Volkswagen Eos problems

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The Volkswagen Eos is a compact two-door, four passenger convertible manufactured and marketed by Volkswagen from 2006-2016 — noted for its five-section hardtop retractable roof which itself featured an independently operable glass sunroof. VW marketed the body configuration as a CSC (coupe-sunroof-convertible).

Assembled at AutoEuropa in Portugal, the Eos succeeded the Golf Cabriolet. Eos production ended in May 2015, with a limited number of base trim models marketed as 2016 models in the United States.

The model name derived from Eos, the Greek goddess of the dawn.

photo of Volkswagen Eos car production

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Volkswagen Eos model years

volkswagen eos 2016 photo
Eos 2016
Volkswagen

4

2

29

2.4
  • 5
  • 4
  • 3
  • 2
  • 1
volkswagen eos 2015 photo
Eos 2015
Volkswagen

3

2

22

1.8
  • 5
  • 4
  • 3
  • 2
  • 1
volkswagen eos 2014 photo
Eos 2014
Volkswagen

37

3

30

2.2
  • 5
  • 4
  • 3
  • 2
  • 1
volkswagen eos 2013 photo
Eos 2013
Volkswagen

26

4

27

2
  • 5
  • 4
  • 3
  • 2
  • 1
volkswagen eos 2012 photo
Eos 2012
Volkswagen

90

4

24

1.8
  • 5
  • 4
  • 3
  • 2
  • 1
volkswagen eos 2011 photo
Eos 2011
Volkswagen

18

2

45

2.8
  • 5
  • 4
  • 3
  • 2
  • 1
volkswagen eos 2010 photo
Eos 2010
Volkswagen

69

2

46

2.7
  • 5
  • 4
  • 3
  • 2
  • 1
volkswagen eos 2009 photo
Eos 2009
Volkswagen

80

2

45

2.1
  • 5
  • 4
  • 3
  • 2
  • 1
volkswagen eos 2008 photo
Eos 2008
Volkswagen

46

0

46

1.8
  • 5
  • 4
  • 3
  • 2
  • 1
volkswagen eos 2007 photo
Eos 2007
Volkswagen

40

0

43

2.2
  • 5
  • 4
  • 3
  • 2
  • 1

Common Volkswagen Eos problems

The Volkswagen Eos, a sport compact cabriolet coupé produced between 2006 and 2016, has faced several common problems that have been reported by its owners. These issues span across various model years, affecting the car's engine, convertible top, electrics, and more.

  • Convertible Top Issues: The convertible top is a key feature of the Volkswagen Eos, but it has also been a source of problems for many owners. The most common issue is the top not operating properly, which can be caused by a variety of factors, including faulty hydraulic systems, broken cables, and other mechanical issues.
  • Electrical Issues: The Volkswagen Eos has also faced issues with its electrics, including problems with the windows, air-conditioning, and dashboard warning lights. These issues can cause the car's systems to stop working, and in some cases, can be related to more serious problems that require immediate attention.
  • Other Issues: Other common problems with the Volkswagen Eos include squeaks and rattles while the roof is up, and the folding mechanism jamming or failing. These issues can be caused by a variety of factors, including wear and tear, poor maintenance, and design flaws.

In summary, the Volkswagen Eos has faced several common problems that have affected its engine, convertible top, electrics, and other components. These issues have been reported by owners across various model years, with the 2008 model year being the worst in terms of overall complaints. While the Volkswagen Eos is a stylish and engaging drive, its complicated folding roof and other mechanical and electrical issues can make it a costly and problematic car to own and maintain.

Volkswagen Eos

Is the Volkswagen Eos a reliable car?

According to withclutch.com%20but%20amongst%20all%20cars.>), the Volkswagen Eos has a long-term reliability rating of 24, far below the average of 47. It's predicted to be much less dependable than other cars. According to repairpal.com, the Eos scores ⅗ in reliability.

