2008 Mercury Grand marquis problems
The Mercury Grand Marquis is an automobile that was produced by Mercury from the 1975 until 2011 model years. Introduced as the flagship sub-model of the Mercury Marquis in 1975, the Grand Marquis became a stand-alone model line in 1983, serving as the largest Mercury sedan. The model line served as the sedan counterpart of the Mercury Colony Park station wagon up to 1991. The fourth generation was the basis of the 2003 and 2004 Mercury Marauder.
From 1979 until 2011, the Grand Marquis shared the rear-wheel drive (RWD) Panther platform with the Ford LTD Crown Victoria (Ford Crown Victoria after 1992), and from 1980, the Lincoln Town Car. For over three decades, the Ford and Mercury sedans were functionally identical, with two of the three generations of the model line sharing the same roofline. The Grand Marquis was available as a four-door sedan for nearly its entire run; from 1988 to its final year in 2011, it was the only body style that was offered. A four-door hardtop was available from 1975 to 1978 and a two-door hardtop coupe from 1975 to 1987.
The Grand Marquis was the second-best-selling Mercury line (after the Cougar) with 2.7 million units produced; at 36 years of continuous production, the Grand Marquis was the longest-running Mercury nameplate (the Cougar, 34 years). Ford manufactured the Grand Marquis, alongside the Mercury Marquis, Mercury Marauder, Ford (LTD) Crown Victoria, and (beginning in 2007) the Lincoln Town Car, at two facilities: the St. Louis Assembly Plant in Hazelwood, Missouri (1979-1985) and the St. Thomas Assembly Plant in Southwold, Ontario, Canada (1986-2011).
Ford announced the discontinuation of the Mercury brand in 2010, but a few 2011 model-year Mercurys were made. The last Grand Marquis - and the final Mercury branded car - was produced on January 4, 2011, at St. Thomas Assembly.
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Common 2008 Mercury Grand marquis problems
The 2008 Mercury Grand Marquis is known for some common problems that owners have reported. One of the most expensive issues is related to the catalytic converters, with new ones costing around $1,771. This is a significant expense, especially considering that the Grand Marquis is known for being a relatively affordable car to maintain.
Another common problem with the 2008 Mercury Grand Marquis is related to the steering system. This issue was particularly prevalent in the fourth and final generation of the car, and it was triggered by cracks in the intermediate shaft and problems with the bearings. This can be a serious safety issue, as it can affect the driver's ability to control the vehicle. Ford issued a recall in 2013 to address this problem, but earlier models may still have this issue.
Visibility is also a common problem with the Grand Marquis, particularly in relation to the windshield. Drivers have reported premature cracks in the windshield, which can be a major safety issue. This problem was caused by improper windshield retention, and there was a recall in 2006 to address it. However, even with the recall, visibility can still be an issue in the Grand Marquis due to the design of the car.
The 2008 Mercury Grand Marquis also has some specific problems that are worth mentioning. One of the most common issues is related to the intake manifold, which can crack and leak coolant behind the alternator. This can be a major problem, as it can lead to overheating and other engine issues. The average cost to fix this problem is around $1,700, and it typically occurs at around 76,000 miles.
Another common problem with the 2008 Grand Marquis is related to the headlights. Specifically, the headlights may not work properly, which can be a major safety issue. The average cost to fix this problem is around $500, and it typically occurs at around 83,000 miles.
Finally, the 2008 Grand Marquis is also known for having issues with the transmission. Transmission failure is a common problem, and it can be a major expense to fix. The average cost to fix transmission issues in the Grand Marquis is around $2,300.
In summary, the 2008 Mercury Grand Marquis is known for a number of common problems, including issues with the catalytic converters, steering system, visibility, intake manifold, headlights, and transmission. These issues can be expensive to fix, and they can affect the safety and reliability of the car. However, with proper maintenance and care, many of these issues can be avoided or minimized.
