM,AIR BAGS
  • Summary: The contact owns a 2013 Volkswagen Eos. The contact stated while having a routine check at the dealer, the mechanic informed the contact that the horn was not functioning and that the clockspring needed to be replaced. The vehicle was repaired but the failure reoccurred. The vehicle was taken to an independent mechanic who stated that the clockspring needed to be replaced again. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not under warranty or recall. No further assistance was provided. The failure mileage was 108,000.
Volkswagen Eos 2011
  • Date Of Incident: 2023-05-09
  • Date Complaint: 2023-05-10
  • VIN: WVWBA7AH9BV
  • Components: UNKNOWN OR OTHER,SERVICE BRAKES
  • Summary: Unable to drive vehicle ABS system failure - no braking is possible. ABS warning light and loss of braking control while attempting to drive. The module part recall 45F2 does not apply to my year 2011 vehicle. Though the previous year there is a recall for the part by VW. VW representatives will not offer recall or payment for part replacement saying recall does not apply to 2011. Vehicle is at risk. VW will not assume responsibility for faulty part. The vehicle is too dangerous to drive. Consumers should be informed.
Volkswagen Eos 2010
  • Date Of Incident: 2023-01-06
  • Date Complaint: 2023-01-30
  • VIN: WVWFA7AH0AV
  • Components: ENGINE
  • Summary: Drove the car to the bank when trying to leave the car would not start. We towed the car to the volkswagen dealership `and they said it the engine and some other faults totaling over $21000.00 Now the car is back home and not repaired.
Volkswagen Eos 2016
  • Date Of Incident: 2022-11-08
  • Date Complaint: 2022-11-17
  • VIN: wvwbw8ah3gv
  • Components: POWER TRAIN,ELECTRICAL SYSTEM
  • Summary: On 2 separate occasions, I lost transmission service to my 2016 VW EOS. 65K miles. While driving, my RPM increased dramatically, and it felt like the car went into neutral and wouldn't accelerate. I came to a slow, uncontrolled stop on the side of the road. The EPC code, check engine light and the gear indicator warning lights were flashing. It was very scary to not have any control of the car. Very unsafe situation. The code reader indicated code U0103 meaning "lost communication with gear shift module". LP and Sons DeLand FL, repaired the vehicle, citing: remove and replace transmission gear shift.
Volkswagen Eos 2010
  • Date Of Incident: 2022-09-30
  • Date Complaint: 2022-10-17
  • VIN: WVWBA7AH3AV
  • Components: POWER TRAIN
  • Summary: The contact owns a 2010 Volkswagen EOS. The contact stated while coming to a complete stop, the vehicle stalled. The message "Transmission Overheating. See Owner’s Manual" was displayed. The contact turned off and restarted the vehicle. The contact was able to continue driving. The vehicle was taken to the dealer who informed the contact that they could not duplicate the failure. However, the failure reoccurred increasingly while driving. The vehicle was taken back to the dealer who informed the contact that they could not duplicate the failure. The contact associated the failure with NHTSA Campaign Number: 09V333000 (Power Train) however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer advised the contact to follow up with the dealer. The failure mileage was approximately 149,000.
Volkswagen Eos 2014
  • Date Of Incident: 2022-08-08
  • Date Complaint: 2022-09-21
  • VIN: WVWFW8AH9EV
  • Components: ELECTRICAL SYSTEM
  • Summary: 1) The flip up backup camera, yes it is available for inspection. I do have intentions to try and fix it like all the others unless asked to wait. 2) we bought a car with a backup camera for the safety of our 19 year old and others around her after she has crashed her car going fwd, we would hate for her to miss something backwards since she is only 4’10’ 3) yes it has been confirmed by an independent service center, certified by Volkswagen. They confirmed that the wires have broken and a new camera is needed. This is a very common issue. 4) no the component has not been inspected. From reading other ppls comments they do not assist. They have a radio firm up date and they want you to pay for that to fix the glitches. 5) honestly we just purchased the car and when we test drive it the backup sensor showed three dashes, it was turned on to that setting so we have no clue until we tried to change it and had it checked out. But from what I have read this has been going on for years. Not sure when they first started. You can clearly see the red broke off in the black part and while taking the pictures it so fragile another wire broke. It’s not like you can just replace a cable going into the camera like the newer ones.
Volkswagen Eos 2012
  • Date Of Incident: 2022-09-03
  • Date Complaint: 2022-09-06
  • VIN: WVWBW7AH9CV
  • Components: SUSPENSION
  • Summary: The vehicle has 37444 miles on it and the front driver side coil spring was laying broken off partially by the front wheel well when I went to move vehicles around (The vehicle was sitting, not driving when the coil broke, which really is curious). I reported the issue to VW customer care tonight (9/6/22) and they said that it was outside of warranty-Essentially nothing they could do. The complaint number is 05384519, and the rep I spoke with is named Tara. This is not something that should happen with a front coil spring (maybe sagging at 100k+) and seems indicative of bad heat treat. There are other complaints filed with NHTSA regarding this same issue on VWs of the same era. If this had happened while driving, it could’ve caused a catastrophic failure and a pretty significant accident if the tire was hit.