How many miles will a Volkswagen Eos last?

The estimated lifespan of a Volkswagen Eos is 131,000mi, before reaching the life expectancy upper limit.

Why did VW stop making Eos?

Volkswagen only produced 8,000 units in 2013 globally, and the demand for convertibles in the US went down by 18% in 2014 to just 3,411. One of the main reasons for the demise of the Eos is the switching of consumer preference in Europe from hard top convertibles to soft-top cars in the last few years.

What are the common faults with a VW Eos roof?

The most common VW EOS convertible roof problems are caused by a failed roof motor on the car. The vehicle uses a motor that will open and close the roof and when this starts to fail then the roof will not work. Usually You will first notice that the roof starts to retract slower than normal, or in an uneven manner.

Percentage distribution of complaints by Volkswagen Eos years

We have researched Volkswagen problems and analysed all the complaints filed against Volkswagen Eos cars and compiled the top 5 most problematic Volkswagen Eos model years:

Below you can see the percentage distribution of known problems by Volkswagen Eos model years.

Distribution of the number of complaints by Volkswagen Eos years

We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:

Volkswagen Eos car problems categorized by type of issue

After analysing all complaints related to Volkswagen Eos , it was concluded that the most common issues with these cars are:

  • Air bags problems
  • Power train problems
  • Electrical system problems
  • Engine problems
  • Service brakes problems

The graph below shows statistics for all Volkswagen Eos vehicle components and the number of complaints received.

Distribution of the number of complaints where the accident occurred by Eos model years

A total of 12 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.

Distribution of the number of complaints with fire by Eos model years

There were a total of 4 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.

Distribution of the number of complaints with injuries by Eos model years

There were a total of 6 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.

The NHTSA has received 413 complaints about various vehicle components related to the Volkswagen Eos . Below are the 25 most recent complaints reported for Volkswagen Eos vehicles.