2008 Mercury Grand marquis car problems categorized by type of issue
After analyzing all complaints sent to the NHTSA and researching popular Mercury Grand marquis problems, we found that the most common problems with these 2023 model year vehicles are:
- Steering problems
- Vehicle speed control problems
- Service brakes problems
- Electrical system problems
- Structure problems
The graph below shows statistics for all 2008 Mercury Grand marquis vehicle components and the number of complaints received.
Latest 25 complaints 2008 Mercury Grand marquis
The NHTSA has received 77 complaints about various vehicle components related to the 2008 Mercury Grand marquis. Below are the 25 most recent complaints reported for 2008 Mercury Grand marquis vehicles.
2023-10-11
STEERING PROBLEM
- Date Of Incident: 2023-05-11
- VIN: 2MEHM76V98X
- Components: STEERING
- Summary: See attached document from complainant
2022-05-11
STEERING PROBLEM
- Date Of Incident: 2022-05-06
- VIN: 2MEHM75VX8X
- Components: STEERING
- Summary: The contact owns a 2008 Mercury Grand Marquis. The contact stated while driving approximately 70 MPH, the steering felt loose. The contact stated that the power steering was still operable however, the vehicle would drift to the left or right with no input on the steering wheel. The contact stated that he would correct the steering and the vehicle would continue to drift to the right and to the left. The contact stated no warning light was illuminated. The contact stated that he drove the vehicle to an independent mechanic. The vehicle was diagnosed and the mechanic related the failure to NHTSA Campaign Number: 13V385000 (Steering). The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 68,000.
2021-11-18
EXTERIOR LIGHTING PROBLEM
- Date Of Incident: 2021-11-18
- VIN: 2mefm74v98x
- Components: EXTERIOR LIGHTING
- Summary: The contact owns a 2008 Mercury Grand Marquis. The contact stated that the wiring harness for the brake pedal sensor was faulty, causing the exterior brake lights to fail to illuminate. The failure almost caused a collision. The dealer was made aware of the failure and informed the contact to bring the vehicle in to be diagnosed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
2021-06-13
STEERING PROBLEM
- Date Of Incident: 2021-06-04
- VIN: 2MEFM74V38X
- Components: STEERING
- Summary: Left home the other day I noticed that the steering had become was stiff when the wheels were straight..it wasn't bad turning till it was going straight..the next day the steering became stiff and erratic. It would work sometimes and it would be stiff...found out the lower steering shaft had frozen up..There was a recall back in 2013 doe the lower shaft with is breaking..My car was a Florida car but Ford supposed have fixed it because I was moving back to NY..Have been back in NY for 3 1/2 years now it froze up..The recall for cars in the northern states..Seeing I was moving back to NY they claimed they did the recall..it shouldn't have corroded that fast..I have no way to prove they did the recall or if they faked it..It is cleared as it had been repaired..
2021-03-17
EXTERIOR LIGHTING,ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2020-12-01
- VIN: 2MEFM75V08X
- Components: EXTERIOR LIGHTING,ELECTRICAL SYSTEM
- Summary: TL* THE CONTACT OWNS A 2008 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AT NIGHT, THE HEADLIGHTS INTERMITTENTLY FAILED TO OPERATE WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE INSTRUMENT PANEL WENT BLANK WHILE EXPERIENCING THE FAILURE. THE CONTACT STATED THAT THE HEADLIGHTS RESUMED NORMAL OPERATION A FEW MINUTES AFTER FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER REFERRED THE CONTACT TO A LOCAL DEALER TO HAVE THE VEHICLE INSPECTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
2021-03-09
VEHICLE SPEED CONTROL PROBLEM
- Date Of Incident: 2021-03-08
- VIN: 2MEFM75V18X
- Components: VEHICLE SPEED CONTROL
- Summary: I WAS DRIVING IN TOWN AND SEVERAL TIMES WHEN I SLOWED DOWN TO STOP AT A STOP SIGN OR CORNER, AFTER BRAKING MY CAR ACCELERATED BY ITSELF. THE ENGINE REVVED UP AND MADE THE CAR JUMP FORWARD. I HAD TO SLIGHTLY RELEASE THE BRAKE SND BRAKE HARDER TO STOP AND AVOID GOING INTO THE INTERSECTION.