Latest 5 recalls Volkswagen Eos

The National Highway Traffic Safety Administration (NHTSA) has issued 21 recalls for different components of the Volkswagen Eos.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.

  • Model: Volkswagen Eos 2015
  • Report Received Date: 2019-01-11
  • Manufacturer: Volkswagen Group of America, Inc.
  • Components: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
  • Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
  • Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
  • Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).
  • Model: Volkswagen Eos 2016
  • Report Received Date: 2019-01-11
  • Manufacturer: Volkswagen Group of America, Inc.
  • Components: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
  • Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
  • Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
  • Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).
  • Model: Volkswagen Eos 2016
  • Report Received Date: 2018-05-16
  • Manufacturer: Volkswagen Group of America, Inc.
  • Components: UNKNOWN OR OTHER
  • Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
  • Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
  • Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
  • Model: Volkswagen Eos 2014
  • Report Received Date: 2018-05-16
  • Manufacturer: Volkswagen Group of America, Inc.
  • Components: UNKNOWN OR OTHER
  • Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
  • Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
  • Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
  • Model: Volkswagen Eos 2012
  • Report Received Date: 2018-05-16
  • Manufacturer: Volkswagen Group of America, Inc.
  • Components: UNKNOWN OR OTHER
  • Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
  • Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
  • Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.

Latest negative Volkswagen Eos car reviews

  1. Ansel Trantow 2024-11-24

    Vehicle year: 2011

    As others have mentioned, the timing chain can stretch and cause significant damage to the engine, ultimately requiring replacement. Unfortunately, this happened to our beloved 2009 car after just over a year of ownership and right over 100,000 miles. The cost of replacing the engine is a hefty $6,000 US, and we still owe $4,000 to the bank. While we adore this fun, little car, we cannot justify the expense. Therefore, we would advise against purchasing this model.

  2. Lloyd Nicolas 2024-11-20

    Vehicle year: 2008

    After purchasing the car, I experienced acceleration problems. The car would hesitate and then suddenly jump forward, causing me to be pushed back in my seat. Although the garage fixed the issue, the gas mileage was drastically reduced. Unfortunately, the leak in the trunk has not been resolved, and the dealership where I live is not cooperating to fix it. This water leak has made my vehicle worthless. Additionally, I am experiencing problems with the trunk release, condensation or ice on the inside windows, and the top is rubbing on something, causing the paint to rub off. I was told that the squeal in the brakes is normal, but I have had many cars and never experienced this unless there was a brake problem.

  3. Zack Marquardt 2024-11-16

    Vehicle year: 2016

    If you're considering purchasing a car, you may want to explore other options besides Volkswagen. While I have had positive experiences with other car manufacturers such as Pontiac, Chevy, Oldsmobile, Ford, Chrysler and Mazda, my experience with Volkswagen has been less than satisfactory. I purchased an EOS Lux and have had several issues with it, including the rear view mirror falling off, the clear coat peeling off the hood, and frequent headlight bulb burnouts. Additionally, the passenger seat and window have malfunctioned, the car alarm has gone off uncontrollably, and there have been issues with the engine and convertible top. While these issues have been frustrating, I understand that every car manufacturer may have their own unique set of challenges. I simply wanted to share my personal experience with Volkswagen. Ultimately, the decision is yours to make based on your own research and preferences.The service manager informed me that oil leaks are a common issue with Volkswagens, but they usually don't occur all at once. It's normal for this to happen, so there's no need to worry. In addition to the oil leaks, there are a few other minor issues with the car, such as a cracked control arm, a leaking rear shock, and a windshield washer reservoir leak. However, the car is currently being repaired and will be back to its best soon. Although it has cost me $5,832 since 2/2014, I'm happy to have it fixed and running smoothly again. I've decided to move on from Volkswagen, but I'm excited to say that I've traded it in for a Jeep, which I absolutely love! Cheers to new beginnings!