Latest 25 complaints

Volkswagen Eos 2007
  • Date Of Incident: 2024-08-31
  • Date Complaint: 2024-10-02
  • VIN: WVWFA71F37V
  • Components: STRUCTURE,UNKNOWN OR OTHER
  • Summary: My daughter was driving on the freeway to work around 5am when her sunroof burst onto thousands of pieces. She stated "it sound like a massive explosion and scared her causing her to swerve her car." Thank God it was early in the morning, on a weekend, and with minimal traffic on the road. She was able to pull over safely, and call me. We have now been dealing with the insurance company that tells us the glass is covered, but safelite tells us they are unable to repair it. The volkswagen dealership told us their are 2 windows in the US inventory, but not able too locate them. The cost to repair is estimated $2,400. The dealership said this is a very common issue with the sunroofs to burst like this. My daughter's 2007 eos has less than 100,000 miles on it. Insurance won't total it as nothing is wrong to do so, and other than this window there is absolutely nothing wrong with the car. She can not drive it due to the safety risks of her head being exposed id wrecked, and the car at risk of theft. Please if this happens all the time then why are they not held responsible to replace it? It's just like the leaks on the arms of the hard top that volkswagenis definitelyaware of, and does nothing about. Maybe the un recalled seals that leak in the roof have something to do with the well known sunroof issues, and strings that dry rot out from getting wet. We have replaced the whole string kit and both arms with seals to the roof already. The dealership Larry Miller Volkswagen said these should be recalled due to as many as they have replaced over the years. Please help us. My daughter loves her car.
Volkswagen Eos 2016
  • Date Of Incident: 2024-08-30
  • Date Complaint: 2024-08-30
  • VIN: WVWBW8AH3GV
  • Components: ELECTRICAL SYSTEM
  • Summary: The contact owns a 2016 Volkswagen EOS. The contact stated while the vehicle was parked, the vehicle failed to start. The contact stated that the battery was drained and was jumpstarted. The contact stated that after the battery had been recharged, several unknown warning lights illuminated on the instrument panel. The vehicle was taken to the dealer where it was diagnosed and determined that the instrument cluster had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.
Volkswagen Eos 2012
  • Date Of Incident: 2024-05-28
  • Date Complaint: 2024-05-29
  • VIN: WVWBW7AH8CV
  • Components: POWER TRAIN
  • Summary: My car goes into a false neutral and shifts out of gear while driving. The "PRNDS" indicator on dash had a blinking "D" alternating with a wrench. I have to come to a complete stop turn the car off and right back on and it goes away for about 5-10 minutes only to reoccur. This started happening when weather became hot, and only occurs after driving for an hour or more. Only when hot outside. I performed transmission fluid service with no resolve. There was no debris in the old fluid to indicate mechanical issues. I also get error code P2711- "unexpected mechanical failure". This has almost caused me to wreck several times putting my life and others at risk until I turn car off and immediatly restart engine which allows normal operation for a few minutes. It doesn't operate normally until car cools down. My engine is not overheating. My transmission fluid, and coolant services are current. NHTSA safety recall 09V333000 addressed this exact same issue on 20 August 2009 but it only covers model years 2009 and 2010. This is still a well known problem for the VW DSG transmission experienced by many others. VW said that they couldn't help me even though it's the same issue because my car is a 2012, and it only covers 2009-2010? I am a Disabled Veteran with a heart condition and can't afford to be on the side of the road in the heat without severe health issues.
Volkswagen Eos 2016
  • Date Of Incident: 2024-01-18
  • Date Complaint: 2024-01-20
  • Fire: 1
  • VIN: WVWBW8AH1GV
  • Components: ELECTRICAL SYSTEM,SEATS
  • Summary: My seat heaters were on for 1 minute and started to smoke and burned multiple quarter sized holes in my seat. They burned holes in my winter coat and even made my skin have minor burns. There was a smoke that appeared and a very bad burning smell.
Volkswagen Eos 2014
  • Date Of Incident: 2023-09-26
  • Date Complaint: 2024-01-02
  • VIN: WVWFW8AH9EV
  • Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