2021-02-25
SEAT BELTS PROBLEM
- Date Of Incident: 2021-02-20
- VIN: 2MEHM75V38X
- Components: SEAT BELTS
- Summary: PASSENGERS SIDE SEATBELT LOCKS
2020-06-29
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2019-01-01
- VIN: 2MEFM74V38X
- Components: ELECTRICAL SYSTEM
- Summary: ODOMETER FADES OUT MOST OF THE TIME...SOMETIMES IT WILL BRIGHTEN UP SO YOU CAN SEE IT..BUT SOON FADES OUT AGAIN..FORD WANTS $600 TO FIX IT...2008 IS THE ONLY YEAR THAT FITS AND THERE ARE 4 DIFFERENT ONES THAT FIT..CAN'T FIND A USED ONE
2020-06-29
STRUCTURE PROBLEM
- Date Of Incident: 2019-02-08
- VIN: 2MEFM74V38X
- Components: STRUCTURE
- Summary: TOOK CAR THROUGH CAR WASH AFTER WINTER AND A LARGE SECTION OF PAINT CAME OFF THE HOOD..THIS IS A FLORIDA CAR..IT WAS THE SECOND WINTER IN BUFFALO..ALSO FOUND OTHER SPOTS ON CAR WHERE PAINT IS COMING OFF...WAS LOOKING FOR A NEWER GRAND MARQUIS AND A LOT OF THEM ALSO HAD PAINT COMING...ALL WERE THE SILVER BIRCH ...THE PAINT DOESN'T APPEAR TO ADHERE TO THE PRIMER...
2020-05-27
FUEL SYSTEM, GASOLINE PROBLEM
- Date Of Incident: 2020-05-26
- VIN: 2MEHM75V98X
- Components: FUEL SYSTEM, GASOLINE
- Summary: TL* THE CONTACT OWNS A 2008 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE REVERSING THE VEHICLE, HE HEARD AN ABNORMAL NOISE COMING FROM UNDERNEATH THE VEHICLE. THE CONTACT EXITED THE VEHICLE TO INSPECT THE VEHICLE. THE CONTACT STATED THAT THE FUEL TANK DETACHED AND WAS HANGING DOWN UNDERNEATH THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, THERE WAS NO ASSISTANCE PROVIDED. THE FAILURE MILEAGE WAS 63,824.
2019-10-09
ELECTRICAL SYSTEM,EXTERIOR LIGHTING PROBLEM
- Date Of Incident: 2019-10-05
- VIN: 2MEFM75V88X
- Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
- Summary: FIRST TRIED THE HAZARD WARNING LIGHTS WHILE PARKED ON THE SIDE OF A HIGHWAY AND THEY DID NOT WORK. WHEN I DROVE OFF I PUT THE HEADLIGHTS ON AND TURNED ON THE WINDSHIELD WIPERS. WHEN I GOT HOME I TURNED OFF THE WIPERS AND THE HEADLIGHTS BUT THE HEADLIGHTS STAYED ON. I DISCONNECTED THE BATTERY CABLE AND 2 DAYS LATER I DROVE TO THE FORD DEALERSHIP. WHILE DRIVING I NOTICED THAT MY TURN SIGNALS WERE NOT WORKING. WHEN I GOT TO THE DEALERSHIP I POINTED OUT THESE PROBLEMS TO THE SERVICE MANAGER. I LEFT THE CAR AND THEY DIAGNOSED A BAD LIGHT CONTROL MODULE. MY CAR IS 2008 MERCURY GRAND MARQUIS LS WITH 57,628 MILES. THEY CHARGED ME $740 TO REPLACE