  4. Jordi Cole 2024-11-11

    Vehicle year: 2011

    Hi there! I hope you're doing well. I wanted to share my experience with my 2009 EOS. It's been a great car for me, with less than 80K miles and driven gently. I feel safe and comfortable inside this solid little car, and I absolutely love the hard-top convertible. However, I do have some concerns about potential future costs. Occasionally, a piece of the convertible retraction mechanism doesn't work properly, but I've found that a little nudge can fix it. I worry that someday it might fail completely, and I'll have to pay a fortune to replace what is essentially just a wire. Additionally, there have been some strange electronic issues, such as the CD player not working and the windows raising and lowering themselves when the A/C is on. It's quite distracting and not great for the car, as the windows might be in the closed position but the glass will be on the outside, making it more likely for the glass to break if the door is slammed and for water to leak in through the gap. Lastly, there is a known issue with the timing chain or timing chain tensioner, and there is a class action suit that will likely be settled soon. However, I'm worried that my car might fail outside of the window of opportunity to benefit from the suit. Even if I participate and get reimbursement from the suit, I'm concerned that I'll still have a large out-of-pocket expense. Thanks for listening!

  5. Orlo Boyle 2024-11-07

    Vehicle year: 2008

    This car has been a nightmare since day one. The convertible operation would freeze mid-transition, and despite taking it in for service, the problem could not be duplicated. However, I was able to take pictures proving that it was stuck, and only then did they find the problem and fix it. Unfortunately, the car now leaks and burns oil at an alarming rate. Despite being told that this is normal, I find it hard to believe that I have to add 1 quart of oil per 100 miles. The transmission was also not smooth and had shifting issues, which I was told was normal. It took three visits for them to finally duplicate the problem, and even then, they crashed the car during a road test. After a month in service, the issues still persist. Despite all of this, I remain confident that these issues will be resolved in a timely and satisfactory manner.

Latest positive Volkswagen Eos car reviews

  1. Orion Runte 2024-11-26

    Vehicle year: 2013

    Not a lot of trunk space or rear seats, but it's reasonable for a two-door. The convertible hard top is awesome and so much fun to watch in operation. You'll love how zippy and easy to drive this car is, perfect for adjusting to quick speed for passing, yet smooth and easy to maneuver in city driving. I'm so glad I chose the VW EOS!

  2. Halle Emard 2024-11-26

    Vehicle year: 2009

    I was really excited to reward myself with a hardtop convertible, but I wasn't entirely sure which one to choose. However, once I test drove the Eos, I immediately fell in love with it. It's the perfect size, picks up speed quickly (thanks to the turbo engine), has a sunroof, and looks sleek. The only issue I've had so far is that since I bought it towards the end of winter, I've noticed that when the temperature drops below freezing, condensation builds up inside the car and freezes on the windows. The gas mileage isn't great, but I guess that's to be expected from a turbo engine!

  3. Lukas Morissette 2024-11-25

    Vehicle year: 2010

    Hi there! I just wanted to share my experience with my low mileage EOS. It's been over 3 years and 65,000 miles and I'm happy to say that it's still going strong! :)

  4. Morton Herzog 2024-11-25

    Vehicle year: 2009

    This is my first convertible, and I was pleasantly surprised by how well it performs. Although there is some wind noise and it's not as solid as a sedan, I would definitely purchase this car again. It's so much fun to drive and gets great gas mileage.

  5. Emmitt Keeling 2024-11-21

    Vehicle year: 2011

    I bought this car used and I absolutely love it! It reminds me of my 2000 Mercedes SLK, which I adored. Although it's not quite the same sports car as the SLK, it's perfect for me now that I'm a bit older. One of the great things about this car is the small back seat, which is perfect for my two Scotties. Another advantage is that it's a SULEV, just like the SLK, which means I can drive it as an automatic or shift it for a bit of fun. On the highway, I get an impressive 31-32mpg at 70-75, although it's not quite as efficient on city streets (26-28MPH) and it requires premium gas. Overall, I'm thrilled with my purchase and would highly recommend this car to anyone looking for a reliable and fun ride!

Are you having problems with your Volkswagen Eos?

Add car complaint
Volkswagen Eos photo