  • Summary: We have the Xenon headlights, which requires us to have headlight washers on our cars due to safety issue for the other drivers on the road so they don’t get blinded, who’s is great if 1) they worked most of the time 2) people did not start pulling the fuse or discontinuing the hose so it hit the ground. See Volkswagen has a know issue, that when they pop out to spray the headlights, they are known to break the cover! This in turn leaves the sprayer exposed to the elements to get clogged and not work, owners to get mad because they just break again after replaced (reason why they get disconnected) and the cost is not cheap to replace, the actual part is not bad the problem is, it’s primed grey and you have to get it painted which cost over $100. If you do a quick search over this you will see tons of complaints and the dealership is well aware of the issues, one lady had hers replaced under warranty and they said the sprayer was not in the right place. I could agree with that seeing as my windshield also gets sprayed! There were no warnings, we did not think ours even worked we had the car almost a year the first time they ever worked!! Still not sure what made them work exactly.
Volkswagen Eos 2009
  • Date Of Incident: 2023-10-17
  • Date Complaint: 2023-10-20
  • VIN: WVWBA71F59V
  • Components: POWER TRAIN
  • Summary: I slowly at 5mph went over a bump and my car went automatically into neutral, all of the P R N D S lights on the dash started blinking and the car just kept revving when I tried to put it into gear. I had the car towed to the dealership and it is currently there. I looked on Kelly Blue Book and saw there was a recall for my vehicle type and the recall states exactly what happened to my car. Can my VIN number be added to this recall since it is the very same mechanical issue? Here is the information I found on the recall NHTSA CAMPAIGN ID: 09V333000 Report Date: AUG 20, 2009 Vehicles Affected: 16000 What You Should Do: VOLKSWAGEN WILL NOTIFY OWNERS, INSPECT THE DSG AND, IF NECESSARY, REPLACE AN AFFECTED DSG TEMPERATURE SENSOR FREE OF CHARGE. THE MANUFACTURER HAS NOT YET PROVIDED A NOTIFICATION SCHEDULE. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987. Summary: VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES. To see if your specific vehicle is affected 1-800-822-8987 or nhtsa.gov Please let me know if there is anything that can be done. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Volkswagen Eos 2009
  • Date Of Incident: 2021-08-30
  • Date Complaint: 2023-09-09
  • VIN: WVWFA71F19V
  • Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
  • Summary: All of my lights on the right side of my dashboard is on..the traction light, brake light,steering wheel light and the speedometer is acting iradical..I put new speed sensors on it and it still haven't fixed the problem..alot of mechanics say it's and electrical problem..I bought the car from flow Mazda dealership a couple years ago it's been sitting since then
Volkswagen Eos 2016
  • Date Of Incident: 2023-08-22
  • Date Complaint: 2023-08-22
  • VIN: WVWBW8AH8GV
  • Components: ENGINE
  • Summary: Multiple random misfires and failed ignition coils. My mechanic suggested that I report this because he has seen multiple instances of this in VW models like mine.
Volkswagen Eos 2013
  • Date Of Incident: 2018-10-12
  • Date Complaint: 2023-05-12
  • VIN: WVWBW8AH1DV
  • Components: ELECTRICAL SYSTEM,AIR BAGS
  • Summary: The contact owns a 2013 Volkswagen Eos. The contact stated while having a routine check at the dealer, the mechanic informed the contact that the horn was not functioning and that the clockspring needed to be replaced. The vehicle was repaired but the failure reoccurred. The vehicle was taken to an independent mechanic who stated that the clockspring needed to be replaced again. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not under warranty or recall. No further assistance was provided. The failure mileage was 108,000.
Volkswagen Eos 2011
  • Date Of Incident: 2023-05-09
  • Date Complaint: 2023-05-10
  • VIN: WVWBA7AH9BV
  • Components: UNKNOWN OR OTHER,SERVICE BRAKES
  • Summary: Unable to drive vehicle ABS system failure - no braking is possible. ABS warning light and loss of braking control while attempting to drive. The module part recall 45F2 does not apply to my year 2011 vehicle. Though the previous year there is a recall for the part by VW. VW representatives will not offer recall or payment for part replacement saying recall does not apply to 2011. Vehicle is at risk. VW will not assume responsibility for faulty part. The vehicle is too dangerous to drive. Consumers should be informed.