THE MODULE. I RESEARCHED RECALLS AND I SAW A RECALL 15S39 WITH # 15V861000 FOR THIS EXACT PROBLEM BUT IT ONLY APPLIED TO THESE SAME CARS THRU CY 2005. MY CAR IS A 2008. I TALKED TO THE DEALER AND THE FORD CUSTOMER REPRESENTATIVE AT 866 436 7332 AND THEY SAID THE NHTSA DETERMINES THE EFFECTED VIN NUMBER VEHICLES. THERE IS ALSO A FORD CUSTOMER SATISFACTION PROGRAM 14N01 WHICH DEALT WITH THIS SETTLEMENT FOR VEHICLES THRU CY 2005. I BELIEVE THEY EXTENDED THE WARRANTY FOR THE LCM MODULE FOR 15 YEARS AND 250,000 MILES FOR THE EFFECTED VEHICLES THRU CY 2005 AND THEY EVEN RECOMPENSATED CUSTOMER'S WHO PAID FOR EXORBITANT REPAIR BILLS FOR THE LIGHT CONTROL MODULE. MY DEALER INVOICE # IS 460317 WITH KELLY FORD, INC, 776 S. MAGNOLIA AVE, MELBOURNE, FL. 32935 (321) 254-4283
2019-09-10
STEERING PROBLEM
- Date Of Incident: 2019-09-10
- VIN: 2MEHM75V08X
- Components: STEERING
- Summary: TL* THE CONTACT OWNS A 2008 MERCURY GRAND MARQUIS. WHILE DRIVING 20 MPH ON A RESIDENTIAL ROAD, THE CONTACT HEARD AN ABNORMAL CLICKING NOISE COMING FROM THE STEERING WHEEL. WHILE ATTEMPTING TO MAKE A RIGHT TURN, THE STEERING WHEEL DETACHED WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
2019-07-13
STEERING PROBLEM
- Date Of Incident: 2019-07-12
- VIN: 2MEFM74V18X
- Components: STEERING
- Summary: MY WIFE WAS DRIVING AND TURNING LEFT AT A SLOW SPEED WHEN SHE HEARD A LOUD POPPING SOUND. IT LOOKS LIKE A CHUNK OF ONE OF THE STEERING COLUMN BEARINGS FELL OUT OF THE STEERING COLUMN.
2019-05-11
POWER TRAIN,VEHICLE SPEED CONTROL PROBLEM
- Date Of Incident: 2019-05-01
- VIN: 2MEFM74V68X
- Components: POWER TRAIN,VEHICLE SPEED CONTROL
- Summary: THE CAR WILL SUDDENLY AND WITHOUT WARNING ACCELERATE TO 5000 RPM'S. HAD THROTTLE BODY AND MAS REPLACED WHICH SEEMED TO HELP. HOWEVER, IT STILL HAPPENS ONCE IN A WHILE (ONCE EVERY 3 WEEKS AVERAGE). USUALLY HAPPENS AFTER SHIFTING FROM PARK TO DRIVE AND DRIVING FORWARD AT LOW SPEEDS (AROUND 5-10 MPH). HASN'T HAPPENED AT HIGHER SPEEDS. WAS TOLD BY ONE MECHANIC THAT THE COMPUTER IS DEFECTIVE???.
2018-11-29
AIR BAGS,SEATS PROBLEM
- Date Of Incident: 2018-01-15
- VIN: 2MEHM75V08X
- Components: AIR BAGS,SEATS
- Summary: TAKATA RECALL THE PASSENGER SIDE OF CAR, WHEN A PASSENGER IS SETTING IN THE CAR SEAT AND THE CAR IS MOVING, I HAVE TAKEN NOTE THAT THE AIRBAG LIGHT ON DASH PANEL WILL GO OFF AND OWN. I HAVE NOT SEEN THE LIGHT GO OFF AND OWN.
2018-10-16
STEERING,EXTERIOR LIGHTING PROBLEM
- Date Of Incident: 2015-06-15
- VIN: 2MEHM75V98X
- Components: STEERING,EXTERIOR LIGHTING
- Summary: THE GEAR SHIFT ID ON THE DASH BOARD HAS QUIT WORKING, AND WE CAN ONLY IDENTIFY THE GEAR THAT WE HAVE ENGAGED BY FEEL. ALSO, WE HAVE A RECURRING PROBLEM WITH THE LEFT REAR TURN SIGNAL FLASH GOING BAD. WHEN THIS HAPPENS, THE TURN SIGNAL FLASHES AT A SUPER FAST RATE. BOTH OF THESE PROBLEMS ARE SAFETY ISSUES. THE GEAR SHIFT PROBLEM HAPPENED WHILE THE CAR WAS STATIONARY, THE TURN SIGNAL PROBLEM HAPPENED WHILE MAKING A LEFT TURN.
2018-08-30
POWER TRAIN PROBLEM
- Date Of Incident: 2018-06-01
- VIN: 2MEFM74V58X
- Components: POWER TRAIN
- Summary: TL* THE CONTACT OWNS A 2008 MERCURY GRAND MARQUIS. WHILE DRIVING 25 MPH AND ENTERING A DRIVE-THRU LANE AT A BANK, THE CONTACT ATTEMPTED TO SHIFT THE VEHICLE INTO PARK; HOWEVER, THE GEAR FAILED TO SHIFT. THE CONTACT ENGAGED THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT STATED THAT THE GEAR SHIFTER FAILURE WAS ALSO EXPERIENCED IN APPROXIMATELY 2016. THE VEHICLE WAS TOWED TO MALLOY FORD (1911 VALLEY AVENUE, WINCHESTER, VA 22601, (540)-667-4434) AND REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TOWED TO A REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE GEAR SHIFTER CABLE FAILED. THE GEAR SHIFTER CABLE WAS REPLACED AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 128,000. **TR CONSUMER STATED THE SHIFT CABLE FAILURE PREVENTS THE DRIVER FROM SHUTTING OFF THE CAR AND KEEPS IT IN GEAR AND MOVING OF THE CAR UNLESS THE BRAKE IS DEPRESSED! TRANSMISSION SHIFT CABLE WAS REPLACED 2 TIMES. UPDATED 11/8/18*JB
2018-07-31
AIR BAGS,SEAT BELTS,UNKNOWN OR OTHER PROBLEM
- Date Of Incident: 2017-12-10
- Number Of Injuries: 1
- Crash: 1
- VIN: 2MEFM74V78X
- Components: AIR BAGS,SEAT BELTS,UNKNOWN OR OTHER
- Summary: I HAVE A 2008 MECURY GRAND MARQUIS ,I WAS IN A WRECK IN DECEMBER 10,2017 FRONTAL IMPACT MY AIR BAGS DID NOT GO OFF OR WORK DURING MY WRECK ALSO MY SEAT BELTS DID NOT WORK AS WELL. I GOT HURT IN THE WRECK BECAUSE NON OF MY SAFETY EQUIPMENT WORK. I BOUGHT THE CAR USED FROM FORD DEALERSHIP AIRBAGS WE'RE REPLACED WHEN PREVIOUS OWNER HAD THE CAR HE TAP A POLE IN A PARKING LOT. I COMPLAINT WITH FORD AND DEALERSHIP I DON'T KNOW WHAT AIRBAG IS IN MY CAR . I THINK IT'S A TAKATA AIR BAG THAT IS IN MY CAR DEALERSHIP SOLD ME A UNSAFE CAR AND KNEW ABOUT IT. FORD MOTOR COMPANY KNOWS ABOUT MY MATTER AND HAS DONE NOTHING ABOUT IT. ALSO SHOP WHO WORKED ON CAR WHEN PREVIOUS OWNER HAD THE CAR. CUSS ME OUT FOR ASKING WHAT BEEN DONE ON THE CAR . I ASK FORD I WANT MY CAR FIXED AND REPAIRED FOR IT TO BE SAFE SO I AM STILL WAITING ON THEM. I ALSO WANT TRAMWAY AUTO BODY SHOP IN SANFORD NC TO BE UNDER INVESTIGATION FOR UNSAFE CAR REPAIR. ALSO WANT FORD TO RECALL THE CAR AS UNSAFE OR TAKATA AIR BAGS COULD BEEN REPLACED AND INSTALL ON YOUR CAR UNSAFE CLAIM REPAIRS COULD BE DONE BY UNFIT SHOP WITH OUT OWNERS NOTICE. GEICO INSURANCE HAS BEEN TOLD ABOUT AIRBAG NON DEPLOYMENT FAULTY EQUIPMENT AND DIDN'T DO ANYTHING.