Volkswagen Eos 2010
  • Date Of Incident: 2023-01-06
  • Date Complaint: 2023-01-30
  • VIN: WVWFA7AH0AV
  • Components: ENGINE
  • Summary: Drove the car to the bank when trying to leave the car would not start. We towed the car to the volkswagen dealership `and they said it the engine and some other faults totaling over $21000.00 Now the car is back home and not repaired.
Volkswagen Eos 2016
  • Date Of Incident: 2022-11-08
  • Date Complaint: 2022-11-17
  • VIN: wvwbw8ah3gv
  • Components: POWER TRAIN,ELECTRICAL SYSTEM
  • Summary: On 2 separate occasions, I lost transmission service to my 2016 VW EOS. 65K miles. While driving, my RPM increased dramatically, and it felt like the car went into neutral and wouldn't accelerate. I came to a slow, uncontrolled stop on the side of the road. The EPC code, check engine light and the gear indicator warning lights were flashing. It was very scary to not have any control of the car. Very unsafe situation. The code reader indicated code U0103 meaning "lost communication with gear shift module". LP and Sons DeLand FL, repaired the vehicle, citing: remove and replace transmission gear shift.
Volkswagen Eos 2010
  • Date Of Incident: 2022-09-30
  • Date Complaint: 2022-10-17
  • VIN: WVWBA7AH3AV
  • Components: POWER TRAIN
  • Summary: The contact owns a 2010 Volkswagen EOS. The contact stated while coming to a complete stop, the vehicle stalled. The message "Transmission Overheating. See Owner’s Manual" was displayed. The contact turned off and restarted the vehicle. The contact was able to continue driving. The vehicle was taken to the dealer who informed the contact that they could not duplicate the failure. However, the failure reoccurred increasingly while driving. The vehicle was taken back to the dealer who informed the contact that they could not duplicate the failure. The contact associated the failure with NHTSA Campaign Number: 09V333000 (Power Train) however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer advised the contact to follow up with the dealer. The failure mileage was approximately 149,000.
Volkswagen Eos 2014
  • Date Of Incident: 2022-08-08
  • Date Complaint: 2022-09-21
  • VIN: WVWFW8AH9EV
  • Components: ELECTRICAL SYSTEM
  • Summary: 1) The flip up backup camera, yes it is available for inspection. I do have intentions to try and fix it like all the others unless asked to wait. 2) we bought a car with a backup camera for the safety of our 19 year old and others around her after she has crashed her car going fwd, we would hate for her to miss something backwards since she is only 4’10’ 3) yes it has been confirmed by an independent service center, certified by Volkswagen. They confirmed that the wires have broken and a new camera is needed. This is a very common issue. 4) no the component has not been inspected. From reading other ppls comments they do not assist. They have a radio firm up date and they want you to pay for that to fix the glitches. 5) honestly we just purchased the car and when we test drive it the backup sensor showed three dashes, it was turned on to that setting so we have no clue until we tried to change it and had it checked out. But from what I have read this has been going on for years. Not sure when they first started. You can clearly see the red broke off in the black part and while taking the pictures it so fragile another wire broke. It’s not like you can just replace a cable going into the camera like the newer ones.
Volkswagen Eos 2012
  • Date Of Incident: 2022-09-03
  • Date Complaint: 2022-09-06
  • VIN: WVWBW7AH9CV
  • Components: SUSPENSION
  • Summary: The vehicle has 37444 miles on it and the front driver side coil spring was laying broken off partially by the front wheel well when I went to move vehicles around (The vehicle was sitting, not driving when the coil broke, which really is curious). I reported the issue to VW customer care tonight (9/6/22) and they said that it was outside of warranty-Essentially nothing they could do. The complaint number is 05384519, and the rep I spoke with is named Tara. This is not something that should happen with a front coil spring (maybe sagging at 100k+) and seems indicative of bad heat treat. There are other complaints filed with NHTSA regarding this same issue on VWs of the same era. If this had happened while driving, it could’ve caused a catastrophic failure and a pretty significant accident if the tire was hit.

Latest 5 recalls Volkswagen Eos

The National Highway Traffic Safety Administration (NHTSA) has issued 21 recalls for different components of the Volkswagen Eos.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.

  • Model: Volkswagen Eos 2015
  • Report Received Date: 2019-01-11
  • Manufacturer: Volkswagen Group of America, Inc.
  • Components: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
  • Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
  • Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
  • Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).
  • Model: Volkswagen Eos 2016
  • Report Received Date: 2019-01-11
  • Manufacturer: Volkswagen Group of America, Inc.
  • Components: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
  • Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
  • Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
  • Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).
  • Model: Volkswagen Eos 2016
  • Report Received Date: 2018-05-16
  • Manufacturer: Volkswagen Group of America, Inc.
  • Components: UNKNOWN OR OTHER
  • Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
  • Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
  • Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
  • Model: Volkswagen Eos 2014
  • Report Received Date: 2018-05-16
  • Manufacturer: Volkswagen Group of America, Inc.
  • Components: UNKNOWN OR OTHER
  • Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
  • Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
  • Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
  • Model: Volkswagen Eos 2012
  • Report Received Date: 2018-05-16
  • Manufacturer: Volkswagen Group of America, Inc.
  • Components: UNKNOWN OR OTHER
  • Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
  • Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
  • Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.

Latest negative Volkswagen Eos car reviews

  1. Jerry Mayert 2025-09-27

    Vehicle year: 2010

    I purchased my car in 2009 and have taken excellent care of it, ensuring all maintenance checks were done at required intervals. Despite a major problem with the manifold and fuel injection system in 2016, which was fully covered under VW's extended warranty, I continued to love my car and intended to keep it for well over 150,000 miles. Unfortunately, a few weeks ago, the timing tensioner failed, causing the timing to jump and requiring engine repair or replacement. While my mechanic was furious and believed this should not have happened to a car with this mileage, I contacted VW to have the work done. Although the cost of repair was high, I appreciated the professionalism and expertise of the VW dealer. While I was disappointed with the Kelly Blue Book value of my car, I remain confident in my decision to purchase a VW and will continue to do so in the future.I strongly advise everyone to steer clear of VW/VOLVO due to the issue I experienced. Despite my efforts to seek information from Volkswagen and the dealership where I purchased the car, I was not provided with any helpful information or support. Even after selling the car for junk, I received a letter from VW informing me of a class action settlement that would reimburse the cost of repairs for those who had this problem and pay for future repairs. This lack of transparency and accountability from Volkswagen has left me feeling frustrated and disappointed. As a result, I have lost faith in the company and will not be purchasing any Volkswagen products in the future.

  2. Reese Dietrich 2025-09-27

    Vehicle year: 2009

    I am sorry to hear about the trouble you have had with your VW 2009 EOS Komfort. It seems that there is a common issue with the timing chain in many Volkswagen and Audi models manufactured between 2008 and 2013, which can cause severe engine damage and be expensive to fix. It is understandable that you are disappointed and frustrated with this situation. Have you tried contacting Volkswagen/Audi directly to see if they can offer any assistance or explanation? I hope that you are able to find a satisfactory resolution to this issue.Why have so many other vehicles listed above had this problem and nothing has been done about it? Why hasn't a recall been made? If Volkswagen had any integrity, they would listen to their customers. Unfortunately, due to the lack of support from the Baxter Volkswagen LaVista, NE dealership and VW of America, I will no longer be a customer for any Volkswagen.

  3. Mckenzie Lebsack 2025-09-14

    Vehicle year: 2011

    I bought this car for 14,000, but unfortunately, I didn't come close to making that back. It has had some coolant issues and struggles with potholes, but overall it's a cute and fun car. However, it may not be the best option for the long term.

  4. Braeden Donnelly 2025-08-29

    Vehicle year: 2009

    I leased this car back in August of 2008 and unfortunately, I have had nothing but problems with it and the dealership ever since. Four weeks after I leased the car, a transmission valve had to be replaced. I learned about this problem only after nearly being involved in an accident on the freeway because my car lost all forward momentum. To add insult to injury, the dealership insisted it was my starter that caused this issue. Only after speaking to a mechanic was this issue actually addressed. The dealership had my car for over three weeks and even tried to charge me for the rental car. Approximately a year later, the manufacturer issued a recall for this transmission value issue. I hope this information helps others who may be experiencing similar issues.

  5. Chase Mueller 2025-08-27

    Vehicle year: 2010

    To cut a long story short, I leased my Volkswagen EOS on April 1st, 2009. Unfortunately, the convertible top has malfunctioned three times since then and is currently still in the shop. It stopped mid-air in a parking lot and wouldn't open or close properly, which was quite frustrating. The dealership has informed me that the entire roof needs to be replaced, which is quite expensive, and I am concerned that I may have to pay for it. Despite these issues, I am hopeful that the situation will be resolved soon. Thank you for your understanding.