2016-12-13
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2016-11-01
- VIN: 2MEFM74V68X
- Components: ELECTRICAL SYSTEM
- Summary: HEATING UNIT DOES NOT RESPOND WHEN HEAT OPTION . FLOOR , MIX ,DEFROST OPTIONS ARE SELECTED AND TEMPERATURE CONTROL IS AT MAXIMUM HOT
2016-12-12
ELECTRICAL SYSTEM PROBLEM
- Date Of Incident: 2015-11-25
- VIN: 2MEHM75V38X
- Components: ELECTRICAL SYSTEM
- Summary: THE DIGITAL SPEEDOMETER AND FUEL READINGS KEEP FLASHING ON AND OFF SOMETIMES STAYING OFF FOR SHORT PERIODS OF TIME WHILE ENGINE IS RUNNING. IS THIS SOMETHING UNDER WARRANTY.
2016-11-25
STEERING PROBLEM
- Date Of Incident: 2016-11-22
- VIN: 2MEFM74V28X
- Components: STEERING
- Summary: VEHICLE SERVICED AT FRAMINGHAM FORD 12/19/13 INV 331045 3/17/14 INV 333649 REGARDING FORD SAFETY RECALL 13S08/NHTSA RECALL 13V385 STEERING COLUMN SHAFT. IN MAY 2016 I EXPERIENCED OCCASIONAL BUT UNUSUAL STEERING STIFFNESS WHEN MAKING A RIGHT TURN. CONTACTED FRAMINGHAM FORD AND FMC TO EXPRESS MY CONCERN FOR STEERING SAFETY AS RELATED TO THE SAFETY RECALL REPAIRS. FRAMINGHAM FORD RESPONDED THE RECALL & REPAIR WARRANTYY HAD EXPIRED AND INSTRUCTED ME TO CONTACT FMC FOR AUTHORIZATION TO INSPECT/REPAIR THE STEERING ASSEMBLY. CAS 104 76461 D4Y3V8 DOCUMENTS MY 2 PHONE CONTACTS DATED 9/ 2 & 11/ 23,16 WITH FMC CUSTOMER RELATIONSHIP CENTER TO EXPRESS MY STEERING SAFETY CONCERNS REGARDING THE RECALL 13S08 REPAIRS. EACH TIME THE CUSTOMER SERVICE REPRESENTATIVE STATED 1) REPAIR WARRANTY FOR RECALL 13S08 HAD EXPIRED 2))FORD MOTOR CO UNABLE TO OFFER ANY ASSISTANCE FOR CURRENT STEERING INSPECTION/REPAIRS 3) THERE ARE NO ACTIVE RECALLS ON MY VEHICLE 4) I SHOULD SAVE "OUT OF POCKET REPAIR EXPENSES" IN THE EVENT THAT NEW RECALL IS ISSUED NOV 22, 2016 VEHICLE WAS STOPPED AT THE INTERSECTION OF CEMETERY ST & POND ST NATICK, MA 01760. I TURN RIGHT ONTO POND ST TRAVEL 25 YARDS @20MPH WHEN I LOST COMPLETE STEERING CONTROL THE STEERING WHEEL SPUN FREELY IN BOTH DIRECTIONS WITH NO RESPONSE TO CHANGE VEHICLE DIRECTION. I APPLIED BRAKES TO STOP VEHICLE, PLACED IT INTO PARK, TURNED ON THE HAZARD LIGHTS, AND CALLED NATICK POLICE DEPARTMENT NPG LOG DOCUMENT 16-2154 MARBADY GULF SERVICE CALLED BY NPD TO TOW THE DISABLED VEHICLE LOSS OF STEERING WAS DUE TO UPPER STEERING SHAFT COMPLETELY SEPARATING FROM THE STEERING WHEEL. I REPORTED THE INCIDENT TO FORD MOTOR CO (SEE ABOVE NOV23,16). WHO CONTINUES NOT TO ACCEPT MY SAFETY CONCERN OR TAKE RESPONSIBILITY FOR THE STEERING SAFETY DEFECT.