Latest positive Volkswagen Eos car reviews

  1. Graham Emard 2025-09-29

    Vehicle year: 2010

    This car is perfect for those baby boomers who are looking for a fun and exciting ride. It's a great choice for those who have spent their lives being practical and now want to enjoy something that's a little more adventurous. I personally think that this is the most enjoyable car I have ever owned, and it comes with the VW stamp of quality. I have driven it for 4000 miles and even took it on a 2500-mile trip to Florida and back, and it performed superbly. The trunk space was more than enough for my wife and me, with just one duffle bag and one regular bag. The car is very comfortable, and I had no issues with power when passing or keeping up with traffic. My grandkids love the car's unique design, and it always gets a lot of attention. Most people can't believe that it's a VW!

  2. Jonathan Tremblay 2025-09-28

    Vehicle year: 2016

    This senior has been driving domestic cars for over 50 years and recently leased a 2012 Eos Komfort convertible. I previously leased a Pontiac G6 hardtop convertible, but the Eos blows it away in many aspects. I absolutely love this car! It's fun, quick, smooth, and beautiful. After 30 days and 1000 miles, I find the quality of workmanship and operation to be excellent. With my mixed driving habits, I'm getting an overall 28.3 mpg. The rear seating is fine for grandkids, but I usually don't use these seats. With the top in the trunk, there's still enough room to go grocery shopping, which wasn't the case with the G6. The wind screen behind the front seats is a welcome feature. The car gives just enough road presence that you feel like you're driving a sports car. There is a moderate learning curve for all the gadgets facing the driver, so I recommend engaging your dealer's knowledge at delivery. My VW professionals made me feel very comfortable. There is a vast array of exterior colors to choose from, but I picked the Black Oak Brown with beige interior, which has attracted many lookers. It was in the brochure and hooked me immediately. Now I can't stop finding reasons to drive my new Eos.

  3. Peyton Pacocha 2025-09-27

    Vehicle year: 2013

    This senior has been driving domestic cars for over 50 years and recently leased a 2012 Eos Komfort convertible. I previously leased a Pontiac G6 hardtop convertible, but the Eos blows it away in many aspects. I absolutely love this car! It's fun, quick, smooth, and beautiful. After 30 days and 1000 miles, I find the quality of workmanship and operation to be excellent. With my mixed driving habits, I'm getting an overall 28.3 mpg. The rear seating is fine for grandkids, but I usually don't use these seats. With the top in the trunk, there's still enough room to go grocery shopping, which wasn't the case with the G6. The wind screen behind the front seats is a welcome feature. The car gives just enough road presence that you feel like you're driving a sports car. There is a moderate learning curve for all the gadgets facing the driver, so I recommend engaging your dealer's knowledge at delivery. My VW professionals made me feel very comfortable. There is a vast array of exterior colors to choose from, but I picked the Black Oak Brown with beige interior, which has attracted many admirers. It was in the brochure and hooked me immediately. Now I can't stop finding reasons to drive my new Eos.

  4. Jettie Marquardt 2025-09-24

    Vehicle year: 2010

    I was looking for a convertible and had previously shopped around, but ended up testing other soft tops. After a few months, I was able to get an excellent year-end deal and have now had the car for 8 months and 5K miles without any issues. It's an absolute blast to drive and the size is perfect for my needs. I also appreciate that it's not a very common car on the road. When I was deciding whether to buy it, I had to rely on owner input since I didn't know anyone who had one. I hope that my input can help others who are currently shopping. Overall, I'm very happy with the car and plan to keep it for a long time. Additionally, my insurance company offers a great extended warranty, so I'm covered for 7 years and 100,000 miles.

  5. Noah Langworth 2025-09-19

    Vehicle year: 2007

    I'm so glad to hear that you're enjoying your Eos! It sounds like it's a great car, with fantastic amenities and a hardtop convertible feature that makes you feel safe. It's wonderful that you're so in love with your vehicle, and I'm sure you made a great choice by purchasing the 3.2 with the technology and sport package.

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