2016-05-18
STEERING,STRUCTURE PROBLEM
- Date Of Incident: 2016-02-03
- Components: STEERING,STRUCTURE
- Summary: TL* THE CONTACT OWNS A 2008 MERCURY GRAND MARQUIS. THE CONTACT STATED THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. IN ADDITION, THE VEHICLE HAD A ROUTINE INSPECTION BY THE DEALER AND CORROSION WAS FOUND. THE DEALER STATED THAT THE VEHICLE WAS NOT SAFE TO DRIVE AND A MECHANIC WAS TO FURTHER INSPECT AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS WAITING ON A RESPONSE FROM THE MANUFACTURER CONCERNING THE REPAIR SOLUTION FROM THE DEALER. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V704000 (STEERING) AND 13V385000 (STEERING). THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
2016-04-27
ENGINE,FUEL/PROPULSION SYSTEM PROBLEM
- Date Of Incident: 2016-04-17
- VIN: 2MEFM74V68X
- Components: ENGINE,FUEL/PROPULSION SYSTEM
- Summary: THE VEHICLE RECENTLY EXPERIENCED TWO SUDDEN ACCELERATION EVENTS IN TWO DAYS 15 MILES APART WHILE DECELERATING AND USING THE BRAKE IN WHAT COULD ONLY BE RELATED TO AN INTERMITTENT FAILURE OF THE ELECTRONIC THROTTLE CONTROL. WHILE ON VACATION DURING A 75 DEG EVENING WITH THE CAR AT OPERATING TEMPERATURE I WAS NAVIGATING SOME S TURNS HIGH ON A BLUFF AT 30MPH. WHILE COMING INTO A CORNER WITH MY FOOT ON THE BRAKE AND SLOWING TO AROUND 20MPH THE CAR SUDDENLY ACCELERATED. I HIT THE BRAKES HARD, TURNED AWAY FROM THE CORNER TO AVOID GOING OVER THE CLIFF AND TURNED OFF THE KEY. ALL THIS HAPPENED IN LESS THEN 5 SECONDS. THE NEXT DAY MID AFTERNOON AFTER DRIVING 20 MILES I WAS LEAVING A PARK AND TRAVELING ON A LEVEL STRAIGHT ROAD AT AROUND 25MPH. COMING UP TO A STOP SIGN I LET OFF THE GAS AND STARTED APPLYING THE BRAKE (LIKE THE DAY BEFORE) AT ABOUT 15MPH THE CAR VIOLENTLY ACCELERATED. I HIT THE BRAKES HARD AGAIN, THE REAR TIRE STARTED SPINNING AND IT PUSHED THE CAR THROUGH THE CROSSWALK PAST THE STOP SIGN AND INTO ONCOMING TRAFFIC BY ABOUT 4FT BEFORE I GOT THE ENGINE SHUT OFF. ONCE AGAIN THIS ALL HAPPENED IN A MATTER OF SECONDS. AFTER A RESTART EVERYTHING WAS NORMAL AGAIN. I DROVE AROUND 250 MI TO GET HOME WITHOUT ANY FURTHER INCIDENT. TWO WEEKS PRIOR TO THESE EVENTS I HAD THE CAR AT THE DEALER TO PROGRAM A NEW TRANSPONDER KEY, RESET THE KEYLESS ENTRY AND TEST THE THROTTLE TO SEE IF THE INITIAL DEADBAND COULD BE ADJUSTED (NO ADJUSTMENT WAS DONE). AFTER THE INCIDENT I RETURNED TO THE DEALER AND THEY SAID THEY HAVE NEVER HEARD OF THIS PROBLEM, THERE ARE NO RECALLS OR TSBS, AND THE ECM WOULD NOT DATALOG ANYTHING SINCE THERE WAS NO TROUBLE LIGHT. THEY SAID THERE WAS NOTHING THEY COULD DO. I CONSIDER THIS UNSATISFACTORY, DEEM IT A MAJOR SAFETY DEFECT AND FORD SHOULD BE REQUIRED TO CORRECT THIS IMMEDIATELY. A QUICK SEARCH REVEALS I AM NOT THE ONLY ONE WHO HAS EXPERIENCE THIS.
2016-01-07
EXTERIOR LIGHTING PROBLEM
- Date Of Incident: 2016-01-01
- VIN: 2MEFM74W83X
- Components: EXTERIOR LIGHTING
- Summary: 2003 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO HEADLIGHT ELECTRONIC MODULE RECALL REPAIRS. *SMD THE CONSUMER STATED THE MODULE WAS REPLACED ON NOVEMBER 13, 2014 PRIOR TO RECEIVING NOTIFICATION. THE CONSUMER CALLED FORD TO REQUEST REIMBURSEMENT. HOWEVER, SHE WAS INFORMED THE TIME FRAME FOR REIMBURSEMENT HAD EXPIRED. *JB
2015-12-11
STEERING PROBLEM
- Date Of Incident: 2015-12-06
- VIN: 2MEFM74V98X
- Components: STEERING
- Summary: TL* THE CONTACT OWNS A 2008 MERCURY GRAND MARQUIS. WHILE DRIVING 35 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 56,000.
2008 Mercury Grand marquis recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 3 recalls for different components of the 2008 Mercury Grand marquis.
2014-11-05
- Manufacturer: Ford Motor Company
- Components: STEERING:RACK AND PINION:PINION SHAFT
- Summary: Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
- Consequence: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
- Remedy: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
2013-08-29
- Manufacturer: Ford Motor Company
- Components: STEERING
- Summary: Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
- Consequence: If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
- Remedy: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.
2007-06-26
- Manufacturer: FORD MOTOR COMPANY
- Components: SUSPENSION:FRONT:HUB
- Summary: ON CERTAIN PASSENGER VEHICLES, A FRONT WHEEL BEARING AND HUB ASSEMBLY MAY FRACTURE DUE TO IMPROPER HEAT TREATMENT.
- Consequence: IF A HUB FRACTURES, IT MAY POTENTIALLY DETACH FROM THE WHEEL KNUCKLE, RESULTING IN THE WHEEL BEING RETAINED ONLY BY THE BRAKE CALIPER ASSEMBLY. AS A RESULT, THE WHEEL MAY SEPARATE FROM THE VEHICLE POTENTIALLY RESULTING IN A CRASH.
- Remedy: DEALERS WILL INSPECT BOTH FRONT WHEEL BEARING AND HUB ASSEMBLIES AND REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON JUNE 22, 2007. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
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